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Dollar General Corporate Office

Dollar General Corporate Office Address

Dollar General Corporation
100 Mission Ridge
Goodlettsville, TN 37072

Contact Dollar General

Phone Number: (615) 855-4000
Fax Number: (615) 386-9936
Website: http://www.dollargeneral.com
Email: Email Dollar General

Executives

CEO: Richard W. Dreiling
CFO: David M. Tehle
COO: Gregory A. Sparks

Dollar General History

Dollar General was founded in 1939 by Cal Turner.  The first store was located in Scottsville, KY and was called J.L. Turner and Sons.  The first store actually called Dollar General was opened in 1955 with the idea that all items in the store would be $1 or less.  The idea took off quickly and all J.L. Turner stores were changed to Dollar General’s.  The chain reached 29 stores by 1959.

J.L. Turner died in 1964 and Dollar General went public in 1968.  In 1977, Cal Turner, Jr. took over as president of the company, making him the third generation to run the company.  Cal ran Dollar General until 2002.

In 2007, Dollar General was acquired by private equity firms and taken private.  2 years later, in 2009, the company was made public via IPO.

Today, the company has over 10,000 stores in 40 US states.  The Dollar General corporate office is located in Goodlettsville, TN.

 

{ 705 comments… read them below or add one }

Maria September 20, 2014 at 11:12 pm

I am complaining about the store in my neighborhood This store use to be in order and ewell taken care of , always stocked and use to have nice employes. The down side ;is in the past 2 months I have noticed that the store is going down each time I walk in. Today , I went in for a few things and I was just shocked by the way the store looked like a tornado had hit the whole store, there are isles blocked with shipment that has not be put out and items just all over the store. I am upset with the idea when I asked a employee if she worked there , she just looked away and refused to help me. I went on to ask her is the items were already marked at half price or if It would be half price at the register. all she said was I guess. As long as I have been shopping at this store, I was and I am very disappointed with the over look of the whole store function. Does any body happen to care about this store or will it be taken care of. I have sons who need work , this store needs more then just 2 people working , this is another thing I don’t like about it , never enough workers in this store.

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vicki September 20, 2014 at 6:41 pm

My daughter works for the company. She is an assistant and is always there..she never calls off and goes in when necessary. Today she worked her 8 hour shift and then had to back in cause the manager never answers the phone when there is a problem. He leaves early and has several days that are half. She doesn’t get paid enough to do this. He rejected her vacation the first time and approved when it was feasible for him. This is bullcrap. One of the other employees quit because of him. Your soon gonna loose your whole staff cause of this. I guess 3years of service and never calling off gets you absolutely no where. He has projects or panorama to do and leaves them for everyone else..i am fed up and so is everyone else.

I shop dollar General all the time..nevertheless will not be shopping your store.

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kim smith September 19, 2014 at 5:33 pm

On 09/13/2014 at the Dollar General store # 10857, located at 136 Countess RD NE, Huntsville AL 35810-6312 Phone # (256)-859-5108; My wife purchased a “Tracfone” (pre-paid cell phone) and additional air time to put on the cell phone once activated.
I went online to activate said phone, and was unsuccessful. I then called Tracfone customer support for activation. They refused to activate the phone because it was not properly activated (scanned) at the point of sale.
I returned to the store and told the manager the phone needed to be scanned for activation. He refused and immediately became confrontational. He said the wrong number for activation was on the receipt. I told him to rescan the activation bar code. He again refused. I told him there must have been a smudge on the box that caused a faulty scan. He told me I didn’t know what I was talking about. I said I wanted a refund so we could purchase a phone from a reputable store that had customer service. He refused. He said my problem was with Tracfone. I informed him that he had sold me a faulty phone and I wanted a refund. He refused. I informed him the problem was with his store, not with Tracfone. He refused to offer any type of solution. I said “so I’m screwed then?” He said I should have known what I was purchasing. I believed, at the time, it was a cell phone and not a paper weight !
His demeanor through the entire encounter was intended to be insulting, arrogant and demeaning. I was loud enough to make sure every customer in the store heard the entire conversation. Several customers laid their baskets on the floor and left the store with us. I WILL take more this way in the future ! P R O M I S E !
On a prior occasion my wife had purchased an infants clothing article for a friend. Her baby was too big for the clothing article. My wife paid $6.00usd for that article. When she requested a refund so she could get the proper size they offered her a $2.00usd refund because those clothing articles were now “on sale”. WTF ! They get to keep $4.00usd in pure profit, while my wife walks away with nothing ?
A little over a year ago; At the same store, the manager called the police and
claimed my wife had stolen a quart of chocolate milk, before she got outside there were 4 marked squad cars and one black SUV with a SWAT team member. They put her through the humiliation of searching her purse (too small to hide a quart of milk in). The cops were typical for this locale, abusive, threatening, and unwilling to apologize for their outrageous behavior towards an innocent victim of some sort of personal grudge, possibly; because she refused the managers sexual advances ?
The manager never once offered an apology, and the cops never considered charging that scum bag with filing a false police report. I wonder why ? Why? possible collusion and CORRUPTION because those with the money have more protection than those of us who actually WORK FOR A LIVING. Maybe shopping in Madison county is not a such good idea either !
At 130 pounds; how, and where, can she hide such a large item?
This manager should be terminated. You gotta be thinking about a serious audit of that store because stealing from us is just the tip of the ice berg. If he is willing to STEAL FOR his employer: How much has he possibly STOLEN FROM his employer ?
We will never set foot in another Dollar General and I promise that we will do everything we can to harm Dollar General by every lawful means available, and discourage other people from shopping at such a place where thieves and sociopaths are probably employed.
Absolutely disgusting !
i CAN’T BELIEVE i WAS DUMB ENOUGH TO HAVE BEEN SPENDING ABOUT $80.00USD in that hole every week. That much is surely gone from your “bottom line” now. I promise to help you lose even more !

