Bank of America Corporate Office

Bank of America Corporate Office Address

Bank of America Corporation
100 N Tryon St
Charlotte, NC 28255

Contact Bank of America

Phone Number: (704) 386-5681
Fax Number: (704) 386-6699
Website: http://www.BankOfAmerica.com
Email: Email Bank of America


CEO: Brian T. Moynihan
CFO: Bruce R. Thompson
COO: David C. Darnell & Thomas K. Montag

Bank of America History

Bank of America began in 1904 as Bank of Italy.  Amadeo Giannini created the bank in San Francisco to service immigrants that were denied service by other banks.

In 1922 the name changed to Bank of America and Italy after Giannini acquired Banca dell’Italia Meridionale.

In 1930, the name Bank of America was finally adopted after a merger.

In 1956, BankAmerica was created as a holding company for Bank of America.

In 1983, the company expanded outside of California with the acquisition of SeaFirst, a Seattle, WA based bank.

In 1997, Bank of America merged with NationsBank.

In recent years, Bank of America has acquired Countrywide Financial and Merrill Lynch.  The company has also been under fire for taking $20 billion in government TARP money in 2009.

Bank of America is currently the second largest bank holding company in the US.  The BoA network contains over 5500 branch locations and 16,000 ATMs.

{ 46 comments… read them below or add one }

Theresa Free-Storrer July 15, 2014 at 12:26 am

I went to the bank today to ask about a medallion guarantee and was told
I could get one but only a manager could do it. I have banked with BOA for
15 years plus. I quickly learned from another family member that she was told they
No longer provide this service. When I then called back it was only then that they checked
with a manager who now says that yes they no longer do this. Here’s the problem : I do
all my banking at BOA. My checking and savings accounts are there , my mortgage is held by them, and I have 2 credit cards through them . In order to get a medallion guarantee
anywhere else you must have an account at least 60 days. If I am going to have to open an account somewhere else; then I am going to close my account at BOA- especially since when asked what I can do I was told I would need to look elsewhere. Since BOA seems to not want to provide services to customers they will lose them. I plan to close all accounts ; my checking, savings , and credit cards. I also plan to find someone else to service and will refinance my home loan. Since they seem to care very little about assisting customers with
services ; I am guessing they could care less to lose good customers. The stocks I want to transfer were left to me my mom TOD and really aren’t a lot; it just seems absurd to me a bank would stop a service they know you can only get if you have an account; they must not care about losing these accounts.


Jennalee June 27, 2014 at 10:51 pm

Dear BofA, I’m very disappointed with your Company, I stop direct deposit with your company and the account has $0 dollars , but you somehow still manage to charge me $35 over draft fee. And you ask, how have you done that? We’ll let me explain, BofA let net take 7.99 out when I had no money! And charge me $35.00 over draft fee! And don’t forget maintenance fee. The second time BofA let my car insurance “TRIED” to take out $80 and said I owe $35 fee for an “ATTEMPT ” to take out money fee! I went to the car insurance company and gave them my new card Account number so it’s not my fault! And don’t forget maintenance fee! And within a month I owe over $150 and it’s not even my fault! Bank of America is the worst bank ever!!! They always charge random savings fee for no reason. Every dollar that I make it all goes to bill. And when I buy things I expect Bank of America to take it out right away! It’s ridiculous how you make me wait until I have no money then decide to make the payment go through, for instance like putting gas, then I would get hit with a $35 over draft fee. The 1800 customer service sucks, the branch sucks, and I’m not just saying this because I don’t like BofA money manage ethics. I’ve had Bad experience. When I would go to the Branch and with draw money, the lady would help people at the business line before me, like all of them, and by polite. But when it was my turned she was snobby gave me dirty look like I don’t have time for you type of look. It made me feel very uncomfortable and low like my money wasn’t good enough. And the customer care number they just don’t care what ever you are trying to ask for help with, they don’t care. That’s my story good reddens BofA may we never meet again.


