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Walgreens Corporate Office

Walgreens Corporate Office Address

Walgreens, Co.
200 Wilmot Rd
Deerfield, IL 60015

Contact Walgreens

Phone Number: 847-940-2500
Fax Number: 847-914-2804
Website: http://www.walgreens.com
Email: Email Walgreens

Executives

CEO: Gregory D. Wasson
CFO: Wade D. Miquelon
COO: Mark A. Wagner

Walgreens History

Walgreens was founded in 1901 by Chicagoan Charles R. Walgreen, Sr.  By 1913, the business had grown to 4 Chicago locations.  By 1919, there were 20 stores.

The chain grew rapidly in the 1920s and there were 397 stores in 87 cities by 1930.  This rapid growth has been, in part, attributed to Walgreens selling bootleg liquor during Prohibition.

In 1939, Charles R. Walgreen, Sr. died and his son, Charles Jr. took over the company.  Jr. retired in the early 1950s and his son, Cork, took over the company.

In 1986, the company acquired MediMart.

In recent years, the company has gone through CEOs in rapid succession with 4 different CEOs since 2006.

The chain currently operates over 8300 locations in all 50 states and Puerto Rico.  The Walgreens Corporate Office is located just outside Chicago in Deerfield, Illinois.

{ 99 comments… read them below or add one }

Mitchell Itzko July 29, 2014 at 11:58 pm

I am extremely upset that Walgreens, a company that I have used for over a decade, has decided to sell out to hedge funds and “wall street” to make these “one percenters” happy. A tax inversion hurts the very country that Walgreens has used previously to make profits to enrich not only their individual investors, but also the everyday customer and workers who felt comfortable in an American company. Obviously, if this inversion takes place, I will move my business to CVS. I hope someone stands up to the economic pressure to decrease taxes that are owed to the United States.

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Steven Davant Mull July 29, 2014 at 11:43 pm

I have been a satisfied customer for over 23 years, paying on average $20,000 per year for HIV meds. I love your stores, and your staff. BUT I will not hesitate to leave you forever if you move offshore to avoid giving back to the country that has made you rich.

Shame on you for even thinking about it!

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williambrann July 29, 2014 at 4:55 pm

I agree with bj, if you want to get out of paying tax to United States, Myself, I will start going to CVS, heck, there is usually one across across street. HOPE YOUR INVESTMENT ADVISORS BUY FROM YOU…I WON’T!

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Claudia Shipley July 30, 2014 at 1:45 am

Go to Costco. Employee owned and they have a pharmacy. They also pay their employees excellent wages.

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BJ July 29, 2014 at 1:52 pm

Millions of customers have faithly worked and shopped at Walgreens for years. Taxes help with: Roads, which your trucks and employees drive on; Police/Public Safety, which your stores utilize and look to to help solve crimes, investigations, put out fires, which you and anyone working a your stores may use; Pay for education for everyone who went to school in the US at Walgreens, and future workers and CEO’s. The number of services your company would utilize but stiff everyone else with the bill will be staggering for Walgreens. I PLAN TO CONTACT EVERYONE I KNOW AND ON ALL SOCIAL MEDIA SITES TO ASK THE PEOPLE IN THE US TO STOP GOING TO WALGREENS. TRUST ME, THE LITTLE YOU SAVE OVER THE 4-5 YEARS WILL NOT MATTER. YOUR STOCK WILL DROP AND IF YOU LOSE HALF OF YOUR CUSTOMERS, IT WILL NOT BE WORTH IT. JUST ASK SUSAN KORMAN FOUNDATION WHAT HAPPENED WHEN PEOPLE COLLECTIVELY GOT TOGETHER AND DECIDED TO TAKE THEIR MONEY ELSEWHERE.

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Zennache July 24, 2014 at 12:56 am

I brought a prescription into Walmart to have it filled one of the prescriptions was antibiotic and the other was a narcotic. The pharmacy release my medication to someone whom I don’t even know. Then when I come to pick up my medication when I got there the person working at the pharmacy was rude and told me that there was nothing she could do about it and that I would have to speak to whoever I spoke with before. I asked her was there a note in the computer about the matter, and they told me that it was their fault and that when I got ready my prescription would be there I would not have no problem. When I told her call managershe told me that there wasn’t no one answering.I was very upset she treated me like a junkie .she then picked up the phone call the police. I can’t believe that I have I do not release to anyone but myself on my prescriptions but they would allow some random person to pick up my medication. I feel like my privacy was violated no one has even called me back today to talk about the issue but i have filed a hippa complaint.I also have it on tape they admitted to me that they gave my prescription to someone else. What is the point of privacy and you guys making us sign all this stuff when you guys don’t follow your own policies.Very unsatisfied customer. I’ve still yet to get my prescriptionor .hopefully someone will contact me soon.

