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Staples Corporate Office

Staples Corporate Office Address

Staples, Inc.
500 Staples Dr
Framingham, MA 01702

Contact Staples

Phone Number: (508) 253-5000
Fax Number: (508) 253-5476
Website: http://www.staples.com
Email: Email Staples

Executives

CEO: Ronald L. Sargent
CFO: Christine T. Komola
COO: Joseph G. Doody

Staples History

Staples was founded in 1986 in Boston, Massachusetts by Leo Kahn and Thomas Stemberg.

In 1991, the company expanded to Canada under the name “The Business Depot”.  These stores were all later renamed to Staples.

In 1996, Staples became a Fortune 500 company and announced plans to merge with Office Depot.  The merger was stopped by the FTC.

In 1998, the company acquired the naming rights to the Staples Center, the NBA stadium of the Los Angeles Lakers.

In 2004, the company expanded to Austria and Denmark.

Today, there are over 2200 Staples locations in 26 countries and is one of the world’s largest office supply chains.

{ 35 comments… read them below or add one }

Judy Fiedler August 20, 2014 at 4:02 pm

I would like to make a complaint about the recent back-to-school TV commercial for Staples. I saw it this morning and it involved many children and teenagers dancing at the end to hip-hop music. The way they were dancing was very provocative, sexualized and particularly disturbing. I think this is very detrimental to children, families and women and is in contrast to the message your CEO professes on your website. To quote him “We can also better meet customer expectations and continue to grow by operating ethically and with integrity, making a positive difference in the communities where we live and work, increasing the sustainability of our products and operations, and ensuring a culture of diversity and inclusion.” This dancing featured at the end of the commercial does not show any understanding of integrity or ethics — it is not positive. It is demeaning to women, children, families and disturbing to anyone. I am not a prude, but there are some things that are inappropriate for children 12 and under, particularly young girls, to be doing on TV. In an age when abuse to women and children is so prevalent — we don’t need Staples to be another provocateur.

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keith holland August 19, 2014 at 11:21 am

I’m contacting you to complain about your salisbury nc store .this store has the most horrible service of any yet i went to order lightscribeable cd i stood and the service desk for 15 minutes while watching employees walk by casually talking with one another a tech came out i tried to talk to him he pointed towards the desk made hand movement to show that he was deaf there was 1 young girl on a register with 5 people in line i and 2 other people that were waiting for assistance got in line while i watch employee walking looking and avoiding assisting the young lady .when i get to the desk 30 min had passed when i told her i needed to order cd she didn’t know how she called for assistance another 10 passed by when i walked to the office of the manager the young men came to assist they couldn’t even spell light scribe told me you didn’t have any once i corrected his spelling he tried to make the young lady learn how to do it all the while her line was building up i graciously step aside and let the other customers go through 45 minutes passed by and we finally finish i inform that there service was not good and that they should have people standing around watching them talk thats bad for the company this was last wed on a one day delivery today is tuesday and i still haven’t received my product i called the store and because i don’t have the receipt they can’t assist me but i order this same part at least once a month i wish office depot still carried the product i never had any problem…..and to staples please train your people to avoid a postal experience…………dissatisfied customer

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Robyn Lapointe August 19, 2014 at 9:36 am

I spoke to Nicki today and she coughed right in my ear like 5 times and never once said excuse me or anything. She was extremely rude. I called number 18778267755 around 9:15am. When I asked her to help with our account she was just nasty.

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Mary Broz August 5, 2014 at 6:39 pm

We recently bought a Dell windows 8 computer and have been trying to get used to it. After stopping in to ask questions it finally had to go back to the techs to “get fixed’”. It runs better than even when it was new- very fast, absolutely no problems with our email situation and all viruses gone. We were treated with tons of respect, things were explained in a very understandable manner, and the techs seemed honestly as happy as we are that everything has been taken care of. I would recommend giving Staples in general, and the store in Big Flats a try when purchasing these products.

