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WalMart Corporate Office

WalMart Corporate Office Address

Wal-Mart Stores Inc.
702 SW 8th St
Bentonville, AR 72716

Contact WalMart

Phone Number: (479) 273-4000
Fax Number: (479) 277-1830
Website: http://www.walmart.com
Email: Email WalMart

Executives

CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon

WalMart History

Wal-Mart Stores Inc., usually just called WalMart, was founded by Sam Walton in 1962.  Walton opened a WalMart Discount City store in Rogers, Arkansas.

By 1967, the chain had 24 locations across Arkansas.  In 1968, stores were opened in Missouri and Oklahoma.

In 1970, the Walmart corporate office and distribution center was opened in Bentonville, AR.  The company also went public the same year.

There were 1200 Walmart stores by the companies 25th anniversary in 1987.

In 1988, Sam Walton stepped down as CEO and was replaced by David Glass.  In 2000, H. Lee Scott took over as President and CEO.

By 2005, there were 6200 stores worldwide.

Walmart currently operates nearly 9000 stores under 55 different names in 15 countries and is the largest retailer in the world.

 

 

{ 306 comments… read them below or add one }

Alvin J. Brown July 26, 2014 at 2:26 am

Hello my name is Alvin J. Brown and I was writing to see if theirs anyone with the knowledge to help me with this answer ? I’m an associate here at Wal-Mart in overland park Kansas store #3273 which I was just called into the manager office and was written up for clocking in early to help out a customer. Now could you tell me if that’s wrong or right.
Because not just that we are very short staff and my ACCM.
Here at Wal-Mart just wrote or you can say email Mr. Jim Brummett about this location being short staff. On July 14th, 2014. But just a week later I was approve to cutt my hours at the end of the week we’ll how I’m thinking I think this location want employees to work for free. Which is against our Amendment rights in the workforce. Also there is other information I want to ask someone above my store manager. So if you could please give me a call. At (913)602-xxxx

Email on July 24, 2014 …..

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shereeanne July 24, 2014 at 9:03 am

dear corporate office,attn walmart president, i have some serious concerns that were happening at some of the walmart stores locally here in portland oregon, first i did report that some items we had stored in a storage area did show up in walmart storesa year ago,and of recent,now i never agreed to them being sold or restocked threw walmart,however i did ask for a corprate number and could not get threw,however a team of others got threw by phones they had placed in a what i cal;l a upstairs storage area or old office area,now ive been put threw the biggest mess here in portland,oregon over people stealing paperwork,and inventory before,and some illegal ousting because others,groups or other bussiness,or homebuilders thought they needed money along with some govermentthing or people confrence down up ect, now getting past that i need help and a few others,like i do want to walk back in on the eightysecond store,because there in need of someone in there garden section asap, and some others i know would also like a job at a couple of the other walmarts,too,and like myself found it was difficult to get threw on line or by phone.and we would like to apply on line,but it looks like the old application process of agreement is on there,meaning it wont let us apply without agreeing or to come back to that at the endof the application process,now i personally want it known i do not mind taking a drug test,if its resonabley sent to a real medical testing area,however im not gonna agree if its about attacking cigarette smokers,ect.i would agree that a smoking area could be placed away from the actual building but not used to target or harm people.if they truely want to encourage none smokinbg or quiting,enourage discounts on stop smoking aids or free clearance item coupon,everymonth for up to 8.00value,as a non smoker. all other employees enjoy extra 10 percent of there purchase once a month. just a idea,can i also speak to someone reasonable about my original concern,please contact me at shereeanne thankyou! ps i dont mind agreeing to them checking my actualworkrefs,actualschoolrecords,or my records as a person thats reasonable,if its just to be a wreckful or make a person feel absolutely crazy trying to get a job,by rumor,many years past,or being misaccused ect,no i dont agree and there really is a limit on whats needed,also it might be good to actually meet that person,before making a choice.and thats why i did not agree to the background check that was percented on the application on line,and its a previous agreement.thank you.

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Chuck Thompson July 22, 2014 at 8:49 pm

Being the biggest job provider within the United States, I believe that you will be the biggest job provider internationally, as well. We’re ready to build a trillion-dollar industry on the top of billions you’ve already made. We would like to set-up Emergency Disaster Economic Centers on the property of the Wal-Mart stores, primarily the ones that are open on 24-hour basis.
You can help bail our country out by setting up these Job Training Centers by sponsoring them. The centers will house the local and federal authorities working together, side by side, to help stop terrorism, giving citizens understanding of what to do and how to do it in national disaster or terrorist attack or threat. The Police, the Fire Department, Search and Rescue Teams as well as federally, Homeland Security, the CDC, FEMA and other agencies will house these portable, Zero-Grid emergency communication economic centers that will be placed on the parking lot structures of Wal-Mart.
Now, eventually, we would like to extend this program to Home Depot and Lowe’s Department Store because on the facility center will be a display of portable homes, schools, offices and emergency clinics. Individual citizens and corporations will purchase these facilities throughout the cities these centers are placed. Everything that they see that is out within the property of Wal-Mart, they will be able to buy inside the stores of Wal-Mart. These Zero-Grid which means off the grid, will operate on emergency power systems. We call it the ESP Monolith System (Energy Solar Power). Our renewable power system will run all of the electrical applications inside the homes, schools, portable offices, portable medical facilities and portable farm facilities, all built-in a steel containerized system.
There’s a layout of which you can review within the proposal publication titled, “Reconciling Us or Revolution.” A walk-through video of a sample home is on our website http://www.worldemergency.com. Our proposal is for Wal-Mart to be the first corporation that provides these Emergency Information Economic Centers throughout the nation. We will build 10,000 job training centers from one end of our country to the other which is why we need other corporations on board. But Wal-Mart has this very unique feature that these other corporations or, frankly, no other corporation has. That is location, location, location. You have locked down facilities that are in and around the cities where millions of people come on a daily basis. And that is why you are our prime candidate, and again, not just for the United States but internationally, as well.

