IHOP Corporate Office

IHOP Corporate Office Address

450 N Brand Blvd 7th Floor
Glendale, CA 91203

Contact IHOP

Phone Number: (818) 240-6055
Fax Number: (818) 637-3131
Website: http://www.ihop.com
Email: Email IHOP


CEO: Julia A. Stewart
CFO: Thomas W. Emrey
COO: Mike Archer

IHOP History

International House of Pancakes or IHOP for short, was founded in 1958 by Al and Jerry Lapin.  The first location was in Toluca Lake, California.

In 1960, the company begins franchising and in 1961 the company goes public.

In 1973, the acronym IHOP is introduced in their marketing for the first time.

In 1985, the Rooty Tooty Fresh N’ Fruity is introduced.

In 1992, the 500th IHOP location opens.  In 2001, the 1000th IHOP location opens.

In 2007, IHOP’s parent company DineEquity successful acquires the Applebee’s chain of restaurants.

Today, IHOP operates over 1500 restaurants in the US, mostly franchises.

{ 234 comments… read them below or add one }

Ajeurai C Hands December 14, 2014 at 8:37 am

Hello, on Friday, November 22nd I ordered a take-out order from IHOP for two omelettes with special pancakes. I have checked my bank account, and the order came to $28.27 because of the special requests that I made with the order. I picked up the order and drove home and to my dismay, I had gotten none of what I requested. I was livid, because this seems to happen more and more. I called the restaurant at 1301 Kildaire Farm Road, Cary, NC 27511 and spoke to the manager, who apologized profusely and offered me one of two things – I could either receive a refund, or be placed in “the manager’s book” so that I got a complimentary meal. To my eternal regret, I chose the latter, and went on my way believing that I could believe what I had been told. I know that I wrote down the name of the manager, but if since I know the date and time that I went to the restaurant I figured I could track down the information when I called the restaurant, on the chance that the manager who had helped me then was not on duty today. When I called the restaurant, I was transferred to a man named “Miguel” who told me that (1) he had no record of me being in “the manager’s book” and (2) he could not help me figure out who the manager was on that day because he was busy. Now my blood is boiling, because not only do I not believe he took the time to look, but he was blatantly disinterested in helping me. So thanks, IHOP, I will not visit you again, and I will post this with corporate and on facebook.


joyce culbertson December 4, 2014 at 3:55 pm

I worked in you store in Baton Rough on college st. I worked for this company in north Louisiana before here. This store is the worst I have ever employed at. After being here the D.M. question co workers trying to get them to say I was racists . Need to say this was job harassment. Next the management went as far to spread it around the store and told any new hire about considering I was a racists . The manager and some co-workers spreaders that I was a whit suppresses working there. This was embarrass to me and my family. Through all this I held my head up and continue to work in this harassment work place. Things become worse the manager there told me to my face that I was a grumpy old bitch not once but continued to do this for months. I worked hard to over come the harassment from him and co-workers but it didn’t stop . Things became unbearable and I had to quit.This was the D.M. way of getting rid of me and the manager too. The manager at this store is very touching feely man. If you let him make remarks sexual to you or touch you things went to your advantage. Asking a woman what size bra you wore to when you got a new one was what he enjoyed. More or less setting in his lap in his office taking pictures and touching your when he chooses got what they wanted. Remarks made by him saying he would love to see two employees get together is embarrassing to me. But he was allowed to do this and what he choose to do..To continue to work in a harassing work environment I quit. This company lets people do this to employees and turns their back on it. I am ashamed to work for I Hop and feel for the older ladies who are submitted to be harassed on the job as I was . Your D.M.s are not doing their job and the management are the same as them.


Mike Thomas December 1, 2014 at 2:18 pm

I recently quit ihop in columbia mo where another post from Mr Glenn Thacker was working. After 3 years of verbal abuse and threats from the gm o couldn’t take anymore. There have been multiple incidents involving employees doing some major no no’s. We still have a dmo who has threatend 2 servers there which happend to be female raising his hand to one. Same dmo robbing tips and many witnesses. Had another dmo that groped servers for months would stuck his pens between their legs and start wiggling and no action was taken by Eddie Barnes. We can’t hold good employees or management because of him and his corrupt lazy behavior. I threw my back out at work less than 2 weeks ago worked all week like th that and the night I quit we had liquid egg all over the floor. The cooks had been slipping and sliding regardless of out non slip shoes but I get my ass chewed for attempting to clean up the mess when the business slowed down despite the dangerous situation for the prior hour. I ended up hurting myself more during that. The only comments our high and mighty gm had was who did pulled the mats? I don’t care what’s going on u hugs leave them Their. After I told him my intentions all I got was I’m fucking tired of u and ur whining. Ihop in columbia used to be a decent family oriented respectable restaurant now it is leso popular than waffle house.


Anonymous November 16, 2014 at 10:34 am

My girlfriend is a server at the IHOP in Lumberton, NC location. She is being punished over a police report that was supposedly filed against her with no valid proof. Now she is only allowed to work 2 days instead of 5. Because she’s only allowed to work on the 1st shift. That the manager doesn’t work. The manager has said hateful and vulgar things to my girlfriend, and the General manager at the time failed to resolve the issue. This is a horrible situation because she has two kids that She is trying to care for, but because the management is trying to save their own jobs, same with other servers, no one is speaking the truth on the matter. This is providing for an unsafe work environment, and is defamation of character. We are looking into filing a law suit over this location.


Glynn Thacker November 12, 2014 at 7:34 am

I worked as the ihop in Columbia Missouri. One night I was attacked by a woman, from behind, and I only raised my arm up to block her and said’ you’re going stop hitting me, bitch.’ I worked the remainder of my shift(even receiving a note from a customer that said that though they could tell something was wrong I was an amazing server.) When I returned to work I was told that I was suspended until I could meet with the manager and the other employee. In the meeting I tried to get the opportunity to explain my side but the manager and the other employee kept talking over me. She told him I punched her in the stomach.
I immediately requested review of the security footage.
A few minutes later I was told the manager was unable to get into the system to pull the footage, but after calling the tech guys would review and make a decision.
I was called back into ihop e few days later, having to walk across town to meet with the manager, who informed me that I was terminated although he claimed to never have pulled up the video.
The excuse was that I used offensive language, yet several times over my employment here many worse things were said in front of guests, many worse things were done in front of a full house, and every one of those employees kept their job.
I asked for the video several times.
I Ann currently working on a lawsuit,but to tell the truth,I loved my job,and was one of the best there at it, I loved my co-workers(except for a handful of them) And I loved a large percentage of my guests,and more than anything would love to judge my job back.
By the way, the server who attacked me? She later lost her job at ihop for attacking someone else!


bigguy November 14, 2014 at 1:17 pm

Have your lawyer force them to come up with the video or admit they don’t have or never had one, Then with the informaation they have about who filed the complaint file criminal assault charges against the bitch! After winning that the civil suit is a cake walk.


Beaumont texas ihop lover November 10, 2014 at 6:51 pm

I am a ihop lover till this past Sunday
I go to ihop all the time and this weekend
I went to eat my breakfast and noticed that my regular waitress was not there I ask was she sick and I was told she was fired , I was stunned and talked to other people I know and was told that she was fired for having sexaul relations with a manager of the store , this is a Spanish lady with kids and the manager is still there and he is married and his wife works for the store , this is a messed up decision to be made the manager should be fired also , I was told a black female is having sex with the assn manager on weekends inside the store in the walk in cooler and upstairs in the restaurant now that is disgustingly nasty , take a black light in the store and it will light up like a Xmas tree. Well I guess this is how ihop takes care of there employees. This is in beaumont texas on college street


Anonymous November 9, 2014 at 8:53 pm

I am a regular customer at Ihop in Terrell, Texas,,, I have noticed a lot of turn over and change not for the better. I come during the week, and the food is hot, and usually doesn’t take very long, on weekends my family and I go it takes sometimes 45 min to get our food and it’s cold. The server’s , some are out of uniform and have on jogging pants and running shoes, some have no belt on, and shirts are untucked. Very few, look professional. They don’t realize appearance is part of tip. Randall, is a very good asset to this place. The other manager’s need to be more like him In professionalism. I hope you will get the problem’s fixed in this restaurant. So we can continue to eat here.. If not we can go to somewhere else, I have noticed also, not as clean as in the past.

Thank You


anonymous November 5, 2014 at 4:37 pm

I currently work for the ihop in Victoria Tx,I have to say it the absolute worst ihop I’ve ever worked for..
between the mistreatment by management and the total lack of respect for there employees. .. the upper management in the store is to say the least ..incompetent. .the cooks are very rude to the servers to the point of tables walking because cooks will not give servers there food in a timely manner. . And customers walk in on a daily basis and ask what we are out of today because they know we are always out of something … there are husband and wIves working together as,well as mother n daughter n laws .. and the worst part is they are management and working the same shift … so if u aren’t married to or related to management. . You get pushed to the side….. there are alot of us working there who believe we are being treated unfair. ..
on another note I do not know how in the world this place passes health department inspection. .
Between our reachin coolers not working and having to keep milk,juice, cream etc.. on ice.. to improper temperatures and improper time and date labels .. to I’ve never seen a cook in the restaurant wash his hands!!!!! And the dishes come out of the dish room just as dirty as they went in!!!
Well these are just a few of the things that need to be looked into. .. I really hope someone in the corporate office steps up and takes an in depth look into this because the franchise owners won’t! !!!


