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WalMart Corporate Office

WalMart Corporate Office Address

Wal-Mart Stores Inc.
702 SW 8th St
Bentonville, AR 72716

Contact WalMart

Phone Number: (479) 273-4000
Fax Number: (479) 277-1830
Website: http://www.walmart.com
Email: Email WalMart

Executives

CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon

WalMart History

Wal-Mart Stores Inc., usually just called WalMart, was founded by Sam Walton in 1962.  Walton opened a WalMart Discount City store in Rogers, Arkansas.

By 1967, the chain had 24 locations across Arkansas.  In 1968, stores were opened in Missouri and Oklahoma.

In 1970, the Walmart corporate office and distribution center was opened in Bentonville, AR.  The company also went public the same year.

There were 1200 Walmart stores by the companies 25th anniversary in 1987.

In 1988, Sam Walton stepped down as CEO and was replaced by David Glass.  In 2000, H. Lee Scott took over as President and CEO.

By 2005, there were 6200 stores worldwide.

Walmart currently operates nearly 9000 stores under 55 different names in 15 countries and is the largest retailer in the world.

 

 

{ 404 comments… read them below or add one }

Tracy Rogers October 24, 2014 at 1:31 am

On October 16, 2014 I was at the Wal-Mart in Cleveland Tn. Having my tires changed when Wal-Mart dropped my car off the lift. I was promised a rental car and waited nearly 4 hrs at store while being told that a rental was on its way. Finally I was informed that I would havevto arrange my own transportation home (20 miles) away. Bur to be back next morning at 7:30 am and I would have a rental. Got there and wasb told come back at 9:30am cause corporate was still closed. The 2002 Pontiac grand am that they dropped is my only car so I was having to have a friend waste his time transporting me all over. Finally around 12:00 pm I was told to go get rental. I was given a rental for 2:days. I spoke with a Peggy Horton in your claims department. Things went from bad to worse. There are alot of details that I will not write about because it would take to long but but they are not miner. My car has sence been declared a total loss by Peggy due to body damages cost. My car has not been looked at for machanical damages. We already know that it now leaks oil. Peggy informed me that she would pay salvage price of $975. For damages to my car and I could keep car. The bodyshop already told me and her b that JUST body ddamages would cost over $2400. and he believed there was also machanical problems. The fair market value for my car is over $3400. I can not replace my car or fix it with her insulting offer of $ 975. She told me ifvi did not except her offer she would close case and file. I did not drop my car. Wal-Mart did. I should not suffer or be inconvenienced due to their negligents or faulty equipment. This is ninot acceptable. I have been belittled and disrespected by Peggy Horton in your claims department. I am sure you would want to know how your claims department is treating your valued and loyal customer and that in incidents like mine where it is clearly no fault of mine that you would look into the situation and promptly have it taken care of appropriately. I would appreciate a respond from someone in corporate management who is willing to fix this matter and do what is right. Thank you very much. My number is 423-716-XXXX

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chris October 23, 2014 at 6:28 pm

This has nothing to do with any walmart locations. This has to do with the phone support they provide at 1800walmart. I contacted them with questions on an order I placed. After I got to the part where you enter you order number with automated service, instead of transferring me to a person it would transfer me back to the main menu of automated service. This was at 5:15pm on wednesday.

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Debbie McKelvey October 22, 2014 at 7:31 pm

We spend at least 200.00 dollars a week at the walmart in Cambridge ohio, not counting what we put on our card, My husband needed tires, he picked them out, an was they needed to order one more, well three trips later, they finely got it right, then told us to go to tire America, because they were short handed, only seeing one car getting an oil change my husband told them they called him to come in so they could put the tires on, it took them 4 hours to do it, long story short, you need people that want to work, not send paying coustomer’s somewhere else

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tom October 17, 2014 at 11:38 am

use walmarts for most of our grocery’s and clothes, sometimes check outs back up

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Esmeralda Saenz October 17, 2014 at 2:36 am

can you call me back at 956 562 **** in regards to the coupon policy

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Tina October 16, 2014 at 12:33 pm

First of all I am very disappointed that you have taken all year Lay-A-Way, away. you don’t know how hard you have hurt so many people by doing that. I have a hard time as it is to buying gifts for my children & school shopping for my children. when you had the Lay-A-Way program it helped me so much. I used to go to your store Every Weekend. then & since then not so much, w/the economy the way it is. people can’t afford to buy any of items.
I hope you care enough about your customers in rural areas like myself that your store is about the only place to shop. PLEASE BRING ALL YEAR LAY A WAY BACK not just for Christmas but ALL YEAR
Thank you for your time
Tina

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Tanay October 16, 2014 at 3:34 pm

I completely agree with this statement. I am a mother of 6 children and I would love to be able to pay for their new clothing in installments anytime during the year. I have instead been going to yard sales and goodwill and have not purchased anything for myself in I don’t know how long and I need socks and shoes.

