Kroger Corporate Office

Kroger Corporate Office Address

The Kroger Company
1014 Vine St
Cincinnati, OH 45202

Contact Kroger

Phone Number: (513) 762-4000
Fax Number: (513) 762-1575
Website: http://www.kroger.com
Email: Email Kroger

Executives

CEO: David B. Dillon
CFO: J. Michael Schlotman
COO: W. Rodney McMullen

Kroger History

Kroger was founded in Cincinnati, Ohio in 1883 by Bernard Kroger who invested his life savings to open a grocery store in the Mount Airy neighborhood of Cincinnati.

In the 1930s, Kroger was the first grocery to monitor product quality and first to have a store surrounded on all sides by a parking lot.

In 1955, Kroger acquired Henke & Pillot.

In the 1970s, Kroger was the first chain to introduce electronic checkout scanners.

In 1983, Kroger acquired the Dillon Companies, a Kansas grocery chain.  David Dillion is the current CEO of Kroger.

Many other acquisitions followed in recent years including Pay Less Food Markets, Hilander Foods and  Scott’s Food & Pharmacy.

In 1997, the company merged with Fred Meyer.

Today, the company operates over 3500 stores.  The Kroger corporate office is still located in Cincinnati, Ohio.

{ 123 comments… read them below or add one }

veronica April 22, 2014 at 10:55 pm

I have gone to the new Kroger that open in Gainesville, GA. I must say that Kroger has by far the worst management I have ever seen. I believe her name is ERIN and she is so rude and nasty with her customers! I will be going back to publix!

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Audrey April 22, 2014 at 10:31 pm

How on earth can you justify firing an employee who was protecting your rights and interests and who was doing the right thing, the proper thing? He was defending the rights of all of us by standing up against thievery, wanton disrespect of property rights, etc.
You ought to be rewarding him for bravery, for protecting and defending property rights in a time when our Constitution is blatantly ignored, misunderstood, violated. He ought to be honored, not fired.
Better watch out. Look what happened to Cracker Barrel when they removed all Duck Dynasty goods from their shelves.
We will be voting with our feet and not shopping in Krogers until this “incident” is properly handeled.

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John Dailey April 21, 2014 at 11:58 pm

Add me to the list of people who are so outraged about the Arlington Store Manager being fired that I sent an email voicing it! The response I got back today from Nash was not what I wanted to hear so I am finished shopping at Smith’s here in Riverton, WY!!

David Dilling CEO of Kroger – you are forcing me to shop at Safeway and Walmart beginning tomorrow and I will never return to a Kroger store until you have re-instated this hero!!

I spend thousands of dollars food shopping which you will never see or add to your bottom line!! I hope you are proud of yourself!!

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Brian Nelson April 20, 2014 at 12:25 am

Kroger is firing its manager for doing the right thing, this makes no sense.
This guy is a hero! None of the coperate thugs who fired him,.wouldn’t dare
help the average citizen. This shows something about the complete lack of
Integrity Kroger has, its leadership is spineless, gutless, greedy pigs.
Everyone say goodbye to high standards or American freedom.
Classic case protecting of protecting the criminal.
Kroger is just another bad example of what is currently
going wrong in the good old USA. STAND UP FOR JUSTICE!!!

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George Bryant April 19, 2014 at 3:24 pm

Re. the story titled: “Kroger manager fired after he slams a knife-wielding shoplifter to the ground.” I’ve been a Kroger customer since moving to West Chester, OH in 1978. I’ve also been a supporter of your efforts to place a Super Store at the corner of Rt 747 and Tylersville Rd. And, my interview by Channel 5 where I verbally supported your efforts on the day of the latest defeat in your efforts to get the WC Township Trustees to approve the site, was broadcast that very day. But now I question your judgment in firing the subject of the referenced article. Your “Kroger Values” as shown on your web site are what this brave employee displayed and for that he is fired. This is as dumb as the PC police suspending kids from school because he/she chewed a cookie to look like a gun. Come on folks give the guy a break and then make sure all of your associates are aware of this dumb policy. Have them sign acknowledgement of the policy and then you can, if you still think it is the correct policy, re-implement it. But give this guy a second chance.

Values

In fulfilling our commitment, we always live by our core values:
Honesty: We insist on truthfulness with each other, with our customers, with our vendors and in our business records. We expect and value openness.
Integrity: We act in accordance with our values, even when it’s difficult.
Respect: We treat all with dignity and value the opinions and perspectives of others.
Diversity: We seek and embrace differences in the backgrounds, cultures and ethnicities of all associates, customers and vendors.
Safety: We protect our customers and each other from injury with a safe and secure workplace and shopping environment.
Inclusion: We encourage and expect collaboration, teamwork and the active involvement of all associates.

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Chad April 19, 2014 at 2:46 pm

In reference to the article of the Arlington TX Kroger manager who chased the shoplifter out of the store, took the man down then took a knife away from him: This is the type of manager(s) I would want at the store(s) I shop. He is looking out for the safety of his employees and his customers. As a Civilian Police Officer and a Veteran Military Intelligence Analyst, I can confidently say that firing him sends a message to criminals that armed criminals have free reign at your stores. Why? Because any manager or employee that acts to protect his employees and customers will be removed.

This man should never have been fired for doing this. I do hope you hire him back and say you are very sorry for firing him. You made a huge mistake.

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mike in minnesota April 19, 2014 at 1:23 pm

OUTRAGEOUSE! The EX-manager is HERO! He unselfishly put himself in a very dangerous situation TO SAVE THE LIFE of 51-year-old Claude Medlock, a man with a questionable background and a history of poor decision making, who was knocked to the ground while holding a knife in his hand outside a crowded KROGERS GROCERY STORE. This courageous quick thinking act undoubtedly got Mr. Medlock out of a situation that could have turned deadly in an instant for “allegedly” bringing a knife to a gun fight in the State of Texas. It is also fortunate for KROGER’S that Claude was not killed in this incident and will be able to continue to roam the isles of the most dangerous grocery store in town without interference, along with all the other unprotected KROGER shoppers, because policy demands that the managers to wait for the massive cleanup in isle’s five, six and seven

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Eddie April 19, 2014 at 7:55 am

WOW KROGER YOU HAVE A MANAGER WHO PROTECTS THE STORE AND HE GETS FIRED…I wont be buying anything from any KROGER IN THE FUTURE MY $100-150 A WEEK IN GROCERY MY NOT HURT YOU BUT I HOPE OTHERS WILL FOLLOW..SOMEONE IN CORP.NEEDS TO RETHINK AND HIRE THIS HERO BACK…

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Phil April 19, 2014 at 6:17 am

It seems it’s a “damned if you do and damned if you don’t” situation. A Kroger store manager can apparently be fired for too much ‘shrinkage’ in the store, but also fired for dealing with a shoplifter. I am very disappointed in your company for firing a manager for subduing a shoplifter. Shame on you, Kroger! I’ll think twice before going to my local City Market store in Denver. Luckily, there’s a competitor’s store equidistant from City Market…

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David Justice April 18, 2014 at 10:11 pm

Let me get this straight you fired a manager for stopping a shop lifter. To begin with this seems like a dedicated employee. Secondly I really believe that shop lifting causes the prices of items in your store to go up there for running up my grocery bill. You make check out my purchases on my card and find that I am a loyal Kroger shopper and have been for years. But I will also tell you that there is a Walmart and a Publix within easy driving distance of my house. I strongly disagree with your action and policy in this matter.

