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Wawa Corporate Office

Wawa Corporate Office Address

Wawa Inc.
260 W Baltimore Pike
Wawa, PA 19063

Contact Wawa

Phone Number: (610) 358-8000
Fax Number: (610) 358-8878
Website: http://www.Wawa.com
Email: Email Wawa

Executives

CEO: Chris Gheysens
CFO: Jim Morey
COO: David Johnston

Wawa History

Wawa began in 1890 as a dairy farm.  George Wood imported cows and sold “sanitary” milk.

The company grew rapidly as demand for dairy products increased.

In the 1960s, consumers began to buy milk from grocery stores, so Wawa transitioned to a convenience store in order to sell their own milk.

In 1964, Wawa Food Markets opened its first store under the leadership of Grahame Wood.

By 1989, there were 400 Wawa stores.

In 2003, the company began to construct a new distribution center in Carney’s Point, NJ.

Wawa launched its own line of soda in 2007.

There are currently nearly 600 Wawa locations in Pennsylvania, New Jersey, Delaware, Maryland, Virginia and Florida.

{ 127 comments… read them below or add one }

Lois Frank August 27, 2014 at 1:13 pm

Currently, there is a manager-in-training at the Hockessin, DE store. He treats the employees terribly – one minute he’s up & happy, next minute, he is extremely angry. Very scary – makes me think of someone who would go into a store & shoot everyone. Does the corporate office take a look at some of these scary personalities that are put in as managers? Someone who is supposed to be a manager should treat their employees decently – not use harrassment & nastiness such as this. What I have seen there makes me really concerned.

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Madison G August 26, 2014 at 10:34 pm

Store number 352 of Collingswood, NJ is typically the one I love going to, but one of its employees, the pregnant black woman jasmine or janelle is by far the rudest employee to represent Wawa as a company. Every time I go to this store, she is unpleasant to all the customers, never greets you or even gives you the idea that you’re welcome to this store or your business is appreciated. She is a miserable person who makes me not want to go to my hometown wawa. Someone needs to explain to her what it takes to be a wawa employee and not some grunge ignorant woman who obviously hates her job and takes it out on the customers with her negative vibes.

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Justin douglas August 25, 2014 at 4:01 pm

I have been going to the souderton, PA store everyday for the past several years. Today on monday august 25 at 6am I stopped there as usual to get gas. I went inside and paid with a $100 bill. I went outside to pump my gas as I was aproched by a wawa employee saying that I need to come inside. She told me that the 100 bill I gave her was fake. So I got another $100 from my pocket and she said that was fake as well. She asked me how I was going to pay for the gas that I already pumped. I said with the money that I gave you!! So she got the assistant manager and she said she was gonna call the cops on me. So I found enough money in small bills to pay for the gas. So I left to go to work. I was embarrassed and harassed. While I was at work I couldn’t stop thinking about it so I left and went back to the bank where I got the money from. They told me that the bills were not fake and gave me new ones. It ruined my whole day. Thinking that I had fake money and how I was going to pay my bills. So I think they need a better system to identify fake money

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john gregor August 25, 2014 at 3:38 pm

man spiting on his fingers to give back money then when he was waiting on me he wanted to touch my food with the fingers that he spit on , I would not let him touch my food store #198 please give this man a cup of water for dipping fingers instead of passing around germs .

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Frank Ki August 22, 2014 at 3:02 pm

The 20 oz plastic Cups that can be purchased need to be redesigned. The bottoms are to narrow to stay in the Car cup holders. As a result they tip out of the holders onto the floor.
Please redesign. They are dangerous. When a driver tries to catch the cup he can lose control of the wheel. Removing coffee and milk from the carpet is not what you want as Wawa Company.
Please contact me as I believe I know part of the solution.

