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WalMart Corporate Office

WalMart Corporate Office Address

Wal-Mart Stores Inc.
702 SW 8th St
Bentonville, AR 72716

Contact WalMart

Phone Number: (479) 273-4000
Fax Number: (479) 277-1830
Website: http://www.walmart.com
Email: Email WalMart

Executives

CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon

WalMart History

Wal-Mart Stores Inc., usually just called WalMart, was founded by Sam Walton in 1962.  Walton opened a WalMart Discount City store in Rogers, Arkansas.

By 1967, the chain had 24 locations across Arkansas.  In 1968, stores were opened in Missouri and Oklahoma.

In 1970, the Walmart corporate office and distribution center was opened in Bentonville, AR.  The company also went public the same year.

There were 1200 Walmart stores by the companies 25th anniversary in 1987.

In 1988, Sam Walton stepped down as CEO and was replaced by David Glass.  In 2000, H. Lee Scott took over as President and CEO.

By 2005, there were 6200 stores worldwide.

Walmart currently operates nearly 9000 stores under 55 different names in 15 countries and is the largest retailer in the world.

 

 

{ 335 comments… read them below or add one }

Sarah Skae-Clark August 22, 2014 at 11:42 am

What does it take to have someone follow-up on a complaint, legal action???

CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon
Someone respond. I am the customer and you should be supplying the service…What has happened to customer service?

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Debbie August 21, 2014 at 5:24 pm

Am trying to file a complaint against a walmart manager. Called cust compalint svc and they will only connect me to that manager. Called the corporate office four times trying to speak with someone “up the ladder” and they refuse to help me and keep transferring me to the cust svc complaint line where the hold time is close to 50 min each time. There is no possible place to file a complaint against a walmart manager that had inappropriate behaviour. Should I post this on social media to get Walmart’s attention? I was run over by a car in their parking lot and the manager refused to help me.

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gee August 20, 2014 at 2:50 pm

I have applied at Walmart a couple times now. The first time I applied they sent me a paper saying I wasn’t being hired because it was something I left off my back ground check. This was a supervisor position and I really needed the job. Now I applied again and they didn’t hire be because they say of the convictions. The conviction was back in 87. I worked at Kmart for 6 yrs before and the only reason I left was a better job.. But what does Walmart look for its not like something was on my back ground since then. I just don’t understand why so I want an answer, I also know a lot of my friend that work their that has and had a job with recent situations on their background. Its okay to shop and spend my money their but not to work their for something that happened in 87..sheesh..

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daniel August 20, 2014 at 1:38 pm

Just a follow up to see if Corp looked into why Ernie Charles Metzner in your assistant administrator Department at your home office in Bentonville Arkansas had a good excuse for calling in during company time when he was really jailed from June 19th of 2014 to June 25th.
What kind of employer fires single mom’s for being tardy when Ernie has been arrested and even on house arrest and now calls in on business days because he’s in jail a week but still remains employed.
THIS DOESN’T SEEM FAIR AT ALL AND HAS BEEN ADDRESSED TO YOUR CORP HUMAN RESOURCES DEPARTMENT TO FURTHER BE LOOKED INTO.
HAS IT BEEN LOOKED INTO AS I CAN’T IMAGE HIM BEING SICK AND CALLING IN ON THIS DAYS AND IF HE WAS HE LIED. HE WAS IN JAIL AND WALMART MUST HAVE PAID HIM FOR THOSE DAYS .
WHAT IS WRONG WITH THIS PICTURE I ASK MYSELF

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mike August 18, 2014 at 2:02 am

Who do I go to with proof of some one high up doi g some thing they should not do?

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john evrley August 17, 2014 at 10:37 pm

I used my WalMart debit card at a gas station.they took $80. Off my card for $20. Worth of gas.overdraft my account by $20. Now can’t get anyone to give my money back.very upset with WalMart.how can someone take your money off your card without my permission.at the time that’s all the money I had.dont know what to do.but I would like my money.