I’d like to give you an understanding of the popularity of portable facilities such as homes. In England, you have other corporations there, of course, which are competing with Wal-Mart (ASDA) in the country. Within London, IKEA promoted portable facilities for sale. Immediately, the IKEA Corporation was overwhelmed with orders and to my knowledge have not caught up with the demand. This is the new industry our country needs today. We realized that 1 trillion-dollars of new revenue can be made domestically and 1 trillion-dollars internationally.
Setting up these Emergency Domestic Economic Centers will give the new revenues this country needs. The 10 million jobs alone just to maintain and give information and understanding to the general public will be jobs provided once all the facilities come on line. The millions of jobs produced within this new facilities industry and building entrepreneurships which support this green industry will be supported by Wal-Mart and other corporations throughout the country.
http://worldemergencyradio.blogspot.com/2011/07/4-wal-mart-proposal.html

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Donna July 21, 2014 at 7:09 pm

I need someone to e-mail me ASAP

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Yolanda King July 19, 2014 at 6:26 pm

I’ve been with Walmart since 1993, I’ve have always been proud to work for this company. Until February when Eulido Sanchez came every assist Managers except for one is gone. His attitude is if you don’t like it there’s the door. The moral in the store is at in all time low, people say he was brought there to get rid of all the long timers. Ive gotta written up 3 times in 2 months for attendance, I absolutely hate going to work now! I do take medication for anxiety and depression! I wish I had someone to talk to in my store, no one they are all new don’t know me from adam! I love my job, have no support ,no assist my zone manager is a joke, never helps me not even to just to open the spray paint cabinet s. Doesn’t know how to mix paint. He told a neighboring dept manager I was done! Meaning I was getting wrote up again! Real professional! Don’t know how much more misery I can take! Need my job have 3 boys and a not so well husband to support! I’ve been department manager for the hardware and paint for 8 years now.

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kimberly lynch July 19, 2014 at 5:03 pm

I need corporate to call me now or email me

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Christopher July 17, 2014 at 6:50 pm

Walmart is a big joke. My credit card was illegally used at one of their stores in Chalmette, LA. I live in Memphis, TN. I called the store in Chalmette and was put on hold for over an hour. It finally just hung itself up. After I finally got in contact with a manger, her name was Jennifer, she basically told me she couldn’t do anything. I then stated the card should’ve been matched with the I.D., especially in the amount of the charge, which was in an excess of $400. Employees should ask for the I.D. when a card is used. The one in my city does this. Every time I use my card, no matter the amount, I’ve been asked to show my I.D. This should be a company policy worldwide.

Thank You,
Christopher

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rasheen July 16, 2014 at 7:39 pm

I need help getting my job back after 5 years of work and with this company I need help. Please call. Me. 516. 870 XXXX thank you. All help is welcome. Thank you.

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corine July 15, 2014 at 8:59 am

Walmart f**king sucks the money card people stole my money and I can’t use my card even tho I have a balance they don’t wanna help me so I will prosecute to the fullest extent of the law!!! Y’all shouldn’t play with peoples livelihood.. Especially if its a prepaid card that means its my money and y’all causing me to miss work…y’all f**ked this time

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Glory Smith July 15, 2014 at 1:44 am

To whom it may concern,

My name is Glory Smith I am a current associate at Walmart Store 0780. I am sending this email because up until febuary of this year I was doing Department 82. My primary position is a cashier. I had inquired about getting paid for running department 82 and at first I was laughed at . I also asked to be given department 82 so that I could get the pay of a department manager. I did everything from setting mods, ordering, price changes, vendors, and etc. everything that is required to run a department I did. I did it very well. There isn’t nothing that I couldn’t tell you about that department. I ran department 82 for well over 3 years all that I ever wanted was to get paid for the job that I was doing. I was doing a department manager job while getting paid cashier pay. I was told by co-manager Tammy Burton that she would see if I could get department 82 or at least get paid for running the department. I was later told that the department could not be given to me as my primary position and that from that point on that I would only be doing my primary position as a cashier. I was also told that I would get paid for about 3 months or so for running the department in which I still haven’t received. It would be for as long as Assistant Manager Penny was over the front end. Assistant Manager Penny is now working at a different Walmart. I have worked for Walmart for almost 11 years I know how to do so much in that store, I don’t think that it is fair that I would only get 3 months or so pay for a job that I did for well over 3 years. I was told all this back in February it is now July and every time that I ask about it I seem to get the run around. I have put in my notice and Friday of this week will be my last day, i would like to have a response be before my last day. It is greatly appreciated. I can be contacted via email or by phone.

