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Walgreens Corporate Office

Walgreens Corporate Office Address

Walgreens, Co.
200 Wilmot Rd
Deerfield, IL 60015

Contact Walgreens

Phone Number: 847-940-2500
Fax Number: 847-914-2804
Website: http://www.walgreens.com
Email: Email Walgreens

Executives

CEO: Gregory D. Wasson
CFO: Wade D. Miquelon
COO: Mark A. Wagner

Walgreens History

Walgreens was founded in 1901 by Chicagoan Charles R. Walgreen, Sr.  By 1913, the business had grown to 4 Chicago locations.  By 1919, there were 20 stores.

The chain grew rapidly in the 1920s and there were 397 stores in 87 cities by 1930.  This rapid growth has been, in part, attributed to Walgreens selling bootleg liquor during Prohibition.

In 1939, Charles R. Walgreen, Sr. died and his son, Charles Jr. took over the company.  Jr. retired in the early 1950s and his son, Cork, took over the company.

In 1986, the company acquired MediMart.

In recent years, the company has gone through CEOs in rapid succession with 4 different CEOs since 2006.

The chain currently operates over 8300 locations in all 50 states and Puerto Rico.  The Walgreens Corporate Office is located just outside Chicago in Deerfield, Illinois.

{ 138 comments… read them below or add one }

David R Larkin October 22, 2014 at 2:15 pm

To day 10/23/14 walgreens pharmist on Rock Spring rd who told me yesterday that my Doctor had told Her to not fill my perscription.I contacted my Doctor to find out if it was true, i was told by him that they had never called nor spoke to anyone in his office,so he called the walgreens and the pharisist was yelling and using foul language at him .He the then told her their was no need for her abusive speaking,at that time she informedhim she was red flagging me from all Walgreens and i was not allowed in any of their stores,because she was caught in her lies. THIS IS THE KIND OF QAULITY CARE AND STAFF THEY HAVE. PLEASE NOBODY SHOP AT WALGREEN ANYMORE ,BOY COT THEM . I allso spoke with corperate and they just blew it off like it was no big deal.

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David R Larkin October 22, 2014 at 9:13 am

On 10/21/2014 wellcare called the ealgreens on Rock Springs rd, Apopka Fla to see if they could fill my percription of a newly rated class B meds,they told them to have me bring it up and they could fill it. When i took them my script they said it would take from 24 to 72 hours to fill this had already neen my thurd trip to them for the same script.on the 22nd and got a call from them saying they would not fill it under their good faith policy.when i was picking up my script paper i ask why they could not fill it,they told me my Doctor said to not fill it that i had no medicial reason for it.today 10/23/14 I called my Doctor about it and they imformed me that nobody from walgreens called them.Good faith policy is nothing but lying,I spent my time and plenty of gas running back and forth just for their games and lies. Dont give them any of your shopping ,the company likes to play with peoples lives.

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Tam C October 13, 2014 at 6:15 pm

I need someone to contact me immediately. I am emailing every news source locally and nationally. The hospital called in one of my prescriptions before my release. Walgreens claim no one called then found the information. I received that prescription but had to wait for the second one.
I called today to make sure it was ready for pickup, they informed me it was picked up. I spoke with a very RUDE PHARMACIST named Cassandra at the Walgreens on 37th Ave and 183rd Street in Miami, FL who was not helpful. So Walgreens will just give your meds to anyone without your knowledge or authorization then deny you the right to get your prescription. I need to speak with someone and also want to have the feds look into this. I think Walgreens illegally distributes controlled substances to individuals without a script by stealing from people with legit scripts.

CEO CONTACT ME IMMEDIATELY.

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Edward K Williams Jr September 22, 2014 at 1:18 pm

I tried to refill my prescription of oxycontin, and was told there was a 24-72 hour hold so that Walgreens could verify with my doctor the validity of the prescription. The prescription had a refill date of 9-18-2014, which was the date I submitted it. Today, 9-22-2014, I was told that Walgreens had called my doctor several times. So I called my doctor who told me they had not recieved any calls concerning me, but they had several calls from other patients with the same story. WHATS GOING ON ? The only reason I go to Walgreens is proximety to my home. CVS is 1/2 mile furthur. I have been out of medication for 3 days.
NO ONE AT WALGREENS SEEM TO CARE!!!!! DO I NEED TO SWITCH TO CVS ?
Walgreens, 2010 Citris Blvd, Leesburg,Fl 34748 352-326-0735

