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Neiman Marcus Corporate Office

Neiman Marcus Group Corporate Office Address

Neiman Marcus Group
1618 Main St
Dallas, TX 75201

Contact Neiman Marcus Group

Phone Number: (214) 741-6911
Fax Number: (214) 742-4904
Website: http://www.neimanmarcus.com
Email: Email Neiman Marcus Group

Executives

CEO: Karen W. Katz
CFO: James E. Skinner
COO: James E. Skinner

Neiman Marcus Group History

Herbert Marcus Sr. along with his sister, Carrie Marcus Neiman, and her husband, A.L. Neiman, had $25,000 to invest from a successful sales-promotion firm they had built in 1907. They rejected a possible investment in the fledgling Coca-Cola Company and chose to start a retail business in Dallas instead.

Their store was stocked with high quality clothing not commonly found in Texas, mostly bought by Carrie in New York. Within weeks everything was sold out.

In 1914 a fire destroyed the Neiman Marcus store and all of its inventory. When the company reopened it had increased product selection to include lingerie and children’s clothing.

In 1950 Neiman Marcus opened a second location, also in Dallas, and expanded to Houston in 1957. Throughout the 1970′s the company opened new stores in Atlanta, Beverly Hills, Boston, Chicago, Las Vegas, Minneapolis, San Francisco, and St. Louis.

Today Neiman Marcus has 41 stores nationwide, owns Bergdorf-Goodman department stores, and operates a direct marketing division, Neiman Marcus Direct. Neiman Marcus has over 15,000 employees and had $4.34 billion in revenue in 2012.

 

{ 12 comments… read them below or add one }

Melissa Rachbind September 19, 2014 at 11:29 am

I am so appalled at the cruise vacation offer that takes place when you call customer service!! After UNWILLINGLY having to answer a survey for a cruise, I was put through to a vacation specialist, who when I told him I was not interested in a cruise but wanted to speak with a NM representative rudely put the phone down on me….I had to call back 3 times to speak with a customer service representative!!! Very frustrating, I would expect more from NM!!!!!!

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Anne Weinstock September 9, 2014 at 12:52 pm

Upon calling Neiman Marcus Boston today to place an order for Chanel makeup I was astonished to hear that my Chanel rep Rita Sorrentino was no longer working there. As a yr round resident of Nantucket, I rely on Rita for advice regarding Chanel products, shades etc. as it is a 4 hr journey for me to get to the store. Rita has assisted me (as well as many of my friends) for yrs. I am devastated to hear she will no longer be there . For whatever reason, you have lost a truly outstanding employee.

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Andrea Hall September 3, 2014 at 9:35 am

Dear Niemen Marcus,

I would like to share my experience at your Niemen Marcus, Dedham store, Legacy Place, I was shopping at Legacy Place and saw your store, someone gave me a gift card as a going away present, so my daughter and went in to see if I could find anything. I saw a Niemen Marcus, your brand, handbag. The date of purchase was the Tuesday, July 8th, and I only know this because my daughter still had her receipt. I told with the store manager, whose writing I can’t read, I explain to her what happened, she had we fill out a store form with my information and said that she would have to research it. She came back to say she couldn’t find the transaction on film, wanted to know my form of payment and I told her it was a gift card. She said that she would have to speak with the buyer for a sku number and that she would give me a call. She did call me back and wanted more information from me, again the date of purchase and wanted my drivers’ license and my license number, which is state provided. At this point I am getting annoyed with this process and starting to wonder if this store procedure with returns or was this a rush to judgment because I am a women of color therefore I story was questionable. There is a store credit of $69 due to a 30 percent. I a 64 years old with a lot of pride and feel I been treated unfairly.

Sincerely,
Andrea L. Hall

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Tomas Reyes August 18, 2014 at 12:32 pm

I would like to submit my newly formed company profile to the proper buying team for Fashion Forward Compression Hosiery. We are direct supplier with Fulfillment Center in Houston Texas. Availability and accessibility to our product can also be dropped shipped and or custom color and pattern.
Please contact me at your convenience.
Thank you
B. Regards,
Tomas Reyes

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Tomas Reyes August 18, 2014 at 12:36 pm

Tomas Reyes Contact Mobile #917 607 xxxx

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Loretta Cox August 2, 2014 at 3:10 pm

As a shopper of both Bergdorg Goodman & Neiman Marcus for over 30 years I am so disappointed to see that the Most Important Luxury Stores in the World have dropped Customer Service. I had wanted to purchase a Jil Sander fur vest (a pre-order). Unfortunately, because of Modern Sizing I had no idea what size to order. I called both Neiman’s and Bergdorf’s. To say Customer Service at Both stores were rude is an understatement. While in NYC I decided to drop by Bergdorf’s to see if a sales person could help me. It was a Friday, about 1pm and the designer floor had but One sales person.
She quickly dismissed me as she was the “Chloe Specialist”. Reluctantly she threw a piece of scrap paper, no pen to write down my information. On the following Monday I received an email from her stating she had passed on the information to the person who handled Jil Sander. Haven’t heard a peep since, and at this point I don’t want it. And by the way, the “Chloe Specialist” couldn’t even find Jil Sander’s product placement having me run all over the floor. To quote her, ” They move everything around every day. No one knows where the clothes will end up next”. Are the Chairmen at the helm of these two Once Great Stores even aware of the dysfunction that is going on? I for one will Never set foot in Bergdorf’s again. I will order online, and if I wish for a specific item I will go the the designers boutique.
Mr. Marcus and Mr. Goodman must be rolling in their graves. What a pity.

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Jimena Callejas July 4, 2014 at 10:33 pm

I would like to contact the buyer for Neiman’s
apparel , both men’s and woman’s .

Thank you,

Jimena Callejas

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DR. ELENA BAKER June 10, 2014 at 11:07 pm

I purchased shoes, Suzy.flt.white.quilt style 96988 on May 30, 20014. The left shoe sole has separated. I called Ontario Mills, CA store where I purchased the shoes to ask them to hold another pair. I was told that I must have a Neiman Marcus card to hold the shoes, as I would not be able to go until 6/12 to return the damaged goods. There is only one pair left according to the on line search and it id in a size 7. A 7 will be ok as I wear a 6.5 or 7. I have been a Neiman Marcus customer since I was a child in Texas and have NEVER received such poor quality customer service. I spoke with Xavier at the Ontario Mills Last Call.

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Meredith Ostendorff May 21, 2014 at 10:30 pm

I extremely disappointed in the level of customer service from your White Plains store. What should of been a pleasant experience turned out to be an extreme inconvenience and no one seemed to care! I work in Customer service for a large retailer and in my tenor I have never seen a client being treated the way I was. I walked in to your store with a return and wanted to purchase a pair of shoes cause the ones I ordered online didn’t fit. What seemed like an easy exchange turned out with me driving two hours home shoeless cause the woman in shoes processed my return wrong and said it could not be voided. And online was doing inventory which I don’t see how that had any bearing on my situation! I just would like someone to please help me so I an get my $$ back that is supposed to be credited back to my card!!!

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Harriet Rice May 19, 2014 at 10:42 am

There is something drastically wrong with your telephone system. It is impossible to reach anyone for catalog sales or at any 800 number. When I called your corporate headquarters this morning to report this matter, the operator said she would connect me with someone in the executive office. Again, just the recording thanking my for my patience (which has run out) and letting my know “a customer care associate will be with me shortly). Well, that didn’t work either.
As a result, I’ve missed an opportunity to take advantage of an email offer made to me that was only good yesterday.
Houston: you’ve got a problem
I am a cardholder since 1978 or 79.

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Anonymous May 15, 2014 at 9:00 am

I am submitting this a s a complaint against on one of your employees at the Boston Neiman Marcus Copley branch named Ann Fanning and I wanted to let you know that I have witnessed this employee giving big bottle “samples” out to people outside of the store. Such as the commuter rail and residents that live in her dwelling
I don’t think that this is right as she trades these parfumes and fragrances for free rides on the train
Please look into

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christine carey March 24, 2014 at 3:26 pm

I am writing you as Senior Sales Representative for Mac Duggal. We would like to personally invite you to our showroom in New York on 39th Street to view our collections for Fall 2014. Mac Duggal is the premiere prom designer in the United States and over 30 countries.Our corporate headquarters and warehouse are located in Burr Ridge, IL.

I believe Neiman Marcus would be a perfect fit! The Mac Duggal label showcases eleven unique collections. From cocktail, to our luxurious evening wear, to our lush fabrications in the Couture line, to the figure flattering styles and extending sizing in the Plus line. You may see our collections on http://www.macduggal.com.

I would love to set up an appointment with you at your corporate office or our New York Show room to discuss our possible placement with Neiman Marcus at your convenience. I can directly be reached at 312-218-XXXX. I look forward to hearing back from you.

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