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Tractor Supply Corporate Office

Tractor Supply Corporate Office Address

Tractor Supply Company
200 Powell Place
Brentwood, TN 37027

Contact Tractor Supply

Phone Number: (615) 440-4000
Fax Number: (615) 484-4854
Website: http://www.tractorsupply.com
Email: Email Tractor Supply

Executives

CEO: James F. Wright
CFO: Anthony F. Crudele
COO: Gregory A. Sandfort

Tractor Supply History

Tractor Supply Company ,or TSC for short, began in 1938 as a mail order tractor parts business founded by Charles E. Schmidt, Sr.  In 1939, the first retail store opened in Minot, North Dakota.

In 1958, the company went public and growth accelerated.

In 1966, the company opens a stores in Ontario, Canada.

In 1969, the company is purchased by National Industries.  Then they are acquired by Fuqua Industries in 1978.

In 1982, a leveraged buyout (LBO) is led by upper management of the company.

In 1987, all Canadian stores are sold to Murray Cummins.

Today, TSC has over 1000 stores in 38 US states.  The Tractor Supply corporate office is located in Brentwood, Tennessee.

{ 76 comments… read them below or add one }

Robert G Walker Sr October 21, 2014 at 11:49 pm

I ran into the store to make a fast purchase tonight, there was a strong smell of propane in the air. My son ,and an another young man began to tell me that early that evening another employee let their 500g tank leak completely empty. The person in charge even got in on the story.
At this time the store is fill and the parking lot smell like a refinery.
My question to her / statement concern following the proper safety .

I E: call the fire department, what did she do? She call another manager, and said it should be fine.. There’re no way thank tank could cause a fire. Then she had the nerve to tell my son, that I need to act like a customer. I was , a concern customer for the safety of the shoppers and the employees . So I call, and she look him( my son) In the eye and said well we are now going to have a bill. A bill vs possibly of death. You be the judge.
Little Rock Arkansas OCT 21,2014

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former employee October 15, 2014 at 11:39 am

One suggestion for corporate. “Undercover Boss”! You obviously have No Clue as to what goes on at the store level! Managers have NO support, team members are poorly trained, overworked and underpaid. The “non exhaustive list of tasks” is completely overwhelming and impossible to complete in your time frame and to your expectations. You have completely forgotten the roots of this company, the customers and the hard working people who go home exhausted and poor so that your pockets can continue to be lined. WAKE UP!! Just because it works in Tennessee doesn’t mean it works in the rest of the country. Foot traffic varies from store to store. Two team members might be enough to operate some stores but are definitely not enough to operate others. Give management the payroll to run the stores efficiently instead of constantly setting them up for failure. There are MANY reasons to explain the high rate of turnover. Again, WAKE UP. Pay attention to what your employees have to say.

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Donald October 8, 2014 at 3:18 pm

Orange Texas location:Stopped by today to shop around kill some time
The store is not very clean,men’s restroom was unclean
No soap to wash my hands,was very disappointed in this store.
Was wondering if you corp.people ever inspect these stores.
Found one of the ladies to be rude,I don’t plan on going back,pricing to high anyway…

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Nancy September 25, 2014 at 11:55 am

Have a PowerPlus Plan for Bad Boy Mower (purchased 4/18/2013). Was told by TSC sales person the PowerPlus plan covers wear/tear from every day use (TSC web site states the same) and general maintenance. However, upon having mower serviced, have now been told by the repair shop that the advertised ‘every day use wear/tear’ are NOT covered by the plan. A check of the ‘What is not covered’ section of the PowerPlus Plan evidences that preventative maintenance and ‘wear and tear from everyday use’ is NOT covered – despite what the website (there is no qualify asterisk to check the plan terms for exceptions; even if it did – it would fully negate the asserted coverage scope) and your sales persons tell consumers.

Bluntly put – your website and your salespersons are providing false and misleading information which induces people to purchase the PowerPlus Plan to cover items that are NOT covered. We are now going to have to pay maintenance expenses that we were told would be covered. I am more than certain that I am not the only consumer who had this issue and it has left my husband and I extremely disappointed with Tractor Supply and will affect future purchasing with your company.

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Tim Wolski September 24, 2014 at 5:01 am

yes I was wondering why the store brand synthetic oil is only available in quart sizes. Can it be made available to purchase one gallon or two gallons or 5 gallon buckets as well. Every other oil you sell is available in larger sizes besides quarts.

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Jo Meyers September 16, 2014 at 5:47 pm

In July I put two tons of Somerset wood pellets in layaway at the Richmond Indiana location. Today I received a call that my pellets were in, which I thought was strange because they were already in when I put them in layaway in July. I was told there was a price reduction between then and now and they would make an adjustment when I came in. I called back yo make sure the pellets that I would be picking up later that day were indeed Somerset pellets.I was told they were not, they were Ligenetics brand. I told them that is not what I put in layaway and I wanted Somerset. I was told that brand was out because other people already picked them up. I too would have picked mine up if someone would have called and told me I needed to pick up my Somerset pellets. Now I am stuck with $437.63 dollars worth of inferior pellets. I purchased a product to be put in layaway and did not get what I ppurchased. The manager told me there was nothing he could do. My two tons of pellets should have been marked sold and my name put on them. Frustrated beyond belief.

