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Kroger Corporate Office

Kroger Corporate Office Address

The Kroger Company
1014 Vine St
Cincinnati, OH 45202

Contact Kroger

Phone Number: (513) 762-4000
Fax Number: (513) 762-1575
Website: http://www.kroger.com
Email: Email Kroger

Executives

CEO: David B. Dillon
CFO: J. Michael Schlotman
COO: W. Rodney McMullen

Kroger History

Kroger was founded in Cincinnati, Ohio in 1883 by Bernard Kroger who invested his life savings to open a grocery store in the Mount Airy neighborhood of Cincinnati.

In the 1930s, Kroger was the first grocery to monitor product quality and first to have a store surrounded on all sides by a parking lot.

In 1955, Kroger acquired Henke & Pillot.

In the 1970s, Kroger was the first chain to introduce electronic checkout scanners.

In 1983, Kroger acquired the Dillon Companies, a Kansas grocery chain.  David Dillion is the current CEO of Kroger.

Many other acquisitions followed in recent years including Pay Less Food Markets, Hilander Foods and  Scott’s Food & Pharmacy.

In 1997, the company merged with Fred Meyer.

Today, the company operates over 3500 stores.  The Kroger corporate office is still located in Cincinnati, Ohio.

{ 211 comments… read them below or add one }

LS September 21, 2014 at 7:18 pm

I have always loved shopping at Kroger and now I love it more! Thank you, Kroger, Corp., for standing up for America’s 2nd Amendment. By keeping your existing policy and not letting the bully groups try to shame you into changing a policy that does not need changing. Why change a policy that is working for you? No matter what those small groups say, I can tell you that the majority of Americans agree with me and applaud you for standing your ground. God Bless You, and God Bless America.

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Rodger Baldozier September 21, 2014 at 4:47 am

I swear to GOD . This all true .they will say that terry was never asked that question only Terry and I and Terry know the truth And she is laying if she. Does not tell the truth GOD will knows the truth I do want to see her fired but suspended for her lies ! I just want my unemployment and Stain Blair not to this to any one else thank you for ready this.

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Rodger Baldozier September 21, 2014 at 4:08 am

I work for city market (Kroger)for almost 28yrs! When a man in came in with. a store couponthat said if you spend $50 in the store you will receive 200 bonus fuel points. I thought that in it self was kind of odd ,but it was a coupon that you should have to scan only once it is supposed to scan once ,but I always hand it back in case it does not take the first time .I went to hand it back but he was already gone .So I throw the coupon a way. I should have wish left it there,but no I went ahead and got it out of the trash! I thought why did this guy have gotten one!So I continued to scan the coupon just thinking thinking what would if they left there coupon at home ! Pam ask what I was doing so told her she told me that I should not be doing that! I said I did not know ,I thought I stopped .But I did not stop I used it one other person named Terry a CRM I told her that I had a coupon like this ,I asked her if she wanted to use it on her she said yes .It was the next day she came in and ask whats 200 fuel points was all about she know what about how she got them. That’s when I head Sandra say in a loud voice say that’s how we caught you! So had did she know before hand continued .my job checking. That is how come I knew that I might have been set up Sheknews my heart willing to help people out!When the investigator came in I thought it was the same man who gave me the coupon in the first place e He ask me about the coupon I toldhim what I had being doing , I told him the truth .He said it was not like I stole a truck load of steaks , we both started to laugh .when we though I went and started to finish my thinking nothing was wrong ! When I came in the next day I was told to go in and talk Stain so I did ,that’s when he told me that I was on suspension for a week ! When I came for my next shift a week later I was told that I was fired the union Stewart and I were both in shock she did not think I would by fired !I think to week would by good enough but no I was fired . Then a few days later I called Kroger main office they told me that they never printed a coupon like that .So that is why I think that is why I I was set up . I was told that they never printed a coupon like that , so how did I get one !! Stain will say they will say most of this is not true

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J Garver September 18, 2014 at 3:24 pm

I loved that I could find everything at your store and no need to stop also at the drug store…until now. Now there is cheap clothing and shoes replacing the toiletries, poor quality toiletries are the only ones remaining on the shelves. I was given 2 coupons today for 25% off the clothing. Nothing was worth spending money on. Now I have to go to Meijers who still carry good brands and get the food too. Why fix what was working??? Drug store items are purchased more than sweatshirts anyday.

