U.S. Postal Service Corporate Office

U.S. Postal Service Corporate Office Address

United States Postal Service
475 L'Enfant Plaza SW
Washington, DC 20260

Contact U.S. Postal Service

Phone Number: (202) 268-2500
Fax Number: (202) 268-4860.
Website: http://www.usps.com
Email: Email U.S. Postal Service


CEO: Patrick R. Donahoe
CFO: Joseph Corbett
COO: Megan J. Brennan

U.S. Postal Service History

TheĀ U.S. Postal Service (USPS) is also known as U.S. Mail and the Post Office. It is an independent agency of the U.S. federal government. They are responsible for providing postal service to all Americans at a uniform price and quality, regardless of geography.

The USPS has its roots in 1775 when Benjamin Franklin was appointed the first postmaster general during the Second Continental Congress.

The Post Office Department was created from Franklin’s postal service in 1971. It was transformed into its current form in 1971 under the Postal Reorganization Act.

The USPS stopped receiving taxpayer money in the 1980s. The company had its peak volume in 2006 but revenue dropped sharply due to a recession-influenced decline in the overall volume of mail.

In 2012, the USPS employed 515,144 workers with a fleet of vehicles of 212,530. The USPS’ revenue for 2012 was $65.2 billion, with a loss of $15.9 billion.

The USPS faces steep competition from package delivery services such as FedEx, DHL, and UPS. In addition, the company must put $5.5 billion annually into an account to pre-pay retirees health care costs.


{ 17 comments… read them below or add one }

Soledad Beltran April 22, 2014 at 8:46 pm

Can you help me out I’m having a bit of trouble I need the correct e-mail address to where to send the messages, also need the correct fax number to send a employment application, and to who I have to direct myself to.


Jamillah April 17, 2014 at 4:39 pm

James Byrd, site manager of the Riverdale, IL office located at 661 W. 138th St. Riverdale, IL is beyond despicable to customers and customer PACKAGES. He blatantly told a customer that he nor his carriers are responsible for her package that was lost. I have had MANY packages lost and not delivered through this office. He is the site manager and REFUSES to address the issues caused by lazy employees. A simple retraining or stronger oversight could resolve HUGE problems such as lost federal documents, cheques, and business mail. It is imperative that this man is removed. He is under the impression that the USPS will do nothing about it…and I’m starting to belive it as well.


chris April 8, 2014 at 5:59 pm

Gravesend Ave U Brooklyn, NY is one of the worst in brooklyn. There is always long lines at any given time and only 2 tellers. People are always fed up. lines usually go to the door. This place needs to be checked out , they need more employees to work the window.


PG April 8, 2014 at 3:59 pm

We have complained about our local Post Office numerous times in the past and still subject to mediocre service.
If our packages aren’t been ripped open in the past its Racist Carriers stepping in our Flower Beds destroying our property.
I say Racist because we are African Americans & almost all the carriers that we have had issue with were all white.

This barrage of harassment would not happen if we were white & we would like to see all the guilty parties FIRED..
The management at that facilities either condones it our helpless in fixing the problem.
We would like to see swift action taken in correcting this government institution.

Thank You


Vanessa Adames April 7, 2014 at 8:10 am

Good Morning,
Brownsville Post Office is the worst, the employees do what they want, the phone line is always busy, they lines are always long, they employees (CS) always have attitude, they change their business hours, they put the mail in the wrong box. They do not mail out the orange slip for H & M and other companies. This has been going on for at least 3-6 years.

Please come and visit this post office so you can see for yourself.


Scott Wallace April 3, 2014 at 3:34 pm

I have several complaints, The first is that the City of Industry, CA sorting center intentionally lost my package. I attempted to speak with the Plant manager by the name of of Steve Worley and I was only able to speak with his secretary “Karen”. I was told by Karen that the City of Industry, CA Sorting plant mis-shipped my Priority Mail package to Denver, CO sorting facility. Then to make matters worse, the Denver, CO facility sent my package to Bell Gardens, CA sort facility. No one really knows where my package is and no one seems to care about whether or not I get my package. Karen had stated to me that “The USPS just does not have the time to care about my package. My next complaint is at the Valle Verde post office in Henderson,Nevada. Each time I am supposed to get a package that is too big for my P.O. box there, they could put my package in a Pick-Up Locker, but no, they decide to leave a Yellow pick up Mail ticket, then to make matters worse, they decide to insist on Photo I.D. that has to have my address on it, then they copy down personal information from my I.D. so that they can have my Secure information for? I also have had times in the past where they have illegally held my mail for a week at a time and then finally put the accumulated mail in my P.O. box when they are “Ready to release my Mail”. Sounds very creepy, and this is the best mail system in the world? If that’s the case I sure Don’t want to know about another mail system in the world that would be worse. The U.S. mail system should be Dis-banded. By the way, my tracking # for the package that I still do not have after 7 days of waiting is:


tracy king March 27, 2014 at 8:48 pm

My mailman is putting my mail in other peo ple box over and over again


Jamie March 27, 2014 at 7:28 pm

The post office in irvine, ca on 1 league, irvine, ca 92620. This is a complaint about the so called “manager” AL HEREDIA. You should be ashamed to hire someone like him. All he does is treat customers terribly. He is very unprofessional and talks to people like they are pieces of crap. I stood and watched as he attempted to help person after person in line talking to them all in the most rude way I have ever seen in my life. He should be fired!! Corporate needs to look at the yelp reviews for this post office site and really change things up and hire new people.


Betty March 4, 2014 at 12:44 pm

I ship a package (books) international to Hong Kong China by using the USPS serivce, but with the tracking # LN795671612US last update was 2/17/14 at Chicago, IL. I have been calling many times to different department (Chicago outbound customs, Chicago USPS Intl outbound and my local post office), all three department telling me difference store of where my package is and they are not taking the responsibility at their place. Right now, I canno tell what happen and where it’s at since my friend from Hong Kong told me he didn’t recieve it. It’s been over 3 weeks that I send out from 2/14/14. None of the people I called to USPS willing to help me.

I hope to get a answer from someone or high level manager to help to track my package. Thank you.



Shirley Walker March 3, 2014 at 9:16 pm

I don’t know where to start, it’s a number of things I have to address. I ordered some shoes online and when, I looked up the tracking information it said my package was delivered on Friday February 28, 2014 at 5:56. However, I didn’t receive my package. I called my local Post Office to inform them that I didn’t get my package and they basically told me it was not their problem and I should call the company and explain I didn’t get my package. The mail carrier claimed she left my package at my door, but I was home the whole day and didn’t get my package. I spoke with the supervisor and she implied that, I got my package and is just saying I didn’t. Say what? I’m trying who’s going to be responsible for my missing package?


maureen o'mahony February 27, 2014 at 3:21 pm

I have emailed and visited the USPS i can’t find a number for your ceo pls have him call me at 516 993 XXXX for i am filing a compliant with the BBB.

516 993 XXXX maureeen o’mahony pls leave a direct nubmer you need to wait two hrs on the 800 number thank you very muc


Zuzana Long February 18, 2014 at 1:51 pm

Since I am unable to get a helpful response from United Postal Service Office on 3400 Coit Rd, Plano TX 75075. I am turning to you as a last resort. I stopped receiving my mail in mid-January without notice and for the past 3 weeks I called, visited in person the postal managers without any answer. They told me they received a notice about me moving out, but when I asked them who send it or proof of the notice they claimed that they lost it. I am living at the current address for the past 2 years and no one sent in any move out notification. The post office manager was very arrogant and very insulting to me when I asked him where is and when will I receive my mail from the past month. He said my mail is traveling around the Dallas area and cannot be tracked. The undelivered mail cost me several thousands of dollars in loss. I have my pay checks in the mail, my new insurance card for me and my daughter and many bills that I will have to pay late fees. I am a single mother with no family and my 7 years old daughter got very sick and I could not take her to the doctor because I did not have the insurance card and my paycheck. I have no words of how these people destroyed my life and I have no ways to fix it.


Jasmine cirino February 13, 2014 at 5:55 pm

I have a complaint about the mail carrier for my house. I am really discusted about the dilevery service that I pay for and don’t receive. I payed usps for a package extremely important to me it was garrenteed for delivery on 2/13/14. Before noon. I was inconvenienced to wait for this package n the mail deliver put a slip in my mailbox stating that he came n no one was home. I was waiting for him since 8am. 1st of all I would not pay for next day dilevery if I was not going to be home. This is not the first time he has done this. I believe if i pay you for something you should deliver. I looked it up on line n he said he came at 11:am witch is false, I can prove it due to I have two cameras in front on my house.

From a really unhappy customer…


S.Damon February 10, 2014 at 11:56 am

I am writing because I am not receiving my mail but getting someone esle mail and I live here, So I would appreciate if something can get done about this my old address if need is XXX Eastlynne Ave Balt. MD 21223, New address XXXX Penrose Ave Balt. MD 21223


Dawn Misty Thompson January 18, 2014 at 4:02 pm

I Dawn ( ” Misty ” ) Thompson is writing u this letter 2 inform u that I put a change of address in a couple of weeks ago. My old address is XXXX S. Madison Ave, Yuma Az, 85364. My new address is XXX S. 1st Ave Apt X, Yuma Az, 85364. Can u please fix it so my mail can be sent 2 my new address. Thank u Misty Thompson


b bennett January 16, 2014 at 5:19 pm

Why does the Fort Worth District management team think that they can directly change an employees direct request for Annual Leave through the ERMS system to LWOP? When a confirmation number is issued, do the managers not receive this information electronically? Why can they not be held accountable for denial of direct benefits as outlined in Ops. Manuals and Union Contracts? How long must we endure the abuse heaped upon us by horrible management teams? It is time for a change in the attitudes of our lower level managers! LWOP’d 24 hours of requested Annual Leave! FMLA approved and certified!


tracy king December 19, 2013 at 8:01 am

I have a complaint , about my mail carrier .lm not recieving my mail .he is putting other people mail in my mail box l live at XX ludwig lane, si ny 10303., he puts 45 , 39, 37, 41, in my box.where is my mail.he is the worst.he is leaving packages in the van saying that’s nobody home .we need another mailman he’s horrible.


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