Pizza Hut Corporate Office

Pizza Hut Corporate Office Address

Yum! Brands, Inc.
1441 Gardiner Ln
Louisville, KY 40213

Contact Pizza Hut

Phone Number: (502) 874-8300
Fax Number: (502) 874-8323
Website: http://www.pizzahut.com
Email: Email Pizza Hut


CEO: David C. Novak
CFO: Patrick Grismer
COO: Emil Brolick

Pizza Hut History

Pizza Hut was founded by brothers Dan and Frank Carney in 1958 in Wichita, Kansas.  The brothers borrowed $600 from their mother and opened a small restaurant in downtown Wichita.

In 1959, the first franchise opened in Topeka.

The business grew quickly in the 60s through aggressive marketing.  By 1966, there were 145 franchise locations.

In 1972, Pizza Hut went public and rapid growth continued.  The company merged with Pepsi in 1977 and became a division of the soft drink company.

In 1986, the 5000th franchise was opened.

In 1994, growth finally began to slow.  In 1997, Pepsi packaged all their restaurant holdings which included Pizza Hut, KFC and Taco Bell and spun them off as Yum! Brands.

There are currently over 11,000 Pizza Hut locations operating under Yum! Brands worldwide.  The Pizza Hut corporate office is located in Louisville, Kentucky.

{ 271 comments… read them below or add one }

Terrance December 22, 2014 at 3:13 pm

The website still needs some work. Double pepperoni is two toppings but not an option on the site. Please address this. Also, I selected a deal and changed my mind and cancelled bit, imagine my surprise when the site insisted that the “deals” I had selected could not be combined.


Teri lynn December 21, 2014 at 9:54 pm

I was looking forward to trying the new pizzas I’ve seed on Commercials… BUT, when I got there to see the man doing the garbage bag also working with the raw food and the drivers coming in and out also handling the food, I was disgusted!! I asked them if anyone wore gloves in the preparation of the pizzas. They answered, they didn’t have too. Ii got my money back and have told everyone I have seen about how GROSS that is and to not go there for clean food……when I asked for a corporate office number they said they did’ that’ve one. I am DONE!!!! That TURNED ME OFF OF PIZZA HUT… AND I WILL CONTINUE TO TELL PEOPLE WHAT I SAW THERE!. Flowood, MS IN VILLAGE SQUARE


Kathy Fawber December 21, 2014 at 1:37 pm

Ordered a lg thin & crispy supreme pizza Sat eve.Told to pickup in 15 min.My husband picked it up in 10 min.Brought it home only to find out it was cold & overcooked.Not a supreme pizza either.The bottom was covered in pepperoni then the other stuff was thrown on & overcooked The other things-onions, green peepers, hamburger was all over the box.We also got breadsticks which were cold.We reheated the breadsticks & ate most of this god awful pizza.Why? We didn’t want another pizza so we didn’t call.Never again.Our bill was $21.13 for this mess so not happy.We bought it in Lancaster Pa on Manor St.


Tobias December 19, 2014 at 12:39 am

@pizzahut Ordered a medium pepperoni lover’s pizza with salami and a 2-liter Orange Crush to be delivered. Paid with my AMEX over the phone. Sale was authorized for about $21. When my pizza arrived (45-minutes later) the delivery driver stated that he could not give me the pizza until I gave him my credit card so that he could put it under the receipt and scratch the card’s numbers onto it! Obviously you can imagine my disbelief! The charge was already authorized via the phone! With so much identity theft happening, why would I voluntarily hand over my card to a delivery driver to have my credit card information, riding around in a car?! This is the craziest business practice I’ve ever heard and have NEVER had to do this before. Needless to say, I will NEVER order from Pizza Hut again! Store number 024947 in Long Beach, CA. @


AJAKZ J December 22, 2014 at 2:16 am

It’s a private owned Pizza Hut. That’s their policy and Pizza Hut doesn’t mind because they are oversubscribed, it’s too much for them to handle. They will steal your card if they see swipe marks indicating it’s been used at a brick and mortar, and how often used. I think the billing address matches the delivery address, and that’s good enough. I say try and sue them and see if they can prove the obsolete seeming security measure.AJAKZ J


Amanda December 16, 2014 at 5:33 pm

I just wanted to thank PizzaHut in Brodheadsville PA for such great service! Brittany was so helpful and sweet. Trying to get pizza for a bunch of hungry football fans was a breeze with her help. And she was great to my 3 year old son.
I have been in the food service business for 17 years so I have an attention to customer service detail. These days it’s hard to get good service. I was really pleased to see a big smile and hear a friendly hello.
The pizza and bread sticks were excellent as well! 5 stars all around Brodheadsville!!


