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Whole Foods Corporate Office

Whole Foods Corporate Office Address

Whole Foods Market, Inc.
550 Bowie St
Austin, TX 78703

Contact Whole Foods

Phone Number: (512) 477-4455
Fax Number: (512) 482-7000
Website: http://www.wholefoodsmarket.com
Email: Email Whole Foods

Executives

CEO: John P. Mackey & Walter Robb
CFO: Glenda Jane Flanagan
COO: A. C. Gallo

Whole Foods History

Whole Foods Market began in 1978 when current co-CEO John Mackey and his girlfriend opened a natural food store called SaferWay in Santa Monica, California.

In 1980, SaferWay merged with another natural grocery store, resulting in the first Whole Foods location in Austin, Texas.

The following year, a huge flood devastated Austin.  Whole Foods lost all of their inventory and had no insurance.  Neighbors chipped in to help fix the damage.

In 1984, Whole Foods expanded to Houston and Dallas.  In 1988, the expansion continued to New Orleans.  In 1989, a Palo Alto location was opened on the west coast.

The company continued to grow in the 90s and the 100th location opened in Torrence, CA in 1999.

There were several acquisitions in the 2000′s and the chain continued to grow.  A flagship 80,000 sq ft store was built in Austin in 2005, which also serves as the Whole Foods corporate office.

Today the company operates more than 330 locations in the US, Canada and the UK.

 

{ 61 comments… read them below or add one }

Rockland Pohl July 16, 2014 at 7:20 pm

Dear Executive Officers:

On 16 July, 2014 I visited your Tribeca Store in New York City.
I put together a salad from the Salad Bar to take home for dinner.
Later that evening when cutting up the salad I found a chuck of RAW meat so I had to throw out the salad.
This is against food safety guidelines because of raw meat spreads bacteria contamination.
Please place better food quality guidelines in place to avoid sicknesses.

Thank you

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Shauna July 11, 2014 at 3:58 am

I read the story on Huffington Post saying Whole Foods has gone down right now due to the economy. I would hope Whole Foods considers looking into smaller towns where we do not have many choices in where we go to shop because for us we are more willing to pay a little more for better food than to drive 50 miles to another store where we still cannot find everything we need in organic. I spent 3 hours yesterday in Walmart the next town over and still only found two items that were worth getting which were potatoes and onions, and we cannot live off of just the potatoes and onions lol. the other store in our town is Brookshires and they are two times higher than Walmart on any organic foods they have, but they still only have potatoes strawberries I found one of great

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Shauna July 11, 2014 at 4:06 am

I meant to say grapes, not great, I could not finish out my post. my point is, is there is a need for organic foods we desperately need them we desperately want them but nobody is giving us the choices that we actually feel are worth our time and money to go into that store and buy our items. When you going to the store and you can only find potatoes and onions and you still need carrots and roast what are you going to do, I mean is worth your time or not? People look for simplicity, that is the reason why people go to Walmart and to Krogers is because they may go into your store but if they cannot find all the items that they need they are more than willing to just settle with what they can offer them with what Walmart or Kroger has

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Shauna July 11, 2014 at 4:13 am

I am low income but also now I do not have time to spend going to two or three different stores to find what I need ino rder to feed my kids, and I am trying to eat healthier for my kids and for me. I read an article that said what is more expensive to buy more expensive organic foods and be healthy without the chemicals or to eat the chemicals and be unhealthy and need medication because if chemicals ARE killing us. I truly believe you need to somehow make that point across to people when they’re going to buy your organic foods that is what they’re doing it for, for their health. for the last week I have gone gluten free and I feel so much better and I do not a achhdbody anymore

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Shauna July 11, 2014 at 4:16 am

I’m sorry, I hope you understand my post lol, these crazy phones.

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Kevin Brander July 2, 2014 at 6:38 pm

Hello, I am a huge fan of your stores and some employee’s in the southern California area. I have worked with Rex Wendland & Mark Saliba in the past. I most recently worked with Butch Collie on the new Phoenix Camelback Store. I was heavily involved with that store & may have put more hours than any person outside your company in making that a success. I have been involved with building many drug stores & grocery stores for 30 years plus. I am interested in a construction position & can travel to the California regional stores you need me at. Again I can be reached at xxxx@gmail.com Many folks in the industry call me KB and my real name is Kevin Brander. I look forward to hearing from your construction division.
Thank You.
Kevin Brander
Temecula, Ca

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Carol Garman July 1, 2014 at 7:26 pm

As a person who grew up in the Englewood area on the South Side of Chicago, which, I’m sad to say, is currently a depressed, but slowly improving, area. Today I was thrilled that Whole Foods broke ground for a store, I believe there will be other stores around it, at 63rd & Halsted. That was once a superb shopping area. Thank you so much for doing this and providing at least 100 jobs once the store is functioning. Thank you, thank you, thank you.

