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Aarons Corporate Office

Aaron's Corporate Office Address

Aaron's, Inc.
309 E Paces Ferry Rd
Atlanta, GA 30305

Contact Aaron's

Phone Number: (404) 231-0011
Fax Number: (404) 240-6584
Website: http://www.aarons.com
Email: Email Aaron's

Executives

CEO: Ronald W. Allen
CFO: Gilbert L. Danielson
COO: Mitchell S. Paull

Aaron's History

Aaron’s was founded as Aaron Rents in 1955 by current Chairman Emeritus Robert Charles Loudermilk.

In 1964, the company began renting furniture.

In 1982, the company went public.

In 1987, the company enters the rent to own business after acquiring Ball Stalker.

In 1990, Aaron’s begins to offer franchise opportunities.

In 2008, the company sold their corporate furnishings division to Berkshire Hathaway.

In 2009, the company changed their name to just Aaron’s, Inc.

Today, Aaron’s has over 2000 stores in the lower 48 states and Canada.  Over 1200 of those stores are corporately owned.

{ 83 comments… read them below or add one }

Gladys August 18, 2014 at 6:02 pm

Aarons Rules

To all who may be interested. Aarons Franchise like all other establishments is going to have their +’s & -’s, Pros and Cons, Good & Bad Let this customer just say they have been nothing, but Professional & courteous. We’ve. had some issues big and small from both sides ours as a customer, and theirs as a supplier. When everything was said and done They have made assurances that they really want our business and they are truely doing all they can to make sure we are a satisfied customer. My Husband and I have thought of them as very friendly folks very nearly always treating us even better than some family. Remember folks it is always a two way street when it comes to right and wrong & we found them to always be chauffeuring us down right Street.So kudos at you Corporate, and the KingGeorge BLVD. Surrey,BC. Store.

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Joseph Poston August 16, 2014 at 11:48 pm

I have made appointments at least 7 times to get merchandise picked up and they never did so who the hell can I talk to to get this crap taken Care of.since ur lack of management just hides behind a Damn desk.

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sherriee August 16, 2014 at 8:52 pm

Not a good place to do business with if you late , I’m coming to pick it up, and the way management talk is very disrespectful, this is a military town that’s how you stay in business but I will talk to post commander about black balling you , then military can’t use you at all. And yes I have plenty of people are willing to do the same .

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josephine whalen August 15, 2014 at 4:02 pm

hi there i am writing you this cause i live in cambridge ontario and aarons has just said that they cant help me out cause years ago i got a tv from them and sent it back cause i was having to many prombles with the tv and they were chaging genral manager like every week and now they say i owe money which i dont so i am right this cause they say that every one is appoved but they lie about that and i think they sould take that part down thank you

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Amy August 15, 2014 at 1:39 am

My boyfriend works for Aarons. This so called boss he has named Tony is a jerk. He threatens his employees, rips them off of their vacations, gets in their face and yells at them and chokes them by the neck and tells all the employees that outside of work they cant be friends. You tell the higher ups and they do nothing. I would not buy from a company that treats their workers like this. Your really getting ripped off anyway from them just so they can run NASCAR cars. Tony I hope you get what you give someday and someone makes your life miserable……..Amy from Indiana

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Amanda August 12, 2014 at 7:07 pm

Called to report how I have been treated was told someone from the corporate office would call me back. Got a call today from not corporate but another store. What a joke. Nothing was solved. Im done with aarons. I will never buy from them again.

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Alex jones August 12, 2014 at 2:42 am

I been use Aaron for a while and that come to my house on Saturday and replace my washer and the drive of the truck back up in to my cb radio tower and broke my cb radio tower down and my antenna down I want to known how are that going to pay for it talking the local store manger told he talk to his manger bring him the receipt pay me for it can anyone help e mail me xxxx@yahoo.com

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angel Williams August 8, 2014 at 4:42 pm

I have told them multiple times to come pick up there atuff and the want they just com calling me for payments something needs to be done i think this is bull crap.

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Rhonda August 6, 2014 at 11:46 pm

I will never rent anything else from them, when you have something to go out they put you off they don’t replace a damn thing or if they do they want to give you some piece of shit when I got my brand new. I will be getting a lawyer n it will cost more for them in the long run instead of taking care of the customer right.

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Danelle August 5, 2014 at 2:39 pm

As a friend of former associate I will say, this company spends most of their time covering up their own dirt! She was assaulted on the job by a fellow associate, set up by the gm! He created the situation, only to cover up his own dirt! I have seen the bruise of a complete outline from a man’s hand where she was held so the other associate could hit her. The vp knew it was a set up as well, but it benifited him due to the affair he has been having with a csr, that my friend knew about. The so called investigation, resulted in her termination. This company does not care about people anymore, only that almighty dollar. These people are liars! They are pros at screwing people over! When Ken Butler left that company, so did all the morals and integrity Aarons was once known for.

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Ronald Munoz July 22, 2014 at 5:17 pm

Aaron,s is Bull-Shit.

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Ronald Munoz July 22, 2014 at 5:16 pm

The C E O Mr Allen will not call you back ,I have been wanting to work for Aaron,s for a long time And no one will tell me why I caned.

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Jason July 19, 2014 at 8:46 pm

People People! You think people live in. Computer all the time? If you have a true concern? Handle it in person or face to face! Quit hiding behind a stupid computer! That’s what is wrong with our country! I’m a consumer and just SHUT UP..

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Dave July 19, 2014 at 2:00 pm

I tried to get a lot of furniture in Sioux Falls. I talked with the general manager, he came in my business wrote a bad check, said he never planned on paying his bill, I found he has not been paying federal taxes, and states he does care about getting new business. Says his base pay is good enough. So we have a general manger who writes bad checks, lies, and won’t help customers. Run from this place, I have his check on public display and encourage my customers to ask about it.

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Carl huston July 18, 2014 at 9:04 pm

Fulton, NY store employees – Rude, lying and unprofessional. Initial delivery of brand new fridge, in the box, all beat to hell. When you call them out on it, they try everything they can to get out of replacing it. The delivery people are a**hats and couldn’t care less about damaging your property. I told them to get the thing out of my house, I wasn’t dealing with their crap and just went and bought one outright from Sears, which is what I should have done in the first place. Aaron’s sucks, stay away from them!!! And for the record, I DO pay my bills.

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Ronald Munoz July 17, 2014 at 10:44 am

They are all bull-s***. No one will call you back.

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Mary McCormick July 16, 2014 at 5:32 pm

I HAVE DONE BUSINESS WITH AARONS FOR SEVERAL YEARS ALWAYS MADE MY PAYMENTS ON TIME AND MOST THE TIME MADE THEM EARLY AND THEN I ASK CAN I BE 1 WEEK LATE AND I AM TOLD I HAVE TO GIVE A POST DATED CHECK. WELL WHEN THEY DELIVERED MY REFRIGERATER AND TORE MY KITCHEN FLOOR UP I DIDN’T ASK FOR A CHECK IN ADVANCE UNTIL THEY FIXED IT THAT TOOK FOR EVER BUT I WAS PATIENCE WITH THEM. THE ANDALUSIA STORE IS WHERE I HAVE BOUGHT ALL MY FURNITURE AND SPENT ALOT OF MONEY AND I MEAN ALOT OF MONEY AND THE MANAGER THERE NAMED BILL WANTS TO BE HATEFUL AND THREATEN TO TAKE MY TV AND LAWN MOWER, WELL I PROMISE YOU ONE THING HE WON’T GET IT , AND AS SOON AS I GET IT PAID OFF I WILL NEVER USE AARONS EVER AGAIN . SOME OF THE OTHER STORES SAY HE IS A HARD CORE MANAGER WELL HE HAS LOST A VERY VALUABLE CUSTOMER. AND AS LONG AS THEY KEEP HIM IN THAT STORE I PROMISE THAT STORE WILL LOSE ALOT MORE CUSTOMERS. I COULD UNDERSTAND IF I DIDN’T PAY MY BILLS BUT TO PAY AHEAD OF TIME ALMOST EVERY MONTH AND ALWAYS BEFORE MY DUE DATE AND THEN HE WANTS TO BE DISRESPECTFUL AND HATEFUL, I AM DISABLED AND VERY SICK, FROM THIS DAY FORWARD I WILL MAKE MY PAYMENTS ONLINE AND I WILL NEVER WALK BACK IN THAT STORE . YOU CAN THANK YOU HARD CORE MANAGER AT THE ANDALUSIA , ALABAMA STORE FOR COSTING YOU A VALUABLE CUSTOMER THAT IS IF AARONS CORPORATE OFFICE CARES, I SURE HOPE YOU DO AND YOUR NOT LIKE THIS MANAGER, HIS NAME IS BILL. WHEN HE CAME HERE I OVER LOOKED HIS RUDENESS BY NOT SPEAKING TO CUSTOMERS WHEN I WALKED IN THE DOOR AND WHEN I ASK A SALES ASSOCIATE ABOUT SOMETHING IN THE STORE HE THEN WALKED OVER AND SAID SHE CANT ANSWER THAT QUESTION CAUSE I AM THE MANAGER . VERY RUDE . WELL IF HE HAD SPOKE OR GREETED ME WHEN I WALKED IN THE STORE I MIGHT WOULD HAVE KNOWN HE WAS THE NEW MANAGER, I DIDNT KNOW THE PREVIOUS MANAGER WAS NO LONGER THERE. I WILL NOT BE TREATED LIKE DIRT BY HIM OR ANYONE ELSE WHEN ITS MY MONEY THAT MAKES THEIR PAYCHECK. BEFORE COMING DISABLED I WORKED IN RETAIL SALES AND WAS A MANAGER FOR MANY YEARS AND I MADE SURE EVERY CUSTOMER THAT WALKED IN MY STORE WAS GREETED AND TREATED WITH RESPECT. I’M SURE AARONS HAS SOME CUSTOMERS THAT DONT PAY THEIR BILLS AND THEY HAVE TO TAKE THEIR STUFF BACK BUT DON’T TREAT YOUR GOOD PAYING CUSTOMERS LIKE CRAP JUST CAUSE YOU HAVE SOME BAD ONES. NOW I SEE WHY THEIR IS SUCH A TURNOVER IN THAT STORE WITH EMPLOYEES, IF I HAD TO WORK FOR A HARDCORE I WOULD QUIT TOO. YOUR OFFICE NEEDS TO START CHECKING ON HOW THEIR STORE MANAGERS ARE TREATING THEIR CUSTOMERS, CAUSE THIS WILL CAUSE AARONS TO GET A BAD NAME. I HAVE RECOMMENDED MANY PEOPLE TO AARONS , AND ALWAYS LOVED DOING BUSINESS WITH THEM BUT AFTER THIS I NO LONGER WANT TO DO EITHER .