Thank You,
Glory Smith.

contact info: email- gdsmith12@xxxxx.net
phone: 470-269-xxxx cell#
770-657-xxxx hm#

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AD Riley July 14, 2014 at 10:35 pm

To whom this may concern;

My name is A D Riley, I ordered a red futon couch on Walmart.com on 6/19/2014. I paid $247.00 of my hard working money and I was initially told my order will be here at my home on 7/9/2014. How Ever I didn’t received my order # 0063344 until today 7/14/2014. I had to call pilot services which Walmart shipped my order through and demand for my order only to received my order, open my order and discover my futon couch has no legs included in it which are supposed to be with the purchase. I initially email customer support due to the website not given any contact phone number to speak with them directly, only to find out how sorry they are and wow!!!!! they are going to refund my shipping which will take 7 business days… (yippee!!! ☹ )
I then googled Walmart customer support number only to speak with David S 72737 who advised me that my couch came from an outsource and he had to leave them a voice mail to contact me. That is so unacceptable, I then ask to speak with his manager which he then transferred me to the most arrogant “floor manager” in the United States, Sean D 72005 out of Denver Colorado. Sean informs me it is not his job nor company policy for them to reach out to the outsource, manufacturer who built this furniture. Sean stated to me at least 18 times on our call that he “will not be contacting the manufacturer as a customer service manager to better assist and support me because he isn’t required to and it is not in his job criteria nor policy”. Sean advise me his manager name is Rich D who is in office from 8-5 MST but will not let me leave a voice mail nor transfer me to him. I also asked Sean for the corporate information so I can send this letter and Sean advised me that I can obtain this info myself online, which I did. I asked Sean what is he going to do to compensate me, he states all he can do is offer me 10% off my next purchase!! well yeah right Walmart!! I shop Walmart.com and Sams club a lot! I and a choice plus member @ Sams which they just upgraded me to a discover card but after this experience I will be limiting if not boycotting what I buy from any Sam Walton stores!
As a customer I don’t understand why I have to contact some manufacturer which is “WALMART’S” outsource!! I ordered my product from Walmart.com personally, I contacted who I paid my hard earned funds to only to be told by a “MANAGER” that it is not in his job criteria nor “WALMART’S” policy to ensure I have my product!!!! I see Walmart didn’t have a problem transacting money from my bank account but they failed to deliver my entire order!!! I should not have to contact anyone else with this issue due to the fact my order was placed at Walmart, not Acme furniture. I feel it is Walmart’s job to contact their outsource and also walmarts job to provide me ith the product I ordered! I spent over an hour on the phone w/ Sean with no resolution. by the way he also told me “we can talk all night yet and still the answer will not change, I personally have to call Acme myself because he is not doing so”!!!!
I am highly upset with a futon which is currently resting on my floor as a mattress!

Thank you;
A Riley

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stacy July 14, 2014 at 9:56 am

hello
I’m an employee at Walmart and one day I clocked in and had two get right on the register because it was very busy, I think I may have asked one of the other cashiers or maybe even my Csm to hand me a drink cause I was gonna pay for it as soon as I got off the register it was a energy drink i work overnight and needed to stay up, when I got off the register I went through a different lane and paid for my drink and I asked the cashier to ring me up for another one cause I’m going to go to grab one,which she did I continue by taking some carts out, when I get done taking the carts out I grab my drink and I lifted it sold my CSM could see it and I told her hey I paid for this I’m just now grabbing it. and that was it probably oh week or so later the ap officer and some guy from the head office or whatever but I guess he’s with loss prevention or something cuz I never seen him before and I guess he’s the person that confront the thief or whatever he don’t work in the story so he’s some big shot or whatever I don’t know they call me to the back office and said that they saying that I had stole a drink and I told them there’s no way that I grab something I didn’t pay for it the guy continue to try to make me say that I forgot and the ap officer said I absolutely did not pay for it cuz she watched the whole tape the whole nigh, after I begged her and pleaded with her to continue to try to look it up because there’s no way I stole it she finally looked at the Upc code and seen that two of them was paid for.I don’t know if it’s a case or whatever but I just can’t get the fact that she accuse me of stealing out my head especially how she talks to me like I was just a thief for $1 energies drink, now I know it could have been on me just a little with like a behavioral effects being that I paid for a head of time or drink it before I paid for it or whatever but if that was the case I should have gotten written up or fired for breaking policy or something which I don’t know of its and the policy because I see so many people doing that I thought is long as it was pay for it was all good but to flat out called me a thief is just wrong.

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randall bible July 13, 2014 at 3:19 pm

on 7/3 i went to myfamilymobile.com to make my monthly payment of 147.00. i received an error message stating that the site was unable to process my payment at that time and to try again later. When i attempted to the payment again it withdrew more then was authorized. 436.20 was withdrawn from my account. I immediately called customer service who advised i had to wait ten days before they could process a refund. I have made several calls, over 6 hours on the phone and have been lied to by supervisors and even someone named richard who stated they were a senior operations manager. I work hard for my money and i have to be on a budget. My budget does not allow for an extra 289.20 to be removed from my bank account. Unfortunately my children have to eat before the 10 day waiting period is up to correct an error on your end. Also other bills are past due. My internet service will be disconnected after midnight tonight and i have to have internet service for work and my college classes. I was not offered any type of apology by anyone as of today. I was not offered any type of reimbursement or resoultion. I need to know what walmart can and will do to remedy this immediately. I expect contact immediately and an immediate resolution. A complaint has been filed with BBB and i have been using and will continue to utilize social media to my aide as needed.