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walgreens SUCKS July 21, 2014 at 6:36 am

F*** WALGREENS…..that is all

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Paula Shockley July 17, 2014 at 1:41 pm

Today I left my work to go get an RX that was called in at 0800. The medication is for an urgent need for antibiotics. I arrived around 1100 and the prescription was not even yet taken off the voicemail!! Let me make this perfectly clear, this is not a complaint about how the staff did not do their jobs.

I have been a longtime and faithful customer to Walgreens for nearly a decade! Not only here in Muncie, IN but even when I vacationed in FL I sought out Walgreens for my services. I am a nurse for the VA and know my way around the “System”, so this is my observation.

For nearly a year or more now the store at TIllotson and Jackson in Muncie IN has been short staffed, DANGEROUSLY short staffed. This particular Walgreens is located a few short blocks from the ONLY hospital in town. They are in the Mecca of many physician’s offices as well. They are the only 24 hour store in town. Now, I am not privy to the amount of business they do…..I AM however able to tell you that my customer exeriences with timeliness and to see the stress that this staff endures is RIDICULOUS! The staff are always helpful, yet harried. Polite yet pressured. It appears that one lone pharmacist is responsible to produce all the RX’s that only 1-2 techs can supply him. If you have a window tech, that tech is also covering the drive-thru. RARELY are there ever more than one tech even in the afternoons I have been there. This store has also been the site or mutlitple hold-ups and robberies of narcotics.

WHY in HEAVEN’S names would you set a place up like that to fail?????!!!??? In this day and times of money vs productivity, surely that store deserves to have more staffing. CONSISTENTLY! Every other store in town has the same problems. They seem to be understaffed, overwhelmed, and quite frankly unsupported in their employmer!

I hate to be “That” person that causes a rift, but I have been evaluating this process now for over a year, so feel justified in my complaint.
I want to make this perfectly clear…….THIS IS NOT a complaint about a certain employee or the process!! This is a corporate problem and should be addressed ASAP. I want this letter to go to the TOP and not be brushed off!!

Sincerely,

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Cheryl July 16, 2014 at 12:35 pm

I may be one of the few customers without a complaint. My local Walgreens (148th & Ambaum, Burien, WA) is always clean, well stocked with courteous staff. This rave goes to Steven in Photo. He solved a problem no one else could: how to change a png file to a jpeg to enable uploading photos to website. He is always friendly and helpful. A rarity in this increasingly rude world.

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Jeffrey Salter July 15, 2014 at 4:24 am

Dear Sir / Madam
I am not sure who to write too but hoping you will forward this to the correct head office of your company.My wife has work for Boots uk since she was 15 she is now 59 Boots UK have an Age Discrimination against all of those who have been with the company for some time, my wife is now leaving Boots as she cannot stand the down fall of a company that she has put her life into.

There is no manager within the Boot company of any experience of the running od the health side most shop are in control of managers who age is between 23-35 years old! there may be older managers around but not in this area, they are even over the pharmacist who is there to promote safe running of what a chemist should be health they are prevented from doing there job correctly as the upstart mangers has the final say regarding the running of a dispensary with VERY LITTLE KNOWLEN?GE within this field.

Customers are now leaving the Boots group and having there medical need by the group of Llyods Chemist that are normally in the same town in fact next door in some cases, they are leaving because there is not enough staff to serve them and have to wait and wait for service so they walk out and go next door this is not right?

My wife has tried to talk to the area manager regarding the running of the dispensary but even he has NO IDEA as he has come from Woolworth who never sold any medical goods what so ever have now had to close through lack of management skills so what has Boot UK done employed him most properly because he knows about target and NOTHING regarding the running of a chemist shop this say it all, to how Boots are running the business before Walgreen take over completely.

They are making it look as they are returning a good profit but the customer are leaving in there hundreds all over the Country and using anyone else rather than Boots for their medical needs.

I would love to have a reply to this letter I have already wrote to a department and have heard nothing, your CEO was on the radio over here back along and sounded that he cared regarding the treatment of staff I feel that he should know that when someone who has worked and given their life and dedication to Boots Uk only to leave and work somewhere else and for the only reason she cares and has tried to get something
done regarding losing customers through the door.

PLEASE REPLY AS WE DO CARE THAT WHY I HAVE TOOK THE TIME TO WRITE!

We have letter of nearly 3 years ago that the Boots UK had already started to let their customers down and NOT provide a descent service to those who need it
My wife was told that her area manager would contact last week to sort this out she still has had no contact from him, then he has no idea on how to run a chemist any way so why should he bother as my wife would lose him as soon as she started on running a dispensary properly as he as work for before Woolworth who went bust 3 years ago.
Regards Jeffrey Salter

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Judith Griffiths July 14, 2014 at 8:22 am

When you move your offices to avoid paying your share of taxes in order to increase the bottom line for the already wealthy, I will be taking my business elsewhere and encouraging others to do the same.

