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Dollar General Corporate Office

Dollar General Corporate Office Address

Dollar General Corporation
100 Mission Ridge
Goodlettsville, TN 37072

Contact Dollar General

Phone Number: (615) 855-4000
Fax Number: (615) 386-9936
Website: http://www.dollargeneral.com
Email: Email Dollar General

Executives

CEO: Richard W. Dreiling
CFO: David M. Tehle
COO: Gregory A. Sparks

Dollar General History

Dollar General was founded in 1939 by Cal Turner.  The first store was located in Scottsville, KY and was called J.L. Turner and Sons.  The first store actually called Dollar General was opened in 1955 with the idea that all items in the store would be $1 or less.  The idea took off quickly and all J.L. Turner stores were changed to Dollar General’s.  The chain reached 29 stores by 1959.

J.L. Turner died in 1964 and Dollar General went public in 1968.  In 1977, Cal Turner, Jr. took over as president of the company, making him the third generation to run the company.  Cal ran Dollar General until 2002.

In 2007, Dollar General was acquired by private equity firms and taken private.  2 years later, in 2009, the company was made public via IPO.

Today, the company has over 10,000 stores in 40 US states.  The Dollar General corporate office is located in Goodlettsville, TN.

 

{ 658 comments… read them below or add one }

doris August 31, 2014 at 10:36 pm

THE DOLLAR STORE IN HENDERSON>TENNESSEE IS THE WORST STORE I HAVE EVER BEEN IN THE EMPLYOES ARE HATEFULL AND WHY IN THE HELL THE SEND OUT SELL PAPERS I WOULD LIKE TO KNOW BECAUSE THEY SURE AS HELL DONT GO BY THEM IN HENDERSON I WILL NEVER AND MY WHOLE FAMILEY AND FRIENDS WILL NOT BE GOING IN NO DAM DOLLARE GENERAL ON SUNDAY NIGHT AT (9PM THE BOY AND GIRL CASHIERS WAS SO RUDE TO PEOPLE THEY WERE WALKING OUT AND THE 2LITER DRINKS WERE SUPPOSED TO BE 3FOR3 AND THE DAM SIGN SAID SO I TOLD THEM TO PUT IT BACK WHAT I HAD AND I WOULD NEVER BE IN ANOTHER DOLLAR GENERAL

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Christopher August 31, 2014 at 10:19 pm

Regarding Dollar general store number 7417 in Gadsden, Alabama. I have been spending a lot of money at this store and haven’t had any complaints until today. One new female worker was outside smoking a cigarette when I arrived, and when I went to walk in, she rushed in ahead of me. After that she went from employee to manager whispering, laughing, and staring directly at me. I found this as disrespectful so I called the manager Josh after I left to make a complaint on the new girl. He responded rudely and told me what she said was “none of my business” before proceeding to hang up on me. At my place of employment, behavior like this would be seen as unprofessional and would NOT be tolerated. Needless to say, I refuse to be a patron at store number 7417 because of this incident.

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Scott Evans Sr August 30, 2014 at 3:44 pm

Hello,We live in Grand Bay Alabama and we visit your store on Old Pasagolua Road…You have a young lady that works in your store that is AWESOME!!! We never see her without a smile on her face and she is the customer service Queen.She always interacts very well with all her customers and always talks to the small children.We think you have a very valuable employee and wanted to make sure we gave her credit where credit is due.The young lady is ms Dori , we don’t know her last name,but im sure you know who we are talking about…GREAT Dori and you are GREAT and we wanted to say thank you for the great customer service…Scott Sr

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Sabrina Bullock August 30, 2014 at 12:06 pm

At the Dollar General 04088 in Brownsville, Kentucky I purchased 2 dresses on August 15, 2014. Today, August 30, 2014 I went to return the items that had the original tags on them and I had my original receipt. I was told I could only be refunded the amount that the garments were on sale for now….not the price that I paid for them. Even with the original receipt! What??? is that crazy or what??? I had my original receipt and the tags were still on the garments. Anyone in their right mind knows this is not acceptable!! I was told this is now their practice with markdown items and that “a lot of stores” are doing this now and that their system would not allow her to do it. I explained that Dollar General and the other stores would have a lot of problems. I do not feel this is acceptable and have called customer service. They will definitely be losing a lot of customers and/or will have to deal with a bunch of angry customers. This is not acceptable! I shop weekly at the Dollar General for my cleaning and household supplies, school snacks and usually wind up with other things, but unless this matter is changed I will change my methods of shopping and will not use Dollar General.