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Connie Nellos July 31, 2014 at 5:57 pm

I just purchased a Lenovo laptop from Staples at the Carson City, NV store. The manager, John Mauricio went way beyond the call of duty to get me what I wanted. Evidently, Staples no longer carries Lenovo. I previously purchased two HP laptops from Staples – they were awful. After getting the Lenovo, HP should be ashamed of the computers they’re selling and you should carry Lenovo.
John is the BEST ever in customer service. After several previous calls to the President’s Office where I spoke with Kirk?, I was sent an email saying he couldn’t help me. So I went to John and he got me exactly what I wanted. How he did it, I don’t know. He has two techs at that store who are also exceptional – Evan Stokes and Cameron Lozano. As busy as Evan was on Sunday (the store was way understaffed) he handled stress in a calm and efficient manner. I would certainly want him working for me and Staples should be proud to have such a wonderful team in that store. Too often people only complain, but I have no complaints–only kudos for the team in Carson City, NV

P.S. I was a C.S. manager for 3Com in the mid 90′s.

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Sue July 30, 2014 at 6:15 pm

I went to the Fall River, Ma store on sunday the 27th of july to but a dell bundled deal in the flyer I had received in the newspaper that morning. I waited in the computer dept for over 30 mins. for someone to help me. I went to the tech help desk and said I would like to purchase the dell bundled computer that is advertised in the flyer. I had the flyer with me to show her. She said they did not carry the windows 7 that was advertised and walked away. I went back to her and repeated what I wanted and she said, I already told you we do not sell windows 7. I again said I want to buy that computer. She told me it was a tower and not a computer. I then asked for the manager. He never showed and I continued to deal with Sophia, customer service.I had her call another store to see if they had the bundled deal that was advertised and she did. They did not have one but told her to put a bundled package together of equal value and give me that since it was advertised. Sophia went to the back and retrived a keyboard and climbed a ladder to get the “tower” which was a windows 8.I said I wanted the windows 7 and please call the manager for me again. She went back up the ladder and gave me a windows 8.1.I told her I didn’t want 8 or 8.1, I wanted the 7. She said everyone buys the windows 8. I told her again I don’t want the windows 8 and to please call for the manager again. I want the windows 7, in a very calming voice. I asked her to check again and she did and by golly she had the windows 7. Seems the manager was standing at the desk all this time and never came to me to ask what the problems was, his name is Joe. I understand Sophia was getting very aggraved with my request but that is why they work there as customer service. I told her she went over and beyond to help me but could have done it without the attitude and thank her very much for her help and was very pleased to get what I went in to buy. Kudos to Sophia. Bad for the manager, he needs to be retrained and help out his staff and make customers want to come back. Joe does not meet the requirements of management at all. I am a traing excecitive for managers at my corporate office and “Joe” would pass the test. One more thing, I was paying by check and it seems the check processor didn’t work correctly so she wanted either cash or credit card. I thought checks were cash??? I didn’t want to ruin the rest of her day and paid by credit card and now I have to mail a payment by check so I don’t get any interest applied. OMG !!! worst shopping experience ever.

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Mr Sanchez July 30, 2014 at 3:53 am

To whom it may concern
To start how is ur morning or day going good I hope
Pls forgive me for being blunt but I spent we are just
Going to say the whole working day 7/29/14 on phone
And in the store. I think it as and was one of the worst
Exp in my life as a staples costumer or just as a consumer
Or even a new costumer. The one opp that was helping
Me was a very nice lady from the FL Miaimi call center or
In the state of FL pls if u would contact her. Her name
Is Sandra she is from Staples Costumer Service on land
Not over seas she will beable to not only fill u in on this more
Then important issue so much so that Sandra told me she
Would be make a complaint to the head office her self
If u would pls contact me after u speak with her because
She also wasted a whole workday of Staples money
Dealing with what i would call a bunch of pardon bull shit
That was not only disrespectful but down right lies to not
Only me but to Sandra also. I can be reached allday at
1619-729-2116 I also have the names of just about one
Dozen call center employes that need to be fired or retrianed

Thx You I would really like to be putting a valued costumer
But even when this gets fixed I’m not to sure I will be shopping
There again
Mr Sanchez

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E Smith July 26, 2014 at 4:30 pm

Until this morning I was a customer and stockholder of STAPLES, when I was required to give my phone # and name in order to make two (2) copies.. The alternative was to put less that $0.25 on a credit/debit card. Ridiculous! Melted the Rewards card (it would not tear) and on Monday will be able to sell my stock holdings in STAPLES. Any wonder the stock price has lost 30% in a hear.