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Rich August 21, 2014 at 2:12 pm

My name is Rich. On Wednesday night, Aug 20th, 2014, at 10:30 pm, I was at your Wawa Store #223 in Woodlyn, PA. Last night I placed my order, chicken parmesan sandwich with parmesan cheese. As I walk up to the counter with my order slip, Pepsi soda and bag of chips. I turn around and notice a woman with black curly hair, dark glasses, and black outfit with sandals. This woman was very demanding to your staff behind the counter, uncooperative, and not listening regarding chicken noodle soup. I would like to say please give customer service recognition award to Amanda, and her two associates (do not know there names, one wearing black hat with wawa pins and glasses) for there professional manners, customer service leadership skills, helping and assisting, and job well done. They kept their composure, team work, and helping each other defused a situation. Also like to say, Amanda, Customer service associate, was very polite, professional, helpful, multi task orders, and great customer service with a smile. I never seen someone make hoagies at a fast pace and make a chicken parmesan sandwich perfect. Amanda desires the fastest hoagie making award. Last month (July 20th), I wrote a letter to Wawa Corp regarding Asst. Mgr. Meghan for her dedication, leadership skills and devolution to her job at Wawa. I shop at Wawa every night after work. I would like to say these men and woman that work at wawa#223 are the best. Whether it’s in the morning or at night, the Wawa employees at #233 take good care of there customers and give there 100% customer service at there best. I wanted to say thank you!

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shirley August 20, 2014 at 9:31 pm

Everyday at 4am I go to one of your stores in Mechanicsville Virginia! I look forward to seeing my ladies who are always there! I love wawa and love my 2 Ds! Thanks for having such wonderful employees

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Larry F. August 17, 2014 at 6:19 pm

Re: WaWa, Ocean, NJ (Shafto road location)
Been a customer every day since the opening. Very pleasant experience.
Recently encountered dishonest practices when receiving change from gas attendants
and inside cashiers. Gave a $ 50 and received change for a $ 20. “I punched in $ 20.
Shorted a $ 1.00 at gas pump. “Oh sorry the bill got stuck on counter”.
There doesn’t seem to be anyone in charge to talk to. It seems that a few dishonest
workers feel that they can try to cheat and probably are successful in some of their attempts. A few such workers can turn customers away .Thanks for your attention.

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paulita July 29, 2014 at 6:51 pm

wawa waste the drinks your team at several stores make the protein drinks and makes enough for two but throws one away instead of giving it to the customers. why mix so much

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Edward Berding July 29, 2014 at 1:26 pm

I have been going into the wawa in north wildwood for years I mostly go on midnight shifts and all the employees are great they are happy they smile they joke with customers and make them laugh sometimes I really look forward to going there except the one girl back in the deli Ashane the colored girl she is the rudest unhappyest person I hate even having her make my food she acts like its such a bother. Then she makes it so sloppy and slams it on the counter and screams the number. I say thank u and I just get an eye roll and she turns her back on me. I tryed to talk to her to make her smile and be friendly but I was told I hate this job it sucks here and so do all my co workers and bosses. Someone needs to talk to her or teach her some customer service. I hope she changes and dont bring others down for everyone else is great and enjoyable. Please takw this in concideration cause it could turn people away and hurt business im just looking out for my favorite store of all time. Thats north wildwood wawa love that store!!!!

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judi July 26, 2014 at 5:05 pm

I sold over 100 wawa tickets for shortie hoagies. I went into the WAWA at Frankford and Linden Ave and order a classic hoagie and went to cashier to pay and they would not except ticket and upgrade me. They said I was not allowed to do that. I spoke to the general manager Tyrone and said no and made me pay full price for a classic hoagie????
I sold these tickets in good faith and can not believe your store or stores will not honor them. Either you have not trained your managers correctly or you are not true to your word, which I find very hard to believe. I really need this problem fixed.

Judi Harris 215 317 xxxx

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Kaila July 22, 2014 at 12:52 pm

I was a wawa employee and was wrongfully treated by the manager at store #299 apperently employees were spreading rumors about me saying that i said i hated the job and did not want to work there which was all lies and the manager would not take my word into consideration and was very nasty to me. I go to wawa all the time and enjoy the prices and never thought to be so poorly treated at such a great company. I unfortunatly do not work there anymore and might not go back as a customer.