Christina December 16, 2014 at 4:54 pm

This is a concern but it buggy me i put a application for a job. And manager said. For. Some reason it sayg nt Lettg to doorehire and how is that a person i KNW got hire again and all is that rte and appatrently told my. Friend lost her app and told my other friend. She has went over the app and this is in hereford Texas and i THK nt fair discrimated against i DNT THK that right. I been nice and THK it nt right and WAT can i do to get it rite


Emily December 12, 2014 at 7:58 pm

Complaint- Ottumwa, IA Pizza Hut Wingstreet. We ordere the new garden party pizza tonight (minus cheese & extra veggies). We got basically a veggie lovers with no cheese, hardly any sauce, 3x as many olives. No spinach. No balsamic dressing. And it was cold.


sheila December 9, 2014 at 10:25 am

Online delivery on 12/1 ordered about 9:00 says it would be about an hour, called again about 10:15pm manager William says it’s on the way. Arrived after 10:30. A woman delivered the pizzas and had a young child with her and left her outside while she came in the building to deliver the pizzas. I called the manager about this and how the pizzas were cold and he hung up on me. Never again!


Nicole Owens December 6, 2014 at 7:03 pm

I have a complaint about the pizza hut on freedom dr I call in a order around 6:15 or 6:25 and they called back around ten to7 talking about they dont deliver to my address after dark but the last few time I called its been around that time and the deliver my food to me o think being that I paid I should get my food


bonnie December 3, 2014 at 9:37 pm

Your pizza hut ad about the Italians is not accurate, Ittalian pizza is NOT thick crust!!!!!!!


Paul Gardikis December 2, 2014 at 8:16 pm

This is my 3rd time trying to contact SOMEBODY in the above ranks at Pizza Hut! Went there on last Wed (we’ve complained several times to no avail the manager at the West Springfield Ma location. Last week we ate there and spent a lot of money…EVEN THOUGH WE TOLD THEM EVERYTHING WAS COLD AND THE RESTAURANT itself was filthy and gross. Employees had attitudes and on and on. I want answers and compensation.


Morgan December 2, 2014 at 3:43 pm

This last Monday (12-1-2014) me my boyfriend and 2 friends of ours went on a double date to pizza hut on 22nd and Wilmot in Tucson AZ. Our waiter was really nice and the food was good except for the butter sauce that looked and tasted disgusting. My stomach started hurting while we were there but i thought nothing of it until later that night when i got a text from my boyfriend saying that him and our 2 friends were all sick and that both boys (who both had about 4 pieces of pizza while i had 1 and the other girl had 2) were both up all night throwing up and me and the other girl were not feeling well either. And still today we are all feeling sick and my boyfriend is still throwing up. pizza hut is the only think that could have caused this its the only common factor. I will not go there again


Yota guy December 2, 2014 at 3:37 pm

I went on a double date last night I’m in tucson AZ at the store on 22nd and wilmot on 12/1/2014 the service was awesome and the food was too at first come to find out it made all of us really sick throwing up gave the runs huggin the toilet like it’s our bestfriend idk what it was but whatever was in the pizza made us really sick and as by reading all these other comments there’s been changes that need to be changed back to where it’s healthy to eat again NOT get sick after words


Yota guy December 2, 2014 at 3:39 pm

It’s not the first time we’ve gotten sick eating this pizza either


megan November 30, 2014 at 10:14 pm

My family and i went in to the pizza hut here in redding ca and the people that were working were stright up rude and apparently dont know the difference between the pepperoni lovers and a regular pepperoni pizza cause we order a pepperoni lovers and got a regular pep and when i asked them about it the manager told me that there pep under the cheese and pep on top well there was no pep on the bottom so i asked him if he could come look at the pizza he walked away from me and went to the back so we finally got tired of it cause not only was the pizza nasty and not cooked all the way they didnt make it right they were super rude that was 32.00 waste of money if i could get my refund back that would be nice and please teach your staff coustmer service cause without that why have a coustmer service business