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B.Webb August 29, 2014 at 10:52 pm

The Dollar General in Keysville, Va is the worse I have ever been in. Shoppers go there because they have no choice. everyone that comes through the door complains but nothing changes, each day it seems to get worse. I went there tonight just for a couple items, almost every isle has so many carts of stock items blocking the shelves. One older lady literally had to climb through a cart to reach an item on the shelf. It’s ridiculous that people have to bump carts and get bruises just to shop. The store is filthy, the shopping carts are filthy, and even some of the workers don’t look very clean themselves. And with all those carts of stock yet the shelves are empty. I can never find most of the items I use to buy there. Something really needs to be done or close the store altogether. The store in Victoria, Va isn’t much better. If I were the owners of Dollar General I would be ashamed to let a store run down like this. It’s sad really when so many local people have been loyal customers for years and now they have to shop in such an unkept store and pay higher prices.

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Sherrie Hopkins August 29, 2014 at 4:39 pm

I’ve lived in Berlin, Ga over a year now & Dollar General is the only place to shop in our small town. The aisles have always been full of boxes & looked luke a tornado went through it every day. However, in the last month store #12039 is the best Dollar General in Georgia! It’s so beautiful & clean. The aisles are clear & merchandise is as straight as soldiers on the shelf. EVERY DAY! No matter the time. The team that has taken this store by storm needs recognition! I insist! Hats off to Dollar General #12039, Berlin, Ga. And the whole staff is great but your management rocks! They are all new & I dont know any of them.

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Rhonda Wolf August 29, 2014 at 11:25 am

I went to Dollar General in Bryant AR. Checked out and their check company wouldn’t accept my check. I have never bounced a check or even written one there. I was so embarrased. I will NEVER shop at Dollar General again!!! FREDS or none of the other stores have a problem with my checks!! When I called the number I don’t get to talk to anybody a recording tells me I don’t write enough checks or have never written one there or my check numbers are out of sequence. I was so embarrased! I wrote to DR and got NO response! !!!!

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AC August 27, 2014 at 7:42 pm

The store at 4359 W. Saginaw Hwy, in Lansing, MI, is a mess. It’s disorganized, poorly stocked, many items not priced, and things just thrown onto shelves in no kind of rhyme or reason. But the worst is the employees. Never helpful or nice. So rude. The manager herself even called me “fatty” to my face and refused to ring up my purchase! This occurred on 08/26/14 between the hours of 630pm and 800pm. I was harrassed and provoked to the point of cursing at those awful employees, who just laughed at me loudly as I left the store. You can bet I’ll never go back. And I want to warn all plus size people to avoid that store as they are hateful “fat-shamers”, as well as being horrible people.

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barbara johnson August 27, 2014 at 7:49 am

on sat.aug 23rd one of ur employee was real rude to me and my huband i ask for mangerment she said she was the manger i was using coupons and she said i could not use them and i could use them at freds or family dollar she told me that the coupons was bougas i have never seen some one in mangerment act like that she was really really rude and something needs to be done with lady its a lot of people say that she all ways ack like that u guys not going to have that store long with her being their your store on northview drive in jackson,ms 39306 if i go back in that store i hope yall have yall another manger or key holder because u cant talk to people like that something needs to be done so i am going to leave it up to u guys to handle this lady i also needs some feedback on this matter.thanks

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John Butler August 26, 2014 at 10:38 pm

What a wonderful surprise. Several months I responded to a Dollar General Store suggestion poster. I sent my suggestion–for Dollar General consider locating a store in Cowan, Tn. Today, land has been prepared and preparations are underway to start the actual construction of the store. This will be a great store for Cowan, tn.

Thanks Dollar General!!

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Amie August 25, 2014 at 4:44 pm

Our local Dollar General store in Continental Ohio is incredibly filthy and the shelves are almost never stocked with the items I am looking for. I would guess that the main problem is not scheduling enough help because it appears as if those who are working are very busy all the time. I realize that keeping payroll down is much of Dollar General’s success, but if you are putting a store in our community, please keep it reasonably clean. It even smells dirty.
Also the shelves are too close together to push a cart down them and pass anyone, even a person without another cart, so I always only get what I can carry and don’t spend much time looking around.

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Nicole August 25, 2014 at 2:31 pm

We need a Dollar General in Garner Arkansas. Their isn’t much here, but a busy highway. We could use it as residents, and so could the traffic passing thru. There isn’t a store for miles.