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Alan Bowmaster July 22, 2014 at 2:34 pm

July 21, 2014

I am writing concerning the management at Store #1288 in Ocean City Maryland.
The store itself has more managers than employees. And those Managers truly enjoy the title of Manager, yet they do not manage. If you need proof of this just look at the employee turnover.
People don’t show up, and they don’t call nothing is done about that.
I am semi- retired and work part time as an Easy tech, and have been written up on two occasions for ringing something up wrong. The second time I was terminated. When only three weeks ago received award points for my performance.
The Easy Tech Manager has chosen to blame the employees for departmental problems rather than manage his department. Apparently the Management is exempt from any sort of professional ethics and has no idea what integrity is. Perhaps they should read the employee hand book before they are made mangers. There is only one thing that you can count on from that store. If Management is talking it is as lie.
I have since been terminated because I spent too much time with good customers and rang something up incorrectly. Isn’t it the Managers job to manage, and not look for excuses as to why he isn’t getting things done in a timely fashion?
Quite frankly this is the most ridiculous thing I have ever heard in my life. And I will be filing for unemployment and would welcome a hearing with DLLR.
And now I see I can’t access my payroll information and I need my paystubs. They are important and need this data as soon as possible.
Thank You,
Alan R. Bowmaster

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melissa biazzo July 21, 2014 at 11:46 am

Staples
500 Staples Dr.
P.O. Box 9250
Framingham, MA 01702

I applied for a job at the oceanside store on long island ,Ny and been having a problem with the link to the background check.I reached out to the mgr there but could not help me.
This is all that is left in which i am for waiting employment and eager to start working your company.my email is above and phone is 516-599-XXXX
Looking forward in hearing from someone
thanks in advance…….
could someone assit the mgr or me

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Evan July 20, 2014 at 8:46 pm

I recently purchased an Ipad Mini from Staples.com with Retinal Display for $359. This was supposed to be a gift for my wife who is pregnant. The device listed on your website is not the one you are attempting to ship. Evidently someone had put the wrong information and link yet didn’t have a problem trying to correct this. This responsibility relies on Staples and I hope you can do the right thing and send the appropriate device with Retinal Display.

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Lucille Pflug July 19, 2014 at 10:26 pm

This is not a complaint…Every time I have visited a Staples, I have been highly satisfied. A little while back, I sent e-mail to Corporate Office, but have not heard back yet. I asked for information as to the name of supervisor in charge, phone number and address, for the GARNISHMENT TEAM, who would be in charge of the employees, at your Staples warehouse ,at 4640 Hinckley Industrial Pkwy., Cleveland, Ohio 44109-6017. I believe a mistake was made in my and Garfield Heights Municipal Court request, to the way a form sent in was neglectfully filled in, by a NO signature person. I would like to start the entire process again, as I feel it is necessary. Please send me requested information. Thank You, Lucille Pflug

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Ruth Bell July 14, 2014 at 6:31 pm

July 14, 2014
Staples
500 Staples Dr.
P.O. Box 9250
Framingham, MA 01702

RE: Staples Copy Center

Dear Christine Komola

I was very disappointed today with the service I received at Staples in Grosse Pointe, MI at 17410 Mack.
I have been dealing with Staples for years, ever since they moved into that location. It used to be the Rams Horn a restaurant my son worked at right out of high school, they finally closed. If your store continues with poor service then it will close as well.