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sheila October 15, 2014 at 1:59 am

Im not an employee. I sell colonial benefits in north carolina and south carolina as well as Cigna health insurance through USHEALTH ADVISORS. After visiting many of your stores and asking them how the employees feel about their benefits packages have been cut they are not very happy. I think I have a very good solution to your delemma. Give me a fifteen minute phone call with my district manager and we can make your corporate and cfo the biggest hero in the workplace and retain a lot of these very unhappy employees. I have no complaints and love your stores. In all my times visiting walmarts I have never been treated with anything but respect and great service. The only rude people have been customers on black fridays..thanks for being my favorite store.
Sincerely,
Sheila

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Roland October 14, 2014 at 5:21 pm

I am employed at store #5319 for the past 2 yrs., upon being hired I was told I could wear Blue T shirts or Collared dress shirts, so I purchased 2 collared ones and 5 T’s, well when Corporate decided to go with a new dress code, my T shirts are no longer appropriate, nor are my collared ones due to the fact that they are not navy blue. One is a Dark Blue one the other a slight shade lighter. Now…according to the site where Bentonville Corporate addresses the dress code it STATES: dark blue polo like shirts or DRESS Shirts. My quarrel is I was working all day long in a blue collard shirt which an asst. manager saw me wearing early in the morning, yet didn’t mention anything to me, and with a half hour of my shift left, was told my shirt was inappropriate and that I would have to punch out and leave. My attendance and productivity as a cashier HIGHLY EXCEEDS Wal-marts expectations, I am a top performer, yet I felt taken advantage of working the time before I was asked to punch out. Now, I wore another collared dark blue shirt the following day and once again, because it was not navy blue, was asked to leave. If we are FORCED to wear those VESTS with that Wal-Mart bulls eye on the back to show people we work there, what difference does it make what color blue the shirt it is??? I have NEVER EVER had a customer complain about my appearance, for that matter they were delighted the way I was dressed compared to others… My issue with all of this is we are being forced to wear Dark blue Polo’s or Dress shirts, the shade of blue should not matter. Next thing you know we’ll be told what color underwear we can’t wear… They are being to Nit-Picky.

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jerry mcanally October 14, 2014 at 2:24 pm

I applyed at walmart tucson az el con mall for maintenance. .i worked for you in showlow az in 2006..it says i failed a background check ..i didnt in 2006. Why now ??ive done nothing ..you asked me if i had criminal history excluding traffic ..in 1989 i was involved in a hit and ruun accident in which i was forced to leave at gunpoint..its still traffic so i said no criminal history ..now you hold it against me..you dont know the story involved i never spent a day behind bars so unfairly ive been denied a job . .so please correct this issue at hand i want to work for you possibly retire ..can anyone help out on this ….im not whatever you received saying improper findings i turned down a job at a international airport doing security for this job…i passed a background for peoples lives but not to push a broom…hr stan at walmart ..is even baffled i would like to work there please contact me ..520_300_****..or 505490**** or email j****@gmail.com thank you

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ernie c metzner October 10, 2014 at 10:12 pm

Ernie metzner is a sociopath. Walmart should know this about him. He is dangerous in the sense, he accuses you of doing things he in fact does himself by deflecting attention on you. He will character assassinate you while befriending you. A sociopath enjoys drama while creating and staging things to happen to you . ERNIE DOESN’T CARE ABOUT ANYBODY AND PROBABLY DOESN’T EVEN KNOW HE’S SICK. STEER CLEAR AS I HAD NO WARNING UNTIL IT WAS TOO LATE.

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Susan young October 10, 2014 at 9:13 pm

I was in the Springhill Walmart, when I tripped over a pallet that was not barricaded off or marked in any way, and fell over hurting my back, scratching my arms, and cutting my leg. I seen two employees with shirt and ties and they did nothing about it and did not offer any kind of help so I went to the customer service desk and ask for a bandaid and they said their first aid kit was not stocked and could not help me. My back is hurting and I can barely walk yet no one would offer any help at all. so how do I handle this when I have to go to the doctor because of the employees negligence and the company leaving unmarked tripping hazards all over the floor?