Jennalee June 27, 2014 at 10:55 pm

Be polite** Good riddance** I’m just so angry, I can’t even spell right now lol.


Shiela Robinson May 2, 2014 at 9:37 am

On April 30, 2014 a stolen check from our business account was presented to your Jacksonville, NC bank made out to CASH in the amount of $2,000.00 and cashed. I contacted the fraud division and filed a claim #01MAY2014-103030 and was informed by Shannon, and her supervisor, Harmoney (phone# 922-889-7929) that it was not an incident of fraud and the money would not be put back in our business account. I explained that our company had a break in during March 2014 which was reported and being followed up by the police and other federal agencies and that the check in question was not written by any signers on the account or anyone else employed by our company. I would like our money replaced and a call from an executive.


John E. Shepard April 24, 2014 at 9:32 am

We understand that you office members in the home loan department cannot find the original contract to our home loan (State and Federal Law). Under State and Federal guide lines your office must aid by our contact agree.
You office has fail to honor our request on a number of occasions. But this is our last and final letter to your office about this matter.
First, we asked that you review our account again. Next, reanalyze the escrow account. We need to know what amount that is needed in the escrow account as of December 2014(that includes home owners insurance, property taxes, and school taxes (a figure)).
As of today, we feel like your bank has not treated my wife fairly. I gave my wife permission to act as a 3rd party on my home loan. She is my wife and this is community property. Therefore, she has a right to know what is going on with the home loan. But, we reviewed all the phone calls and your office refused to honor my request.
If my wife cannot speak on my behalf them we need to communicate in writing at all times. Therefore, we are aware of the fact that after 20% of the loan is paid down then the PRI (insurance will be dropped). If this is not a true statement then your office should be able to provide in writing that all information about the PMI is incorrect.
Otherwise, we look forward to your office providing us with written or faxed documentation in regard to the homeowner increase and escrow account. Nevertheless, we understand you office is not dedicated to resolve our problems about the home loan. This is not a game!! It is our home.
Sincerely yours

Information: PMI
Keep track of your payments on the principal of the mortgage. When you reach the point where the loan-to-value ratio hits 80 percent, notify the lender that it is time to discontinue the PMI premiums. Federal law requires lenders to tell the buyer at closing how many years and months it will take for them to reach that 80 percent level and cancel PMI. Lenders must automatically cancel PMI when the balance hits 78 percent.

Reanalyze the escrow account as of April 25, 2014

How much money need to be in the escrow account by the year December 2014?

Thank you

John E. Shepard

Cc: President Obama OCC U.S. Department of Justice


me April 25, 2014 at 12:33 pm

This email sounds made up.


me March 27, 2014 at 8:52 am

If Bank of America had a problem with getting all employees child support money from coming out of all employees checks and it happened to a lot of people each year, that would make since that there might be an actual problem with the garnishment department. But, since my child support stops each Spring and only mine, it is very visible that someone in the Bank of America garnish department is working alone with my ex-husband to stop my child support from coming each Spring. Child Support Enforce is getting the picture, now that this has happened each Spring. Next Spring if it happens he will be charged with tampering with government process. Each year Child Support staff has to spend a lot of time working on getting his child’s money. It is well known what he is doing. He stops in the middle of the month. That month won’t count. So he doesn’t pay the whole next month, till the last day of the month so he won’t have to go to court. He wastes the town of Salisbury’s hard working child support staff. Next time he changes the computer to not send the money. Well, there are a whole list of charges when you mess with the government process. Things are well documented now. They have their own lawyers, that I don’t have to pay for. He thinks if he makes me broke so I can’t pay bills and he thinks it will make my boyfriend break up with me. Just the opposite, we are closer than ever. Being evil will just make bad things happen to you. Just you. You see how fast you are going bald. Your supervisors might soon learn what a low life loser you are if you bother me again. And Shane, too.


Tammy March 26, 2014 at 8:41 am

Ulijjjja if you had a bank account with Bank of America you wouldn’t be on this corporate website, you would just go to your bank. With such a Good job , how come you don’t have a bank account ?