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Rich July 21, 2014 at 6:19 pm

My name is Rich. On Sunday afternoon, July 20th, 2014, I was at your Wawa Store #223 in Woodlyn, PA. Your employee, Meghan-Asst. Mgr. was very politeful, professional, helpful, observing, and great customer service with a smile. I was purchasing a can of coke, newspaper, and pack of Winston Ultra Lights Cigarettes. Meghan look at the can of coke and on the side of the can had the words, “Share a coke with a friend”. I was very impress; happy, bought tears to my eyes because of all the Wawa stores I go to, none of your employees has ever ask that question about what’s written on a side of a soda can. I was having bad morning. I said to Megan “I would be happy to share a coke soda with you any time”! Meghan made me laugh. She said “I’m a Pepsi gal, I don’t drink Coke”! Meghan did that with a smile. I said to her “I’m a Pepsi guy; I just need a coke soda to wake up”! We draw up a small conversation & Meghan said “Have a pleasant day, come back soon”! When Meghan said that, my morning went from bad to a great day! I am writing this letter because customer service is a big part in the retail industry. Without great customer service skills, the retail industry would not survive. Customers would go somewhere else to shop. Please give Meghan, Asst. Mgr. a Customer Service Recognition Award for her customer service and professional leadership skills. She deserves it! You need more employees like Meghan. When I need a newspaper, cigarettes, hoagie, soda, etc, I know what store to go to. Store# 223, Woodlyn, PA.

Thank you,

Rich

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frank gray July 13, 2014 at 5:17 am

I visit the WAWA at 6800 Risingsun & Longshore daily. I purchase gas for two cars, buy coffee and food on these daily visits. I also spend hundreds of dollars per week playing the lottery machine in this WAWA store. I attempted to cash a $250.00 lottery ticket on Saturday 7/12/14, and was told by the General Manager (Mr. Mahmud) that he could not cash my ticket because WAWA has a $100.00 limit or policy on the amount paid out on lottery tickets regardless of the fact that I was a regular customer. I informed the General Manager that the previous General Manager had cashed a ticket for a higher amount. Mr. Mahmud responded in a very nasty and most unprofessional manner, “I don’t care what the other GM did.” At this very moment, I decided to take my business across the street to the Sunoco. When I did, this store manager had not problem cashing my ticket; therefore, I purchased $50.00 worth of gas from the Sunoco and decided to take my business across the street for good. I refuse to spend my money where I am not treated with respect and extended the common courteously a paying customer deserves. WAWA lost three good customers this day as my wife, son and I used this store for more than 6 Years. The old GM needs to be sent back to this WAWA as the old GM was very nice, professional and pleasant to all of his customers.

Frank Gray
Dissatisfied WAWA Customer

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Joe July 16, 2014 at 12:45 pm

There’s a limit for a reason. If they do it for you, then they have to do it for everyone, and they don’t have that kind of money in the drawers for that.

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Tianna July 10, 2014 at 4:54 pm

I recently went to a Wawa a few days ago in New Castle #840 on Memorial Drive on third shift and I would like to talk about her. The manager on duty Kenisha handled a very bad situation very well with a very vulgar customer. She always has smiles when I come in and makes sure my experience at Wawa is well satisfying. She has great customer service and makes me want to come back every night. These young ladies on this shift have it rough at night. But from my experiences at being at Wawa Kenisha has held it together for them and never has made my wait longer than 5 minutes. Besides the fact that the young lady disrespected her and the whole store Kenisha held it together so the customers like me wouldn’t see the craziness going on in there. She is doing a good job and I will come back every night as long as she is there.

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Andrew Saucci July 9, 2014 at 10:16 pm

Love the soft pretzels, but I just gave up Wawa when I learned that they support the Susan B. Komen Foundation, which contributes to Planned Parenthood, which promotes abortion. Enough said.

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