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China Sinclair August 17, 2014 at 6:13 pm

I currently work at Walmart Store #1872. I started in connection center and electronics. I am a dedicated worker and I take pride in my job. I am the only female in these departments and I get paid less than the males, even the new hire males. I have had numerous, numerous positive comments from employees and customers on my hard work, customer service, attitude and only 2 negative comments since I started almost a year ago. My supervisor picks favorites and only responds to the negative. One employee purposely hides merchandise and tells managers it was my responsibility to watch it (when it was not) to get me in trouble because I shot down his advances and he is also a police officer. I have asked many times for a transfer to other departments and have been told flat out no, with no reason why. Point is now they are looking for any reason to fire me and I know there is a lot of discrimination going on at this store and looks like Walmart stores all over the country, from many of the comments I’ve read here. Something needs to be done about these issues before things get worse. Walmart sucks you in by saying this is a great, friendly place to work, come join our team and you will be treated equal. Obviously this is not the case. Don’t believe the lies. It is the worst place to work.

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Tim burmanJr August 16, 2014 at 11:14 pm

i was recently wrongfully terminated from walmart2609 on 8,/7/14. For absolutely no reason, they reason was that i ghost pick but also accuse 3 other associates of the exact same thing days prior to me getting fired and no disciplinary actions was taken. I’ve dedicated 7 yrs of my life doing what right for this company in it take 2months for a New store mgr and a asst mgr who only been n there a month to throw my career down the drain. I take my job very seriously due to my child support situation, and wouldnt do anything to jeopardize it. Currently unemployed for no reason. Any1 in the los Angeles area know who hiring please contact me@cashmeoutXXXX@gmail

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Phil Halstead August 14, 2014 at 2:24 am

Over the past 9mo-1yr, and now…On a regular basis any more I am leaving Walmart extremely angry and frustrated.
Lately I find myself going early morning when PUBLIX first opens, into their store and spending the extra money when I do my $300-$500 grocery visits, just so I don’t have to deal with the aggravation and BS. I’m in Federal Law Enforcement and I do many 16hr shifts, so when I shop, I always like to do my bulk &/or large ticket item shopping between 12:30-4am so I don’t have to deal with the crowds.
I usually shop in the Inverness FL Walmart. Well now, Walmart is either getting lazy or stingy on their not paying to have enough employees to have atleast 1 employee at a normal register now. They will stick one employee at the self-serve check-out registers and have everyone check themselves out. Folks….not only do you not have enough room on that little table for $300-$500 in groceries, it slows the process down many many times over. any icecream or frozen stuff I have is that &/or melted by the time I get done shopping, wait in line with everyone else at that hour thats pissed off because its backing everyone up…even at that hour, but then takes for ever for me to ring up & bag all my own huge amounts of groceries, then way too many of those items need friggin approval. then I have to drive home 45min.
And after 16hr days…I DONT WANT TO BAG MY OWN ITEMS!!!!!
Ive talked to store managers many times…they only come up with excuses.
I’m over it.
all my groceries will be done at PUBLIX from NOW ON. I’ll spend the little bit extra and go out of my way when they first open up, to not deal with the hastle at Walmart.
I’M DONE!!!!!

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Tara August 13, 2014 at 7:39 pm

I placed an order on walmart.com on 8/12/14 and paid for rush delivery for a camera for my husband and according to the website it was to be delivered 8/13/14. I received a computer generated email that it didn’t ship and there was no estimation on when I would receive it. I called customer service to find out why it didn’t ship and when I should receive it. They first told me that they didn’t know why it didn’t ship but they would refund the shipping cost and have it shipped out right away and I should receive it on 8/14/14 before I was disconnected. So I called back and obviously didn’t speak to the same person and was then told that I would NOT receive it 8/14/14. So I asked to speak to a supervisor and he told me that I shouldn’t expect to see it any sooner than 3 days from today 8/13/14 and that all orders take at least 3 days to place, fullfill, and ship regardless of whether you pay for rush shipping or not. I told them that I didn’t understand why they weren’t standing by the date that I was originally given and was told that there was nothing they could do about it. So I asked for the corporate phone number and to no surprise they don’t have the number (or so they say). I went back onto the website to see what it said if I was to reorder today and if I order today it says it will be here on Friday 8/15/14. If it takes 3 days to place, fullfill, and ship an order why do you say that it will be delivered within a day or so? Very unhappy! I will never order anything from Walmart ever again. Poor customer service!

