Metro PCS Corporate Office

MetroPCS Corporate Office Address

MetroPCS Communications, Inc.
2250 Lakeside Blvd
Richardson, TX 75082

Contact MetroPCS

Phone Number: (214) 570-5800
Fax Number: (214) 570-5859
Email: Email MetroPCS


CEO: Roger D. Linquist
CFO: J. Braxton Carter II
COO: Thomas C. Keys

MetroPCS History

Metro PCS began in 1994 as General Wireless, Inc.  The company was founded by current CEO, Roger Linquist and Malcolm Lorang.

In 1998, MetroPCS filed Chapter 11 bankruptcy and emerged from bankruptcy in 1998.

In 2004, MetroPCS Communications began a subsidiary of Metro PCS as part of their restructing.

In 2009, a 3G network was launched.  This was followed by the launch of an LTE network in 2010.

MetroPCS is currently the 6th largest wireless network in the US with 9.5 million subscribers.  Although the company is a Delaware corporation, the Metro PCS corporate office is located in Richardson, Texas.

{ 62 comments… read them below or add one }

Mark Irvine April 16, 2014 at 8:56 pm

The last person at metro who refused to connect me with a supervisor, and hung up on me is “LYNCH”, #304547.


Mark Irvine April 16, 2014 at 8:42 pm

Metro is too stupid too answer this complaint so it is message for other unhappy customers to see. I am writing because their customer service is created in the image of the company president, that is why the CS employees are so stupid and ineffectual. The supervisors refuse to answer the calls. They put me on hold for long periods then hang-up without answering the phone. Someone that is too stupid or too afraid to answer the phone should not be a supervisor. I called back 6 times and could still not get a supervisor on the line. A supervisor is needed because the morons that answer the phones have not been able to fix the problem in four months. So I am filing suit is small claims court for $5000.00 for fraud, breach of contract, breach of warranty of merchantability, and interference with contractual relations, unlawful business practices, etc. If everyone making a complaint would file a $5000 small claims action maybe they would change and listen to our complaints and act to correct the problems that prevent service and interfere with making payments, data loss and loss of use of the service due to fraud. You can serve them anywhere in the US for under $60 through a local process server and it just takes 10 minutes to fill in the small claims forms. Let’s make a statement and every body file to get some money back.

Sue for a refund for any and all phones purchased and for not providing a working web site to make payments timely, an incompetent customer service department who cannot afford a supervisor to clean up and fix the problems of the phone answering morons, and for the ineffectual service that we pay for each month. Then switch companies. We could cause the metro problems if you spend the same amount of time it took to make the complaint but channel it to more appropriate sources we can force change and make them pay for their ignorance and disrespect and theft and fraud.


Caprice Bennett April 16, 2014 at 2:22 pm

Good day.Am in hope of a representive to contact me with regard to a package I mailed to MetroPCS PO Box 5119 Carol Springs. Illinois in error. Please contact the metro pcs 903 944 XXXX. Thank you.
Kind regards,
Caprice Bennett


Caprice Bennett April 16, 2014 at 11:07 am

Good day.Am in hope of a representive to contact me with regard to a package I mailed to MetroPCS PO Box 5119 Carol Springs. Illinois in error. Please contact the metro pcs 903 944 XXXX. Thank you.
Kind regards,
Caprice Bennett


Kevyn Wooden April 16, 2014 at 1:15 am

Someone hacked my account info and changed my password and stole my secondary phone line. Metro will do NOTHING to help me with this. On the phone I am told to go to a “corporate office”, but there are NONE in this city!!! I have gone to different stores and they all said to call Metro… Metro says go to a store! Gave my ID and everything pertinent and still no help. Someone is using my account freely and Metro is doing NOTHING to stop it. Have had them 3 years and no customer support in person or on the phone.


Thomas Cangelosi April 14, 2014 at 4:49 pm

I purchase my phone on April 14,2014. Mobile hotspot was not working,talked to 5 different people,including 3 supervisors. I was told to take phone back to store for a full refund,upon returning to the store they said there was nothing they would do.
Metro pcs does have a policy if you are not happy with your phone you may return it within 7 days. SOUNDS LIKE FALSE ADVERTISMENT !!!!!!!!


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