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Waffle House Corporate Office

Waffle House Corporate Office Address

Waffle House Inc.
5986 Financial Dr
Norcross, GA 30071

Contact Waffle House

Phone Number: (770) 729-5700
Fax Number: (770) 729-5999
Website: http://www.wafflehouse.com
Email: Email Waffle House

Executives

CEO: Walt Ehmer
CFO: Bob Moore
COO: Dave Rickell

Waffle House History

Waffle House was founded in 1955 by Joe Rogers, Sr., and Tom Forkner.  The first restaurant was located in Avondale Estates, Georgia.

In 1957, a second restaurant is opened.

During the 1960s, the company opens 44 more restaurants and begins to franchise.

By the end of the 1970s, there are over 400 locations.

The 1000th location is opened in 1997.

By 2005, there are 1460 locations in 25 states.

In 2006, the company finally begins to accept credit cards after being cash only.

In 2008, the Waffle House Museum opens at the site of the first restaurant.

In 2012, CEO Joe Rogers, Jr, is accused of an inappropriate sexual relationship with his housekeeper.  He is replaced as CEO by Walt Ehmer.

Today, Waffle House operates over 1700 restaurants in 25 US states.

 

{ 76 comments… read them below or add one }

Ashley Caulder December 6, 2014 at 11:16 pm

My family and I visited the Waffle House on Jackson Blvd. in Dunn/Erwin NC. Our waitress was terrible. When we went in the tables were dirty, there were customers that hadn’t been waited on. There were no menus on the tables. My mom reached onto the counter to get a menu and the waitress had her cell phone laying there and it fell on the floor. The phone popped apart. The waitress then approached our table and told my mother that she shouldn’t have done that and that she better hope her phone works. Well the waitress picked up her phone and put it back together and turned the phone on. She told us the phone was fine. She proceeded to take our order and bring the food to our table. My mother apologized to the waitress. We were almost done with our meal and she approached our table and said the screen of her phone was cracked and that she paid $100 for the phone. She told my mom she could pay atleast half of the phone. My mother is on a fixed income and gave the girl her last $50 because she felt bad about the situation. We do not know if the screen was already cracked before this incident. Before we left, I overheard our waitress telling the other employees and customers about what happened. She was laughing and thought the whole situation was funny. I have no intentions on going back to this location. The waitress went as far as telling my mother she shouldn’t have reached for a menu. In my opinion, the menus should have been on the table because I have visited several other Waffle House locations and their menus have been placed on the table behind the napkins. Also, I know the employees shouldn’t leave their phones laying on a counter. I do not know your rules on cell phone usage while on the job.

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Maxine December 6, 2014 at 1:03 pm

Racetrack rd Ft Walton Beach Fl waited 10 mins just to place my order watched other folks come in get seated and get their food before my order was ever taken. Crappy service today!!!! Dec 6, 2014

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Emma Singer November 23, 2014 at 1:10 pm

I went to the waffle house on sooner road in del city, Ok and a waitress told us to hold on a second and all she was doing was talking to the people she worked with. I find that very rude. If she didn’t want to serve us she could have said somebody else take them. When I called to talk to a manager apparently he was too busy to Care what the customer had to say. I’m done going to waffle house period. I usually go every time I’m off but not anymore

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Leshawn November 19, 2014 at 11:20 pm

Well I had the worst damn experience of my life at waffle house in pascagoula ms
On denny ave. By cvs . The manager that was in training I think her name was Pam but she was so evil to this one employee, I mean talking to her like she was just nobody! There’s Noway I’m going to have someone working in my company that has no kind of respect for the employees. Then this whole favouritism with the other manager Chris its like they don’t like this poor girl working there at all. As many times I’ve been in here she’s always given me the best of service and was very professional about. This has to stop!! If were going to have NEW MANAGERS at least hire someone that has common sense to treat their employees with respect and not treat them like trash. That ridiculous if this don’t change I done with waffle house period. And another thing the COOK THOUGH?? terrible bad presentation.. Omg I can’t gone . at the end of the day . My honest opinion I think Pam is not ready for a store with that attitude! And the Chris doesn’t deserve the division manager spot and but I honestly think Kenny does hes very sweet understanding at times. This store really needs a visit from you guys seriously! Please help them!! Review camera everything… My server Mimi was awesome but that pam did too much poor girl !!! Thanks for hearing me out please!!! Help them

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Finch October 27, 2014 at 6:12 pm

We ate at the Waffle House Clark rd. And I 75 Sarasota fl dirty. No one there so we should have gotten a clue. Server sneezing by our table with no protection to cover her sneeze. No AC working dirty windows a plastic stand at the front door ( wet floor) but floor was not wet . The pecan waffles were not crisp and mushy. And no taste then to top it off the gal spraying dirty dishes sprayed us table food and all so we left the place wet and hungry we paid for half of the meal a real dump close it up or clean it up get someone that cares the shef made good bacon and seemed to be the best one there. The windows were so dirty never again

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T. McCann September 29, 2014 at 5:33 pm

Visited a Waffle House at exit 106 off RT 95 in North Carolina, what a dump, no greeting from the 2 male employees, the server started to put silver wear down on top of the trash from a previous customer and I said the tables filthy, got a dirty look and he walked away, saw a Arbys next door so we walked out, never felt so un welcome at a WH before, then I went to there web site to let them know and after 10 mutes of frustration trying to fill it out a form I gave up, it is now obvious that corporate WH does not care. Kind of frustrated since we don’t have WH in NJ and when we go South we used to love them but now since they don’t care I will go elsewhere, can you say Dennys and ihop? This occurred at 9Pm on Sept 28th

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gia September 23, 2014 at 10:01 am

When I read further on I see that a lot of waffle houses seem to have issues with the employees is it the type of employees they hire or is it that they just don’t pay them enough to clean and treat guests with any respect? Waffle house may need to evaluate there policies or something needs to give!