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Unhappy Associate August 13, 2014 at 2:12 am

I think that Walmart has a lot of issues when it comes to the different stores in the United States. In store #1461, front end cashiers deal with favoritism from the ZSM named Lisa. Lisa will treat the associates she likes the best (i.e. homosexuals, males, and old friends) with favoritism while the rest must struggle to get the few things that they ask for. I am not against any of the groups she plays favorites with but I believe this is a different form of discrimination. I have put in for different positions (I am currently a cashier) and have been denied every time. I have been an employee for over a year now and they have let people who have only worked at the store for a month or so into several of the positions I have applied for. I have been told that the positions are available and told later that they never were. This store is known for lies and for cliques. If I wanted to be back in high school, I would be working at one. Sam Walton would be appalled at what many of the stores are like. I think that his mission has been forgotten. We are here to help people save money and live better. That includes associates. When I watch the videos about how to speak to people and the “micro-messaging” that goes on in the workplace, I realize that these videos are simply formalities. Corporate does not care what the individual stores do. If it’s not a Walmart in Bentonville, Arkansas then it’s not important. My last complaint is this: I have an illness that needs constant monitoring and doctor visits and I get sick often. However, I do not qualify for Walmart health insurance and I cannot afford to get my own. As many of my fellow associates have already said, what does it show about this company when they won’t even take care of their associates? We are people too, we are not doormats. I wish Sam Walton was still here, perhaps we would be cared for.

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vickie August 7, 2014 at 10:49 pm

i’m currently employed at walmart i just hit hard times in june 2014 a garnishment took my paycheck now i’m well aware that this is not no ones fault but mine but how can you as a number one company in the world not help your associate live better. For the month of july we got paid three times and not once did i receive a paycheck because of the ganishment so i applied for the associate critical need plan because i cannot pay my rent or none of my utilities lights gas water but i was turned down.I brought in every peice of paper that the manager told me to bring in but i was told that i did not quailfy for the acn plan.the store that i work at nothing stays secret so i know an associate who applied and receive the money 1500.00 who had no where near the problems that i have and just recently got out of the hospital stroke brought on by stress what is the account for if not for my situation. what only the selected few are givin.

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Cassandra August 6, 2014 at 4:35 am

I worked for Walmart back in 2012 and was fired in 2013. I am now listed as not rehire able. I was fired for all the wrong reasons. The manager even stated I was lucky to make it past Christmas. She had something against me personally and looked for every small reason 2 write me up and later fire me. Im trying to find out how I can b given another chance to be employed by Walmart. I was told to go talk to the manager but she has now relocated and ive just been given the run around. I need answers. People do there jobs and just because the manager didnt like me I shouldn’t have been treated so unfairly. Thanks.

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jackie Hernandez August 6, 2014 at 1:59 am

I am sueing wal mart !! You guys have ripped me off so many time over charging me and mostly double charging for item’s that are the same bardcode number twice and items that are not in my bags as I’m walking out of the store I go in and dont get helped out I call your costumers service and I never get answered by nobody this is outrageous I want my money back ! How could you guys do such a thing to loyal people ! I am done with this kind of disrespectful ripoff from you guys !!

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Gee August 5, 2014 at 7:58 pm

I haven’t received my package yet & I ordered it last month. It’s nothing being done about it please help me!

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Rachael August 13, 2014 at 7:06 pm

I am experiencing the same problem at the moment

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Johnson August 5, 2014 at 7:42 pm

I went to the Greenville,Tx Walmart and one of the security(secret shoppers) followed me from the time I entered the store until I went to check out. Then there was two store managers waiting near the checkout in lawn and garden and one was at the register and the other was at the door. One of the managers name was Debbie whom was not so polite when I asked her a question.Once the two managers saw me open up my purse to pay for my things they then walked away. I am very unsure of why this happened but it was uncalled for. I am probably one of their biggest customers and this happened so they have lost a customer. I don’t steal and would never even try to, as I work hard everyday for my money. This has even upset my children and I don’t appreciate it at all. I don’t recommend this store to anyone not even a pet. This will be reported and I will be calling the news stations or whomever else I need to call, because this is ridiculous and needs to be addressed.

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Gee August 5, 2014 at 7:20 pm

I haven’t received my package yet & it’s nothing being done about it

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Allison Kelly August 4, 2014 at 3:59 pm

Your Reading,MA store is disgusting. Shelves with everything thrown together, not organized and DIRTY! I was looking for furnace filters advertised in this weeks flyer-none to be found. After walking the store for 26 minutes to try to find an associate, they told me they were in the Paint dpt . I went looking. I found 2 filters in the automotive section under a window screen! I went to CS desk and asked for the manager (Carlos)he told me “we don’t carry furnace filters”. I told him yes you do and then I described the dirtyness of the store, not enough associates and warned him that the Rudd all over the floor were a safety hazard ! He said sorry and this all has been a problem. Then he walked away.
This is not the walmart I know and I will never shop there again.
You need to address this store ASAP

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Marcela August 3, 2014 at 9:31 pm

Hi! I live in Billings, Montana, I go to shop at walmart on king ave. west. The store is starting to look like a second hand store or flea market. The restrooms are unsanitary. The cashiers are slow! They got more unnecessary items! Then what I need to buy! Service is slow when I need to get material or paint! Workers are working getting in the way while im shopping! workers! are busy talking instead of working!

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Kenneth Ellington July 31, 2014 at 5:43 pm

I purchased a unlimited nationwide talk. text . data for 45.00 on friday July 25 and have not recieved my card. I called several times and they told me to go to wallmart e delivery group and told me to send myself a gift with my order no. but I have not had any success and I called by and Heather told me her manager would send me the card to my email address but not see it neither. My phone is now not working and I need my card they have billed my credit card on July 25 and I have not recieved anything. I would like my order please. my order no is 2677040-106790 Help Me

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Sam July 31, 2014 at 4:11 pm

Why do you make it so hard for us to contact your company????? Your company is loosing business this year. Let me tell you one reason why. I am from the mid west and have shopped your store since it has opened. I do not buy what I use to at your store due to the rearrangement of the stores. It is toooooo confusing, toooooo small of isles to get through, and we do have to travel. It is worth the travel if I could find they things I want in your store. You have also limited your name brand products. There are certain products we all like and use and will not change just to save a buck. Put the stores back to the old fashion set up so we can find what we are shopping for…….

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David Armstrong July 30, 2014 at 9:22 pm

I have just experienced a very negative outcome with walmart online shopping. I purchased a trailer hitch for my Ford Ranger, Walmart sent me a hitch for a Jeep Cherokee. I contacted customer service, they sent a replacement. I received the shipment on 29 July. Upon examination I discovered yet another hitch for a Jeep Cherokee. Clearly not for a Ford Ranger trailer hitch. Once again I contacted customer service, as I write my problem is working through your system. I am however, very upset. Your company policy requires the item be returned in proper container. In both cases the boxes were badly damaged. The delivery personnel apologized for the bad condition of the boxes, Neither of the shipping containers are fit for return shipping, one held together with packing tape, the other arriving with gaping holes ripped in the sides.
I am told that walmart policy does not allow the re-imbursment of the $47.83 (50% of the cost of the trailer hitch) it cost me to package this blunder and return it to Walmart. I have been a customer for decades, and frankly, am stunned that I should be out any amount to rectify walmart’s blunder. Customer service says basically I am stuck with the cost. So be it. I am on the other hand free to choose what stores I do business with. I am afraid walmart has lost a long time customer

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Mario islas July 29, 2014 at 2:13 am

I applied at new walmart Supercenter in Indio,ca and they said I’m not rehired I want to know why because asst mgr Jose at la Quinta back aug 2007 and he said I’m rehired at any walmart

Here my cellphone pls call me 760-899-XXXX

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Alicia Bryan July 28, 2014 at 10:43 pm

CEO. Michael Terry Duke,

My name is Alicia Bryan. I would like to know if it’s possible for you to please send me a direct contact information for you, or your office to my above email address. My main reason for wanting to contact you is Walmart franchise. I’ll appreciate your respond. Thanks

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Virginia Jones July 28, 2014 at 9:11 pm

Sounds like a typical Walmart to me. So many class-less personnel.
I just tried to file a complaint about the Hueytown, AL store. I got to the end and I
was going to be charged $25. HA Target’s my store!!!!!

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Justin July 28, 2014 at 12:15 pm

I sat down with my asst manager@store 3137 to discuss safty issues at which point he really flipped out and lost his cool yelling and acting a fool with me . I wish I had a non hostile work infironment where I could discuss safety without fear of retaliation

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