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Wegmans Corporate Office

Wegmans Corporate Office Address

Wegmans Food Markets, Inc.
100 Wegmans Market St
Rochester, NY 14624

Contact Wegmans

Phone Number: (585) 328-2550
Fax Number: (585) 464-4669
Website: http://www.wegmans.com
Email: Email Wegmans

Executives

CEO: Danny Wegman
CFO: James Leo
COO: Colleen Wegman

Wegmans History

Wegmans began in 1916 as the Rochester Fruit and Vegetable Company.  The company was founded by John and Walter Wegman.

In 1931, the brothers incorporated the business as Wegman’s Food Market and opened a self-service grocery.

In 1968, the company expands to Syracuse, NY.

In 1972, the company opens its first pharmacy inside a store.

In 1974, the company acquires Bilt-Rite Chase-Pitkin.

In 1986, Wegmans Federal Credit Union opens for business.

In 1993, the company opens its first store outside of New York in Erie, Pennsylvania.

Today, Wegmans is a family owned regional supermarket with 81 stores in 6 states: New York, Pennsylvania, New Jersey, Maryland, Virginia and Massachusetts.

{ 24 comments… read them below or add one }

claire August 18, 2014 at 8:36 am

hello,sir
how are you?i am claire from powerful display which located in china shenzhen.
our company have been doing the cardboard paper display for 15years.I know supermarket may need some promotional and packing display for your product.we
can customize the product for you if you have design,or you can send us your design(colour,size,logo,printing handling) ,if you have no idea in size,we have our own designers,we can design it for you special.give us some more information so that we can make a quotation for you.
have a nice day,
sincerely

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Laura Lariviere August 12, 2014 at 8:32 pm

Dear Mr. Wegman,
I am a frequent customer at your Princeton, NJ store. I have gotten to know several of your employees who are very caring, experienced and professional. One, in particular, Mia Johnson was recently passed over for a full time front end coordinator position. She is currently part time. A nineteen year old was chosen for this job with little experience. Mia has over 23 years experience in the supermarket industry. She is a wonderful employee and goes above and beyond, giving 150 percent . The managers who made this decision are not very smart. Is it politics?? Favoritism?? I am disappointed in the way they do business. I hope you can look into this and give Mia a chance to prove herself.
She is amazing. I got to personally meet you in the store last Christmas, and you seem like an intelligent person. I hope you will do the right thing and promote her.
Sincerely,
Laura Lariviere

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mark nicholson August 7, 2014 at 3:55 pm

Attention Wegmans shipping and receiving managers
My name is Mark Nicholson, and I am a driver for JB Martin and sons inc.
Early this morning, I picked up a consolidated load from your Pottsville PA facility, due to be delivered at your Wegmans market St address for 7 am.
I was 2 hours late, because of fatigue, and had long since violated the hos as mandated by the FMCSA.
The broker, Leonard’s Express, assured me that there wouldn’t be any driver handling on this load.
When I arrived at the warehouse, the reciever informed me that I was required to break down the load.?
I have been delivering to this facility for 5 years now and know that changes are taking place, and have sensed increased hostility will from the recievers.
I would like to thank Wegmans for the ”best I have seen anywhere”- service and products especially the produce that Wegmans sells.
God Bless you and have a great day
Mark Nicholson

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cAR KAISER sR August 4, 2014 at 7:00 pm

tO wHOM: pENN yAN NEEDS YOUR STORE BADLY !. Tops here c harges outrageesly. Ther is a vacant store here for 4 years now (S urefine) which would make a marvelous addition to your chain ! Please come down & look at it, we need you !!!!! cbk

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Tina Benge July 29, 2014 at 2:35 pm

