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Pizza Hut Corporate Office

Pizza Hut Corporate Office Address

Yum! Brands, Inc.
1441 Gardiner Ln
Louisville, KY 40213

Contact Pizza Hut

Phone Number: (502) 874-8300
Fax Number: (502) 874-8323
Website: http://www.pizzahut.com
Email: Email Pizza Hut

Executives

CEO: David C. Novak
CFO: Patrick Grismer
COO: Emil Brolick

Pizza Hut History

Pizza Hut was founded by brothers Dan and Frank Carney in 1958 in Wichita, Kansas.  The brothers borrowed $600 from their mother and opened a small restaurant in downtown Wichita.

In 1959, the first franchise opened in Topeka.

The business grew quickly in the 60s through aggressive marketing.  By 1966, there were 145 franchise locations.

In 1972, Pizza Hut went public and rapid growth continued.  The company merged with Pepsi in 1977 and became a division of the soft drink company.

In 1986, the 5000th franchise was opened.

In 1994, growth finally began to slow.  In 1997, Pepsi packaged all their restaurant holdings which included Pizza Hut, KFC and Taco Bell and spun them off as Yum! Brands.

There are currently over 11,000 Pizza Hut locations operating under Yum! Brands worldwide.  The Pizza Hut corporate office is located in Louisville, Kentucky.

{ 234 comments… read them below or add one }

robin October 29, 2014 at 11:56 am

Re store 316857 Rocky River, OH. I am an employee at this store and would like to thank Corporate for freeing us of our previous manager Joanne Reuse. In all all ways, she was bad. Dictatorial, irresponsible, incompetent etc. Favoritism in scheduling for her “pet” and disregard for other’s requests. A detriment to The Pizza Hut ideal. Your new appointment, by contrast (Peter) is all we want in a manager. Efficient, pleasant and respectful of customers and employees. Thanks for making a good call!

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Christina October 29, 2014 at 12:38 am

I had went online to order pizza a wk ago and was very interested in trying the new pepperoni cheese stuffed crust. Since I hadn’t ordered in awhile, I saw a new thing where you sign up and in your confirmation email, you can get a free order of cheese sticks. Well, I was like “Sure! Kids love them”. I went online and did my order (to the 13/Wabash location in Terre Haute, In) and hit send. A min later, I realized that I had a big bill and wanted the driver t be aware, so I called that location and asked if they could break a $50 (my order was $26)…employee said “Absolutely not” so I had to cancell order and order elsewhere.
Just last night I decided to try ordering again (different store) and remembered I didn’t use my free cheese sticks…so I went to use link in my email and it stated I had already redeemed them. It don’t really matter, I paid for them anyways and I can understand the system not knowing the whole outcome, but it was a bit of a let down…lol.
The pizza we ordered came from the 2001 N Lafayette location in same town. Pizza was done on time and hot, but it was all jacked up (what I ordered was all jumbled on different sides). Husband allergic to tomatoes and they were all over his side of pizza so he basically couldn’t eat and crust was doughy. So my experience of the pepperoni cheese stuffed crust was a bad one and I think I’m done with the Pizza Hut brand.. because a different company had no problem breaking a $50 and the food was made right.

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Tami October 28, 2014 at 10:41 pm

I have lived in pekin Illinois for the past 6 years. Due to a previous bad experience I had not ordered from the Pekin location. Just recently I had heard from friends that their pizzas seem to have gotten better, so I ordered carryout, and was surprised. When I got there they showed me the pizzas I ordered, the 2nd one was not what I asked for. I braced myself for an argument but instead the woman taking care of me (I think her name was Kristal) apologized and immediately made the correct pizza for me. She then explained that since they messed up my order that I could keep the incorrect pizza free of charge. My opinion has now changed of the Pekin, Illinois Pizza Hut. The food tasted fresh, the staff was friendly, the pizzas looked amazing, and I will definitely be returning.

