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Publix Corporate Office

Publix Corporate Office Address

Publix Super Markets, Inc.
3300 Publix Corporate Pkwy
Lakeland, FL 33811

Contact Publix

Phone Number: (863) 688-1188
Fax Number: (863) 284-3302
Website: http://www.publix.com
Email: Email Publix

Executives

CEO: William E. Crenshaw
CFO: David P. Phillips
COO: Randall T. Jones, Sr.

Publix History

Publix Super Markets were founded in 1930 by George Jenkins in Winter Haven, Florida.

In 1935, a second location was opened.  In 1940, Jenkins mortgaged an orange grove to get the capital required to open Florida’s first supermarket.

In 1951, after rapid growth, a warehouse was opened in Lakeland.  The Publix corporate office was also moved to Lakeland, where it still resides today.

By 1962, there were 85 stores.  By 1969, there were 150 locations.

George stepped down as CEO in the 1980s and his son, Howard M. Jenkins, became the new CEO.

In 1991, the first non-Florida store was opened in Savannah, Georgia.  In 1993, the company expanded to South Carolina.  Expansion continued to Alabama in 1996.

George Jenkins passed away in 1996.

In 2009, Publix opened its 1000th store.  The company currently operates nearly 1100 stores in the Southeastern US.

{ 68 comments… read them below or add one }

Concerned Citizen October 23, 2014 at 8:36 pm

Dear Sir:
As per Publix policies, please consider this letter a formal complaint against your store manager at your store in Pooler, ga
On several occasions that included October 23, 2014 I will like to bring to your attention the rude and incompetent behavior. His attitude toward Afro- American that shop at your store is outrageous. Today I witness him speak to two young Afro-American ladies like they were not human. It is my opinion that such behavior does not conform to Publix policies of appropriate behavior. I have seen these two young ladies on several occasions because infrequent your store with my wife. His behavior to me was racist and I’m a white male. If he acts in such a manner, then what will stop the other employees from doing the same. The manager followed these young ladies, made a scene checked there coupons . He is allowed to check them, but there was a white lady in front of me and my wife he didn’t check her coupons. He was saying lil smart remarks to them and even told one she was banned from the store because she told him to go to hell after she told him he was rude to the other young lady. Please address this matter before you loose loyal shoppers.
Sincerely,

Reply

Disappointed Again October 14, 2014 at 1:31 pm

Please review the information you provided and make any edits prior to pressing Submit.

Store: 788

Message:
The Online Ordering At This Publix is Horrible. I ordered 4 Separate Times This Week From This Location 788

1.)Friday, 10/10/14 at 11:41 AM Pickup Number: 788-2454 Perfect Sandwich! ON Time

2.)Saturday, 10/11/14 at 4:45 PM Pickup Number: 788-2484 No Coupon Affixed Overcharged Sandwich Wasn’t ready till 15min after pic up time..Then Made incorrectly (Manager Resolved) Left Publix at 5:30pm!!

3.) Sunday, 10/12/14 at 11:21 AM Pickup Number: 788-2491 Sandwich NOT READY! And I Showed Up 10 minutes Late to give a grace period.. Only to See my partially made sub Sitting Cold on the Station(Tenders Sub is A Hot Sub No?) The Assistant Manager Comes over to Finish the Sub I guess She Started and Began Throwing The WRONG Ingredients on the SUB. So I Stopped Her because I knew This was my Sub She Was fixing And Told Her I Requested the Boar’s Head Garlic Pickles. She Tells Me That’s What These ARE..And They Were Not.. I Order Publix Subs Weekly!! Then When She Saw I Wasn’t Gonna Back Down She Says Oh We Are Out of those Pickles. So WHy Then Not Ask ME the Customer Who is Standing Before You What I’d Like instead. Horrible SERVICE.. Told Her To Cancel My Order Went Back to Customer Service and Spoke with Angie again(Ironically She was there the day before When My Order Was Messed up) She Apologizes and Again Offers to Remake my Sub Again.. I Told Her I Would Go To the New Publix Store#1454 Because It Seems They Can’t get it Together I Can’t Go Thru a 3 Step process every time I Order.. And Left. By The Time I Was Driving out Of the Parking Lot Angie had run Me Down With a Sub.. Apologizing Again

4.) On Monday I Decided to Go to Store Number 1454 for my Online pick up a lil further from home.. But Guess What My Order Was Ready Right and HOT! Kudos to Vince Harris and His Staff Pickup Time: Monday, 10/13/14 at 1:11 PM Pickup Number: 1454-4323

5.) Pickup Date / Time: Tuesday, 10/14/14 at 11:00 AM
Pickup Name: Mona
Pickup Number: 788-2531

Came 15 minutes Late.. Sub Was ready Yayyy! But Then I get Home.. And See They Didn’t Give me Boar’s Head Garlic Pickles AGAIN.. This is WHY I Am NOW Taking The Time out to Email.. Because This is Just Ridiculous.. 3 Out of 4 Orders made to Location 788 Were Made Incorrectly What is a Customer to THINK?? What Then Is The Benefit of Ordering Online?