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Mfreed July 12, 2014 at 9:22 am

When you move your corporate entity to Switzerland, I shall no longer be a customer of Walgreens.

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John Hix July 11, 2014 at 10:02 pm

Was looking at an old add for Walgreens….got to thinking…..Yes it is the 21st century…yes convenience is key. But you are a family value store. You serve products to conveniently help families. You pride your self as a family company. I shop Walgreens weekly.
A lunch counter in at least one store…..Bring it back. You can build your reputation further. Give the new generation a new way to love Walgreens. Ice cream sundaes, shakes..would help families in vest in your company, Create revenue, sell your product, sell your name. It would be nice to catch a shake on a hot day after shopping for household items. It may be old fashioned, but as a leading convenient store,,,it would also set you apart and make you a bigger household name.

John Hix
Longmont,co

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Desarena M. July 9, 2014 at 9:45 pm

Hi,
I am writing because I was in my neighborhood Walgreen and while paying for my item a young man walked in the store and politely asked the store clerk if he could use the restroom. The clerk asked him if he was a customer and the young man stated that yes he was and he had to really use the restroom. The clerk stated that he would need to but something in order us the restroom amd the young man politely walked away and out of the store. I contact your customer service number and the representative I spoke with stated that your stores so do not have a policy that does not allow someone to use the restroom in the store if they do not make a purchase. I was really hurt and upset that the clerk would not allow the young man to use the restroom. I have used this restroom serveral times with out purchasing anything from the store and have had no problem with some one buzzing me into the restroom. I would hate for that be my child and they into the store and are refused to be able to use a restroom. This clerk was rude and this was wrong.

-Racism still exists.

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Anonymous June 30, 2014 at 6:12 pm

I am an employee at walgreens. I have been there for two years as a cashier, and now I am in the photo dept. and I have often filled in for cosmetics too. I have a coworker ho transferred from another store about a year ago who will only work up front and won’t lift a thing or even attempt to use a telxon. Apparently, the walgreens he worked at in kuntucky, gave him a 50cent raise, so this man who does half the work I do every day, makes more than I do. Then today, on my day off, I went to check out and used my bridge card on my good items because walgreens does not pay a living wage. That coworker made a comment saying “would you like to donate $1 to Obama for giving you all I that money on your good stamps card?” Way out of line, not funny at all. My manager keeps telling me that unless I move up to management, I cannot get a raise other than the petty 2% yearly one. We o through new employees every other month. I have been loyal to the company, reliable, worked holidays, nights, weekends, etc. I just had a baby in December, and I figured since i was so flexible and open before I had her, they they might be flexible with givin me more day shifts….especially since I’ve been there longer than most of my coworkers. No, they cut my hours way down if I don’t work nights, and when I finally have in an agreed to work one night a week, they make me close and open. I am a single mother and I discussed this with the management many times. Walgreens does not treat their employees very good–THAT is why you all have had bad experiences with the customer service.

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AL POE June 22, 2014 at 11:55 pm

The Manager and District Manager both need to be Fired ASAP,,,, they continue to keep this store in a Ghetto like state,,, since winter the lot is destroyed with hoes and still bad signs and get this those rusted handicapped posted,,,what dummy designed these in Michigan with all the salt. So starting Fri the Downriver Cruise 200,000 plus coming around our town and your place looks like shit. I’m giving my photo’s to the code enforcement officer in Lincoln Park,, you just don’t get, my 3 rd compliant in a year. Your company really just don’t get it. The lot if loaded with trash and cigarette butts no one cleans. The Beer sign faded for months at the front entrance,,,it just never ends with this location. No one has a clue Manager and District Manager have walked past this plenty with blinders on. You will not contact me back as you know your wrong again as with my last 2 complaints. I’ll turn this info over to our local newspapers to show your incompetence. Location Dix and Southfield Lincoln Park Michigan 48146

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Tim June 22, 2014 at 2:38 pm

i cought this on facebook

So I caught part of my husbands altercation with the manager at Walgreens at Kearney and Galloway in mesquite, tx. As we walked in the manager and another employee told us to get the dog out. Ben is my husbands service dog prescribed to him by the va. Cris told them it was a service dog and went on about his business only to be confronted in the store again. The manager asked for identification and he said bens silver service dog cross wasn’t enough. Even after he sees how mad he gets my husband who suffers from chronic PTSD and depression he still smiles. Then he tells my husband he has the right to refuse service to whoever he wants. Please reshare this because this has got to stop. Ben is highly trained as you can see in the video. A professional employee would’ve approached my husband discretely to make sure his dog was a service dog, instead my husband was told across the store to leave with the dog upon entry of the store.