Jasmine November 26, 2014 at 2:32 pm

I ordered Wings from Pizza Hut in Houston,Tx the Bellaire location and it was HORRIBLE. I’ve ordered from them several times and I always seem to have a bad experience. The first time the delivery driver had snot running down his nose and he wiped it with his had before he began to give us our food. I spoke to the manager about the situation and he did NOTHING. Then on today 11/26/2014 I ordered honey bbq wings and some quepapas; the biggest mistake of my life. The wings came naked and cold and the quepapas looked as of they was stomped on before arriving. I called pizza hut back and was routed to a call center where the first person hung up in my face. The second time I called I asked to speak to a manger and she was so damn rude it was ridiculous. I’m sick of this damn place I’ll be contacting the corporate office for my full refund. Chain companies don’t care about their customers only the money. I’ll NEVER in life order from pizza hut again.


mary November 22, 2014 at 4:38 pm

U have to get rid of him watertown sd his name is brant. He is so mean and calls everyone a whore like u did to me and told me to shut my 5 m old fuck up


mary November 22, 2014 at 4:36 pm

I order pizza on line from watertown and brant the boss called me a whore. I will never go there.


Michelle November 19, 2014 at 6:06 pm

I was a regular customer at the Pizza Hut in Oakland MD. I have come to find out that Ryan the GM was terminated. He was the only reason I returned to your restaurant. Before he got there it was dirty and disgusting, not to mention the staff was useless. If he wasn’t there my family and I didn’t go in. You will find I am not the only disgruntled patron over this. He was there early every morning cleaning. He obviously cared for the people that came in. Always checking to make sure we were happy. If he wasn’t there I came to find out the staff didn’t care. Servers cursing and screaming was pretty much guaranteed. I did not expect him to work 7 days a week so I knew his schedule was off on Sunday and Wednesday. So I never went in on those days. Shame on you for doing this to a kind generous man. Goodbye and good riders.


LaNette Parham November 14, 2014 at 7:53 pm

We purchased wings and pizza from the Pizza Hut in Chestet, Va on Jefferson Davis Highway the wings wasn’t cooked all the way. The manager Derrick Love was rude and nasty. We understand that the cook comes in precooked, but still the wings need to be cooked to a certain temperature before serving. The need to check to make sure the food reach the proper temp before serving.


Michele Mellor November 14, 2014 at 9:25 am

285 Johnson Ave Baden Pa 15005 724-869-5700

I was there on Tuesday Nov 11, 2014 around 12:30. I made an order the website and asked for the 12:30 pick up. I get there and and there were running a little behind and waited. I paid for my food about 12:35 & I was at the pick up window and chaos was in the kitchen area. The cook working by the window kept stating she is not used to this that she is a driver and was frustrated. The lady behind the counter was rude to her and attended other business in the store ignoring me. I waited about 15 min before someone apologized they are running behind. I heard the lady behind the counter tell the cook someone must of been late. So waited by the window some more the employees ignoring me, not giving me any status and the lady in dining area, kept looking my way but attended to her “tips” tables. Finally she came over and my pizza were finally done about 1;00. The cheese pizza that was cooked was all messed up. So she did apologize for everything and stated she was going to credit me $10 for inconvenience of everything. I thought, oh ok, this is good. She walks away and attends her business. I am waiting at the window for the credit and she again looks at me and ignores me in window as she attends the “tip” paying customers. I asked the cook about the credit I was promised and she said “I don’t know you need to aske her:. SO she came to the register and I asked how was I getting the credit, does she need my card or me sign something. Well, she threw me a copy of the receipt and stated call the number and walked away. I do not appreciate being treated that way nor do I like if promised something in good faith you should receive. My address is 138 Willow dr Feedom Pa 15042. I would be happy to dine free at the location for 2 pizzas and some drinks or a gift card in the amount that I paid for the pizza and the service 724-81-****


barbara November 12, 2014 at 2:53 pm

My family has always loved your pizzas until we started receiving uncooked dough under our pizza sauce(it appeared to be cooked at a specific temperature)…I have stopped buying your pizzas a while ago,,,,because your dough was always barely eatable under the sauce,,,no matter how often I asked the dough to be cooked longer it never happened except once, when it was cooked longer with the toppings, which burned the veggies,,,,Now the location closest to me has shut down and sadly no one has missed it,,,
You’re now advertising something new,,,


