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WalMart Corporate Office

WalMart Corporate Office Address

Wal-Mart Stores Inc.
702 SW 8th St
Bentonville, AR 72716

Contact WalMart

Phone Number: (479) 273-4000
Fax Number: (479) 277-1830
Website: http://www.walmart.com
Email: Email WalMart

Executives

CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon

WalMart History

Wal-Mart Stores Inc., usually just called WalMart, was founded by Sam Walton in 1962.  Walton opened a WalMart Discount City store in Rogers, Arkansas.

By 1967, the chain had 24 locations across Arkansas.  In 1968, stores were opened in Missouri and Oklahoma.

In 1970, the Walmart corporate office and distribution center was opened in Bentonville, AR.  The company also went public the same year.

There were 1200 Walmart stores by the companies 25th anniversary in 1987.

In 1988, Sam Walton stepped down as CEO and was replaced by David Glass.  In 2000, H. Lee Scott took over as President and CEO.

By 2005, there were 6200 stores worldwide.

Walmart currently operates nearly 9000 stores under 55 different names in 15 countries and is the largest retailer in the world.

 

 

{ 381 comments… read them below or add one }

GARY PATTERSON September 29, 2014 at 11:39 pm

TO: WALMART CORPORATE – TO WHOM THIS MAY CONCERN, MY NAME IS (GARY PATTERSON) AND I AM FROM (CANADA) CANDIAC,QUEBEC. THE REASON I’M SENDING THIS MESSAGE. MAY, AND MAY NOT HAVE ANY IMPORTANCE IN THIS CASE. BUT, I WOULD HOPE THE MATTER WAS ASKED BY YOUR LEGAL AID. IN THE MATTER OF THE ACCIDENT THAT INVOLVED ONE OF YOUR COMPANY TRUCK DRIVER’S THIS PAST SUMMER ON THE (NEW JERSEY TURNPIKE). I’M A TRUCK DRIVER MYSELF.,AND HAVE BEEN FOR THE PAST (34)-YEARS. I TRAVEL ALL ACROSS THE (U.S.& CANADA).,AND I CAN TELL YOU THAT I HAVE SEEN MANY ACCIDENT’S HAPPEN. THAT DIDN’T NEED TO HAPPEN. ONLY IF PEOPLE COULD HAVE USED SOME COMMON SENSE TO AVOID THE DANGER THEY WERE IN. THE POINT I’M GETTING AT IS. AND THIS HAS BEEN ON MY MIND SINCE KNOWING OF THIS UNFORTUNATE ACCIDENT HAPPENING. HAS BEEN.,DOES ANY KNOW IF THE VEHICLE OR VEHICLE’S AT THE REAR OF THE PACT HAD THEIR (4-WAY)FLASHERS (HAZARD’S) ON.,BEFORE THE WALMART TRUCK COLLIDED WITH THEM. I SEE THESE SLOW-DOWN’S & TRAFFIC STOPPING COMPLETLY SEVERAL TIME’S THROUGH-OUT THE YEAR.,AND (9) TIMES OUT OF (10).,THE FIRST VEHICLE’S AT THE REAR DON’T HAVE ANY WARNING LIGHT’S ON. IN ORDER TO WARN THE TRAFFIC COMING BEHIND THEM THAT SOMETHING IS NOT NORMAL IN THE TRAFFIC FLOW. SO MANY DRIVER’S OUT THERE DON’T SEEM TO REALIZE THE DANGER THEY ARE LEAVING THEM-SELVES IN.,BECAUSE OF THIS NEGLIGENCE ON THEIR PART OF SHARING THE ROAD WITH OTHER’S. THIS MAY HAVE PLAYED A VERY BIG DIFFERENCE IN THE OUT-COME OF WHAT HAPPENED THAT NIGHT. I ONLY HOPE THAT IN THE FINAL DECISION.,BEFORE BLAMING ANY-ONE THAT THIS IS CONSIDERED FULLY. BECAUSE I BELEIVE WITHOUT EVEN KNOWING YOUR DRIVER (MR.ROPER). THIS TERRIBLE ACCIDENT WASN’T ONLY BECAUSE OF HIS MIS-JUDGEMENT IN DISTANCE.,GOOD-LUCK.,GARY PATTERSON

