Netflix Corporate Office

Netflix Corporate Office Address

Netflix Inc.
100 Winchester Circle
Los Gatos, CA 95032

Contact Netflix

Phone Number: (408) 540-3700
Fax Number: (408) 540-3737
Website: http://www.netflix.com
Email: Email Netflix


CEO: Reed Hastings
CFO: David Wells
COO: Neil Hunt

Netflix History

Netflix was founded in 1997 by current CEO Reed Hastings and Marc Randolph.  Hastings was inspired to start Netflix after being charged a late fee for a movie rental.

The Netflix website launched in 1998 and introduced the monthly subscription pricing model in 1999.

The company went public in 2002.

By 2005, the company was shipping 1 million DVDs per day.

In 2007, the company introduced on-demand streaming video.

In 2010, the company expanded their service to Canada.

Netflix currently services the USA, Canada, Mexico, South America, the United Kingdom, Ireland and several nordic countries.  There are currently over 25 million subscribers worldwide.

{ 75 comments… read them below or add one }

Bob August 31, 2014 at 8:43 pm

This was sent to my email and I never had an acct. with Netflix, now whether its a scam or what I don’t no! So I hope Netflix will get to the bottom of this : Dear Customer,We recently failed to validate your payment information we hold on record for your account, therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.Click here to verify your account Failure to complete the validation process will result in a suspension of your netflix membership.We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details. The process will allow us to maintain our high standard of account security.Netflix Support TeamThis message was mailed automatically by Netflix during routine security checks. We are not completely satisfied with your account information and require you to update your account to


charles hudes August 31, 2014 at 7:38 pm

the dvd’ are of such poor quality,that I am constantly having problems in viewing.
I sometimes call and get the “boiler plate” answer that you will try to???????
Many times I do not call just send the dvd back marked damaged.
I think you should pay more attention to the quality control, and we deserve some sincere consideration when this happens.
Unfortunately blockbuster is not around as an alternative.
I am sending a message to the CEO,Mr.R.Hastings explaining our problem.


contact me please. August 29, 2014 at 5:52 pm

I am bring double billed every month..8667160414

My grandson applied for netflix in error..we should only need one “netflix”per household. Please contact me & correct..this error goes back many months .I will look look forward to hearing from you at your earliest convenience. Email address: ****@Hotmail. Com


Elaine Schriber August 19, 2014 at 1:25 am



Carolyn Montanez August 23, 2014 at 11:07 pm

Just discovered Netflix is double billing my account, after verbal authorization was given to cancel DVD component and replace with streaming feature. Netflix says DVD was cancelled and then restarted by us 6 mo. later even though NO DVDs were shown for the last 2 yrs. on our account history. Rude customer service! Don’t bite the hand that feeds you, sir!


Ted Estridge August 18, 2014 at 2:41 pm

I just bought a new TV with Netlix already programmed,however I don’t like a lot of the language and profanity on a lot of the movies. We have TVguardian but I don’t think it will work unless you download the software on netflix site.Please consider this because a lot more viewers are just like myself on this matter.


Ann August 9, 2014 at 3:07 pm

I have been a Netflix subscriber for about 2 years.

I have noticed the same reoccurring problem for me.

The volume of movies is comparatively low compared to, for example, a TV series. I sometimes have to re-play scenes to make sure I can fully understand the story as it develops.

I utilize Netflix via an iPad, and even though I have the volume turned up to the maximum in all the settings, this has been a pattern even with your new update.

In addition, I truly miss the red app logo and don’t much like the now white background with red lettering. I guess, for me, it had symbolized a warm comforting relationship, compared to the starkness of white.

I do not subscribe to a cable service, and I do love Netflix and have considered it as my entertainment dollar very well spent.

s / asKastura ; from her iPad


tony&julia-wedge-rodriguez August 8, 2014 at 9:36 pm

ok so i have had my account seen since 2007 & it has been great! I have nothing but great expernces…. not to mention the great series that you can only find on netflixs! I have never had any billing issues aswell!!!??? Its simple pay your bill & enjoy!


bosco August 3, 2014 at 5:11 pm

The billing and customer service people are a bunch of stupid idiots that are not only rude but useless. i didn’t realize that i had two accounts so as a result i was billed twice. they are not willing to issue any type of credit – cancelling my account.


James Kay August 2, 2014 at 5:32 pm

I have been a satisfied Netflix customer for 4 years. I love your service except for one nagging item.
See my request copy attached “Delete Movies I Have Recently Watched” dated 7/22/14
I have called customer service today to inquire about those requests, both verbal and written. Your representative informed me that I probably will not get a response and it’s takes a long time, if ever to update and change features.
He suggested I set up profiles for each child that has access to my account. I was not aware of the profile feature and checked it out. I have set up profiles for my other family members. This will be a help for me to see what my children are watching.
I now have a suggestion for the profiles feature. Can you make them pass-word protected. Something like my satellite tv system where each member of the family has a password and each has limited access to adult features. That way I can monitor my childrens accounts but they can not see what I or my wife have been watching.
My reasons are still the same. I have young children and do not want them viewing movies I have watched that are rated “R” or NC 17.


Deborah July 30, 2014 at 5:53 pm

This company has THEE most unprofessional and ill mannered customer service department I’ve ever had to deal with. They charged my account at 20 days thinking I wouldn’t catch into guess…. idk. Last I heard a month is 28-31 days!!!! I called to fix it and all the way up to supervisor level was insanely rude and unprofessional!


Gary Johnston July 27, 2014 at 9:00 am

This company Netflix is now a horrible company! I chose what I thought was streaming + DVD service and I get DVD service that’s it, when I had Netflix for streaming back in 09 they were very humble to customers. Now, not so much! Now that their CEO
Has some money in his pockets he or someone on his staff desides that when a person makes a error due to not knowing what’s all changed, and they have all the way down to the quality of customer service reps! Did anyone else know that if they bill you for DVD service that you don’t get the ability to stream! I wasn’t aware of that until tonight, they informed me that the money I payed was for DVD only, and it was a mistake made! Because I don’t order dvds to my home! I stream them from Netflix! If I wanted to get a DVD which rarely happens I would go a half a mile up the road and get a movie for $1.24 watch it and take it back! All I hear from the Netflix supervisor is oh I’m sorry for your bad luck you have to pay 12.99 more which would mean I will have to pay around 25 for both…I only want the streaming ability I had in 09′ .I just payed Netflix yesterday and they will not switch my plan to streaming like it’s supposed to be! In 09 they had a remarkable company their reps and supers went out of there way to make things right! Now they think they can’t turn into nothing? Blockbuster did!CEO email me! Asap


Heidie July 26, 2014 at 7:20 pm

My name is a Heidie McCall and I’ll get right to the point.
How do you decide what to put on Netflix?
My production company the Factory West has completed a 13 episode comedy/satire TV series ready for broadcast. Each episode is 22 minutes.
The series is titled Patrishaa’s Workshop and it is out of the ordinary but extremely funny.
I have recently produced a short for Voodoo Doughnuts that involves the main character Patrishaa.
http://youtu.be/ysAcnRfOG2g Voodoo Makes A Move:
Featuring “Cat Daddy” & Tres
It sure would be terrific if you would offer this eclectic series.
To be completely honest here my husband and I are aging artists that decided to produce a TV series a few years ago and we finally have it.
We have been chastised by many for forging ahead with our muse but we came up with what could be the most unusual TV series ever! And we have season two almost ready to go.
Would you be interested in this?



Elaine Schriber July 25, 2014 at 2:44 pm



Elaine Schriber July 25, 2014 at 2:43 pm

Is Netflix going out of business? Seems like it, the new movie that come out on all on a very long wait, what do they have 5 copies, here is a brilliant idea …….WHY THE HELL DON’T YOU RUN OFF MORE COPIES I’m sorry but this service is the worst, keep this up and you will end up like BLOCKBUSTER


Leave a Comment

Want to make sure Netflix sees your comment or complaint?

Share your experience to get more attention:

Previous post:

Next post: