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IHOP Corporate Office

IHOP Corporate Office Address

IHOP
450 N Brand Blvd 7th Floor
Glendale, CA 91203

Contact IHOP

Phone Number: (818) 240-6055
Fax Number: (818) 637-3131
Website: http://www.ihop.com
Email: Email IHOP

Executives

CEO: Julia A. Stewart
CFO: Thomas W. Emrey
COO: Mike Archer

IHOP History

International House of Pancakes or IHOP for short, was founded in 1958 by Al and Jerry Lapin.  The first location was in Toluca Lake, California.

In 1960, the company begins franchising and in 1961 the company goes public.

In 1973, the acronym IHOP is introduced in their marketing for the first time.

In 1985, the Rooty Tooty Fresh N’ Fruity is introduced.

In 1992, the 500th IHOP location opens.  In 2001, the 1000th IHOP location opens.

In 2007, IHOP’s parent company DineEquity successful acquires the Applebee’s chain of restaurants.

Today, IHOP operates over 1500 restaurants in the US, mostly franchises.

{ 174 comments… read them below or add one }

wayne millberry August 27, 2014 at 1:41 pm

I am writing this letter to convey the terrible experience I had at the ihop located on rt 26 frederick md 21704. I went to celebrate my 46th birthday with my wife. It took 20 minutes to get my salad and another 15minutes to get the salad dressing correct. Every dressing I mentioned it took 5min to tell me they where out or didnt have. They eventually offered me omething they use for subs. After confirming prior to ordering that myeal was free,I was advised my wifes meal was free because it was cheaper. The very question I thought we resolved. After receiving my well done steak which i ordeed to be cooked médium,I could take no more. I decided to pack up my food( I have dogs that like overcooked meat). Here comes my free dessert with a hair in my sundae. Happy birthday to me!

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Ashlee August 23, 2014 at 2:27 pm

This was the worst restaurant experience of my life. I found a insect in my drink and asked the server to get the owner. He refused. He sent the server back and told him there was nothing he can do. I demanded the server come speak to us. After 10 minutes he finally arrived to the table. I explained to him what had occurred and he told me there wasn’t anything he could do. I then proceeded to tell him I did not appreciate how he was handling the situation. I told him I was have preferred he would have come over and handled the situation himself instead of sending my server. He raised his voice at me and put his finger in my face. At that point I was frightened and I feared he might become physical. I kept my composure, however, I felt so disrespected and humiliated. He told me I shouldn’t be speaking to him that way because I am a young female and he is 65 years old. He kept repeating that there was nothing he could do. So after him speaking to me that way for about 5 minutes I finally decided it was not worth it because it was clear he did want to help me. This experience has completely turned me off to ihop. I feel as though this situation should have been handled a lot better.

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Smith August 23, 2014 at 2:09 pm

The Manager Bridget at IHOP in Cleveland heights makes the servers pay for the peoples food if the people walk out and their food has already been ordered

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john August 19, 2014 at 7:18 pm

Can manager write up an employee for not calling in surveys? When it’s the customer choice to do so…

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Lorena Gomez August 17, 2014 at 4:39 am

I need to report. The. Manager. Yolanda. I. Dont remember her. Last name but she. Is working in. Ihop. In. Midlothian. I starterd to. Work there. Just. 2 days. And i. Didnt. Continúe working. Anymore. Because she. Is. Really bad. Manager. The. Restaurante. Is. Very dirty. She. Didnt. Pay. My check. The waitress touch. The. Food. Etc .. i. Woud likeTo. Tell The. Costumers Dont. Go eat There. Any more the. Kitchen. Is. Not. Clean . I. Need. My. Money. If. You need. More. Información. Please. Cali me. Thank you. So. Much i need. Your help. Cel. 804516XXXX

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Donnie August 12, 2014 at 5:27 am

Don’t eat at Fenton mo ihop the services there slow can’t cook it was so bad I didn’t even trust them to get me a refill on my Pepsi it most like would have came back with a spirit which they don’t even carry. They charge you for food you don’t touch because it was made wrong twice this is only part of the dining experience I had with this Ohio with friend that night manager doesnt deserve the position he in and they need all new cooks at this location. The food I eat tasted like microwaved warmed food it me never want to go to another ihop ever againi hope corporation.reads this and get back with me I tell the whole story to live person To thedumb blonde waitress to the thieving manager