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bherling October 17, 2014 at 1:32 am

Call 911

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charlene colley October 8, 2014 at 4:28 pm

my husband has worked for Wal-mart for thirty-two years. true blue employee. his hours has been cut going on three weeks now. just like the rest of the employees it is hurting the paycheck. but even with the hours being cut the store still wants to work him to death, expect the tasks being done with less time to do it with. I don’t understand the store is making the money, still got customers coming in and out all the time. so why cut hours. why hurt the employees, why put them in a bind from pay period to pay period. you got these people over a barrel as they have bills and they want to eat. if the table was turned and you big shots were hurting with your pay cuts, then you would know how it feels. my husband said long ago that Sam Walton cared about the employees when he was alive.. why not now?

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maritza October 8, 2014 at 10:59 am

hi, my contact # 1-718-647-9050 I recieved a postcard claiming that I was eligible to claim a reward valued at &100.00. I would like to know if this is true or not. I’ve tried to call your headquarters but was not able to connect with any one. They send along with the post card a claim #. If some one from your office can be kind enough to reach out to me about this little situation, i will be grateful. As a walmart costumer i want to make sure that any thing i get in the mail from places that states that they are walmart are true. Thank you for your time.

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Maddi Sams October 4, 2014 at 11:00 pm

So what exactly is this “policy” Walmart supposedly has about i.d.ing? I have read it’s actually not Walmart’s policy but your employees seem to use that as an excuse to make people shopping trip hell. I went to Walmart with my 19 year old fiance the other day to buy groceries. I am 21 years old. We shopped together for an hour and spent 120 dollars on groceries. We were loading groceries in my car when my fiance noticed he forgot a carton of cigarettes and his protein. He went back in to get those two things. When he got to the checkout the employee of course asked for his i.d. (not a big deal), then she said well i’m sorry we also need to see the i.d. of the woman you were just seen walking around with. So he called me and asked if I had my i.d. with me and he came out to the car to get it. He took it back in to the cashier, and she then began to tell him that I needed to come in so they could compare my face to my i.d. (still not a big deal) all they needed was proof of age right? So I got out of my car and began to walk back in when my fiance came back out angry, the employee told him she still couldnt sell him the protein or the cigarettes because my i.d. was expired!!! This really angered me. All they needed was proof of age and I gave it to them, there shouldnt of been any questions after that plain and simple. But thats not the end of it. We then went home and my fiance went back out there by himself to get the purchases they wouldnt sell to him before. When he got to the cashier the second time it was the same cashier as before. He asked her “are you going to sell me my items now that I took my fiance home” and she laughed at him. He let the person behind him check out so there wasn’t a scene and people would of had to wait. The cashier then went over to her manager and asked if she was allowed to sell to him and her manager told the cashier no. My fiance obviously got angry over this seems how we shop there all the time and spend tons of money there. Another manager came over and said it was ok because he was there by himself and there shouldnt of been a whole scene caused. The cashier looked at my fiance laughed in his face one again and said “I guess since your “wife” (and used her hands as quotation marks) isnt here then ill sell them to you.”
For one, I gave them proof that I was of age so there shouldnt have been any further questions.
For two, I just spent 120 dollars there plus the 80 dollars I spent on the cigarettes and protein, so there was no reason for the the rudeness of the employees.
For three, if this isnt a policy like it says online that its not, then your employees shouldnt be using it to there advantage to anger your customers!
For four, I emailed walmart and still havent got a response or explanation to this so if you would like I can take all the comments and stories my friends who have given me about their poor experiences with this so called “policy” and make a big newscast about it I can sure do that too.
Thanks for your concern!

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Cynthia Morris October 4, 2014 at 1:27 pm

