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Kroger Corporate Office

Kroger Corporate Office Address

The Kroger Company
1014 Vine St
Cincinnati, OH 45202

Contact Kroger

Phone Number: (866) 221-4141
Fax Number: (513) 762-1575
Website: http://www.kroger.com
Email: Email Kroger

Executives

CEO: David B. Dillon
CFO: J. Michael Schlotman
COO: W. Rodney McMullen

Kroger History

Kroger was founded in Cincinnati, Ohio in 1883 by Bernard Kroger who invested his life savings to open a grocery store in the Mount Airy neighborhood of Cincinnati.

In the 1930s, Kroger was the first grocery to monitor product quality and first to have a store surrounded on all sides by a parking lot.

In 1955, Kroger acquired Henke & Pillot.

In the 1970s, Kroger was the first chain to introduce electronic checkout scanners.

In 1983, Kroger acquired the Dillon Companies, a Kansas grocery chain.  David Dillion is the current CEO of Kroger.

Many other acquisitions followed in recent years including Pay Less Food Markets, Hilander Foods and  Scott’s Food & Pharmacy.

In 1997, the company merged with Fred Meyer.

Today, the company operates over 3500 stores.  The Kroger corporate office is still located in Cincinnati, Ohio.

{ 250 comments… read them below or add one }

Disappointed December 17, 2014 at 8:22 am

Our Facility purchases Kroger gift cards, for all Employees (based on their years of service). I went into Kroger (Lancaster, OH) and purchased 29 gift cards (totaling over $700). Each were in increments of $30, $25, $20, $15. The 1 card for $25 rang up as $125 vs $25; which I didn’t catch at the time. When I went back into Kroger, the next day, they wouldn’t even consider fixing. The Manager wouldn’t even come out to talk to me. An error, by one of their Employees, and you can’t even talk to the Customer? We have over 1200 Employees, at our Facility, all of whom receive Kroger gift cards. Customers are our #1 priority, you might want to consider the same (since you too rely on your Customers, for the success of your company). Thank you for your time…

Reply

Barbara Ward December 16, 2014 at 1:28 pm

Mr. David B Dillon: Re: Store #441, New Castle CO
I am writing to give kudos to your store. I had a medical incident recently at the check-out counter and received immediate attention from your store manager Bill, Terri and Jose. He personally walked me to my car and stayed with me and staff stored my groceries in a cool room until I recovered. Your staff is amazing, outstanding, gracious and caring!

Your pharmacy department of Jen, Steve, Brad, Antonette, Sheila, and are friendly and courteous. They go out of their way to explain conditions making me feel secure and healthy. They place orders from my doctor as a priority which I really appreciate.

When the store phone operator says, “Your friendly New Castle store,” one can believe it.

Sincerely,
Barbara Ward

Reply

j. shane womack December 16, 2014 at 11:38 am

To David B Million CEO, Kroger Corporation, I understand why your Pharmacies have taken the position of not sharing availability of certainMedication over the phone, but Sir They as well as yourself need to understand that all of your customers are not thieves or Addicts that wish to rob the pharmacy.
It would be appreciated if you could inform your Pharmacist & their Staff to release availability information to it’s customers/Patients that r in their system as having had that Medication filled @ Kroger pharmacy in the past. Some people as myself are disabled & living on fixed income, some don’t have transportation to run al over town to try & find a Kroger with their meds. Instock. I am a Veteran & come to your facilities because of cost & convenience. This Letter will be shared on Facebook so others can voice their concerns about this problem as well. ThankYou Sir, & have a great Day

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Dave December 11, 2014 at 3:48 pm

The company that hauls the product for Dillons have junk trailers that put the product in jeopardy and the health of the public. I know because i drove for them. The money to be used for maintenance isn’t being use for fixing the trailers they have. They cannibalize other junk trailers to quick fix. Doors come open going down the road getting product dirty or the refrigeration units don’t operate properly causing the product to be out of recommended temperature. I just think some investigating needs to be done as to where the money is going for maintenance, someone at dillons is getting a fat pocket.

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Ida December 9, 2014 at 11:48 am

I am very disappointed. I purchased about $200 worth of phone cards for our company employees from Costa Rica. We give the cards out for them to call home while here in the states. I gave five cards out to five different individuals, all of them said the cards do not work. I preceded to take them back to the store and the store manager and the customer service manager informed me that there was nothing they could do to help me. I bought these cards with a Visa card, had all the receipts and they still could not help me. This is very unacceptable. Your commercials say that customer satisfaction is your first priority which is not true. Basically the managers I spoke to said its not my problem. Store manager at 034 Kroger #300, 1950 El Dorado, Houston TX 77062. I do not know what to do with these cards they do not work and we are out $200.00. Not a very good impression of your commitment to quality and customer satisfaction.

Reply

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