I Find it Hard to Believe that Something So Black and White “A Written Slip With everything that is to go on the sandwich” No Special Orders no Special Request Just Selecting From the given Choices.. and Can’t Get What I Order..! I Didn’t Take my Sub Back today Because I’m Tired of Angie Having to Go Make Me another SUB.. The Issue needs to be addressed.. Some people Won’t take the Time To Tell You Why They’ve Stopped Visiting Your Location.. Why Your Sales may Be starting To Fall off..

I’d Appreciate Some Follow Up Because This is My Local Store and I Do Not Feel Like I Should Have To Drive To A Further Location When My Location Use to Be SO GREAT. I Like My Deli Manager Michelle She’s Always Run a Tight Ship and I know That MY PUBLIX Can Once Again Be The BEST Publix in The Neighborhood But This WEEK Was A Horrible Publix Week All the Way to Down to Running out of the The Bryer’s Indulgence Gelatos.. Not a One left on the Shelf..

If There is Any other information I Can Provide You With Feel free to Email me or call me At the Contacts Given.

Thanks For Your Speedy Attention to this Matter..

Reply

Sharon Giles October 11, 2014 at 1:51 pm

I just finished shopping at the Lexington, SC location–the bagging load has gotten out
of hand–I had a 48 oz bottle of Wesson Oil, 2 30 oz. bottles of Ajax dish soap, and 2 32 oz. bottles of All Laundry Detergent in one bag. Then I had 4 lbs. of sugar,
3 16 oz. bottles of salad dressing, and 1 6 oz. bottle of olives in another bag. This is not
the first time the bags have been overloaded and I am now completely fed up with this
situation. All the Bag People need to be trained correctly!!!! I love Publix but if I do not
see any changes I will go elsewhere to spend my hard earned money !

Reply

John October 8, 2014 at 5:41 pm

i have lived in South Florida for 32 years. I have lived in my current neighborhood in Sunrise, Florida,for 28 years. For decades we were loyal shoppers at Publix. We always felt welcomed and were assisted, all employees were pleasant and helpful. In the last two years the employees seem to be much less helpful, including management. We never went to Winn Dixie before but they have surpassed Publix with customer service and providing a positive pleasant atmosphere in which to shop. It is a shame but there are too many situations to share for explanation. Publix used to be home to us. NO MORE! I go rarely for a few specials. But both Winn Dixie and Wallmart have more product selection, better customer service and much better prices. It’s like loosing an old friend.

Reply

Ms Tasha Wilchcombe October 6, 2014 at 10:47 pm

Good night I’m hoping someone reads this. This is my 3rd problem I’ve had at Publix , on a Sunday around the middle of August went for ground beef for spaghetti there was not a single pack available, looked for someone in the meat department no one, so I end up buying ground turkey, 2- why is the price of watermelon and peaches so expensive considering they come from right here in Georgia, who pays $7 plus dollars for a watermelon. 3. I just left Publix with the worst cashier this Monday October 6 at 9:10 pm, this young man was just down right rude he had such an attitude I said to him I see you’re having a bad day but it’s almost over, he had a smart remark for that, so I’m finish baggin my grocery and he drops my receipt on the counter I give him a smile pick up my receipt and he goes sorry mam which was BS. His name is Darren store # 1056 Atlanta Georgia. I live in Miami Florida so I know how Publix operates, sometime should do a surprise visit to this store, you won’t be happy. I’m return a peach after looking at my receipt 1 one PEACH $3.35 how sad is that!!!

Reply

Julie September 1, 2014 at 11:57 am

Good Afternoon,

My family and I will be visiting Orlando, Florida next Thursday from the UK. I have already purchased 2 helium balloons for our children as a surprise for when we arrive at the villa we are staying in.

Is it possible I could take them into the Publix store near us (on the 27) and have them filled with helium?

Julie

Reply

Becky McLaughlin August 30, 2014 at 8:20 pm

I love Publix!!!! But….why is it I have a store 1 mile from me and I have to drive 10 miles to Jay Roughton’s store on Peachland to find the service I am use to after 45 years. Here is why: I arrive at Publix on Toledo Blade at 7:30 pm to prepare for a big event tomorrow…. I wait 12 minutes in the deli because they have only 1 employee… The young man was doing the best he could but there were 6 people in line…. Then I get to the produce department and it is ransacked…. No Romaine lettuce, no pickling cucumbers, no sweet onions… So I ask the clerk in that area and his reply was that it was a really busy day…when I ask for the department manager he said he was on vacation….. So when I check out I asked for the manager…. Told him I wasn’t one to complain but that I was going to have to return to Publix tomorrow because they were out of most produce… His name was Dustin and his reply was “food is ordered by people and machines”. Never said he was sorry…. Just left it with his one comment….. That brought me a lot of consolation…. : ( why be open if you don’t have staff or product???? This store is an embarrassment to your organization. I am a Publix stockholder and this isn’t the way you have trained us in the past. I look forward to hearing from you.

Reply

Rosy Ramos August 21, 2014 at 11:10 am

Hello. I would like to know if this company would consider bringing a store to Puerto Rico. I love this supermarket!

Reply

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