Cracker Barrel Corporate Office

Cracker Barrel Corporate Office Address

Cracker Barrel Old Country Store, Inc.
305 Hartmann Dr
Lebanon, TN 37087

Contact Cracker Barrel

Phone Number: (615) 444-5533
Fax Number: (615) 443-9476
Email: Email Cracker Barrel


CEO: Sandra Brophy Cochran
CFO: Lawrence E. Hyatt
COO: Douglas E. Barber

Cracker Barrel History

Cracker Barrel was founded in 1969 by Dan Evins near Lebanon, Tennessee as a way to improve gasoline sales for Shell Oil.

In the 70s, many of the restaurants were built with gas pumps on site.  The chain began to do away with this practice during the gas shortage of the late 70s/early 80s.

In 1981, the company went public.  By 1987, there were 50 locations in 8 states.

The company grew quickly during the 80s and 90s.  By 1997, there were 314 locations.

In 2012, company founder Dan Evins died of bladder cancer.

Today, there are over 600 locations in 42 US states.  The Cracker Barrel corporate office is still located in Lebanon, TN.

{ 123 comments… read them below or add one }

Carla Jones April 2, 2014 at 7:21 pm

To Whom it may concern,
My son is staying in Richmond KY at the Relax in next to the Cracker Barrel, which by the way I once worked there some years ago. I am writing in re-guards to the behavior of your employees including your manager “MIKE”
My son has diabetic seizures and needs to eat to control his blood sugar. I am his mother and I live in NC, my son is stuck there in KY with no money, so I called Cracker Barrel Richmond KY to order and pay for his food over the phone. They refused to take my order because I wasn’t there in Person. This was the most ridiculous thing I have ever heard of. I had to call Pizza Hut to get food for him, and they delivered to him.
I am very disapointed in Cracker Barrel which was one of our favorite places to eat, but no longer. Me, my family or any of our friends will ever walk through your doors again.

Thank you for nothing, Carla Jones


louis ewald March 27, 2014 at 10:11 am

My employee # is 1172789. I have been out of work for over 2 months because of a triple heart bypass. I applied for disability as soon as I got out of the hospital.After hearing nothing after a month I contacted the N.J> dept of labor and was told that cracker barrel had not returned the paperwork.I then contacted my general manager at store 342 and he got back to me stating that the home office drooped the ball and was going to send theinformation right away.He also stated I had to get my doctor to fill out a leave paper work and fax it to michelle Anderson at 615-444-5533,this was done.AAs of this am the state has not received the paper work that they themselves mailed to you on 3/18/14.. Please expedited this matter as I need my money. Also I do not want the state of N.J. levy any fines on Cracker Barrel. Please by return e-mail notiy me of your findings on this matter. Thank You ,Louis Ewald


PHILIP PICARAZZI March 26, 2014 at 8:45 pm

We have gone to Cracker barrel before and have had a bad experience ,we decided to give them a second chance. What a joke ! I ordered the chicken fried steak special ,my meal was ok ,but my wife ordered the lunch special which was meat loaf ,what a joke her plate was! A small pile of mashed potatoes and a sliver so small of meat loaf a new born baby would still be hungry after eating it! We called the waitress over and asked her if we ordered off the child’s plate. She took the plate rudely and several minutes later the manager brought my wife a new plate which looked exactly like the first! He came and slapped her new plate down, and didn’t say a word! It was just a tiny piece of meat with a small pile of mashed potatoes nothing else!! My wife was just astounded! After waiting for almost 30 minutes to be seated and being pushed back twice by the incompetent staff that was seating people it was just a joke on top of a joke!, I was so disappointed they served her that!! The chicken fried steak was a frozen patty and the mashed potatoes a tasteless mess! We didn’t even get butter for our bread and my wife had to get up and get ketchup from another table! We did not get refills on our drinks either–we did however leave a five dollar tip as we know the waitress was not well trained!
NEVER NEVER AGAIN!!!!!!!!! STAY AWAY!!! They don’t care about you the customer they don’t care about anything but herding you in and out as fast as possible. We eat out a lot as we have very busy schedules and very little time to cook and we will take our money to a restaurant that actually cares if we enjoyed our meal and that cares if we spend our hard earned money with them! just a bad time from start to finish! 2 thumbs down!

Visited March 2014 Value


Fred January 1, 2014 at 2:07 pm

2014 me and 4 couples had a very bad exsperience at Craker Barrel on the west side of Cleveland Ohio our food was late! And cold and it took the manager forever to come over to talk to us. Not good for one couple being that it was there first time here. The manager was very unprofessional!!!!!


Tom Munn January 1, 2014 at 9:32 am

I heard about Cracker Barrel’s policy of making the server pay for customers who leave without paying and upon checking on it I was told that it was not Cracker Barrel’s policy to make a server pay for the check. A friend of mine had to pay about $50 for a ‘dine and dash.’ So, is all of this true? I tend to believe what has been said on The Bitchy ( over what I was told by Cracker Barrel. I hope I was not wrong for checking on this. I do not want anyone who works that hard serving to be hurt. It is so wrong of Cracker Barrel to do this sort of thing.
Concerned in Jacksonville


Donna Effen March 21, 2014 at 4:37 pm

Fred it is worse then you think on how bad they treat employees. It is pure harassment.


Terry bozsman December 28, 2013 at 11:42 am

I am writing to express my disappointment that your company has decided to place profits over racism, discrimination and bigotry. I have been a customer for many years. I can no longer support your business since you think African Americans and homosexuals are not deserving to be treated with dignity and respect.

The next time you read about a young person committing suicide because he was being bullied because he was different your business practices will be partly to blame.



Daniel December 29, 2013 at 3:47 am

Terry, you have things reversed. It is the radical elements of the communities whom you describe who have deliberately targeted Cracker Barrel because of its family values stance, not because CB has any history of targeting anybody. Cracker Barrel hasn’t picked those fights, the radicals have via instituting phony lawsuits for entitlement minded black people, as well as by deliberately sending faggot waiters to go get jobs at Cracker Barrel outlets. CB isn’t taking anymore of this junk and is now rightfully fighting back.


WOW January 21, 2014 at 11:07 am

Ok I know everyone has a opinion first amendment everyone keeps saying but seriously why is everyone going crazy for decision a company makes about their business. Is it seriously hurting your pockets? CRACKER BARREL AND I REPEAT CRAKER BARREL IS A RESTAURANT NOT CONGRESS!! So stop throwing politics with food.. Makes no sense for grown people to act like children. Your not showing an example to our future because .. Oh No Shall I Say it?!? CRAKER BARREL allows kids too. Just shut up go there enjoy the service, peg game, the gift shop and leave happy and hungry and to be honest most of you cursing on here prolly don’t even tip all that well.. Guess what servers only make between $2.13-3.70 an hour to wait on you ok. So maybe tipping your server 18%to25% of your check depending on their service wouldn’t hurt if you ain’t got money to tip you sure don’t have money to eat.. And that $2 Tuesday don’t cut it either.. We have bills to pay as well and families to support and since. Everyone is about family maybe you should be considerate and don’t come in with an attitude cause last time anyone check they weren’t the ones who messed your day up ok. SOOOOOOOO LET CRACKER BARREL RUN THEIR BUSINESS… And just go out and enjoy some time with your family by the cozy fire and SHUT UP!


WOW January 21, 2014 at 11:31 am

Really because you should deff be removed and never walk into another restaurant again that word F*****t is not appropriate who are you to shun anyone from there sexuality or skin color. Your not the man upstairs not your place to make that final say. Your morals, ethics, beliefs, complaint is all screwed Daniel your screwed up. People deserve to be free and act out like they should professionally but don’t judge a book by its cover cause remember holy one that’s a sin too.. It was MLK day yesterday and most of you racist people don’t help society today.. Don’t ever make a waiter or waitress feel uncomfortable one their a person with feeling and have to return the next day and day after and have to worry about their safety because people like you and number two remember were the ones brining you your food so ya might wanna watch what you say.. Which I find it disgusting and inappropriate to do anything to anyone’s good and I’m not condoning it but now and days you never know people will surprise you.. I LOVE MY HISPANIC WORKERS, CAUCASIAN WORKERS, AFRICAN AMERICAN WORKERS, CHINESE WORKERS, INDIAN WORKERS AND EVEN MY HOMOSEXUAL WORKERS. I LOVE MY JOB AND I WORK WITH AN AMAZING TEAM THE SWEETEST PEOPLE ON EARTH.. My customers love them for who they are and everyone enjoys their company.. I haven’t had one cooperate complaint in 3 months by the way I run my store ok. So don’t tell people how to do their jobs cause I know you wouldn’t like it if someone came to your job and make you feel uncomfortable.. Think before you speak.


Daniel January 21, 2014 at 5:10 pm

Your posting is filled with numerous grammatical errors, you need to proofread before you post.

The faggot radicals picked these fights and are now getting what they deserve, their come uppance. If they ever try to get near any Cracker Barrel families who are just trying to enjoy their meals and don’t want effeminacy shoved at them then those fags should have their anatomy rearranged.


SnoopyDoggy January 28, 2014 at 3:02 pm


Obviously you are a server. Yes everyone has the 1st amendment right. Let’s see are you disabled? Probably not. Ever try using a wheelchair in Craker Barrell where there is absolutely no room to maneuver a wheen chair in the store. Ever have a customer w no bladder who is hooked up to tubes and were places closest to the kitchen so other customers wouldn’t see tubes w urine in them. Ever take a fall at CB because there were no signs of the danger of sitting on huge rocks that are part of the landscape. Ever have QA call you up while reuperating at home on medications from injuriies that made me disabled in the 1st place and have them lie to you because they think they an get away w it. Tell me why would HQ call me one day after sustaining brutal injuries so they can make me not want to sue them. Just the way you spoke about customers tell the whole lot of us that maybe if you had education you wouldn’t be a waitress? Give it some though because after your vile comment I would encourage others not to eat at your place of emloyment. You’ve got a crappy attitude and w your mouth runnrth over I’d say you should be a custodian and have no customer interation instead of hiding behind a keyboard. You disgusting piece of trash. Go get an education so you don’t sound like such a dufus. Look up any words you have no knowledge about cause you sound like an angry dufus!


Nita December 24, 2013 at 3:13 pm

Thank goodness Cracker Barrel saw the error of their ways and did a mea culpa.


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