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Debotah Schenk October 26, 2014 at 4:22 pm

I live in conway ark . and i ordered a medium pizza from the one on oak st. for delivery and an hour later no pizza so i called and asked for the manager . she told me they went to my home amd no one answerd well they went to the wrong address and when they got here they told me that i still jad to pay for the cold pizza and it was awful
I’m one that likes pizza hut a lot but that was nasty i will never return there and i don’t believe i should have had to pay for that . it wasn’t my bad it was there’s .

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April October 25, 2014 at 12:04 am

Placed an order for delivery at 7:13pm. Was told the dele very would take an hour. Pizza was never delivered. I called back at 8:40 pm to see why my food wasn’t here. They said it was cancelled because it was the wrong address and phone number.I repeated the address and number several times as they repeated back. They got the debit card information to charge me right. They said I was a new customer. The workers there have made many mistakes with the orders. This is not the first time. My family likes pizza Hut and that is the reason why I order from time to time. I’m not a new customer, I’ve been a customer for over 10 yrs. I’m not happy with their service at all. I asked for names and they were hesitant to give me their names.

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April October 25, 2014 at 12:06 am

This pizza Hut location is in Los Angeles, CA in the Mid City area.

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diana griffith October 24, 2014 at 9:55 pm

we live in corpus Christi tx and we were in the yard working so we called in our order instead of online they charged more for call in orders than online orders which is bad enough. when I picked it up because delivery is a waste of time because they never get it right and always late. it was not done and it tasted terrible and I think they forgot to cut the veg. when I called I was transferred to three people and the third one hung up on me. they just lost our business . I know its not much but if more people would complain instead of taking it then they would be hurting.

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Beth October 24, 2014 at 7:09 pm

Called the pizza hut in varnville sc I’m a store manager in the area and was calling about someone who had applied for a job at my store (reference check) asked to speak to mat they said he’s not there anymore, asked to speak with a manager her name is Latoya Davis she was the most rude, sarcastic manager I have ever run across!I asked for the corporate number she said she didn’t know it asked her to find it she put me on hold from 12:24 to12:48 I finally hung up. This is not how mangers are suppose to act! Shame on you Pizza Hut for hiring her

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upset employee October 23, 2014 at 4:35 pm

I am an employee at a pizza hut in Bountiful, Utah as a csr. I’ve only worked there about a month and a half. I was “trained” only one day when an employee showed me how to work the phone for a few minutes and then ran off and left me basically alone to try and remember anything. I was started out with two, two hour shifts a week, but then my hours were cut to one two hour shift a week. (I have bills I Need to pay) There was no warning or explanation as to why my few hours were cut to even fewer. My boyfriend, who also works there who, also had his hours cut with no explanation (he is normally the main day driver) had to find out the reasons through a shift manager who had to ask our boss Pearl about it and then tell him. Turns out his hours were cut because “he just doesn’t want to get any work done anymore” and as for me? Well Pearl said that I’m “just not good at my job and mess up a lot of orders.” I had asked for driving shifts because id make a lot more money working a few hours a week making tips than the 7.25 an hour as a csr. Pearl also added “and if she is bad at driving she’s not going to get any more hours. I feel like all of this is incredibly unfair. Let me tell you, before my hours were cut I only seriously screwed up on one order that I knew of. It was extremely busy that day due to a rainstorm and it was my first time working while It was busy. I had failed to repeat the order back to the customer. Ever since then I ALWAYS make sure to repeat the order back to the customer, but does this matter? No. Because of that one major mistake my hours were simply cut in half without Pearl or anyone else talking to me or warning me about improving my work. I have not been given any chance. Pearl’s lack of communication makes me sick. Not to mention she picks favorites and is gossipy. There is this girl that works as a csr, she is seen as the main csr I believe. She tried to work towards being a shift manager at one point (which the store is in need of) and pearl just let her try when she had already decided she didn’t want her to be a shift manager. And pearl even told other employees “it’s not gonna happen” At this point I don’t know what to do. I really don’t want to quit, I want to be given a real chance, but I’m just wasting my time right now. If I could be helped that would be amazing.