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connie carlin July 9, 2014 at 4:33 pm

I tried calling on two different number with no one answering the line. I guess you must have a lot of complaints. The price on the shelf is different than the computer check out price. Why isn’t the price on the shelf the same as the computer check out? This is against the law to have two different prices. The Riverhead, New York store has done this to me twice now. This is going to be reported to the BBB of Riverhead, NY

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Pankaj Mittal July 9, 2014 at 3:17 pm

Hello Sir/Madam,
I am writing this e-mail for the following order number which says that the order will Arrives by Tue., Jul 8, 2014.
Walmart.com order number: 2677213-175840
Shipping Arrives by Tue., Jul 8 2014
FedEx SmartPost tracking number:
61299997988621307180
I order the item for my parents who were visiting me and their return ticket was on July 8th 2014 at 10:30 PM. As the order confirmed that I will get my shipment by July 8th 2014 I purchased the item hoping the item will be delivered by 8th. The item was not delivered on 8th and I called three times the CSR number. Once on July 7th to inquire about my shipment and the CSR says that I will get the shipment by July 8th and if I didn’t get it by July 8th then give them a call and they will take from there. I asked if he can make arrangement to ship it to India if item is not delivered by July 8th and he says yes. I asked that because my parent were returning to India on July 8th and if they didn’t received the packet on time then the shipment had to be ship to India address. When I called the CSR 2nd time on the July 8th after not receiving my packet on time then I asked if they can ship the packet to India or I can ship the packet to India and they can reimburse the expense. The CSR said she might be able to do that but she need to ask her manager but after 5 minutes the phone disconnected with no answer from CSR. When I called the third time the Supervisor says that she will give $15.00 credit as compensation for not delivering the item on time. I wanted the item and gift it to my parents. As they already left the USA now I have to ship the packet to India.
Since Walmart promise to deliver the shipment on July 8th and the shipment was not arrived on time therefore now its Walmart responsibility to make arrangement to ship packet to India or reimburse the expense that I am going to bear. I would like Walmart to come for the resolution regarding this matter.
Your help in this is highly appreciated.
Thanks
Pankaj Mittal

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Rob Richeson July 8, 2014 at 6:21 pm

Mr. Michael Duke,

I am an ex employee of your company, let go do to my own faults of not following up with managements approval of absentees do to both personal health and a family member who is no longer here. i am in no way trying to buy sympathy or get it, and i am not trying to get even with anyone. i am writing this to you to be more informative to you about the situations that are going on in your stores.

let me start by saying i have worked in retail, in different aspects of it for over twenty-three years, i have found the helping of customers or guest is rewarding and fun. this was not my first choice in life but i fell into it and fell in love with the idea of being that one person who could stand in and give them the best experience of their lives. I know you understand this concept because you have stated it before, make the customer number one, and it is in written and practice in the foundation of this company.

In saying that, going back to the issue at hand. i had only work for wal mart a short time but i had noticed at this paticular store that favoritism goes stronger than hard work, and one rule for one and another for another, like i said i have done this retail work for awhile now and in all my years of doing this i have never dread coming to work until than, i mean when your first hired in you are in the personnel office over a couple of days studding the computer and all the policies, but for what, only to be put on the floor and have none of them followed. I know that no one is perfect but if your going to run a store smoothly you have to follow policies…for the better of the customer and the associate, and in this store they have issues of your second belief of treating each other with respect, as a worker and a customer i have witness countless times the front end supervisors or those put in charge totally disrespecting both cashiers and customers, causing some if not most to rethink about being there, you and i both know if the front line of support ie,. the cashier aren’t happy this will affect the customer and their choice to even come back. and without them there is no store. i feel that someone besides the store manager who i have heard raising his voice at his workers should come into this store and investigate all shifts, and fix the problem, someday i hope to return to the store and work again because i believe in the foundations that have been placed in this company but not until it is fixed.

thanks for your time and i hope this gets to you and not your secretary so that you can personally take a look at this problem.

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Cindy Drum July 7, 2014 at 6:28 pm

Currently ,directly behind my home a new Walmart Marketplace is under construction (former Food Lion location) South New Hope Rd. Gastonia NC. I am excited to see this new “marketplace” come to our neighborhood, although with the rumbling house and red dirt on anything that will sit still… a gift card to the store or car detail would be nice.
Thank you, Loyal Walmart (covered in red dirt) shopper.
Cindy Drum
704689xxxx
xxxx Linda St
Gastonia, NC 28054

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Stonewall July 7, 2014 at 3:30 pm

I am delivering a load to Walmart distribution in los lunas I called to confirm time and was cursed at by security with him saying it is not his fn job to tell us times and us stupid truckers always calling for this bs and he continued to curse at me I would like a call back from someone or email please. this was very uncalled for.

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Melissa Neilson July 7, 2014 at 12:38 pm

Apparently Walmart could care less about their customers! WALMART needs to hire and TRAIN more people!! No one probably doesn’t even read these messages but just in case someone does I mise well take more of MY time to write this. On June 30 I purchased an air conditioner for Site to Store and tried to cancel the order ONLINE a few hours later deciding to purchase a different air conditioner. There was no way for me to cancel this order online as the ‘directions’ tell you to do. So I sent an email stating the issue and wanting to cancel. Not feeling comfortable with this, I also called Walmart and assured that the order would be cancelled. A few days later, I receive an email that the order has been shipped. So I call Walmart and after being on hold for what seemed like forever, I am once again told that it WOULD NOT be charged on my card. Now I get an email saying that my order is ready for pickup!!! AND my VISA card was indeed charged!! So I call customer service…..15 minutes wait time…..who tells me to call the local store and tell them that I do not want the item and to issue me a refund. So I call the store who tells me that I have to make a special trip to the store to sign for a refund. Are you kidding me???!!!! This was NOT my error and gas isn’t cheap! So then I call the corporate office who sends me to a priority line which I AGAIN have to wait another 15 minutes to talk to someone who tells me that the manager will call me and if I cannot get help there, I should call the Walmart.com number………..which is the freaking number I called in the first place!!! BAD BAD BAD BAD BUSINESS WALMART! I have shopped at Walmart since they opened but because of this and other recent problems with lack of cashiers, stock depletion, etc. I think it’s time I begin shopping elsewhere.

