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Dollar General Corporate Office

Dollar General Corporate Office Address

Dollar General Corporation
100 Mission Ridge
Goodlettsville, TN 37072

Contact Dollar General

Phone Number: (615) 855-4000
Fax Number: (615) 386-9936
Website: http://www.dollargeneral.com
Email: Email Dollar General

Executives

CEO: Richard W. Dreiling
CFO: David M. Tehle
COO: Gregory A. Sparks

Dollar General History

Dollar General was founded in 1939 by Cal Turner.  The first store was located in Scottsville, KY and was called J.L. Turner and Sons.  The first store actually called Dollar General was opened in 1955 with the idea that all items in the store would be $1 or less.  The idea took off quickly and all J.L. Turner stores were changed to Dollar General’s.  The chain reached 29 stores by 1959.

J.L. Turner died in 1964 and Dollar General went public in 1968.  In 1977, Cal Turner, Jr. took over as president of the company, making him the third generation to run the company.  Cal ran Dollar General until 2002.

In 2007, Dollar General was acquired by private equity firms and taken private.  2 years later, in 2009, the company was made public via IPO.

Today, the company has over 10,000 stores in 40 US states.  The Dollar General corporate office is located in Goodlettsville, TN.

 

{ 829 comments… read them below or add one }

Charlene Kimble December 18, 2014 at 11:56 pm

Dollar General store #10135 in Cordova, TN. has the most horrible customer service ever and refuse to assist you or even honor their own sales promotions. My mom and I recently went into our local Dollar General. We were purchasing our products separately. The young man rung up my mothers product first she had 3 big bags of chips (2 bags of Doritos and 1 bag of Lays) which were all on sale for by 2 get 1 free. After getting her total she asked if she had received the credit for the free chips and he said no then preceded to tell us we had the wrong chips. We explained to him what the posted sales stated and he continued to tell us that was not true. The customer behind us went to the aisle and grab the sale sign brought it back but, the cashier was hesitant to even look at it. He called the supervisor over which she was only at the next register while checking his text messages. She comes over and tells us that we can’t purchase the chips we had and get 1 free unless they are all Doritos or Lays because the computer system can’t combine them. I told her they were all the same price whether they were on sale or not and asked her if she could manual give the credit she told me no. Since we seem to be getting no where with them, the act as if they had no common sense, and chose to argue with us. I said I don’t want anything and we left the store. This store is always nasty, full of boxes, you can never find stock, it seems the staff changes weekly, and they have NO CUSTOMER SERVICE SKILLS!!!!!!!

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Earl Mayhew December 17, 2014 at 6:11 pm

today 12/17 @ 3:01 pm I stopped at store # 08692 in chesterfield Indiana and my complaint is as follows. Every time I stop in there since the store has been all changed around I get so irrated at the congested narrow aisles two shopping carts can’t pass and usually there are several of the restocking carts blocking the aisle making it aggravating and near impossible to shop. I left there today saying to Juanita I truly do not think it is worth the aggravation for the little bit I save to even bother shopping there, by the way Juanita is an excellent employee. I am sure it was some dummy in corporate that redesigned the layout of the store. An employee would have better sense. Sincerely: A very unhappy shopper Earl Mayhew

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Tiffany December 17, 2014 at 1:31 pm

To whom it may concern:
I am a very concerned customer of Dollar General. On December 16, 2014 I got stop by to security guards who states that one of the associates saw me still something. I was ask to get out of my car and put my hands on the car. As the officer searched me to see if I had anything on me. The officer called a HPD unit to the scene. The security officer said something to the officer then they left without saying anything to me. I told the security officer that me and my family shop there daily there was no need to steal. I was very shocked and offended that I was being treated like a criminal. I did want to go back to speak with the manager on duty. So as we went back to the store there was the manager Melanie and the worker that called the security to come get me. She had no idea it was me she said, “I know you shop her daily with your children. I didn’t know they were talking about you”. She apologize and told the officer sometimes name brand purse go off when walking out the door. She told me because they just got rob at gun point they have to be more secure. I don’t feel like that was appropriate to tell a customer with kids in the store. This is all happening in front of the customers. I ask for them to look in my purse and the officer would not do it. So I ask the other work she see me and she said, ” no”. My purse kept going off but I had nothing in there. The manager did state that this has happen to other women as well. She kept apologize telling me how corporate is on your ass for the robbery. This is a family store and some of the things I see going in that store it need to be shut down. Just about two months ago I saw the same young lady about to fight a customer. This young lady had no name tag on shirt not put in. Looked like she was just hanging out and not working. Ask the officer and I walked out the store the worker said, ” she did buy anything any way”. So I went back in to let her know that the lines was very long and I wasn’t going to wait in line for one candle. As the young proceed to try to keep arguing with me and the manager didn’t ask her to be quiet or anything. I have never seen so many unprofessional people,working for such large growing company. The officer apologized and gave me the contact information to call and report this issue. I will take this to BBB and corporate office. I would love if some would follow up with me as soon as possible.