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Randy Veroline August 11, 2014 at 5:46 pm

While visiting Gulf Shores Alabama my wife and I decided to stop in one of our favorite restaurants, IHop. We arrived at 8:30 am to find the restaurant fairly empty but yet there was people waiting. Shortly after arriving and sitting to wait our turn several employees entered, like a shift change. We were immediately called and brought to our table. The service and food were excellent as expected but I thought it strange that there were people waiting in an empty restaurant before we arrived on what would otherwise be a busy day. We returned Monday for another meal. We arrived about 11:15 am to find a similar scene. There were several empty tables and the host/manager was telling people there would be a 10 to 12 minute wait. A few customers walked out but we waited. We were set in about 8 minutes. I suspect they have a staffing problem. With so many people out of work there should be stacks of applications for a position at such a busy restaurant unless the owners/franchises don’t want to spend the extra money to provide adequate service. I think the corporate office should look into this situation.

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Anthony Richards August 11, 2014 at 4:03 pm

I was at an ihop on 14th St NW and there is a very ghetto rude manger and she was yelling at me …cause i called and twice to place my order her attitude was horrible she hung up on me and was extremely rude

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William Johnson jr August 9, 2014 at 4:58 pm

Ive been with ihop for about 10 years now and never did u have to go through this. Ive been laid off be4 to. I always got termination papers whether i signed or not. It is to my knowledge and research that it is illegal to fire anyone without termination papers or some type of documents and that also go for at will employee. I am aware that at will employee can be terminated for any reason, but upon firing someone you still need documents on the person being laid off. And if there are some documents i never seen it.I cant even get unemployment because they denied. This matter need to be handled be4 it becomes court matters. My direct #240-468-xxxx.

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William Johnson jr August 9, 2014 at 4:45 pm

Me and my general manager got into a dispute about labor and hours. That was on last Monday. The next day i come into work she pretty much fire me. Now for two weeks ive been without a job, and because of ni job im me and my child face eviction at end of month. Now i was never given any termination papers nor did i see any termination papers. I don’t want to take this to court. I just want my position back as a certified cook making my same pay. I was working at the Alabama ave store in Washington dc. Plz any advice or when i can i go back to work. I’ve talked to the Gm, she says give her some time. A week gone and still no reply. Like i said don’t wanna take this to court but i will if i have to.

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diane henn[ng August 6, 2014 at 10:03 am

I worked for IHOP for a total of about 6+ years and three locations. The first store I worked at(1989-1990) was a franchise. The. second store was a corporate store(1993-1996) and the third was corporate store at first then turned franchise(dec1997-june2000) . At the beginning of my employment at the third IHOP in 1997, I was informed that I had been given(enrolled in) an ESOP (employee stock ownership plan). I was lead to believe that this stock would be there for me when I was of retirement age. I have been inquiring as to the whereabouts of my account for literally over 5 years now.. somebody please help me/////

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L. August 14, 2014 at 9:40 am

Contact the DOL Department of Labor, they oversee ESOP and also the SEC Securities Exchange Commission would probably be interested in knowing the money is missing as well.

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Amelia Garcia August 5, 2014 at 8:49 pm

I was just at your resturant in Joplin, MO. I have been there a couple of times before. The manage’s name I believe was Shaun was giving one of the works a bad time. I was just wondering if it is polocy to mock your help in front of customers. The worker he was mocking was a very nice young lady who has waited on me before. She conducted her self properly as she had in the past. He kept howding her and you could tell this was upsetting her. I think you need to do like the TV show under cover boss to check this man out he seems like a real attatude person. Been thinking about it and might not ever go back to one of your resturants if this is how they are managed.

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Alfredo Ramirez August 2, 2014 at 6:46 am

Today, my wife and I had visited an IHOP on Diversey in Chicago, we totally had a bad experience at this location; we went for Breakfast, and we took our two boys and my 3 yr old son has Autism and we assume that the service was going to be great, but guess again the waiter that was serving our food was constantly looking at him, the way my son has his meltdowns, and tantrums we even asked him for a high chair and refused to give us a high chair and said,” I could give u a booster seat,” my wife said, we need the high chair” can you bring us the chair. My experience was ruined because people were starring at my son. I personally think that management should train their employees how to deal children with special needs.

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