Today roughly around 1:38 pm, I sent over an order by email to your store, Copy Center, with instructions to print on a small peel and stick on oval label or round which ever label paper your store had available to print on. I did not consider it to be an inconvenience, somewhat of a nuisance, a big hassle or anything difficult to do, that’s what you do, right? I have had round labels printed there before with no problem so I sent my order to Staples as usual.

Today however, around 2:45 pm I entered your store with my son, the young lady staffed in the print department was beside herself. When I arrived, I patiently waited until she handled the customers that were there before me, she looked up and asked to me step up to the side of the counter, as she quietly explained to me that Staples did not do round or oval labels. I began to explain to her, how I have had them printed there before with no problem. Then she said, well we just don’t have those types of labels. So I asked her what if I go buy some labels and bring them back could she then print on them, she said no. She said the machines were not set up to print labels like that. I began to tell her I have had this done before, she disputed me and said this is a laser printer and it is not set up to print on round or oval labels. She then began to wait on the next customer, as I stood there puzzled.

At that point Charlie, I believe the new Manager or acting Manager came over and asked was everything all right. So I asked him, Charlie if I purchased oval or round labels could your machine print out the labels I need. He said yes, they have to be laser labels; we can print on laser labels. He then said go into the store, isle #_, where the labels were stocked and pick up a package of laser labels, then bring them back and she can print on them. Well I did just that, I brought the laser labels back up to the counter for the young lady to print on.

After that, you would have thought I asked for her right arm. She came out with this nasty undertone to her voice, you better be glad he said to do this because I wasn’t “gonna” do it. If these labels tear up this machine I’ll have to pay for it, they will take it out of my check. I can’t be doing things like this that’s gonna tear up these machines and lose my job. Then as she looked at the computer, she said you don’t even have your labels set up to print on these labels. I thought, well no, I didn’t know how many labels were on a sheet or which labels the store would be using if the store had labels or if I had to go out and buy some.

She embarrassed me and made me feel like I was a trouble maker I felt uncomfortable and humiliated. She then said it’s going to be another couple of hours because I have to set this up and I’m busy. I actually thought everything was solved when Charlie said bring the labels up to the young lady to print on. I had begun to network with another customer in your store about some future business. All of the extra conversation I heard from your employee was not necessary and rude.

FedEx Kinko is a few blocks down the road on Mack, I did tell her I would not bring my labels back I would go somewhere else and apologized for her inconvenience. Someone needs to let her no, without the customers she would not have a job. Please take care of this matter, I don’t know how many customers have been affected by an employee’s poor attitudes, but I am one.

Stables is closer to me than FedEx by about 7 or 8 blocks, I can take my business there. Generally I don’t have problems with Staples; I can’t even imagine what situation would out trump Customer Service, no matter what happened before I got there. Train your employees or shut your doors.

Respectfully,

Ruth Bell
Chugga’s Main Street Bakery

CC: Ronald Sargent
Joseph Doody

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Erin Nelson May 31, 2014 at 12:45 pm

I purchased two computers from Staples in Phoenix,
One of them was not the correct computer, when i took it back to the store the manager told me that the computer I had was not on the receipt I said no kidding that is why I am here to return it, He said as that computer had not been paid for I could not exchange it nor would he give it back, that was 5 days ago and still no response from staples customer care, I am out 765 this is a business purchase.
If i hear nothing back monday I will amass media campaigns press releases and a dedicated blog all to staples and as an award winning marketing expert, how much do you want to bet my seo outranks their primary sites at every turn.

I want my money or the computer. I have witnesses to each purchase not to mention your own video cameras as evidence. NO LONGER WAITING OUT OF PATIENCE THAT YOUR MANAGER can steal directly from any customer. I am ashamed of you Staples

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dale poulter May 12, 2014 at 1:14 pm

Sponsor/Administrator: The Sponsor of this Contest is Staples the Office Superstore,
LLC, 500 Staples Drive,
Framingham, MA 01702 USA.