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Khalidah John September 29, 2014 at 9:01 pm

I’ve been working for Walmart for years it was wonderful to work for the company. But since the new store manager, and her new associated manager can there they treat you like trash. I had to step down from being a department manager over shoes and jewelry. Because I got coach for everything and the didn’t teach me nothing or show me what I was doing wrong just coaching. I still love the company but just hate to come there every day. One of the managers curse at you and talk down to you. It’s funny how people that don’t do nothing there they get promoted for doing nothing. I see and this store you have to kiss butt or be on the store manager like list. When I step down for being the department manager she cut me to part time. Saying that there is no full time position available. But when another associated leave and decided to come back she put him full time. I can do almost everything in that store and plus do it correct cause I take pride in my job. I’m scared to talk to someone about this topic but the will come and do anything to fire you

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crystal September 29, 2014 at 2:11 pm

Hi I have a problem that no one can direct me to anyone that can help me.. I recently applied for a position at a local Walmart I was honest on my app about any criminal convictions. I stated yes, 2007 misdemeanor shoplifting under 10$. Fine was issued and paid. I didn’t get it expunged. I thought it would be removed over time. After GIS (background company) conducted the report that charge did not show up on my record. However, I still came back NON COMPETITIVE. WHY??? So I called Walmart and personnel said that I had to dispute it call GIS. GIS said theres nothing to dispute I need to contact Walmart, because it was their final decision. Walmart again told me to call other people throughout Walmart, and they directed me to call GIS AGAIN and ask them what can I do since I don’t have the option for a dispute? They said…. Corporate Walmart makes the final decision and I would have to contact them. I was told by GIS that Walmart corporate office basically made the final decision based on a self reporting charge not by written record!! So am I being judged and not spproved for hire based on a criminal history that happened 7 yrs ago. No jail time was issued. I know it is a petty crime.. I admitted to doing it.. and I paid for it as well.. Long story even longer.. I finally got online and found the number for corporate Walmart even those reps wouldn’t direct me to anyone to help me.. the answers I would get would be … Im sorry but we cant help you but call this number… I call the number and get the same answer after being on hold for over 30 – 40 min.. so I finally called them back and asked to speak to
CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon
but of course the rep told me that they don’t have anything to do with the hiring process… then who does!!?? who makes these decisions…and why did they make a final decision based on my honesty when I could’ve lied on the app.. and no documentation to prove I have a record.. Im just so upset and confused. im a good person and a hard worker.. I really need this job.. please someone help me!!!! thank you for your time whomever is reading this

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ernie c metzner September 29, 2014 at 9:49 am

Ernie Charles metzner of your bentonville hourly division is constantly in and out of jail. What excuse does this Ernie give during work hours to be excused when clearly he is a drug and alcohol abuser who gets paid to be in jail by walmart home office. Do the Waltons know about this guy.

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jose gomez September 28, 2014 at 7:22 pm

I am a walmart associate and they have co managers who are very rude and that talk down on you like you are garbage and the store manager is ten times worse you go and tell him something about the managment team and he brushes you off by saying yeah ok ill talk to them i mean like seriously if you cant be professional at your work place dont be a manager the store is a huge mess and everything is out of control

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Kathy Drapers September 26, 2014 at 12:29 pm

My name is kathy draper I live in ogden utah aboht a year ago my mother passed away my brother that works at walmart in clinton utah went in her house and stole everything out of jt including all my stuff I have called to get my stuff back william hunt has put on a front of being a nice person he has gotten to women pregnant he use to work af d d o a government facility before they shut down willjam stole melianous items my mother and dad covered up for him letting him get away with it, he stole from my parents, government, makes me wonder what is he stealing from walmart william b hunt needs to be stopped he likes to play the victim please he needs to be let go he is a lair, thief to get what he want, he is a very greedy man sooner or later he will steal from walmart

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Jay Jay September 26, 2014 at 10:36 am

It seems to me that walmart employees are over worked and under paid. Walmart needs to step up their training and learn from Publix. Even the dollar store has better customer service skills then Walmart.