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Anthony July 6, 2014 at 6:28 am

Walmart store 5422 is a store that needs to be investigated. The Store manger is the first I would like to discuss. He is blatantly disrespectful to all his assistant managers. He is does not function well with the hourly associates. The co mangers in this store harass the assistant mangers with no abounds. In the past 6 months, 6 members of management have been fired or forced to quit. The co mangers do not follow corporate policy when it comes to coaching its management team. One example is that during coaching, white and black, male and female should be present for the session. THIS IS NEVER THE CASE. Co managers from sister stores are allowed to to talk with disrespect to all. There is also fraternization with upper management and hourly associates. Corporate need to investigate this store because it has fired several key members of management, and hourly associates that have truly made a difference in service to the Walmart company. If Sam Walton knew the rules and policies of his hand book were being blatantly dis respected he would make immediate adjustments. The employees at store 5422 live in fear and anger because of the way they are being treated. I hope this email gets the due attention needed because Walmart reputation is at stake. I also know when this store fires someone, they threaten the associates that they will keep them form getting unemployment, please do not let this happen again, because the management team at 5422 will do this. For example investigate the latest firings of a associate this store

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rasheen July 16, 2014 at 7:30 pm

The same thing is going on and more the store. 2916

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Denise Menefee July 5, 2014 at 3:05 pm

I was told that my credit limit on my Walmart card has been reduced after Walmart received a payment from Card Security. I asked the account manager, Amanda, why did my credit card come up for review after, the payment was made and not before? , and she answered by saying that “the company does a credit check on selected customers every four to six months to see if the customer’s credit line should increased or decreased.” I said to her that “it’s funny how Walmart does this on my account after this payment was made on July 3, 2014.” Another thing that is very upsetting to me is how Walmart was holding on to my payment given to them by Card Security because the payment was a large amount. When I spoke with Amanda, she all of a sudden released this payment to give me an available credit to spend, but before that I had to wait until 7-21 days before this payment could be released.

I think that Walmart is ripping there credit card holders off and this needs to be looked into and they need to be reported and fined.

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sandra July 3, 2014 at 9:47 pm

6-15-14
We were first told that they had two, one on display and one in the back but he didnt have access to the keys and didnt know how to do that. But if we ordered it from site to store someone would probably be able to pick it out and we would be able to get it tonight or tomorrow at the latest.

Then around the 20th I returned to the store and talked to Daniel at Electronics about seeing if someone could just go back and find it he said he would get it all straightened out. Had another CSM called up along with the assistant manager only to find out it wasn’t there and that they didnt have any on stock nor did they carry that particular model in the store at all. This all took over an hour and a half to accomplish just to hear well maybe if you come back in a few days it will be here cuz its not even due to be picked up until the 27th. When asked if we could just switch the comps out with another one of equal value if that would be okay because they had one toshiba back there but it was a different model number. Daniel said oh I don’t know if they could do that at all because it was ordered site to store and they hadnt received it yet.

6-26-14
Then I received an email to review the item. So I could recommend it to people or not. Got extremely upset over that one and tried brushing it off.

6-27-14
Started losing it by now because I had been checking my email daily up to five times a day because it showed it was only 3 hours away and in transit to my store for pickup on the 20th and yet here it is the only day it shows i can pick it up and it is stil 3 hours away like it was a week ago. I then replied back to the product review email. Then called wal mart being on hold several times for Brenda from Jewelry and Ben from electronics to figure out what was going on . Only to be told it wast in and no one knew when it would come in. Because no one seemed to have a clue as to where this computer was. Finally I had had enough and went to wal mart again and asked for my money to be returned. Explained it and then they said it shows on here the soonest I could pick it up was on the 21rst but no one knows where it is. So the manager ends up giving a refund after hearing i will go back and pick out another one to replace it. Upon going back and looking at the laptops I get to see a woman walking away with Brian with the only laptop that was close to the Toshiba we ordered that we were gonna get to replace it. When talking to Brian and explaining things he said he would check.Once he did it said it shows we have two, one on display and one in the back. He then took the time to go in the back and look for the mysterious one that they don’t carry in the store at all. But while he was in there I seen another Toshiba for the same price in one of the other locked sections. I grabbed it from the outside of the cage and read the number only to find out it matches the one I ordered. So at this point I hold the box and will not let anyone use keys to take it until Brian returns. Brian comes back and says I am sorry there ist any back there I said thats aright cuz I think this is the one I am after. The original one I had to order. He checks it and says I am right it is the right model. And as he is ringing it up he chuckles and says look its from dot com this was probably meant for you. It wasnt til I got home that we seen my name and shipping address on it. It was mine after all. So God knows how long it had even been there and Brian had not even seen my name on it when he sold it to me. Therefore he or anyone else for that matter could have sold my name and address to any customer that happened to come across it. I am not into sharing my personal information with anyone. And I sure do not want my local wal mart to do that. The worst part is, is that on the pickup thing that shows that the 27th is the only day I could pick up this computer….They did not even have a truck that day and it says that there is a delay in shipping showing it should be there by the 22nd of June. Which usually if there is a delay that means later rather than sooner???? And not to mention after I bought this computer I check the tracking to see if they have any clue where it is….Sure enough it is still in transit from 3 hours away and even today July 3, 2007 it still shows in transit from 3 hours away. So I would like someone to explain to me, how one employee has no clue what to do, three more employees say there is nothing they can do because they dont even carry it and they cant excange it for something of similar value. Then having three more employees not having a clue but pretty much holding the money hostage until I agree to buy another one, then having the one helpful employee sell me my own merchandise without noticing my personal information is on it. And having this wonderful site to store option that delivers without delivering it because even though it is in my step daughters possession it is still from the 15th of June until July 3, 2014 in transit from Marcy NY??????