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Jose Garcia September 21, 2014 at 11:55 pm

I have a serious problem.I was trying to organize my medications and my wife when I came across a bottled with some body else name and a different doctor name.Well they give as the wrong medication.we supposed to get medication for high blood pressure.They give as Tramadol (pain killer).She took it for 6 days she’s being very tired , not sleeping well.I need to speak with some body before a go to all social media and tell the story.I will get a lawyer if I need to. My phone number 508-525-****

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Monica Sanfilippo September 18, 2014 at 5:46 pm

Hi I had my blood presure taken at my local Wallgreens. Why don’t your medical staff use a stethescope cover when taking blood presurres. Have you seen a product called CORESHIELDZ. everyone would benefit from infection etc protection. Concerned consummer. Than you

Monica

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victoria sutherland September 18, 2014 at 5:12 pm

I went to through the drive thru pharmacy and Leidy the associate working the drive thru at that time was not at all attentive. When I asked about my 2 yr old sons antibiotic for pick up that was electronically sent from his pediatricians office 10 minutes prior to my arrival, she stated that it wasn’t sent and I would have to call the doctors office. So I while sitting in drive thru I called them, the nurse stated that it was sent. I asked the associate to check again, during that time while I was calling them she did not leave the window to see with the pharmacist or a manager if anything was wrong. Another car pulled up behind me and besides me, the associate Leidy looked and when I stated again that they sent it and for her to check, she stated, ” ma’am its not here, but could you pull up because there are other customers and we can’t have you sit here trying to find out. ” During the time I was on the phone she as an associate should have did “SOMETHING’. Not dismiss me and make me feel unimportant when walgreens Moto is that all their customers are important. She clearly thinks we aren’t. I pulled around to the front of the building went inside to the pharmacy with my sick child. And was assisted by associate Brittany, explained that I was pretty much dismissed in drive thru and associate apparently didn’t want or care to help a customer and just decided to dismiss me because other patrons were more important. The associate Brittany actually went and asked the Pharmacist if anything with the electronic Rx. She even told the pharmacist I was upset and brought her over to me. Now she showed Exception Customer service. She actually took a moment and went and asked a simple question and delivered an answer to me. Not I don’t know ma’am, I’m sorry I can’t help you, and then dismiss me. Needless to say I am very upset and I have worked in customer services for over 5 years, and now I work for a doctor’s office. I have never made anyone feel as if they were unimportant. even if I would personally think what they are asking isn’t I give as much attention to one patron as I would another. Its called respect. Which is what Leidy failed to provide and then even turned and gave me a dirty look when I was explaining to Brittany what happened. I am disgusted by what the employee represents your establishment and you should be ashamed of this matter.

It’s not hard to go and ask a simple question to find one common solution. Like Brittany did so wonderfully, Leidy however Had she have done this I would have probably let this roll off my back like water. But she should either go through training again as providing valued customer services or find a job where she can be rude all day, like a prison.

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joyce September 18, 2014 at 4:46 pm

I am from Michigan and moved to Indiana and my points never move over to me when I moved why??????

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Brenda Davis September 12, 2014 at 6:41 pm

I tried to fill me prescription Aug 20th and was told I couldn’t because “It wasn’t time yet”. The RX is for Blood Glucose test strips. Not like anyone who didn’t absolutely have to have them would even try to get them. They said I could purchase one over the counter ($78) to hold me until I could fill the RX. I had to since I have had Diabetes over 50 years and rely on these strips to know how to take my insulin properly. A week later I tried to fill the RX and was told, “No, your doctor hasn’t filled out the right paperwork and returned it to us yet”. After another 10 days it turns out Walgreen’s had been sending the doctor the wrong paperwork to fill out. The doctor’s office let me know they had returned to correct paperwork to Walgreen’s and again (for another $78) I had to purchase over the counter test strips to hold me until the RX could be filled. Today (Sept 12th) I go back and Walgreen’s says “No, we still haven’t gotten the paperwork from your doctor but you can purchase it over the counter again”. I asked them to check their records since the doctor’s office had returned the paperwork a week ago. They said again they hadn’t gotten it and it would take another week after they do get it. So I had to tell them to forget it, I would no longer be getting any presriptions filled with Walgreen’s and walked out. I spent almost three weeks going back and forth, spending grocery money on medications and the pharmicy staff at Walgreen’s (West Main in Medford, OR) still didn’t know what was going on. My doctor even had them hang up on her because they didn’t want to hear they weren’t doing things correctly. I will not post a message on FACEBOOK warning people about Walgreen’s Pharmacy and lack of knowledge on filling prescriptions.

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Misty October 10, 2014 at 4:30 pm

I to had a problem with Walgreens pharmacy refilling my insulin. They kept telling me it was to early to refill, but it was admitted that it was their fault. I was in the hospital because they don’t know what they are doing. I switched to Safeway.

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Dani Nelly September 8, 2014 at 11:49 pm

Friday September 5th, my co worker made a racist remark towards me and it made me feel uncomfortable the rest of my shift and uneasy to work with her. Promptly at 8am opening the doors for business, 3 women that were waiting to come in the store walk in the store together. 2 brown skin women, 1 white. I greeted all three of the ladies. One of the African American ladies asked me where the restroom was. I continue putting freight away when Lisa comes to me to say ” those three women all know each other” I respond, “how do you know?” Lisa replies ” because they all came in together” I said “ok, they were all standing outside together”, she replies “well they were talking to each other outside” I asked her “well how do you know they weren’t just making small talk until the doors opened?” Lisa says “ok whatever, something about them just rubs me the wrong way.” I just looked at her and went back to working the cosmetic totes that Lisa, Dana, and myself were doing together at the time the ladies came in the store and while Lisa made the remarks she did. The two African American women leave. Lisa says to me ” I don’t know about that, they probably stole something. I told you they knew each other.” I said ” you told me all three of them knew each other, the white lady is still in here”. Lisa replies ” white lady, I thought I saw three black women come in.”Well don’t all you black people know each other?” I didn’t reply and walked away from her. She followed me and said “ok, I was joking, it was just a joke.” “Well one of them was in the bathroom for a long time, she was probably doing drugs”. I still didn’t reply. I continued working and tried to stay away from Lisa as much as possible. Later in the evening around one, Dana came up to me and said ” those comments Lisa made were F’d up are you going to say anything?” I told her no, and I didn’t feel like anything would be done. Dana advised that I at least put it out there, that I should talk to store manager Steve, it wouldn’t hurt. I turned her down. Around 1:50 or so, Dana came to me and told me she went to Steve about the comments Lisa made. How it made me appear uncomfortable and how it made her uncomfortable. Dana told me that Steve says “tell _____ that I’m sorry and it shouldn’t have been said even if it was a joke, I might talk with her later about it. Well he never did, never acknowledged me, the situation or how I felt. He didn’t talk to Lisa and I felt horrible the rest of my work shift because I felt so uncomfortable. I wanted to go home so bad. Open door policy? Ok, tell me when that applies…

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JMW September 6, 2014 at 8:54 am

WHEN IS WALGREENS GOING TOO WAKEUP. MOVING THE CORPERATE OFFICE
TO SWITZERLAND FOR TAX PURPOSSES?

STORES IN WESTERN NORTH CAROLINA ARE SHORT STAFFED DUE TOO LOW WAGES. WE NEED TOO BE IN THE CHARLOTTE DISTRICT NOT TENNESSE.

WALGREENS NEEDS TOO PAY THERE EMPLOYEES BETTER SO THAT THE STORES CAN RUN MORE EFFICIENTLY. THE DISTRICT MANAGERS DON’T RUN THE REGISTERS UPON OCCASION A STORE MANAGER MIGHT. THE WRONG PEOPLE ARE GETTING TOO MUCH MONEY.

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pissed off employee September 3, 2014 at 9:42 am

Can anyone of you at corporate tell me why we at my DC only got a 13 cent raise? I read an update from our ceo saying that 2014 fiscal year was the best ever……well apparently you really don’t care about our morale at work. If you want us to love the customer so much then your doing it wrong! 13 cents is not going to help with cost of living!!! Well I hope to hear back for you guys. I will probably be pulled into HR for this but it doesn’t matter it won’t change anything. I guess I’m just being BOLD right?!?!

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YOMAMA September 27, 2014 at 6:08 am

Oh…the answer to that is simple. Get an education…get a real job…use the time you spend online to complain to better your life and maybe it will actually get better. There’s an idea!! WAKE UP!!!!

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C Bailey September 1, 2014 at 1:02 pm

Oh I have a complaint. I was in the Walgreen’s in North Haven CT located on Washington Ave. I made a quick purchase and the man operating the register had me swipe my credit card. Then he asked he to do it again because it “didn’t take”. The second time it went thru and asked me to verify the amount and to sign which I did. Well Mr. Register man told me I had to swipe AGAIN because it didn’t take. I told him this felt like he was trying to pull a fast one but idiot me went thru the process a 3rd time. Lo and behold I’m in Dublin Ireland and yet someone is attempting to make purchases at Best Buy, Target, and Circular City with my credit card. Let’s just say I love Discover Card and their fraud protection service and Walgreen’s you just suck. How are you going to fix this?

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Tracy Thornhill August 29, 2014 at 9:20 pm

I just wrote a 3 page complaint and this page deletes it….go figure

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Tracy Thornhill August 29, 2014 at 9:19 pm

I live in Shreveport Louisana and there is Nothing good about the Walgreens in this area. No matter what Walgreen s store I go to the store messes up my meds, the pharmacists is always rude and not helpful, they miss count pills, don’t fill meds when they are suppose to be filled and then call you and tell you they are ready, they won’t put you on auto refill not like it would help with the lazy people they have working but to get back to my issue for the day. I called in my bipolar meds 2 days ago and they still are not ready and after sitting in drive thru for 25 minutes waiting they had the guts to tell me to wait another 15 mins on meds that were suppose to be filled 2 days ago and the system called and told me they were ready.
The pharmasist got a attitude cause I had her on speaker phone and wouldn’t let me speak it is horrible and then the manager says call the 800 number and leave a message even though there is nothing that will change cause I have been dealing with this for years and years from this Franchise! Wal-Mart treats you better.

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Valerie August 28, 2014 at 5:48 pm

I have been trying to reach someone about a Walgreens breaking Hippa violation- please call me back-

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victoria sutherland September 18, 2014 at 5:17 pm

If they are breaking HIPPA then they need to be taken to court.

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Regina Phillips August 28, 2014 at 3:34 pm

I am writing in regards to the Walgreen’s pharmacy in Mexico MO, and let me just start off by saying that I WILL NEVER USE THEM AGAIN , I caught my diabetes early because I have seen the symptoms before in my mother but so far now the script that was called in by my doctor for my test strips to be paid for through my Medicare prescription plan has been SCREWED UP TWICE , the first time they gave me my script no problem got it the next day , only to find out that they gave me the wrong test strips , so you would think take the wrong ones back in with the receipt where I paid for them and it would be a simple matter of them exchanging them for the correct ones , WRONG again , they told me that they had to resubmit it through my Medicare and guess what all at once there was issues , ok I can give them that maybe , I BOUGHT a bottle of strips for almost 30 bucks to hold me over until I could get my script , then this morning they called me and told me that my script was ready after almost a week and having to borrow a tester that my sister was no longer using , so I think Great I can go back to mine , WRONG AGAIN , I went through the drive through window and they asked if I had a secondary insurance card so that maybe they could get my cost down to Zero from $12.49 , so I gave them my Medicaid card and for some reason that got their system all messed up where they couldn’t take it off and let me have my script that was already filled and setting there on the counter , I told them that I had no problem paying for the script at the price they told me to begin with but they wouldn’t let me have it , so now I am again waiting on some screw up that they are blaming on Medicare again which I don’t believe it is Medicare that is messing up , I believe that it is the Pharmacy and I feel as if they should give me my test strips and if Medicare doesn’t pay them back then they can just eat the cost of them for all of my pain and suffering and stress trying to get this taken care of , basically they have filled it twice now and when I get there to get it something is always Messed up , I HAVE HAD IT WITH THEM and would appreciate a call back from someone from headquarters TODAY about this issue and what they are going to do about it , the script is for 300 Contour Next strips and I need them NOW because I may have to be leaving to go out of state within the next few days and I NEED MY STRIPS ! you can contact me at 573-473-1654 and you had better be calling to tell me that I can go pick them up at no charge at all because it has been the pharmacies mess up from the word go , the least you can do is give me my dang strips ! I will also tell anyone that I know NOT TO BE USEING THAT PHARMACY !
Sincerely yours from one stressed out woman who really does not need all this mess
(ps I am also a stage 3 colon cancer survivor so the last thing I need is the run around about my scripts )
Mrs. Regina Phillips

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Sumatra August 28, 2014 at 2:13 pm

This is a compliment and complaint. I’m writing this because I was very sadden to hear that today was one of your best employees last day at the Walgreens at 600 Newark Ave, Elizabeth, NJ 07208. I have been a happy customer to this walgreens for over 10 years and I was always greeted with a smile and the perfect customer service energy by your employee Ms. Green. I asked her why she was leaving she mentioned that she had worked there for nearly 14 years and she was reduced from full time to part time and then to 4 days a week and then 3 days a week and now 1 day a week. As a single mother she is unable to afford her cost of living at 1 day a week salary. She said going on unemployment will pay her more. SHAME ON YOU WALGREENS FOR FORCING SUCH A GOOD REPRESENTATIVE OF YOUR COMPANY TO LEAVE!!!! No reason why she should not be able to still have enough hours to maintain her life as she had been in years past. By the way even on her last day (today) she still was smiling and pleasant and exclaimed that she loved working there. If you want have a good representative for your company you should be happy to do whatever needs to be done to keep her on board. Hard work and dedication needs to be recognized through merrit not through forcing out.

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Diane Grosberg August 26, 2014 at 1:27 pm

I too have a complaint. The Walgreen’s in Sebring south, Sebring, Fl needs some dyer help. I myself no longer go there, I changed to CVS because I could not take the stupidity of the way the Pharmacy is run. I do take care of my ex husband and call his medication into this Walgreen’s. The last time I did that, they gave him a partial fill because they were out of that particular medication. That was on Aug. 19th…on the 21st I called and was told that a truck would be in later that evening and it should be ready then. On the morning of the 22nd I called and was told a truck would be in later that day…no such luck. On the morning of the 25th I called again and was told the same story, by that time I lost patience and blew my top because my ex husband was out of the medication by that time. I did have someone call me back the same day and by later on that evening I did receive the medication. My fear is that what happens if someone dies waiting on this pharmacy to refill prescription’s? Does Walgreen’s really want a lawsuit because eventually that is what is going to happen! I will continue to talk my ex husband into changing to CVS because he can not afford to go without his meds. Walgreen’s, you need to wake up! I’m sure Mr. Charles Walgreen’s Sr. is rolling over in his grave!

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Kathleen Ford August 24, 2014 at 3:30 pm

To whom it may concern; My name Is Kathleen, I live in Hartford, CT 06105 I’m writing you with a complaint about one your Walgreen at 161 Washington, Street, Hartford, CT 06106, 1-(860)522-5005, I’ve been calling for more than an hour and there’s no answer or teleprompter to pick the phone line up so that I may call my husband medication in, so that Ican then in turn pay for a ride to pick his meds up. I ddon’t drive and my husband can’t walk to pick up his meds because of his toes has been amputated due to diabetes and the Doctor’s want him to keep pressure off of the right foot.

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Michele Giammatteo August 18, 2014 at 10:21 am

Walgreens located at I-45 N & Tamina, TX. TERRIBLE pharmacy! I’ve filled out survey form with a request for personal contact from headquarters. Never had a response. Only 1 pharmacist on duty except from the hours of 1-3p.m. Quite often your new prescription has 25-100+ customers before you.
I’ve had RX’s lost and auto refill status shut off. My RX’s have been delayed because they are contacting the doctor. WRONG doctor, mine retired 2 years ago. Also, they were given my new 6 month RX by my new doctor and used it last month but lost it.

TODAY was the TOPPER! After 3 call-in’s by my husbands doctor the pharmacy has yet to fill his RX. WHY? They say (as usual) they have not received a call back. I opened my records to find out why they are sending me texts that my auto refill RX is delayed and find my husbands call-in RX’s were placed in my name!!! My husband has diabetes and needs his RX’s!!

-Flu shot availability is slow and just as time consuming as a doctor visit.

-Every 6 months my new RX’s are delayed because they don’t have them and must contact my doctor. Originally my refill date started on the first of the month. Now they are different days and dated from the 20th and on.

-No solution to a problem can be solved by phone. One MUST go directly to the counter to correct it AND you must return and return because they didn’t enter the problem to correct it.

-It took 3 months to change to my new insurance coverage.

-Never tell me my RX isn’t covered by my insurance. They put it on Walgeens discount. Very easily I could call my doctor to request an RX that is covered.

It’s a MAJOR headache to deal with them! Our area has a population of over 100,000 and we have 1 Pharmacist? During flu season there is no place to stand in line to pick up your monthly RX’s.

Doesn’t ONE PERSON in Corporate care????

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