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Gabriele H. Vulpis June 18, 2014 at 10:19 am

Good morning, today is already the 18. of June,2014.
Since almost two years I went to Walgreens pharmacy to filll my prescriptions.(narcotics).
This hold time Julian was very nice,friendly and help full. Melissa had always an attitude and she even lied to me.
Now almost two month ago it happened, that I went to fill my script and every time I was told I’m early. Two weeks prior to that they dikd not have one of my meds. I was patient even so I need it. I am in constant pain. I work six day’s a week in a very busy Barber Shop from 8 to 6.
Never said a word about it. Finally they had my meds again and every two weeks I filled it.
Now in the meantime I was very much stressed, because my dad got very I’ll.
This Tuesday after a very ruff day, I went to see Julian. As soon as she saw me she had a printout and told me I was early again. I was so tired and exsosted , I looked it too. Julian was asking me why are you “always” early. Stupid hornest me told her. that I borrowed some
While they did not have them and that I gave them back. I told her this in confidants. She mad a big deal out of it. She told Melissa and now they did the worst the blocked me. I can’t go anywhere to Walgreen. They don’t want me there fine, but to ruin my life . With there not on my account no Walgreens will fill my scripts. Even my doctor does not understand. I am not a drug dealer . I simply helped myself , so I cut go to work. And now since I was hornst,
I feel like a kriminal. Jillian told my to go for Rehab. Who is she to say. My doctor would be the one. Melissa told me that I make her feel uncunfurtable. I do not know what I did.wrongs.
The fact is I need the Block on my Walgreen account lifted. I can’t affort to go anywhere else.
I do not have insurance yet. Please Help Me. If not that Walgreens, fine with me. But let my fill my scripts at a another store.

PLEASE HELP. Thank you.(954) 9938195. I’m expecting your call.

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anonymous June 17, 2014 at 8:57 pm

Hi i hope you guys understand why i dont want to use my name or real email. Well im currently an employee at walgreens I love my job honestly but I have a really big issue going on right now that has to do with the store manager and a couple of employees. I don’t want to get into detail here. I would really appreciate it if you guys send me an email that way I feel more safe talking to you guys please.

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M. Oliveri June 5, 2014 at 8:37 pm

Today is June 5, 2014, and I am writing this in total DISGUST re your management at the Arnot St., Lodi, NJ 07644 store. Let me repeat – the disgust is with your management and not the store clerks. Ever since you assigned this new manager Mr. Moullo to this store, the service that was always given to those seeking assistance in your Photo Dept. is no longer available. You had excellect store clerks knowledgeable in the photo area who were always willing to assist those (especially senior people) who are not computer excellent in getting their photos printed. Since Mr. Mullo took over as store manager, he has stopped the photo personnel from assisting those in need. It is very obvious that when we (me and others) enter the store for photo assistance we are told that we cannot be helped as in the past. This is not the fault of your clerks, because their attitude has always been one of a very helpful nature, but it is no longer allowed with Mr. Mullo as the new store manager. If Mr. Mullo is unhappy being assigned to the Lodi, NJ store, then do us all a favor and remove him. Since he has been around, I along with others have refrained from shopping at Walgreens as we did in the past. However this person who you have assigned to manage our neighborhood store has certainly change things for everyone. I have switched to CVS, and everyone that I have encountered at the CVS locations, have been more than pleased to assisted us in our photo processing needs no matter how many times we seek their help. However, the CVS locations are not as convenient to me and others as the Lodi Walgreen location. So please do your customers, and your wonderful clerk staff a big favor. . . and remove this negative – bad attitude individual, Mr. Moullo- from what was once a warm and friendly neighborhood store to do business with. I am sure that this “customer offensive” attitude in not that of the Walgreen Corporation. If not….. then remove this manager, and bring back the old “customer friendly” store attitude. Thank you!!!

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Kris Foster May 28, 2014 at 10:32 pm

I attempted to have three perscriptions filled at the store on kings highway and the blackhorse pike in mount ephraim NJ on tuesday may 27,2014. I only did this because the CVS across the street did not have this medication. It is a narcotic. The pharmacist refused ti fill the perscriptions even though.i had legal ID, Medicare insurance card and my secondary insurance card. Everything was precise. I am a 61 year old retired educator. I have never ever misused my medicatiin EVER. After being told that she would not honor my request i asked why. All i was told was it was the walgreens policy. I asked if i coud see a copy of the policy. She told me that it was confidential. I told her that was ridiculous. Why was it such a secret what the policy was. She didnt look me in the eye. I simply why she felt compelled to not fill legal perscriptions. I told her id be happy to give her the nane ab
And #of my physician. Or she could call CVS to check what i was saying. Buy she refused. I asked to whom i could speak regarding this staye secret policy. She told me corporate. I called from the parking lot. It seems she decided NOT to fill my script and it was the pharmacists decision. I dont know why she didnt say that. But i was told that if i went to another walgreens that that pharmacist might fil it.am i the only one who sees this is ludicrous? ? I had legal perscriptions, with the doctors DEA #, i had photo ID, and proper paperwork, yet i was denied!! Goodness, my wheelchair lift was obvious since it is mounted n a pick up truck, i have a state card stating i am a handicap individual. I have decided that this employee of Walgreen s profiled me simply due to medication and as a result if the profiling discriminated against me and caused me grrat stress and medical harm. She didnt have her name in the window, as other pharmacists di, i guess she does this discrimination often and wants her identity hidden. I am contacting the better business office to file a complaint, i am having my doctor put up a poster in his iffice to warn the other patients not to patrinuze walgreens. I generally spend three hundred dollars a month shopping there, i will no longer enter that store and will tell everyone i know and see that walgreens profiles and this leads to their discrimination. Im going to contact all the places in my area tha deal with handicaps to alert them to the wanton discrimination and im getting a sign made for the side of my truck recommending that this Walgreen be avoided. Im going to write letters to the editor of the local papers outlining this outrageous practice. Im going to contact the ACLU and other agencies that deal with discrimination against the handicap and if possible ill file against walgreens Mt Ephraim and the pharmacist. Its not money i seek. I want this type of behavior stopped. It is an absolutr outrage that walgreens has a policy that allows this outdated unacceptable behavior

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Jacqueline Mack May 11, 2014 at 10:00 am

Sunday, May 11, 2014. 8:30 a.m.

I have just left your store in Calumet City, Il at Torrence and Sibley #06564 522.
I have lived in this area for 20 yrs and the appearance of the exterior and interior is dishearting. Outside the garbage bins are full and there is garbage on the ground everywhere. In the inside the greeting card aisle has cards all over the floor. The entire facility looks unkept.

I asked to speak with the manager and was told Grant was not there. Additionally, I was told there was not a manager on the premises. Really!

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Kat May 1, 2014 at 11:15 am

Me and my husband recently visited the Walgreens in Madison tn. Wish is completely run down. The floors are disgusting, the bathrooms look and smell like a trash dump, they shelves are barely stocked. The cashier was an older woman who was extremely rude and slow. I spoke with the manager about opening up another lane she was a large Caucasian woman with long reddish blonde hair. She said she would but it never happened and while I was standing in line, I could see her in the film department drinking coffee with other employees. Needless to say I will never be back.

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Jeff Robbins April 28, 2014 at 4:33 pm

Wallgreens opened in my town several years ago. I switched my business from CVS. For the first year, everything was fine. In the fall of 2012, I stopped receiving the automated calls notifying me that my prescriptions are ready for pick-up. The pharmacy employees were unable to fix it, and kept telling me it was a “corporate” problem. On 12/4/2012 I contacted corporate customer service. Case# 886920 was assigned. No one has ever called back, or followed through. I continued doing business in spite of this. At the beginning of April 2014, I asked the pharmacy tech whether they could resolve this for me. They, again, told me it was a corporate problem.

On 4/8/14, I spoke with Candace in customer service. I referenced the above case#, and she assured me that she would research it and get back to me. I have not received any call back.

On 4/9/14, I sent an emailed account of my problem through your internet customer service form (ref# 4932219). I have not received any call, or follow up.

On 4/11/14, I received a call from the district manager (Greg). I explained the problem, and he assured me that he would look into it and get back to me. I have not received any call back.

Today, 4/28/2014, i have changed all of my family prescriptions to CVS. That’s prescriptions for my elderly parents, my elderly in-laws, my wife, my kids, and myself. I have no faith in your company. I have no faith in your local employees. I have no faith in your corporate customer service employees. I have no faith in your district manager. After a year and a half, can you blame me ?

You have a VERY SERIOUS problem with employees not following through on their promises to solve customer problems. One of the most basic rules for running a successful business is……….YOU MUST KEEP YOUR PROMISES, TO KEEP YOUR CUSTOMERS. You’ve failed miserably at this.

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Betty Chin April 14, 2014 at 9:16 am

no account needed u can make $2000-$9000 I work at walgreens and watever you put on a reload pack card I can add a zero say if you put $200 I can make dat $2000 I want $500 you keep $1500 hmu if you interested. Inbox Me for my #. You might want to check into this

This was posted on facebook by Juanita Pretty Paid.

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Gina M April 13, 2014 at 8:30 am

I was on Facebook today and I came across someone by the name of Amber Winston, she stated that she is a manager at walgreens and that if anyone puts 200 dollars on a vanilla pack card, which i believe is the reloadable cards, she said she could add a zero and make it 2000, she will keep 500 of it and someone else would take 1500. She is stealing from the company, other people said they would report her, i really hope something is done about this, because right now she’s getting away with it. I believe this is in the Chicago area. Her facebook page shows she goes to university of Illinois. She needs to be stopped.

