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Outback Steakhouse Corporate Office

Outback Steakhouse Corporate Office Address

Outback Steakhouse
2202 North West Shore Boulevard Suite 500
Tampa, FL 33607

Contact Outback Steakhouse

Phone Number: (813) 282-1225
Fax Number: (813) 286-2247
Website: https://www.outback.com
Email: Email Outback Steakhouse

Executives

CEO: Elizabeth Smith
CFO: David Deno
COO: Roger Chacko

Outback Steakhouse History

Outback Steakhouse was founded in 1988 by Bob Basham, Chris T. Sullivan, Trudy Cooper, and Tim Gannon.

Outback Steakhouse is an Australian-themed restaurant, with an emphasis on casual dining and large portions at affordable prices.

The first restaurant was opened in Tampa, Florida.

Outback’s parent company changed its name to OSI Restaurant Partners in 2006.

In 2007 the private equity firms Bain Capital and Catterton Partners bought OSI Restaurant Partners for $3.2 billion.

The company became Bloomin’ Brands in 2012 and went public in August of 2012 at $11 per share.

Bloomin’ Brands operates the restaurants Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s Prime Steakhouse, Wine Bar, and Roy’s.

Outback Steakhouse has 979 restaurants in 22 countries throughout North and South America, Europe, Asia, and Australia, including over 100 locations in South Korea.

 

 

{ 124 comments… read them below or add one }

Meg December 12, 2014 at 5:08 am

I know no one reads these which is a shame, that’s why this board is here for someone to be in charge of reading our complaints. My husband works for outback, he’s been a manager for a while. Christmas is coming and every year the so called bonus they give the management is ridiculous! The amount isn’t enough to get anyone very far. It’s been years that you’ve handed out this same amount, isn’t time for you to give your management a raise this year on thier bonus’!!!! I believe so!!!! I know you have the means to do it. Get it the Christmas spirit, families need it. That amount may be OK for a single guy, but a family of four doesn’t barely get gas in your car and maybe a little food. I just know when my husband has been with your company for over 10yrs I think he deserves more than chump change.

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SHUBBIE December 5, 2014 at 4:30 pm

One the 29th November 2014, my family and I went to celebrate my DADS 70th birthday at the OUTBACK STEAK HOUSE, 6505 REGIONAL STREET, DUBLIN. CA 95568.
OUR FINAL BILL WAS 225.74, BUT ROUNDED IT UP TO $230. WHCU WAS A TIP OF $4.26.
When I was going through my credit card statement on the 2nd of December, I realized outback steakhouse had charged my credit card for the amount of $280, I contacted the restaurant because I initially felt it was an honest mistake, and spoke with a manager by the name Israel, he confirmed the tip was $54.26, I told him I did not give a tip of such an amount that obviously there was some mistake. From our conversation, I realized the was fraud going on, that someone must have added a 5 in front of the 4 to make it $54.26 and altered the 3 on the $230 t0 8 to make it $280, he said he was just a manager and he couldn’t deal with it that he would pass it on to the owner. I asked for the owners details, and when I did not hear anything back I contacted the owner (by the name ENRIKUE) today 5th December 2014, the owner was so arrogant and even said “HOW COULD I HAVE GIVEN A TIP OF $4.26”. I TOLD HIM I HAD A RIGHT TO GIVE ANY AMOUNT I FELT LIKE AS TIP, ESPECIALLY IF I DID NOT GET A FANTASTIC SERVICE. which made me to believe the owner and staff have been defrauding customers buy changing the numbers and charging more, he even said his business is worth $5million, so $50 was nothing to him, and that he would have to speak with his waiter that it was her word against mine!. I made him to realize I have a proof, but he was so rude. Please I would like this matter to be looked into, because I believe this isn’t their first time and I would like people to be aware of tip fraud going on, and I would also like a refund of my money and restitution for trying to defraud me. i am taking this matter further.

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tammy mojica December 2, 2014 at 5:58 pm

Had a business dinner at Brandon location on nov1st 2014 @ 5 pm party of 5 I have never had such a rude waitress that embarrassed me in front of my employees with her lack of respect to the elderly our food orders were incorrect n we had to wait for the orders to be corrected as of now I will never have another business or personal gathering in outback ever again

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Paul Amenta November 30, 2014 at 8:57 pm

Can you please email the itemized meal receipt details for reference number 0913010000171 on 9/13/2014 at 7:19 pm. Meal totaled $52.55 plus a $10 tip. Store location is 1138 at 7 Drayton Street, Savannah, GA 31401. My telephone number is 484-896-****. Thank you!

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RHONDAB1166 November 29, 2014 at 12:39 pm

What was to be a joyous day out with three of my grandsons, (6,4 and 2) turned out into an Alka-Seltzer day after spending over an hour and a half just trying to get them fed at the Outback Steakhouse in Pigeon Forge/Sevierville. Since it was black Friday and this area is always crowded at this time of year, I went ahead and did call ahead seating. When we arrived at the restaurant we were told by the hostess that we would have to wait until she wiped off a table, no problem. After standing and watching her sit five or six more tables, she finally showed her to us a table. She had asked me how many children’s menus I need, and I told her 3, when we got to table we had 2 children’s menus and an extra adult menu, no problem, she said she would bring us a children’s menu, After wrestling with a 2 year old because he was the only one who didn’t have one, Pop went to hostess stand and got one, no problem. When our server arrived, after a short wait, we went ahead and ordered our food plus a Bloomin Onion. After about 10 minutes our server brought us our drinks and bread plates, (no bread) no problem. No silverware, I had to ask a manager to get us some, no problem. Waited about 5 more minutes and bread finally arrived. The boys were starving and scarfed that down real fast. We then got our onion, (over cooked and tough) but again most of it was eaten really fast. All of this had taken about a total of 25 minutes from ordering to the devouring of the onion. Then came the wait!!!!! and we waited. Lots of fun with three energetic boys. After about 10 minutes I asked a server walking by if we could please have some more bread. We got it about 10 minutes later, still no food. After sitting waiting on our food for 50 minutes, a female manager walked by and I asked her if she could please check on our food. Explaining that the boys were hungry and we had been there for quite a long time, she then asked me if I wanted her to bring them some Animal Crackers, No, we just want our food. she came back about 5 minutes later and said they were putting our food on plates, about 10 minutes later we received our food, the kids chicken strips were cold, their cheeseburger was cold (good thing they had fresh fruit for their sides or that would have been cold too). My husband had a baked potato and Parmesan Chicken, (you guessed it, COLD!!!) just glad I had gotten a salad.
The table behind us had arrived about 45 minutes after we had gotten and their server was so apologetic because they had had to wait for about 15 minutes on their soup, bought their meal and just lavished them with gift cards.
I guess because we had children with us we were considered second class citizen and we were just expected to wait?
When I paid the check, I didn’t leave it on the table, I asked to speak to a manager, the third one that I had had an encounter in the hour and a half I had been there. I explained part of what had happened to us on our dining experience and he asked what do you want me to do, take care of your check? No, I don’t want you to take care of my check, I just want you to know I WILL NEVER NEVER BE BACK TO THIS OUTBACK AGAIN.
Don’t want you to think I am a high demanding snob, or a baby when things don’t go just my way, or that I am somebody that want something for nothing. I own a restaurant myself and have been in the restaurant business for over 35 years, and this experience was inexcusable and should have been rectified LONG before I ever said anything to the third manager.

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Elaine November 28, 2014 at 10:01 pm

Hi, I went to Outback tonight Nov 28th 2014′ with my daughter…I’ll get right to the point…the steak just about Moo’d on my plate, my asparagus was as skinny as a piece of linguine and was so badly burntI couldn’t eat it, I was able to pick up my mashed potatoes in one whole piece, ice cold, hard… My daughters bun for her hamburger was old and dry, it crumbled in her hand. The best part of all, was she i asked the waiter to pkease have my meat cooked a little more, he told me please put my meat on another plate…ummmm the only other plate I had was under my coffee cup, so, yeah, I moved my coffee cup, put my steak on that plate and Handed it to the waiter..I thought it was a joke, I even looked around for the camera, anyway, i hot back my steak, in a new plate with new potatoes and asparagus but then was unable to still eat my steak because it was so full of fat and veins….we actually paid – just so we could get out of there and go home. Neverrrrr again, Sorry Outback….not sure what’s going on but, you guys here on Long Island, lindenhurst …have no idea what your doing.

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Krauss November 24, 2014 at 8:58 am

Last night, we dined in the Outback located in Bay Terrace, NY. Server introduced himself. Appeared very nice. We requested two waters and a diet coke for my daughter before we ordered. We eventually received (8 minutes later) the drink orders with one loaf of bread for three adults. Sadly the coke delivered was regular and not diet. Took us another 10 minutes to rectify the soda issue and receive another bread. Then we ordered our meals. Two of us ordered steaks. These entrees come with one side and either a salad or soup. The other meal was a hamburger… We requested the hamburger to be delivered between the bun… No lettuce, no tomato, no mayo, no mustard or anything… Basically naked. When we finally located the waiter, we requested the whereabout of our meals. He responded with it will all be coming out soon. My wife immediately stated, “make sure the salad and soup are delivered at separate times, so we may enjoy them separately”. He agreed. The soup and salad was delivered shortly as he promised. I was maybe half was done with my soup and another waiter came to serve us our main courses. I advised that waiter that we were not ready for the food because we were still eating our appetizers. He took them away. When we finished our appertizers, they brought back the same food that they delivered earlier that they had been placed under some warming lights. My steak was ordered with garlic mashed potatoes. Unfortunately, there were NO mashed potatoes with my 6 ounce steak. He advised me that they were making a fresh patch of garlic mashed and it would be ready shortly. The hamburger was served with everything that the menu offered… Not the way we requested it… NAKED!
So they apologized and took back the hamburger promising a new one. By the time they brought the new naked hamburger … With my potatoes, I had one bite of my steak left. I ate maybe 25% of my potatoes. My daughter and I now had the pleasure of watching my wife eat her meal… Alone!
We had the manager/owner Ivan Rodriguez come over. He was already advised about the hamburger blunder … So he offered us a free dessert.
I further explained to him all of the above, in addition when a group of people come into a restaurant they expect to eat at the same time…. We don’t expect to eat in shifts. I further complained that IF the entire meal is not ready to be served at they same time, then WHY would you serve anything… Just wait. To receive my steak and then wait for my potatoes for the length of time to complete 90% of my steak is just stupid! The kitchen should know better than to serve main courses in shift to individuals as well as parties.
I would have expected the owner to save face by either giving me my meal for free and/or a gift certificate for $50.00 to come back again to prove Outback can provide the proper service that they always plan to deiliver. Very disappointed in the owner handling this situation as well as the experience we endured.

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Marc Shelton November 20, 2014 at 12:51 am

I know most of your comments are negative, I love the Outback in Houston on Westhiemer and Lyle Hart does a great job, Don,Tony,Ryan are all great!! The bar staff is just as good. I have only one problem every time I dine in It is freezing cold, I found out tonight they have NO heat around the bar area and the thermostat will not go over 72 degrees. The problem is you are cold and your food is cold before you eat it. I’m not the only one, everyone around the bar complains.
I visit this Outback four times a week and really like it. Can this problem be solved? If at all can the vents be adjusted so the cold air does not hit your customers face? I will be glad to bring a ladder and adjust at no charge. Other than that I give them a 99.9 rating. Please let me know.
713-628-XXXX

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Marc Shelton November 22, 2014 at 3:15 am

When can I expect a reply?

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Kimberley November 16, 2014 at 8:55 am

On Tuesday of last week, my family and I went to the Outback Steakhouse in Colonie, NY. The service was the worst I’ve ever experienced. We made reservations for four adults and two infant/toddlers. We were seated at a booth that did not allow for the highchairs to pull up to the table. The one year old twins had to sit between the adults or on my lap, as space allowed because the booth was not moveable to accommodate more space. The waiter took our drink order and appetizer order quickly. The babies order was given and requested to bring out as soon as possible. While the waiter was taking the drink order, he asked for my brother’s ID-which was fine-and told us a story how two weeks prior, he served a man dining with what he assumed was the man’s father. He assumed the younger man was of age or the father would have said something. The younger man was only SIXTEEN years old. He then continued to tell me he feels he should be allowed to serve people that serve for the country if they are willing to die for it. (It was Veteran’s Day.) However, a sixteen year old can not be in the military. How was this person not fired for serving a minor? Thankfully, I did not witness this happening or I would be required by law to alert the authorities. After this, we rarely saw the server. It took him over twenty minutes to bring my mother creamer for her coffee, which was then cold by the time she finally had cream for it. Twenty plus minutes for additional water. My brother NEVER had his wine refilled or asked if he wanted another drink. (He drank my water.) We NEVER had the complimentary bread brought to our table even though we requested it. One loaf of bread arrived forty-five minutes after putting our order in. The babies chicken fingers and fries finally came out about an hour after the order was given…8:00. This was only after we called over another server and put in a complaint and asked for the manager. Our entrees finally arrived at 8:15. Then, several orders of our appetizer arrived around 8:20. Another arrived around 8:30. The manager came over around this time and listened to our concerns. She said she’d take care of it. Our waiter came over once more to see how the food was and then disappeared again. My mother had asked for more coffee and cream. No show on that again. Finally around 8:45 we asked for our check…from the hostess since we didn’t see our waiter again for quite some time. The hostess must have alerted the waiter because he showed up and told us our bill was taken care of by the manager and he started removing our plates. Some of the plates that still had food on them and the babies and my sister were still eating. No questions asked…are you finished with this or did you want this wrapped? The manager did try to make up for the TERRIBLE service. However, the waiter ended our evening with more HORRIBLE service and attitude. I would hope this waiter is either trained in better service to the patron or is fired for his incompetence. How sad!

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Jeanne Lagesse November 12, 2014 at 2:06 pm

On Friday November 7th, our experience at the Outback on Mercury Boulevard in Hampton, Va was not a good one. My BBQ chicken salad came with very wilted (possibly frozen) lettuce and NO chicken. The bar order was also incorrect. The manager took my salad back to the kitchen, but by the time I received another, the other folks in our party had just about finished their meals. Not happy, Not impressed, won’t be back and don’t recommend. Not when there are other places just as good and with better service. And like a few of the other comments, there was no concession made to the bill or for future visits. Bad Company Policies.

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Wayne Fee November 10, 2014 at 9:53 am

On Saturday, Nov.8th, my husband and I were celebrating our 39th wedding anniversary so we decided to order Outback prime rib carry out. What a TOTAL DISAPPOINTMENT!! The prime rib was so tough we couldn’t cut with a steak knife! I ordered mine medium and it was almost raw! The portion of fries was ridiculously small; not enough to serve a child. The meat was some of the worst quality I have ever experienced at a restaurant! We both have always loved Outback, but we will NEVER go there again. I think refunding our $42.00 would be a great idea for such substandard food.!

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Jim November 8, 2014 at 12:44 pm

I recently was fired after two years with outback, because another employee threatened me, and I haven’t been paid my final checks, nor did I recieve proper pay for my hours while there. I came from NYC, and with my serving experience I can safely say that the management haven’t the slightest handle over their employees and outback is a playground. The servers are coasting on the good chefs and hoping nobody tests their menu knowledge, which is non existent, and all keys can’t/ don’t do anything. I had ten percent of total house sales the past several months on Every Saturday, and the proprietor at my location fired me based on a false testimony without ever consulting me, his very clearly best server. I also took as many as eight tables the day I was fired for, and drove to get soda for the restaurant as we ran out. I also opened to close that day. What kind of business is this? These people sit in the office and judge without any expertise, and turn the barely high school-graduates into managers. The hosts are rude little girls, the keys are idiots, and most servers panic if they take more than three tables. And I GOT FIRED, when I didn’t do anything. Sorry to the regulars I created for this new location after only a couple months…..still haven’t been paid.

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ann October 30, 2014 at 5:40 pm

Worst dry steak I ever had

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Jared October 29, 2014 at 8:19 am

hi my wife works at out back in grandvill MI and comes home pretty much every night almost in tears because everyone is rude screaming and yelling at each other cussing each other out in front of customers. its a joke the crap she tells me that goes on no one respects any one else its nothing but drama you have managers sleeping around with the waitresses and hostess’s. what kind of a company are you people running. I cant stand to even walk into this place. something needs to change my wife should enjoy going to work not come home in tears every night that she works. and this whole o im a manager im going to play favorites is BS. but I know no one will look at this and if they do nothing will be done about it. this place needs to be investigated.

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Donna Delzer October 28, 2014 at 8:21 pm

We had dinner at the Outback restaurant off 4312 Portsmouth Blvd in Chesapeake, VA tonight. It was the worst dining experience in my life! My husband found tin foil in the marmalade for the coconut shrimp. Potato soup was very cold not even luke warm. The beer on tap we requested the server found out they had ran out of. It took a long time to get server to the table and when we requested the manager about the tin foil she took over 20 minutes to come by and said she had no idea how tin foil got in there. The server offered bread but that never came. We did order Alice and Springs Chicken as an entrée and that too was a disappointment. It was small and only had a few fries on the side. I gave up and just left the restaurant. My husband stayed and paid the bill. We ended up being charged for the entrée. I just couldn’t believe the manager didn’t think it was serious that my husband had almost swallowed tin foil. Her reply was only she didn’t know how it got in there like it was no big deal. We will never go to this restaurant again I can promise you that. We were there around 6:30pm on Tuesday evening. The restaurant wasn’t even full.

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