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Kroger Corporate Office

Kroger Corporate Office Address

The Kroger Company
1014 Vine St
Cincinnati, OH 45202

Contact Kroger

Phone Number: (513) 762-4000
Fax Number: (513) 762-1575
Website: http://www.kroger.com
Email: Email Kroger

Executives

CEO: David B. Dillon
CFO: J. Michael Schlotman
COO: W. Rodney McMullen

Kroger History

Kroger was founded in Cincinnati, Ohio in 1883 by Bernard Kroger who invested his life savings to open a grocery store in the Mount Airy neighborhood of Cincinnati.

In the 1930s, Kroger was the first grocery to monitor product quality and first to have a store surrounded on all sides by a parking lot.

In 1955, Kroger acquired Henke & Pillot.

In the 1970s, Kroger was the first chain to introduce electronic checkout scanners.

In 1983, Kroger acquired the Dillon Companies, a Kansas grocery chain.  David Dillion is the current CEO of Kroger.

Many other acquisitions followed in recent years including Pay Less Food Markets, Hilander Foods and  Scott’s Food & Pharmacy.

In 1997, the company merged with Fred Meyer.

Today, the company operates over 3500 stores.  The Kroger corporate office is still located in Cincinnati, Ohio.

{ 157 comments… read them below or add one }

Cherol Lott July 22, 2014 at 9:04 pm

Unfortunately, I live in Georgia where the jerk of a governor has declared that firearms are legal everywhere (except in the State Capitol.) However, individual businesses can forbid guns in their establishments, like Target has. Therefore, I would like to strongly suggest that you encourage your managers to place a “NO FIREARMS ALLOWED” sign at the entrance of your stores.

Another suggestion would be to also place a sign saying “NO SMOKING ALLOWED” at the entrance. When I enter my Kroger in Rincon, I want to smell the bakery and the cleanliness of the store, not smoke from e-cigarettes or original cigarettes and cigars.

Thank you.

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Joe July 19, 2014 at 6:03 pm

I am a driver, I’m at Delaware, oh distribution center
I have been here for four hours now on saturday7/19/14
Was on time for delivery, just wish I didn’t have to cancel next load
Seems every time I come here it cost me my next load
Because your company can not follow there schedule
And hire lazy people. Frozen side, I look into break room it is complete full on workers that
Have been in and out of there more than there working
I’m just going to stop coming here . It just cost me $$ when I do and
A days worth of work , load does not pay that well

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Robeert July 11, 2014 at 10:39 am

There is a Kroger Signature Store on MacArthur Dr. in Alexandria, LA that made a decent shopping store worse by changing things negatively. This store had a decent little deli café eating area of 3 tables and chairs; there were regular customers that used this area and really enjoyed it. This area also had free standard coffee and a ice machine:They took all of this away when they had been promising to put in a new ice machine. Some of us enjoyed eating there semi regularly.They also took reasonably decent tables that were in front of their Starbucks Coffee area, which I never use and neither to the people that I used to see at the Deli area, and replaced them with “Chency, dark brown small plastic tables” – ugly. None of the people that uswed the Deli table area have I ever seen sitting down in front of the Starbucks area. And, I would suppose the whole point of getting away with the Deli table area was to force people to use the Starbuck Coffeee area in hopes of selling the more expensive coffee. I cannot see that has caused any increase and I am reasonably certain the people that enjoyed the Deli table area and the standard coffee there are not falling for the snooker game at shifting people to buying more Starbucks Coffee. No Sale here for sure. The store had been supposedly getting upgrades but none to the talked about upgrades ever came but the prices did increase. Dissatisfied with Kroger’s failure at this store.

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Rachel July 11, 2014 at 9:00 am

I have read a lot of comments on here of people complaining about Kroger stores, and I only want to say that I have experienced nothing but greatness from our local 6th Street Kroger Store in Findlay, OH. The workers are extremely nice, and helpful, and if I have had to return something or had an issue, I have never had a problem. As well, they got out of their way for you “the customer”! We being mostly my 3yr old (Aryiah-aka Bitty) absolutely love the store, they actually make Bitty feel like shes an employee (little helper) her favorite employee is Toby Weeks!! Thanks to the Kroger team in Findlay, OH (@ the 6th Street Store!)