Cheryl November 11, 2014 at 2:00 pm

On Friday 11/7/14 I ordered Pizza Hut from Statham, Ga. location. I placed my order and paid online using a $15.00 gift card with remaining to go to my visa. My total order was $23.54, after $15 gift card the total for my visa was $11.38.I signed ccard slip at time of delivery for $11.38 and gave driver cash tip. When I checked my bank, a charge for $17.22 was processed, which I was surprised at since I paid online at $11.38. Went to store to inquire why?Was told that he (the manager?)made a mistake while applying my gift card? He did return the difference to me however, I am quiet leary about that transaction as he should not have needed to make a transaction in the store since I paid online, he didn’t have the gift card to apply, and I signed the reciept upon delivery for $11.38. My fear is that they are adding “tip” money to the reciepts after returning with the signed copy. This is bad business and I will not be ordering from Pizza Hut – Statham again! I wonder how many others have been charged a different amount after the fact? Everyone be careful when ordering from Pizza Hut in Statham.


joshua otipac November 10, 2014 at 9:25 pm

pizza hut – springfield, georgia
horrible. i called in route home to order pizza for my family. the person that answered the phone did not know about any special offers. said i would have to go online to view specials. went online at home and ordered 1 large pizza and order of wings at 6:52pm. Estimated delivery time was 7:22. after not receiving our pizza within 30 minutes i called to check the status, same girl answered and said the driver left 10mins ago. after waiting another 20mins and no delivery, i again called to inquiry on our order. same girl said they suddenly got busy and that the driver left but forgot our wings. at this time i asked how much longer, she said 20minutes, driver is still here but on his way! we literally live 8-10mins from pizza hut. totally unacceptable! this is NOT the first time either.


Karol November 10, 2014 at 6:04 pm

The Pizza Hut on 803S Mason Road Katy, TX is horrible, the Manager Chris needs to be fired. Especially with some many other Pizza options in the area. My son came home with a Free Personal Pan Pizza Reading award, the pizza specially gives the website to order on- line:WWW.PIZZAHUT.COM/BOOKITAWARD which is a valid website. However, the manager/employee Chris did not get the memo. I placed the order for a regular two topping pizza, then to place the order for the personal pan pizza I called the store to find out if they did curbside pick-up because parking is horrible in the plaza where the store is located, I told the Manager I coupon for the reading award and that i had placed the order on line, he said that is not possible because he had never seen one that was redeemable on line. His tone was rude and he spent about 10 minutes trying to belittle over a stupid coupon. My concern is this employees can make or break a business. I am sure the owner of this pizza Hut location would not be happy with this managers behavior towards a customer. Chris said he is the Manger when I asked to speak with the manager, I can guarantee that this employee is not the manager for this store location. 11/10/2014


rodney November 10, 2014 at 11:28 am

I am very upset with the service I encountered at the weatherford Oklahoma pizza hut I was treated like crap I was lied to and screamed at by the manager . I’ve been a long time coustumer with pizza hut at other locations and I’ve never had such a horrible experience the lack of respect from the employees is horrible at weatherford Oklahoma pizza hut don’t eat there


celsy germeister November 10, 2014 at 11:08 am

With respect to stores in the Houston & Katy Tx area…It would behoove you to investigate as you are being left wide open for a law suit. Employees working over 8 hours without lunch breaks, over 4 to 6 hours with no 10 or 15 breaks. Employees threatened to be fired when complaining.

Wage and Hour Disputes and Violations
The employment law office of SLS, represents workers in wage and hour disputes involving the following:
Exempt vs Non-exempt status
Overtime pay
Minimum wage compliance
Tip pool violations
Compensation for breaks, uniforms, tools, etc.
Sales commission
Documenting Your Case – Wage and Overtime Violations
If you believe your employer has violated wage or hour laws, collect as much documentation as possible: pay stubs, copies of time cards, emails, posted memos, or anything else that implicates your employer. If you are being asked to work “unofficially” off the clock, making a note of work schedules and the work done can help in exposing these kinds of violations. If your job requires you to perform a certain amount of creative discretion while other parts are automated or process-driven, our lawyers can review your classification to determine if you should be classified as a non-exempt employee.
Enforcing Wage and Overtime Laws
All laws and agreements related to wages and overtime are enforceable by law. We can help you file complaints with Wage and Hour Division offices of the Department of Labor. We can try to force your employer to comply with laws and policies pertaining to your situation. In case a lawsuit is necessary, we can file suit for an individual worker or for groups of workers, following a thorough investigation into all the facts of your case.


dottie blair November 9, 2014 at 2:11 am

I he pizza Hut on rt.1 in fredericksburg at massaging will sometimes deliver to us and other times say it is out of the area. No pizza Hut will deliver to us??? Also I have been a loyal pizza Hut fan for years. But we loved the thin crust but hate the new cracker thin crust. Can that be changed back if not we will not be able to eat there again.also please get back to me about delivery.5711 castlebridge rd. Near rt.3


Amy November 5, 2014 at 6:42 pm

I’ve a loyal customer of Pizza Hut (@ 3255 Tweedy Blvd, South Gate, CA 90280
(323) 566-6600) for more than 20yrs. During the times I’ve my share of good and bad experiences in both food and customer service; however, today was just the worst! I called in my order and requested delivery. The order was taken by Zaida [someone who doesn't have the best manners on Customer service]. Order arrived, I paid and then asked for a receipt …to my surprise the gentleman refused! He mentioned he was NOT allowed to provide a receipt and left before I had a chance to get his name. I called back and asked to speak to Zaida. I informed her of the incident and let her know I’m aware it’s against the law NOT to provide a receipt. She said it was just a mistake because this is a new employee (really??)! I had to wait 45 minutes for the delivery guy to comeback with my receipt!! #FAIL


Cindy Miller November 5, 2014 at 2:33 pm

The Pizza Hut in Nowata Oklahoma is horrible. We had the “lunch buffet “, they had three pizza pans with about 4 pieces of cold pizza,the salad bar was nasty wilted and crusty. There was a total of 6 people in there. We waited 45 minutes before they brought out pizzas. The waitress was very “cold” and uncaring. This was at noon!! We will not be back! !


Kiah Rodriguez November 5, 2014 at 1:12 pm

Pizza hut in Sandy Springs (Roswell Road) constantly screws up our orders and never offers any kind of condolence. We’ve gotten cold pizza SEVERAL times (although we are RIGHT up the street) and then today they gave us the WRONG pizza order and refused to change it. The customer service is subpar and the manager Javier said that they was “nothing they could do”. We will no longer use this location. The staff is horrible!


heather November 4, 2014 at 1:47 pm

location: Monroeville, AL 36460
(251) 575-2088
you need to record phone calls. i ordered a pizza last week i wanted to try the bacon and cheese crust but they got my order wrong.it was cheese only, so they gave me credit for my next order. that was fine. so this week i reordered the same pizza my husband picked it up, it was wrong again. Bertha was the same person who took both orders. when i called to complain she called me a liar, said i got the right pizza the first time but didnt like it, that was why i got credit. she did nothing to make it right and insulted the customer. not someone you should have on your team.i will not return to this location.


Claudia R November 1, 2014 at 10:25 pm

The 2019 Westchester ave Bronx New York 10472 pizza hut location was a horrible experience. The staff was very unprofessional and the orders were misconstrued. An employee by the name of Adel was very disrespectful and accessibility of customer service was unacceptable. Overall customer service is very poor , the holding waiting for in-store and over the phone was over 30 minutes and eventually the phone call would be disconnected.

(Reviewer of DOH unexpectedly)


Jessica October 31, 2014 at 9:08 pm

I am a regular customer at Pizza Hut and I have never had to make a complaint. However, on October 31, 2014 I attempted to order a Pizza and I was informed that they were not able to take my order. When I asked the employee the reason they stopped taking orders she implied “we are just backed up.” Now I have personally run a fast food restaurant myself and never once did we stop taking orders altogether because we were backed up. I felt this was very unprofessional and I was highly disappointed.