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Diane Valdez September 24, 2014 at 7:22 pm

The Personal Department was Rude and unprofessional. They employee would not give me her name and slammed the phone in my ear. I had several calls at my house with no messages. So I called back inquiring about the calls. I myself work in Human Resources and Payroll and have never called someone and not leave a message for a job application or treated anyone on the phone with such rudeness. I want to speak with a manager or the president of the location in Bayonne, NJ I also notice they only hire black employee amd it seems racist if you ask me. I called at 7pm today and she was very rude and nasty. How is she in Human Resources is beyond me. Horrible managers and stuff.

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Kevin McConville September 24, 2014 at 1:23 pm

I purchased a 39 inch Sanyo Flat Screen TV in October of 2013. I also purchased a 2 year extended warrenty for the TV. In September of 2014 my TV began developing volume control issues where the volume would go out completely. I contacted the warrenty company, Asurion to begin the repair process. Asurion sent me a larg shipping box with packing material, TV Shiping Instructions, and a return UPS label. I packaged the TV as instructed and shipped it back to the service center, called Service Center Warenty Logistics. I was soon contacted by Asurion. They explained to me that they were shipping the TV back to me unrepaired because the service center found the tv had a cracked scren. When I complained that did not have a cracked screen when I shipped it to them they told me that unless the box was physically damaged they would not file a claim with UPS. They told me that I could file a claim with UPS if I wanted to. Asurion and Service Center Warrenty Logistics is insinuating that I am a liar, and that are not going to honor the service agreement because the tv is damage beyond the scope of theier contract. I called WalMart Corprate and they called Asurion and then put me on with Asurion and left the call! I am so frustrated with the whole process. I now am sruck with a tv that is damaged more then when I activated the warranty and Walmart doesn’t care, Asurion doesn’t care, and Service Center Warranty Logistics sure doesn’t care. So much for customer loyalty by Walmart. I will never shop at Walmart again!!!

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Shannon williams September 23, 2014 at 10:44 pm

I have been trying for weeks now to find an Iphone or Samsung Galaxy 4. I have looked in 5 stores in my surrounding area. Every person I have talked to has no idea when they will get either. Even the Iphone 4s is out of stock. This is not a new phone so that seems crazy to me. I have been trying to put one on lay a way, but still no phone even when it started. Customers find this utterly ridiculous. How can a billion dollar company have NO IDEA WHEN YOU WILL GET SOMETHING IN YOUR STORES? TAKE THE DANG SIGNS DOWN FOR THE PHONES IF YOUR EMPLOYEES ARE CLUELESS.

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William Dement September 23, 2014 at 5:59 pm

I am the husband of one of your employees, in California, Md. . My wife has come home many times crying from things going on in this store. She has complained to her supervisors and managers to no end. Today she came home crying again after having an accident because of one of the hazards she had previously complained about. She tried to get ahold of someone on the walkie, with no answer. She found someone else with a walkie and they tried, no answer! At some point the store manager came across the two of them talking to each other, and miss-understood the conversation . When she tried to explain the situation he told her to shut up and stop talking, THIS CAN NOT HAPPEN, in any business. This man has yelled at, talked down to, and belittled many people in the store. He has had complaints on him before. Some, including my wife, are afraid to go any higher with their complaint for fear of reprisal . My wife is Tammy Dement in TLE. Employees should have someone to go to, in your corporation, with problems such as these. They should love going to work, not hate it because because of situations like these practically every week. My wife has been yelled at, belittled, talked down to, and grabbed by the wrist, all of which , complaints have been made with no answer. She is loved by many, but apparently she is not one of the favored few in that store. I love her and hate seeing her like this. She does not know I am sending this comment, so any reprisal should now be on me, and management can take it up with me! , NO FEAR HERE! If you have questions for her, about anything in this email, you know where to find her, 45485 Miramar Way, California Md. 20619, I don’t know what the store number is, but she works in Tire Lube Express. Thanks for your time. I hope something comes of this!!! Will try to complain higher if possible, if need be!