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Ronald Munoz July 16, 2014 at 12:33 pm

I want Mr, Allen to call me so I can Tell him About Aaron,s, But he will not call back Aaron,s is no good .

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Ronald Munoz July 16, 2014 at 12:30 pm

Aaron,s suck,s why have job,s you put in for, But they will not getback to you. Aaron,s lie about job,s and helping anyone,so they can go to Hell.

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Katie Kersh July 15, 2014 at 7:19 pm

I just had a man named Scott call me from the Clinton, MS store saying that he needed to get in touch with this guy named Christopher Roland. I have never heard of a Christopher Roland and the “manager” of this store tells me that i’m lying and I verified this persons information last month. I have never talked to anyone from Aaron’s. I don’t know how the process works or why this person has my info but i’m a little concerned that someone can call and pretend to be me. I was only calling back to let Scott THE MANAGER know that I had never heard of this person and I was concerned about my info being given out. He then told me to “have a nice day” and hung up on me. It was very rude, unprofessional, and now i’m concerned about them having my information and how they will use it since they THINK they spoke with me at some point. This man should not have been a manager of any store with his attitude. I am very concerned about the fact that they think they’ve spoke with me and how this man has my name and number. I would like to make sure that this does not happen again and how you can prevent this from happening to others. I never called your store to verify anyones information.

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Marco July 15, 2014 at 9:33 am

I’ve rented with Aaron’s and never have any problems. The New Smyrna Staff has always been great. I guess others are “harassed” because they don’t pay their bill on time. Guess they have tje same complaints about the power company.

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Willie July 14, 2014 at 5:36 pm

These guy r rude they r scammers they let u get that product then harass the hell out of u so u can give it up then resale it again for the same price there not gonna walk all over me I stand tall so they can get ready for a fight its time to put a end to all this scamming no more Arron cause I’m a fighter I can see thru crooks ur or not walking over me so stand up people stop these rude ass people I’m goona pay for this product the way I want to if u don’t like it that’s or problem holla

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Willie July 14, 2014 at 5:28 pm

I rented from Arron I think these guy are scammers they let u get there product then harass the hell out of u so they can get u to return the product so it can be sold again for the sane price we need to get together and put a stop to these rud ***hole there not gonna push me around stand up to these ***hole is the best u can do they will leave u alone go all who renting from Arron fight them for what is right there not ever gonna walk over me

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Marco July 15, 2014 at 7:30 am

I as well had a horrible run in with these guys. I was literally threatened in my own home by a delivery man in front of my 7 year old son. He said “I’ll F**k you up dude, right here right now” and also said he doesn’t “give a s**t that I’m an Afghanistan combat veteran” all of which was unprovoked. I tried calling there boss the regional manager and he was basically calling me a liar and when I asked him if he was saying I’m lying he said “Oh my god man!” I am disgusted by their lack of professionalism. The entire time I talked to anyone I treated them with way more respect then they deserved or gave me. I called all of them sir or ma’am and the favor was not returned.

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Scott Smith July 14, 2014 at 9:52 am

Rented a mattress from your North Fort Myers Store.Everyone that works there has no idea what the hell there doing.I returned the mattress two weeks ago and they keep calling me saying that I didn’t.Need to get there head out of there asses and do paperwork correctly.And if they don’t stop calling me I’ll file a complaint of harassment

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Matt fox July 12, 2014 at 7:10 pm

I have a serious complaint against the Aarons store in Champaign IL. The staff there is rude, unprofessional and they like to harass customers. I am to the point where I want to return the product and break my lease. I just don’t want to deal with the jerks from the champaign store. That store should either be shut down or the incompetent management there should be fired and replaced with real managers. They not only harass me, they harass my family. They come to my house thinking I am gonna answer the door. I have blocked their phone numbers and I throw away all mail they send me. Going to aarons is the worst mistake I have made.

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