_ap_ufes{"success":true,"siteUrl":"www.corporateofficehq.com","urls":{"Home":"http://www.corporateofficehq.com","Category":"http://www.corporateofficehq.com/category/aerospace/","Archive":"http://www.corporateofficehq.com/2014/07/","Post":"http://www.corporateofficehq.com/devon-energy-corporate-office/","Acf":"http://www.corporateofficehq.com/?acf=acf_address"}}_ap_ufee

Harley Davidson Corporate Office

Harley Davidson Corporate Office Address

Harley-Davidson, Inc.
3700 W Juneau Ave
Milwaukee, WI 53208

Contact Harley Davidson

Phone Number: (414) 342-4680
Fax Number: (414) 343-4621
Website: http://harley-davidson.com
Email: Email Harley Davidson

Executives

CEO: Keith E. Wandell
CFO: John A. Olin
COO: Lawrence G. Hund

Harley Davidson History

Harley Davidson was founded in 1901 by William S. Harley and Arthur Davidson in Milwaukee, Wisconsin when Harley designed a 116cc engine and attached it to a bicycle frame.

In 1903, the first real motorcycle was created with a 405cc engine.

In 1905, they began selling their engines to people via magazine advertisements.

In 1906, a factory was built on Chestnut Street.

Harley-Davidson provided about 15,000 motorcycles to the war effort in WWI.

By 1920, Harley-Davidson was the largest motorcycle manufacturer in the world.

Harley-Davidson was one of only 2 American motorcycle manufacturers to survive the great depression.

The company has undergone several sales and many changes since WWII.

Today, the company produces over 150,000 motorcycles per year and enjoys a very high brand loyalty.  The Harley-Davidson corporate office is still located in Milwaukee.

{ 92 comments… read them below or add one }

Gerald N. Unger June 30, 2014 at 3:25 pm

As an “Old Marine Vet,” who has owned Harley’s since 1966, It has come to my attention that Harley has surreptitiously gone about denying warranty claims, both for Dealer installed handicapped modifications violating equal protection laws, and contending that Veterans flying the American, POW, or Service Flag on their bikes, and trikes are an unauthorized modification voiding any warranty. Any correspondence sent to HD ends up at Customer Service, does not matter who its addressed too. Correspondence received from HD is always ‘unsigned,’ corporate social responsibility is a joke. HD donates money to the DAV, than fails to honor the warranty when a disabled Vet has to have a modification to ride the bike, Than to contend that the symbol of American Values, flown on the back of a trike/bike creates damaging drag on the clutch and transmission, is right up there with “Bullwinkle’s Fractured Fairy Tales.”

The perception is; HD contends the Flag is an unauthorized modification, modifications for disabled veterans voidthe warranty, poor customer service, little or no response on the corporate level. In addition HD’s new VP of Engineering is a former GM Engineer. Is he one of those fired because of the ignition switch deaths, or is this just another poor decision by HD, either way the perception does not instill confidence in HD’s brand. I guess their 1.5 million dollar a year General Counsel, has forgotten that “perception leads to presumption,” or that by ignoring these issues HD’s stock is going to go the way of GM. As the saying goes, “you can’t fix stupid.”
Semper Fi

Reply

Otto Amerseder June 30, 2014 at 5:49 am

Have Harley Davidson ever though of having a automatic gearbox on there Ultra Glide as an option?
I think that would be a first for motorcycles and who better than Harley Davidson to do it!
Could even be extended to other bikes in the rang. Ideal for someone who has no experience with a manual gearbox!