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Jim July 8, 2014 at 8:10 am

This one tops them all. Try returning a $2.15 box of dishwasher soap without a receipt. The Antioch TN store on Nashboro Blvd treats you like a thief; because who actually saves their receipt? Then the manager told me they discriminate against people this way because their store has more theft than others. Not to mention the box said satisfaction guaranteed and I wasn’t satisfied because it left a film all over my nice dishes. I also returned the box full which would indicate to a rational person that I legitimately didn’t like the quality. Hope the right people sees this at the kroger office and correct the management issues at this store before other customers are discriminated against because of the theft of others.

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Karla Smith July 7, 2014 at 9:52 am

I am a long time Kroger shopper but this weekend I went into Kroger store#962 in Indianapolis and never felt so unappreciated and disrespected by a customer service store employee. I went in to use the money in minutes service. There was a sign saying the line starts here. I waited for about 15mins and all of a sudden when the Kroger customer service rep. Finished waiting on the customer in front of me, all of a sudden a lady came from the opposite entry side and the Kroger employee began servicing her. I politely told the Kroger worker that I had been standing in the correct entry line and was next. She still began waiting on the customer and told me that a sign was blocking her view and that she didn’t see me. At this point the customer and myself started arguing. This went on for a while and the customer started using profanity and was extremely rude to me. As she left the young lady began waiting on me and I politely told her that the situation was partly her fault but she refused to acknowledge this fact. She and I stood their arguing for 15mins. She was furious with me and started speaking in her native language to me. The whole ordeal was very overwhelming for me and to top it off the co-manager Latonya did not make matters any better. She asked the Kroger worker to step aside and someone else helped me. The Kroger worker started calling someone on her cell phone and the co-manager told her that she wasn’t allowed to use her phone while working. The bottom line is that although the store is 10 miles from my house I will never go back in the store.

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Susan Stricker June 24, 2014 at 2:36 pm

June 24th, 2014
Kroger Corporate Offices
Vine Street, OTR

To Whom It May Concern.
Let me start with saying I love Krogers, at the Hyde Park store the employees are friendly, helpful and I am ALWAYS able to find what I need or want. If not, a special order is accepted and appreciated and always delivered.

I moved to Over The Rhine in September 2013. I have no choice but to Shop at the Krogers on Vine St. in OTR. With Corporate located on the same street just a few blocks away I WAS AMAZED!!!!!
When I was notified that I would be here for more that several months – possible 1-2 years in January of 2014 I have requested that a private selection (Kroger brand???????) and other kroger brand items be ordered.
TOM
I spoke with Tom about my request and was asked “How many will you buy?” (was he serious?)
Over the next several months I continued to request the Private Selection Decaffeinated Hazelnut medium blend, among several other items.
I have written it down several tines, asked more time that I can count and was told by Rhonda “We’re not going to order it just for you.” ” No one else is going to buy it.” “We don’t special order.”
Even speaking with the store manager (as he CRINGED!) I was told “were not going to order it unless you purchase the entire order even the it is unlikely the order will be placed.’

i HAVE BEEN INSULTED DISRESPECTED AND DOWNRIGHT IGNORED.

With the ever increasing construction and improvements being made in the area of OTR, it is shocking to see such a DISGRACEFUL DIRTY and RACISTS facility. The quality and quantity of products are shameful and very often EXPIRED!

So to sum it up, I have been trying to order specific items with out results for over 10 months. Its not a wonder why locals call it “The Ghetto Kroger’s”.

Sadly and Sincerely,
Susan Stricker
strickersXXXX@gmail.com
XXXX Race Street #XX
Cincinnati, Ohio 45202

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mary ewers July 10, 2014 at 3:18 pm

I have tried endlessly to get in touch with the “workman’s comp.” dept, without any luck. After receiving legal documentation that I am due $/week, they don’t abide by the Court’s order on any kind of timely basis. All I ask is to get what “little” was allowed by law, on a consistent basis, not when a minimum wage person decides to pay what is owed. Their negligence screwed me and my husband for the rest of our lives!!
Would love to hear back from MR. DILLION! Having come from Hutchinson, KS. where I live.