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Christine June 22, 2014 at 7:18 am

I would like to say that whomever is making the decisions in marketing needs to have their head examined. Since when did Whole Foods become the local bar?? With walk around beers and people standing in the grocery isles with glasses of wine hooking up while people are trying to shop!!! It’s ridiculous the quality of the morals and values of whomever made that decision. This is supposed to be a family place where people come to find wholesome food – and yes drink – and it is one thing to have wine tasting or something like that – it is quite another when I walk into my local store and the display on the front wall on a July the 4th is Pabst Blue Ribbon Beer that you can get anywhere – or as I walked into the produce section tonight – a whole wall of Sangria instead of fresh organic fruits and vegetables!!! We are blessed to be abundant enough to afford to shop at this store and help others do the same and it is insulting to have it thrust in our face that corporate would rather spend it’s time promoting expensive inbreation than on the better and more healing things the store has to offer. Also what about the fact that then you are allowing people to leave the store under the influence and then drive – where is your head at people??? The messages your stores are starting to send is not one of health at all and it is shocking and appalling to say the least when the majority of my income is spent in the pursuit and maintenance of good health as is those of the Ayurvedic and Yoga students that I facilitate!!! It is disgusting what is happening – Whole Foods is not a common grocery or bar – so stop acting like one or start another business and leave Whole Foods for the people that truly want it and need it!!

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Sandy June 16, 2014 at 6:25 pm

I have been a customer of whole foods for many many years all over the country as I travel often on business, and was one of the first customers in Aventura..I have always experienced the nicest of people, loads of help and quality purchases..Todays experience might have turned me off to your store completely..I tried to speak to a manager but was told they were all in meetings.. I was at the salad bar and a worker there by the name of Jay was standing in my way of getting to items.. There was no way around him as it was very busy. Several times I said excuse me and was ignored..He even looked at me once and still wouldn’t move..I finally, and not as nice as I was treated poorly said EXCUSE ME this was the 5th time so you can imaginie my annoyance to be so blatantly ignored..what pursued afterwards was so incredibly out of line..I left your store shaking..I was even approached by two other customers asking of I was ok and that they’ve never seen anyone who worked there act that way..He began berating me in front of others shopping there and when I told him I did not appreciate his tone he told me I need to find God..but he said all this quite nastily.. I normally would have just walked away from conflict but was so upset I mentioned it to Deli manager Bradley..then as I left I asked for a store manager and was told they all were at meetings. I am still in shock that anyone..let alone someone at your store AND in the service business would be allowed to talk to anyone like that. I shop there often as I have two elderly parents who live in Aventura and I pick up things there sometimes daily..I’m not sure I will ever walk in your store again..I am saddened for the change in your staffing..follow up:.Later in the day..the manager of the store did call me offering apologies and I was told employee would be coached…Sorry..you can’t coach someone who is aggressive, threatening and nasty…Can’t imagine stepping in that store again..bummed out

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Jeff G May 27, 2014 at 4:20 pm

Are there any plans to open a Whole Foods in Rockwall,TX? Rockwall is growing rapidly and would benefit greatly from the options Whole Foods provides. Kroger and Tom Thumb are currently the main grocery stores. The organic and healthy options Whole Foods provides would be great for the community. Whole Foods would benefit greatly from the consumers in this area.

Thanks,
Jeff G

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Diane L May 19, 2014 at 1:15 pm

I am a long time supporter of Whole Foods, way back before it was called Whole Foods. As a New Yorker, I was thrilled when Whole Foods opened its first store in Chelsea in Manhattan. My biggest complaint is this: People shop here, unaware that most of the produce and vegetables – UNLESS MARKED ORGANIC – are not. From my own questioning, they think the fruits and vegetables are not sprayed with pesticides while growing; not irradiated; they simply think it’s all “natural” healthy food. I myself will not purchase anything that is not organic. Natural, as we know, does not mean healthy necessarily. And much of what’s available at Whole Foods IS NOT ORGANIC. First, ethically, folks should be informed of what they are buying – CLEARLY. Second, more effort I feel should be made by Whole Foods to provide organic live foods. Since you have become the center of healthy living in many places in the USA – I believe you should really be what people think you are. They are willing to pay the higher price. But it’s not offered to them.

I think at one point you had more. You also used to post signs: Conventional instead of organic. I don’t see those signs in the Tribeca store. For the future of whole food living; more organics; less chemicals. If that’s what you want to be, be it. We would sure appreciate it.

Thanks for listening. Hope you can do something about this soon.

dsl

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Nanette Tarpinian May 16, 2014 at 3:52 pm

I currently live in San Luis Obispo,CA. We are soooo excited to hear that Whole Foods is opening up a store here. I was recently in the city of San Jose,CA which is about 180 miles North of San Luis. While shopping at Whole Foods, I discovered the Whole Body section of the store. They offer toxin free non Acetone mani’s and pedi’s. Is there a chance that the store in San Luis will offer the same service???? I have told many ladies about the service and I know it would do extremely well here. Our population is very health conscience and support the all natural organic lifestyle. PLEASE,PLEASE consider adding the spa service in San Luis. We anxiously await your response. Sincerely

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Margaret Bowron May 15, 2014 at 10:32 pm

WE WERE GOOD CUSTOMERS IN WEST VANCOUVER B.C. WE MOVED TO VICTORIA B.C. AND THERE IS NOT ONE WHOLE FOODS STORE ON VANCOUVER ISLAND. VICTORIA BEING THE MAIN CENTRE. I HAD HIGH HOPES YOU WOULD MOVE INTO AN OLD SAFEWAY STORE AT THE OAK BAY BOARDER. NOW I HEAR FROM A FRIEND YOU ARE GOING TO OPEN A NEW WHOLE FOODS STORE AT 13th AND LONSDALE. THAT IS TWO STORES ON THE NORTH SHORE ALONE. VICTORIA IS A VERY WEALTHY AREA. PLEASE PLEASE PLEASE OPEN A STORE. I AM CRAVING TO SHOP AT WHOLE FOODS. Margaret Bowron. Please respond by email.