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jim October 26, 2014 at 7:41 pm

The average customer is some drunk that barely made there from last call. I’d rather be a Wat-Mart greeter.

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gia September 23, 2014 at 9:29 am

Some friends and I visited the store in Huntsville Alabama and we were skipped over while sitting at a dirty table and and two employees argued with us treated us rudely and never served our table! I have reported them but I feel that these two should be terminated they give waffel house a BAD look!

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Joe Covington September 23, 2014 at 1:55 am

Well I can’t express my true feeling’s over this artical about asking a DPS Officer to leave one of your Waffle House restaurant in Grapevine, Texas. This is going to give your company bad press and this is not going to sit well with the people that eat at your restaurants or the police officers that eat there as well. See most criminals wouldn’t even dare to commit a crime or to enter a restaurant with an armed police office inside the establishment. See most folks see the police in a positive way and this is a factor that causes the public to stop at your establishments. But I guess your dumb fool of a manager saw it differently. If you are a smart company you will reach out and correct this dumb foolish mistake and do it quickly.

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darrell spann September 20, 2014 at 12:35 pm

I’ve applied at your location on several occasions but im having some problems with application being fully processed. could you please contact me soon as you get a chance to resolve this matter. my ss#xxxxxxxx/ dob 12/05/19xx

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candy potter September 18, 2014 at 12:13 pm

I worked for waffle house store #247 for over12yrs last yr I had to be off due to huge kidney stone they had to cut it out thru my back and cut my kidney so I was off over 6 months had never missed a day prior to this . Well shortly after that I was diagnosed wth stage 3 melanoma cancer. Had surgery now I take a med called intronA I have never just sat around so I asked if I could be door Corp. on weekends I got a straight out NO .. From the human relations girl no less, because she’s owner’s daughter she really doesn’t do anything except cause problems . I really am hurt at this because I worked my butt off for them ..she’s there 30 min. 2-3 days a week I dnt feel like I’ve been treated fairly . Thank you for your time

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Jim Collins September 14, 2014 at 7:10 pm

This AM I went to the Roseberg, Texas Waffle House and should have left after the first 10 minutes. I have been in many of your restaurants with a good to average experience. Today was terrible. The restruarant was filthy… my table was not clean when we were seated, syrup was on top of the napkin holder and table top. We had to ask the waiter to clean both. Floor was so dirty needing to be swept and mopped.
Food was good but service was less than average! For sake of future guests the complete restruarant needs a major cleaning and service needs to be reviewed.

Thanks

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Nita September 11, 2014 at 12:26 pm

I was just notified that a Texas Trooper was asked to leave your Grapevine Tx location in uniform because he had his gun on his body. It might be offensive? Guns not allowed? He’s a peace officer in the STATE of Texas! Your restaurant went TOO far! We stop at your locations when we travel Nd have for many years, as does our family! If this is the stance you take we will take ALL of our business elsewhere and tell everyone we know to do so as well. This item is going viral!

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Joe Covington September 23, 2014 at 2:02 am

Nita,

Thanks for your comment ! I’m with you 100 % !

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william white September 11, 2014 at 7:53 am

14991 Old Hickory Boulevard Nashville, TN 37211…,One of the worst WH in the Nashvile area. Why? I tip well for good service. This store has one or more persons that feel tips are a REQUIREMENT to eat there and provide zero in service…no second cup of coffee, cook delivers the food, server out in the lot smoking, keeps change from a bill regardless of the value, assumes everyone is there for their benefit. The waitress Cheryl leans over int customers space, smells of tobacco, gives poor service, expects as much tip as she can con a customer out of, has a sob story of gross dimentions to get more money for her “BS” story……I drive out of my way to avoid this WH and recommend that others stay away from from this total den of idiots!

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Antoinette Cusic September 2, 2014 at 9:58 pm

I am from Killeen Texas I like to know is some day if there will be a waffle house here in Killeen or Harker Heights Tx the closest waffle house is in Austin Tx. When I travel to other place I always look for waffle house for breakfast for my pecan waffle all the food is great. I believe Fort Hood & Killeen & Harker Heights be a great place to have one beside having IHOP & Denny’s. Just give it some thought……

Thanks You……
Antoinette Cusic

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mike August 31, 2014 at 8:06 pm

Music is so loud in this store you cannot communicate with the employees to order. 7th pm store number 1723 no manager no supervisor.

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keri crawford August 17, 2014 at 11:18 pm

I worked at waffle house for 3 weeks and they held 66 dollars out my check sayin thats what i made in tips and the last check i just got said 122 dollars for tips that is crazy what do i need to do about it

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