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Julia Mrsny June 7, 2014 at 11:47 am

For the last 5 months I haven’t seen my store cupons I have talked to someone at bakers and they have talked to you guys and I haven’t moved so where are my coupons at this just makes me want to stop shopping there

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Julia Mrsny June 7, 2014 at 11:43 am

I know that customers complain and that we really don’t know them just like I don’t know them I was just wondering how Kroger really just let someone go that hasdone nothing but come in do their job stay late when they need them to or come on on their off days to help them out,but another employee can have her phone or get into a altercation with a store full of customers and with a customer and still managed to keep her job this other employee went to the breakroom instead of going home like she was told to but she didn’t calm down and come back and finishes her shift but yet I get fired because of my so call body language and was accused of having a attitude while this other employee gets to keep her job fir her behaviors not to mention its ok for your front ends not to smile and have attitudes torwards people I know at least two that need their attitudes checked and when the front end is called to a check stand to handle something that requires their key it shouldn’t take 5 minutes to come handle it especially if they aren’t dealing with a customer,but just to let you know I he e spoken to a lawyer about this and they feel that this Is discrimination and unfair

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charles l. mccollum June 6, 2014 at 3:59 pm

Every since the fuel points program came out I’ve been using the survey site to get my 50 extra fuel points. Now, however, I cannot access the site (Internet Explorer cannot display this site). I’m on dial-up and have not had this problem until now. I’ve been trying all week to access this site to no avail. My provider accesses it easily at their facility. I’m missing getting all extra fuel points! Any suggestions? Thanks. (A loyal customer for 40 years.

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Jeff Swingle June 4, 2014 at 2:38 pm

Salem,Va store. What a shit hole this place is. My son was hired to work in the deli. He was going thru his training when somehow the person at the training center told him not to report for training on that saturday,well he received a phone call from the HR some girl named Karen told him not to bother coming back to work at the store and he asked why and she told him that he didn’t report for training. There is a line of communication here and she didn’t even bother to call and verify this. She,Karen,also loves to talk bad about employees and other companies. She needs a attitude adjustment as far as I am concerned. Also my son is better off working somewhere else and not in a shit hole like the store in Salem,va on main st.

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Leah May 29, 2014 at 12:23 pm

Overall pleased with Kroger – Houston. But, things are changing. I purchased some beef shank this week. It was sold in a vacuum package. This is extremely nasty looking and probably had been frozen and then thawed. The package was filled with blood. You couldn’t even see the meat for the blood that the paper had absorbed. I refuse to buy meat that has been vacuum packed like this. I will find a market that does not do this.

Also, I wish super markets would quick trying to trick people with their advertising. Just make it simple!!! Don’t advertise that a product is 10 for $10. Just say it is $1.00. Also quick trying to lure people to buy items that they don’t need. “Buy a product and you will get two other items free.” “Buy 5 of these products and save $1.” It’s usually a group of items that you wouldn’t buy. Keep it simple and stop trying to fool us!

Also, the quantities in packaging should be addressed. This was on TV last week. Industry should get together and package items in weights where a consumer can compare price and ounces with another product. I am also tired of the weights of products being reduced and the price staying the same. How stupid to you think we are?

Also I was not aware that Kroger was contemplating reducing the senior discount. This is the only reason that I don’t do all my shopping at HEB!!!