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Peter Sherry May 11, 2014 at 1:38 am

There are several Whole Foods stores in the Phoenix Arizona area but all are on the east side and eastern suburbs. How about opening a store on the west side, such as the Arrowhead Mall area. There are several vacant big box stores along the Bell Road corridor and lots of upscale shoppers on the northwest side of Phoenix. Please consider it for your next expansion. Thanks.

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Derek Hannon May 8, 2014 at 8:41 pm

I read in today’s Financial Times that Wholefoods’ margins are being squeezed. I live equidistant from Wholefoods Foggy Bottom DC and Trader Joe’s and go to TJs more and more. They’re such a pleasure to shop at. It doesn’t have the range of Wholefoods but it always has friendly, helpful staff. The bored teenagers at Wholefoods will barely look up from their iPhones to serve you ! And there never appears to be an adult in charge to address a concern to. If you need to address your margins, I suggest you start with your staff !

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Cynthia Hill May 6, 2014 at 12:09 pm

I have been a fan and loyal shopper of Whole Foods since the Bread and Circus days in Boston. I currently reside in Buford, Ga. and shop at the Johns Creek location. I am vegan and have a complaint about your prepared foods case. On several occasions I have observed cross contamination with vegan and non vegan foods. Such as they are placed closely together and I have seen chicken accidentally dropped into the vegan/vegetarian salads as well as utensils from meat dishes resting in the vegan/vegetarian dishes, meat touching the potatoes, mock chicken salad next to meats, etc… It seems you would not place meat items next to vegan/vegetarian offerings. Makes me wonder if this is going on behind the scenes too. Your salad bar separates the vegan/vegetarian offerings for the most part. Would love to see this changed as it has turned me off from buying any prepared items from your deli case.

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Kaitlyn April 28, 2014 at 1:41 pm

There’s an empty building where a grocery store use to me near me and I’d really hope that you’ll consider putting a whole foods here. It’s a nice town with other great towns around that would love that here. Currently , the nearest store to me is about 24 miles away and that one is about 5 miles from another Whole Foods.
We need you here, please.

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Kaitlyn April 28, 2014 at 1:45 pm

Sorry that would be in Yorktown, New York!

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harris katleman April 15, 2014 at 7:29 pm

Why I am changing markets, I have shopped at Whole Foods on Crescent since it opened.I have always purchased almond’s which I grind weekly for my family. Starting eight weeks ago the machines have been out of service each time i ask why i am greeted with indiference responses as late as today i was told maybe it will get fixed soon. Thats why you have lost a former customer

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gina April 15, 2014 at 11:30 pm

Wholefoods is fake and a joke …again they keep hiring these losers to take position as supervisors and they don’t know what they are doing…getting paid little money to lie and harassed the innonce without doing anything…..they have this stupid racist Seth that works for wholefoods in dedham ma …I guess he can’t find better paying job so he settle for stop store wholefoods …they telling him to harassed others in order to get ahead…such a fat racist loser thinking he’s the real thing…..wake up asshole you are nothing..12.00an hours for supervisor no wonder such a life not worth it……..dedham ma store have illegal and criminal staff working for wholefoods…….some even not safe to work around food….I can’t stand this fake wholefood store….

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gina April 6, 2014 at 10:39 pm

Whole food store keep hiring these losers with no education harrassing other making an excuse .some of these losers supervisors needs to find a better job and stop harassing others.some think people are nothing……first of all you supervise are so sad ..you don’t make enough money except harassing others…some keep testing people ….this is why the terriost are only after whites mother fuckers ……get a life you racist losers.stoharassing minority people…they get scared of speaking direct to you….look losers dont look for problems if the other person or people nothing you…..how can you keep harassing others if they are not doing anything.:…look I chose to walk away you losers racist white people are not worth getting in trouble….

I know wholefoods store does not change date they keep using same date on all the food lying to people in the world that its organics…bunch a bullshit…look behind the close door lots of dirty hiding places that people don’t think of looking….whole foods is not real or fresh…they are bogus…lying to consumers to make people shop there ….stop and shop ….shaws are way better than wholefoods……its funny that they making people sign the harassment policy and they the one who is harassing us….these supervisor can’t find jobs elsewhere so the best way to deal with there no future career they be harassing others…..don’t make the weak one give a direct order or advice…

Get a life you losers supervisors stop harassing others…one-day all fake wholelefoods wiil shut down for good…everthing comes to am end some how.what ever you working on it is not going to work…get a life you white bitches.

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Amber April 5, 2014 at 1:11 am

Hello, I am writing about a concern with a bakery product I recently purchased. I purchased the “Baby Old Fashioned Yellow Cake”. Since this product was taken from a bakery case and placed into a box, I was unaware of its ingredients. As someone who always reads labels, I was skeptical but figured it would be fine as the box states, “They don’t have artificial flavors, colors, sweeteners, preservatives, or trans fats”. This is very misleading. As I was putting my cake into the refrigerator, I then read the ingredient label and found it to contain: mono-diglycerides, sorbitan monostearate, polysorbate 60, and propylene glycol. I am extremely disappointed in the quality. This is certainly not what I expect to get when shopping at Whole Foods. I could get a similar cake from Publix, Kroger, Dominicks, or even the corner bakery if I wanted to have preservatives and chemical additives in my food.
Thank you for reviewing this email, Amber.