I was doing my weekly grocery shopping on Sunday 7 /27/14. I was picking out you yougurt for my baby, while I was standing there the yougurt containers kept falling, so I yelled back to the stock person that he was pushing them to close the edge. I continued to pick out my yogurt and first few containers were fine, but the more flavors I picked I noticed the dates were from 7/21/14…… I yelled back to the person who was stocking and asked what the date was, he said 7/27, I said then why is week old yogurt out here. The more flavors I went through I found bad dates, so I threw them down on the lower shelf. This young kid finally cones out and he is laughing, I said what is so funny? ? I said do you have kids?? I then asked him if he thought Danny Wegman would think selling week old yougurt would be funny. .. He just continued to laugh, after finding 6 good dates, I threw 10 bad ones down, told the kid he better check the rest of them..
I then was checking out and asked my cashier to get a manager, Anthony walks up to me and says yay what can I do for you??? Seriously that is how a manager speaks to a customer. .?? NOT HELLO, HOW MAY I HELP YOU?? I am 44 years old and worked for wegmans like most teenager’s, but it seems like these kids now have absolutely no respect and no clue.. SORRY TO SAY IT SEEMS THE BIGGER WEGMANS EXPANDED THE LESS CARE ROCHESTER STORES RECEIVED. Just a few weeks ago had throw out my peaches and plums because of a recall, and who keeps their grocery receipt for fruit? ? So of course I am out the money on that. Very UNHAPPY RIDGEMONNT CUSTOMER.. TINA

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alert your staff legal council July 25, 2014 at 12:19 am

Mr. Wegman,
Your Dickson City store and Pharmacy is in direct violation of Federal laws. First complaint, my 83 year old mother, who needs palliative care, was “carded” when she went to purchase alcohol by one of your cashiers, causing her extreme stress and embarrassment. At the same time, I was in the Pharmacy attempting to acquire her pharmaceuticals. Wegmans violated Federal law, and you will find that they are in direct violation of PACE rules and regulations. This will subject you to sanctions for noncompliance of these Federal programs. The Pharmacy Manager gave me the option of paying full price, instead of my mother’s six dollar Medicare copay, or come back the next day. I do not have time for this chicanery. I called the Wegmans automated prescription refill number for that store in front of all the Pharmacists using their phone, keyed in the prescription number and I was told the prescription would be ready at 5:15…I was there at approximately 4 pm. I paid full price under duress, being that my mother was waiting for me in the dining area and was not feeling well. The Pharmacy is in direct violation of Federal law…carding an 83 year old woman who didn’t even know what the cashier was asking her for may not be illegal, but certainly is idiotic and maybe more. Management in Pharmacy and Store exhibited a systemic lack of professionalism and disregard for Federal guidelines. Alert your staff legal council. You will know my name soon enough.
Regards,
Taking Action

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Connie Weirs July 20, 2014 at 8:14 pm

First let me say I love your Burritos. My problem is they are very hard to get. In four visits to your store on Amherst Street, only on the last visit was I able to purchase one. The problem I found out was they close from 2pm to 4pm. Ok that’s fine but why don’t they have a sign to note that fact? In my three previous visits I was not the only one in line unable to get anyone’s attention to inform us and we all left quite annoyed. When I asked the clerk on my last visit why there is no sign she said her manager has been told many times and that the sign that is up isn’t correct either. Obviously Wegmans is cutting personnel since when I was successful in getting my Burrito it was because I went over to the girl serving the hot meals and she told me she would be with me when she was done waiting on a customer. One girl servicing two major stations , not cool.

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William L. Houtchens July 18, 2014 at 11:36 am

Mr. Wegman

I recently had the opportunity to apply for employment here in Northern Virginia with your company. I have been out of the employment market for a few years because of cancer. I had 17 years in the United States Marine Corps and 20 years in Las Vegas where I retired as Vice President of Security/Surveillance/Investigations/Safety/Risk Management. The job I applied for was Loss Prevention, the extent of my interview was a phone call talking to a gentleman on speaker phone while he typed my answers. I have just received a letter saying that I was not chosen. I can understand not being chosen but this type of interview for a major company to which I was probably over qualified for is disheartening. I understood Wegmans had a better grasp of professionalism that what I received on a telephone while hearing keys being typed on a speaker phone. I have hired hundreds of team member in my past, the companies nor myself would have ever demonstrated this type of non-professionalism to the public let alone to a potential applicant. I have no idea if this is a Wegmans policy or even condone these actions. I would like to thank you in advance for your time in reading this e-mail but I felt you should know.