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Mitzi April 1, 2014 at 2:39 pm

I experienced some of the rudest service from the Walgreens in Daytona Beach on LPGA Blvd and Nova Rd on April 1, 2014 at approximately 12:00 p.m. The pharmacist (who had blonde hair, tall, and slender) was extremely rude and unwilling to help me. My doctor obviously was unaware of a dose that no longer was available, and when I gave the prescription to him his comment were, “this guy doesn’t know what he is doing (circled the doctor’s name), the manufacturer no longer makes that brand, You need to take this back to the doctor, or I could fax. However there is no telling how long that will take and I don’t want you to call every hour to see if it has been filled.” With a nasty and haste tone.I told him I could take it someplace else them. Then he quickly responds with a little chuckle “no one has this strength anymore they do make it anymore!” After talking a deep breath, because I really wanted say some very nasty words to him. I looked at him with a smile and told him to go ahead and fax it, and I will call the doctor to let him know it was being faxed. A few moments later, I called the doctor’s office (I wasn’t even out of the building yet), and they said to put him on the phone and they will take care of it over the phone. I waited about 5 minutes while other assistants just looked at me and he was talking to them. By then the doctor had to go, and asked to have the pharmacist to call back. When I relayed the message, to the pharmacist he responded, “here’s a card have him call me…I have other calls to make,” again in a nasty rude tone! I took my prescription down the road to another location, because I didn’t appreciate how I was being treated. I have been a long time customer with Walgreen’s and the store in Ormond Beach, FL., on the corner of Granda Rd. and Tymbercreek Rd., They are the reason my husband and I started to use your company exclusively. The people at that store are kind, well-mannered, very helpful, and willing to go out of there way to help with any issues or questions I could have had!! Couldn’t give them enough praise, in fact we make sure the manager at that location gets a Christmas card every year, because he is an amazing person and extremely helpful. Be thankful you have people like him, because it it wasn’t for him I would start shopping at CVS instead. I recently moved to Daytona Beach, FL and this Walgreens is exactly .8 miles from my home versus the store in Ormond Beach which is about 20 mins away from my new home. This is not the first bad experience I have had at the location in Daytona Beach either. One of their drive through lanes was down, and the lane they designated pick-up only was the only one open. I had just left the hospital with my sick infant and wanted to drop off her medications so she could start them right away. Given that she was sick and I didn’t want to take her in to the store I decided to go through the drive-thru. When she asked who I was picking up for I tried to explain me little girl was sick and I wanted to drop the prescriptions off. She in turn rolled her eyes and took a deep breath and blew it out like I was inconveniencing her! Another time, same location mind you, My husband went to drop his prescription of and it happened to be two days early. The same pharmacist as previously mentioned told him he could not drop the prescription off early, yet as soon as my husband began to walk away the person behind him turned in a prescription ‘TWO DAYS EARLY’ and the pharmacists said it was okay!!! My husband turned around and asked he could do the same and the pharmacists rudely told him NO! Now, for a company that advertises and prides themselves for ALL their pharmacists a kind, understanding, and helpful. This store completely missed that train. I will relay my message all over every social media site I have which all of them about the horrendous experiences I have had with this location and tell everyone I come into contact with not to shop there. I am a server, so needless to say, I know what it is like to deal with rude and inconsiderate people. I deal with them on a daily basis, but I was not rude or inconsiderate. I realize the exclusive business that my husband and I do with your business doesn’t meant that much to you, and my father-in-law who frequently goes to Walgreens to fill his multitude of prescriptions with your company doesn’t mean much. But attitudes like the one I received on multiple occasions will eventually begin to impact your business in a negative way. Horrible…horrible experience and very dissatisfied with the service I received. I will never return to that location!

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Rufino Rodriguez March 16, 2014 at 1:58 am

To whom it may concern: i am an employee of drugstore.com. recently a fellow employee was arrested for child pornography. 2 days later he was back at work working with us. I do not understand why? I think its wrong that he is still employed with the company. He should be terminated. I feel very uncomfortable with him still working with us. His name is tim clark. This is the company in swedesboro new jersey.

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Betsy VanderWilt February 15, 2014 at 5:26 pm

I have been doing business at this Walgreens (5501 Wesleylan Dr. Virginia Beach, VA) for more then thirteen years and have never had the problems that I had the last two times I got prescriptions filled. I talked to the on duty manager on each occasion but it didn’t seem to make a difference. In your pharmacy you have a new hire named Whitney. Unfortunately Whitney has a real attitude problem! She is rude, obnoxious and oblivious . She also lied to me, that is when she even acknowledged that I was there which was not often. This incident was very upsetting to me. When I finally got my prescriptions filled, it had taken close to three hours which I find unacceptable. There were other factors in this incident. However, the point is I do not want to be disrespected, disregarded or ignored when I am in your store. I don’t feel like I should have to feel uncomfortable while shopping at Walgreens ! That was the first incident. The second incident which occured yesterday was almost as bad. Whitney must have remembered me, ignored me when I asked her a question and preceded to tell the pharmacist to wait on me because she wouldn’t. The woman in line behind me even made a comment to me about how rude that girl was! i guess I will have to change pharmacies so I don’t have to put up with that behavior everytime I need a prescription filled. Too bad, that store was very convenient for me. Oh, by the way, I don’t think any of my family or friends will be patronizing a store that lets its employees treat customers in such a way. I hope things change in the pharmacy because as I said before this was a convenient pharmacy for me to use.

Sincerely,
Betsy VanderWilt

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p. Theriault February 14, 2014 at 11:56 pm

I contacted Walgreens about the issue of a particular medication not being available and was told that I would hear back within 2 days….well guess what…it’s the end of the week and no one called or left a message.

Is this the new Walgreens? You are very fortunate that I like the Walgreens that I use because there are closer competitors.

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Michael Kincheloe February 9, 2014 at 9:38 pm

The Walgreen’s pharmacy in Hanford, CA has some real losers working in it; particularly the weekend pharmacist and some woman who weighs approximately 200 pound and has a reddish-pink hair dye job. Neither of them understood that months on a Gregorian calendar are sometimes more (and less for this month) than 30 days. They also cannot comprehend simple mathematics. I don’t know what drug rehab they found the extremely rude one with the reddish-pink hair, but she needs a lesson in manners and customer service. The weekend pharmacist may know how to fill prescriptions, but as an ESL-learner, she has a long way to go in understanding our calendar. I’m taking my prescriptions to another Walgreen’s from now on.

The rest of the Hanford Walgreen’s is very well run; I do business with their photo department on a regular basis and I like their 3 for $4 deals on theater-sized candy. But the pharmacy couldn’t be any worse. I’m going to write a formal letter to the corporate office this week, but in the meantime, I just wanted to warn anyone who lives in that area to either find another pharmacy to go to or drive the seven miles to the Walgreen’s in Lemoore. I lived there for a few months and they have competent human beings working in their pharmacy.

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Debbie January 22, 2014 at 9:37 am

This complaint is going to the corporate idiots that have outsourced the construction foremans to the Beam Team…… Which will be recieving multiple complaints. These men have have always went beyond the call of duty to produce outstanding stores for this company. Now, in the hands of The Beam Team they have no tools, no honesty….. Everything promised has not been kept. This company has not produced a fit store… Nor will they. They have already made it abundatley clear that it is their job scope to slap it together and leave it. I have been a very proud wife of a man that was one of your formans. Likewise I have shopped walgreens regularly while advertising by mouth for you to all my freinds and family all ove the United States. My husband is with the baem team now and is miserable along with two other foremans….. They have their hands tied and cant produce a store like they did before. I feel like the buisness decision to do buisness with this company was handled unprofessonaly or they have pulled the cover over your eyes…. I know for a fact that the employees have been addressed not to keep the Walgreens Project Man in the loop…… When your plan was to have eyes on them….. Your no longer at the corner of healthy and happy….. Now your at the corner of crappy stores and its all Thanks to Yourselves….. Go figure that a company that basis their buisness on being people friendly and excellant customer service is to much into saving a penny than if a cornas, shelfs, or signs fall on their customers:-X……. You should have hired them yourselves if you didnt want to pay union dues……. FROM WHAT HAS BEEN SAID THE FINAL AGREEMENT HAS NOT BEEN REACHED WHICH MEANS YOU NEED TO THINK ABOUT THIS LOWER STANDARDS MOVE AND HOW MANY TIMES YOU WILL LOOSE MORE MONEY ON STORE OPENINGS … BEING SUED BY PEOPLE GETTING HURT… AND BY NOT PASSING INSPECTIONS, ETC….

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Vicki Wilber January 9, 2014 at 4:19 pm

I would like to Thank Steve @ Walgreens on the corner of Ladson & Dorchester rd in Summerville SC. He went above and beyond to help me with my daughters meds. It was new years eve and he took the time to help explain everything I needed to do, what had to be done to get my daughters RX on time- she had a deadline to start taking the meds.

Thank you again Steve,
Vicki
843-614-XXXX

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Cindy January 9, 2014 at 4:10 pm

Walgreens used my card 5 times without my permission for someone else’s prescriptions for a total of over $400 before I cancelled my card for fraudulent use. And surprise, surprise, Corporate will not call me back as their customer service reps promised. LOUSY way to run a business.