Reply

jewrsw June 26, 2014 at 7:42 pm

Most of the post on the issues with a Harley seems to be just crying to me. It is time you handle your issues with your bike. How long do you expect Harley to be on the hook for issues with the bikes they sell. They give a warranty for X number of miles and X number of months. I do not recall but I believe it is 36,000 mile and/or 12 months. So if it does not have a problem in that time frame or a recall has not be issued on the problem then it is yours to deal with. You agreed to the terms of the warranty when you purchased your new or used bike from the Harley Dealer. Harley has never stated they would be responsible for any issues with anyone’s bike for more than the time period and conditions as stated in the warranty. Would it be good PR to deal with some of these things and just fix the bike? Yes, however Harley could then be put in the position that you fixed it X number of times in the past why not now? Also it then be asked when would Harley stop being responsible for these repairs if they fixed some of them out of warranty. This is a business to make money for the Company and its Shareholders. It is not a Company to continually fix issues with bikes that are not covered by warranty. It so cases it may take some time and testing to determine if an issue should be fixed by Harley or should not be fixed by Harley. Like paint coming of was it because a metal issue, a paint issue which Harley would possibly take as an issue they need to fix. Or could be due to age, treatment of the bike or use of an agent on the paint that caused it to “fall” off? In my history of riding I have never seen a paint job just fall off of a bike. Not saying it could not happen just have never seen or heard of it before. I have owned two Harley’s one purchased used and one purchased new. I had a problem with the fuel filter on the used one took it to Harley where I purchased it and come to find out there was a lot of sand in the filter. Bad gas is another way of putting it. Harley fixed it no costs to me. I had a new 95 Soft tail custom and rode it for five years. Six months after purchasing it an old lady pulled out In front of me. Harley went through the bike and found a small dimple on the neck caused by the crash and went to bat to have the insurance cover it as it was not that way before the crash. Harley felt it should be made as it was new since it was only six months old. When I say Harley on these repairs and fix it things I mean the local Dealer. The Local Dealer has room to accept or reject and some things need to go to Harley. So lets say if it is with in warranty or a recall or a new issue that Harley should fix they should stand up and do the right thing. If it is not then you as an owner has the responsibility to handle things yourself. It is like after owning my ride for 5 years I had to sell it because of the downfall in the economy. Like I had a choice sell the bike and pay my house payment and buy food or do not sell the bike and lose the house and not feed my family. Is Harley responsible for replacing my bike? Oh by the way I am a disable Vietnam veteran (for real) so is that more reason that Harley should replace me bike? A very big NO WAY to both questions. Sound stupid to ask? Look at some of the post on this site and then ask me that question again!!

Reply

Danny June 22, 2014 at 12:02 am

Would like to participate in a trial of your new electric motorcycle in alaska. The cold weather on the time your bike will preform, mabe a two person side said car for the family crusing year long in alaska. You have nont lived intil you have seen alaska!

Reply

Arturo Dimas June 7, 2014 at 6:14 pm

I want to buy a NEW Harley Davidson black DENIM slim i’m very surprised a professional company like Harley Davidson does not make it….Arturo Dimas; Laredo,Texas;XXX Allen Drive (956)740-XXXX

Reply

Joseph A Saracino June 5, 2014 at 2:29 am

Hi last year I got a 2013 new Harley fat bob fxdf 10,000 miles on it or so I was cleaning it this year 2014 on one of the front shocks looked up under the tripel tree on the bottom of it had a crake it on left of the center bolt and crake to the right side this shock mount could have took my life or some outher persons life last year or the start of this year. this was a new bike never ben in a reck brand new. Harley is fixing it now for free if I did not see this I could have ben killed aiderrondack Harley up state new York is fixing the bike for free. yes I am happy Harley is fixing it but what about the rest of the 2013 fat bobs out their could thay have the same problem ? I am not to happy about this I have had 7 motorcycles and never had one do this. what I like to see done on inspection check them all so this will make it safe for all riders. O I ben looking to get a back rest for my bike could harly help me out now with that then I will be happy thank you won more thing wear I got my bike was Adirondack Harley-Davidson 106 Bellen Road – Broadalbin, ny 12025 Phone 518-883-1128 Sales Associate B-JAY Belanger he was my sales Man my home phone is 518-557-XXXX Joseph A Saracino XX West Main St Canajoharie n.y. 13317 APT X thank you all at Harley Davidson for you time.

Reply

Leo May 29, 2014 at 11:34 am

Just opened up the news article on David Zien and I am ashamed of you HD! Sometimes you have to do what is right and for the best interest of the company overall versus a warranty complaint. Here is a veteran who drives your brand for over a million miles and you give him the middle finger over some flag mounts? If your transmissions and clutches can t handle two sticks and materials without going out its time to buy elsewhere ! Ive seen 700 pounds of people on one bike with no problems and two flags did this ……bullshit! I expect better from one of the last American business around and personally ill help pass the word around about what you did to a veteran who believed in your brand until HD does what’s right-WARRANTY this gentleman’s bike!

