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Noodles and Company Corporate Office

Noodles and Company Corporate Office Address

Noodles & Company, Inc.
520 Zang St Suite D
Broomfield, CO 80021

Contact Noodles and Company

Phone Number: (720) 214-1900
Fax Number: (720) 214-1934
Website: http://www.noodles.com
Email: Email Noodles and Company

Executives

CEO: Kevin Reddy
CFO: David Boennighausen
COO: Keith Kinsey

Noodles and Company History

Noodles & Company was founded in 1995 by Aaron Kennedy as the Noodle Shop Company.  The first restaurant was located in Denver, Colorado.

In 1996, Kennedy opened a second location in Madison, Wisconsin.  The restaurant received a negative review from a local newspaper.  Kennedy decided to revamp the business.

In 1997, after turning the store around, a second location was opened in Madison.

In 1998, there were 5 locations.  By 2000, there were 17 restaurants.

In 2003, the company name was officially changed to Noodles & Company.

Today, there are nearly 350 Noodles & Company locations in 27 states.

 

 

{ 12 comments… read them below or add one }

Shany September 12, 2014 at 11:04 am

I am writing regarding an incident that occurred at the location in Arlington, VA. My family and I all went there for dinner. We ordered 3 pad thai and some other dishes as well. 3 dishes arrived at the table, leaving out 2 pad thais for my husband and I. We waited for 20 minutes. The what seemed to be the manager came over and demanded a receipt because we asked where our meal was and took the receipt and didn’t believe us. I had to go to the register to ask for my meal and they handed it to me. Then she got upset and took the plate from me and told me that she would bring it to the table. This was the worst customer service. The cashier was nice and the server as well.

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Lena August 19, 2014 at 4:15 pm

To whom it may concern,
I just wanted to voice my concern regarding an incident that occurred at your Burlington, MA location on 08/19/14 at approximately 1pm. The manager at this location was extremely rude and inappropriate. My colleague and I were coming from a neighboring restaurant at the time and seated in the patio area, instead of approaching as politely to ask us whether we were planning on buying anything at the establishment (which we WERE at the time), upon seeing our food, he loudly started asking us why we exactly we were seated in the patio “it was not Qdoba”, and that we need to leave immediately. Now I understand that business is business and perhaps we should have entered the restaurant first, purchased our food “to go”, and then sat at the patio, but the way this manager treated us, even if we weren’t going to purchase anything, was beyond inhumane. He raised his voice at us and repeatedly yelled “you need to hurry up and leave immediately!” while hovering over us and pointing his hand as if he were reprimanding some kind of animal (all this while in front of other customers). As a matter of fact, it truly was reminiscent of a person chastising an animal. My colleague and I, in horror at the treatment we were receiving, quickly packed up our stuff and left, vowing to never be a “Noodles and Company” customer ever again! Furthermore, another couple seated next to us, equally shocked at the manager’s actions, stated that “we did not deserve to be treated that way”, and I’m sure they eventually left as well. I have never in my life been treated so poorly and felt like a second class citizen. Now, I’m not sure what it was about us that drove him to this reaction, maybe it is because of how we looked, maybe it is because my colleague and I are minorities (we actually happen to be 2 senior scientists at a neighboring biotech company), we don’t know. Nonetheless, a little kindness and customer service goes a long way. Now this review may not mean anything to you, but I plead that if anything can come out of this review, let it be your providing proper training in “customer service and hospitality” to your employees, -seeing as how you’ve already lost the business of my friend and I, our coworkers, friends, and family members.
Sincerely,
Concerned ex-customer.

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mwelch July 17, 2014 at 9:07 am

I read online how employees are treated so fairly. Really? That has not been what I have seen. From general manager lying about who she was to a termination of an assistant manager without physical evidence. To letting employees gang up tell lies about people not do there jobs and blame it on others. No fair treatment? Your lucky your company hasn’t been sued! Or with your practices maybe you have a lot. Sad Sad Sad I will tell everyone I know never to eat at your stores because you company treats employees like dirt.
M Welch

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Judy Schultz July 15, 2014 at 8:32 am

I’m not sure this is where I want to post complaint about noodles and company but I am furious. I ordered a chicken soup with gluten free noodles. I do not have celiac disease but have taken tests due to digestive issues and they found my system is gluten sensitive. So what that means is my body cannot tolerate gluten and it reacts by severe cramping and bleeding. So I ordered my soup and trusted that the noodles were gluten. As I was eating it I thought the noodles seemed soggy and after eating a little more realized they weren’t gluten free. By this time ( and my body doesn’t need much to react) I stopped eating the soup but was too late. I was up half the night cramping and bloated. I just want corporate to know that it is not ok for their company to make that kind of mistake. It was horrible, I suffer from a chronic illness and eating gluten messes with my health. It is NEVER something to take lightly and if anybody is gluten free I would be extra careful with your order at noodles and company

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Carrie B May 28, 2014 at 4:59 pm

I recently moved to Denver, Co and was new to the Hampden Area. I go to Noodles & CO all the time because your food is so fresh, and a wide variety of options. I decided to check out the location nearest my house (6300 E Hampden Ave Denver, CO) for lunch today. It was around 2 p.m. on a beautiful Wednesday, so there was not much business. I was greeted promptly by a very friendly cashier and even told about your new menu items which she spoke highly of. I decided to go with my usual because my heart was set in your steak stroganoff but I will definitely be back for your asparagus and chicken dish. The manager brought my food out promptly, asked me if I was doing alright and how everything was. Before I knew it the cashier was bring me a box and asking if I would like my drink to go. This was the best experience I have had at one of your locations and because of that I will be visiting more frequently.
Great job all around today! (I think their names were Beatrice & LeAnne?)
Thanks!
Carrie B

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jack white April 12, 2014 at 5:50 pm

I will never enter a noodles again. My family visits on average about 3 times a week. A couple of weeks ago we were on vacation visiting family in Greenville N.C. and saw u had recently opened a store there, so we took our entire family for dinner bragging about noodles. I was so embarrassed! We r a god fearing and loving Christian family. I know the morally challenged also need to work and earn a living. I don’t frequent restaurants who employ homos cooking food(its a known fact that queers r a leading carrier of aids) but as long as they are cashiers I have no problem. My problem w/ the Greenville store was 2 girls (1 being a shift super. and the other a cashier) were all over each other, flirting and petting and being disgusting. I try to teach my children moral values and ethical behaviors and was so embarrassed by these two individuals, i will not go back! If it was unnoticeable would been one thing. I wouldn’t have noticed but my son heard 2 guys talking in the booth behind us about them, and then I had to explain about morally corrupt people and their pervrted ways. DIsgusting! Wont be going back

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JoAnn Pulphus April 8, 2014 at 6:37 pm

My son worked for the Mankato, Mn location and his General Mgr. named CHRIS would not allow him to leave the line when he was SEVERELY burned on his forearm while preparing food for customers. He was told that it was far too busy to leave the line and he had better not go. According to my son, she was unconcerned with the burn he had received. He had to be treated for second degree burns and has a permanent mark. I do not live in the state, so I only became aware of this recently. I would appreciate you looking into this ASAP. I can be reached at my email address as listed. I do plan on calling your corporate office as well.

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Barry Sebbing March 27, 2014 at 5:32 pm

Had dinner at your Vienna, Va. restaurant. Would like to commend the manager, Andre: Clean cut, respectful, attentive (clearing tables, working the counter, etc.) and bright. Take care of him. He is an asset to your business.
Barry Stebbing

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Bryan December 24, 2013 at 2:33 pm

12-24-13

Hello, my name is Bryan P. your former employee as of yesterday from the Hamilton Town Center Location. I’m sitting here writing you this message starring at my Christmas tree wondering which presents of my daughters to not give away and to return. I find your company’s decision to fire me two days before Christmas sad and unprofessional. I had no previous write-ups and no verbal warnings before I was let go, I was never even offered a chance to explain myself. I consider myself a hard worker and I did everything I could on a daily basis to make the restaurant successful. Justin Charles the general manager who had me fired cannot do his job. He is late every other day, has NO leadership skills and is just an all around a very lazy employee. He makes a working atmosphere based on him being lazy and making some people work harder just because he himself is too lazy to do his job. I asked a couple of weeks ago to be moved to another location to get away from these issues. I could not fully explain my reasoning in which I wanted to be moved to another location in fear Ben White the area manager would have me fired, as Justin and Ben are very close friends. I’m the third person who asked to be moved to another location for the exact same reasons, the other two employees being Zack H. and Jack R. who are now located in the Castleton location. I was let go for coming in late and supposedly altering my time. Justin just gave away ten hours on multiple employees’ checks, Jack R. from Castleton being one of them. I could make a list of things that Justin should have been fired for and nothing was done. I make one error, my first error and I’m terminated immediately. I fell as if my termination had nothing to do with me personally and more of an act of desperation of a man who is in fear of losing his job himself.

Noodles is a fairly new concept and that’s what drew me to be employed, but if you plan on running your business by punishing those people who work hard every day and rewarding those who are lazy but are simply friends with the right people I find it hard to believe you will last very long.

Merry Christmas,

Bryan P.

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Kelley Campbell December 12, 2013 at 11:42 pm

I need someone to contact me ASAP about the noodles in the Hampton village shopping ctr. in St. Louis Mo. 63109
I refuse to put up with their indignant employee’s or manager. .0.

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Georgina Renz August 8, 2013 at 3:48 pm

My husband & I have been registered to receive your birthday gift certificate since 2010. Karl continues to get his (via email), but I have apparently been dropped off your list. I wasn’t sent one last year, and I wish to have it in time for my B-day this year (August 19). PLEASE let me know if you are able to restore my name and info in time to use your gift certificate so I can once again celebrate my birthday at your restaurant in San Diego.
Thank you very much,
Georgina (Gina) Renz

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Paul Piloni August 3, 2013 at 10:15 pm

I would to file a complaint in regard to your store located at: 75th Street, Woodridge, IL. I just sat and watched a worker mock me while I waited for my food. She was unaware that I could hear everything she was saying and could see her repeatedly mocking me. She was of Hispanic or Indian decent. Incident occurred at 8:45pm on Sat 08/03/13.

The incident left me feeling very angry and disgusted with the lack of professionalism at this location. I don’t plan on ever going back to this location because of this incident.

Regards,
Paul Piloni

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