I entered the Staples Make it happen contest
The contest rules stated that it was open to residents of Canada. I have the rules saved.
I received a consolation prize of a $25.00 Staples certificate not valid in Canada. (Email also saved) The prize is only valid in a USA Staples store or Staples.com.
As a Canadian citizen I am forced to use Staples. ca not Staples.com. I wrote to the Staples Company via their customer service department and they replied that I should not have entered the contest if I was Canadian, so the $25.00 certificate is meaningless.

I entered in the contest in good faith, and according to the rules. I feel that I should be entitled to a valid prize.

I hope that you can help me.
Sincerely,
Mrs. Dale Poulter
XX Ventnor Way
Ottawa, Ontario

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Carole May 6, 2014 at 10:58 am

Hello. When I do a business order from Staples I am always able to get a free gift with my purchase. For some reason I am having trouble doing that this time. Can you all help? Thanks.

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Susan Wiebusch May 3, 2014 at 10:56 am

If you move forward with your plan to offer post office services at your Staples stores, I will not shop in your stores anymore. Postal services need to remain in a nonprofit company. These services should not be privatized for a number of reasons. Among them: 1. Costs to customers will go up to feed the for profit bottom line. 2. Rural services will be viewed as not cost effective by a for profit company and these services will be cut.

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Dee May 2, 2014 at 4:10 pm

Very disappointed!!! Was given a coupon code 58112 (expiration 5/3/14) for $30 off a order for specific items totaling $60 or more. I had my cart full of the items, coupon code applied, total reflected that the order was correct and the $30 was deducted from my total. I left the items in my cart as I waited for my monthly deposit to be direct deposited into my account on the 1st of May. After the deposit was made, I went to complete my transaction only to find that my coupon code now reflected that it had expired. Yes the coupon code that was advertised to expire on 5/3/14 was no longer being accepted on 5/1/14. How does a business FALSELY ADVERTISE and stay in business? I have spoke with a rep, I have spoke with customer service, i have written corporate and my next stop will be the BBB. I am aware that Staples originate in Canada but here in the USA, this is considered FALSE ADVERTISING and in case they didn’t know, that is UNLAWFUL!!! Word of mouth is best advertisement and my words at this point are not good! VERY BAD WAY TO DO BUSINESS AND EARN CUSTOMER TRUST AND SATISFACTION!!!

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Earlene Redmond April 29, 2014 at 2:36 pm

You are closing your Staples Store #1772, 46th & Pulaski, Chicago, IL. Why? It was a blessing when this store opened. All staff, from cashier to the tech department is very professional, courteous, very informative, regarding the products and services and very friendly and patient with the customers. Mr. Rodrigez, Ryne, Lewis, the other two female managers, Felicia and all other staff will be very much missed.

This store should not be closed!!!!!. This store is very valuable to this community!

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Jan Deleon April 22, 2014 at 12:15 pm

I order something online and never recieve it! They send me an email saying that the expected delivery of my sherdder will be April 18 and i have recieve it! So I called them today, April 22 and asked them what’s going on with my order and they told me that the order has been cancelled! They didn’t even informed me that the order has been cancelled or anything! They’re making a fool Of their costumer! They won’t let the costumer know that they won’t get their order instead of waiting for it! Bad costumer service! Bad company! I hope you guys goes out of business! Employees are not professional!

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Diane April 6, 2014 at 6:00 pm

Why won’t your “sales associates” wait on me? Last fall, I had to travel 40 miles to Best Buy to purchase a tablet computer plus all the accessories — roughly $700 you did not get. Yesterday, I wanted to buy a new printer. Once again, your sales associates treated me as though I am invisible I will have to make the 40 mile trip to Best Buy again, so that will be another $100 you have failed to get. Running a business like that , you deserve to go out of business.

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Cynthia Freeman March 14, 2014 at 11:43 am

DO NOT close the store at 67 Newtown Road, Danbury, CT.