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Donita Hardin April 18, 2014 at 8:23 pm

I saw the article of the Kroger manager who chased the shoplifter out of the store, took the man down then took a knife away from him. This is the type of manager(s) I would want at the store(s) I shop. This man should never have been fired for doing this. I do hope you hire him back and say you are very sorry for firing him.
There are to many stores around me that carry the same items I buy so I don’t have to shop at a store that doesn’t feel there manager may have just been trying to protect the customers.

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lane chiles April 17, 2014 at 8:29 pm

Just seen on the news where a kroger manager caught a shoplifter in the parking lot. The shoplifter pulled a knife on the manager. The manager wrestled the knife away and threw the shoplifter on the ground. Held him there and waited for police. The manager was fired for his actions… Kroger, you are wrong for firing that hero! He was saving your stores money, and protecting your customers by making sure tthat man was arrested. I WILL NOT STEP A FOOT IN YOUR STORES AGAIN, UNTIL that manager gets his job back. You should also buy that manager a steak dinner and give him a promotion. In my eyes he did your store , your customers and community a great job.

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Mike M April 19, 2014 at 4:30 am

I saw the same article, it’s spreading like wildfire. Do you hear that Kroger, more and more people are outraged by the firing of the manager in Texas. You are the reason why this country is failing. A shoplifter causes all of us to pay more. What is your answer for this; you punish an employee for making sure that scum goes to jail, absolutely ridiculous!! I plan to tell as many people as I can about this!!

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Larry Jackson April 17, 2014 at 6:03 pm

I live in a senior citizen complex. My neighbor and I went to Kroger this evening to shop. I finished before she did and wanted to check out before she was done. Their are no benches or places to sit while waiting for a friend to check out. While this complaint may seem trivial to you because your in good health,it is not at all trivial to me. Every where to shop these days is a (super store) large stores and no convenient places for older people to rest or wait on a companion. With a growing population of baby boomers it is beyond me why Kroger,Walmart and other super stores are doing very very little to accommodate senior citizens. We park along ways away in the parking lot, we go from produce, to frozen foods and are almost worn out before we get to the check out . While living in a over 55 senior building we try to look after our neighbors so we rarely make lone trips to the grocery. One or the other of us waits…so today I stood in pain leaning over a grocery cart with no place to rest near the check outs or through out the store! Let’s do something for this agreeing population,the few dollars it would cost you in floor space would soon be made up by happy shoppers! I would very much like a reply to this complaint and I’d like to see you specifically reply to my list of complaints! Thank you very much for your time and consideration! Larry Jackson

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Vince Nix April 17, 2014 at 12:40 pm

This is about the thievery I have witnessed twice and stopped by my mere presence 3 times at the Dillon’s store at Central Ave. and Rock Rd. in Wichita, Ks.
This has been a trend over the last 4 or so months of women with LARGE purses cruising about the store and stealing. I saw a small ham go out the door in a woman’s purse today. Yeah, I peeked when I passed her and her giant purse. It was gaped open.
Sure, she may have brought it from home for a luncheon, but I doubt it.
If you have security there, in my opinion, it is not working.
The word is out that your an easy mark obviously..
I bring this to your attention, if it is not already by looking at the store numbers, because it disappoints me that the store is so lax there on this security issue and the fact that I will most likely get fewer discounts and eventually have to pay even higher grocery prices, and /or watch the location fail.
I would rather not see any of this happen as this particular store has been the best grocery I personally have ever shopped in overall and we have been shopping at this location 5 years and would rather go nowhere else.
Thank you for your attention,
Vince Nix

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John Young April 12, 2014 at 6:26 pm

I’m making far more effort to reach you than I would anybody else because I’m very loyal to Kroger. Somebody has wrecked your internet server. For 4 days now, I can’t access anything, download coupons and reach you.
I am Kroger plus card # 42485429785 8/John Young/1104 Sleeping Valley Ct/Brentwood TN 37027
Since Thursday you’re website has become insulting saying you’re working on the problem and “please check back in a few minutes.” I’ll do some shopping with you this weekend but this is irritating for 3 reasons
(1 nobody at your call in number could explain, help, or tell me what is going on.
(2 on my profile page you’ve now erased all my info. The store at which I shop at now shows blank with “no store chosen”
(3 I didn’t get my weekly email from you but DID get something to jmyXXXX@bellsouth.net showing a registration at a store in Marietta GA. So instead of getting content from Kroger/Louisville or whatever division i’m a customer in now, youre sending me mail from Kroger/Atlanta?

I’m now afraid to even try your website because after the Target Dept store scandal, I think you guys have been shut down and it seems even trying to go there might be risky. Thank goodness Publix is up and running, and I’m sure Harris – Teeter hasn’t been put on your server yet, but what a way to start Easter week. I have a lot of shopping to do. But at least please change the graphic and quit saying “check back in a few minutes.” That’s not funny anymore.

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Jonathan Herman April 4, 2014 at 10:32 pm

For the last 2 Fridays I have tried to go to the website for digital coupons and the message is that they are down and to come back later due to technical issues. I basically can’t sign on to track and download coupons. The free Friday items can never be accessed. The new digital coupons can never be uploaded to my card. Every time I go back to the site to see if the matter is resolved I get the same message…That we are down due to technical difficulties tray again later. Something is really messed up with your website or something and I wanted to make you aware of it.

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Tonia Freeman April 2, 2014 at 1:03 pm

I called about the fact that I did not receive coupons from Krogers to be informed that I do not meet the qualifications of receiving them when I do not use my cardbut not true I use multiple cards from husband son mother so therefore did not know that I needed to use my main card to receive coupon from Krogers really unfair should have been informed not happy with Krogers they should have done something to .rectify..part of the problem I no longer want to shop anymore with Kroger!! not happy !! Should have sent me coupons!!!