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sandra July 3, 2014 at 9:51 pm

sorry july 3rd, 2014 not 2007 I am still very upset over all of it.

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Kimberly Willis July 1, 2014 at 10:24 pm

Recently, I was looking for a particular item. I traveled to several stores in GA one day. Stores I visited were McDonough, Stockbridge (Hudson Bridge Rd), Morrow and Ellenwood. While I was in the Hudson Bridge store, I found a sports type bra that I liked but definitely was not iin it’s right place. Someone had just laid it there. I looked around and around and couldn’t find any that matched it. Brand was “Simply…”. Two ladies were working the night shift and were complaining about people in the store and co-workers, etc. I interrupted to see if they could tell me where I could find the others of that brand. The stopped for a minute but said they didn’t know that brand. They had no idea and didn’t wish to be bothered. From their conversation, I could tell they have been working there for some time and in that department. Just as I was ready to give up, I found the brand and there was a whole section with the name down one entire row. It was apparent they didn’t wish to be bothered.

This same night, we stopped at the Morrow store. It was around midnight. My husband and I are both disabled. We were riding around the parking lot to see if we could locate a mobility cart. Found one, but someone ran up and took it just as we pulled up. The security lady was riding around in her truck. I got her attention and asked if she could go inside and ask for someone that works there could find me a scooter. She said she didn’t know but did stop reluctantly and went just inside the door where the carts are stored. She came back and said no, there’s no scooters and would not go in and ask someone. A bit later, saw a lady get off a scooter, so my husband who has a newly prosthetic leg and recent surgery on his right foot, got out with his walker to go inside to retrieve the scooter for me which was a real struggle. This really frustrated me.

So as I came inside the store, I drove the scooter down toward the end of the registers that were open. I asked the lady if she was the night manager and she stated yes. There were many buggies with merchandise in them that she was trying to sort. I asked if she could help me? She said what’s the problem? I started to relate my story of what happened. She never once stopped or turned around to listen or speak to me. I finally stopped my conversation and asked her if she going to stop and listen to me? She said I can hear you. She continued on with her sorting and never missed a beat but definitely was not interested in hearing my story and never even turned around to look at me. So I said, that’s okay, you’re not interested in helping me. I did ask her name – which was Carla. That was so rude and she was the Manager in charge that night.

Your company is making this big promotion, having your employees wear big blue buttons with the words “How can I help you?” There are so many people out there wanting to work. Why are you hiring people that are so disrespectful and rude? You’re missing the mark too many times.

On the flip side, I stopped at your Hudson Bridge store last Friday evening and there was a large bin of reduced merchandise but just all thrown in. I was on my own personal scooter that I had with me this particular day. It’s not always good using it when shopping because I have a tiny basket which of course, doesn’t hold much merchandise. Seeing me struggle two different employees came over to help sort through to find enough of the party supplies to use for my nephews’ birthdays. I really appreciated their assistance.

We shop mostly at the Ellenwood store. The guys that help clear the buggies and mobile carts, are familiar with us and always good about rounding up scooters for my husband and me.

Customer service is from one extreme to another. I really had a hard time being treated that way by your management team. Step up WalMart and really do what you’re promoting “How Can I Help You?”!

Mrs. Willis

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James Hanton July 1, 2014 at 6:13 am

On June 29, 2014, my wife and I went to Walmart in Torrington, Ct. We stood in a check out line for about 10 minutes and when another line opened up, we were told by the cashier we had to return to the line we were in. Basically the cashier was choosing the customers she wanted to check out. Any customer that was African American had to wait.
To add insult to injury, after filing a complaint, we get a call from the store manager who condone the cashier’s actions and quoted store policy. Needless to say discrimination is alive well.

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william g zirimis June 30, 2014 at 1:34 pm

hello mr. terry duke ceo of walmart I am William zirimis previous worker temp at the south Setauket store at long island new York. Please sir if you can clear my no- hire status so I can work at the office store the oldest walmart store on long island. This will help me so much. this way I can assist my ill and handicapped mom, who is 82 and needs my help financially plus. I like to work in the auto motive dept because they said they need a qualified tire & lube tech. thanks and here is my cell phone 631-294-XXXX

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Walmartemployee June 29, 2014 at 6:58 pm

I have worked at a particular Walmart for nearly one year now. Until recently I have had no issues whatsoever, until two new employees were hired. The both report me for the most ridiculous things and even lie about my conduct towards my managers. I recently found out that they have taken their false claims and harassment to the next level and filed a complaint against me to the corporate office. I have never had any issues with any of the many employees or customers I have been in contact with until these two specific employees. I feel as if I am being targeted purposely and that their intention is to derail my career at walmart. I am looking for information and the correct way to handle these events, my managers have said they would put a stop to these false claims several times but they have taken no action. My job may be at stake and I want it to stop. What should I do and who should I contact?