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Karen Preskar September 16, 2014 at 11:09 am

On August 25 I was in your Chi received any chllicothe ohio bridge street store and as I was pushing my cart up to the meat counter, I suddenly found myself on the floor with my cart coming down on me. Came to discover as I was getting soaked that there was water coming up out of one of the drains and quickly covering the floor. The water was not visible and no signs were posted. Shortly after I fell a couple of customers came over to help me , one of them being an off duty cashier. A manager came over and immediately took steps to get the water cleaned up, however at no time did anyone ask if I was ok or needed medical assistance. I got up on my own and was shaken up but managed to get my cart and groceries, with customer assistance. I had to ask for paper towels so I could dry off. I turned my cart and went to the checkout so I could pay and leave. As I reached my vehicle the manager ran out to get my name. I had already decided to do an incident report. I received a call from your claims department and told them I was sore and bruised. The gentleman said he would call me back that Friday the 29th…I have heard nothing. I am thankful I did not break anything or get hurt worse. The bruises are gone but the pain in my left side continues. I can’t attribute that entirely to my fall, but it didn’t help. I am however, disappointed that I have not received any followup call or apology from Kroger.

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STACY JOHNSON September 15, 2014 at 10:48 pm

i would like to know the procedures to file unemployment claim against kroger. i need to file a claim.

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Kevin Singleton September 10, 2014 at 8:16 pm

Just wanted to say thanks for not bowing down to tha anti gun folks an thanks for protecting my rights as an American.

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Amy & Eli Morris September 10, 2014 at 1:29 pm

We Were At Your Kroger Store 9000 Staples Mill Road Tue Sept 9 2014 Well Store Was Not Fully Stoke Plus Fresh Fruits and Fresh vegs Some Of Produce Needed To Be Takens Out Most Were Just Really Bad . That Sore Havent Been Open Are Year Yet IT ALREADY GONE DOWN When I Got I Found Rotten Strawberrys PLU I Try Talk To Bobby Gammon He Diditn Care About What I Had Too Say ELI & I AMY Spend 130.00 There Yesterday Now I GO TO STORE On 9351 Atlee Road Its In Good Clean Shape Plus VERY VERY GOOD MANAGEMENT PLEASE CALL ME AND REspone TO My Email Box amymor**@gmail.com 804 525**** Thanks

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Daouda GON COULIBALY September 10, 2014 at 10:04 am

Dear Sir,
My account was hacked to shop in your store 5 to 8 September 2014.
I count on your help. Please blocked them

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Marcia September 9, 2014 at 8:59 pm

Disappointing service in the pharmacy at the Graceland store in Cilumbus. First day – not enough of the drug to fill prescription. Rx promised for next day. Second day – phoned the store to make sure the Rx would be ready; I was told it would be ready when I come in to store. Rx not only wasn’t ready but now the system was down and label couldn’t be printed. They offer to call when things are fixed. I think that two trips to pick up Rx should be sufficient and had no interest in waiting yet another day. I retrieved the prescription and took it to,another pharmacy, which promptly filled it.

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Patty Tronier September 9, 2014 at 7:27 am

I am very angry that you have been taking the Gluten free produce off your shelves. I have celiac disease and I am a vegan. I like the vegan earth balance popcorn and the veganaise, Gluten Free Hodgsons Mill Bread Mix, ice cream ( rice dream ) all these products has been taken off the shelves. There are other things being taken off the shelves at your store too. I have been told that it is being taken off the shelves because no one is buying them. That is a LYE!!!! There are alot of people in Aiken Sc that are Gluten intolerant. Put the Gluten free produce back on the shelves. I have to go to Publix, Walmart, Krogers in North Augusta Sc which is a 45 min. drive. That is the DUMBEST Thing that I have to do to get Gluten free produces.

Patty Tronier New Ellenton Sc

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Allen Perkins September 6, 2014 at 9:25 am

While looking over my bank statements I find that Kroger has been charging me $1.00 each gas purchase. That would tend to negate any $.03 discount and would not be worth my while anymore to spend money on grocerys when Murphy gas station at Wal Mart is only $.01 higher per gallon and many store items are less expensive.
I have discussed this with many friends and we have opted to start purchasing gas at the Wal Mart store. We appreciated the quality of fresh vegetables and meats at you store but will not purchase gas anymore. This is going to be a substantial loss per unit as I have just purchased a Motor home that holds 78 gallons of gas.
IF, something can be arranged with your stores to differ this additional cost per fillup then maybe we would consider coming back to Kroger.
Regares:
Allen Perkins
TWIC Administrator
Irving Oil LLC Retired.

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Tim September 4, 2014 at 6:24 pm

Dillons was my first Job and now my wife currently works for Dillons in derby KS. I love shopping at Dillons and I will always give my money to Kroger stores before I ever step foot inside a Walmart. Recently I seen that Bloomberg is going after Kroger because the let shopper exercise their right to carry a firearm while they shop. I’m completely baffled by the ignorance of this group moms demand action. I have a concealed carry license and I carry most of the time. Everyone has the right to protect themselves. Criminals DO NOT obey signs. If you disarm people, even while they buy milk or bread criminals have nothing to fear. Nearly all the pictures in their adds are related to health code violations not to mention I have never in my life seen someone with a sporting rifle in the grocery store. I only ask this of Kroger. Please don’t be intimidated by these people please stay loyal to your customers and employees as my family and I have been loyal to Kroger.