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Dana March 31, 2014 at 12:26 pm

Last night I stopped by the Super Kroger i Centerville Ohio to pick up a few things. When I arrived at the 15 Items or less check out isle, I discovered a man which either could do simple math, or had no respect for his fellow shoppers. His shopping cart was 1/2 empty and he had already place the other 1/2 on the belt. I looked at the the cart, the 15 items of less sign and the guy’s face and wondered if I was seeing correctly.
It gets worse.
I went to the next isle over, purchased my items, and then headed out to my car. Knowing the guy would be a while checking out his items, I placed a call to the store manager to get his opinion. Any guesses what happened next? The store manager was quick to state Kroger’s policy was not to offend anyone and he was not going to say anything to the customer. Yet myself and everyone else wanting to use the 15 items or less would be left to locate another quicker way to pay, or wait in line for guys like this, which is acceptable to Kroger?
Today I surveyed other locations and found managers which stated they would have assisted the customer with making better choices, or opened another isle if possible. The cashier should have been trained to contact mangement when the issue arrises.

When I contacted Kroger corp today, I was told Kroger does not want to make customers abusing the 14 items “suggestion”, unhappy,uncomfortble, or mad. The others? We don’t count I guess.

Feel free to post on social media, as I will. I plan on spending more of my hard earned dollars at a competitor, even if it does mean I pay a little more.

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Larry D Lewis March 26, 2014 at 2:38 pm

Kroger,
I am a diabetic living in Louisville, KY 40291. My Doctor instructed me to eat Kellogg’s Special K Blueberry Cereal for my breakfast meal every morning. He said that the anti-oxidants cereal would help with my diabetes. I eat this cereal for a couple year. Then all of a sudden Kellogg’s stopped making the cereal. Below is Kellogg’s statement why they stopped making the Blueberry Cereal.

(We understand you enjoyed it and wish we could continue making it for you. Unfortunately stores only want to stock the fastest moving items and once the stores start to discontinue them, we find it challenging to produce and manage small orders. It is always difficult for us to make the decision to discontinue an item, as we know it is often someone’s favorite. At this time, there are no plans to reintroduce it.)

Is there a way as they state you all help make the decision to stop making the Kellogg’s Special K Blueberry Cereal. Please help bring back Kellogg’s Special K Blueberry Cereal to the market place.

Thanks Larry

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Tiffany Harris March 25, 2014 at 9:23 pm

I went to Kroger’s on thrusday 3/20/2014 on my lunch break to the daily department to get a sub sandwich myself and girlfriend we both got turkey spices an she got the same only she added a couple of slices of lemon pepper chicken tomato lettuce banana peppers pickles mayo mustard salt pepper vinegar an oil well we got our drinks walk to the car she had started eating hers in the car by the time got to our job her last bite she just started throwing up all over herself in the car her eyes looked dark an she got real weak I took her home being late for work call Kroger’s to tell them what had happened.talk to the store manager I exsplain to him I looked at my sandwich it had old pickles old banana peppers old tomatoes the meat was sour he told me to bring my.
receipt. So I did he tells me the cut fresh meat everyday he didn’t believe us my friend told him the same story separate times then he ask for both our name’s an date of birth I have never been asked dat before in my life my name yeah but not our birthdays then he don’t wanna give my Erin’s because I had paid with foodstamps I didn’t have my card with me so I had to bring it back wen he saw my friend walk up that’s weeny he ask for our birthdays I ask him wat he needed forge tells me for future reasons.there ant no such thing he stereotype us as well as discriminate us on our relationship gender .so I call the store to tell him I am coming he’s on vacation.the customer service lady answers I tell her my story an tell her he took. My receipt I said if I bring back the sandwich. Could she look it up dat way she hold please I hold she so call can’t find a manager she told me he won’t answer the page very rude not helpfully at all so ask for corporate number he gives me 1-800-Kroger call them an told my story she clams she don’t have corporate number either but guess wat I found it on line just gonna go to small clams because we didn’t once get I’m sorry from no one. My friend muss two days of work using my gass to help her with her kids an I had been to Kroger twice still no refund an no apology or Anthony I been shopping with Kroger all over GA.for 23years
receipt an the sandwich my friend was so weak her eyes looked dark just no strength at all she couldn’t go back to work.a single mother of two kids mind you we live 15 miles

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Richard Garneau March 20, 2014 at 8:43 pm

Complete joke, as usual.

I am sure Kroger sees 100′s of emails like this but as is pretty much common knowledge, the shopping experience at Kroger’s is a complete joke compared to Publix. Granted their prices are a bit higher, but for the customer experience, what’s a buck or two. I just went to the Kroger on Holcomb Bridge near Rte 9 in Roswell to get dark corn syrup. I wandered around for 1/2 hr and came to find out you had none. Guess I have to go to Whole Foods to get something so unique. Heck, at one point I went to Customer Service and some Iranian guy that spoke no English handed me a bloody list when I asked him for help. NEVER AGAIN!!! Then, you have to be a rocket scientist to know that there is no way to email customer service about those jokers…

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N Mcclure March 18, 2014 at 11:44 am

I do not understand why my id is needed to write checks sometimes and not others. I had to renew my liscence recently and was ledt with only a paper id since that is all the dmv does now. But this is not good enough for you nor is a passport which is harder to get. Thanks for humiliating me. It is truely a wonderful day to be denined groceries oh and that is sarcasm.

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Diane Ellis March 18, 2014 at 8:24 am

I am no longer receiving an ad from Kroger. I only purchase a Sun. Atlanta Journal and you don ‘ t. put one in the Cherokee Tribune. I. Don’t always have Internet access and I miss my ad.

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Cassie March 16, 2014 at 8:00 pm

Hello, I visited my local Kroger as I do on a regular basis. Today my daughter and I were shocked to see a lot of food being tossed in the trash. The employees were cleaning out the hot foods and were throwing tons of cooked chicken and other foods in the trash. We were very shocked at this since there are so many hungry and homeless people that would love to have that. We have a soup kitchen here that feeds people meals on certain days that could probably use the leftover food. Animals are being killed all the time for food and then it just goes in the trash like that. You are a large corporation and have locations all around, and Im guessing they are doing the same with the food nor being used. Why isn’t this food being donated. You have many employees who work for you to make you profit, why not hire some for working to give back and find these people in need who could use all this food being trashed everyday??

