Motel 6 Corporate Office

Motel 6 Corporate Office Address

Motel 6
4001 International Pkwy
Carrollton, TX 75007

Contact Motel 6

Phone Number: (972) 360-9000
Fax Number: (972) 360-5821
Website: http://www.motel6.com/
Email: Email Motel 6


CEO: Jim Amorosia
CFO: Lance Miceli
COO: Alan Rabinowitz

Motel 6 History

Motel 6 was founded by William Becker and Paul Greene in Santa Barbara, California in 1962.

The partners wanted to build motels with bargain rates and decided on the rate of $6 per night; a rate which would cover building costs, land leases, and janitorial supplies. This $6 rate is the reason for the name “Motel 6.”

To cut costs the brand offered coin-operated black and white television sets instead of the free color televisions offered at more upscale hotels. Motel 6 also had no on-site dining, a model that continues today.

Throughout the 1960′s the Motel 6 model became more popular and the company began to to take a small market share away from bigger chains.

By 1980 Motel 6 had 300 locations.

Kohlberg Kravis Roberts bought Motel 6 in 1985 and began to move it away from the no-frills approach.

French-based Accor bought the company in 1990 and began franchising in 1994 in order to expand more quickly

In 2000, Motel 6 expanded internationally for the first time with a location in Ontario, Canada.

The Blackstone Group bought the motel chain in 2012 for $1.9 billion.

Today Motel 6 has more than 1,000 locations in the United States and Canada. Motel 6 also operates extended-stay hotel chain Studio 6, which has about 60 locations.

{ 32 comments… read them below or add one }

loretta October 11, 2014 at 12:28 pm

I’m writing this but just like my many letters and complaints I’ve got no where fast I’m voicing my option because the way me and 15 yes 15 family members where treated on August 16th 2014 it was at the best repulsive I need someone to give me a number where I can talk to someone about my concerns….


Susan Pilcher September 25, 2014 at 8:44 am

oh and you can see the pictures on my face book page go to Susan Pilcher in Rhode Island. Comments welcomed in anyway.


Susan Pilcher September 25, 2014 at 8:43 am

Wooo it is nice to know my boyfriend are not alone. I don’t know if this will reach anyone important like:
CEO: Jim Amorosia;
CFO: Lance Miceli
COO: Alan Rabinowitz
But here it goes, we are decent respectable people and we planed a trip to Florida and I have all information to back up our insane experience at a Hotel 6 in Kissimmee Florida.

Financially we planned it to fit are budget and as you all know expense matters in every way. We went to visit 3 little girls and give them a nice time with their father and I. When my boyfriend and I arrived in Florida we knew we could not afford a luxury hotel, so we decided after checking out the prices that the Hotel 6 would have to do. When we checked in the rooms and I say rooms because we check about 3 and they stunk like sour wet towels and the rooms were not clean at all BUT because we were on such a tight budget we had to settle but I did email the Headquarters of the Hotel 6 and my boyfriend and I had to make do so this is what it took. I cleaned the whole room from top to bottom and I washed all the bedding myself and we used are own towels and we stayed for 3 days we were going to stay for 4 but they came to the door and kicked us out for no reason at all. They said when I went down there that we had to much stuff which we kept everything in the car and then I asked to speak to the manager and was told I would have to come back later, I did and she said that my boyfriend went to the door unappropriated which was so insulting that I was so mad. First of all my boyfriend will not even wear shorts out in public and anyone who knows him will tell you he is the kindest decent man ever and he would never and I was with him the whole time, he did not. It was a nightmare and if I could I would sue them for slander. The tape in the office should show everything because it was running and I made sure to talk into it. Here are the pictures of are room and how we put things up off the floor when we had to bring things in from are car and what I had to buy to make the room safe. This Hotel 6 is the worst Hotel there is and they have false advertisement and I want to sue them for real never have I wanted to sue any place like this place ever. And if this does not get seen I will make sure it does every word and every picture. Even if I have to go to the media to get attention about this.


Elizabeth corredor September 21, 2014 at 2:02 pm

I also suffer from depression, high blood pressure and anxity but I will give all my.papers to my.lawyer .Thank you…


Elizabeth corredor September 21, 2014 at 1:57 pm

G.m i stayed at the motel 6 at Caribbean culter bay homestead.the staff were very nice but I
do have a complaint on the 18th of September I got robbed $500.03 I reported it to the bureau of investigation I have a case # I was talking to.my lawyer and I ask the front office employer if my lawyer can fax important papers she told me their would be no problem I was in total shock because this has never happened to me.I told my lawyer that what had happened to me .I left like at 3pm but I had to get all my things in the room . On friday the 19th I went back to stay again and they told me that I checked out late I explained to Teresa the front clerk what happened and she said that she would talk to the manager maria the manager maria was that day when I told the clerk when I said that to the clerk. I told her again of what happened to.me that day and she told me very cold that she could not book a room for me because of what.happened. I told her I was resolving my.problem of the money that they robbed from my.account and I have never
Been threw this and she is a very cold person.I had to sleep in my car that nite because of what the robbery that they find I want her to pay for doing this to me and im going to talk to my.lawyer I stayed thier more then a week and I never had &
A problem paying the room.you has corporate should make maria the manager pay for all the suffering and painfall nite that I had to go threw im in a lot of stressful issues because.maria the manager whats not a good human.I will contact my lawyer and I will explain it all what happened to me. Thank you..Elizabeth corredor



michelle azevedo September 14, 2014 at 4:29 pm

I was at the am pm and a worker from the motel 6 on bechellie in redding ca came into the store and was talking to another customer about how she had cut this guy off at the gas pump he said he would punch that fn b in the face the motel6 guy said pregant . he said I dont give a shit I would still hit that fn b he said he would to .Iwas so upset Icalled the motel 6 where the guy worked and the manger tammy did not seem to care they can look at the store video and see that the motel 6 guy called this women every name in the book started the whole thing and got this guy all heated up but she defended him . not a good look for motel 6 women beaters working for them


Rebecca Clark September 13, 2014 at 5:40 pm

I’ve been using Motel 6 for about 20 years of traveling. I’m a single female and always travel alone. I was given a DNR from Las Vegas, NV Motel 6 on Dean Martin Blvd. Anyone that knows the area would know if you stayed there once or twice; it is a safe haven for street prostitutes. Which is fine that’s not my business…..until I went to rent there at 9pm about a week ago (I’m displaced as my apartment fell through) and was RUDLEY told by management I was not allowed to rent there. They would not give me a proper answer as to why. Again ~ not that it should matters because their business ~ ALL derived from foreigners, homeless, drug addicts, straight up hookers and dealers; why am I banned? You think I’m a cop? I’m gonna shit down your little secret? Its not a secret businessmen and other people drive through there daily looling for hookers. They are aggressive and annoying to the hotel patrons. Motel 6 told me it was regarding a disturbance but out of all times renting there …..I only had ONE. There was a kid ~ extremely high, dirty homeless kid trying to hustle me for money in the laundry room, trying to touch me and then threatening and insulting me. I went straight to the front desk (I suffer from ptsd Chronic so I feel majorly threatened.) I requested the police or security and yes I was mad. My door was being knocked on half hour before by people that were also not renting but at the pool. That’s the ONLY problem I have had there…….so I asked if being a HOOKER is CRITERIA for RENTING AT MOTEL 6 ON DEAN MARTIN IN LAS VEGAS?? Bad news people. Not only was I insulted for asking for an explanation when I returned; their manager rudely told me I was “crazy” because I had PTSD and that he was calling Metro Police to get me on Trespassing Charge. OBVIOUSLY ~ I want my money back from the last year of what I’ve spent; and since Motel 6 does share information with other Motel 6……I want paid in full as I will never ever rent from one again. I’m completely disgusted. They have the dirtiest rooms, and hookers everywhere fighting with pimps. You cant drive up without being hustled and I’m the one with the problem? I think not and I want my damn money back every penny.

Yes be sure to check it out for yourself.


Lucia wiener September 13, 2014 at 11:24 am

I would just like a call from corp. I want to speak to someone with a pulse not on the computer I want to be sure they hear the complaint not just read it and dismiss it. So please corp. give me an email and I will give you my number.


Elrico Evans September 6, 2014 at 10:42 pm

Hi! To Whom This May Concern noone seem to know where my work check is l was told by Anthony Wells (GM) to come in on 9/5/14 and pick my check-up after he told me I no longer work there. I specifically asked him were they firing me he said no nothing like that. He stated that I had too much going on in my life to be a good fit there. They had someone at the front desk have me sign for my hours that I worked on 9/5/14 but she could not find me on the payroll. I called and spoke with Natalie (manager for Motel 6 in Fife, WA) and she also hired me for the Night Auditor position. On 9/6/14 she said she would call me back after someone relieved her for lunch. She did not return my call and she asked me to leave a number where I can be reached. It’s like I’m getting the run around. Therefore that is why I’m calling the cooperate office. Just think should I be glad that I did notwork with this Motel 6 when they ccan’t even find my payroll check.


charles haakma September 4, 2014 at 4:08 pm

i had similar problems in Dubuque, motel 6 at 2678 Dodge st. Please call corp. guest relations asap. they appear to care.


jessica August 30, 2014 at 9:52 am

Nasty Nasty place. I am disabled, have 3 service dogs and had to stay at the motel 6 in Big Spring Texas. I was in room 121 and there is no carpet, the phone is dead, cockroaches on walls. Filth all over outside, piles and piles of trash out in the back parking lot. broken beer bottle by the swimming pool, the guest here have approached me while I was taking the dogs out to use the bathroom and asked me if I had drugs for sale. A guest approached a different woman guest and wanted to pay her to have sex with him. At 4 am on 8/29/2014 my toilet exploded and flooded my room. It is now 9 am and while I was promised a different room, I have not been moved. The maids are weird to say the least, the manager is dirty and and looks really bad. I am going to file a complaint with the health department. I think the corp office needs to return the money I had to pay to stay here a for 8 days. In fact I think sueing motel six for their disgusting rooms, safety violations and exploding toilet would be some thing I need to look into.


Erik Musselman August 30, 2014 at 7:07 am

My Wife and I are staying at motel6 on hwy85 in ft.Lupton Colorado on the room in infested with fleas. . We got all eat up , we are currently in the e.r in Brighton, Colorado the wife is sick as hell. The manager @ the motel6 said we will give u your money back in a check witch will mail from headquarters in week’s also we are keeping all your stuff then the boot in the ass on the street’s. .. so thanks motel6 we are homeless and lost all of our clothes. .

Erik Musselman. ..ph#970-889-****


David Connelly August 25, 2014 at 2:12 pm

Motel 6 in cheyenne wyoming has rude staff, thieving and the front desk keeps trying to sell me meth let’s boycott this place corporate don’t give a shit


paul August 21, 2014 at 7:42 pm

My wife and kids and I stayed in motel 6 on 8/20/14 and 8/21/14 in Springfield Illinois exit 80 on I55. 2nd floor the guy that worked that night on 8/20/14 was very nice room was clean. But in the middle of the night are air-conditioning went out told front deck in the morning the said well we have a fan u can use really I understand its a cheap motel put move me to another room or fix it it like 90 in the room and it 80 outside that no way to treat my family or anyone for that matter I seen others get in there room then hour or so leaving with there bags because the air isn’t working. So I looked up the vent holes on filters so that tells me its all clogged up with naste stuff. We all need a refund for these room being like this.


TINA August 17, 2014 at 10:30 pm

I have stayed at numerous Motel 6 locations over the past 11 yeas and have always been satisfied with their accommodations. I feel you get what you pay for and forgive most of the issues as they seem trivial given that they allow pets which is important to me. This past weekend I stayed at location 4744 in Reno NV….it has ended more than a decade long relationship with the company. I had items stolen. So wrong! None of the managers are willing to talk to me or assist in my complaints. I have received endless excuses from ” it was a new housekeeper” to “no managers are available until next week.” Their final comment to me was “we are not responsible for lost or stolen items.” Even if they are stolen by their staff they will not compensate. A few items of clothing or not it is unacceptable. I will NEVER use a motel 6 again. I will pay the higher price for sanitary accommodations and honest service. I mean after all…the money I saved on the room will have to be used to replace my stolen wardrobe…not worth the discount.


LANEA August 17, 2014 at 6:18 pm

I had stay in Pocatello #4734 Idaho on Govt Business on 7-11 thru 13 2014 I had found the room i was given was not clean shavers still in the shower food, still in the fridge dirty bed sheets, i had to sleep on top of the covers and not sure if anything else was not clean… I had to pay overrated price because of a festville going on….The only thing they did for me was give a 10.00 discount for that night and the next night…Really what ever happened to CUSTOMER SERVICE and INTERGITY and RESPONSIBILITY!!!!
You would never see them accept a 10.00 DISCOUNT for a dirty room and bed sheets…The manger told me they are under new mangement…I DON”T CARE IF THEY ARE…WHAT ABOUT RESPOSIBILITY FOR THERE ACTIONS…REALLY A $ 10.00 DISCOUNT WOW!!!!…FOLLOWING IS A RESPONSE TO THEM FROM A LETTER WRITTEN BACK TO ME…
(We are currently under new management, so please rest assured appropriate measures are being taken to address the problem and prevent future occurrence. I want to apologize that the first room you were put in, room 264, was not cleaned properly before you checked in. As it was the busiest weekend of the season we had nothing to move you to. Along with being under new management we have also begun training new housekeepers to clean the rooms the correct away. )

I still believe that you can do more for me… Would you like to sleep on dirty sheets when you pay for a room that is not clean. to me this is un acceptable even if under new management.. There is no excuse for this type serviced from anyone…Sounds like you are passing the buck on this one…I don’t deserve this type of service or treatment of overlooking and making excuses to cover up what was done is un acceptable to customer service… and too pay for a dirty room and bed…Does this mean that you don’t care about customer service!!!! Just as long you get your money no matter how you offend the paying customer…Really wouldn’t you expect more from a large motel chain , what about reputation and integrity.. I also work for a large co known as the Govt…I don’t get paid high wages which forces me to use a more reasonable rate, but i don’t pay for a dirty room and bed, i work extremely hard for my money which i deserved better service which i was not given… And all you can tell me is sorry charlie… You express that you did not meet my expectations… Then what type of expectations do you have for yourself and the company you represents…Again passing the buck….

I still believe that you can do more for me… Would you like to sleep on dirty sheets when you pay for a room that is not clean. to me this is un acceptable even if under new management.. There is no excuse for this type serviced from anyone…Sounds like you are passing the buck on this one…I don’t deserve this type of service or treatment of overlooking and making excuses to cover up what was done is un acceptable to customer service… and too pay for a dirty room and bed…Does this mean that you don’t care about customer service!!!! Just as long you get your money no matter how you offend the paying customer…Really wouldn’t you expect more from a large motel chain , what about reputation and integrity.. I also work for a large co known as the Govt…I don’t get paid high wages which forces me to use a more reasonable rate, but i don’t pay for a dirty room and bed, i work extremely hard for my money which i deserved better service which i was not given… And all you can tell me is sorry charlie… You express that you did not meet my expectations… Then what type of expectations do you have for yourself and the company you represents…Again passing the buck….


Chris Sterner August 12, 2014 at 2:58 pm

As long time satisfied customers of your motel chain we have found a serious decline in the standards. On a recent trip we stayed at three of your motels, all of which met far less than our expectations.
The first was in Chattanooga, Tenn # 4423. There appeared to be either human or pet feces in the carpet. When bringing this to the attention of the front office , they immediately showed us two other rooms. The second motel was in Columbus, Ohio #495. This facility was run down and in need of renovation. The bathroom was in severe disrepair. The front staff was helpful in giving us directions into the city. Our third motel in Lumberton, N.C. #202 was by far the worst.. The floors ( not carpeted) were dirty, especially the bathroom. This floor was black with what appeared to be mold and mildew. The wall above the shower stall had a sizable area of green mold. In addition, by 10:00 pm, a brisk questionable business was taking place in the motel. Cars would pull into the parking lot, stay a short time, then leave. This continued until 3:30 am.
While the employees of the various Motel 6′s were helpful and courteous, the condition of our rooms were unacceptable. Therefore, we are considering using other motel chains on our future trips.


Kim August 8, 2014 at 6:42 pm

I recently took a position with the Motel 6 chain. I was very disappointed with the company. When training myself and another person, the head housekeeper, missed Very Important procedures, Like the checking for bed bugs !!!
And in training with one of the other employees, I was told that there is just not enough time in the day to complete the work, so I was to do things quickly and if it was not up to standards it was ok, just get the rooms turned. Rooms are not up to standard yet are passing inspection, and being rented to the public. And in the time I was employed there the police were constantly arresting guests, they are severely understaffed and the employees are overtaxed, Many rooms have no working air conditioning, and even though rooms are non smoking, ashtrays with no smoking symbols are provided in the rooms. And guests are allowed to smoke. Very disappointed with motel 6 and will never stay in one myself, as my standards of clean are so much higher than theirs. This was in Denver off of 39th St, and if I were you I would be checking the bed, in and under for needles before staying or sleeping, because the staff surely is not. I QUIT


cedric rodgers August 2, 2014 at 12:16 am

i would like to file a complaint against an employee that works at motel 6 at 6011 south 6th st in springfield, il. the person name is david. he refused to give any other information. please call me regarding this employee we were didiscriminated against and this should not be tolererated
my number is 832 259-xxxx
i always use motel 6, but this may change my mind forever


sandi Bernard August 1, 2014 at 3:48 pm

DO NOT STAY AT MOTEL 6. We stayed at the Caseyville Motel6 on July 12 and had ALL our things stolen. My 15 year old sons truck and his racing coachs motocross trailer….both their racing bikes all their tools and gear STOLEN. $10,000 worth of property taken from the motel 6 parking lot. Even worse……NOBODY CARED…..they need to place video surveillance on the property.


Douglas Case July 26, 2014 at 3:12 pm

I stayed at motel 6 in St Joseph Mo on Friday the 26 in room #323 and i will not stay their or any other 6. The staff was rude. I got to room tv was on pretty loud i grabed the remote to turn it down did not work went to call front desk phone did not work found out it was unpluged i pluged it in and made my call. I drive a semi truck its 97 degrees outside and i am at the far end of complex the wanted me to come get another remote. I found a blood stain on the pillow the sink would not drain due to stopper being unscrewed i fixed that also i got in the smallest shower bathroon i have ever been in my pull camper has mor room and the floor is bamboo look flooring and really needs moped in the shower the black gunk came off my feet was bad from walking on your floors.you need to investegate this place.i will not come back.


Sarah Francis July 20, 2014 at 2:21 pm

Holy hell hole, in Utah for my brothers wedding, Salt lake city airport, 1990 West North Temple Street, Salt Lake City, Utah.
We were trying to save money, and thought Motel 6, what a mistake that was. The room smells like cat piss, the carpet is stained with black spots everywhere, black mold in the bathroom, the shower is not clean, theres mold everywhere, the bathroom has rotting wood everywhere, I won’t take a shower, I can barely brush my teeth, no toiletries were provided, I cant walk in my barefeet its so dirty, my sheets are dirty, I had hairs in my bed, I couldnt sleep all night, I just felt dirty. What an F’n nightmare and shit hole. I want my money back, im never!!!! Staying at a motel 6 again!!!!!!!!!!!! O and I have cigarette burn marks on the comforter, its a non smoking room!!!!!!!!! Corporate is hearing about this!!!!!!!


Jerry Shelton July 9, 2014 at 3:13 pm

OMG!!!! Where do i began, Hilltop Motel 6 in Redding CA. What a nightmare.Let me start by saying I stay at motel 6 about 5 times a month for work all up and down the western united states. And after my recent stay I will never spend another dollar at ANY MOTEL 6….. My most recent stay was with my son for one week while visiting Redding. For a week straight there was a prostitute only a few doors down from our room. At first we had no idea what was going on, but it didn’t take long to realize she was prostitute.5-10 men a day for FIVE DAYS STRAIGHT!!!! Finally i had enough, I confronted management about what was going on. And upon doing so look behind the counter to find the prostitute just hanging out. THEY ARE IN CAHOOTS!!!!. DISGUSTED AND CONFUSED I CALLED THE POLICE. When they came they said they had been investigating it for a few months. I can’t believe it but can assure I list all faith in all motel 6 chains as they have absolutely no concern with what riffraff goes on. My next move would be contacting the local news!!!!!


Gayle Williams July 7, 2014 at 7:51 pm



susan bell June 28, 2014 at 6:10 am

Who do i talk to about motel 6 taking my money and putring me out 30 mins if that long out last night i got a room at motel 6 in sacermento my son and daughter in law and 3 year old son was to i was going to dennys they had to use the bathroom i told them run upstairs while i run to dennys the front desk man was so rude and bossy told me to leave without refund now i hadnt been in the room yet and the baby just used the bathroom that cost 70 dollars because i believe he was racist and felt he could just take are money and put me out he was laughing as i walked away and said very loud and rudely you can go now you are evicted with no refund you and that black kid please contact. Me asap susan bell 510-221-XXXX


Ron Rohr June 26, 2014 at 4:35 am

We”be been at this motel for several weeks. Same room for 4 days. After paying to stay another day and we already had room service come thru 2 different times the same male maid came unannounced into our room. No knock or saying anything. I feel this is a violation of our privacy.The motel was Motel 6 on Kern Street in Salinas, Ca


LTD Wireless June 5, 2014 at 6:18 pm

Our company is expanding sales with hotels like the Hilton in Pasadena CA.
We have great products like cell phone wall chargers for your guests that
forget to bring them. We would like the contact person who would be in charge
of showing our products. We are hoping to hear from you soon.

Thank you,
Richard Graff


New Vendor May 18, 2014 at 10:28 am

We Bid on a pool repair job for our local Motel 6. My quote was awarded with their contract – including the stipulation of a deposit we required to begin work, adjustments to the warranty of the work, and a more liberal completion date. We got the owners the insurance and EIN info they requested and they sent it their purchasing agent. by the end of that week we had still not received the deposit we requested. In order to get this job completed by the contracted date, we went out of pocket to cover the supplies and labor for the job. We completed the job in good faith and to the owners satisfaction. We requested of their purchasing agent information on when and where our deposit check was issued and mailed mid week after we had completed the work. After getting the run-around we still do not have any information on if or when our payment was processed. As stated in their contract we have until today to complete the work, which we finished a week earlier, as well as signed confirmation that we would receive deposit. This places Motel 6 in breach of contract as we still have yet to receive a check. We are a small business and took a risk to help our local franchise look their best. Given the nature of our business, spring finances are tight and keeping all of our suppliers and labor paid on time becomes a challenge when corporate AR personnel do not do their jobs adequately and get their vendors paid within the time frames they promise. Once bitten twice shy. We will be very circumspect in the future about the ability of Motel 6 to pay their bills on time given the ineptness we observed while providing our specialized services.
P.S. We found a crack pipe in the bottom of the pool while we were cleaning it out. Classy joint.


Mike August 12, 2014 at 1:47 am

If this motel 6 was a franchise then that owner needs to pay you. The office in Dallas don’t pay bills for someone that is a franchisee. I hope you were not messed over being a small business. The corporate office AP will send out checks and direct deposits once they have everything they need. Now if the General Manager has not approved the bill and sent it to corporate and its a corporate property then call the General Manager if that don’t work call the Area Manager because if this is a Corporate Motel 6 you should have been paid on time unless there was a break down from the property to the corporate office. If its a franchisee then you need to go talk to the person who signed the contract with you and if its a franchise you may have to sue to get your money. Speaking from past work.


kevin crutcher April 22, 2014 at 6:06 pm

I stayed at motel 6 in el cajon last week not only were their bed bugs people kept knocking on my door at 3/4/5 in the moring i complained about it and got put on a do not rent to list


Mike August 12, 2014 at 1:52 am

This happens with Motel 6 because this keeps the owner or manager from having a problem with customer service and being charged with a complaint. Call corporate and complain about it then if its a corporate store the GM may get into trouble but if its a franchisee nothing happens. Motel 6 is letting franchisees run down the business AND THE REPUTATION PERIOD. The company properties are run down and in bad shape because they don’t want to spend the money to fix anything because they are trying hard to sell them all to a franchisee period. They make much more money collecting franchise fees than running a motel. The major part of franchise properties don’t care and are stingy and cheap. So don’t expect much for the money period. Your better off paying more for a room with a mom and pop no name place than a name brand anymore like Motel 6 they are all about the money and not running a motel.


Rita Haydu March 3, 2014 at 9:17 pm

I had booked the room back in July 6, 2013 and found out that they had no confirmation number 4521MO4895 for us, four days before arrival. Now I have to re-book at a higher price. This is poor management not contacting me about the motel changing the name from Motel 6 to Ecolodge. I would like a refund for the difference I have to pay for the room from Ecolodge. The difference is $119.66 that I have to pay.


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