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Jo Anne Anderson September 3, 2014 at 6:41 pm

Until you stop open carry in your Kroger grocery stores we will not be shopping at your stores that includes Fred Meyer. Myself, family members and friends will not step into your stores unit you stop open carry. My safety and the safety of my family is not secure with people carrying guns in your stores. I reside in GA and use to shop Krogerweekly, I visit WA state and use to shop at Fred Meyer Stores. I will shop at Publix.. Who needs to carry a gun into a family establishment to buy bread and milk? CHANGE YOUR POLICY>

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Tim September 4, 2014 at 6:30 pm

I remember when this mom was shopping at that grocery store and a man grabbed her daughter with a knife and put it to her throat. thats why you should be able to carry a gun in a grocery store. because that man was going to kill that girl but instead was shot and the girl was saved. you have no right to tell people that they cant protect themselves.

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don September 5, 2014 at 12:18 pm

what if that someone carrying a gun fired at a supposed suspect and hit two or more innocent people? GUNS HAVE NO PLACE IN A FAMILY STORE OR ANY STORE..also,i don’t remember anything about a knife to a girl..just trying to get a yes vote..

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Kevin Singleton September 10, 2014 at 8:23 pm

Don you probably never heard of it because very rarely do the put out tha situations in tha media when a gun was used for good. The media only shows tha evil ppl an what they do with a firearm rarely do they show the good ppl an what they do to stop the bad guy

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Kevin Singleton September 10, 2014 at 8:20 pm

No one has the right to tell me where I can or cant protect myself my family an yes even tha folks that believe I have no second amendment right

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Kevin Singleton September 10, 2014 at 8:30 pm

Say there was something to happen with a bad guy with a gun?? What u gonna do…yes call a cop (a good guy with a gun) an wait 5 10 20 mins for em to get there assuming ur even able to make the call….when lets say me(not a cop but also a good guy with a gun) is there sees it as soon as it starts an ends the threat immediately. Bottom line is a bad guy with a gun is always stoped by a good guy with a gun its how long can he/she inflict harm before the good guy can stop it u should worry about

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l d mcknight September 3, 2014 at 5:22 pm

Credit Card Fraud
At the Orchard Mesa City Market gas station, I had nearly duplicate charges of $117 dollars on 8/30/14. Visa is investigating. I call your 800 number and the rep would not do, report, of take any information. I called the store and received the same response.

There is a problem and I am alerting corporate level

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Robert Collins September 3, 2014 at 3:06 am

I am the CEO of Color Me Father. We are a 501(c)3, nonprofit organization, located in Decatur, GA. We are currently partnering with the local Veterans of Foreign Wars (VFW) Post 4706, in an effort offer an outdoor event for the children of the community, after school on Halloween afternoon. In order for us to effect such an event, we will have to rely chiefly on corporate sponsors such as yourselves. Please furnish me with the necessary procedure and name of a contact person to whom I might direct any requests for donations.

Thank you in advance. Robert (Bob) Collins, CEO, The Color Me Father Foundation, 404-512-****.

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Q September 3, 2014 at 1:51 am

I am a very unhappy employee of Kroger. Who am I supposed to talk to that will actually listen and help me make a difference where I work? Am I simply better off going elsewhere?

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LeAnne Smith September 2, 2014 at 7:49 pm

I am a long time customer of the Kroger in LaGrange Ky. Each time I purchase meat there it is spoiled and I have to return it. Many of my neighbors are also having the same problem with meat purchases at this store.
Each time I return the spoiled meat I ask to speak to a manager only to find that they do not seem at all concerned and give the impression of oh well just some spoiled meat here is your refund for the purchase.
This has happened to me numerous times at this store. I will not purchase any meat there anymore and will take my business else where. I have also heard a lot of my neighbors and family say that they intend to start shopping somewhere else as well.
So if you live in LaGrange Kentucky please do not purchase meat from the Kroger store as they have a real problem with selling spoiled meat to their customers.

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Mrs. JK Vandenbos September 2, 2014 at 6:52 pm

Hello,
I applied to a Loaf N Jug a month ago Aug 4, 2014, offered the job and still waiting for my “information to clear.” My manager to be Megan Smith and I have been waiting to hear from HR for a month now. That is concerning me as to why?
Today I interviewed with King Sooper and KS preformed the same posses. All my “information” cleared in less than six hours. What exactly is going on here with “Kroger”?
This was concerning for me until today because thankfully my information cleared so quick with King Sooper. check. I call this number 1-800-576-4377 and spoke to a Kim today and a Vicky the other day. I was trying to reach HR to see what was going on.
Both times the ladies told me, “HR is only for employees and you can not speak to them.” I asked Kim to give me a number or supervisor that could help my further because I obviously got a hold of the wrong number.
Both women the could not help me and bottom line, Kim refused to direct me in the right direction or give me a supervisor. Kim said she had no supervisor. She just kept repeating herself over and over until I said, ” Why are you repeating yourself”? I was told that I did not understand as if I was an idiot.
I find it very wrong and it was very frustrating tiring to get help from your customer support women, Kim.
I called King Sooper HR and got a hold of a live person, got a number for Loaf N Jug’s HR and a name of Isabell all in about 10 mins. How hard is that????
You need to speak to those customer service people at 1-800-576-4377 op#4 they were RUDE!!!!