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Diane March 13, 2014 at 2:28 pm

After 50 years going to Kroger I’ve got to say I will be taking my business elsewhere. I have never BEEN SO DISGUSTED with a store in my entire life. I can’t even buy a turkey breast anymore because it is a seasonal item. Since when? I have been buying turkey breast for a long time other than at Thanksgiving. We eat turkey breast quite a lot not just at Thanksgiving. I can’t buy Kroger vanilla yogurt anymore like I used to Can’t buy Kroger Tang. What happened you go from one of the best stores to one of the worst. I’ve never heard of a store not selling turkeys or vanilla yogurt.

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Art Markners March 11, 2014 at 1:02 pm

I was born and raised in New York and was taught to enjoy Raw Clams. For years Kroger has sold them by the dozen. Yes some clams such as Ipswich Clams are sold by the pound but not the Top Necks, Cherry Stones, Chowder Clams etc.

Several years ago some employee accidently put per pound on the label. Management recognized the error and corrected it. The label issue was never straightened out.
Recently some Genius in their organization decided they should be sold by the pound. Have they bumped there head? The last time I tried to purchase clams at Kroger they tried to charge me $7.99 per pound. I returned trying to find the Seafood Department Manager and noticed the clams were selling for $3.50 a pound. I visited Kroger for the last time and was able to speak with the department manager who informed me that a call was made and she was told that they clams were being sold at the wrong price for years.

This last week I was visiting Philadelphia where clams were selling for $6.00 a dozen. Perhaps Mr. Michael J. Donnelly is trying to fund his retirement early.

It is bad enough they try to sell us the lowest quality of crab legs you can find. If they are so proud about the number of seafood items you put in their display case then why don’t they at least learn their product and provide quality items. Mr. Donnelly, I don’t care if you retire early but it won’t be from my wallet.

Yours truly
Art Markners

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byron owens March 9, 2014 at 10:56 am

I am a hard working associate that is not being treated right by my Shela Gordon at the 472 location. Since she step in as active manager she has been talking to me like am not a human being she takes a shedule and change it without me knowing i work hard as a team member for this company to be treated like i am a nobody in this company.I come to work a provide great customer service which Shela Gordon over look I tried not saying anything but i feel as if i am being bullied by certain managers like Shela at 472. Every time i go to work i have to hear rude a negative things at work from this person she surpose to be a manager but she only do things for here friends that work in the deli bakery I work in the bakery and I love being apart of the kroger team that why i am writing this complaint because i tried to let someone thats over her know but this is a continue everyday I work and she work. My name gets slandered around krogeand trs 472 because of Shela Gordon and I need it to stop otherwise i would have to file suit on Shela

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jennifer March 9, 2014 at 10:39 am

Kroger no longer cares about their employees, its all about making money for them! They are trying to get full-time employees so stressed out so they quit, and they can hire part-time help at minimum wage

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Shane March 6, 2014 at 3:12 pm

As a former employee of kroger, I must say that it was the wort experience of my short working life. I started out as a deli clerk, and within 3 monts I was Asst., things were going good. Then after some time i noticed my hands were getting dry to the point of cracking and bleeding. I talked to my pharmacy and store director and was told to use hydrocortizone cream, and it did work decently. My store director liked me and thought my work ethic was great, and I asked if kroger would be willing to pay for it as a courtesy. He told me to deal with it if i wanted a job. (Ill admit, maybe i was out of line to ask such a thing) And its pretty cheap @ about 5 dollars a week, so i dropped it.
Another 7 months passed and i was promoted to manager, and I have a new baby daughter who is about 4mo. old. Now I cant use my steroid cream all the time beause of baby and so my hands start to bleed again (not very sanitary), The switch to ecolab made things worse as well, now the cream doesnt even help any more. This was putting a lot of stress on me and my wife and in turn I asked my new store director if he could transfer me to a new department. He offered bakery as head baker, He said that because I was so quality oriented and hard working that i would be a great fit.
Now, about the bakery: the manager hired her daughter with supposedly phony paperwork, the new store director and this new bakery manager have known each other for 10+ years, she (bakery manager) yells at her employees, she has fired countless employees ( Or made their life so miserable that they quit) including a 7 year baker that has been at this one store her entire baking career, longer than the bakery manager by a long shot. AkA she was a bad A** baker. And during the year that I held in being deli manager I had seen roughly 8 bakers: getting yelled at, literally crying in the store directors office about their treatment, and either walkout or get fired. No corrective action was ever taken.
My experience in the bakery was the same, to simplify things. I stayed late, came in early, and all the while worked off the clock to get things right. My manager constantly got on my case for taking too long. So i went faster. Got my shift done in 6 hrs consistantly and helped out with other things to get on her good side; her responses: wow yesterday you shouldnt have had 6 hrs worth of work go faster, or your quality of product is lacking slow down. No way to win. At the same time this was going on, I am breaking up with my wife, now walking over an hr one way to and from work. Beause I didnt want to inconvenience the bakery, i still worked, never asking to take time off; and I just asked that she doesnt push me in fear id either break down or blow up. Her response goes as follows, “there are thousands of other people out there who go through the same thing, I did, and Im fine so stop complaining.”

As it all came to an end, as it was destined, she was never happy with anything I did. I endured her. She had broke down crying to the store Director because I told her she was acting very improfessional and rude (ref.1). And on top of all the drama, there was a huge sale going on. My workload increased tremendously. And no help was recieved. At the same time, our oven was breaking down every other day, and our dish washer was out of commission, I asked manager if she would get them fixed; she said to deal with it. At this point I cant bare being in her prescence, and since i cant win with her, I decided that id do what I can while im there and go home. If I didnt get everything done it was a problem, if I stayed over it was a problem. So I started leaving at the end of my scheduled shift rather than staying *suprise*. I got a call from my store director asking if Id walked out on him; at this point im furious because Im apparently walking out when i work all 40 hrs scheduled. I explained to him that she could have given more help and everything would be done, explained how I cant win if I stay, and how Ive been getting treated. Of course Im the bad guy.
Now we sit down and talk. just me and store director. He agrees with me completely, says she is out of line. I tell him that I didnt want tell him beause it would just be wasting his time, he knows how he dealt with the last 3 people who complained about her. Yet he gets defensive and says that he took extensive corrective action with her, but she is so valuable that she cant go. . . hmmm.
So he calls her up, we chat us three. He flips a 180. Now hes on her side, like ive seen time and time again. Yep im supposed to order, bake everything perfect first time, and my normal workload should only be 4hrs so i can help with other things around the department; extra work is easy. They continue to tell me how lucky I am that im in their store because other stores wouldnt be so nice (hint, hint for any one looking for a job with Kroger). And after all of this, he continues to tell me how things will change and how if I stay with them my life will get better; but im done, tell them its too late, Im leaving.
This is where it gets real interesting. She says that Im bringing too much of my home life to work. He tells me its unwise to quit without having another job already. I tell them I already have a couple automatic hire jobs that my work ethic have provided. He says im a bad father and have poor character. (Observation: unprofessional, this definately shows his character, and on a personal level its just rude.) They continue to tell me that I dont work hard and will surely fail at my next job, *scoff* that is if you get a new job. She complaines how she does so much for me but I never do anything for her or the company, and continues on with telling me that I inconvenience her life so much. (Observation: she is selfish, and devious) I voice my observations and explain how I have worked for free just to get practice with baking at their standards. Store director tells me of how he can fire me for working off the clock.
Now at this point, Im not even going to provide them with two weeks. I dont care, they dont deserve the courtesy. I am disgusted with this place now. My 3 month experience with Baking was horrible.
AFTERMATH
I was on site with my new job in 3 days. Just like every other job I have had, im given a raise within a few weeks and am told of how great of a work ethic I have. After one month I go back to the store to find that store director has been demoted and manager fired. New staff in place. I run into the 7 year baker in the parking lot, (who is, by the way, who gave me an in to the job in the first place.) She is currently trying to transfer back to the store. I went from making 17/hr as manager to 10/hr as a landscaper and cant tell you how much happier I am. Ive already gotten a couple raises from there and know that it wont be long till im restored to what I had before.