Reply

Manuel Montellano May 20, 2014 at 6:22 pm

Hey there fellas, my name is Manuel, I´m from Monterrey Mexico I am a HOG member and I´d like to speak to someone of your staff regarding some kind of problems that have been happening in HARLEY DAVIDSON COYOTE (MONTERREY)…..the owner Ricardo Sanchez has turned the HD franchaise into some kind of gang, to the point that Ricardo went crazy b/c a customer decided to buy his harley in other HD dealer but when he went to COYOTE HARLEY, Ricardo beat him with a stick on his head, the guy received 27 stiches and he´s in bad conditions….and all this b/c Ricardo says that he onws Harley Davidson…..he goes crazy when people buy stuff in other harley dealer….it happened to me as well….I´d appreciate if someone of your staff can get in touch with me.
arq_manuelmontelXXXX@hotmail.com
thanks a lot

Reply

Deb Williams May 13, 2014 at 12:52 pm

I received boots as a gift. Only wearing them on special occasions. The heel fell off one. I paid $20 to have it repaired. A month later the entire sole of the boot came off. I looked at the “good one” and noticed it falling apart too. I’m physically disabled and cannot afford the $75 – $100 charge to repair both boots. I’m hoping the company can repair the boots for me. In my opinion boots should not fall apart when sitting n a closet 97% of the time i’ve owned them. I’ve always worn Harley boots on a regular basis due to the durability. I’ve always had a special occasion pair also. This is the first time I’ve ever had a pair fall apart. The most embarrassing part was walking around a wedding bare footed.

Reply

Crenna Myers May 11, 2014 at 10:01 am

Good morning my name is Crenna Myers and I belong to In the Wind Ministries. We are a motorcycle ministry and every year we do an event every December called ” Nite of Angels”.
This event is for special needs children/adults, we have a full meal, Christmas program for them and gifts. This year I am making a Harley Davidson quilt with all the different location tshirts, to raise money for this event will need 25 different location and i was wondering if Harley Davidson would like to donate the tshirts for this quilt to be rated off.
If you are interested in this you can call me at 225-615-XXXX.
Address is 1XXXX hwy 444 Livingston, La.70754.
Will need the as soon as possible since this will be a king size quilt.

May God bless you.

Crenna Myers

Reply

Chris Carroll May 10, 2014 at 9:04 am

I recently contacted the customer service department to share my views on the tc88b motor that is on my Night train. Those of you who own a Harley production models from 1999 -2005 have this engine. THIS ENGINE HAS A VERY SERRIOUS ISSUE!!!! The cam chain tensioners can wear prematurely causing catastrophic failure…… I have seen the open cases sitting on the counters at ma and pa shopl to show us the consumers. Oh but wait……Harley sells the upgrade kit for a mere $500 and you can have it installed today for the very low cost of out of your pocket. What a bunch of B.S.!!!!! Why don’t they just manufacture them with the fix in it??? My guess is that they already have them made and on the shelf and it would cost THEM too much to do it for us the consumer. I have found class action lawsuits online where this has been brought to their attention back in 2002, but they just keep putting them out like this….my guess is that they are willing to roll the dice on the liability. Heres a valid point I make….for one, they sell the better oil pump and hydraulic tensioners to aid their poor design (which just goes to show that they KNOW this is a problem. And secondly, if you buy a re-man or new tc88/tc88b motor, it comes with the hydraulic tensioners and higher pressure oil pump. I can again only guess but THEY SEEM TO BE NOW COVERING THEIR SALE AND NOW NEW WARRANTY ON THIS MOTOR. I was treated like a child by the customer service representative as I was told that my bike is 9 years old and out of warranty……never mind the fact that I gave him the mileage…..22,000 some miles. The factory calls for inspection at 30,000. I shared with him the fact that it was always my dream to have and ride a Harley since I was a kid, and how much I wanted this American made dream and to be a part of it…..he just defended the company’s name and insured me how things are man made and nothing is guaranteed. Well I GURANTEE THAT HARLEY DID AND DOES KNOW ABOUT THIS PROBLEM AND I AM STUCK IN THE MIDDLE WITH A NIGHTMARE. So much for my dream and my freedom to ride. I have since left a message with the CEO’s secretary jenny/Jennifer, and hope that Keith E. Wandell will have a more civilized and realistic conversation with me, it would be a turning point with my attitude towards Harley Davidson Motor Company. Maybe I am just dreaming AGAIN !