Tiffoney October 31, 2014 at 8:37 pm

I placed an order with the store located at 47 W.79th Street in Chicago Illinois… I ordered online my estimated delivery time was 5:12 I began calling at 6pm spoke with an employee named Eric and at 7:30 my order has not been received! The order was authorized on my credit card and within the last hour and a half the store line is busy and I have been hung up on 20 times after being on hold for over 5-10 minutes! This is the worst service I have experienced in my life… I have even tried to have the call center route my call! I will NEVER ORDER FROM PIZZA HUT AGAIN AND I HAVE BEEN A FAITHFUL CUSTOMER BUT THIS EXPERIENCE HAS TAINTED ME! HOPEFULLY THEY WILL REVERSE THE PENDING CHARGES ON MY CARD GIVEN THE FACT I DID NOT RECEIVE MY ORDER! UNFORTUNATELY, IN AFRICAN AMERICAN NEIGHBORHOODS THE CUSTOMER SERVICE AND BUSINESS PRACTICES REALLY SUCK! And it’s very sad


kevin dunlap October 31, 2014 at 12:31 pm

i order from store number 024184 on sullivant ave in columbus ohio. i must say ill never order from pizza hut ever again. when we got our first pizzza. it didnt have any bacon at all on it and our mushrooms looked like they ran off the pizza. we asked for fresh ones on a replacment delivery. they sent us two free pizzas back out. the problem is that when they got here they was raw like the dough hadnt been cooked long enough. we call the store back in the morning and the lady was rude and would not refund our money. even though we still had the pizzas. we couldnt eat them they was beond uncooked. so needless to say im done with pizza hut period. all we asked is for our money back and couldnt get even get that.


robin October 29, 2014 at 11:56 am

Re store 316857 Rocky River, OH. I am an employee at this store and would like to thank Corporate for freeing us of our previous manager Joanne Reuse. In all all ways, she was bad. Dictatorial, irresponsible, incompetent etc. Favoritism in scheduling for her “pet” and disregard for other’s requests. A detriment to The Pizza Hut ideal. Your new appointment, by contrast (Peter) is all we want in a manager. Efficient, pleasant and respectful of customers and employees. Thanks for making a good call!


Christina October 29, 2014 at 12:38 am

I had went online to order pizza a wk ago and was very interested in trying the new pepperoni cheese stuffed crust. Since I hadn’t ordered in awhile, I saw a new thing where you sign up and in your confirmation email, you can get a free order of cheese sticks. Well, I was like “Sure! Kids love them”. I went online and did my order (to the 13/Wabash location in Terre Haute, In) and hit send. A min later, I realized that I had a big bill and wanted the driver t be aware, so I called that location and asked if they could break a $50 (my order was $26)…employee said “Absolutely not” so I had to cancell order and order elsewhere.
Just last night I decided to try ordering again (different store) and remembered I didn’t use my free cheese sticks…so I went to use link in my email and it stated I had already redeemed them. It don’t really matter, I paid for them anyways and I can understand the system not knowing the whole outcome, but it was a bit of a let down…lol.
The pizza we ordered came from the 2001 N Lafayette location in same town. Pizza was done on time and hot, but it was all jacked up (what I ordered was all jumbled on different sides). Husband allergic to tomatoes and they were all over his side of pizza so he basically couldn’t eat and crust was doughy. So my experience of the pepperoni cheese stuffed crust was a bad one and I think I’m done with the Pizza Hut brand.. because a different company had no problem breaking a $50 and the food was made right.


Tami October 28, 2014 at 10:41 pm

I have lived in pekin Illinois for the past 6 years. Due to a previous bad experience I had not ordered from the Pekin location. Just recently I had heard from friends that their pizzas seem to have gotten better, so I ordered carryout, and was surprised. When I got there they showed me the pizzas I ordered, the 2nd one was not what I asked for. I braced myself for an argument but instead the woman taking care of me (I think her name was Kristal) apologized and immediately made the correct pizza for me. She then explained that since they messed up my order that I could keep the incorrect pizza free of charge. My opinion has now changed of the Pekin, Illinois Pizza Hut. The food tasted fresh, the staff was friendly, the pizzas looked amazing, and I will definitely be returning.