(ref.1) the story of her breaking down and crying is more complicated of course; so for you frivilous readers out there heres some insight on the matter.
The history is pretty consistent: I was taught at a different store because there are better bakers than her. when I came to her store she literally told me to forget everything I learned while at said store and not to take any advice from any one other than her because, as she said ,”Other than the head bakery manager of our devision, no one else in our company can bake but me.” (And yeah she really did say that). After only a couple days working for her she started saying things like, “Ive already taught you how to do that, figure it out.” when i asked a question; when in most cases she didnt ever teach me; the other few cases she gave me half a**ed instruction. She constantly preached how she is here to help me. When I did revert back to what I was taught at the other store she would pick up my product, tell me what was wrong with it, tell me to fix it, and either walk away or tell me for 45min. the same thing over and over without giving any instruction on how better to accomplish what she wants done. This was a rutheless cycle. (example: one recipe i was taught as follows: bake coffee cake, put in filling, strusel, glaze. easy. Then She said I was using too much filling, so I cut back, she was happy with the product. One time I forgot about the cakes and Left without knowing they were incomplete. I never heard the end of it the next day. She said, “You didnt even put the filling and strusel on!” I told her my procedure and she gets all huffy with me saying, “I thought I already taught you this, you put the filling and strusel on before it goes into the oven!” (keep in mind im leaving out some parts just to simplify, I was taught to toast the strusel) Okay so while still frozen, I do as she instructed. I didnt know, however, that strusel evaporates in the oven (or something, ’cause it dissappears, vanishes, poof! What have you.) Now its, “You didnt put on enough strusel!” Okay, next attempt I drown the frozen cake in strusel; really quite afraid of her calling me a smart a**. Once again, “You didnt put enough on again, I already showed you!” Now I argue, “No you just told me. How about this, you show me how to do it, and ill copy you.” Her response, “I cant do it all for you, figure it out; thats how real bakers do it.” Now my inner monologue is firing up, “Sh**! Ive been here for a week and now im suppossed to be at Chef Ramsey status!” Okay, so I continue to try and fail because it cooks differently with every different variation she wants me to spin on it. Then I get this, “It looked so good before, what happened?” Her not knowing that she was referring to how I was doing it the way the “good” baker taught me. But every time I bring up that thats how it looked when I did it the way I was originally taught, she would flip the same card, “Nobody is good but me, listen to me not them.”)
It got to the point where I would ask a question and she would walk away. Id argue that if she wants me to do it right, she cant act like that. Bam once I said that my day was over, Every five minutes id have her breathing down my neck saying I was doing something wrong, but she wouldnt tell me how it was wrong or how to fix it. So naturally I turned to all of the other employees for advice; which is also the wrong thing to do. She ended up yelling at me constantly saying that I just dont have the eye for baking, she would throw away perfectly good product just because it was barely off what she wanted. (not mark down, throw away) And at the same time, every time I had her bosses come in while she was away, I got nothing but praise and one bit of advice, “Its too dark.” I alwas thought my product looked burnt, but thats the only way I could get manager lady to be happy. . . Once I baked lighter, she told me, “They dont know what my customers want, do it the way I say not my bosses.” Yeah that was easy to explain next time they came in. In turn she made my life horrible for explaining to them why I didnt start baking lighter product.
“Improfessional, rude” is what I said. You decide.

I hope you found this as entertaining as I now do.
Anyway, thats my experience. Smith’s store 151 bountiful ut.

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Anneitta Muhammad February 25, 2014 at 4:12 pm

I maid a complaint about a Kroger to the so called complaint department. And although I gave valid information regarding the issue and had proof to back it up I was told that once a manager makes a decision about an issue regarding a customers issue that decision can not be overturned! I was off struck! What ever happened to the customer is always right! Do managers now have the power to decided how to treat customers soly? If so no wonder customer service has become something shameful!

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J. Glasheen February 25, 2014 at 3:00 pm

When you start the new date (Wednesdays) for ads to be effective, how does this complicate the Senior Discount given on Tuesdays? Now seniors won’t be able to use the discount until the ad is almost over. In the meantime a NEW ad has arrived in the Sunday papers which isn’t effective until Wednesday and the senior is still waiting to use last Sunday’s specials on Tuesday. Will you change the day the seniors get a discount? It is going to be messy, confusing, and NOT endear your company to those who have this discount. Please think about that.

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m.Perez February 25, 2014 at 1:09 pm

Why is it that your stores keep on raising the price of Old Yeller dog food $2.00 at a time? Your generic Kroger dog food remains on the shelves as dogs don’t even want to smell it. Is it that the reason you raise the price on Old Yeller so your brand is sold. I am tired of seeing this brand price go up and up and you do not even issue coupons on your register receipts anymore nor you publish any. I have 5 large dogs including a dane and a lab. They consume one and a half bags of 50 pounds of dog food every week and a half. You need to review this practice, I just may go to a feed store and get another brand for less. And by the way, you are NOT cheaper than Walmart. The grocery products in your stores keep going up at a higher pace than Walmart.

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Corey McKenzie February 22, 2014 at 8:04 pm

I would like to leave a formal complaint against two employees of the Westland mi store on merriman Rd .first the cashier failed to complete my transaction properly and refused to give me a refund . Then the costumer service rep told my it’s my fault for the employees incompetence . I don’t plan to boycott your stores but I’ll have to treat your employees like untrained monkeys if I want service to my satisfaction .