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Diana Law Dougherty September 2, 2014 at 3:21 pm

It has come to my attention that Kroger’s policy is to allow “open carry” of guns in its stores. It has also come to my attention that many major retailers (Target, Starbucks, Costco etc.) have adopted a “no tolerance” policy on firearms in their stores. I urge you to follow the lead of these other respected businesses and change your current policy soon.
I live in Blacksburg, Virginia; home of Virginia Tech University and still the “record holder” for the worst mass shooting in the country. 33 people lost their lives on April 16th, 2007 on the campus of Va Tech, to guns that were legally purchased and registered. I do not seek to deny anyone their 2nd amendment rights, but some places in this country are not appropriate for people to carry weapons, even if they are legal owners of those weapons. I would count universities and grocery stores to be among those places.
I use the only tools I have to give weight to my opinion; my freedom of speech and the power of my purchases. Although I cannot totally avoid shopping at my local Kroger, I have already switched to buying many items from Target.
Again, I urge you to make your stores a gun free space, where all your shoppers can enjoy the Kroger experience without having to worry about the guy carrying a rifle on the next aisle.

Sincerely,
Diana Law Dougherty
* Ladyslipper Lane
Blacksburg, Va. 24060

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Annie September 2, 2014 at 2:17 pm

Kroger needs to check the bread shelfs. Either the bread is expired for it smells bad.i bought sandwichs thins .when opened it it smelled real bad and tasted bad. It’s not tthe first time .last time it had mole.the Mexican bread had little bugs. Took it home and saw little bugs all over it. Called manger he said bring it back .but that’s not the point .i went later and the Mexican bread was still on the shelf with bugs. That store just lost a customer and more. I told all my friends not to shop there.

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Ashley Lurry September 2, 2014 at 1:18 pm

I am a loyal Kroger customer. The Kroger store on 3444 Popular Avenue is a nice and beautiful store but the customer service is horrible because of this one young girl named Alexis. Everytime I go to the deli she is always on her cellphone texting and she doesn’t even acknowledge that I am standing there and when finally get her attention she acts as if I am bothering her. If it wasn’t for a older white gentleman and older black woman I would have went to another store. Why would a company like Kroger hire someone who has a don’t care attitude towards customers? PS This happened on September 1 2014 after 1:00pm

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Lorraine Gose September 1, 2014 at 4:15 pm

I am a long time customer of Kroger’s in Ohio. I shop for home and 4 culinary classes every week. I am a teaching chef for Dietetics. Why have you gone to extremely thin plastic bags. Every time I shop at Kroger’s at least two of the bags break and I am chasing product all over the parking lot or in the drive way. I do not have that problem with other stores that I frequent. Do you still have paper bags? Are they any sturdier than your cheap plastic bags.
Thanks,

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Loretta Wehmeier September 1, 2014 at 12:33 pm

Kroger needs to remove the stupid gift cards display in front of Customer service. I can’t get up to the counter with it there and also other people can’t get up there because it is in the way. Need to have more than 1 person working in customer service. I am using an electric cart and it’s impossible to get close to the counter. Also they remodeled the store and it’s hard to pay your bill at the register because there is not enough room to
get around the candy counter and checkout stand. Employees also need to plug in electric carts to charge. One time aall 13 carts weren’ charged.

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Loretta Wehmeier September 1, 2014 at 12:18 pm

I can’t believe that a Manager at Kroger can decide whether he wants to honor an item in the circular which also involved adding th mobile coupon to yoi Kroger plus card. The price that was ringing up at the register was wrong and didm’t reflect the price in the circular ir the mobile coupon. The cashiet, head cashier, and Manager were sll extremely rude. I guess they never heard the customer is always right, and this vase I was right becsuse the cirvular anf mobile coupon reflected the pricd5 but the register was ringing up the wrong price. I guess they. never were instructed in how to treat customers. Kroger customer service also backs the Manager. Why have a circular or mobile coupons if you don’t want to honor them.

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Caleb John Baucom August 30, 2014 at 12:02 pm

Kroger: It is still August. How dare you put out Halloween jack-o-lanterns. Let me enjoy the summer before you start pushing for a holiday two months from now.

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