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David January 7, 2014 at 8:53 am

Walgreens is oh so going downhill, making same mistakes as other companies, treating employees like robots, and customers like numbers! Putting profits ahead of employee safety, and treating managers like slaves. Impossible goals, and lack of workable employees, reducing good staff to meaningless positions, and expecting non achievable results. I have many years experience, and have seen this before. Thank God I am leaving soon. I really feel sorry for the employees, and managers. If you really want to expose what they are doing (a lot is ill illegal ) report to tv news, or attorney . Expose em!

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Leroy Jacobs March 19, 2014 at 10:34 am

Right on David!
Leroy,
leroyjaXXXX@mail.com

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Diane January 3, 2014 at 8:03 am

I will be attending the annual meeting next week to share my opinion of this greedy corrupt corporation. Everyone on the board needs voted out. They care nothing about their employees. I was bullied as a employee to the point I was forced to quit. The open door policy, 4 way test and a healthy Workplace is no longer applicable. Stores are working on skeleton crews and customer service is at it’s worse. BUT the stock is up. At what cost?
Boycott Walgreens until the employees are treated better. Be kind to them. After all they are all the customers know.

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Calvin Siggeman January 8, 2014 at 10:44 pm

What About The Pharmacy There Is So Many People Behind The’ I’m Better Then You Curtain, They’re Bumpin In To Each Other.
The Treatment, Especially At The One In Salem, WI.
They Are Not Living Up To Walgreens motto Or My ExpectationS.
The Wrong Count On Medicine, The Type That’s Class 3 Or No Class At All.
Sincerely,
5VertabreaSurgeries And Needs His RX When I’m Supposed To And Have To Go Through Agonizing Pain For a Few Days Every Other month For Reasons
Of; Told The Incorrect Dates When I Can Get My Pain Meds. Renewed
Secondly Don’t Have In Stock.
Lately After A Head Count And Put In My Monthly Try For Twice A Say And End Up Short.
Guess Who’s Wrong There, Not They’ll Look In To It ,
NO me Of Course, I Must Be Inaccurately Taking Them
How About ,WRONG, There’s Not Enough In My Bottle
It’s Time For A New Pharmacy

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mima December 23, 2013 at 11:59 pm

I can’t believe that you are making your employees work on Christmas Day what is this world coming to. Your corporation makes millions a year and you are so money hungry that you won’t give them one day off to be with family. Walgreens you are a heartless corporation and for those CEOs that agreed to this idea may you have horrible Christmas if you even celebrate it you probly don’t even believe in God just your bank account. May your new year be a pure hell. Christmas is a celebration of life & GOD & family.

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Richard dunham December 19, 2013 at 9:36 am

I am a stock holder, and I shop,at Walgreens in Victoria, Texas. How ever, I understand that your company supports the band of Phil Robertson. I please let me know. If your company does I will have to sell my stock and transfer my prescriptions also. Awaiting your answer.

Richard Dunham
XXX Courtney
Edna, Texas 77957

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Wally Green December 19, 2013 at 1:02 pm

Please go right ahead and sell all three shares of stocks you have in Walgreens. Just like your ignorant rant here is protected speech, so is Phil Robertsons.

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Lisa Clary December 21, 2013 at 1:40 pm

Way to go Richard! The PC terrorists in this country are getting out of hand. I am disgusted with these spineless companies for caving. Of course, Walgreen’s is no great loss as they are incapable of violating numbers of laws including copywrite laws governing their use of the phrase, “be well”.
And Wally, just how much shares to you hold in anything. Obviously an education wasn’t a priority for you but at least you learned the 1st amendment and are showing it by your personal rant against someone who I hope, you don’t know. It’s easier than looking someone in the eye to rant online.
Merry Christmas to you both. Oops, I just offended someone, I’m sure. Get over it!

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Mark December 30, 2013 at 10:40 pm

Stupit move !!!!!!!!!!

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Bernie Benson December 11, 2013 at 9:42 am

I HAVE BEEN A LONG TIME CUSTOMER AND ALSO WORKED FOR WALGREENS IN THE PAST. I AM TIRED OF BEING TREATED POORLY. I SPEND A LOT OF MONEY AT WALGREENS AT STORE #2148. LESLIE THE PHARMISTS AND DENISE AND SHANIKA TECH ARE JUST WONDERFUL. THESE ARE CARING AND LOYAL WORKERS. MISS CINDY PHARMISTS IS RUDE. WILL LET YOU STAND AT PHARMACY WINDOW AND WONDER WHAT IS GOING ON. A WAL-MART IS 2 MILES FROM MY HOUSE BUT I CHOOSE TO SHOP WALGREENS WHICH IS 8 MILES. DO I NEED TO SWITCH? BUT SOMETHING NEEDS TO BE DONE WITH MISS CINDY IN THE PHARMACY!! PLEASE CHECK MY AND MY SPOUSES MEDICATION LIST, HIS NAME IS LARRY. YOU CAN CALL ME AT 815-791-XXXX

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Mark December 30, 2013 at 10:42 pm

Good luck !!!

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