Thank You

William L. Houtchens

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Natalie July 13, 2014 at 10:51 am

Hi,
I live in Hazlet, NJ and would love a Wegmans store close by. It’s a much needed store for this area.
Thanks,
Natalie

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Shocked and Disgusted at Staff May 21, 2014 at 3:34 pm

I think overall you brand is very well received with your recognition as a Fortune 100 company speaks for itself but employee treatment is far from 100. Mainly the Princeton location and probably other locations my daughter complains regularly about your hired managers disregard during lunch periods. She is a hard working young lady and should not be treated in the manner. Your staff plays around, ignores the schedule and spitefully give breaks at their playful convenience. There is a workforce and labor law being violated not sure if you are aware of that and maybe a renewed management ethical training should follow this email if you cared about your employees. I do not like seeing my daughter in distress, she is a educated young lady, humble, works hard and never complains so I am making the complaint for her. If you had children and heard them express such dismay then you will handle the issues. Not everyone hired as manager has manager qualifications.

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SA Anderson May 1, 2014 at 5:42 pm

Hi
I bought a salad through your Wegman’s website for the Fairmount location for a boy scout event. The salad was supposed to be a King Cobb salad and instead I got what looked like someone’s old leftover salad cores that should discarded. The salad should have come with Romaine Lettuce and instead I got old iceberg cores.I have left several messages for their office 315-487-1581 ext. 155 and have yet to see my credit. I am tired of leaving messages please contact someone to credit my card so I can be done with this issue.

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o drennan April 28, 2014 at 10:44 am

Went shopping on 1/14 when I got home most of the items I bought where missing. Went to store following day I couldn’t find my receipt and even though they had all the items that were left on a log with the date they refused to give me my groceries. I finally found receipt went to counter at customer service the supervisor was very nasty, unprofessional and told me with a very nasty attitude that it was more than 90 days and that they can’t do anything about it. I was never informed on this policy so at this point I’m confused wegman a big supermakert can steal just steal my groceries with what right. First they had to train the employees better how to do the job right to avoid this situations and how to treat the customers with respect. My money is good anywhere. Customer service is the worst and the employees are not trained well and on top of that the prices are higher than others supermarkets.
Sincerely,
Very unhappy customer

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Shawn Fleischer April 24, 2014 at 5:05 pm

I was wondering if Wegman Corporate can do a survey of placing a store in Louisa, VA. We are surrounded by Food Lion’s with poor service and over pricing. Louisa is known for the Lake Anna area which is the second largest lake in VA. It attracts vacationers from New Jersey, New York, Pennsylvania, and others. Every time I’m in the Food Lion I hear them complain about Food Lion. Please can you bring your great service to our area, and not let Food Lion corner the market. Thank you for your time.

Shawn Fleischer

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Chrystal Sellner April 20, 2014 at 3:47 am

I recently joined a company that I believe will revelutionize the vitamin and supplement industry and a an avid Wevmans customer I couldn’t help but think that Wegmans and this company could work hand in hand . This company offers a health assessment that determins exactly what vitamins and supplements you should be using. It talked into consideration what medications you take , your lifestyle and individual needs such as fertility or weight loss. I would be honored and enthused if you would take a look at my website. Chrystal520.idlife.com.

Thank you

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Roger Gregg April 8, 2014 at 12:37 am

I just wanted to put this out to you when I use to shop in Baltimore, MD wegmans the food was great but I wanted more but when I went to the one off of McGraw rd this employee made nasty threads and I have his real name by the management team of Wegmans in Columbia, MD
It’s EJ but he goes by Eric H.
He isn’t nice he just want your money and doesn’t want to pay you back the next day! He forced me to loose my job as a cook in Columbia at Bj’s Warehouse company.