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Jo Meyers September 19, 2014 at 12:00 pm

Do you corporate people read these comments? Do you even care how your stores are being run? Obviously not, with no response in three days. Still frustrated.

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Jo Meyers September 29, 2014 at 7:09 pm

September 29th, still no reply. Guess I shouldn’t be surprised.

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Allen T September 5, 2014 at 10:15 pm

I had a serious problem with the Plattsburgh NY store. I bought a welding torch kit a while back that included the tanks that were supposed to be part of a EASY EXCHANGE program for refilling. Then for some reason they stopped exchanging the tanks, and they told me the local welding supply store would exchange the tanks, but when I took the tanks there, the tanks that I was given as part of tractor supply’s exchange program were not legally inspected and were no good. The local welding supply store could not exchange them. So back to tractor supply we go only to be told there was nothing they could do even though they had a set of torches on the floor for sale with good tanks, they could not replace the bad tanks that they gave me and that I would have to call the company myself or they would buy back the junk tanks that they gave me for $31.00. After calling the local welding store they said buying the tanks there would cost $240.00 a far cry from $31.00 for sure. So off to make some phone calls, instead of working on what I had to work on in the beginning, only to be told that they could not make the store do the right thing either and replace the tanks with the ones on the floor. Finally I was told that they could contact the district manager and have him call me which he did and it was finally resolved and I had the tanks replaced with the ones on the floor. Thanks Adam the district manager and Lisa S that finally did the exchange but no thanks to Plattsburgh store # 193 for a lot of wasted time on some thing that was clearly your fault for giving unsafe, uninspected tanks which is probably why you don’t exchange tanks now!

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James J. McGrath September 4, 2014 at 10:24 am

CEO: James F. Wright
CFO: Anthony F. Crudele
COO: Gregory A. Sandfort
I like to tell you about how tractor supply in Monticello, Fl. 32344 is being run>>
I’m not alone in this complaint, I’ve talked to friends and customers at tractor’s store. Every time you go to this store after checking the store’s web site to find out if the item your looking for is in, which the web site say’s yes and get to the store to find out it’s not there. You talk to the manager and they tell you, I’m sorry but I’ll get that item in a day or two. You go back in a week and still nothing. So you ask again and this time they give you a date, surprise it’s still not there. You certainly have some great manger’s at this store. This is the one store that continually repeats The truck didn’t bring deliver it but will have it next time. I’ve never seen a Tractor supply store run like this… Thank you for your time and consideration !!!! James J. McGrath

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Jacob Bullington August 31, 2014 at 1:54 pm

I went to Tractor Supply Co 3 weeks ago to purchase the pedal car for my son’s birthday Aug 21 there had two in Stock, one is return the other one had been there since the store opened two and a half or 3 years ago it has a flat tire and has been sitting outside the entire time, the returned car had four bald tires it looks like it has been road for at least a hundred miles all on pavement. It is also as old as the store is. I have tried to resolve this at the store with no luck, they do not want to come down on the price for the used one at 150 and they still wanted 200 for the one with a flat tire that was supposedly brand new but has been sitting outside for a number of years . I have spoken with both managers at the store and the 800 number customer satisfaction line neither have offered any solution. I don’t understand how they can charge so much for a used product and so much for a product is not new in the box. Please get in touch with me. Perhaps we can resolve something before Christmas I’m sure my son would love to have this pedal car. I

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Christy August 30, 2014 at 11:19 pm

I visited our local Tractor Supply in Bluefield WV store # 166 today and while the service was great, this store has some major issues! I feel like I need a tetnous shot after walking into the bathroom! It was ridiculous! Black footprints all over the white walls, dirt and paper everywhere,the paper product holders are broken,no soap, the locks where broken on the doors and the list goes on and on. Not to mention the huge fans that they use because the A/C is broken. I almost had a heat stroke just walking around in there! I feel sorry for the employees who have to work all day in these conditions. Let’s just hope this winter that the heat works. I hope that you can do something to improve these conditions. I’m sure if you haven’t had more complaints about this store already you will soon.

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andy smith August 27, 2014 at 11:12 am

what does your credit score need to be to get credit i need a zeroturn mower please respond back asap thank you

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dennis benjamin August 19, 2014 at 11:04 am

I recently made a purchase at the T.S. store in Arlington Tn. I’m very happy with what I purchased but was more impressed with the outstanding customer service I received there. It was shocking!!! Very pleasant . Employees were very helpful, friendly and very professional. I couldn’t believe it. Renea and Adam were their names and are the best. T.S. you better hold onto those two employees. That quality of employee today is hard to find
and keep. Thanks again. Dennis

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james liner July 24, 2014 at 11:31 pm

New store opened today. Many empty bins. The first sign in the store had no product!
Later in the day no employee was evident except the cashier.

Grand openings warrant EXTRA personnel but the district manager “missed the memo”

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gary July 23, 2014 at 3:44 pm

I am a disabled vet. almost every outlet home depot, lowes , ecte gives me a 10 % discount except T S, I drive past T S to go to other stores . I am very tired of T S

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Farmer July 22, 2014 at 5:05 pm

I have been a regular customer of TSC stores at Red Bluff and Chico, California spending thousands of dollars every year to supply the needs of my chicken and cattle farm. I also buy building materials and various farm products. On july 12, 2014 I bought 30 bags of chicken feed and cattle feed at the Chico store, ca. When I got home I was surprised that they loaded the wrong chicken feed (scratch grains) instead of the purina layers feed that is in my receipt. This is the second time it happened, the first time I let it go. Although I was reimbursed for the difference in price, my chickens have been eating scratch grains for almost two weeks now. I could not return the bags of chicken feeds cause I leave about 50 miles away and a farmer’s time is very important. I strongly think that this was done intentionally with bias undertone on the employees behavior. I hope that these employees know that we are the customers and as such, we are keeping the tsc company afloat and also keeping the employees jobs secured.

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Joel July 22, 2014 at 1:09 pm

Tractor Supply is a very unprofessional business. Home Office will not help you and the supervisors are a joke. The store locations are understaffed and managers are extremely unprofessional as well. I have now stopped spending money in Tractor Supply and spent a good amount in the past…but it seems they have no respect for their customers!

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marianne koppert July 15, 2014 at 4:48 pm

When leaving my Southampton store we found 51dollars on the ground. In good faith we turned it in to the cashier to see if someone claims it. We could have put it in our pockets and left. When I called a week later to see if someone claimed it if not we thought it would be ours because we found it. I called today and was told if nobody claims it we don’t get it it goes to charity. 51dollars is not going to make us rich but we could have been given a THANK YOU FOR BEING HONEST OR MAYBE A SMALL GIFT CARD FOR TURNING IT IN. THEY SAID IN 30 days it would be turned over to charity. HOW DO I KNOW THAT HAPPENS. this is a New Jersey store. I used to think honesty was the best policy!!!!!

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Jim, Crestview, Florida July 6, 2014 at 11:21 pm

While shopping in your Crestview, Fl store on Saturday, July 5, 2014, my wedding band slipped off my finger. I didn’t realise it till I got home. I called Tractor Supply and spoke with the Manager Jerry. I told her where I had been in the store and where I had parked in front of the store. She said she would look for the ring. After about 15 minutes she called me back, and said she had indeed found my wedding band. You can’t imagine how happy that made me. I just appreciate that she took the time to look for my ring on a very busy Saturday. We need more people like Jerry. Thank You Jerry!!!!!

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Pissed June 30, 2014 at 11:31 am

I have been a long time customer of tractor supply all over Texas, The worst experience was with the Buda Texas location. I went to get propane and the young lady at the front was very nice she called over the intercom for a propane fill and told me to go to the gate. I waited bout 10 min and walked back to the front and asked if anyone was coming to fill my tank, she apologized and called it out again. I walked back over to the gate waited 10 more minutes. I walked back to the front at that time I saw the young lady and a man and she told him I had been waiting for 20 minutes and she had called it out 3 different times for a propane fill. He looked at me and back at her and said im going to the bank and he walked to his truck and left. I asked his names and she wrote it down for me. its CREN. He is rude, snotty,disrespectful and no kind of a manager.

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Denis June 28, 2014 at 12:25 pm

Year for need to teach your managers some respect for the customers
I have been shopping at the Palatka tractor supply store for years
I bought a cadet zero turn mower for $3000 from you folks
I have been buying blades for $80 a set for the last three years
I just now am trying to replace the plastic wheels on the deck
You had six of them in stock one of them rang up for $7.99
The others rang up for $15.99
The sticker whether were in the bin
that was $7.99
Your store manager actually argued with me her name is Kim KE am in front of all the customers telling me that she would not sell it to me for 799 because it came up on the register 1599
I told her to use some common sense
She was offended by that and told me that I needed to mind my own business and either by the wheel or leave and she called two people from the back room young man to basically forced me to leave your store
I bought the one wheel for 799 and one of the gentleman came outside and said I understand you’re right but she’s the boss
I’ve left and I won’t be back I need an apology and perhaps I may go see a lawyer
I’m 66 years old and I have never in my life been embarrassed like that I’m a veteran I am just I just totally do not know how someone could stand there and be that belligerent and that stupid and you guys have her as a store manager

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Angry Mainer June 16, 2014 at 2:43 pm

I have been a long time customer of the Tractor Supply Store in Augusta, Maine.
Upon shopping their this weekend, both registers were having problems. This has been an ongoing issue for nearly a year now, but this time the wait was well over 15 minutes. Both cashiers paged the manager, who gave them quick instructions and left. The cashiers tried to remedy the situation with both registers, and still both did not work properly….Suggestion to Corporate………if you want business to continue………Train Managers……….Train staff…………update or fix your cash registers….. There ARE other farm and feed supply stores, and I am under no obligation to continue shopping there…..If more people have that same mindset, you may find Tractor Supply losing many customers……..and closing its doors….

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