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Mike Ream May 27, 2014 at 1:20 pm

I was told that you could get up to 30 gallons of gas with your discount but it will only let you get 20 and then takes your discount away and I ask the customer service and they don’t know now I’m asking you. I would like a reply to my question. Thanks, Mike

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nie May 22, 2014 at 3:44 pm

the krogers in springfield ohio on bectle ave are not doubling any coupons ever, i have shopped there for years and have started couponning to find this kroger has chose to do this when the meijer store next door dose double, this has forced me to start looking for a new place to shop, like meijer, one more thing this store dose is give reward points for shopping but you are forced to by only gas with it. every time i have tryed to use those poits for gas there has been some isue on how to use the pump and use the points, i think they are constantly changing the prosses so the poits will not be used, and when i have gotten to use them i could not see any savings from the price to fill my tank, i think krogers should have one day a week to double coupons and that the reward points should be used for more in store savings if i chose to do so,

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Sandy May 21, 2014 at 11:57 am

Just wondering if Kroger allows their employees to lie to customers ? I would really like to know ,, I will let all my friends know how big or a liars they are , I am thinking about talking to a lawyer about this , I guess since I ‘m a woman and I guess the person who lie to me thought I was stupid ,, So Kroger Co. is it okay for your employees to lie ??

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KIMYATTA GIBSON May 19, 2014 at 10:19 am

I live in Brunswick Ga. and recently all of our Harveys Grocery stores were sold to Winn Dixie leaving us with 6 Winn Dixie stores in town. Personally I don’t like Winn Dixie and a lot of citizens in our town are very outraged and we all are praying for Kroger to return to our town.

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sharron hebert May 19, 2014 at 7:43 am

I truly wish Kroger’s would set up a space in the vegetable dept . and place locally grown , or U S A grown tomatoes and such . I hate to have to buy vegetables from other countries . I not only don’t trust the fruit and veggies they also don’t taste as good and they don’t last ,I prefer to go to a fruit stand for those purchases .Your tomatoes either grow mold or blow up with in a few days .

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Khalid Rayan May 16, 2014 at 3:54 pm

I’ve recently tried to locate a contact e-mail to your financial or new product division.
I’m a small business owner from Lexington Ky. My reason for wanting this contact info is to learn more about krogers and it’s relation or possible relationship with the small businesses around them. I understand that typically krogers receives there proposals via brochure yet that would not be adequate for I’m not selling a product, I’m in the service and courier industry and my proposal would only extend to my local area..

Best regards
Khalid Rayan
The Milk Man llc

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Christina Groneck May 15, 2014 at 12:43 am

This is my new Facebook post: Cold Spring KY
Count your pills, read the print, and don’t sign or pay until you have at the Kroger Pharmacy.
ON 4/27 I called in 4 refills. One refill was for Matt and three were for me. One of the scripts monthly has 60 pills. I had two refills remaining. When I picked the meds up I signed the screen while the tech got the bags, she scan them and took my credit card, and she stapled the receipt to the bags and handed them to me. I trusted that it was correct. NOPE!
My refill of 60 was only 6. It said on the bottle that I got 6 pills and had a 1.80 refill remaining. 6/60=.10, not .20 which =48pills
First, someone should have alerted me to the fact that my prescription for 60 was only a partial refill of 6. There is no option when you call in to partially fill. Next I paid full co-pay!
I called in another refill just as before, went to pick it up and ask for the head pharmacist. I explained the situation and she stated that she was sorry and she would give me this refill for free. I explained that this was a bigger problem than just paying my co-pay. 6/60=.10 not .20. I cannot believe that the pharmacist told me that it was not a big deal that I would get a whole script next month because my doctor already had another new script waiting and they would just fill that instead of the remaining refill of .8 =48 pills. I ask where are the missing 6 pills that your records and mine state I never got. Furthermore, you are acting like you could care less and it is no big deal. I have totally lost trust. I will have to read the print and count every pill.
Unbelievable that she said it wasn’t a controlled substance, my insurance was only billed for the 6 pills last time . . . she did not understand why I wouldn’t take my free 60 pills and leave.
I ask for the pharmacist name that filled the script and the tech that cash me out; she stated that she could not give me that information because the script was prepared off site.
HOW CAN I TRUST YOUR PHARMACY THEN….. I will have to count every pill before you check me out… BITCH stated that is my prerogative and right. I smiled and stated it is, just like it is my right to have your manager’s name and number. She stated he was on vacation until Monday. I ask for his manager’s name and she refused, told me corp office 800kroger would give him the message. I turned and told everyone in line what happen, then told her to transfer all scripts to Walgreens. I stated very clearly to her that she was not to touch the script that was messed up, and that I wanted the new script from my doctor filled instead. I wanted to seek advise from others before touching that script. They called in all the new scripts except the one that is messed up. They told walgreens that the script had 108 pill refill. Walgreens would not fill it because it is a 60 refill. I had to jump through hoops to get walgreens to get me my much needed meds. And from this day forth, I will take the bottle out of the bag, make sure the bottle and script doc’s match THEN sign and pay.
DO NO TRUST KROGER PHARMACY!
We were loyal Kroger customers. I am going to seek advise. I have kept every bottle, bag and paper for insurance purposes.