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Tim Tabor March 22, 2014 at 9:40 am

In 2012, my wife and I vacationed in Seattle, WA. We had the pleasure of shopping at one of your retail establishments in suburban Seattle. We were impressed not only with the quality of your products, but the variety as well. We both live in suburban Harrisburg, PA. I believe the nearest Whole Foods store is in Devin, PA which is about (2) hours from Harrisburg. Has any consideration been given in opening a Whole Foods store in the Harrisburg area? I know my wife and I would be frequent and loyal customers.

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geli March 17, 2014 at 2:01 pm

It is a sad day for Whole Foods today in Virginia Beach. Their party hardy food bagger in Virginia Beach lied under oath in court to be vindictive. As a licensed health care provider I spend 200.00$ Friday, just to face such deceit in court. Will never use Whole Foods again and contact local News Channel to investigate such vile.

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Antwan Childs March 13, 2014 at 5:52 am

Just wanted to bring an issue to your attention that many of your consumers are concerned about, that being the use of canola oil in all your stores and why want you stop using this modified rape seed oil.

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Mary Kemraha March 12, 2014 at 10:29 pm

We have been shopping at Whole Foods in Baltimore, Maryland at Harbor East since it opened. I buy 3 cases of 365 gallon waters weekly and we have been having the same problem for years. Whole Foods tried to fix the issue with customers having to go back on the shelf to get an extra bottle or open their case to ring up the case price by having a book or a bar-code on a key ring at the register. From what I understood from the cashier is that was taken away and I was asked to either open up one of my cases or go back to the shelf to get a opened bottle. I was about to leave all 3 cases there at the register and go home with my $100.00 of groceries, but then my son offered to go back and get one. The manager my husband spoke with explained, “yes the books have been taken away, but the cashiers are supposed to go get the item off the shelf”. I shouldn’t have to remember to bring an extra water each time I come in your store to get water( if I ever shop there again!!!!! It shouldn’t be that hard to use the sku # already on the cases or stamp them when the item comes into the store. Until this issue is solved i will not be shopping at Whole Foods anymore!!!!!!!!!!

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janine March 4, 2014 at 1:48 pm

wow sounds like some people have had some bad service w/ wholefoods. My store in Bellingham ma is soooo amazing ! the staff there is awesome !

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gina March 6, 2014 at 7:41 am

Yes supervisor at wholefood in Wellesley ma are rude they be setting up other members…like Jaime with nose ring and tattoo not business like for wholefoods. Oh may and Amy two other loser harassimg other members….they have this gay Nicole her partner having a baby but where is the man how can two women have a baby…very sick people…these people need to look at their own life before they start harassing other members.

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Mick March 2, 2014 at 12:19 pm

As a loyal, frequent customer of Whole Foods I can tell you I or ANY family member or friend will ever step foot into Whole Foods ever again. The reason my better half and I would drive 73 miles one way to Whole Foods was ORGANIC foods. Not “Natural, Farm Fresh” or any other marketing B.S. language. You have laid down and drank the Kool aid. I do NOT wish you well. You have demonstrated that you are not above leading the pack of “The anything for a buck crowd”. Congratulations, you are committing genocide. You are hideous people, and I hope you feed your families GMO laden crap, and enjoy the consequences and doctor bills.

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gina March 4, 2014 at 2:39 am

Yes besides they have these supervisors that don’t have real job and when they get hired for wholefoods store they be harassing other people or try to set up people…I call them with no life fat b***hes like may….Jaime….Amy…these three losers needs to go back to school for trying to down grade other…please fat b***hes…Jaime the nose ring is not business like and those ugly tattoos very nasty..wholefoods Wellesley ma…..oh ya forgo. Aron you be hiring illegal aliens with no I’d …I called immigration ..ok fat a** ugly s***..

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john doe February 10, 2014 at 11:26 am

this is for alex and amy stop harrassing other staff on the job..it is illegal to harrass someone or anyone if htye have not do anything to you or other people…..eeoc/mcad/court.

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gina February 17, 2014 at 9:32 pm

And liz …look deep into that mirror you fat pig..you make fun of others is it because your you don’t like yourself…get some help….your two arms are the sizes of your legs…Wellesley ma…

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Laureen August February 5, 2014 at 2:21 pm

I am horrified about the article I just read that stated employees of whole foods are given a “point” for every day they call in sick!! What is wrong with a company that can be that heartless!! I was planning on shopping at the new store opening in our area and now not only will that NOT happen, I will be spreading the word (and believe me I have access to a lot of people) about their unforgivable treatment of employees and making sure everyone I know boycotts the new store and any other stores in the area!!

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Laureen August February 5, 2014 at 2:24 pm

And for those who are complaining because employees did not drop everything and run to service them-Get a life!! If you were working for the wages these people are paid, you wouldn’t be jumping every time someone couldn’t look for things themselves either!! GROW UP!!

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Charlene February 3, 2014 at 5:32 pm

I fully concur with the Whole Foods complaint. Whole Foods Markets in the city of New York are the worst of their several markets around the country.
Topping the list is the Whole Foods Market housed within the Shops at Columbus Circle at 59th Street. Any level of decent or otherwise customer service at this specific branch is almost non-existent.
I personally have had many complaints with service here and as recently as just after 1pm on 2/3/2014, even though from proof of my many receipts, I shop at this Whole Foods Market almost daily.
I find staff here to be discourteous and unhelpful for the most part. When I did encountered very good customer service here, I was in so much shock, that I immediately wrote a rare review on the cashier who’d assisted me at check out.
Their corporate offices in Texas seriously needs to look into their customer service aspect of behaviors at all their Markets in NYC, but first and especially that of Whole Foods at 59th St./ Columbus Circle.
It constantly appears that staff at this location thinks that they are doing their customers favors, in any attempt of assistance.
It is also wrong for Whole to have different prices on the many items they carry at their various locations in this city.
Case in point – every T/giving through Christmas, Whole Foods carries SILK’s “Soy Pumpkin Spice” and their very delicious “Soy Nog”. At 59th St/ Columbus Circle it costs $2.99 + tax. At Whole Foods 96th St on the UWS it’s $2.39 + tax. That’s a .60 cents difference and that’s a rip off.
To my mind with their market expansions in this city and with most people utilizing the get healthy, eat right bandwagons, it would not hurt Whole Foods one bit to be fair and even out their prices across the board here.

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andres February 2, 2014 at 5:13 pm

to whom this may concern , i was in your store today 02/02/14 at the supplements section looking for an item , there appeared to be only one associate and she was helping another customer so i stood close hoping not to interrupt but also hoping she would acknowledge me and direct me to another associate after a while i realized she was not only helping the other customer but the other customer was also not very knowlegable about supplements and was asking many questions , which is perfectly fine if there was other associates to help other clients but that was not the case, so i interrupted excused myself and asked if i could have a word with her she proceded to ask me if i was with the other customer, when i said no she told me she did not like to attend two people at a time and that no she could not help me …..she really caught me off guard with this attitude and i feel was totally uncalled for in any case she could have called for someone else to help me or some other solution less harsh. I’ve been in retail many years and have never denied an customer in that way im very surprised that a emlpoyee in a store with such a natural and clean “conscience ” would answer a customer that way as if it was my fault there was no other staff member around or something !!!!! as it turned out the item was not available so it took 30 seconds of her time , unfortunately i was so upset about the whole thing i didn’t continue shopping for the rest of the list i had and left the store empty handed and went to fresh market instead to buy the rest of my groceries. im terribly offended at het attitude and probably will not be shopping there as often and definitely will be getting my vitamins and supplements on line where the service is at least nicer and by the way a whole lot cheaper ….your prices are acceptable as long as your staff if courteous and helpful but with my experience today its not worth the money and much less the aggaravation

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Laureen August February 5, 2014 at 2:28 pm

Get off your high “my needs trump everyone else’s” horse and realize these people get paid nothing for their hard work dealing with those who think they are better than everyone else like you. They can’t even take a sick day without being penalized! Smarten up!

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mari pereira January 30, 2014 at 1:03 pm

Hi.

Please look into and bring your store to Kona, Hawaii on the Big Island of Hawaii.
There is a demand here. I believe the clientele for you is here.

Thank you.

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shar January 25, 2014 at 8:10 pm

Friday, Jan. 24, 2014 Dr. Oz show about “Caramel coloring’” they accused whole foods of wrong labeling on their drink as “natural” but when the drink was tested it showed the artificial caramel coloring.???? see article below.

Consumer Reports on Caramel Coloring

CONSUMER REPORTS TESTS SHOW CONSUMERS UNNECESSARILY EXPOSED TO POTENTIAL CANCER RISK IN MANY SOFT DRINKS
Consumers Union calls on government to set stronger regulations for caramel color in food and beverages

YONKERS, NY – In Consumer Reports’ recent tests of sodas and other soft drinks, varying levels of 4-methylimidazole (4-MeI), a potentially-carcinogenic chemical byproduct of the production of certain types of caramel color, were found in all of the samples that listed caramel color as an ingredient. Twelve brands of sodas and soft drinks from five manufacturers – including Coca-Cola, Pepsi, and Goya – were tested. The full findings are featured online at http://www.ConsumerReports.org.

“We are concerned about both the levels of 4-MeI we found in many of the soft drinks tested and the variations observed among brands, especially given the widespread consumption of these types of beverages. There is no reason why consumers need to be exposed to this avoidable and unnecessary risk that can stem from coloring food and beverages brown,” said Dr. Urvashi Rangan, a toxicologist and Executive Director of the Consumer Reports Food Safety and Sustainability Center.

Caramel color is used in certain food and beverages as a coloring agent and should not be confused with real caramel. Some types of this artificial coloring contain 4-MeI which has been recognized as a possible human carcinogen by the International Agency for Research on Cancer.

While there are no existing federal limits on the amount of caramel color allowed in food and beverages, products sold in California that would expose consumers to more than 29 micrograms of 4-MeI in a day are supposed to carry a warning label under the state’s Proposition 65 law.

Between April and September 2013, Consumer Reports tested 81 cans and bottles of various popular brands of soft drinks purchased in stores in California and the New York metropolitan region. Twenty-nine additional samples were purchased and tested in December 2013.

In its tests, Consumer Reports found that 12-ounce single servings of two products purchased multiple times during an eight-month period in the state of California – Pepsi One and Malta Goya – exceeded 29 micrograms per can or bottle. While we cannot say that this violates California’s Prop 65, we believe that these levels are too high, and we have asked the California Attorney General to investigate.

After we informed PepsiCo of our test results, the company issued a statement that said that Proposition 65 is based on per day exposure and not exposure per can. It also cited government consumption data that shows that the average amount of diet soda consumed by people who drink it is 100 milliliters per day, or less than a third of a 12-ounce can. For that reason, they believe that Pepsi One does not require cancer-risk warning labels—even if the amount of 4-MeI in a single can exceeds 29 micrograms.

Consumer Reports says there is published analysis of government data that shows higher levels of daily consumption of soft drinks generally.

Consumer Reports also found samples of Coke with average levels of 4.3 micrograms or less per serving, which is much lower than California’s threshold for labeling.

“While our study is not big enough to recommend one brand over another, our results underscore two key points: The first is that it is indeed feasible to get down to lower and almost negligible levels of 4-MeI. And the second is that federal standards are required to compel manufacturers to minimize the creation of this potential carcinogen,” said Rangan.

Other findings from Consumer Reports’ tests include:
Coca-Cola products tested had the lowest levels of 4-MeI for products with caramel color listed on the label.
While Whole Foods’ Dr. Snap has a “natural” label, its products contained 4-MeI. All caramel colors are considered artificial.

What the Government Can Do
Consumers Union, the policy and action arm of Consumer Reports, has filed a petition with the
U.S. Food and Drug Administration (FDA). Specifically, it is asking the FDA to:
Set a standard for limiting the formation of 4-MeI in those caramel colors that contain it (caramel III and IV).
Require labeling of specific caramel colors in the ingredient lists of food where it is added, so consumers can make informed choices. Not all caramel color contains 4-MeI, but consumers have no way of knowing. Europe already requires this type of labeling.
Bar products from carrying the “natural” label if they contain caramel colors.

What Consumers Can Do
At this point, the best consumers can do to avoid exposure to 4-MeI is to choose soft drinks and other foods that do not list “caramel color” or “artificial color” on their ingredient list.
Note: Consumer Reports partnered with Johns Hopkins Center for a Livable Future to do the testing and the risk assessment. This project was made possible by donations to the Consumer Reports’ Food Safety and Sustainability Center.

Consumer Reports is the world’s largest independent product-testing organization. Using its more than 50 labs, auto test center, and survey research center, the nonprofit rates thousands of products
and services annually. Founded in 1936, Consumer Reports has over 8 million subscribers to its magazine, website and other publications. Its advocacy division, Consumers Union, works for health reform, product safety, financial reform, and other consumer issues in Washington, D.C., the states, and in the marketplace.

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loren woodson January 17, 2014 at 9:18 am

porter abuse at wfm in midtown detroit treat there janitors poorly and allow the team members and team leaders to do the same it is a culture of harassment and is treatment that is tolerated as our store atl stated pick your battles nobody cares it just is ageism sexism and racism is all tolerated team members intentionally spill things so you can clean it up while they watch and laugh nobody cares that you work hard keep a smile are nice to customers make the store look good are placed in several situations you are told do not let anyone steal your joy while co workers are constantly mistreating you just for the fun of it

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k. Hom December 21, 2013 at 4:26 pm

I order a fresh goose on 12/12/ 2013 at Long Beach, Calif. store on line.
Odder #1317064, PLC/UPC 29030600000. I picked up today as planned. Arriving home, I noticed it was “Geese Frozn” on the receit and UPC #029030605633. I talked with store manager Richard on phone, he said it is the same thing!
How can it be the same? with the different UPC and price.

I placed the faith and trust on Whole Food. But I do not think I have been treated honestly or fairly.

Thank for your attention.

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Sylvia Rozwadowska December 7, 2013 at 8:50 pm

Dear Whole Foods management,

I would like to pass my compliments on the Whole Foods store on River Street in Cambridge.
Generally I hate shopping and can’t spend more than 10 min in any store. With the exemption of the Whole Foods in my neighborhood.
I made shopping there my Sunday ritual. For a long time I thought that it is because of the great selection of products but finally after almost a year I know that it is because of the ambience in that particular store. I would like to thank and recognize the manager -Patrick. Last summer after I did an enormous shopping I realized that I had forgotten my wallet. I offered to leave my shopping and come back with the wallet but he told me to take my shopping with me since I had some meats there and come back with credit card whenever is convenient for me. I told the story to my entire office and they where just shocked!
Also I would like to pass my compliments on Melanie from seafood station.
She is alway so friendly, kind and in a great mood. Recently I couldn’t stop myself and ask her how does Whole Foods trains people to make the customer service so naturally pleasant. And she explain me some of the training: that the whole team votes either they want the new person on the team, they are encourage to give the samples etc.
The training truly works -it is one of the best customer service I’ve ever seen. Shopping there really is an indulgence.
Please send my sincere thank you to the team in my neighborhood Whole Foods store on River st in Cambridge.

best,
Sylvia Rozwadowska

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Michael L. Mallary November 30, 2013 at 12:01 pm

I became very sick after eating your “Pacific Organic Free Range Chichen Broth” by Pacific Foods of Oregon because it contains unlabelled lactose and I am very lactose intollerant. I know for sure that this is true because I used my patented (USPat.# 7,182,822, Lactose Test Apparatus, issued 2/27/07) to varify it in addition to my severe response (which could warrant a law suite) to your product.
I am not vindictive and would like to help you prevent this type of false labbelling problem on your other products. So please have an executive contact me so that we can prevent this type of misfortune for your other customers of which ~25% are lactose intollerant in adulthood (75% of the people in the world are lactose intollerant).