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Victor October 22, 2014 at 9:40 am

We visited your Pizza Hut restaurant in Delran, NJ and had a very poor experience. We arrived before 6pm and found that we were the only 4 people eating IN the restaurant. First, the service was slow even though the restaurant was empty. Second, we ordered the following: 1 large cheese pizza, 1 order (8 pcs) of buffalo wings, 1 spaghetti with meatballs. The pizza came out almost immediately while we had to wait an additional 15-20 for the wings. The spaghetti had not arrived after another 15 minutes for my mother-in-law, at which time my wife went up to the front desk (no one had returned after serving the wings). She was told it “was cooking”. Another 10 minutes passed, at which time the server showed and proceeded to place an aluminum dish (used for cooking the meal) in front of my mother-in-law. My wife then went back up to the front desk and asked if they could serve the spaghetti on a plate, the server told us they never served the spaghetti on plates. SERVICE TERRIBLE!

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kelsey leigh October 19, 2014 at 9:51 pm

ok pizza, so we ordered pizza in iowa city at coralville and they got our wings wrong no big deal they were bringing us new ones and we also added stuff for a new order. and they lady on the phone said itll be 45 mins,.. so about 35-40 mins later we go outside and wait for them finally about 45 mins later when they said the pizza would be here mind you, the driver called and said ill be there in 10 mins and 25 minutes later he shows up that 45 mins turned into a hour and 10 mins. our food was COLD.! and a waist of money for the fact it tasted bad from being cold. im not from iowa city but that service was just ridiculouos! almost 40$ in pizza and wings and we couldnt eat it cause everything was cold our food from before was cold due to the fact we had to go downstairs and wait forever for new food which was also cold. not very saticfied costumer…..

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CJ Sweesy October 19, 2014 at 6:13 pm

Dear Pizza Hut,
I don’t know why but I’ve tried to order personal pan pizzas from the Craig Ranch location ” 8408 Stacy Rd , McKinney Tx , 75070. Multiple times and I never get them, they say they don’t have any more personal pan pizzas, I’ve documented 22 times I’ve called and they have told me that!! I don’t believe it…..4 customers gone! Just wanted someone to know!!

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CJ Sweesy October 19, 2014 at 6:21 pm

Oh, I just ordered 6 from a location across town… Last time I make a 4 mile drive vs delivery… I’ll go else where after this.

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marie October 19, 2014 at 3:20 pm

This restaurant is awful. The manger Amanda Lee is very rude and hateful. She complains to customers about working all the time, she is very whiny and stays on her phone all the time. Her cell phone never leaves her hands. She is always taking pics of herself and acting childish. The employees always looks stoned and never kind. You walk thru the door and they look at you like really we got to fix something. I do know of drugs being dealt in the parking lot by some of the employees and a crack pipe that was found in the parking lot where employees park. Amanda is also on her cell phone when other employees are scheduled off hounding them to come in and do her job. The restaurant is very nasty. I will refuse to eat back at Pizza Hut ever again because of the filth and how rude the employees are. Something needs to be done about this!!!

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Ethan pack October 19, 2014 at 10:57 am

Dear Pizza Hut corporate, I am not at all impressed with pizza huts new pizza sauce. Pizza Hut is not Pizza Hut any more and it is very very disappointing. My family and I are lifelong Pizza Hut lovers and this new sauce ruined it. We ate there as children loving the pizzas as they were, there was nothing better than how they tasted, the best pizzas around and now. That is a thing of the past. I regret to inform that you have lost some life long customers from ever eating there again, until you decide to change the sauce back as it was. I have talked talked to many other Pizza Hut lovers and you had lost there support aswell. You have lost very loyal customers. Thank you

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sharon October 18, 2014 at 2:03 pm

You need to check out your Manitowoc Wisconsin Pizza Hut. That manager you have there is terrible. Over weight and standing around talking on her phone while she gives orders and picks on new employees. Never lets them off their shift to do the jobs she should be doing. She comes to work like she just crawled out of bed with a hang over. Get rid of her and some of her buddies who go along with the way she treats people. It’s hard to sit and watch her treat some employees like that and try to eat a pizza!!!!! You leave there feeling sick. You better check her out. She gives pizza hut a bad name–if you even care.

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