Debotah Schenk October 26, 2014 at 4:22 pm

I live in conway ark . and i ordered a medium pizza from the one on oak st. for delivery and an hour later no pizza so i called and asked for the manager . she told me they went to my home amd no one answerd well they went to the wrong address and when they got here they told me that i still jad to pay for the cold pizza and it was awful
I’m one that likes pizza hut a lot but that was nasty i will never return there and i don’t believe i should have had to pay for that . it wasn’t my bad it was there’s .


April October 25, 2014 at 12:04 am

Placed an order for delivery at 7:13pm. Was told the dele very would take an hour. Pizza was never delivered. I called back at 8:40 pm to see why my food wasn’t here. They said it was cancelled because it was the wrong address and phone number.I repeated the address and number several times as they repeated back. They got the debit card information to charge me right. They said I was a new customer. The workers there have made many mistakes with the orders. This is not the first time. My family likes pizza Hut and that is the reason why I order from time to time. I’m not a new customer, I’ve been a customer for over 10 yrs. I’m not happy with their service at all. I asked for names and they were hesitant to give me their names.


April October 25, 2014 at 12:06 am

This pizza Hut location is in Los Angeles, CA in the Mid City area.


diana griffith October 24, 2014 at 9:55 pm

we live in corpus Christi tx and we were in the yard working so we called in our order instead of online they charged more for call in orders than online orders which is bad enough. when I picked it up because delivery is a waste of time because they never get it right and always late. it was not done and it tasted terrible and I think they forgot to cut the veg. when I called I was transferred to three people and the third one hung up on me. they just lost our business . I know its not much but if more people would complain instead of taking it then they would be hurting.


Beth October 24, 2014 at 7:09 pm

Called the pizza hut in varnville sc I’m a store manager in the area and was calling about someone who had applied for a job at my store (reference check) asked to speak to mat they said he’s not there anymore, asked to speak with a manager her name is Latoya Davis she was the most rude, sarcastic manager I have ever run across!I asked for the corporate number she said she didn’t know it asked her to find it she put me on hold from 12:24 to12:48 I finally hung up. This is not how mangers are suppose to act! Shame on you Pizza Hut for hiring her


upset employee October 23, 2014 at 4:35 pm

I am an employee at a pizza hut in Bountiful, Utah as a csr. I’ve only worked there about a month and a half. I was “trained” only one day when an employee showed me how to work the phone for a few minutes and then ran off and left me basically alone to try and remember anything. I was started out with two, two hour shifts a week, but then my hours were cut to one two hour shift a week. (I have bills I Need to pay) There was no warning or explanation as to why my few hours were cut to even fewer. My boyfriend, who also works there who, also had his hours cut with no explanation (he is normally the main day driver) had to find out the reasons through a shift manager who had to ask our boss Pearl about it and then tell him. Turns out his hours were cut because “he just doesn’t want to get any work done anymore” and as for me? Well Pearl said that I’m “just not good at my job and mess up a lot of orders.” I had asked for driving shifts because id make a lot more money working a few hours a week making tips than the 7.25 an hour as a csr. Pearl also added “and if she is bad at driving she’s not going to get any more hours. I feel like all of this is incredibly unfair. Let me tell you, before my hours were cut I only seriously screwed up on one order that I knew of. It was extremely busy that day due to a rainstorm and it was my first time working while It was busy. I had failed to repeat the order back to the customer. Ever since then I ALWAYS make sure to repeat the order back to the customer, but does this matter? No. Because of that one major mistake my hours were simply cut in half without Pearl or anyone else talking to me or warning me about improving my work. I have not been given any chance. Pearl’s lack of communication makes me sick. Not to mention she picks favorites and is gossipy. There is this girl that works as a csr, she is seen as the main csr I believe. She tried to work towards being a shift manager at one point (which the store is in need of) and pearl just let her try when she had already decided she didn’t want her to be a shift manager. And pearl even told other employees “it’s not gonna happen” At this point I don’t know what to do. I really don’t want to quit, I want to be given a real chance, but I’m just wasting my time right now. If I could be helped that would be amazing.