Tammy March 24, 2014 at 9:41 am

Ulijjjjja seems to have a problem getting a loan from Bank of America . Maybe he should get back with his boyfriend. Bank of America supports same sex marriages. Then maybe they can get a loan together.


BRIAN OLEN GREEN March 24, 2014 at 8:19 am

is it true that i have over 19 mil in your bank and all i have to do is send 68 dollars and i get it all


Julie Hooper March 17, 2014 at 9:32 am

Ronald D Hooper is the SVP; Architect for Global Wholesale Banking Technology Infrastructure at Corporate Bank of America. He has been ordered to pay State ordered Child Support to his daughter. He has worked with the garnish dept. at Bank of America to have them not take the money out of his check. He tells his daughter to tell me to stop having it taken out of his check and he will just pay me. Yea, right. That’s NOT going to happen. She would never get a check again. The garnishment dept and Ronald Hooper will have to pay Child Support plus interest, he has stopped paying for 2 months. He owes his child $1600.00 plus interest. His life is messed up so he wants to screw with other people, if you work for him you should know some things about him. His 2 best friends went to Japan to marry a non white woman. After they did that , he wanted a divorce so he could get one too. His is just from Per . Not very pretty though. So, now that he is in debt with a new house and 2 new cars and at 50 years old a new baby to take care of, he thinks he can just stop paying his child support. He will have to pay it , I just wanted you to know what a loser Bank of America put in charge of Your money. And, he’s bald with a point on the back of his head. And he thinks he’s fat. And, he does have a little d***.


Uliejay March 21, 2014 at 12:27 pm

*Isn’t there monitor at BOA to block unnecessary posts like these*

Julie, this is a place for BOA customers to express concerns, complaints, questions, etc., regarding business dealings with BOA. This is not a support group for family court. So, please take your childish rants somewhere else like the Maury Povich Show or Dr. Phil or tweet about it. I cannot speak for anyone here but I, for one, am trying to reach out to talk about a rep who is handling my account and dual tracking my loan to date. I then scroll down the page to see if anyone else has had a similar problem but all I see is you and your temper tantrum replies/posts or what sound like just jealous angry replies. Please stop out of respect for BOA customers, so they can be heard. I will post my question with a new thread.


Tammy March 24, 2014 at 8:36 am

I liked Bank of America’s old sign. It was red , white and blue. Now when you see the sign , all you see is red. It looks like the one with the stagecoach on it. All the red looks un-American. Maybe since so many people hate the new sign, you could have a contest to see if the public could come up with a better sign. I don’t understand if the sign was fine before, who thought of spending all that money to change all those signs. Instead of paying some of Bank of America debts. A real American.


Tammy March 24, 2014 at 8:40 am

People can post what they want. Sorry you are such a broke loser that you are worrying about things that are not a unick like your business.


Tammy March 24, 2014 at 8:42 am

Screw you. Broke Loser.


Tammy March 24, 2014 at 8:45 am

I guess Ulijay doesn’t pay his child support ether.


Uliejay March 24, 2014 at 11:12 am

Tammy, it’s Uliejay not Ulijay and of course it’s a pseudonym. I’m a single mother and work in orthopedics, So, no not a broke loser. My comment/question was not regarding me. Regardless, read your post at 8:36…which talks about symbolism, American colors, red…then read your post 4-minutes later. Seems a litte schizophrenic or bipolar. There are some great psychiatrists out there.

As for Ronald D Hooper, talk to your attorney about Julie Hooper for defamation of character, as well as your colleagues, and get CPS involved to make sure she is a fit mother. This is the most unprofessional Corporate Customer Customer Support “leave your comment” web site I’ve ever been to. I am appalled your modifier lets these comments post.


Tammy March 26, 2014 at 8:12 am

A person can write anything about another person as long as it’s true.

Tammy March 26, 2014 at 8:18 am

If you have a job why are you on here during the day bothering other people you don’t know. Get a life. I bet you’re fat.

juan carlos alfaro arrones March 10, 2014 at 11:23 am

I am juan carlos Alfaro arrones of costa rica have been sending me $ 27 million please help me with a loan from your bank to the mine so that you are charged the costs of shipping and insurance card and the seal, and I have money in my country,
This same Mr desirle I already you responded please help me with the expenses with a loan from your bank to pay the costs of the card or a job in your bank from here not is English, I will return the money of the same money from the card thanks.
Attn: juan carlos Alfaro arrones
50686728908/50685359443 call me.


Julie Hooper March 17, 2014 at 3:59 pm

yea right


Julie March 9, 2014 at 10:47 am

The way State ordered Child Support works is , the state has to be allowed to withdraw money from your paycheck. When you stop that from happening, you still owe the money. You have to pay it till your child graduates high school. So if a computer qlick were to happen where your Child Support didn’t come out. Just know you don’t have to let your child go without money like Ronald Hooper of corporate Bank of America. You can call Child Support and make payments on the phone. Ronald Hooper will owe $1600.00 on the 14th of March. If not paid ,court is already in the works. This happens about once a year and Child Support Enforcement is tired of dealing with him. He is being passive aggressive.


Julie Hooper March 5, 2014 at 9:38 am

Ronald Hooper has stopped paying his State ordered Child Support to his daughter. He makes $16,000.00 a month from Corporate Bank of America Charlotte. He has skipped his last 2 payments. If Bank of America doesn’t do the right thing and fix whatever he did to stop the money from coming out. The State of North Carolina will have to take him to court – again. Someone in payroll at Bank of America is helping him. His cell 704-840-XXXX


Julie Hooper March 5, 2014 at 9:22 am

Ronald Hooper is gay. And has stopped paying his State Ordered Child Support.


Julie March 5, 2014 at 11:09 am

Ok, he’s not gay. He just looks gay.


Julie Hooper March 5, 2014 at 9:19 am

Ronald Hooper works for Bank of America uptown Charlotte. He has stopped his State ordered Child Support from coming out of his paycheck again. He is breaking the law. If you are his manager or know his boss, please tell them know what Ronald Hooper is doing. He owes his daughter $1160.00 now. This is his cell 704-840-XXXX


Constance Hickman February 25, 2014 at 12:59 pm

February 25, 2014

I just recently I received a notice from Bank of America that my monthly mortgage payment has increased because flood insurance is being escrowed. I live in a townhome in North Charleston, SC and my flood insurance is paid every year by my HOA and has since 2005. It has never been escrowed.
After numerous calls to your Bank of America Insurance Department, I have been unsuccessful in resolving this problem. All agents have refused to assist me by designating my mortgage to a non-escrow status for flood insurance. After my third call I received the explanation that FEMA has issued a new guideline/policy that if taxes are escrowed then flood insurance must also be escrowed. Being that I pay my HOA dues every month, which includes my hazard & FLOOD insurance, I feel that it is unnecessary and outrageous that I am expected to pay for flood insurance twice.
I contacted my HOA’s insurance agent with Nationwide and was informed that this guideline/policy is not being applied to every homeowner within my community nor any of the other homeowners that she serves within the Southeast region. If this was an accurate statement made from Bank of America’s Insurance Department then ALL townhome owners with an escrow account for taxes would be affected because most, if not ALL, townhome insurances are paid by the HOA. If this guideline is going to be applied to my mortgage, it is expected that it should be applied to all.
I would very much like a copy of this new FEMA policy to verify for myself that what I am being told is accurate. If I have been informed incorrectly, I would expect that my account be adjusted and designated as a non-escrow account for flood insurance.

A response and resolution to the issue will be greatly appreciated.


Pegasys February 14, 2014 at 9:28 am

After multiple calls 2 days ago , multiple conversations with your internet department , ALL of which resulted in ” we don’t know or cant explain why that problem is occurring , occurred , or ” we don’t know why that is , but its the online access departments issue ” or the total inability of and failure to explain the problem with our mortgage ALL refused to continue to help simply because the solution was not on the screen in front of them and/or they had no idea how to , seemingly any desire to , were afraid to , or total lack of authority to , think or act outside the script on the computer screen in front of them to provide a reason why the problem was occurring or offer to have a Senior Representative from BOA contact us to provide answers { oh … wait … the last rep said he was going to have someone contact us ….. and guess what …. that was 2 days ago … and guess what … not a single phone call or email occurred … imagine that … } so your customer service / ill trained employees / your failure to contact us regarding serious issues with our mortgage account , has resulted in our decision to take our mortgage elsewhere . The 2 companies prior to your taking our mortgage { which when i found out I called immediately and voiced my utter disapproval of your buying our mortgage without our consent } provided excellent service and we never had a problem , or if we did it was taken care of on the first phone call . You should look into the prior 2 mortgage holders before you and learn from them . So do you want to explain to me why I shouldn’t take our business elsewhere ??? after the contacts 2 days ago …. I doubt even this will arrive on anyone’s desk that is in any way competent to deal with it .


Claudia Kennedy February 11, 2014 at 8:49 pm

Well B of A has done it again! This time I received a letter in 2014 addressed to my LATE husband who passed away in 1991 !!!!! & who was NOT a B of A customer.
Obviously they are using out of date 3rd party mailing lists. I tried to report this by phone, but after LENGHTY hold times, multiple transfers that led to disconnects. I just want to say that I am more convinced than ever that B of A IS NOT THE BANK FOR ME & never will be.


RIck February 6, 2014 at 9:33 am

Hello, I have had my card used for fraud twice in the past 4 months. Each time someone was able to get my info by calling in and create a card an withdraw cash in another state thousands of miles away. Each time your people missed it with large amounts being withdrawn from a place that I have never been however you put a block on me when trying to use in my home town/state. I have been sititng here this time stranded with no funds because someone has drained my account again for thousands and all your customer service can do is say we don’t have anyone to talk to in the research department and we can’t help you. I have never know of a company that can’t talk to other departments verbally and make your customers suffer. This is the worse customer service I have ever been through. I have been told several times no supervisors are avail and also I have been flat out told “I don’t have any knowledge of this procedure” This is the worse customer service and I hope this is read by everyone to know not to do business with you.


BRIAN February 3, 2014 at 5:18 am

I am suing Bank of America in LA California on the 7th of February for bad banking practices.


Kevin Flannery January 22, 2014 at 12:51 am

Ladies, Gentlemen:
Your advertising commercial regarding a family’s move into a new home showing a dog destroying their expensive couch and then proceeding to dig up their new yard is a pretty disturbing commercial and defies basic advertising guidelines taught at our best colleges. In advertising you are not supposed to anger, annoy, or disturb your audience/potential customer in any way or else you have defeated the purpose of your commercial.
Best Regards,
Kevin Flannery


Ray Porter December 24, 2013 at 3:21 pm

I am a Bank of America Advisory Panel member. Sorry I missed your current survey. I was in Florida helping my elderly Dad and just back.

I do have 2 things I would like to put on the table for a survey and/or discussion.

1. The current process BoA has to stop payment on a debit and credit card charge.
2. When direct deposit SSA, pensions etc are sent to BoA and when that money is made available to customers.

Please let me know. I believe both are worth reviewing to be more responsive to BoA customers.

Thank you.

Happy Holidays !

Ray Porter 781-307-XXXX cell


Tyreene December 23, 2013 at 8:19 pm

I have been a customer at your company for many years. This pass years I have not been happy with you customer service. Now to get to my issue Last month my bank card was Changed 3 time due to fraud, But the issue is I went to stand in y’all long lines to get a temp debit card last month and was given one, two days later I tried to use the temp card at your ATM and my temp declined.That weekend I lost a family member and was not able to help out due to the block was put on my account. I was at your bank your ATM I use so please tell me why my account was block for fraud. I’m very stressed because of this issue. You also charge me a overdrafts fee for a charge that’s not mine. I’m so done with your company I’m seek legal attention to solve this matter for my I distressed your company has cause.


Anne December 1, 2013 at 4:53 pm

You have a woman by the name of Aimee Hamby working for you in your Jacksonville bank. On Country Club road. Aimee used to work for Kern County DHS and now has a warrant out for her arrest or sealing $18,0000 in food stamp and disability money. Aimee is also the suspect in a case with the Onslow County Sheriff for recently stealing an AR 15 assault rile, ammo, furniture, money, ammo reloading equipment, SS checks, VA checks and much more. You should do a better background check on your employees. She also uses the last name Smith and KRletemeyer.She is 42 years old.


CHE DERAMAN ISMAIL November 25, 2013 at 6:25 pm


Bank of America
To Me
Today at 7:31 AM
Bank of America Corporate Office Headquarters
100 N.Tryon St Charlotte,NC 28255
United States of America

Monday-Friday 8 a.m.-9 p.m. Eastern Daylight Time (EDT)
Saturday and Sunday 8 a.m.-4 p.m. Eastern Daylight Time (EDT)

Our Ref:BOA/IRU/SFE/15.5/WD/011

Dear esteemed customer,

Sequel to your email received, Dear esteemed Customer i want you to have in mind that you are ask to send the fee in Nigeria because that was were your fund originated but if you are afraid of sending it there, then you get back to me so that i will give you the information by which you will use to send it here in USA ok, so concerning my email, i think up till this time to should know that people are cheating with my name all to scam innocent people, i am not a scammer, you can check my staff ID which i attached below, i want you to get back to me now and let me know how you want to do this so that the transaction can be done immediately ok.

Thank you for giving us the opportunity to serve your banking needs.

Yours faithfully,

Mr. Brian Moynihan (CEO)
Bank of America®
Corporate Office Headquarters, Charlotte, N.C.
Bank of America, N.A.
Member FDIC.
© 2011 Bank of America Corporation.
All rights reserved.
EMAIL (bankofamerica797@yahoo.es)


J Farmer November 11, 2013 at 9:40 pm

On August 7, 2012, I received approval from Bank of America for a short sale of my townhouse. On August 13, 2012, Bank of America requested documents from CALHAFA. On October 22, 2012, I received notification that the loan is facing decline because Bank of America sold the loan to OCWEN. On November 29, 2012, my case was transferred to OCWEN after the short sale was approved by Bank of America. Bank of America failed to transfer the short sale approval documents. OCWEN made me start the short sale process all over again. Requesting the same documents, appraisals, and forms again and again and again. Requesting the buyer increase his offer amount from $65,000 to $70,000 to $80,000 by May 11, 2013. On June 13, 2013, OCWEN finally approved the short sale. All documents were due by July 29, 2013. OCWEN then requested a new HUD because of the amount to be offered to CALHAFA was increased. Because of the increase to CALHAFA, OCWEN informed me the process was to start over. Now because it had been more than three months OCWEN also requested another appraisal. On August 27, 2013, after submitting the new HUD and getting a new appraisal, the short sale was now disapproved because the offer amount now needed to be increased to $139,500. I received a letter dated October 9, 2013, from OCWEN stating payment is due by November 9, 2013 or they may exercise their right to foreclose. I then received a letter dated October 29, 2013,”stating the short sale has been declined as the owner of the loan (Bank of America) is requiring no less than the full amount owed to satisfy the loan”. Both the buyer and I have been going through it with Bank of America and OCWEN. I has been over a year from the initial approval of the short sale just to now be informed of imminent foreclosure. I’m not sure who actually gains but I can tell you I most certainly lose. I’m so tired of the hassle of the short sale that I am willing to voluntarily hand the keys over to Bank of America if it would expedite the foreclosure process. If this email reaches someone that has authority to act, please email at the above address.


legrande mason November 11, 2013 at 10:42 am

Iseen your commercial yesterday how you are helping VETERANS.Your a lairer!Ihave been trying to keep my home for five yrs,YOU HIDE BEHIND OTHER COLLECTION COMPANYSAND DO WHATEVER YOU WANT!And you don,t help anybody.I remember asking if being a veteran could help me in any way.And was told NO.So anybody who sees thier new coomercial,IT,S A LIE.They only care about themselves.8 months till retirement,I will probably be celibrating in a homeless line somwhere.


dee September 15, 2013 at 10:32 am

I have filed so far a complaint with the Consumer Complaint Agency, Housing and Urban development, Senator carl Levin, trot and Trott, U.S. Attorney general, the State attorney, as well as the better business bureau amongst many others this morning to the following complaint:

Bank of America bought Countrywide and my mortgage many years ago. I then received a modification through Bank of America and paid my mortgage payments faithfully.
I moved to Florida about 8 years ago and due the real estate crash, could not sell the house in Michigan. I have been using it as a rental. I continued to make her payments to BOA, notified them of my several addresses in Florida, and received correspondence from BOA at these addresses and I made sure that they always had a current telephone number where I could be reached.
In about February 2012, BOA assigned my mortgage to Bank of New York Mellon. I never received notice of the assignment and continued making her payments to BOA. Several months later, BOA started returning her payments to me and when I contacted BOA, I was told that I wasn’t paying the correct amount, and for months, she attempted to resolve this issue with BOA, continued to send her payments and requested written documentation from BOA, including the contract stating the actual amounts of my payments. At no time did BOA ever tell me on the phone or in writing that they no longer owned my mortgage. I have tried all this time to resolve the issue with I mortgage payments and find the problem.
I never received any correspondence from Bank of New York Mellon…ever…with regard to I mortgage, payments, late payment notices, Apparently, BOA never provided Bank of New York Mellon with I address in Florida. In fact, it appears that they actually combined the two addresses using the house number from one, and combined it with the street name from another, creating an address that doesn’t even exist. According to my tenants, and my girlfriend who works at the Otisville, MI post office and watches for mail for me, nothing was ever sent to the property address either, until August 2013.
Not even two weeks ago, my tenants received a letter from Bank of America dated August 19, 2013 stating that my property had been foreclosed and that Bank of America was servicing my loan on behalf of Bank of New York Mellon. They contact me right away and told me what it said and gave my girl up in Michigan a copy.
I contacted BOA on several different occasions over the last week, and spoke with a representative (I have names, dates and summaries of conversations). BOA told me that they have nothing to do with the home, as it is now owned by Bank of New York Mellon pursuant to their assignment of mortgage in 2012. Bank of New York Mellon refused to talk with me because BOA is the servicing agent.
So, not only was I never notified of the mortgage assignment as stipulated by my mortgage contract with BOA, The foreclosure was not properly posted on the property and the foreclosure process as outlined in the mortgage agreement and Michigan foreclosure law was not properly followed.

Yesterday, we found my home on an auction site; I contacted auctions.com and told them about my situation now I find it has been pulled off the auction. There was a class action suit against BOA and Bank of New York Melon, for wrongful foreclosure, use of Mortgage Electronic Registration Systems, abhorrent record keeping on the part of BOA prior to selling these mortgage to Bank of New York Melon.

This case appears to have been settled in June of this year, so there is probably no recourse for her via the class action settlement. (Matter of Bank of New York Mellon, case# 651786/2011, Supreme Court of the State of New York, County of New York)


Constance Hickman February 25, 2014 at 1:29 pm

My initial mortgage was through Bank of America. Refinanced TWICE with different mortgage companies and both times Bank of America bought it back. So I’m still stuck with them. Good luck getting away from BOA.. They are mortgage BULLIES and love to give themselves incentives for doing so.


Patricia Douglas August 20, 2013 at 10:35 am

How do I report any kind of scam using the Bank of America’s name and the CEO’s name Mr. Brian Moynihan. I happen to live in Canada and received an email with this gentleman’s name attached. Let me know how to proceed. Thank you very much. I know that you must receive many of these emails and my email account just got this today.

Thank you very much


Joan August 15, 2013 at 7:34 pm

Need someone to resolve the error made on my credit card payment. I made a full amount of the payment which was input incorrectly and I was charged interest. I can not find anyone who can correct the problem so I can send my next payment for the correct amount (less the unpaid balance showing). They say they can not fix for 10 banking days which does not leave time to send in correct payment. They will not let me speak with Supervisor nor can they tell me when they will call me. It is 4:30 PM in California. If I do not hear from someone by tomorrow, Friday the 16th 8 AM. I will cancel my card and move on to a company that services good clients. My phone is 650-343-XXXX.


Jason Bisaro July 23, 2013 at 1:12 am

I am very unsatisfied and disappointed in Bank of America. I have 2 checking accounts, 2 savings accounts and a money market account. Between my wife and I we have been Bank of America customers for over 20 years. My wife has had vehicles financed with B of A which have been in good standing and paid off. B of A acquired our account on a mortgage of ours which has since been paid off. I went to Bank of America to refinance my truck and was automatically denied due to a bankruptcy which was filed 6 years and 8 months ago due to a divorce and since then have re-established myself and rebuilt my credit. I was told their policy was any bankruptcy less than 7 years is automatically denied and that is policy. So I am wondering why I do business with a company that won’t do business with me. Why will I keep my money with a company that won’t loan me money. I have come to the conclusion that I won’t. I will be closing my accounts and letting everyone I come in contact with what kind of company Bank of America is and why they should not do business with them.


William Lammers July 18, 2013 at 10:53 pm

I would appreciate greatly, the acknowledgement of extraordinary service, provided by one of your Employees. Ms. Noelle Johnson, an Associate at the Renton, WA Branch, at 300 Burnett….I recently had my vehicle broken into, and a home invasion, all in the same day, my wallet was with the items stolen. Checks, debit card, Social Security Card, and Driver’s License to name a few items….A week ago, an individual tried to cash an Equity check, made out to my wife and I, and using my I.D. , and Social Security Card as proof of identification (when presented to Ms. Johnson, at the Bank of America, in Rento, WA). She immediately noted that the individual, and my personal documents were not one and the same, and held onto the cards, and check, then asked the individual to please depart the Bank’s premises, which he did….Not only that, she took the time to contact me directly, to notify me that she had in her possession my property, and would be sending it to me….and she did so, promptly. I have spoken twice to this very professional Lady, and can only hope that Corporate Headquarters would at least send her some formal accolade, for tremendous excellence and composure in her performance in her position at the bank. I cannot express my gratitude or thanks enough!


J. Wilson-Romero June 1, 2013 at 12:55 pm

I am interested in purchasing property that has come to my attention Bank of American has a lien. Upon identifying this information the agent that is involved in the transaction apparently is not interested in selling this property. I desire to purchase this property and I have a very clear understanding of all property, bank and foreclosure proceedings.
I desire to deal directly with whomever I must to purchase the property, whomever is in charge to release the property. Please contact me so we can discuss the matters further in a professional matter. Thank you.
J. Wilson-Romero
(706) 294-9002


David G.Ray April 20, 2013 at 9:37 pm

I would like to talk with someone and this company that can tell the truth without some kind of lies just to get u off the phone.,ok now for the problem at hand we have missed one payment on our home last Feb. due to lost of one job and told your company empolyee that right up front we would be miss one. They said that would be fine and if we needed to miss another one just call.,well we only needed one we restarted payments a month later and stay in contact with them.they said ok you can try to refinance or just make half payments so that last for a week now i have a foreclose letter.what is going on with this company .i have own this home for 8yrs 1st late payment and that time is this how u work.u can call 740-644-0687 Dave Ray


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