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Pamela & Jeremy Johnson September 23, 2014 at 12:26 pm

I have contacted Walmart several times and no one has answered to us at all. Walmart has lost a customer in us…we have options of where we shop, Walmart isn’t the only store near us…we now shop at HEB because no one at Walmart seems to care about their customers, it’s all about making money for them!!! Very upset with Walmart and won’t be going back there EVER!!!

I tried to return a 30inch un opened grill to my local Wal-Mart at 6101 Saratoga Blvd, Corpus Christi, TX 78412. But was greeted with unfriendly and rude customer service reperesenitives, and was not allowed to return it because I didn’t have my sales receipt. We had bought the grill 2 months at a different location and during that time we had re located and lost our receipt. The CSR told us because the item was over 50$ they could not return the item without a receipt. The CSR then went on to say the only way we could get store credit( which is all we wanted anyways) is if we knew exactly what day, what time, and what register we bought the grill at. That is ridiculous! Seems this is Wal-Mart’s way out of not having to pay the customer. I then asked to speak to a manager. The CSR’s seemed hesitant to call them and then went on to say that the manager is just going to say exactly what they had just told me.
Finally after waiting awhile, one of the CSR’s tell us that the manager called and said that they couldn’t do anything without a receipt or date, time, register number. That was not what we were asking for , we had asked to PHYSICALY speak to the manger. Seems like the CSR’s were trying to just brush us off. This is a horrible example of customer service. It was definitely not about the customer at this particular Wal-Mart. After speaking to the manager who wasn’t nearly as rude as her CSR’s, she did end up telling us the same thing.
What I don’t understand is that Wal-Mart’s no receipt return policy states nothing at all that I was told by the Wal-Mart employees today. And was also told that it is up to the store in which policies that want to impose. Well if you have such policies in place such as” no returns what so ever over 50$ without receipt, exact date and time or register number”, you need to post some kind of signage stating such policy. Which there is not. This is deceptive business practice. Or maybe all Wal-Mart’s need to follow the same return policy stated on their website and on signs in the stores behind the return counter.
This is what’s stated on Wal-Mart’s website. According to this I should of been able to return the un opened grill I will never use.

http://help.walmart.com/app/answers/detail/a_id/190/~/walmart-returns-center#no_receipt

7. What’s Wal-Mart’s No Receipt Returns Policy?
For all Walmart.com orders, you can print an Easy Returns Receipt here. You can take your Easy Returns Receipt to the store with you when you return your item, or you can return your Walmart.com purchase by mail.
If you can’t print your Easy Returns Receipt, you can return your purchase to a Wal-Mart store. Wal-Mart’s No Receipt policy applies to items returned in a store only. When you return an item without a receipt, you have the option of receiving a cash refund (for purchases under $25), a Gift Card for the amount of the purchase (for purchases over $25) or making an even exchange for the product. We also follow any manufacturer’s warranties.
You can make up to three No Receipt returns within a 45 day period. All purchases must still be within the 90 day return policy. See here for exceptions to the 90 day return policy.

Again all that we wanted was store credit. But instead we were pretty much treated like suspected criminals. Because this unstated policy that all Wal-Mart’s supposedly have is to help combat petty theft. That’s what we were told any way. We will definitely not be shopping from Wal-Mart until this situation is corrected. I did everything correct according to the store policy that is written in black and white. But I guess the un written policy that they impose is what stands. Thanks Wal-Mart for your great customer service and treating us like we stole 103LB grill and are trying to return and make some money off it.

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AL ELLIS September 23, 2014 at 1:12 am

I’m quite sure Walmart does not want their customers to be treated rudely, however, that’s what happened to me today at your Customer Service desk in Walmart, at the 2nd St. Store, Reno, NV. Not only was I treated rudely I was literally sneered at by one of your Customer Service clerks. There was no reason for it, it just seemed that all the clerks at the customer service desk were having a hard day for some reason but I do not feel it should be taken out on your customers as it was on me. The clerk’s name that sneered at me was “Twanee” or “Thawee”, she not only sneered at me but answered my question rudely and I do not care to spend my money someplace where I am treated like that. Perhaps more inservice training is necessary for them.

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