Kohl’s Corporate Office

Kohl's Corporate Office Address

Kohl's Corporation
N56 W17000 Ridgewood Dr
Menomonee Falls, WI 53051

Contact Kohl's

Phone Number: (262) 703-7000
Fax Number: (262) 703-6143
Website: http://www.kohls.com
Email: Email Kohl's


CEO: Kevin Mansell
CFO: Wesley S Mcdonald
COO: John Worthington

Kohl's History

Kohl’s was originally founded as a supermarket in 1946 by Maxwell Kohl.  In 1962, he opened his first Kohl’s department store in Brookfield, Wisconsin.

In 1972, BATUS Inc. purchased a controlling share of Kohl’s.

In 1979, the Kohl family stopped managing the company.

In 1983, the grocery stores were sold to A&P.  All the stores were subsequently closed in 2003.

In 1986, a group of investors, which included upper management, purchased the chain.

In 1992, the company went public.  In 1997, the company entered the Mid-Atlantic markets and expansion continued throughout the 2000′s.

The company currently operates over 1,000 stores in 49 states (non in Hawaii).  The Kohl’s corporate office is located in Menomonee Falls, WI.

{ 67 comments… read them below or add one }

Nabil July 22, 2014 at 6:26 pm

Hi, i am very upset about Khol’s customer service. I just made a payment and the guy on the ph was extremely rude and not professional at all. he ask me all sort of question my bd, ssn, acc number, home address, full name, last place where i made a purchase and how much there is balance on the card. Are you kidding me!!!!!, once i provide my account number that should be more then enough, i feel insecure about this questioner, and polices. whoever make polices should think more then twice and train you agents better, they are extremely rude on ph. I feel like not doing business with you any more i do have more options available.


Rose Nikas July 22, 2014 at 7:39 am

To whom it may concern:
I ordered from KOHL’S.COM last year and vowed to NEVER DO IT AGAIN. I forgot my vow. I will not next time! On July 16,2014 I ordered a $127.00 wedding gift for friends in MN. We live in Eugene, OR. I earned $20. in Kohls Cash and “would be receiving a confirmation of my purchase and Kohl’s cash within minutes in my email account. I DID NOT. I called the customer service reps (in India!) to ask why I got no confirmation of my order, nor any Kohls Cash. While on the phone, he emailed me 3 times: none of which have been received. I was on the phone with these yahoos for 57.52 minutes! I still have no answers and no Kohls cash. The Supervisor assured me that my purchase was on its way to the bride and groom and gave me a tracking #. Also, he gave me a number to give to my cashier when using the Kohls cash that was due to me. I was there tonight, AND OF COURSE THIS NUMBER DID NOT WORK. She also could not call Corporate because THEY ARE CLOSED AT THIS TIME. SORRY. It is 15 miles from my house to Kohls. This is going to be a 60 mile trip, just to redeem the Kohls cash they aren’t giving me! I HATE THIS WEBSITE. What year is this? HIRE AMERICANS, for Chrisake.


linda monge July 15, 2014 at 4:02 pm

To whom it may concern, I have been a Kohl’s customer for years, have truly loved your store, until my husband had an issue in trying to get a credit card for your store. First of all the girl at the store, asked my husband if he had a card with them, he said my wife does I don’t. So she asked him if he wanted to sign up for one to get a discount on the items he bought in their store. She mispelled his name Msnge intead of Monge, then she asked him for his s/s number, don’t know what she typed in????since she spelled his last name wrong. Because she told him his social security number was not valid. But when you get the letter in the mail, see what it says. Well it said my husband didn’t qualify! He and I have wonderful credit, and have never had this kind of issue anywhere in our lifetime. The customer service was HORRIBLE, I was on the phone over an hour with people who are from INDIA!!! telling me here is another number to call. Then I call, and they ask me to take a survey at the beginning. So I do the survey, then they say thank you very much and hang up on me. Then I call back, get someone else, they tell me I need to call the credit bureau and take it up with them why he can’t get a credit card with you.! I said our credit is fine!!! We have owned 2 homes, but new cars, have wonderful credit and I am not calling!!! We do not need your store if this is how you are going to treat us!!! and hung up on him!! I even told the guy at one point, before I got upset, can’t you see if the girl put the wrong s/s number in, because she didn’t put his name in right? He said NO!! That is when I got very upset with him. Right now, if this matter doesn’t get cleared up with my husband soon, I will no longer shop at Kohl’s, and will let my friends and anyone I know how we were treated, since we are highly respected at other stores and finance companies!!! This was very, very insulting, and upsetting, to the point my blood pressure went up!! Hope this matter can get straightened out soon. And also that you hire compontent, and couteous people within your customer service departments!!!! Not a happy camper with Kohls right now!!!