I WANT TO KNOW WHAT HAPPENED TO THE VALUE OF FAMILY TO WAL-MART. ATTENDANCE IS SOMETHING THAT I UNDERSTAND IS VERY IMPORTANT, BUT WHEN YOU HAVE AN INFANT THAT HAS BEEN INJURED WHY IS IT THAT THE COMPANY FEELS THEY SHOULD PUNISH THE PARENT FOR HAVING TO LEAVE TO SEEK MEDICAL ASSISTANCE FOR THAT CHILD. WHAT HAPPENED TO DOCTOR’S NOTES AND MEDICAL EXCUSES BEING ACCEPTED?
NOT TO MENTION THE ABUSE THAT THE STORE EMPLOYEES ARE HAVING TO TAKE FROM MANAGEMENT JUST BECAUSE THEY CAN’T GET THERE STUFF TOGETHER. CUTTING HOURS ONE WEEK, BEGGING PEOPLE TO WORK THE NEXT. I HAVE WATCH TWO EMPLOYEES OF OVER 15 YEARS GIVE THEIR NOTICES AND QUIT JUST BECAUSE OF WHAT IS HAPPENING IN THIS STORE (WALMART 410). SOMETHING NEEDS TO BE DONE AND FAST BECAUSE THIS STORE IS LOSING PEOPLE LEFT AND RIGHT WITH ALL THE CHANGES THAT ARE BEING PUT INTO PLACE THAT DOESN’T MAKE A BIT OF SENSE! YEAH THE CUSTOMER IS ALWAYS RIGHT, BUT WHY DOES THAT MEAN THAT THE EMPLOYEE HAS TO TAKE ABUSE WHEN IT’S NOT THEIR FAULT THE MANAGEMENT TEAM CAN’T WORK TOGETHER AND SUPPLY THE HOURS. THIS STORE IS GOING TO HELL IN A HAT BOX AND I’M SORRY TO SAY THAT ONE OF MY FAMILY MEMBERS IS CAUGHT UP IN THE MIDDLE. AND THIS COMPLAINT BOX, LIKE SOMEONE IS REALLY GOING TO TAKE THE TIME TO READ IT OR CONTACT ME ABOUT MY COMPLAINT. THEY DON’T HAVE TIME THEY ARE TOO BUSY ABUSING THEIR EMPLOYEES!

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Tripty October 1, 2014 at 11:32 pm

I want to request walmart to open a store in Prosper TX zip code 75078 or any where near by. There are lots of neighborhoods coming in this area and many already in there from years, and it is supposed to be the next boom town of Texas. Please open one walmart super store in this area as there is no grocery store within five miles of this area. I right now live in Plano,TX but going to move to Prosper in three months, but living without a walmart in Prosper city feels scary(:

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Dan October 1, 2014 at 9:18 pm

I was fired last night after 5 yrs of work the last 2 being severely short staffed on our third shift, I was trying to make a suggestion to my supervisor and they treated me like I knew absolutely stupid, this is a fairly new manager I lost my cool and told her she wasn’t effenhymer listening she fired me o the spot. I am not saying I didn’t deserve it but the next day when I requested my personnel file including a copy of why I was terminated they told me the only person that could ask for that was unemployment. I know the law but they must think I truely am ingnorant but I know when my rights have been violated and they were

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Crystal Gallagher October 1, 2014 at 6:29 pm

I would really appreciate someone to contact me on this matter. I purchased something right off the shelf and the box was empty. The assistant store manager told me they could not sell it to me until the end of the season when all the Halloween stuff goes on sale. Now where does that make any sense at all. The manager would rather sale it at a discounted price rather than for full price. The customer service representative told me that this had already happened to 4 other people . So my question is why did they not remove the empty boxes from the shelf when the first person brought one back. Then next is why can’t they just make the customer happy when it was their wrong doing.

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Steve todd October 1, 2014 at 2:35 pm