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Bob March 28, 2014 at 1:00 pm

I had the pleasure of shopping the Alberta drive store. I have started a wellness program and needed to add more veggies to my diet. I asked a college student named Alex about how you know things are ripe and what tastes good. He was fantastic and knew what he was talking about. He is a good example why Wegmans is a cut above everyone else.

A happy customer

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Rather not say January 21, 2014 at 7:13 pm

Someone needs to get a control on your Woodbridge, NJ store……

I’m tired of hear my son complain that they didn’t get his availability schedule due to him attending college while working. He was hired with this understanding that his classes changed every 8 weeks. When he puts in his new schedule they say they didn’t get it or tell him he can’t have those days off.

He was also told that when he needs days off for Police Auxiliary to let them know so he can have those off. Again, something they knew at time of hire. When he puts in for it, he’s told you can’t have it too many others are off and he puts in 3-4 weeks in advance.

They schedule him on days he can’t work due to school & then when he tells them they take the time away totally and don’t give him anything. Then he knows what his schedule is to be and when he double checks it online he finds that they took away hours from him and gave him hours else where that he can’t work due to another obligation.

Someone tell me where this is fair? where to the kids of today’s society get a break??
Does anyone at your Woddbridge store know what the hand is doing??
Does anyone listen or pay attention to your employees??

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JoAnne Marco January 21, 2014 at 2:03 pm

Recently you changed your ham salad recipe. It is no longer the same and I did try it but it was soggy and did not hold up to using as an appetizer or in a sandwich. Please bring back the old recipe or I will have to shop elsewhere for ham salad. Thanks.

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Chris January 6, 2014 at 5:33 pm

Hi My name is Chris, I am looking for a contact name and number to whom ever is head of procurement. I work for Sysco and I’m looking for an opportunity to earn some of Wegmans business….I’d like to forward business references and a letter regarding Sysco and my self…Thank you and Happy New Year!

PS..#1 loyal customer

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james martin December 5, 2013 at 12:52 pm

The store in Spotsy Va carrries Solgar Whey To Go, sometimes. There is a problem with that product. I have brought it to there attention several times. The store hasn’t had any for a few weeks. Please see what is going on.

James

PS Chocolate flavor

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Brian M November 26, 2013 at 1:38 pm

Ms. Mary Ellen Burris,

For the third time this year I had to return to Wegmans on Transit to retrieve a bag of groceries that was not placed in my shopping cart.

The last time this happened over the summer, I was quite upset as it made me late for an engagement. I asked to speak with a manager to basically say that this is happening too much. He agreed. My main questions were: “Did you or anyone go and speak to the cashier and tell her that this cannot happen again?, and “Does it negatively affect the cashier in any way?”, and to both questions he answered “no”. He said he wasn’t even made aware of any groceries left behind that day. At that time, I told him that he has a systems problem when the person making the mistake doesn’t even know about it.

This past Saturday evening, my wife, daughter, and I did some pre-Thanksgiving shopping. Our bill was over $260. Of course when we returned home and began putting away our purchases, we noticed we were missing a number of items. I called customer service at Wegmans and they said they had our items, that “we left them behind”. So, back I go to retieve the bag. Amazingly, there were 5 bags of groceries on the counter that had been left behind by others too, not just me. “Which one is your’s?” I was asked. The bag was handed over with barely an acknowledgement, let alone an apology. As I drove home that interaction made me angry. So I called the store and briefly talked with “Jamie”. I asked for the store manager and was given “Chris”. Chris seemed very young and distracted. I could hear others laughing in the background. I asked Chris if he was the top manager in the store at the time and he replied yes. Again I relayed my story and asked if the cashier was reprimanded etc… He replied “no”, implying also that it is the customer’s job to make sure they have all their bags??? With a packed cart and wife and daughter, sometimes it’s easy for a customer to not always watch every bag get placed in the cart…

Anyway, after talking to co-workers and friends, I have heard from many people with similar stories. It costs people time(my time is money) and gas to retrieve groceries left behind.