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Get a grip March 5, 2014 at 12:12 am

I’m sure your treat employees like an untrained monkey attitude had nothing to do with the service you received. This attitude must serve you well.

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Melissa March 5, 2014 at 7:46 pm

If the person (Get A Grip) who replies to the comments made by Kroger Customers is a Kroger Rep, they should seriously check themselves. Comments made by this person are rude and insensitive. It becomes more and more obvious to me that Kroger could care less about losing employees and customers.

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Evelyn Scott February 12, 2014 at 4:31 pm

I work for a company that does business with Kroger. Yesterday, a colleague and myself were having a disagreement, seated in the deli area of the Kroger in Brandon, Ms. It was before our work day started. I have since been told that the store manager, claimed he could play a tape (voice) of our conversation. If that is correct, it is a violation of my civil rights to privacy, eating in a customer assigned area of the store.
I have contacted Kroger and am waiting on response as to if they do record personal conversations while you are eating in the customer assigned deli area. Having a video tape of your actions is one thing, but voice recordings of conversations is way over the top. I am licensed in the State of Mississippi to sell security systems (ADT, Comcast) and have never heard of such a thing. The store manager, Mr. Drake, needs to stay out of business that does not concern him.

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Get a grip March 5, 2014 at 12:14 am

Your in a public place. Mind your manners and be a professional. If your company does business with Kroger than they are your customer. Leave the law degree at home and behave.

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Bill Davis February 8, 2014 at 8:21 am

I have requested nutritional signages in the produce dept for over a year. WalMart has them

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horrible company February 8, 2014 at 3:14 am

I started with king soopers approximately in sept , in was so excited to get hired on at king soopers . The company itself is OK, but I was at store 27 in highlands ranch , the general manager is horrible , threatens the employees job if they won’t stay late, belittles the employees in front of customers, tells new employees that they are not worth her time if they make a mistake, this is just the mi!d things. Her name is Norma and she is an absolute horrible person inside and out , I never say anything negative about anyone , but this women is mean and horrible and should not be a general manager and should not be allowed to oversee others .another issue is head clerk JOEL , he yells at employee in front of customers and totally knows how go cut a person down to the lowest of levels , we have a lot of high school teens that work after school and on weekends and Joel, starts at there asses and makes sexually comments to other guy managers, just an absolute PIG and too teenagers and I just could not take it anymore , because NORMA just laughed at me and made MY life living hell , I will be taking this further , but just wanted people to know about STORE 27 IT IS SO BAD THERE oh and santia , she runs the front end. She talks behind people’s back , calls them names to other people just horrible…..

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Demetric Shaw February 7, 2014 at 4:36 pm

Dear Kroger GM Store #520,
I would like to take a moment just to smile and applaud your local store #520 on University/Berry St. The great effort and care that your management team have put into giving back to the community as well as concerning themselves with the needs of customers is unparalleled. I am a former pro international basketballer who recently put away gym shoes for a life of giving back to our kiddos who need it here in greater Fort Worth. I am a product of many of the rougher neighborhoods we have to offer, and being now a middle school gym coach, I know the importance of good leadership in the community, as well as in our homes. On my mission to empower our community with purpose and pride, I could not help but stop and notice the rapport and delicate touch the members of your team have with the customers who come to you. So impressed was I, that I mentioned what I do to a member of your management team, and just like that they showed how involved you guys are with community relations. In little time, your staff had put together a plan of action, greatly helping me and my organization with the materials we needed to continue our “basketball fun camps” that are actually empowering motivational talks dressed up as exciting basketball clinics with free prizes for kids. I believe wholeheartedly in what we do. I am sentimental in the idea that anyone could share and help in that vision. Simply put, you have. I was able to reserve my funds to cover other expenses because of the support you provided and that is a huge help to us. Your team is incredible.
I would like to especially thank the efforts of assistant manager Ms.Tonya and Mrs. Bobbi Marshall, the store manager who dedicated her time and effort not only to running a smoothly-operated store, but also to serving ones who need it most. She was a God-send to us. This lady is not only one of the most pleasant people to be around, but also one of the most creative in organizing a plan that I’d seen in a while. I definitely recognize her true leadership qualities, and if you know any better, I hope you recognize as well. If it matters at all to general management, we would love to see Mrs.Marshall in a higher-level management position where she could be of more executive use. People like this don’t come along very often who are hard-working and disciplined, yet creative and grounded. She lives out your creed of social responsibility, would be quite welcome anytime on our community organizing team and I’m positive she would leave as lasting an effect as a community leader as she does with helping with the responsibility of store duties . As you can see, she leaves quite an impression. This is the same message that will be relayed to regional managers and corporate team in Cincinnati, OH. I am inspired by her ethics and because of her, the kids we help can truly say that we chose the “Right Store” at the “Right Price”. Thanks again.

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Aaron Poscovsky January 27, 2014 at 10:43 am

I hate the new computer eSchedule !

I doesn’t work great, as no one knows who working that day and who off.

The managers never know if they have a full staff or only a few workers in a department.

Some department have 5 people one day and only one person the next.

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Get a grip March 5, 2014 at 12:17 am

Handle your complaints using defined company procedures. Don’t treat your place of employment like a Facebook chat.

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Disgusted with Kroger's January 24, 2014 at 3:34 pm