Deborah Saulsberry November 4, 2014 at 4:13 am

my name is Deborah Salisbury. I work 1664 South University Drive Fort Worth Texas ihop number 1928. The manager here is just awful to everybody she constantly cusses at the servers and the cooks very loudly saying very negative things all the time. She forces us to use unnamed products when she runs out of food. Every Sunday( I work graveyard )there is ALWAYS a list of 86 items. she never order enough she tells other servers which are friends of her that it is because it cuts into her profit. I’ve addressed this issue several times with the other managers to no avail. On one occasion I absolutely refused to go behind her trash can to get generic apple juice and was told to watch my attitude! I’ve been with ihop for almost 7 years and I’ve never been treated this poorly by manager at any store. The manager is friends with the owner of the stores so she has been getting away with this behavior for many years. I do not know what to do I don’t know who else that I can speak to.she is the general manager her name is Jamie Fluary. I make extremely good money at the store and I don’t want to leave. But I feel that this is the only thing that I can do. I would like to talk to someone further on this matter if you could call me 817 378 **** again my name is Deborah Saulsberry. I thank you your help.


Gina November 2, 2014 at 1:51 pm

Ate breakfast at IHOP in Temple TX & we waited over 40 min for our food. When we finally were able to get our waitresses attention because she never once came by to check on us since we ordered we told her we had already been waiting 4o min & a large party next to us had already received their food & we were seated & ordered before they had been. Within 6 min of us telling her this our food came out & she said she would give us a discount. She sent manager, Corey over because she did not give us anykind of discount & we explained to him about the wait he said the food came out within 6 min of when the ticket was turned in. Again we explained to him about the wait & other customers received their food before we did when we were there before them. Again he said I don’t see what the problem is you got your food within 6 min of when it was turned in. I told him then why was he arguing with us we told you what happened & she offered the discount when it was clearly her fault. He was rude and being a smart ass & I asked him why he was arguing with us. He said I don’t like to give away free food. We weren’t asking for free food. Clearly there was an issue with the waitress for not turning in the ticket in a timely manner. So instead of trying to resolve the problem for any future issues he wanted to argue with this. I told him we would pay for the meal but we would never return again. I just don’t understand what kind of training IHOP has for their managers that allowed him to treat and talk to us the way that he did. We go there once or twice a month and have never had issues or been treated the way that manager treated us.


alecia terrazzano October 31, 2014 at 10:03 pm

We were at Cookeville tn ihop location tonight and had very bad service when we went too.talk.to management she was worse very rude cold food bad service no refills horrible just horrible


ruben October 31, 2014 at 1:21 pm

there was an advertisement on tv that on friday the 31st the pancakes were free. but the add never stated the free pancakes where for kids only so i am quit sure that thats falls advertisement. i was not the only person in the restaurant that was there for the free meal. not that i couldn’t afford to pay for it but its just the thought of being deceived by the add. if they need to bring in more people to the restaurant i suggest having more specials. and not falls adds. my last trip to ihop ever.


Larissa Matthews October 30, 2014 at 11:40 pm

Went to ihop in Burleson, TX tonight. Decided to order food Togo. We walked in, it took five minutes to be noticed. Girl at the front took our order. She had to be new because she didn’t seem very confident in taking our order. After taking it, she set it down and continued doing something else. So we are sitting down for 15 minutes and the girl picks up the order and starts ringing it into the POSI system. She doesn’t know how to ring it in and asks for help. By now we are there for 30 minutes. We wait another 30 minutes and the food is not out. So we told the girl to cancel our order left and had to settle for waffle house. I’m just glad we did not pay up front because that is ridiculous. I have been to that location many times, even when on a wait the food takes less than 20 minutes to come out.


Kris October 30, 2014 at 12:07 pm

I went to the IHOP at 201 S Federal Hwy, Dania Beach, FL 33004 today with a friend for breakfast, and everything this waitress did was wrong. She told us she was new, when she mixed up our order, an we told her that was ok. She said she gave it to another waitress, and that waitress also apologize. Then we had to wait on our food, and we tried to get someones attention they seem to ignore us. When she was suppose to be coming with our pancakes she came with one order, and said oh she didn’t get her pancakes, How was I suppose to have gotten them if she did not bring them. I don’t think that we should have paid the all of the bill. I think something should have been done. We are at that location a lot, and really was disappointed in the service today.


Anonymous October 28, 2014 at 10:41 am

I am currently working at Manhasset Ihop in Long Island NY, I DO NOT like how the cooks treat the waitresses and the hostesses, one of them in particular is always very rude, loud and dirty. I have noticed that they also drink on the job and when they do drink they serve unpleasant food to the customers. The owner of this store is very nice to the stuff and I dont think is fair to the owner and his family that these cooks drink and disrespect the store.


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