Victor October 22, 2014 at 9:40 am

We visited your Pizza Hut restaurant in Delran, NJ and had a very poor experience. We arrived before 6pm and found that we were the only 4 people eating IN the restaurant. First, the service was slow even though the restaurant was empty. Second, we ordered the following: 1 large cheese pizza, 1 order (8 pcs) of buffalo wings, 1 spaghetti with meatballs. The pizza came out almost immediately while we had to wait an additional 15-20 for the wings. The spaghetti had not arrived after another 15 minutes for my mother-in-law, at which time my wife went up to the front desk (no one had returned after serving the wings). She was told it “was cooking”. Another 10 minutes passed, at which time the server showed and proceeded to place an aluminum dish (used for cooking the meal) in front of my mother-in-law. My wife then went back up to the front desk and asked if they could serve the spaghetti on a plate, the server told us they never served the spaghetti on plates. SERVICE TERRIBLE!


kelsey leigh October 19, 2014 at 9:51 pm

ok pizza, so we ordered pizza in iowa city at coralville and they got our wings wrong no big deal they were bringing us new ones and we also added stuff for a new order. and they lady on the phone said itll be 45 mins,.. so about 35-40 mins later we go outside and wait for them finally about 45 mins later when they said the pizza would be here mind you, the driver called and said ill be there in 10 mins and 25 minutes later he shows up that 45 mins turned into a hour and 10 mins. our food was COLD.! and a waist of money for the fact it tasted bad from being cold. im not from iowa city but that service was just ridiculouos! almost 40$ in pizza and wings and we couldnt eat it cause everything was cold our food from before was cold due to the fact we had to go downstairs and wait forever for new food which was also cold. not very saticfied costumer…..


CJ Sweesy October 19, 2014 at 6:13 pm

Dear Pizza Hut,
I don’t know why but I’ve tried to order personal pan pizzas from the Craig Ranch location ” 8408 Stacy Rd , McKinney Tx , 75070. Multiple times and I never get them, they say they don’t have any more personal pan pizzas, I’ve documented 22 times I’ve called and they have told me that!! I don’t believe it…..4 customers gone! Just wanted someone to know!!


CJ Sweesy October 19, 2014 at 6:21 pm

Oh, I just ordered 6 from a location across town… Last time I make a 4 mile drive vs delivery… I’ll go else where after this.


marie October 19, 2014 at 3:20 pm

This restaurant is awful. The manger Amanda Lee is very rude and hateful. She complains to customers about working all the time, she is very whiny and stays on her phone all the time. Her cell phone never leaves her hands. She is always taking pics of herself and acting childish. The employees always looks stoned and never kind. You walk thru the door and they look at you like really we got to fix something. I do know of drugs being dealt in the parking lot by some of the employees and a crack pipe that was found in the parking lot where employees park. Amanda is also on her cell phone when other employees are scheduled off hounding them to come in and do her job. The restaurant is very nasty. I will refuse to eat back at Pizza Hut ever again because of the filth and how rude the employees are. Something needs to be done about this!!!


Ethan pack October 19, 2014 at 10:57 am

Dear Pizza Hut corporate, I am not at all impressed with pizza huts new pizza sauce. Pizza Hut is not Pizza Hut any more and it is very very disappointing. My family and I are lifelong Pizza Hut lovers and this new sauce ruined it. We ate there as children loving the pizzas as they were, there was nothing better than how they tasted, the best pizzas around and now. That is a thing of the past. I regret to inform that you have lost some life long customers from ever eating there again, until you decide to change the sauce back as it was. I have talked talked to many other Pizza Hut lovers and you had lost there support aswell. You have lost very loyal customers. Thank you


sharon October 18, 2014 at 2:03 pm

You need to check out your Manitowoc Wisconsin Pizza Hut. That manager you have there is terrible. Over weight and standing around talking on her phone while she gives orders and picks on new employees. Never lets them off their shift to do the jobs she should be doing. She comes to work like she just crawled out of bed with a hang over. Get rid of her and some of her buddies who go along with the way she treats people. It’s hard to sit and watch her treat some employees like that and try to eat a pizza!!!!! You leave there feeling sick. You better check her out. She gives pizza hut a bad name–if you even care.


Leave a Comment

Want to make sure Pizza Hut sees your comment or complaint?

Share your experience to get more attention:

Previous post:

Next post: