Big Lots Corporate Office

Big Lots Corporate Office Address

Big Lots Inc.
300 Phillipi Rd PO Box 28512
Columbus, OH 43228

Contact Big Lots

Phone Number: (614) 278-6800
Fax Number: (614) 278-6676
Email: Email Big Lots


CEO: Steven S. Fishman
CFO: Joe R. Cooper
COO: Lisa M. Bachmann

Big Lots History

Big Lots was founded by Sol Shenk in 1967 when Consolidated Stores Corporation was formed.  The company opened it’s first Odd Lots store in Columbus, Ohio in 1982.

In 1983, Consolidated was purchased by Revco but was soon made a separate company and in 1985 began trading on the American Stock Exchange.  The company opened its first official Big Lots stores in 1985.

In 1986, the company switched over to the NYSE, trading under symbol CNS.

In 1994, Consolidated acquired Toy Liquidators, which added 82 stores to the chain.  In 1996, the company purchased KB Toys.  Both Toy Liquidators and KB were later sold to private equity firms.

In 2001, Consolidated officially changed its name to Big Lots, Inc and its NYSE symbol changed to BLI.

The company closed 170 stores in 2005 and in 2006 began trading under symbol BIG.

In 2011, the company purchased Liquidation World, a Canadian retailer with 89 locations.

The company currently has over 1400 stores in 47 US states and Canada.  The Big Lots corporate office is still located in Columbus, OH.

{ 23 comments… read them below or add one }

Dana Thornton April 14, 2014 at 2:08 pm

Purchased a twelve shelf walk in greenhouse from Big Lots, contacted the manufacturer at and and to obtain a new cover, was informed that they do not sell spare parts but would provide one free if I pay the $50 at first shipping fees, now they have raised the shipping fees to $500 – $150 for a product I paid less than $70 for. They still want to charge those fees even though I work for DHL Express. Will not shop at Big Lots, will not recommend the greenhouses to anyone I know or even don’t know.


Donna Arambula April 4, 2014 at 10:39 am

I havien’t been in big lots in years. i probly won’t go back again ther employerswere so rude. There was a sign for dog clothes 6 dollars,the sales person was charging regular price i told her the sighn say 6 not 6 and up. the sales person started yelling at me. I even took a picture of the sighn.


Kenneth James March 26, 2014 at 1:41 pm

The BigLots store on 27th Street in Milwaukee, WI charged me THREE times for a POS sale (on my Visa Card) by telling me that the pad was not reading the card, please swipe it again. I ended up swiping it three times and when I got my statement I was actually charged 3 times for the same purchase. I contacted the manager on duty who told me to come in with the statement and she would take care of it. I send my son in with a copy of the statement as I live over 400 miles away from the store. The duty manager said to my son that she had no idea what he was talking about. I called back and the manager I spoke with was not there—on vacation—and she had not left any word with anyone about the matter. The store manager never returned my calls. Finally another manager on duty called the person on vacation who said to bring in the statement, the card used and my receipt. When I told her that I was over 400 miles away, she practically blew me off. This matter has not been resolved and I am very frustrated. Would love someone to tell me what you think my next action should be. Thank You, Kenneth James L***


sandy myers March 18, 2014 at 4:38 am

I just got hired on at Big Lots. I was promised 19 – 20 hours a week. A min wadges is a sad paycheck to see , now even more. They now have CUT THR HOURS DOWN TO 9.!!!! Yes 9!!!!! hours. How and why don’t they do what they say say what they do. The Stores are not all that great and the Management needs worked on an. More training My self being in retail for 27 yes. , I have never seen anything so cheeezy. And U see it all over the Valley. Not just one store. Please help. Them. Reallllly. OMG is 9 hour worth it and being told you can’t work for another company. For fear of termination. I believed we should not be told that it we are trying to make it in the state. Conflict of interest is Buul crap on Big Lots part. Get it together. Please !!!!


mary March 6, 2014 at 1:19 pm

Yes. Glenna Fleming Claims Examier did not take care of my claims. Makes Biglot look bad that why stores are closing down cheap stop and poor help


Alex H February 17, 2014 at 8:00 pm

I am, unfortunately, a current manager at one of the stores. To gain access to online wage statements etc.. use use your 7 digit employee ID IE: 1610291 and the password is CS12345cs. 12345= the first five digits of your SSN. Hope that helps.


Shana February 9, 2014 at 8:22 pm

I have been trying to get onto the website to obtain my w2 for this year, but I am having trouble finding the first time login username and password for myself. If someone could let me know how to get into the portal, that would be great!


susan January 29, 2014 at 9:46 pm

I just have one comment when are you going to clean the windows at the Biglots in Sierra
Vista Az. They have been so filthy since Christmas I have refused to shop there. I went passed there a couple of days ago, and still had the same hand print on them( up high on the glass) the same spit mark on them. The furniture windows you can’t see in. The dirt behind the furniture that is displayed in the full pane windows is so thick… you could cut a knife with it.. What a hole! It makes the rest of the business in the area look bad because Biglots look so unsanitary… do you still sell mattresses and box springs in there..OMG! I would be afraid of bugs!….. dirty dirty dirty.. and I didn’t even go inside.. I was afraid to! And I bet I never get any results because anything I had concerns with that store in the last year nothing was ever done. My friends and family had decided not to shop there anymore, sad.. because at one time it was a nice clean place to shop! your friends and family shopper!!!


paula haller January 26, 2014 at 2:04 pm

I am trying to get to to check on my pay and personal information


betsy ferranad January 3, 2014 at 8:03 pm

Discrimination and racism.
I went into your rocky mount nc store today about 3:30pm. An employee (diana) came out and asked for help unloading a truck. The two employees (karen and demeka) told her no. They sat there saying (quote) that white b**** can do it herself… white people don’t need to ask us for s***. I was shocked when they kept going on. They were just standing there talking for about 30 minutes and not even helping the other girl cashiering. There were a lot of people in line and they (karen and demeka) decided just to stand there and talk to each other. I finally asked them to please stop the racial talk. I was told that ( your white a** can leave this store.) I asked to speak to the store manager. karen said that the manager was not there and he would not believe you anyways. I told her yes he would cause its on camera. She saidthat camera didn’t work and to leave before demeka and her would have me arrested.

Big lots I really do not know how you really run your company but I sat there writing down the names of everyone envolved. If this is how you run your company then you will loose customers very soon.


Jacqueline Girouard December 26, 2013 at 1:12 pm

I was trying to return and item at your Tampa Florida. store #521. I was told I could not return it cause the store is closing . I did call and talk to your customer service staff at your home office on December 9th 2013. The experience I had in that store was awful. from the cashier up to the manager.December 9th is also when I was returning the item.I purchased the item on 12/07/2013. The cashier was rude, she called the manager on the phone and instead of the manager coming up to the front desk, he tells her to put me on the phone.very unprofessional. I am A store manager at a retail store,and I know that is not a way to treat a customer..and at the bottom of my receipt it says I have until the 15th of January to return it. I would of made a comment sooner .but I was waiting for a response from the DM. .And the cashiers were talking in spanish bout me . which i’m sure they think I didn’t understand but I did. again very unprofessional.The manager tells me take the item to another store. The woman I talked to at your home office in customer service was very understanding of my complaint.


teresa bugarin November 16, 2013 at 5:10 pm

nov 16-2013 to ceo i just want to say that i love big lot i shop there all the time i spend about 300 dollars a week maybe more but now i will take my money to target because the staff is much nicer the mananger do not yell at their emplayee i will go back to big lots the day your nasty manager terry is no longer there another situation has arised concerning your manager terry and her very cruel rude attitude toward workers when terry cant get what she wants she yell over and over she gave my friend less days to work terry keep giving him hard time for nothing terry dont need a reason i also will tell my friends and other family members not to go to biglots thank you for your time your store number 4340 3333 mission st san francisco ca 94110 415-648-5256 good by big lots by the way i been shopping at your store since it oppen


Kayla November 16, 2013 at 1:39 pm

i am a current employee of Big Lots in Lake City, FL. , I have been working there for almost a month now and I am very upset with the way things are going, I am being scheduled to work only one day a week right now due to new hires needing the hours to be trained, when I got hired I was only trained for one day and it wasn’t even a full day. How do you think someone can live off of working one day a week and only getting paid $8 an hour? I am currently looking for another job and when I do land another job, I will be leaving Big Lots due to the way I am being treated! So disappointed with Big Lots right now!


Robert Shepherd November 1, 2013 at 2:43 pm

I am an employee and have been trying to get into MYBIGLOTS.NET for the Employee self-Service from my home computer. I have not been able to get in and need help from someone. My home phone is (585) 359-XXXX. I have an Aple and our program is DOS. Please someone help!!

Robert (Bob)


Shana February 11, 2014 at 7:24 pm

Did someone ever help you with this? I am trying to get my w2 off there and I can’t get the info to do it!


Peggy September 30, 2013 at 1:41 pm

Hey Biglots
We need a Biglots store in Fultondale, Alabama,35068
We are a growing city and the closes store to us is about 25 miles away.
My husband and I are great fans of your store, we just wish it was closer to us
The town about 6 mile from us is Gardendale, they already have a Wal-Mart and a K-Mart so we need you.
Thank you
Peggy Faggard


Jenny September 11, 2013 at 1:39 pm


I don’t know if your company runs background check to all of its employees, and make sure customer’s safety are a priority specially when you are dealing with retail.
None the less, the information I found about one of your employees is very delicate and should be looked at in order to protect the image of your company, your customers and employee’s safety.

Most people have some sort of blemishes within their past, and I do believe in second chances, but what I don’t believe is dealing/working and even risking customer’s safety with someone who has threaten to kill his wife and actually wrote it on the wall of his house.
This is an outrageous act and specially when written in past tense. Not only indicates he wanted to do it, but when written in past tense it means and it meant he was ready to do it, but somehow didn’t get to do it; thanks for the Naples Police Department.

If someone can forward the following email to the appropriate department, we will appreciate it.

As right now you are employing a young guy who clearly has some mental problems and a criminal background, and if he had the guts to kill his wife imagine if he gets mad at one of his customers or his manager at the BIG LOTS Store he works at?

Nery Anselmo Flores
Store 5113
Coral Springs, FL 33071

Here is the link for the Collier County Police Brief (Scroll all the way to middle of the page under Domestic Violence)

Domestic violence arrests
• Nery Anselmo Flores, 22, 212 Garfield St., East Naples, was arrested Thursday at home. He was charged with threatening to kill April Fallen Sagraves, and writing on the wall: “Sorry I kill you” and “It was necessary to teach you a lesson.”

Court Records


Steve Hoffman August 30, 2013 at 4:11 pm

Please contact me by e- mail or phone (865) 696-1327 or (205)683-9832 if you could help out with anything for a project that is being started in the Pinson, Alabama area. It is called Give a Kid a Chance. schools would nominate students from K-5 through high school to receive backpacks, appropriate school supplies, clothing and shoes. There would also be free haircuts for those requesting it; free car care for winterizing; and dental and eye exams. Thanks for any and all you will do to help mitigate the high cost of education for needy families.


Steve Hoffman August 30, 2013 at 4:01 pm

I am looking for donations and sponsors for a project for next school year. the name of the project is Give a Kid a Chance. What this entails is raising awareness to the high cost of sending children to school. The project helps those nominated by the various schools in the area. Each child would receives a backpack with grade, and school, specific materials. There will be free haircuts for those who want it; car care for those who request it; dental and eye exams. All of this is free of charge for the families nominated by the schools. So far, there have been five churches who would be willing to participate and volunteer their time and resources to this project. Any thing that you could donate would be greatly appreciated. You can call me anytime during the day or evening at home- (205) 683-9832 or on my cell phone at (865) 696-1327. THANKS for anything you could to help those less fortunate than us.


Judy August 14, 2013 at 5:11 pm

The store just down the street from me(on South Blvd in Charlotte, NC) recently closed the doors and moved to another location in the Carolina Pavilion shopping center. When will it open and why is there nothing about the closing and opening of the stores anywhere?
Thank you,
Judy Spinelli
Charlotte, NC 28210


Anthony Hayton May 24, 2013 at 6:40 pm

Hi I would like to know why is it that big lots does not give military discount to past and present service members but one day all year long. I feel that this should be an all year thing to the men and woman who served in the military and fought and are still fighting for the freedoms and liberties that we have. Why is this not something that hasn’t been established in big lots everywhere?


Roger Gibson January 28, 2013 at 2:34 pm

You guys are ripoffs If you any Q call me at (818-943-2224


Darryl Crowder October 27, 2012 at 1:47 pm

I’m a recent hire at the Dublin GA facility. Would like to know is there a website for employees to log onto to view weekly pay stubs and hours. I have not began to receive check stubs that are current. However I am able to view direct deposits to my bank account, but the hours, taxes and other things are not in this transaction. Any attention you are able to put to this matter is appreciated. Thank-you.


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