If the cashier can ask me every single time if I want my dripping gallon of milk in a bag, then she/he should be able to get all of my purchased items into my cart. If the cashier can look under the cart with and without a camera every single time for items to be rung up, then she/he should be able to get all of my purchased items into my cart.

I do not blame the cashiers at all. I blame those training and supervising them. Mistakes happen, but if a cashier makes a mistake then she/he needs to know about it so the in the future that mistake is not made again.

I like Wegmans. It has been our supermarket of choice. I know where everything is in the Transit Wegmans after spending thousands and thousands of dollars there over the past 12+ years. However, I have doubts about the competance of the management at that store if simple issues cannot be straightened out. I will say too that over the years I have gone to Dash’s and Tops a lot and never had to return to a store for items left behind. I may be visiting these other stores more often now.

Is the reason that management does not make a big deal about the left behind groceries with it’s staff that often times people don’t notice/return and therefore you can re-stock and then re-sell the items??

I am not looking for anything from Wegmans other than how you are going to fix this common problem. Returning angrily to a store for something left behind is something I do not want to do again.

Thanks,

Brian M

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Uncle Reggie January 17, 2014 at 10:40 am

No! The reason is that the “managers” Wegmans prefers are relatively young – very young in fact. They are rarely much older than those they are expected to supervise. So you tell me, is a young 22-year old “manager” going to effectively discipline that hot, 18-year old cashier on checkout lane 9 who he has been trying to get to go out with him? Nope. Is he going to effectively discipline those stock boys who are crushing the boxes of Zesta crackers over and over and over again? Nope, most of them are his buddies or at the very least unimpressed by his perceived “authority” and will tell him to eff off. It just cannot work. Supervisors can be decent, fair and likeable, but they must also be willing to be hated and ruthless pricks when circumstances call for it. That is a difficult mix to handle effectively.

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Kristy November 18, 2013 at 8:08 pm

I’m writing because I’m angry I was hosting a party and I bought cookies 10.99 a pound a few pounds and when I got home they were hard as a rock I couldn’t even nite into them , I wasted all that money to throw them away . I went to weagmans around 1 pm to pick them up so they shoulda been fresh ! I’m just upset and this isn’t the first time I ordered a cake which I paid 31.00 for and when I went to pick it up the women was so rude when she asked me my name and what I was picking up she yelled at me and said we have tons of 50 cakes in the bake with that name which was hard to believe my husband looked at me like wow and when the cake came out it was wrong it had fresh strawberries on it which I never asked for then I asked we didn’t want that she got mad and put gaudy flowers with a ton of icing on it to hide it , it was a complete nitemare , this is the 2 times over the last 2 weeks I went to weagmans and had a a bad expericance and paid a lot of money for nothing ! I hope something can be done that’s why I’m writing ! Thank you

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Lisa Tiezzi September 19, 2013 at 4:32 pm

Tiezzi Imports brings in high quality, cold pressed extra virgin olive oil from our friends in Northern Italy. I was recently speaking with one of my customers Paul Partica about growing my small import business and my son going to RIT in Rochester. Paul immediately started praising Wegmans, he sold coffee and helped put together all of the coffee bars previously. He couldn’t say enough great things about Wegmans! Paul encouraged me to reach out and make an appointment with a Wegmans buyer to sample my Tutti Amici products. I have been in business for 5 years and I am just starting to contact larger stores. I would love the opportunity to meet with someone or to drop off samples of my products. I will be in Rochester for a visit this weekend and plan to visit one of your stores.

I look forward to any possibilities you can offer with regards to my products in your stores!

Thanks,
Lisa Tiezzi

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