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Shawn English May 13, 2014 at 11:12 pm

My wife and I had a VERY unpleasant experience this evening at what was our favorite Kroger store, located at 2525 Hilliard Rome Rd. We go to this location most every time we need groceries, gas, etc. We use 1 Kroger card for both of our purchases, as we are a family. We spend our fuel points after we get enough to help save a buck or two, in these times of very high prices for gasoline. We have visited the gas station at this Kroger and have filled our tanks together upon many occasion, have seen other customers doing the same. This evening however an associate of your company (I believe he said his name was James Williams) was sitting outside of the cashier box, smoking a cigarette, looked over and saw us parked at the pump, said we were not allowed to put our purchase together. Then walked over towards the pump, to harass us again, and as I had filled my tank, had the attendant inside the box, shut down the pump. This however became instantly a secondary issue. In an apparent racially charged attack, Mr Williams, began to talk to us as if we were criminals and breaking the law, even saying that “you should go to jail, when my manager comes to tell you the same thing”, His exact words were “Just because I have this shirt on, don’t mean I ain’t a man, I don’t give a damn who is out here” speaking to my wife as if he wanted to threaten her whether I was there or not. He then stated he did not care about this job, it was just a second job. This was very evident, by his tone and the unacceptable choice of words, and manner in which he talked to us. At this point, I was furious, and went inside to find the store manager. Inside this location, I spoke with a new manager to this store (Bob Markwood). He was very arrogant, and acted as if he didn’t really care, that I was upset. He said he was going to talk to the associate, and I invited him to accompany me outside to the gas area. He declined, and said he would talk to him without me. I went back out to the pump area, where my wife was extremely upset and in tears, she wanted to talk to Bob also. We then went back into the store, and she asked to speak to Bob Markwood, he came to the customer service area, and acted the same way towards my wife. Said he would speak to the associate. Both my wife and I have worked, and managed in the customer service profession, and if ANY associate talked to ANY customer in the manner we were spoken to. They would be terminated immediately! Everyone we encounter at this location have been so nice to us, we visit your store twice a week ONLY to see cashier associate “Linda”. She is the sweetest lady. We realize we are only 2 people of many who shop your brands, and we really don’t matter, (Mr. Markwood made that very apparent) But, feeling threatened to shop in your store is truly not what we are accustomed to. I am hoping something will be done.

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Jennifer May 13, 2014 at 5:24 pm

Went to Kroger today to exchange a Kroger brand baby formula for my son. I tried it a few months ago and my son handled it badly. He turned 6 months and eats baby food now so I decided to give it another chance. The first time I returned it I was a little nervous returning it because I had no receipt and figured worst case scenario it was their brand so maybe giftcard to get my baby’s regular formula. I was suprised because I got cash back with no receipt!! I was very confident about trying it again. Unfortunately he had the same reaction and I had to go back again to exchange the formula. Sad because the price is so good and even after contacting the competition and using coupons they sent Kroger still has a better price for the ‘same’ thing. The customer service lady told me at the desk she wouldn’t take it back without a receipt. I told her what happened the time before and she said sorry…she wouldn’t do it. I was livid. I didn’t make a scene but inside I hit the roof. I spent 18$ on Kroger brand formula because I was looking to save money. Now im deeper in the hole. I asked to speak to a manager and the management said they were sorry. They don’t know who allowed it but its not allowed and they couldn’t help me. Thats crap. So…lets get this straight. You bend the rules depending on your mood? Then you forgot to twll the customer your bending the rules for them so when they take a leap in your brand name direction and it goes south you put it on them to have compassion on you for not making sure that your rules are held to by you employees. I have now spent almost $40 in formula in less than a week because your company failed to let me know they shift on rules. I spend $300 a month at Kroger. That is a budgeted amount. If Kroger does not fix this…you are less than a block away from Wal-Mart. I do not mind paying better prices in a packed store if it means I can take 300$ from you for you taking my $18.