I have been working for Kroger’s for about 2 weeks now. In that time I went from being super excited about joining the Kroger’s family, to extremely discouraged and looking for other employment. Having worked in a bakery department and as a cake decorator for 4+ years, I was excited to be offered a bakery position. The interviewer talked very highly of the Kroger company and told me how easily attainable promotions were if you were a hard worker and new your stuff. Even more exciting for me as I was getting hired in as a Part Time Bakery associate after spending the last 4 years working as an Assistant Bakery Manager/Assistant Store Manager. Kroger’s only hire’s outside management staff if you have a degree or they promote from within the company, which is understandable but also disappointing as I’ve got more experience working in the industry than the experience a degree alone would give you. But I looked at it as a challenge. I took the part time job, as that is pretty much all any company is offering in this economy, and set out to make it my goal to shine and move up as quick as possible to a level that reflects my skills, experience, and abilities. During the three days of computer training (which they had me taking multiple department tests and learning programs as they weren’t sure where I would be working) I had the opportunity to sit in on multiple store huddles. It was kind of exciting to hear how well the company was doing and other information that they shared with the associates and managers. During one huddle, the store manager informed some of the new employee’s (just completed their 90 days) that “you do not want to make Kroger’s a career”. I guess I appreciate the Store Manager’s honesty but really? As having worked as an Assistant Store Manager for a store that I helped set up, You MUST Take Pride in Your Store and Your Company. Not tell people not to work there. That made me worry a little bit but it didn’t waiver me. Kroger’s was now my “New Family” and I was going to be a loyal employee and customer. When I finally joined the bakery department for actual department training, I was very disappointed to find out that I would not be baking anything. Ok, so a few weeks of the small stuff training, no big, figure they’ll “train” me to bake per corporate standards after learning some of their basic ways of doing things. Boy was I upset to find out that it would probably be close to 1-2 yrs before I was trained to bake. Hello!?!? Assistant bakery manager a.k.a. full time baker! So disappointed to find out that my skills and abilities would not be utilized anytime in the near future. Department manger was ecstatic to learn that I new how to decorate cakes. Had only about 40 some odd pictures to show off. So she walked me through her case set up, quantities, etc and set me the task of decorating cakes and such. No Problem, I love to do that. Let’s just say that our views of cake decoration differ A LOT. She stated, “I’m only Kroger trained in cake decoration and I hate doing cakes, but I’m the only one that does”. I can understand that, its not a job for everyone. It is my passion however so I take pride in the product I put out. She insisted that I quickly mass produce cakes, not even wanting me to take the 2 minutes to prepare the bags to be able to offer an assortment of decorated cakes. Who wants to come in looking for a cake and the only different option you have is what flavor cake? I know for a fact no corporate manager would approve of her ideal cake case assortment as there is none. “pick your choice of 4 flavors of cake all decorated exactly the same!” Oh yeah, that’s what I want when I go looking for a cake. She also informed me that she only made cakes that we had kits for or print outs for. No freehand what-so-ever because she didn’t get paid enough to “waste her time for ungrateful customers”. By this point I’m ready to cry because this is not the attitude to have. As I’m frosting away a customer walks up and asks the Manager about making her a monkey cake. Mind you I had just gotten done browsing through the decorator manual to make sure I was doing things according to corporate policy, even if I wasn’t being trained that way, and had seen a few different monkey themed cakes and such in the book. She proceeds to tell the customer that “I don’t have any monkey cake kits nor pictures so I can’t make a monkey cake.” Well, I took it upon myself to show the customer the picture’s that I had found and offered to take her cake order. She said she appreciated my helpfulness but was going to go elsewhere for her cake. Way to go manager, you lost Kroger’s a customer. It also might interest the corporate/district bakery manager that the specialty store made cakes that, at any other grocery store are mandatory to be made and kept out for sale, are “mandatory but we don’t make them up because corporate doesn’t care as long as the case is full” according to the department manager. I’m sorry but my experience tells me that these items are high sale items and they are missing a lot of sales by not even offering the product. Makes me wonder if the customers even know these products exist. And I don’t know if its the same at all Kroger’s, but this store is marking down to managers special prices as much product as it freshly bakes every day. That’s a lot of money not made when they are daily selling only the items retailed at about 10 cents above cost.

I am absolutely appalled by everything I am finding out and witnessing at Kroger’s. I am in the process of finding a new job where not only do they actually care about their customers, the products offered, and their Store, but one that isn’t going to falsely excite you about the benefits of working for them and then have it all be lies.

I was excited to join the Kroger’s family but now I can’t wait to get out. Which is very disappointing to me as the customers seem very nice and so does the regular staff.

If more information is needed, such as store location, please reply to my comment via email address provided.

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Aaron Poscovsky January 27, 2014 at 10:29 am

All Kroger stores have to make the same cakes and other products, so that customer can go from Kroger to Kroger and find the same items.

If one Kroger items better than the others, it makes the whole chain look bad.

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Shane March 6, 2014 at 3:42 pm

Okay it is important to offer the same products at different stores for the benefit of the chain. But you also need diversity. Kroger made the decision to make all banners (such as king soopers, or dillons) keep their names rather than calling them all Kroger stores supposedly to keep individuality and healthy competition, as it was explained to me in many company sponsored meetings. Also, I know in my store that when they hired an extremely talented individual to free hand cakes; sales went through the roof. And many people came to this store specifically to special order cakes; which makes much more money than the established kroger cakes. They also wouldnt allow pricing for these free hand cakes or specialty cakes if they didnt intend to sell them.
I know that in my division they encourage cake decorators to make specialty cakes for display, and the gal In my store loved her job; and continued on to train new cake decorators in my district.

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Get a grip March 5, 2014 at 12:18 am

Stay focused. Have you ever heard the term shut up and color.

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Betty Eubank January 22, 2014 at 12:29 pm

I sent an email asking a question concerning the military and discounts for us, as they have closed the commissaries here in Atlanta, and know that Kroger supports the military. It was acknowledged that it was sent to the appropriate division. Not hearing anything I emailed again, was told that it was sent, but told that they could not guarantee that they would contact me further… Somehow I feel you could at least acknowledge receipt and a brief answer.. one way or another….
Atlanta Georgia

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diana brewster January 20, 2014 at 8:35 pm

Two weeks ago, I asked the Kroger Pharmacy at Holden, WV. to order a drug called Tykosin for my husband, as he was due to run out in ywo weeks and they don’t keep it in stock, so always have to order it. It was never ordered or never arrived and today, my husband had two capsules left. Do you know that tikosyn is used for atrial fibrillation and his doctor instructed him not to miss a dose as it could cause a fatal arrhythmia. He takes 500 mg. twice daily and must take it at almost the same time, give or take a few minutes. For the past year, I’ve obtained this med for him with no problem, as I always called in plenty of time for the pharmacy to order it. It did not come in this time and I had to go to Walmart, who gave me 6 capsules for him until they could order it. I hope it comes in in time. He would already be out of medicine if the doctor had not given him a few free samples. Is this any way to treat your faithful customers? Could have killed him. Thank you and I think you should certainly check into this.

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lucille grietsell January 16, 2014 at 2:04 pm

I purchased 2 fandango movie cards for xmas at my local kroger only to find out that the movie theatres around my house do not accept them. kroger should not be selling them in there michigan stores as the theatres that take them are far and few between. Now I am stuck with 2 gift cards and out 50 dollars. Fandango would not help me nor would Kroger. I therefore will not be shopping at your store any longer as there are other stores in the area.

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Lisa C January 14, 2014 at 3:57 pm

I am disputing a $50.00 return check fee from Kroger. I awoke this morning to a charge on my checking account that Kroger has debited my account, without any notice. I have pictures to prove that there is no return policy at the self checkout registers to this policy. They are not the IRS and they have no right to go into my account. The check has been paid.