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John Jenkins, Sr. June 29, 2014 at 2:43 pm

WHAT IS HAPPENING TO WAL-MART STORES. I GO TODAY AFTER CHURCH TO PURCHASE A BIBLE AND OTHER CHRISTIAN LITERATURE, BUT WAS TOLD THAT CORPORATE OFFICE HAD BANNED THE SALE OF BIBLES AND ALL INSPIRATIONAL MATERIAL. WHAT IS HAPPENING TO THIS ONCE GREAT STORE? IS YOUR CEO-DUKE, CFO-HOLLEY JR. AND COO-McMILLON ALL LIBERAL OR PROGRESSIVE AND DON’T BELIEVE IN OUR GOD? I BELIEVE THAT MR. WALTON WOULD TURN OVER IN HIS GRAVE (GOD REST HIS SOUL), IF HE KNEW THIS WAS HAPPENING. MANY PEOPLE WOULD REALLY APPRECIATE IT IF YOU WOULD RECONSIDER YOUR BANNING OF CHRISTIAN MATERIAL. THANKS!

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Shirley Webber June 25, 2014 at 2:52 pm

you all should make it a little easier for your customers to apply for a regular credit card I’ve had a debit card for years but it almost impossible to get a credit through you all thank you for listen to my commit

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Kelly Ware June 25, 2014 at 11:35 am

Im so unhappy with the service I have recieved. I purchased my son a bike and had it shipped to walmart store by my home they put the bike on the floor and it was sold. the next week I purchased a 200 gift card once I recieved it the gift card did not work the gift card is still not working and its been over a week. When I call im on hold for 30 mins before I speak to someone and then I get the run around. Im out of 200 bucks with a gift card thats not working!!!!

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Lynn June 24, 2014 at 6:41 pm

I purchased a kitchen faucet at one of my local walmarts..It is washerless..It has a bad drip from the hot side..Had original box and receipt..took it back..was told they no longer carried that brand and would have to call manufacturer. .Well box plainly states warranted by Walmart and inside instructions..warranted by walmart..well..Couldn’t get intouch with Manufacturer..so called walmart got routed to 3 different people..last one says someone will return your call in 24 hrs..well it was over 3 days time..get return call and this person tells me to contact manufacturer…hmmm here we go again..I explain about not able to reach them and what the box states that it is an exclusive item sold and warranted by WALMART…so this person says well I will have to have someone from our merchandising dept call you..GIVE THEM 24 HRS..It has now been a full 7 days…IF THIS IS ACTUALLY GOING TO THE CORPORATE OFFICE AND BEING READ..ANY SUGGESTIONS.. (I’ve talked to the store manager and got..Call Walmart Corp office…This was not a cheap item…

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miss bv June 21, 2014 at 6:41 pm

would you please fix your computers. we cant get threw the internet for his schedule and his paystub.

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Neil Spear June 16, 2014 at 8:32 am

I brought a double work light after I put it together I find out that one side did not work. I return the light at that time there were two women working the customer service/return counter I show them the light and was told no problem just go and get another light when I return there were 6 people in line I was already being help but was told to go to the end of the line. Since I was already getting help I ask for the manager Amanda who was very nasty to me. The people in the line told her that I was in front and was being help but Amanda said no way I would have to go to end of the line. At that time I took the work light back and will be back at the store on Tuesday to try to exchange this light again. The store was on RT. 206 in Newton I am a good customer of yours and gave a credit card.

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David Sisk June 14, 2014 at 10:47 am

I submitted an application for the Wal-Mart in Fayetteville,TN.Could the person reading this PLEASE find out if it went through the system correctly,i would very much appreciate it ,God Bless and Thank You Very Much…

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David Chalupa June 13, 2014 at 2:43 pm

How do I report employee / management theft and black market sales ring to WalMart corporate ??

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al July 17, 2014 at 2:07 pm

dont report anything. this outfit deserves to be rob hourly. u might even wake up dead.

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nancy June 13, 2014 at 11:00 am

iwas at the walmart late afternoon the one in elmirage az to buy half gallon milk for my babies so the frys grocery store have them on sale 10for 10 the ad said that you do not have to buy ten but a limit of ten so the walmrat store in elmirage would not honor it the store mgr steve and the asst mgr jesse made up there on rules and walmart advertise they price match all other grocery stores ads that come out on wednesday news paper how can a store mgr make up his on rules the very next day to not honor the sale price the asst mgr was very rude unreasonable iam going to pursue this matter all the way even if i have file a suite aganist them

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Heather Reeves June 13, 2014 at 7:01 am

Earlier this spring I bought a large container /jug of bleach. I had sorted out the laundry and set the container on the floor and proceed to start a load of laundry. When I went to grab the load of jeans to wash I realized the the container of bleach had a small hole in it and had destroyed the load of jeans.
I am a single mom and this was a huge deal because I had to try to buy my daughters new jeans to replace the ones ruined by the bleach. I ended up having to spend almost 1,000.00 to replace some of the American Eagle and Aro jeans.
As a single mom this was a feat in itself and wanted to make this problem very aware.