Sincerely,
Dr Michael L. Mallary, PhD, IEEE Fellow
X Osgood Rd
Sterling, Ma 01564

MikeMXXXXXX@Verizon.net
978-422-XXXX (home)
412-736-XXXX (cell)

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Carolyn Krouse November 20, 2013 at 4:24 pm

I live a 3-minute walk from the E. 57 St. store in NYC. I go into the store at least twice a week. I spend a lot of money there. Invariably when I am looking for a specific item, it’s not where it was last time. Or, the store no longer carries it. I was willing to give the store some slack because they were new and I figured that they needed time to organize the place. But they’ve been in business too long to do what they did this week. The entire fruit and vegetable section has been rearranged so that nothing was where it was before. They have mixed the fruit and produce aisles so that the sections are no longer separate. If you want to find apples, you have to walk down three aisles before you’ve seen all the apples they carry. I realized that these rearrangements in the store are not to make the store more functional. They are to ensure that the customer goes through sections that they might not go through if their items were where they used to be. This means more exposure of their products to the consumer, who is likely to pick up something they were not intending to buy before they walked in the store. I’m going to save time by walking an extra five minutes to the Food Emporium, where things stay where they were and I don’t have to go on a scavenger hunt every time I do some food shopping.

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Deirdre Carleton November 6, 2013 at 1:07 pm

Hello

Sure wish you would bring back the 365 Frozen Yogurt in the 1/2 gal size. It was great. You offered it in Vanilla, or Chocolate. I have been told by the store that I can special order it, but when I have, it has never come in. There is a market out there for healthier frozen alternatives that I feel you are missing out on. Bars are not the same.

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Deborah Humphries October 21, 2013 at 8:08 pm

October 21, 2013

To Whom It May Concern:
I purchase your chicken noodle soup, like I have done over the last years. But tonight I choked on a chicken bone, it was truly a frightful experience. I was able to get it out, thank goodness. But if I would have been a child are a elderly person it would have been much worse. Please put out a message to your stores that they have to double check their chicken soup and any soup that has meat that has been de-bone. I feel extremely lucky tonight.
Sincerely
Deborah Humphries

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William Rosenthal October 13, 2013 at 10:21 am

Earlier this month I wrote an email from to the address on your website and have had no reply. I had a horrible experience buying Applegate ham, packed specially for Whole Foods.
I bought a package of Applegate sliced honey ham and one of slow cooked ham on 9/28. Unfortunately, I never checked the expiration dates until after I had eaten sandwiches made from the sliced ham package and became violently ill later that evening. I checked the dates then and found that both safe sell dates were for 9/26.

My wife and I live in a motorhome and travel across the country regularly. We always look for a Whole Foods where we stop because we have felt that your stores had the freshest, best foods available and are concerned about products that are sold. Since this last experience and Whole Foods apparent lack of concern I must conclude that this isn’t true.

I purchased these packages at:
3180 New Center Point
Colorado Springs, CO
on 9/28, 11:43 am Receipt # 0379 05 0091 510

Yours truly

William Rosenthal
603 496 XXXX

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Denise Dempsher October 2, 2013 at 1:55 am

My experience with Whole Foods located in Marlton in reference to a donation has been very disappointing. I have tried for multiple years to get Whole Foods to donate food for our bi annual rummage sale. Every time I submit a letter and the 501c, follow up with a phone call to the marketing manager and he is really quite cool and smart with me his name is John Glenn I believe. I always ask for lunch items to feed my senior volunteers, he always says he has to buy the items and then can donate to us because he has a budget. I have pleaded with him do donate stuff already made and cannot be used again the next day, cookies, pastries etc.I always submit early, he has informed me before that he never received my request because he gets so many every day. Once he told me to call the following season for our next sale, I called and he gave me the run around as always. The guy is creepy, this is a store where the average socio-economic status is above average income and he spoke with me as if I was some bimbo from the projects. Our church is located in a very affluent town and the many of the members shop there. I no longer shop there for anything because of his treatment in reference to my request. I just go to Wegmans. I plan to contact the store manager next if he denies my request again. Im not asking for expensive items, just something to feed my volunteers. I would be happy with some fruit anything that is nutritious. Even Trader Joes has donated food!
Shame, Shame Mr Glenn

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omar August 5, 2013 at 12:13 pm

I Was working for prepared food exactly two years,Whole Food is practicing DISCRIMINATION, I was treated different ,because of my race,i was blame for other people mistakes.It started about may 2011 the team leader we had Scott Melvin,wrote me up for invalid reasons ,trying so many times so my write up accumulates,so he will have a reason to fired me,but he was separated from the company. Now Jacob that is assistant leader continue Discriminating against me ,blaming me of things i did not do.I communicate to Jay and Melissa and nothing happen.I Was there to do my job,not to babysit grownups co.workers.Edward ,was always making fun of the way i talked ,and talking bad about my mom,and telling me to go back to my country.Some people do what ever they want ,and team leader /supervisor act like teenagers and lot of sexual way of talking and bad words all over the kitchen.Somebody need to investigate.Thank you

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omar August 5, 2013 at 12:16 pm

Whole Food Market Mason OH 45040

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ms nita August 6, 2013 at 11:53 am

I have been discriminated Against by whole food’s Management Team (Michael & Ted)& their Security person, Michael the manager must have told her 2 follow me because I Am Black for over 2yrs! She has caused me to be upset for years! It Must Stop! I feel like calling the Police to File Charges! I’ve asked Michael to stop her But he won’t! I’ve begged them to get her to stop! they seem to like to torture me while Shopping!