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Victoria May 13, 2014 at 3:54 pm

Every time I go to Kroger’s On Memorial Blvd. Murfreesboro,Tn. I end up getting the same cashier! I try to avoid her like the plague!! I use the reusable bags and every time, she sets them to the side and lays my stuff all over the place, then she takes her time cause she doesn’t want to “bag” my items. So usually, I end up bagging it myself. Today on the other hand, I chose a register w/a light on and no cashier was around. A girl tells me that a cashier was going to be there in a minute and I din’t hear what she said, so I said “excuse me?” And in a discerning tone of voice she repeated herself! WOW!!! Then who finally comes to the register? You guessed it, Carmella!!! OMG! I just wanted to run out the front door! And sure enough, she started started talking to a previous customer that she forgot to charge for a newspaper because the older lady didn’t have one. Anyway, Carmella takes my money gives me a receipt and instead of bagging my stuff, she takes off to get the ladies newspaper!! I had to bag my own stuff AGAIN!!! When I get to my car w/groceries, I call for manager in the building. I get put on hold 3 times then when it starts ringing again for 4th time, customer service didn’t even answer, but put me on hold again! This took 9 min. and 54 secs. During this 10 min. ordeal, being put on hold, I arrive home! Never spoke to anyone except the girl @ customer service!! I hang up finally and try to call back and a recording came on saying they temporarily couldn’t take calls!!! Where was this manager? Why does this woman still work there? She infuriates me! And I’m a preferred customer? Wonder how non-preferred are treated? Thankfully, we have a new Wal-Mart opening up! I’ll do my one stop shopping there! Good-bye Kroger’s!!!

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Eric Olson May 13, 2014 at 2:40 pm

I received an email with a Kroger $25 Gift Card offer. I filled out the information and now I am getting spammed. NO Thanks. Here is the link: surveysonXXXXXX.net/pub.php?sk=WXeg3&sud=152&rid=156049055&rid2=509&chad=24899_509&sud2=&sud3=&sud4=&sud5=

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james m woods jr May 12, 2014 at 11:53 pm

we recently purchased youre brand of egg or just noodles to make chicken an noodle I am sorry to say I Will not be buying Kroger brand noodles ever again for this purpous the noodles have no binder what to speek of they cooked into a gummy mush that if not for the chicken I baught there and the salt I added for more flavor would not even be worth putting in youre mouth you need to get a product that is etable but then I guess you get what you are willing to pay for or in this time and place what you have money for I spent 7 dollars on the chicken alone so I guess atleast my dogs will get something to eat but I haven’t put what every you call them now infront of them to see if they would even eat them

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Shaun Lopez May 12, 2014 at 3:29 pm

What system/software do you use to implement a UPC scan is associated with the store in which it was purchased? For instance, if I were to scan a cereal/product with a box tops for education coupon, would that be loaded into the store location? I would like this information to be in tandem with a school for which the box top would be digitally uploaded rather than physically cut out and mailed. I would like to expedite the process.