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Rose December 17, 2014 at 11:34 am

I went to the Dollar General On the Twin City Memorial Highway in North Tonawanda N.Y.14120 on 12/16/14. The MANAGER waited on me. It took her about 4-5 minutes to actually come to the register and help me. When she got there she acted as if I was bothering her. She was rude and totally unprofessional. I will not be going to anymore Dollar Generals!!!!!

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Jan Lyons December 15, 2014 at 4:24 pm

I just sent an email to the home office about our store here in Oakwood, IL…they have been without an operating front door for weeks…the poor employees are freezing to death trying to work…the door is open to the rain, wind, and snow all day and night until they close…someone isn’t communicating to the right people for it to go on this long in the winter and flu season…HELP these employees…Please…Thank You, Jan

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david h fitzpatrick December 14, 2014 at 9:43 pm

Hello my name is David Fitzpatrick.I was in store #09185 @ 7770 Dungan Rd,Phila.,Pa.19111-2700.I have a complaint about the cashier at the store I visited.I don’t know her name,It was at 200pm on Sun Dec.14,2014.The cashier said after I was done purchasing my items that I was a weirdo,I was very shocked by this.I wish to have this addressed,thankyou for your time and concern in this matter,Sincererly David Fitzpatrick.

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Rick Hill December 14, 2014 at 9:32 pm

We should have a store here in Morrison Oklahoma.We also Need a store here.you have stores in smaller towns then Morrison Oklahoma.Our town is growing and we would love to have a dollar general store here.what can we do about getting a store in morrison oklahoma.I would like to here from someone. THANK YOU

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Pam Webb December 13, 2014 at 8:07 pm

I went to the Dollar General today at 1710 Lee Highway Troutville VA 24175. Went to the bathroom there was one door in there that you could close, no toilet paper in any of them, three that were not working. It was so dirty. That store is not that old so why is the bathroom not being taken care of.

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mabel Davison December 13, 2014 at 8:07 am

hi my name is mabel davison I went shopping at your store today I bought some products that were on sale I used a coupon that they charge me the regular price instead of the sale price I don’t know if this is your normal way of operation in your company if it is I will not be going back to your store again I need a copy of the receipt so I can send it into the company so you could see it and explain to me how this is done I might not be understanding how it’s done so if someone could possibly explain this to me I appreciate it

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Robert E Walker December 12, 2014 at 8:22 pm

AireTech sales and service Inc is a hvac/R company that does facilities maintenance contracts. We now provide services to 112 stores for one company,and provide full maintenance for two school districts.
Could Dollar genral spare the time to let us show you how to save money on all aspects of maintenance.
as owner of the company i personally have more than 50 years in maintenance management. contact us at 423 449 ****

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Jameara Bogan December 10, 2014 at 9:53 pm

I am so disappoint with Dollar General. I applied to Dollar General as an assistant manager and a background check was done. The company that they use, GIS, is horrible. They are unprofessional and don’t know how to do a proper background check. My character was questioned for a fender bender in 2010 and the company decided not to hire me over this. It was not a misdemeanor. I didn’t not got to jail. I was on probation(as per GIS) for 6 months. No one was hurt, I paid my fines and now, I was turned down for the position. I am truly upset because this company is not reliable to me.

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Marion Mac Pherson December 10, 2014 at 8:57 pm

Hi Richard w. Dreiling
We need a dollar Genreal store in Orlando, fl. at 1401 E. Michigan Ave.
I own the corner property and is large enought for your store and parking etc.
I have 5 lots all together. Please call 407-292-****
Your store would be an asset to our area. None close by at all. Thank you

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Kelsie December 10, 2014 at 6:48 pm

The fancy farm dollar general is the worse dollar general I’ve ever been in! They always have u boats all over the store and the employees are very rude and never greet or tell me to come back. They are never smiling but always have an attitude and never ask you for help!!

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Noah McPeters December 8, 2014 at 1:07 pm

Dollar General displaying a free holiday dish for buying a 2 liter Coca-Cola and 9.2 oz bag of Hershey kisses. Yeah it is on display but no they do not have any dishes. Asked the cashier and their response was “yeah that is only for the stores they gave the dishes to, we don’t have any”. What’s the point of the sign and advertising? Dollar General in lexington, NC Old US HYWY 64 27295.

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