it all started a few months before incident.i was shopping at walmart on us 31 greenwwood ind i noticed i had the same guy with his phone to his ear followed me thru the store the whole time i was there.my sons friend was working as ap we stop and was talking to him he said he was ap to.so he walked by me staring at me and looking in my cart by that time i knew who he was.i polity told him you are following the wrong person.he then looked at me and mumbled so thing with a mad look on his face.but anyway back to my problem by the way i live right next behind walmart was in there like everyday.me.my wife and my child had to go and get pop and eggs so we went in the grocery entrance went to the back of the store got the pop went over to oh by the way seen ap guy watching a guy and a women by the pop the milk .went over to get the eggs got them this guy came out of nowhere.stood right in front of messing with stuff that was displayed in the aisle that upsetted me but i had to move my cart and go around him.so we went to sporting goods to see if they had my bullets for my gun.they didn’t so we decided to go out to seasonal to look at xmas trees.my back started to hurt so i told my and son i was starting to hurt so lets go.i we proceeded out the doorway from seasonal that same guy was standing there staring at me with a mean look on his face so i said.”boo”! which is FREEDOM OF SPEECH! I LOOKED DOWN NEXT TO HIM THE AP GUY WAS LAYING ON THE FLOOR LOOKING UP.were walking to check out the two security guards ap guys run up on us.his words hey hey u u got a problem u know who i am.i answered i know who are didn’t know who he was the guy that i had to go around and who was just staring at me.started yelling at me.i told him don’t yell at me in front off everyone in the store you got something to say take me to the corner are where you take your theifs .he said there was no one around i looked around and seen 10 people i said man its after 5 o’clock pm what you mean there ain’t no one here.he then said i got the conversation on video i said lets go look at it.he said i want u out of my store i said i didn’t nothing ill leave when i pay for my stuff.then get good mad said well you’re interfering in a investacation. he said i want you out of my store are im call Indianapolis police department i said go ahead i haven’t done nothing so we headed on are way to check out he ran up on me again .said sign this paper by the way yelling he said your kicked out of walmart sams club ext ….i said you know what i want to speak to manager. there was a young girl in blue shirt said she was a manager so i started to explain my self .she said well he’s part of magament.what he says go i was like is ok really.so we get in line paid for are items walked to the car loaded are things the two ap’s was standing out front by doors.i was going to get in car next thing i know there’s like 5cop cars one in front of the car one in back of car the cop ask what was going on i told the cop.the i ap guy come running up with that piece of paper that i already refused to sign with the ap guy standing by the cop i told him he was in the causing a seen the ap guy no he wasn’t he’s got it all on video i mention lets go look at it.anyway the cop asked for my driver license and made me sign the white piece of paper.i asked the cop so im kicked out of all walmart cop replied no just don’t come back to this one.so i got home called walmart corp they said they would look it to it never heard back which i called again never hear back still nothing.we called the store never heard back but the people i talked to at walmart corp couldn’t believe he acted the way he did .but still ain’t heard nothing i called other walmart to see if i could shop there and told them what happened u know they told me come on in i was more than welcomed and i am a member of same club and have walmart and sams club credit cards.i feel like it was personal.

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amber brown October 1, 2014 at 9:33 am

the websites dont tell who is the ceo and it was hard to fnd your mailing address.

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GARY PATTERSON September 29, 2014 at 11:39 pm

TO: WALMART CORPORATE – TO WHOM THIS MAY CONCERN, MY NAME IS (GARY PATTERSON) AND I AM FROM (CANADA) CANDIAC,QUEBEC. THE REASON I’M SENDING THIS MESSAGE. MAY, AND MAY NOT HAVE ANY IMPORTANCE IN THIS CASE. BUT, I WOULD HOPE THE MATTER WAS ASKED BY YOUR LEGAL AID. IN THE MATTER OF THE ACCIDENT THAT INVOLVED ONE OF YOUR COMPANY TRUCK DRIVER’S THIS PAST SUMMER ON THE (NEW JERSEY TURNPIKE). I’M A TRUCK DRIVER MYSELF.,AND HAVE BEEN FOR THE PAST (34)-YEARS. I TRAVEL ALL ACROSS THE (U.S.& CANADA).,AND I CAN TELL YOU THAT I HAVE SEEN MANY ACCIDENT’S HAPPEN. THAT DIDN’T NEED TO HAPPEN. ONLY IF PEOPLE COULD HAVE USED SOME COMMON SENSE TO AVOID THE DANGER THEY WERE IN. THE POINT I’M GETTING AT IS. AND THIS HAS BEEN ON MY MIND SINCE KNOWING OF THIS UNFORTUNATE ACCIDENT HAPPENING. HAS BEEN.,DOES ANY KNOW IF THE VEHICLE OR VEHICLE’S AT THE REAR OF THE PACT HAD THEIR (4-WAY)FLASHERS (HAZARD’S) ON.,BEFORE THE WALMART TRUCK COLLIDED WITH THEM. I SEE THESE SLOW-DOWN’S & TRAFFIC STOPPING COMPLETLY SEVERAL TIME’S THROUGH-OUT THE YEAR.,AND (9) TIMES OUT OF (10).,THE FIRST VEHICLE’S AT THE REAR DON’T HAVE ANY WARNING LIGHT’S ON. IN ORDER TO WARN THE TRAFFIC COMING BEHIND THEM THAT SOMETHING IS NOT NORMAL IN THE TRAFFIC FLOW. SO MANY DRIVER’S OUT THERE DON’T SEEM TO REALIZE THE DANGER THEY ARE LEAVING THEM-SELVES IN.,BECAUSE OF THIS NEGLIGENCE ON THEIR PART OF SHARING THE ROAD WITH OTHER’S. THIS MAY HAVE PLAYED A VERY BIG DIFFERENCE IN THE OUT-COME OF WHAT HAPPENED THAT NIGHT. I ONLY HOPE THAT IN THE FINAL DECISION.,BEFORE BLAMING ANY-ONE THAT THIS IS CONSIDERED FULLY. BECAUSE I BELEIVE WITHOUT EVEN KNOWING YOUR DRIVER (MR.ROPER). THIS TERRIBLE ACCIDENT WASN’T ONLY BECAUSE OF HIS MIS-JUDGEMENT IN DISTANCE.,GOOD-LUCK.,GARY PATTERSON

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Khalidah John September 29, 2014 at 9:01 pm

I’ve been working for Walmart for years it was wonderful to work for the company. But since the new store manager, and her new associated manager can there they treat you like trash. I had to step down from being a department manager over shoes and jewelry. Because I got coach for everything and the didn’t teach me nothing or show me what I was doing wrong just coaching. I still love the company but just hate to come there every day. One of the managers curse at you and talk down to you. It’s funny how people that don’t do nothing there they get promoted for doing nothing. I see and this store you have to kiss butt or be on the store manager like list. When I step down for being the department manager she cut me to part time. Saying that there is no full time position available. But when another associated leave and decided to come back she put him full time. I can do almost everything in that store and plus do it correct cause I take pride in my job. I’m scared to talk to someone about this topic but the will come and do anything to fire you

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Cynthia Morris October 4, 2014 at 1:39 pm

AMEN! THIS IS HAPPENING IN ANOTHER STORE #410 IN MURRAY KY AND WHEN ALL YOU HAVE IS THIS STUPID COMMENT BOX AND NO ONE TO ANSWER OUR COMPLAINTS. NO ONE TO ANSWER THEIR PHONES AND IT SEEMS TO ME LIKE THEY DON’T CARE WHO RUNS THEIR STORE OR HOW THEIR STORES ARE RUN, BUT SOMEONE HAS GOT TO DO SOMETHING! THIS IS ABUSE TO THE EMPLOYEES AND IT HAS TO BE STOPPED IMMEDIATELY!

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crystal September 29, 2014 at 2:11 pm

Hi I have a problem that no one can direct me to anyone that can help me.. I recently applied for a position at a local Walmart I was honest on my app about any criminal convictions. I stated yes, 2007 misdemeanor shoplifting under 10$. Fine was issued and paid. I didn’t get it expunged. I thought it would be removed over time. After GIS (background company) conducted the report that charge did not show up on my record. However, I still came back NON COMPETITIVE. WHY??? So I called Walmart and personnel said that I had to dispute it call GIS. GIS said theres nothing to dispute I need to contact Walmart, because it was their final decision. Walmart again told me to call other people throughout Walmart, and they directed me to call GIS AGAIN and ask them what can I do since I don’t have the option for a dispute? They said…. Corporate Walmart makes the final decision and I would have to contact them. I was told by GIS that Walmart corporate office basically made the final decision based on a self reporting charge not by written record!! So am I being judged and not spproved for hire based on a criminal history that happened 7 yrs ago. No jail time was issued. I know it is a petty crime.. I admitted to doing it.. and I paid for it as well.. Long story even longer.. I finally got online and found the number for corporate Walmart even those reps wouldn’t direct me to anyone to help me.. the answers I would get would be … Im sorry but we cant help you but call this number… I call the number and get the same answer after being on hold for over 30 – 40 min.. so I finally called them back and asked to speak to
CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon
but of course the rep told me that they don’t have anything to do with the hiring process… then who does!!?? who makes these decisions…and why did they make a final decision based on my honesty when I could’ve lied on the app.. and no documentation to prove I have a record.. Im just so upset and confused. im a good person and a hard worker.. I really need this job.. please someone help me!!!! thank you for your time whomever is reading this

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ernie c metzner September 29, 2014 at 9:49 am

Ernie Charles metzner of your bentonville hourly division is constantly in and out of jail. What excuse does this Ernie give during work hours to be excused when clearly he is a drug and alcohol abuser who gets paid to be in jail by walmart home office. Do the Waltons know about this guy.