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Jose May 11, 2014 at 2:05 am

Greetings,
I have a question regarding a new strategy at the Food 4 Less stores. I heard there was an order to stop pushing the Kroger products in favor of name brand products. While that strategy may increase sales in some regions, that is not the case in others. The Los Angeles area sells more Kroger merchandise and removing them from the “Dump bins” will only end up hurting sales and thus profits…

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Antikee May 10, 2014 at 6:53 pm

Dear Kroger,

I was in Ohio a few days ago and had the opportunity to visit your super store in the Dayton area. I am really, really impressed. I love the aisle with specialty foods, olives, breads, your fish carousal was Awesome. Their was an aisle of foods for take out, like lunches etc. A wonderful coffee bar. And the remaining portion of store was very neat, organized and had anything you might wish. We shop regularly at the Kroger on North St here in Nacogdoches. Mr. Strickland has done a wonderful job with that store. He’s always seems to be there and a terrific manager. I was writing to see if possible can Nacogdoches have one of these super stores??? It would a very positive thing for the area and many many folks don’t like shopping a Walmart. Walmart just plan sucks rotten eggs, no personal feel when you go there. They ( Walmart ) just want you $$$ and run. Kroger is very friendly and always seems to be aware of their customers. Hats off and a huge salute to Mr. Strickalnd at our friendly Kroger store. And maybe please a Supper Kroger for Nac.
Thanks so much. Antikee Bush

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Colin Partridge May 7, 2014 at 3:38 pm

This email is directed to the Head of Security or Loss Prevention Group.
My wife was involved in a verbal abuse confrontation at the Kroger Store at Eldridge & Briarforest 04/28/2014 by one of two men. This was concerning a dog locked in a vehicle in the parking lot with the windows up. This had been reported by another woman shopper to the manager. One of the men who owned the dog confronted my wife using verbal abuse . Immediately several Kroger employees surrounded her while the store manager’s was summoned. In the mean time the two men involved stood one at each exit in such a way that my wife was terrified to go to her vehicle.
Since the manager couldn’t be found she called 911. to be escorted to her vehicle. It took some 15+ minutes for the police to arrive, still no manager showed up. The police escorted my wife to her car. I called the manager later, he had no idea this had happened
These men may have been armed. If it wasn’t for Parvez (Kroger employee) it could have esculated. I have requested an email apology from the manager John Oettle. I have also spoken with a John Garcia – Loss Prevention District Mgr. regarding this matter. What is troubling is that none of these people seemed really concerned about what took place. Please call 832+814-XXXX to discuss further.

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Eva May 7, 2014 at 9:17 am

I shop at the kroger in Troy MI not sure what the store # is…. I stopped there on april 30th to purchase some groceries and including that was a Chobani Yougurt… when I went to eat one of them yesterday as soon I opened the top I noticed that there was a weird smell from the container… When I looked at the expiration date on the top of it, it said that it had expired on 03/16/2014!!!! How can you allow that on your shelves for 14 Days, not a couple of days but 14 days… I had purchased 10 of them and 8 of them were expired. I can not beleive this. I will not trust this place again. I wanted to take a survey but I had thrown my receipt away. Shame on Kroger!

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Ken Medlin May 6, 2014 at 2:08 pm

I’m trying to reach the head of the Human Resources Department concerning a matter at our store here in Indianapolis, Indiana. I believe her name is Ann and I don’t recall her last name and I need to contact someone immediately concerning this matter like ASAP. Thank You!

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Henry Ford, Sr. May 5, 2014 at 12:58 pm

I need to speak with someone regarding a customer service problem that local management has failed to contact me about. Do you have a complaint department. If you do, I have not be able to locate it. Maybe you like it that way. No contact number, no complaints. Come on folks, call me, 404-281-XXXX.

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Frank L. Watson May 4, 2014 at 5:52 pm

Also… what most news outlets reporting this story MISSED was that Kroger is CUTTING the Senior Discount from 10% (where it was before) to a mere 5% (the new rate)!

ALSO… Kroger is RAISING THE AGE from 58 (where it had been before) to 60 (the new age requirement)!

Moving the discount day was just a blind, so we wouldn’t see the discount had dropped and the age had been raised!

Which is what has triggered a nation-wide SENIOR BOYCOTT of all Kroger stores.

Because we seniers ARE NOT THAT STUPID, Kroger!!!

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