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PEDRO DIAZ March 13, 2014 at 1:08 pm

COMPLAINT: VERY DISSAPOINTED. ON 01/25/2014 I took my Dell Lap-top 1520 Inspiron, diagnosed of virus infection by the Staples store -#315 US Highway #206 suite 200 Hillsborough, NJ 08844. They ‘fixed it’ and Daniel the Mgr of the store convinced me to get a year PC Protection plan and he quoted me; “any problems with this Lap top for the whole year bring it in, will fix it without any responsibilities on your part; we will fix it. I went ahead bought the PC Protection and a new Kaspersky anti-virus.

I took the Lap top home and tried to install the anti-virus, could not do it. I called Kaspersky about it. I told them about what Staples did, They e-mailed me back items to take back to Staples about the problem. I took it back to Staples and they installed it for me. I believe Alex or another tech said that it was because the previous problem with the virus but they cleaned it good this time (I thought so) plus some other items that needed to be checked.

Three weeks later, I could not get into the Internet explorer. Took it back again 3/8/14 left it, Alex called me 3/11/14 to mention that the Lap tap had a virus infection and there were no coverage for it. I said how come; I just bought the PC Protection and the new Kaspersky anti-virus which your store installed. I asked to speak to the Store Mgr Daniel. I asked Daniel what is going on? Daniel said I am sorry the Protection Plan only covers hardware not virus. I said, you store already cleaned the PC around two weeks after you installed the PC protection plan and the Kaspersky antivirus. Then I asked him, how come when I bought the PC protection you, Daniel, said to me any problems at all, your lap top is protected for the whole year.
I went to the store on 3/13/14 asked for Daniel the Mgr, he was not there. I picked up my Lap top telling Pete another technician who helped this time; I do not believe I will be coming here ever again. I am very dissapointed with the store and the store Mgr. Daniel. I had praised him in a survey you sent to me before, righteously so, and now I am ashamed I did that. I thought he was a very righteous person; I was wrong.
Please pass this to your Staples CEO; Mr. Ronald L. Sargent.
Thank you for listening.

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Mary Linda Sara March 6, 2014 at 9:49 am

I have been using the staples store in Reston since it opened every person I have worked with from the manager. To the Technical support people. Anthony, Juan and Zachary, to the people on the floor have been fabulous. Please don’t close this store.

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Jason February 25, 2014 at 11:47 am

I also placed an online order yesterday for a camera and received the voicemail to call them back at 866-493-8108. They are unable to help in the online chat and the current time I have been holding on the phone is 48 minutes. The voicemail said it was going on hold right away and would be delayed by at least one day. If the order went through yesterday, why the issue with processing a day later. Working with someone to resolve issues is fine and acceptable, but the ability to get in touch with someone who can help is painful. Not to mention the email that was sent when my order was entered yesterday was that it was delivering today. Obviously not going to happen.

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Judy Law February 22, 2014 at 1:19 am

Today i visited the staples store in long beach and was approached by a gentlemen
first he said hi and then he asked me if he could help me and i thought he was great
with all the help he gave me he even asked me how was my day and said that he
really enjoyed helping me i never really shop much at staples it use to be best buy
that i shopped at until i met the outstanding young man he said his name was
Honn I just need staples to know he is management material your
Employees are so nice i will return to your store no more best buy i am now a new
staples customer what a fine young man he was.

From the desk of Judy Law
@ Caldwell banker
Palos Verde Estates CA,90274

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Jean Bening February 20, 2014 at 2:46 pm

Staples Customer Service is AWFUL!!!!! I had placed an order for some gift cards on-line. Received a voice mail that they put my order on hold and to call them back at 866-493-8108. I called that number and sat on hold. I finally hung up after 40 minutes of being on hold!! I then tried to do the on-line chat to get the problem resolved. After chatting for nearly 30 minutes I was told that they could not help me and was given a help desk number. The person on the help desk was very nice, but told me that he could not help me. He stated I would have to either wait 24 hours for a call back or sit on hold (with the current wait time being 35 minutes). I told him I guess I would be waiting for another call back – delaying my order even further. VERY POOR CUSTOMER SERVICE!!!! You would think that for a company this size, they would have decent customer service!

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bbi February 12, 2014 at 11:36 am

Order was returned and received by your Warehouse on Feb-03-2014 @ 10:44am via UPS Waybill: 1Z9AX10690989XXXXX. To this date, we have not received a Refund. We called twice, and was given a run-around about the process. There is no process, in this Business climate that a Refund should take over a week, that is just ridiculous.

This is somewhat surprising from Staples, usually this is expected from a smaller, less professional, untrustworthy Store, but maybe this is the direction that Staples is taking.

Nevertheless, our refund is requested immediately.

Thank You

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Terry Lettiero February 8, 2014 at 6:41 pm

Hello two weeks ago i spoke to Christopher the secretary to the president and he told me he was sending a ck for my warranty in full i have not recieved that. My name is Theresa Lettieroand my phone number is 203-288-XXXX

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Rick Verlini January 30, 2014 at 11:36 pm

Would like to complain about the mangers Jim and Debbie at the local Newport, Oregon store. We have been good customers and we had a small problem that we hoped would be taken care of. Each time we talked to the managers they acted indifferent but told us they would take care of it, but we never received any results or calls back as promised. The next time we would go in to the store the managers would try to ignore us. After at least seven (7) attempts to get something done in the local store, I got tired of there crappy attitude and went straight to the Staples corp office and with in a few minutes on the phone, I was offered and full refund, which came with in 7 business days. Thank you Staples Corp. Will never buy another thing from the Newport Oregon store as long as Jim and Debbie the managers still work there.

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Holly Koenig January 25, 2014 at 9:20 pm

What a hole in front of Store #0231. My new car couldn’t avoid it and it ripped my tire to shreds. Managers claim its the landlord’s fault. I’ve emailed photos and the tire bill and now I’ve sent in the mail. I look forward to a full refund. Thank you.

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Susan Shelton January 9, 2014 at 10:23 am

In December I placed a copy and print order for 100 employee handbooks with spiral binding for Cleveland City Schools Transportation Department. Jarod Scofield helped me with the order and I wanted the “powers that be” to know how pleased we are with the quality, service and turn-around time of the order. Jarod seems to be the example of what you would want all your employees to be – courteous, efficient and engaged.

I will definitely tell others to use Staples Copy and Print.

Thank you
Susan Shelton

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K.M May 11, 2014 at 2:08 pm

I’m a former Copy and Print employee who was wrongfully terminated due to a manager having a personal vendetta against me bc I reported her to HR for verbal harrassment. I wasn’t paid the wages I was promised at all. Management doesn’t care about their employees, so it’s nice to know that we make a difference to the people who matter, the customers!

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Danette January 4, 2014 at 5:39 pm

My husband and I just visited a Staples store on S. Florida Ave. in Lakeland, FL. We both needed to use the restrooms while there. When my husband came out of the men’s room he told me there was no toilet paper in his. I told him that the ladies room was the filthiest I’ve ever seen. Several stalls had no toilet paper even though the system used double rolls. The inside of the toilet’s all had rings inside the bowls. The handicap stall had visible feces around and inside the rim. The floors were filthy and the outside of the toilets where the bolts are look like they haven’t been cleaned in months!!!

I asked for the manager. When I told him what I saw in there he said that they were just cleaned this morning. I told him nothing was done then. It looks like nothing was done for weeks!!! When I mentioned that toilet paper was missing in several stalls he said people must be stealing the paper. He had no female worker to go check the room so he just stood there and looked at me. He offered no solution and no apology!!!!

This situation should never happen. I’m disappointed with his attitude and I want Upper Management to be aware of this problem in his store.

Regards, Danette Smith

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michael sherman June 5, 2013 at 4:17 pm

Can you please send me the price of Panasonic KX-FA65 between 4/8/13 and 5/7/13…We do not believe that the return price we received was correct..thank you

6/5/13 today

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