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jose gomez September 28, 2014 at 7:22 pm

I am a walmart associate and they have co managers who are very rude and that talk down on you like you are garbage and the store manager is ten times worse you go and tell him something about the managment team and he brushes you off by saying yeah ok ill talk to them i mean like seriously if you cant be professional at your work place dont be a manager the store is a huge mess and everything is out of control

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Kathy Drapers September 26, 2014 at 12:29 pm

My name is kathy draper I live in ogden utah aboht a year ago my mother passed away my brother that works at walmart in clinton utah went in her house and stole everything out of jt including all my stuff I have called to get my stuff back william hunt has put on a front of being a nice person he has gotten to women pregnant he use to work af d d o a government facility before they shut down willjam stole melianous items my mother and dad covered up for him letting him get away with it, he stole from my parents, government, makes me wonder what is he stealing from walmart william b hunt needs to be stopped he likes to play the victim please he needs to be let go he is a lair, thief to get what he want, he is a very greedy man sooner or later he will steal from walmart

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Jay Jay September 26, 2014 at 10:36 am

It seems to me that walmart employees are over worked and under paid. Walmart needs to step up their training and learn from Publix. Even the dollar store has better customer service skills then Walmart.

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Diane Valdez September 24, 2014 at 7:22 pm

The Personal Department was Rude and unprofessional. They employee would not give me her name and slammed the phone in my ear. I had several calls at my house with no messages. So I called back inquiring about the calls. I myself work in Human Resources and Payroll and have never called someone and not leave a message for a job application or treated anyone on the phone with such rudeness. I want to speak with a manager or the president of the location in Bayonne, NJ I also notice they only hire black employee amd it seems racist if you ask me. I called at 7pm today and she was very rude and nasty. How is she in Human Resources is beyond me. Horrible managers and stuff.

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Kevin McConville September 24, 2014 at 1:23 pm

I purchased a 39 inch Sanyo Flat Screen TV in October of 2013. I also purchased a 2 year extended warrenty for the TV. In September of 2014 my TV began developing volume control issues where the volume would go out completely. I contacted the warrenty company, Asurion to begin the repair process. Asurion sent me a larg shipping box with packing material, TV Shiping Instructions, and a return UPS label. I packaged the TV as instructed and shipped it back to the service center, called Service Center Warenty Logistics. I was soon contacted by Asurion. They explained to me that they were shipping the TV back to me unrepaired because the service center found the tv had a cracked scren. When I complained that did not have a cracked screen when I shipped it to them they told me that unless the box was physically damaged they would not file a claim with UPS. They told me that I could file a claim with UPS if I wanted to. Asurion and Service Center Warrenty Logistics is insinuating that I am a liar, and that are not going to honor the service agreement because the tv is damage beyond the scope of theier contract. I called WalMart Corprate and they called Asurion and then put me on with Asurion and left the call! I am so frustrated with the whole process. I now am sruck with a tv that is damaged more then when I activated the warranty and Walmart doesn’t care, Asurion doesn’t care, and Service Center Warranty Logistics sure doesn’t care. So much for customer loyalty by Walmart. I will never shop at Walmart again!!!

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Shannon williams September 23, 2014 at 10:44 pm

I have been trying for weeks now to find an Iphone or Samsung Galaxy 4. I have looked in 5 stores in my surrounding area. Every person I have talked to has no idea when they will get either. Even the Iphone 4s is out of stock. This is not a new phone so that seems crazy to me. I have been trying to put one on lay a way, but still no phone even when it started. Customers find this utterly ridiculous. How can a billion dollar company have NO IDEA WHEN YOU WILL GET SOMETHING IN YOUR STORES? TAKE THE DANG SIGNS DOWN FOR THE PHONES IF YOUR EMPLOYEES ARE CLUELESS.

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William Dement September 23, 2014 at 5:59 pm

I am the husband of one of your employees, in California, Md. . My wife has come home many times crying from things going on in this store. She has complained to her supervisors and managers to no end. Today she came home crying again after having an accident because of one of the hazards she had previously complained about. She tried to get ahold of someone on the walkie, with no answer. She found someone else with a walkie and they tried, no answer! At some point the store manager came across the two of them talking to each other, and miss-understood the conversation . When she tried to explain the situation he told her to shut up and stop talking, THIS CAN NOT HAPPEN, in any business. This man has yelled at, talked down to, and belittled many people in the store. He has had complaints on him before. Some, including my wife, are afraid to go any higher with their complaint for fear of reprisal . My wife is Tammy Dement in TLE. Employees should have someone to go to, in your corporation, with problems such as these. They should love going to work, not hate it because because of situations like these practically every week. My wife has been yelled at, belittled, talked down to, and grabbed by the wrist, all of which , complaints have been made with no answer. She is loved by many, but apparently she is not one of the favored few in that store. I love her and hate seeing her like this. She does not know I am sending this comment, so any reprisal should now be on me, and management can take it up with me! , NO FEAR HERE! If you have questions for her, about anything in this email, you know where to find her, 45485 Miramar Way, California Md. 20619, I don’t know what the store number is, but she works in Tire Lube Express. Thanks for your time. I hope something comes of this!!! Will try to complain higher if possible, if need be!