Sincerely,
Heather Reeves

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Beth June 12, 2014 at 7:14 pm

Today I received two e-mails regarding Walmart coupons and Walmart vouchers. This is a bogus website and am concerned that you should be aware of it. I kept the 2 e-mails in my junk folder. If you’d like me to send you the name of the links I would be happy to do so.

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Glen Brydges June 12, 2014 at 6:41 pm

This is a comment, I would like to see Walmart be the first to offer senior help in your stores. Setup a both in front of the store where a senior could bring a list of items they need. Have a place where they could sit and maybe have a free cup of coffee and have one of your employees shop for that person. When the employee is done shopping have the senior come to the checkout area and then have the employee help that senior to there car. I don’t know any store doing this and I belive it would just be another great step for Walmart to keep ahead of the competion.Thanks for your time,

Regards Glen Brydges XXXX W Star Lake Dr. Elma,Wa 98541

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Colleen July 22, 2014 at 2:23 am

Walmart offers this service online, therefor you can sit at home drink your coffee order then come to our store and pick up your order, we would be happy to help you to your car :)

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Toni June 12, 2014 at 1:03 pm

This is my second email to walmart.com…The first one was sent on 6/10/14 in regards to the status of delivery on this order. No response except for auto email. I am very frustrated right now. Supposedly my order was ready to be delivered on 6/5/14. On the track your order screen, under Pilot delveries link, Pilot #: 057856127 all it said was, recovered at destination, not a message like, waiting for contact to deliver. That would have been much better. So I email walmart.com for status or direction on what to do next. No response! So now its 6/12/14, I find a number to call pilot deliveries, I’m thinking I might have better luck with them. The rep said that I was called on 6/5/14 to schedule delivery and left a message. I never received a message! I have been waiting and tracking this deliver the whole time. She said no I called you on this day. So I scheduled a deliver for tomorrow between 8am-12pm. This is very upseting! I work monday thru Friday from 8am to 5:30pm. Pilot does not delivery anytime other than the one given and they are closed on the weekends. What is there policy on after, supposedly leaving the first message? Do they call again, so someone is not waiting on a delivery they think hasn’t arrived?! It’s been 7 days! All in all, I am very disappointed in walmart.com and Pilots customer service. I will not be ordering larger purchases from walmart.com again and I will be sharing my experience with others. I am also forwarding this message to as many corproate walmart offices available. Thank you, Toni Morris

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Christopher Bolton June 12, 2014 at 11:38 am

I been going through every step to get my issue resolved but no success. So i really need someone from the corporate office to get in contact with me asap via email by Wednesday of next week. If not i will reach out to the President and owner. Cause this is unfair to everyone who has a complaint about this company and our voices aren’t being heard. I was terminated for going to the hospital to be with my son who had a procedure done to his heart. I was short one check 10hrs another check 5hrs. Your store manager William Hunsucker is very rude and disrespectful. When i put in for a transfer to got to 2 other stores i was denied. And to top it off i wasn’t getting fair treatment there. All this happened at store 5753 in Alexandria, Va.

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shannon matthews June 12, 2014 at 12:39 am

I was terminated from store 1682 Chesapeake va basic on another associate actions and I want to know who do I talk to because wal mart will here me and know I didn’t nothing wrong and I am the victim here and its not right that Walmart can do and get away with it without actions been taking out on them. Time will tell.

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Sherri June 10, 2014 at 4:46 pm

I keep getting the run around trying to contact someone from the corp office . I need to speak with someone in person by phone from corporate office concerning my issues. It is not being resolved when I use the open door policy at my local Walmart. I’m really concerned about the issues.

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linda carbone June 10, 2014 at 3:39 pm

Walmart in palm springs FL has the absolute worst PR, from associates to management, they are very rude, and disrespectful towards their customers, it’s my belief that because they have become so successful they are no longer concerned with the loss of there costumers that who have made them who they are today, I’m just saying.

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Donna Mullins June 10, 2014 at 3:33 pm

On June 17 at approximately 2:15 pm, my son was driving on I-74 east behind a WalMart truck and witnessed the driver purposely veer into the emergency lane to run over a group of ducklings on the side of the highway, My son then drove up next to the drivers side made a gesture to the driver and your driver just laughed. Unfortunately, my son did not get a truck number, just that it was an older man with a white beard and hair, wearing a baseball cap. I sure hope someone there looks into this. It’s employees like that that make you look so bad.

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linda carbone June 10, 2014 at 3:04 pm

almart in palm springs FL has the absolute worst customer service,from associates,To upper management, Horrible public relations, I’ve never seen anything like it. It’s truly a disgrace.

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Tiffany June 10, 2014 at 2:41 pm

How do i make a complaint against a zone manager constantly disrespecting employees in front of customers this is rude and i also think he can’t get fired because he best friend with the store manager Kenneth at store 4424 in Warren please let me know thank you

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CWillis June 10, 2014 at 1:54 pm

Can someone from corporate contact me; I was transferred numerous times and given different contact #’s; still No help!! I would like to talk to someone about a Christmas commercial idea a gentleman and my grandson created for Walmart!! please advise who would be willing to listen. Thank you and God Bless

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Marisela June 9, 2014 at 4:03 pm

Hi I was terminated from Wal-mart on May,29,2014 for excessive absences due to a funeral. Anyway, my termination is not my matter of concern. I had received a check I had to go pick up from my manager Melina Romero, the check was for $287.91. Now to my understanding, all employees are supposed to receive our bonus that we had earned from previous sales. Now, before termination the pay period had ended and should have been on my last check just like all my co-workers had.

Thank you for you time in reading my concern.

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