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carlos barfield January 2, 2014 at 4:57 pm

I Carlos Barfield would like to take legal action against my former employer (Kroger) for wrongful termination, discrimination, loss of enjoyment of life and punitive damages. Feb 2013 I was suspended for a company violation, picking up an employee and bringing them to work while on the clock. I find this wrong because management (Tim Stewart) had asked me to on several occasions. Myself being the Meat Manager, who commonly makes deliveries and pick ups, felt I was doing company work. In Jan 2013 Tim Stewart transferred and new management (Vaughn Shears) came in and felt like I committed a violation and suspended me pending a human resource investigation. A week after my suspension produce manager (Brandon Campbell) was suspended for picking up the same employee. We both appealed to our union to resolve the issue. We went through months of appeals to the company and eventually we both had arbitration court in October with a decision in December. I was denied my decision and Brandon was awarded his job and back pay. Finding this information disgusted me. I was overwhelmed!!! There is no reason why an employee since 1988 with a clean record shouldn’t have been granted the same. Since Brandon (being a white man) and myself (being a black man) were suspended for the same reason but received different results for the same allegedly violation, I had to think DISCRIMINATION!! I’ve been a loyal manager for the company for 8 years never to be reprimanded in 18 years. I seek a settlement of my job back, back pay, and punitive damages OR a settlement of 4 million for WRONGFUL TERMINATION and DISCRIMINATION.

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Aaron Poscovsky January 27, 2014 at 10:35 am

You are NOT to leave the building while on the clock!

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Get a grip March 5, 2014 at 12:20 am

Why are you so quick to throw the term discrimination around. You should be deeply ashamed.

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Anonymous March 11, 2014 at 4:46 am

Upon reading the above statement and the respective replies, I must say I am deeply troubled. Firstly, the comment, “you are not to leave the building while on the clock” is true, but it applies to both employees. If his claim is true, with regard to picking up another employee at the request of management, then he should be applauded, not reprimanded. Secondly, I don’t believe he was “so quick” as you put it, to throw the term discrimination around. After having gone through the appropriate steps to regain employment, an employee, irrespective of color, who has had a clean record of employment since 1988, does not obtain his job back. All the while another worker, who happens to be white does get his job back. Well, from an outside perspective, I notice no difference in their situations other than color. So don’t make a man feel ashamed for his American right to seek legal recourse for what he deems a wrongful discriminatory termination. (Idiots)

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Anonymous March 11, 2014 at 4:50 am

To add to my previous reply, who would be in the wrong? The store manager who asks an employee to leave while on company time? (which I’m sure is strictly proscribed, pursuant to the terms of your hand book.) Or the employee who did what his boss requested of him? (Duh)

Gail W Colvin December 27, 2013 at 8:08 am

Well my complaint is, the way toy price your items. I drink the Kroger tea. I used to drink a lot of the sweet now only the diet. I drink it a lot so you know I watch the price. The highest price I have seen it was Thanksgiving at the high price of $2.49. That was a very high jump from 2 gallons for $3.00 to $2.49. for one gallon. I was about to sacrifice and start to buy it anyway until I was at, Walmart and their diamond brand was $2.49 a gallon. I have seen your guys at Walmart stores writing down prices, In fact once I talked to one. He was making sure I get the best deal at Kroger’s. After Thanksgiving Kroger’s tea went back down to the price of two gallons for $3.00. Now just before Christmas the tea is back to $2.49 a gallon. I believe that you are now trying to keep up with the Walmart prices. Diamond tea is a name brand tea. Even if they sold it for 10 cent a gallon I would not buy it. It taste like plastic. Kroger tea is a store brand and that’s what you should remember before you start pricing items just Walmart has an item for that price. What other items do you do like that? Tell guys before they bring prices back to you make sure you know if its a name brand price or not before we push the price on to our loyal consumers.

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Alex Nantz December 26, 2013 at 2:46 pm

Hello I am from store #409 and our store manager Tony Bowling has been Harassing me ever since i got back from military leave. He has even went as far to tell me that I am less of an employee than I used to be. he is constantly singling me out amongst my other employees and making sure that I KNOW I’m not doing my job correctly. on top of that he expects me to do three or four peoples jobs at once. today I was cleaning shelves as well as being the only one he made go push in carts. I would like something to be done about this before I take it on up to Union or maybe even police for a stressful work environment.
thank you! once again my name is Christopher Alexander Nantz, in case he wonders who is filing a complaint.

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Get a grip March 5, 2014 at 12:23 am

Alex, I know the military has taught you about the chain of command and how to properly follow grievance procedures. Why in the world would you ever think this post would be appropriate. Be professional.

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Produce Clerk December 26, 2013 at 2:35 am

Hi. I’ve been working for you for 7 months now. In the coming years you wont see anyone sticking around and proud to say they have worked for you for 10 plus years. You refuse set schedules and give zero hours. I made more money at Walmart and they treat their employees like a complete pile of dog s***. I can understand America cutting back to part time workers. But who the hell can live off 0-12 hours???????? When I tell people how you workers are given no hours. They say “Wow, I can’t believe I shop there”. You show zero care for your employees. Only care about paying your executives fat checks. Cops and soldiers should make that much money. Not monkeys in business suits.

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Linda Reeder December 22, 2013 at 7:37 pm

I am an employee for smiths in Las Vegas. I am also a customer. I have worked for smiths for 11 yrs.and in starbucks for the last 8 yrs. I use to enjoy going to work and seeing everyone. We had time to talk to customers and really get to know them and feel relaxed and do a very good job in all areas. Now it is horrible going to work !!!!!! Our hours have been cut so bad and sometimes we work by ourselves. We have lines of people and dished in sink piled high we need to change coffee every 15 minutes. It is so stressful sometimes I just want to walk out. If starbucks knew about this I’m sure they’d be upset. There is suppost to be 2 people all the time starbucks way. I 65 and was going to retire next yrs. because I enjoyed my job and I am going to retire soon. It’s just sad how Kroger treats there people. You want your employees to do the job of 2 or 3 people, not give anything in return but the” quote your lucky to have a job. ” The big wigs come in and find everything wrong at the store and blame the store director and we are only humans not machines. Mario is a great boss he tries his hardest and is very fair. Everyone can see the company treats him like crap too. I just hope this company wakes us soon.

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Towanda December 22, 2013 at 3:57 pm

I didnt get my $250 voucher after i signed up on facebook it really does not matter what im doing with it or why i want it KROGER should keep its word if we did what they asked then they need to pay up simple as that

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