La Quinta Corporate Office

La Quinta Corporate Office Address

LQ Management LLC
909 Hidden Ridge Suite 600
Irving, TX 75038

Contact La Quinta

Phone Number: (214) 492-6600
Fax Number: (214) 492-6616
Website: http://www.lq.com
Email: Email La Quinta

Executives

CEO: Wayne B. Goldberg
CFO: Temple H. Weiss
COO: Angelo J. Lombardi

La Quinta History

La Quinta Inns and Suites (or LQ) opened it’s first hotel in 1968 in San Antonio, Texas.  The company was founded by brothers Sam and Phil Barshop.

La Quinta grew, mostly in Texas, during the 1970s.  Phil Barshop left the company in 1977.

By 1986, the company had 170 hotels mostly in Texas and Florida.

In 1991, the company was taken over by the Bass and Taylor families of Ft. Worth, TX.

In 1999, the La Quinta corporate office moved from San Antonio to Irving, a Dallas suburb.

Today, the company operates over 700 hotels in the US, Mexico and Canada.

 

{ 58 comments… read them below or add one }

Shelneu April 15, 2014 at 9:29 am

We stayed at your Baltimore airport location on 4/12.

Dee at the front desk during check-in was EXTREMELY RUDE. We arrived at 3:40 (40 minutes after check-in) and instead of greeting us, her exact words were “your room isn’t ready and I don’t know when it will be, she is upstairs and isn’t answering me”. I asked if someone could go ask and she said, “I said she isn’t answering me”. Keep in mind, a young man who worked at the hotel was sitting at the lobby computer on his cell phone and surfing on the internet. He certainly could have walked upstairs and found out when our room would be ready for us.

When we returned to the hotel an hour later, she didn’t say a word. I handed her my reservation confirmation number and she handed me the room keys. The only thing she said was “do you need a wake up call”.

The other employee I mentioned above was still on his cell and surfing on the computer so I stood there waiting so I could print my boarding pass. Dee then told him to move since I needed the computer. He did and I sat down to print it. The printer wouldn’t work. Dee tried to get it going for 15 minutes and I finally asked her if she could print it for me behind the desk at her computer. She said “not now, you can try and come down later”. She then proceeded to sit down and eat her carry-out food behind the desk. I told her I needed to get it printed and the fact that they had a computer and printer available was a main reason I chose to stay there. She then called the other employee to see if they could get the printer to work. I asked again, can you please just print these out for us at your computer? She said “not right now”. The other employee was finally able to get them to print, after we spent 30 minutes waiting.

Finally, when we left in the morning with our luggage (which was a clear indicator that we were leaving), not a word was said to us by the morning desk attendant. Your typical person would have said something such as “Good morning, thank you for staying with us, have a good day” or SOMETHING. Her attitude didn’t seem much better than Dee’s.

Dee is by far the most unprofessional individual I’ve ever encountered at a hotel. I can assure you that I will never stay at that property again, maybe never at La Quinta again because of her.

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julia green April 13, 2014 at 9:25 am

When my daughter and I checked into our room we found a filthy carpet a leaking hole in the ceiling in the bathroom a soaking wet towel on the bathroom floor, trash in the trash can and toiletries that had been opened and used. I simply requested a clean up. We were left without towels and still a constant leak and wet stinky floors. The next morning we asked for towels and the desk cleek had no idea where they were or when we could expext to receice them. 20 minutes later someone brought 2 towels no washcloths and not a mat for the floor. This is by far the worst experience in a motel that I have ever had. I will never stay in another La Quita and will advise others to avoid these motels as well. I am so disappointed. I have never experienced such a trashy motel. Austin, TX.

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Robert N- April 10, 2014 at 11:34 pm

I just called the La Quinta in Eagle Pass, Texas. I inquired about the apartment that showed available to book tonight at 10 PM. The customer service representative was very rude and unaccomodating. He refused to identify himself, only informing me that although it shows available online it is not available. He then promptly hung up on me. I attempted to call back, but he would not answer the phone. We booked this room a few months back online only to find on arrival that it was unavailable. We were stuck with a crappy room after a long drive. Apparently La Quinta corporate never reads the comments left by disgruntled guests. Perhaps the shareholders need to look for a new CEO, one who actually strives for customer satisfaction and not the almighty dollar.

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Laura M April 8, 2014 at 5:15 pm

I am writing to inform you of our recent stay at your hotel located in Franklin, Tennessee. We were travelling with my parents, who are both in their 80′s and our dog. We entered the lobby of the hotel and noticed the filth on the floor. They had not been washed. The carpet in the hallway of the lobby was absolutely dirty, it was either not vacuumed properly or vacuumed with a cleaner made in 1920. My parents were given their room key and when they went to open the door, they happened to walk in on a family already booked into that room. They moved my parents up to the 4th floor. When they arrived in their “new room” they found blood, stool and cigarettes in the toilet bowl. Again, dirty floors and hair on the sheets. They then moved my parents for the third time to the second floor. This room had a dirty bathroom and a clogged sink. The maintenance man came to unclog it with a plunger and left the sink completely black. We happened to be in the room right next door to theirs and when they came to unplug their sink, ours backed up as well. We found urine stains on our toilet, no toilet paper and garbage from previous guests.

I WILL NEVER EVER RECOMMEND YOUR HOTEL TO ANYONE. On the other hand, I will, at every opportunity, tell everyone NEVER STAY AT A LAQUINTA. There is no reason for filth EVER. Possibly, hiring staff that takes pride in themselves and their work might help.

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Ed B April 5, 2014 at 3:53 pm

Your place blows, I Friday and Saturday without housekeeping. I called Saturday morning to get housekeeping. And they never showed when the front desk said housekeeping had left for the day on Saturday she brought towels this place is pathetic. Your Lindhurst location in Indianapolis sucks. F your company

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Greg Broussard April 4, 2014 at 2:25 am

My wife works for LaQuinta in Crowley La. I must say that NO ONE should work for this poor excuse of a man that owns this hotel!!! He is a total a$$ . He verbally abuses his employees on a daily basis. Today was my wife’s last day working in that hell hole. I would not recommend this hotel to anyone to work at or stay at EVER!!!

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