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Rent-A-Center corporate office

Rent-A-Center Corporate Office Address

Rent-A-Center, Inc.
5501 Headquarters Dr.
Plano, TX 75024

Contact Rent-A-Center

Phone Number: (972) 801-1100
Fax Number: (866) 260-1424
Website: http://www.rentacenter.com
Email: Email Rent-A-Center

Executives

CEO: Mark E. Speese
CFO: Robert D. Davis
COO: Mitchell E. Fadel

Rent-A-Center History

Rent-A-Center or RAC for short was founded in 1973 by Thomas Devlin and W. Frank Barton.  Mr. Devlin came up with the rent to own idea after working for an appliance rental company in Wichita, KS.

Current CEO, Mark Speese, joined the company in 1979.  The company went public in 1995 and has gained many of its current locations through acquisitions of other companies including DEF Investments, Thorn Americas, Rent-Way, Rainbow Rentals and Rent-Rite.

Rent-A-Center currently operates over 3000 locations in the US, Canada, Puerto Rico and Mexico.  Although originally founded in Wichita, the corporate office is now located in Plano, Texas.

 

{ 204 comments… read them below or add one }

Adam Aldridge October 21, 2014 at 1:07 pm

I’ve been going through rent a center for quite some time with an Acer icona tablet. Had issues with store manager upon servicing it when the screen was cracked one morning upon waking up. Manager told me I couldn’t replace the cracked screen cuz the insurance only covers wear and tere on it. I’m curious as to what the is when pertaining to an item that is touch screen and would get wear and tere. I eventually got it replaced after a long argument, my sexual preference being thrown into the situation by the manager, and the fact he slammed my SD card on the table and crackedat the store locationin the meadowview shoping area of Kankakee Illinois which is where I reside. They replace it but instead with a new one like I was guaranteed to be receiving but with a one the has appsbuilt into it that upon opening are causing it to crash and restart the tablet every time. If this issue isn’t handled the right way this time I’m making it into a legal matter. I will not be screwed out of my money.

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mario October 23, 2014 at 2:03 pm

It didn’t crack on it’s own lol either you or someone cracked it and he’s right it will only cover wear and tear. That’s like you buying a car and telling the dealership to replace a broken windshield with manufacturer warranty it’s not gonna happen. And second of all why would they give you a new one it should be something similar, you don’t total your vehicle and get a new car lol get real.

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Victoria October 20, 2014 at 5:03 pm

I owe 160.00 on a lab top from rent a center. I started having problems with it the same month. So the employee from rent a center gave me another laptop that was supposedly new. That was a joke, just as the employees are. I will no longer do business with rent a center. Anyone thinking of doing business with rent a center, run!!!!!!

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Lawrence Dale Cmar October 19, 2014 at 1:00 pm

Be careful which store you do buisness with in PittsburghPennsylvania. I recommend going to the Mt.Oliver store to deal with a awesome Manager named Angela McCullough. Do NOT go to the south side East Carson street store. It is run by AssClown Jagoffs. They will destroy your property trying to bring in or take out furniture. The associate Eric was like a bull in a china shop ripping apart my wooden banister. His reponse was “My Bad”. And the store manager, Josh, cant multi task whatsoever. Again..go to Mt.Oliver and deal with Angie McCullough only. She cares about customer service and is very professional.

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Kymberley October 19, 2014 at 10:10 am

Well i started out with aarons and then went to rent a center, they did beat aarons price on a king bedroom set and before we even signed the lease we were promised that they will ordrer all new for the king set because the set now is all beat up. well now we hear that they dont know if they can give us a new set for the same price. Do you think im gonna fork out all this money for a beat up bed room set? NO iam not so if they dont keep there word on this new bedroom set. I WILL write the worse review out there for the Apopka Fl location. and BTW we where promised the new set by the Manager in the store. we shall see because otherewise they lost a NEW customer. and i will let it be known that they DONT keep there word on something NEW! and i will BE RETURNING to AARONS!

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Thomas Sanchez October 17, 2014 at 6:34 pm

Hello my name Thomas Sanchez.. and I had bought a tv from one of your stores.. Well I paid mine off and my sister had added her name to my account so she could get her a tv as well.. Well her tv broke. So she took it back and still had to pay in it.. Well I played mine off.. and rent a center in Dinuba ca is saying I owe the money on my sisters tv that’s not rite. There saying I have to pay it because we lived at the same address.. and I told them I didn’t want her on my account..so something needs to get fixed because it’s messing up my credit.. please call me at 559493xxxx. Thanks

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Bobbie October 16, 2014 at 8:19 pm

I have been dealing with the rent a center on N young blvd, chiefland, fl for some time now. Since they have changed managers several time along with the staff they have been nothing but rude, especially a employee named Amy. they call me a day in advance to make sure that i will be in to make a payment and they call the day it is due. I spoke to amy on the phone to let them know that i would be in to make a payment and she said that I was already late (which I am not) and that they would be sending a truck out to get the laptop ( i owe $110). I was told from a previous manager that if a certain percent of clients make their payments on time they get a bonus for the month. I will no longer do business with them.

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