michael carapucci July 14, 2014 at 6:10 pm

I have an outstanding credit card bill that is 4months over due and I get called about 5 times per day 7 days per week.I never wanted the card but was basically pressured into it and this is the result I cant pay it. I am unemployed and caring for sick wife and nobody in this world has a heart or cares. I was wondering if somebody in corporate would overlook the hiring process and give me a job here in keene nh store not only to pay you back but to have a life and not be evicted from my home.Thank-you.Michael carapucci


Janet Delgado July 14, 2014 at 1:03 pm

I placed my online order AND added a different shipping address. To my dismay, Kohl’s shipped to my billing address IN ERROR as I physically waited for the items to show up in another state. I was not aware of this until UPS sent me a notice (thank you) that the item was ready for delivery to the wrong house. I was told by UPS to contact Kohl’s to return the shipment directly to the Kohl’s warehouse for credit. No extra charge by UPS. I contacted Kohl’s Customer Service and they told me it would be done. Two days later, I receive an email stating my request was denied. So I call again. The nice young lady says “oh, I see the problem” and enters the information for the UPS pick up. Once again, my request is “denied”. I call again. I explain these items are sitting on the porch of a house I left 2 weeks ago. My neighbors moved out and I have no one local to determine if the items are still there after 2 weeks. I have no immediate plans to return. I am told by the Customer Service person in Monterrey, MEXICO they cannot help me because the “back office department” has decided against correcting this matter. I cannot speak to a supervisor and there is no other level of management to assist me. Really?? I thought Kohl’s cares, but with a customer service in Mexico denying service, my loyalty to this would be USA company is under serious consideration. Bargains or not, this is unacceptable!


Neddro Hall July 10, 2014 at 11:41 pm

After making a decision to shop at Kohl’s two days this week and bring a friend who opened up a charge card account, I feel much regret!! I was having a pretty good shopping experienced until I was rudely interrupted by Colleen while speaking to another floor supervisor about a damaged pair of shorts. She had a mouth full of gum and was loud and rude. She told me to go and buy a lint brush to clean a pair of black shorts that had food on it. She pretended that she couldn’t see the white marks on the shorts. She said, “Where, where, I don’t see nothing.” I took a picture of the stains. I couldn’t believe that was her answer to my question of asking for a discount. I asked three floor sales people to help me find another pair of shorts that was clean. They all turned me down. No one bother. Their answer we put everything out. I then headed to customer service to speak to a manager that was certainly useless. He told me that keys in the pocket causes these type of marks. I couldn’t understand because the pants never left the store. I also noticed that the other supervised was allowed to help her friend. The manager took 20 minutes to come out of his office. He was not willing to give me a discount. I don’t appreciate the rude manner in which he handle a customer who hand a cart full with items that had been embarrassed by one of his employees! I usually shop at Macy’s. I don’t get that type of treatment when I’m patronizing their business. Your new customer will be canceling her card too. She witnessed the whole ordeal, good management would have handled this better!! Disappointed with Colleen and especially the manager Ernie Agudelo. He was not very professional and Colleen was very out of line. No wonder the store is empty most of the time. They are NOT doing their jobs and they don’t care about the customers.


Heather Devon July 7, 2014 at 10:49 am

I have been calling Kohls Corporate office for a solid week only to be directed by voice mail to the “Operator” where I receive a recording then disconnected!!!!!!!!!!!! Similar unprofessional service in the store.

I am a teacher and one of my colleagues (who happens to be a lovely Christian woman who is kind and loving to all) told me she ripped up her Kohls credit card and will not shop there anymore. I was surprised and when school let out I went on a little shopping “binge” and shopped at Kohls instead of my usual stores. I NOW KNOW WHY SHE SEVERED HER TIES WITH KOHLS!!!!!!!!!!!! I have not been able to speak to anyone in any authority. I spent hours on hold just to speak to someone in customer service who was unable/unwilling to help me. I hear from Kohls all the time Sales/Bills etc but cannot get a return call to handle this situation. To make matters even worse………..I never get my Kohls Rewards cash via email like promised. If I don’t get some resolution shortly I will be amongst the former customers as well. I have never been more disappointed in a store in my life.


Gloria Nakamoto July 6, 2014 at 5:01 pm

To the CEO this message is in regard to a manager store Kohl;s in Santa Clara, CA as I saw this manager touching his lower part and other customers and associates been seeing this manager doing so often. It’s discuss it when you walk to store and happen to notice this type of behavior. Have them taken out of the store or address him that he shouldn’t been doing it at all. Gross//////.


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