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Pamela & Jeremy Johnson September 23, 2014 at 12:26 pm

I have contacted Walmart several times and no one has answered to us at all. Walmart has lost a customer in us…we have options of where we shop, Walmart isn’t the only store near us…we now shop at HEB because no one at Walmart seems to care about their customers, it’s all about making money for them!!! Very upset with Walmart and won’t be going back there EVER!!!

I tried to return a 30inch un opened grill to my local Wal-Mart at 6101 Saratoga Blvd, Corpus Christi, TX 78412. But was greeted with unfriendly and rude customer service reperesenitives, and was not allowed to return it because I didn’t have my sales receipt. We had bought the grill 2 months at a different location and during that time we had re located and lost our receipt. The CSR told us because the item was over 50$ they could not return the item without a receipt. The CSR then went on to say the only way we could get store credit( which is all we wanted anyways) is if we knew exactly what day, what time, and what register we bought the grill at. That is ridiculous! Seems this is Wal-Mart’s way out of not having to pay the customer. I then asked to speak to a manager. The CSR’s seemed hesitant to call them and then went on to say that the manager is just going to say exactly what they had just told me.
Finally after waiting awhile, one of the CSR’s tell us that the manager called and said that they couldn’t do anything without a receipt or date, time, register number. That was not what we were asking for , we had asked to PHYSICALY speak to the manger. Seems like the CSR’s were trying to just brush us off. This is a horrible example of customer service. It was definitely not about the customer at this particular Wal-Mart. After speaking to the manager who wasn’t nearly as rude as her CSR’s, she did end up telling us the same thing.
What I don’t understand is that Wal-Mart’s no receipt return policy states nothing at all that I was told by the Wal-Mart employees today. And was also told that it is up to the store in which policies that want to impose. Well if you have such policies in place such as” no returns what so ever over 50$ without receipt, exact date and time or register number”, you need to post some kind of signage stating such policy. Which there is not. This is deceptive business practice. Or maybe all Wal-Mart’s need to follow the same return policy stated on their website and on signs in the stores behind the return counter.
This is what’s stated on Wal-Mart’s website. According to this I should of been able to return the un opened grill I will never use.

http://help.walmart.com/app/answers/detail/a_id/190/~/walmart-returns-center#no_receipt

7. What’s Wal-Mart’s No Receipt Returns Policy?
For all Walmart.com orders, you can print an Easy Returns Receipt here. You can take your Easy Returns Receipt to the store with you when you return your item, or you can return your Walmart.com purchase by mail.
If you can’t print your Easy Returns Receipt, you can return your purchase to a Wal-Mart store. Wal-Mart’s No Receipt policy applies to items returned in a store only. When you return an item without a receipt, you have the option of receiving a cash refund (for purchases under $25), a Gift Card for the amount of the purchase (for purchases over $25) or making an even exchange for the product. We also follow any manufacturer’s warranties.
You can make up to three No Receipt returns within a 45 day period. All purchases must still be within the 90 day return policy. See here for exceptions to the 90 day return policy.

Again all that we wanted was store credit. But instead we were pretty much treated like suspected criminals. Because this unstated policy that all Wal-Mart’s supposedly have is to help combat petty theft. That’s what we were told any way. We will definitely not be shopping from Wal-Mart until this situation is corrected. I did everything correct according to the store policy that is written in black and white. But I guess the un written policy that they impose is what stands. Thanks Wal-Mart for your great customer service and treating us like we stole 103LB grill and are trying to return and make some money off it.

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AL ELLIS September 23, 2014 at 1:12 am

I’m quite sure Walmart does not want their customers to be treated rudely, however, that’s what happened to me today at your Customer Service desk in Walmart, at the 2nd St. Store, Reno, NV. Not only was I treated rudely I was literally sneered at by one of your Customer Service clerks. There was no reason for it, it just seemed that all the clerks at the customer service desk were having a hard day for some reason but I do not feel it should be taken out on your customers as it was on me. The clerk’s name that sneered at me was “Twanee” or “Thawee”, she not only sneered at me but answered my question rudely and I do not care to spend my money someplace where I am treated like that. Perhaps more inservice training is necessary for them.

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