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Gamestop Corporate Office

GameStop Corporate Office Address

GameStop Corporation
625 Westport Pkwy
Grapevine, TX 76051

Contact GameStop

Phone Number: (817) 424-2000
Fax Number: (817) 424-2002
Website: http://www.gamestop.com
Email: Email GameStop

Executives

CEO: J. Paul Raines
CFO: Robert A. Lloyd
COO: Daniel A. Dematteo

GameStop History

GameStop began in 1984 in Dallas, Texas as Babbage’s.  The company was originally a software retailer.

In 1994, Babbage’s merged with Software Etc.  In 1996, the company had 800 total stores and filed for Chapter 11 Bankruptcy.  The company was kept afloat by Leonard Riggio, of Barnes and Noble.

In 2004, GameStop was spun off from Barnes & Noble as its own company.

In 2005, the company merged with EB Games (formerly Electronics Boutique).

In 2007, the company acquired Rhino Video Game from Blockbuster.  In 2011, Spawn Labs was acquired.

GameStop currently operates over 6700 stores in 18 countries worldwide.

 

{ 65 comments… read them below or add one }

Christopher Elliott July 24, 2014 at 5:03 pm

I’m not sure if this will be read by someone important, or if you guys even care, but I have been a customer of Gamestop for years, and recently I have shifted towards online shopping. I recently ordered a 4 shot Xbox One headset in hopes of getting a quality product. However, after checking the forums in excitement about my newly ordered goods, I discovered that there’s apparently a design flaw that prevents the mic from picking up your voice clearly, which is the whole purpose of a multiplayer mic. So 5-10 minutes after placing the order, I decide to go on the safe side, cancel the order, and purchase the more expensive, but trusted headset, the XO Seven. However, despite claims by the Gamestop website, I was unable to cancel the transaction…five minutes after I completed the transaction. Extremely confused, I looked towards customer service support, but they were not available until 9am EST. So I set my alarm, woke up early, and called at EXACTLY 9am to request my order to be cancelled. But not only was I not able to cancel my order by calling, but I was informed that I was too late and the item was already in a warehouse ready to be shipped. I was told in order to get my money back I have to wait for the package to come in and then mail it back myself. This is infuriating. I’ve never mailed anything back in my life, and to have to do so because of something so silly is ridiculous. For a company that plans to gear towards the digital era, the fact that I can’t cancel my order 5 minutes after placing it is beyond me. Calling twice didn’t help me either.

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