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Bonnie Morton September 18, 2014 at 11:49 pm

Thank You, Thank You, Thank You !!!!!!
for our beautiful store in Alpena, AR. It opened today

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sandra September 17, 2014 at 1:52 pm

First I should start with where the location is that the trouble started.
It started at store#12898.
I had been shopping in there for about 3 years. Everything was fine no problems, all the coupons I was using were being paid. The manager was Candice and Mr. Jeffry was the district manager. A few times we had to call him to approve or disapprove of a coupon issue.
Well, Candice quit an went on too her new job. Meanwhile they had two or three managers an just as many cashiers come an go. I always introduced myself as the coupon lady an told them to be sure an turn all coupons in an if they ever had a problem let me know.
Now here is where it gets awful. The manager they hired didn’t turn in coupons for about 6 or 7 weeks. Also she was doing unethical things with time cards. Needless to say she went on vacation an never came back. After that the new manager kirk treated me awful an told the employees I was a thief an a fraud an I figured out how to beat the system. I was being punished because he had a huge dollar amount of coupons to turn in because his employee didn’t.
He also has told all the other stores in the surrounding area the same things making them afraid to wait on me. Just defamation of character every where I go.
On my behalf I will only say this to you.
Check how far your sales dropped since he has been there an most important of all check how many coupons came back unpaid. I have cheated no one an feel this is a great injustice to myself as well as dollar general. If he didn’t get paid for coupons that didn’t get turned in how is that my fault.
Oh yes one more thing on the beating the system his new “friend” an manager is the one who told his employees to go ahead billion dollar company’s won’t know an in reality I emphasized to him an other employees to only use the amount specified in one transaction an to not at all misuse are except proctor gamble coupons that had red warning on them unless they were exactly for that product .So you see it was his manager Craig, (I think is his name) that told them go ahead no one will know! I only gave them coupons I did not tell them to misuse them. Them meaning some of the employees.

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Deborah Pendleton September 17, 2014 at 2:31 am

Dear Sir: I visited one of the DollarGenerals’ in my town. After finding several items, I checked out. During the transaction, I requested to receive cash back. Although an ATM was located in the parking area, which I could use at know charge, I opted to save some time and get the money I needed during the transaction. In examining my receipt, which is a common practice, I noticed a dollar ‘convenience charge’. I asked the associate why this charge was included on my receipt. To my surprise I was charged the dollar for getting cash back. When I selected the cash back, as I have done previously at other stores, I chose the amount and moved on to the next question. You have the right to charge a fee, but I am totally opposed to it! I returned the merchandise and will think twice about shopping at your store(s). PS. (I refuse to use ATMs that charge a fee.). I hope you will reexamine this policy and decide to retract it. Sincerely, Deborah Pendleton

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Samson Bautista, Jr. September 16, 2014 at 1:03 am

Dear Sirs,

I am Samson working for a Footwear Trading company here in China and would like to know as to whom I can contact with from your side so, I can inquire about on having to start a footwear business.

Thanking you in advance and hope to hear from you soon.

Rgds,
Samson

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Ron Hall September 15, 2014 at 5:05 pm

Dollar General in Wagener SC used to have a Redbox located there. They built a new building next door and moved into it. Now there is no Redbox at the new store.

I called Redbox and they said they would put one there if Dollar General wanted one. Please have Redbox install one at the new store location?

Thank You,
Ron Hall

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