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Nicole August 24, 2014 at 9:15 am

I work at a Dollar General and trust me behind the counter is no better! We get treated horribly and unfairly. But the sad thing is none of your complaints matter in the store. And I think it’s just crap that it’s like that. Fed up I tell you!!

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jenny August 23, 2014 at 2:21 pm

please consider putting a dollar general in the kenna area of jackson county w.va. it would be a great help to the community . and to the new elementary school. thanks for your time please consider this. sincerely jenny myers

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Susan DeSiero August 23, 2014 at 4:00 am

My 85 year old Mother In Law and myself will not be retuning ti any Dollar General again.We had just started shopping when my Mother In Law needed to use the bathroom. There were only a few people in the store and I asked the young lady at the front of the store to let us use the bathroom. she would not let us. I told her she really needed to go now. She still said no. I asked to talk to manager she said she was. She stated that SHE made the rule and that was it. We had to leave the store and go home. We returned to show them we were not a threat to their store or bathroom and it wouldn’t have hurt to let her go. Never encountered a more heartless young girl in my life. Will never take her there again!

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makai roberts August 22, 2014 at 10:50 pm

The San Angelo dollar general on Freeland and Van Buren street. Is never stocked and they have been out of receipt paper and plastic bags for a week now. The desperately need some help evendors if it’s a district manager. Somebody please come help them !!!!

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G.M. Daigle August 22, 2014 at 3:40 pm

I have several complaints regarding store #13950 in Mire, LA. First of all this store is about 1 year old and it is already over crowded and over stocked with junk items. Some isles are impassable due to the amount of stock all over the floor and in shopping carts. I have been trying to purchase “Perfect Iron” at this location for more than 5 weeks but they are always out. when I asked about when they will be getting more in stock; i was told that they request items that are out of stock but it is the corporate office making the final order for the store and the store manager doesn’t know what is being sent until the truck arrives.if this is the case then allow me to state that the purchasing department at the corporate office needs to be replaced with someone who knows how to order for the store. You can start by ordering the items that are out of stock and stop sending JUNK to the store which no one is buying; there is so much junk it is spilling out onto the floor of the isles. Not only is this unnecessary overstock unsightly but it is also dangerous for the customers; don’t be surprised if your company ends up in a law suit from a customer tripping over all the junk you are sending to the stores. Try sending what actually sells instead of crap and you might start getting better reviews from the consumers. I worked in retail and if this was my store I would hate going to work everyday to face the mess the corporate office sends to the store every week.

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jack August 21, 2014 at 8:53 pm

The store in payne ohio..workers smoking outside why you wait in line to check out. Staff not friendly at all. Have new manager as this is a big change from when first opened. No stock on shelves, but carts of stock sitting in Isle full. Wake up people are complaining daily and it is costing you sale’s. People are traveling to antwerp to avoid this store.

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christina Martinez August 21, 2014 at 4:38 pm

I just recently went to the dollar General store in altus to purchase my products as I normally do, however ur company is claiming to accept the digital coupons, but as I was inputting my phone number it did not take and the manager would not honor the coupon. Advertisements were displayed all over the store(#03675) as I was shopping around. After this experience, just on the principal of the matter would not shop here anymore. I normally purchase all my cleaning supplies monthly here and refuse to do any further business with ur stores. I would not take issue with this normally, however a $5 off $25 coupon is generated once a customer completes their transaction. Which as a repeat customer am finding it hard to believe they couldn’t just honor the coupon, and one I addressed this issue the clerk stated that this has been “a known issue” and proceeded to take down the signs.

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R. A. Nelson August 20, 2014 at 11:19 pm

Looking forward to a Family Dollar coming to this area, Campbell Mo. What is a Manager doing if walking through the store they cant see shelves empty, for weeks at a time. I have been going to the store for 3 weeks to get Pulled Pork, none in stock. This past week end guess what was on sale, and a sign put on the edge of the shelve. yep Pulled Pork. If I was a manager, I’d be making some phone calls, after all My job would be to take care of the people coming in the store. Just how crazy is it to put a sale on a empty shelve. And Dollar General don’t give Rain Checks, even when the Item was never in the store.

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R. A. Nelson August 20, 2014 at 11:25 pm

I made the mistake of emailing the wrong Co/ ( Dollar Store) They called me today, YES TOOK THE TIME TO CALL ME, and they are sending me a rain check, to buy it in there store at Dollar General sale price.

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