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zaki kouefati July 18, 2013 at 7:54 am

please send me in mi email catalog all whole food and adress your company exactly please and state and city because i live in Miami fl. and i like to open whosale in my werhouse for sale but i need good Price for i can to sell okey thank you

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Aida July 4, 2013 at 10:10 pm

As I understand it, the 2 Whole Foods employees that were speaking Spanish were doing so either talking to each other or to a customer that spoke Spanish; Not to anyone that only spoke English. And as for Terry’s comments here about the schools, instead of complaining blaming the Spanish speaking children that “supposedly” slow down the other children while they learn English, blame the school system in your State that throws all the Spanish speaking “newcomers” together with the other children, expecting a miracle that no one in this world is capable of when you are new in a country. Instead, the school system should put those children in an accelerated language program to learn English fast before putting them in a regular classroom. Children can learn any language a lot faster than any adult when you can give all your attention to the language you are trying to learn, and not throwing them into confusion. And as for what language they speak at home, is nobody’s business what anybody does in the privacy of their own home, as well as to whom a person speaks to in what language only to each other, even at work, don’t you think? I have yet to find an American that moves to another country and tries to learn the language there, even after many years living in that country. They are all always running only to whoever speak English and “don’t bother” to learn the language of their host country. So you can’t judge, because at least in about a year’s time those children here, will be speaking English and you won’t be speaking any other language when you live elsewhere.

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Terry June 7, 2013 at 5:51 pm

I as an AMERICAN think your policy on English at work is a good one. We live in a packing house community and most don’t speak English and it is a hazard when something goes wrong on a work line. They see something and can not relay a warning to others that don’t speak Spanish. Mexico dosn’t want Americans and won’t put state forms in English. It is time we put English back in America. My wife has taught school for 35 years and the Spanish speaking students are slowing the speed that English speaking can learn. To much time spent on them learning English at school then to go home and speak Spanish.

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Adriana June 6, 2013 at 10:23 pm

I’m very dissapointed in the story I read today about the 2 associates that were suspended for speaking Spanish.. The majority of my friends and family will be boycotting your stores through out the nation. As we all believe in freedom of expression and speach …http://blogs.ocweekly.com/stickaforkinit/2013/06/whole_foods_spanish.php

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dan June 2, 2013 at 8:30 pm

I went into Roseville Whole Foods looking for fresh wild fish. The fresh wild Pacific halibut looked pretty good. However, upon a closer look, I noticed that the farm raised wanna be salmon was lying almost on top of that beautiful halibut. You should keep all farm raised fish separate from the wild fish to avoid contamination.

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Melissa April 18, 2013 at 10:58 am
Melissa April 18, 2013 at 10:57 am

Having just seen the reports about Whole Foods selling out to Monsanto…. I’ve been a very loyal shopper there for more than 5 years because I believe in your products and your mission statement. Yes, it’s more expensive and that was just fine by me….until now.

Whole Foods has sold out to Monsanto. They caved, pure and simple. The Genetically Modified foods/produce will start small, but will surely grow in number.

There’s no reason to shop at Whole Foods anymore. They are essentially no better than any other chain. It’s not organic if it’s genetically modified or has been raised with Round Up.

I am much better off going to small farmers markets and small farms. More time consuming, yes. But that’s what I’m willing to pay for.

Whole Foods is nothing more than another major company that caved. There’s no reason to continue shopping there because they have gone against so much of what they stood for.

Massive disappointment- will not be shopping there anymore.

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Darla Beuerman April 5, 2013 at 5:51 pm

Shame on you for selling out to Monsanto! I will never shop your store again.

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jennifer February 3, 2013 at 4:50 am

Hello,
I wanted to tell you about an experience I had today at the Whole Foods in Newport Beach fashion island.A co-worker and I walked into the store at 4:50 pm to purchase a smoothie. I knew the exact time because we had 10 minutes to get to work which is right across the street. I ordered my 24 ounce smoothie then stood next to a lady waiting for her purchase. As her and I continued to wait I saw that a couple who ordered after me got their juice first. That was when the lady next to me told her husband she would never be ordering a juice again from Whole Foods. I then realized that I too had been waiting a long while. As the lady and I looked on we began to complain to each other about how long we were waiting for our drinks. Keep in mind that i came into the store with a co-worker who ordered a hot sandwich, paid for it then left when i was still waiting. The lady finally brought our drinks and mine was 16 ounces and not 24 like i ordered. She tried to add to it but messed it up somehow and had to start all over. There were 4 people working behind the counter. FOUR!!!!! 3 girls and 1 guy. I am not joking when i tell you that i was 10 minutes late for work. I waited 20 minutes for a smoothie. While they were talking and laughing and joking with one another me and the other customer waited patiently. Im all about having fun at work but there is a place and time for it. I never write corporate offices to complain but this was one of those times that was just unnecessary to me. Mostly because of the way no one said they were sorry for how long we waited or the fact i was late to work. I will not be coming over to whole foods again before work. I will go to Jamba Juice or another store that will have better customer service.
Jennifer

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Gloria M. Poirier November 5, 2012 at 12:57 pm

Good afternoon,
Just read an article in the Boston Globe that confirms Whole Foods will be opening at the Johnnies Foodmaster site in Arlington, MA.

First, as a future customer, I would like to extend a welcome to you and wish you the best at your new location.

As a Foodmaster customer, I would like to encourage you to seriously consider hiring those employees at the Arlington location who apply for employment in your store.

I think the manager at Foodmaster in Arlington has a great staff of employees. They are always friendly when waiting on customers and helpful when answering questions. He has certainly done a thorough job when hiring his employees. Many of the employees have been there for years which also speaks volumes for the management there.

I felt I needed to express these thoughts since I am sure this will be a difficult time for those facing unemployment in these difficult economic times.

Thank you for your time and consideration to this email.

Gloria M. Poirier

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