Macy’s Corporate Office

Macy's Corporate Office Address

Macy's Inc.
7 W Seventh St
Cincinnati, OH 45202

Contact Macy's

Phone Number: (513) 579-7000
Fax Number: (302) 636-5454
Email: Email Macy's


CEO: Terry J. Lundgren
CFO: Karen M. Hoguet
COO: Thomas L. Cole

Macy's History

Macy’s was founded in 1858 in New York City by Rowland Macy.  Originally a dry goods retail shop on 6th Ave, the store was located far north of most existing dry good stores.

In 1875, Macy took on 2 partners (Robert Valentine and Abiel La Forge) .  All 3 partners died by 1879.

In 1895, the Macy family sold the business to the Straus brothers.

In 1902, the flagship store was moved to Herald Square, where it remains today.

In 1986, a leveraged buyout of the company was led by CEO Edward Finkelstein.  The company filed for bankruptcy in 1992.

In 1994, the company merged with Federated Department Stores.

In 2008, Macy’s celebrated its 150th birthday.

The company currently operates over 850 stores in the US.  The Macy’s corporate office is located in Cincinnati, Ohio.

{ 117 comments… read them below or add one }

Srinath April 13, 2014 at 6:42 am

Web site, getting into the details of the item is not possible. Extremely slow and I was not able to do any shopping. This must be fixed as soon as possible. I do not experience this with other web sites as KOHLS. Basically I could not view the individual item details of your web site although I tried more than 20 times. I was trying to shop Men’s Suits.
This must be fixed if you want customers to shop on line.


Yolanda Woolard April 10, 2014 at 2:24 pm

I received a gift card for christmas from my daughter and when I went to use it the store said it had been compromised. It was purchased in madison al. We live 350 miles from there. She contacted Macy,s and all they do is make excuses. Wanting her to go to the drug store where it was bought. It was for 75.00 dollars. It was not my wife’s fault and it is hard to drive all that way for 75 dollars. They should give her a new gift card. She buys a lot from macys and has been a good paying customer.


Maureen Bonzey April 9, 2014 at 2:26 pm

Just a quick note about your employee, who works at the Natick store, in the men’s department. Grayling Wallace is an exceptional employee. He takes time with his customers, helps choose suits, ties, shirts, and puts the whole wardrobe together. The men in my family do not like to shop. I need Grayling Wallace when I shop with them.

Please, someone take the time to meet this employee of Macy’s. He should be giving classes on how to better serve your customers. He is your top employee.

Maureen Bonzey


Maxine Bates April 8, 2014 at 4:28 pm

Good afternoon. I work at the Law Offices of Reid L. Steinfeld and we have the hospital account on behalf of Mercy San Juan Hospital. On November 23, 2013 we asserted a Hospital lien to your company. To date, we have not received a written or verbal response from your Risk Managenent representative or legal department. The patient/plaintiff involved is Iris M. Portela. Date of Incident: 12/27/12. Her personal injury attorney is Jacob Emrani. Please forward this inquiry to the appropriate representative at your earliest convenience. I would like to get the representative’s contact information for future reference and to update my records. Thank you.


Diane Marsh April 6, 2014 at 10:29 am

I have been a long time customer of Macy’s and have always enjoyed shopping in the stores, and have felt confident that I’m buying a good quality items – until recently… In January of the/is year, I purchased a robe and two Madenform bras. I developed a horribly/itchypainful rash a couple of weeks after wearing these products and thought maybe they needed to be washed. The rash continued. I switched to a hypoallergenic detergent for these products yet the rash continued. I discontinued using all three products and the rash went away after about a week. I tried to use these products one at a time and each time, after just one days use, the rash re appeared… All three products are made in China… I’ve read many other complaints through forums with the exact same results… Perhaps it’s time to stop using Chinese factories where their health standards are substandard and their water is proven to be contaminated… I won’t buy anymore products made in China, and am a bit dubious about Macy’s as well… We as consumers pay top dollar for your product and expect a bit more!


Elisa April 1, 2014 at 7:12 pm

A 21-year-old Afghanistan veteran claims she was denied a job in Macy’s specifically because of her service in the war-torn nation.
Kayla Reyes says she interviewed for a job on the sales floor at Fresno’s Fashion Fair mall in February but was told that she wouldn’t be able to relate to customers because she had seen combat.
Reyes, who enlisted in the military at the age of 17, claims that the interview took a turn for the worse when her 4-year army career came up and that the hiring manager said, ‘Being that you’ve been over there, you wouldn’t really know how to approach people.’
Stunned, Reyes said the manager continued and said that having spent a year dealing with IED’s and the Taliban, ‘Once a customer’s in your face, you wouldn’t know how to do it. You wouldn’t know how to react.’
Someone at Macy’s needs to send the manager to the unemployment line.
Maybe give Reyes her job.
Please look into this as VETERANS NEED jobs in this FREE COUNTRY…HELP HER PLEASE…
Thanks Elisa Later


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