McDonalds Corporate Office

McDonalds Corporate Office Address

McDonald's Corporation
1 McDonald
Oak Brook, IL 60523

Contact McDonalds

Phone Number: (630) 623-3000
Fax Number: (630) 623-5700
Website: http://www.mcdonalds.com
Email: Email McDonalds

Executives

CEO: Donald Thompson
CFO: Peter J. Bensen
COO: Timothy J. Fenton

McDonalds History

McDonald’s began in 1940 when Richard and Maurice McDonald opened a restaurant in San Bernardino, California.

In 1948, they introduced the Speedee Service System which was the beginning of “fast food”.

In 1955, Ray Kroc opened the 9th location (a franchise).  Kroc would later purchase the company from the brothers.

In 1965, the company went public.

In 1967, Ronald McDonald was created as the company mascot.

Today, the company is the world’s largest hamburger chain.  There are over 33,000 locations in 119 countries worldwide.  The McDonald’s corporate office is located in Oak Brook, Illinois.

{ 18 comments… read them below or add one }

m richardson March 19, 2014 at 2:32 pm

This incident happened on Dowlen St. in Beaumont Texas. To me it seems to be an ongoing and widespread practice to save money.I hate to order super sized meals only to get a super sized container with a super decrease in fries. Don’t take the company branding status for granted. Respect and keep customers satisfied. Fill those containers up with fries or make the containers smaller! The Dowlen st McDonald’s in Beaumont Texas could set the tone for french fry satisfaction and a more positive dining experience..

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Ed March 16, 2014 at 12:04 pm

Ha McDonald’s you should no how to take CARE OF YOUR CUSTOMERS by now–But guess you haven’t–The 2 Poor OLD SENIORS eating at McDonald’s were 2 seniors enjoying afternoon lunch& the girl starts to sweeps up DIRT near there food & the lady say something to the girl 7 she did not let what was said to her -she run’s to the manager& the manager go out to say that you people need to leave– right away—You both have been here to Long—— Headquarters hears of this and sends the seniors Two FREE Drinks–wow—The seniors sent it back—-The seniors writes to the paper Editor and the near Rest. real the paper and feel sorry for the seniors–NOW THANKS TO PEOPLE WHO ABOUT PEOPLE HELPED THE 2 SENIORS–McDonald’s need’s to chance the way they handle the CUSTOMER—TO MANY YOUNG PEOPLE WHO DO NOT CARE—————–

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Mr. Ray February 25, 2014 at 7:14 pm

Would like to speak with a MD representative on opening a location.
Thank you, Mr. Ray

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ROB February 18, 2014 at 11:43 pm

In the recent firing of heather in new York, I think its wrong.It seems so un-American for the manager to fire someone for a good hearted gesture.she seems to have worked there for awhile,she works 2 jobs,she has children to raise,and she gets fired?..with her and her coworkers to give first responders a meal is a great thank you to the community.they serve the community and she does something good and you fire her? you as a company, and I know this first hand,you actually throw food away every day.actually a lot more than what was spent there for those meals.she has worked there for that long,it seems to me that she is a good employee and she is commited to her job,i feel that you need to see the real picture here and with the economy as bad as it is,seems that the firing was unjust and un-American.

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katiena johnson February 9, 2014 at 5:17 am

My husband and I visited McDonald’s on tillotson in Muncie, INask us his morning at roughly about 3:08 a.m.. I was on a 30 minute break
from work. We ordered 2 mcdoubles 2 large fries and 2 large cokes.
we then proceeded to wait 20 to 25 minutes for the one car ahead of us.
We finally got to the window and the employee then proceeded to ask us again what
We ordered and when we told them our order she then told us that we could only
get breakfast.we told her we already ordered 15 to 20 minutes ago and that our order
should of already been ready, also solely breakfast usually starts every morning at 4 a.m.
So we told her we wanted to see a manager and that I had to be back to work in 8 minutes.
4 minutes went by and still no manager so I laid on the horn for a minute and tadah a manager appeared. We told him our order was taken and that it should of been ready especially since we had already waited my whole break to get it. He said she made a mistake and let us
order lunch and I told him she didn’t that (breakfast only) starts at 4 a.m. not 3 a.m.. He the manager then proceeded to tell us its managers discretion when to serve whatever. So I told him I was going to contact corporate bc our food should of been done. The manager then said go right ahead and slammed the window in mine and my husbands face……..you just about had another youtube chicken mcnugget incident on your hands after he so rudely slammed the window in our faces…….get new management…this is not the first incident at this location either another time they had me pull up and wait formy breakfast and when I checked sack and it was wrong went back through drive thru again and they weren’t going to get what was missing bc it had changed to lunch since I had ordered it was hash browns thay were missing-the fryer was still on so I told them it was breakfast when I ordered it and that they get my food.which this day they did make it right. …but tonight (2/09/14) at around3 a.m. I have never been so ddisrespected in my life by a fast food chain.

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Alexia Kousnetz January 17, 2014 at 9:19 pm

I highly recommend that you fire this employee that works in Westmont, Illinois. Not only is she spitting in the faces of my fellow brothers and sisters who gave their life for this Country, she made it publicly known her hate for them. She has disrespected a lot of Veterans and those who have died to protect our Freedoms. If she isn’t fired, I will boycott McDonalds, and I will gather strength for support. I’m sure the American People would agree with me. This kind of behavior has to be stopped. This is America, and I am proud of the Country I fought for, though will not allow such disrespect to continue. Either you fire her, or myself and many Americans will boycott. I’m sure you don’t want to lose business over one individual who thinks so poorly of those who gave their lives for this Country.

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James Welch II December 18, 2013 at 5:50 am

I wrote this letter to the CEO…..And of course NO RESPONCE!!!!!! NONE!!!!!!!

My name is James W Welch II. I live in Chippewa Falls WI, the “north woods”. I just had a birthday party for my daughter at one of your locations. She turned 5. And I have to tell you that it was a HUGE disappointment and I will never be throwing another party with McDonald’s again. Which is so hard for me to say since I still have all the photos from my birthday party in 1979 at McDonald’s in Chicago. This has been a family tradition for us for as long as you have had birthdays in McDonald’s.

We called twice just to verify the fees and what exactly came with the “we’ll call it birthday package”. And the manager told us that we would of course be getting the food for 6 and individual bags with goodies for the guests, a cake, balloons, and so on. The big thing that was explained to us was of course the host! And “something special” for the birthday girl. She explained what the host would do during the party for us and a general brake down of how things would go. Well to our surprise NONE of it was true at all. The hostess we had was by far the most unmotivated and helpful person I have met to this day. You see I started in the food industry and worked my way up to eventually become the kitchen manager for some of the leading stake houses in the south. My first career lasted almost 20 years until I started manufacturing. Anyway, The hostess we had did NOTHING. She did however manage to disappear for 40 minutes. She did manage to hide at the soda station but failed in all the important areas that were required of her, of her job.

We had to go to the counter to request the cake since she of course was missing, we had to play hide and go seek with her to get the kids happy meals, we had to pass out all the food since she had other things to do. All in all, this was a party that we were told all we would have to do is watch the kids. In all aspects I give this McDonald’s, WHICH IS LOCATED on Craig Rd, Eau Claire WI a complete F. Being as I have a back round in the restaurant business, a nice warm smile and positive attitude go along way! There was none to be found this evening! And I’m sure you know exactly what I mean.

With that being said, I normally wouldn’t go through the trouble of an email except, as said, the McDonald’s birthday tradition has always been SO much fun and always brought great memories! :)

The second reason is also the McDonald’s next to our house, in Chippewa Falls WI on Prairie View Rd. We do live in a small town and coming from a town like Chicago, obviously you cant expect the same type of service. Same with the south. Its more laid back and honestly everyone slows down a little. The big city hustle-and-bustle just doesn’t exists here. That doesn’t mean EVERY TIME you go there the order should be wrong or missing something. OR there’s extra stuff. I don’t blame the workers, I blame the managers and poor training. I wont go into detail but I’m sure if you went through the drive-through and ordered a premium chicken wrap and frys, you would be in horror! When the chicken has no moisture left, due to its old age, and is the same temp as the lettuce and tomatoes, you just give up expecting good food and then move to the frys which have either been aged as well or “double dipped” in the fryer, you just loose hope in the good old American burger joint that in 79, in my Moms station wagon, I could never control my excitement as those golden arches approached. Lets face it, we all know that you get put in the managers book for a free whatever….after your name goes in SO many times and you drive back to receive whats missing because you feel like guilty because you actually believe they will eventually think your lying because management cant comprehend that their employees could continue doing the same mistakes over and over and over. Eventually it becomes the truest for of insanity. *When you continue to do the same things over and over and expect different results* That is insanity!!!!

So I have to ask…..through the slow changes over the last 34 years…………………………….What happened???

Thank you for your time!

Your OLD Friend,

James W Welch II
XXXXX 46th Ave
Chippewa Falls, WI 54729

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Jeremy December 13, 2013 at 2:12 pm

To Whom It May Concern:

My name is Jeremy and I writing this letter in my behalf.

On 12-3-13, I was at the Montoya and Culture McDonald around 2pm. I went to the restroom lobby and when I returned, I noticed that at the table. That I was at my Laptop went missing. I did and notify the manager that was sitting directly in the back behind the T.V’S .I’d questioned (her) along with a (vendor) man. They both refuse to stop the thief that.
Ran-off with the stolen HP laptop to get a description and verify the person? The Manager did call the police Department to make a Report ( 133870726) to the officer. I value the HP 17 inch Laptop to be valued at $700.00. I’m asking that McDonald replace this electronic stolen good toward(s) neglecting towards stop this thief.
I’m giving McDonalds 5 working days to respond to this letter of concern.
Also, I’d like to question at this location do they have security camera’s upon thief

Sincerely, Jeremy Pollitt

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Renee November 14, 2013 at 3:55 pm

McDonald’s signs are advertising there coffee saying all sizes are $1.00. I asked to speak to the manager and all she said is oh I’m sorry and when i said you should give me the large coffers because that’s false advertising because thats what the big sign says. Then again she said oh sorry I will take care of it. I said this is not the first time I mentioned it to your store#4811 again she just said well have a nice day very rudely and walking away while saying this. This happened on 11/11/13 at 8:50 am. This store needs new managers who are not rude. I think I will start going to burger king right around the oorner from McDonald’s

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rick October 2, 2013 at 11:48 am

This past week I got a large coffeee from Mc Donalds in Vanwert ohio, The cup had a piece missing out of the rim of the cup I was going 65 miles an hour on route 30 towards Fort Wayne. Took a drink in my new car, first time to have food in it. And it was only coffee. I tipped the cup up and spilled hot coffee all over me and burning my hand. I made a report to Mcdonalds and took the coffee back to where i bought it. I have never been so insulted in my life. I was accused of damaging the cup myself. McDonalds is the worst. Just what I do (put my wife in the car an drive 65 mph then dump coffee on me and burn myself and ruin my clothes…stain my new car so i can get money) What and insult. The manager through the cup away then to have Mcdonalds say I dont have the cup to prove any thing. Coming soon on you tube Why not to eat at Mcdonalds. I have plenty of pictures an videos. Claim 225049107

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mom85 September 29, 2013 at 1:08 am

I would like to know how to file a complaint about an employee in another state. Anyone know?

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erica September 16, 2013 at 4:45 pm

MCDONALD NEEDS TOO HAVE BETTER TRAIN MANAGEMENT AND UPPER MANAGEMENT, BECAUSE THEY DON’T KNOW HOW TO TREAT THEIR EMPLOYEES. ESPECIALLY THE ONES IN LOUISVILLE,KY.

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Kenneth Ary September 1, 2013 at 2:09 pm

I have a McDonald’s invention, and need to contact CFO, can someone assist.

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ruben May 14, 2013 at 10:28 pm

hey mr.mcdonalds i live here in espanola new mexico your store they let people hang around asking people for money and then they look at you eating your food

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mario spacone December 22, 2012 at 4:56 pm

I will also consult my lawyer about this situation

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mario spacone December 22, 2012 at 4:54 pm

I have a complaint about McDonald’s store # 3002. They are charging 1.32 for a coffee that I purchased, which is ridiculous. This is false advertisement. On all the billboards it states that all drinks any size is a 1.00. I’m really not happy with this every McDonald’s should be on the same page here. I will follow up with this çomplaint

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Nick December 22, 2012 at 4:51 pm

Because there are other races in this country There are vegetarians out here too also there are people out here the can’t go to the other countries to try different food from McDonalds if you do that makes me very happy

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Nick December 22, 2012 at 4:47 pm

Hey McDonald’s You should bring to United States Cook food that you make and other countries

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