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Tervis Corporate Office

Tervis Corporate Office Address

Tervis Tumbler Company
201 Triple Diamond Blvd
North Venice, FL 34275

Contact Tervis

Phone Number: (941) 441-1049
Fax Number: (888) 876-6887
Website: http://www.tervis.com
Email: Email Tervis

Executives

CEO: Patrick Redmond
CFO: Jack Shute
COO: Wayne Varnadore

Tervis History

Tervis was founded in 1946 when Frank Cotter and G. Howlett Davis created the world’s first insulated tumbler.  The Detroit engineers used air as the insulator between two walls.  The company name is a result of combining the founders last names: CotTER and DaVIS.

In the 1950s, the Davis family purchased the rights to the products.

In 1967, the Tervis Tumbler Company was incorporated and manufacturing was moved to Venice, Florida where the company headquarters resides today.

The company was then purchased by the Donelly family, who still own the private company today.

Today, all Tervis products are made in the USA by their 700 employees in Florida.

{ 8 comments… read them below or add one }

Barbara Tewksbury October 13, 2014 at 3:00 pm

Tervis tumbler has chaged their return policy and it has upset customers. We have on occasion exchanged a few tumblers as they have really cloudy.that we can’t see through them. They have a lifetime Guarantee. We can no longer bring them to the Venice store to exchange them.They refused to exchange our cups.We now have to mail them, at our expense, and you decide whether you want to replace them or not. We have been buying tervis products for years and sent many other friends and family and spent many hundred dollars of dollars on your merchandise and now we will never buy one more tervis product from you again. We are going to complain to the BBB about your guarantee. All you do is recycle your plastic and make new products. Why did you have to change your policy? You will be losing a lot of very unhappy customers. Hope to be hearing from your customer service department.

Reply

Karen Rogers August 24, 2014 at 12:42 pm

Hi! I created and ordered a personalized cup from a design I created myself for my son who together we are starting an audio business. We were denied and I contacted Tervis via live chat and explained and she approved my order. This is for a Birthday present and I have been waiting only to find an email I overlooked saying we were denied after the person I spoke to autorized the design? My order number was 7112541 and the response came with a new order number of 1486402. This is a present needed by 31 August. Can you help me get this ordered? I only noticed it was cancelled because payment was held in my account and now it has been released the amount was $45 and its for only one water bottle. Last year I ordered a dozen cups for my husbands work using thier logo and no one said a word. It was for an Urgent Care company. This is one cup for a company and design that is my own . I do not understand.
Karen Rogers

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Boots Mayes August 21, 2014 at 3:27 pm

I have been buying Tervis Tumblers for 34 years. At present there are 36 16 oz tumblers, 5 large tumblers and 3 water bottles and 6 Mugs in this house, not counting the 4 -16 oz glasses with cracks around the top and a mug with the Lady Vols patch slid down inside.

I know about the guarantee and have used it once or twice in the past. However, I had an additional question before returning these for replacement. I called and there were 5 people before me after holding for over 10 minutes so I left a message asking the following: Since you no longer have the glasses we are sending back, can we pick others for replacements so that we will actually like what we have and if we prefer a wrap glass instead of a patch, can we send a check for the $4.00 for each lid? I was to receive a response within 24 hours but it was more than 24 hrs. when the call was returned and they did not answer the questions at all. They left a message that just told me how to go to the return area of the site and what I would find. A very long message of everything I already knew and I told them I had already been there but need answers to 2 question before I filled out the form and made the return. THIS IS VERY POOR CUSTOMER SERVICE FOR SUCH A GREAT PRODUCT. YOUR CUSTOMER CARE PEOPLE SHOULD LISTEN TO THE MESSAGES LEFT AND ANSWER THE QUESTION, NOT JUST REPEAT THE BASICS. WE ARE NOT STUPID AND CAN READ THE INFO ON THE RETURN SITE!!!!!!!!!!!!

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Ellen Paduano August 6, 2014 at 8:51 pm

I have several 8 oz tervis tumblers for my grandchildren. I have been looking for the sippy lids for some time now and can’t find them. PLEASE let me know where I can purchase these lids for the 8 oz. cups. Thank you

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Mitchell Faine August 5, 2014 at 4:32 pm

You need to have more people on the phones, unless no one cares.

I have been on hold twice for fifteen minutes each time, being told there were 13 other callers ahead.

Not good for business.

Reply

Pat Matejovsky August 4, 2014 at 3:24 am

We own several Tervis cups and we a very happy with them.
But I have ONE problem. One of the glasses I take to work in the morning filled with ice water and a slice of lemon. The glass has gotten very cloudy and I cannot seem to get rid of the cloudiness. Please respond with a suggestion.
Thank you – Pat

Reply

jayne manco April 26, 2014 at 7:18 pm

Hi,

I live in the perfect town for a tervis store but there currently aren’t any. I recently moved from Key West, Florida and greatly appreciated the Tervis tumbler while I lived there. Since I’ve been back in my hometown, I have realized that not many people are familiar with them in this area. I gave a few to some friends and they love them! Is it possible to franchise a tervis store? If so, I would be very interested. Looking forward to hearing from you!

Best Regards,
Jayne

Reply

Betsy Hollowell March 3, 2014 at 4:45 pm

Would it be possible to open an outlet store in Rehoboth DE? We have a great seasonal area….Thanks for your time Betsy

Reply

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