Reply

David Stuckey May 17, 2014 at 11:36 am

I have a 2003 Roadglide that I bought used with 43,000 miles the bike now has 52,000
miles since I have owned this bike the compensator nut came loose 2 stators have failed 1 left me on the side of the road, a relay failed left me stranded also, the primary chain tensioner failed, the brake lights quit working and now the bike has no oil pressure. This bike was supposed to have been checked out by the dealer I purchased it from.

Reply

Brad Kling May 22, 2014 at 9:10 am

I just bout a 2008 Rocker with 6900 miles on it, replaced front and rear tires and @ 7800 miles rear wheel bearings went out and felt like the back tire was ready to come off. I called my local Harley shop to check on warranty or recall and told me they can’t do anything , but also told me that the bearings where not made to spec. Harley changed part numbers so that the new bearings will last longer. Called customer care and filed a complaint and told me my bike was basically to old that they probably won’t cover it. THERES NO WAY MY BEARINGS SHOULD BE OUT AT 7800 MILES. IM STUCK WITH A BIKE I CANT RIDE AND MONEY OUT OF MY POCKET THAT HARLEY NEW THEY HAVE A PROBLEM WITH. Its sad they won’t stand behind their bikes when they know they have a issue.

Reply

Jessie Northwood May 7, 2014 at 6:49 pm

I RECEIVED BETTER CUSTOMER SERVICE AT WALMART ON CHRISTMAS IN THE RETURN LINE WITHOUT MY RECEIPT THAN I HAVE WITH HARLEY DAVIDSON RECENTLY!!!
Long story short: my HD custom paint fell off my fender. I opened my garage and the paint was laying under my bike. I dropped my bike off at the dealer they mailed the fender to Harley & I was told it would be 2 to 3 weeks before I had my bike back. Now 6 weeks later I still don’t have my bike back and they just called yesterday to let me know that they aren’t even fixing it so when I do eventually get it back it still has no paint on the front & sides of the rear fender! 1st of all I’d like to know why it took 6 weeks just to say NO ??? Secondly I’d like to inform you that I AM NOT GOING TO GO AWAY come hell or high water I’m not shutting up until someone answers me and is willing to negotiate a repainted fender!

Reply

Ricky Napier May 4, 2014 at 7:59 pm

If you live in ohio don’t go to powder keg iv bought like five bikes there in two years and now it’s ran by a bunch of crooks now all there employees that’s was there for a long time has now moved on that couldn’t see them doing people the way they do. They have one sales person named Darrell that they keep promising the world to, to keep him from leaving. The place needs help bad they have the worse Rating around here and if one of there head bosses or superintendents calls me I can prove how crooked they are I ask that someone please call me 513-473-XXXX

Reply

brian May 4, 2014 at 1:14 am

Ive been riding harleys all my life. Two years ago I was rearended and was hospitalized for about three months and when I woke up out of the coma I realized that I had lost my leg. Now through all of this my mother-in-law had set up a benefit because I was out of work for so long and she contacted harley at the corpeate level not a local dealer to see if they would donate a door prize. So about a week later she gets a letter I. The mail from you guys saying in so many words or less that you are beat and had enough never to put a 20cent pin in the envolope. Now it was the most rudest letter that you could get. Now with that being said I didnt give up on harley at all till I went into the local dealer who ive brought a lot of people into over the years to buy new bikes because they where hiring and was told that they wont hire disabled people. Ive never been so insulted in my life. Bad enough I have to with the loss of my leg.I will not ride a harley ever again and will not bring anyone in either. Ive never felt so useless in my life. Bad enough I can not find a job because of what happen to me. I thought turning to the one thing that has always made me happy and then getting spit in the face from you guys. Was a great consumer till 2012. Spent over 100k in your stores over the years between new bike and parts.

Reply

frank thompson II May 1, 2014 at 9:43 pm

A man is rideing a 1903 harley beside him is a 2014 harley .
whether you’re writing a 1903 or a 2014 there is no substitute Harley Davidson

Reply

Denise May 1, 2014 at 8:16 pm

I went to QPS Staffing agency and they said you were looking to take resumes for assembly jobs at the downtown Milwaukee plant. they said you stopped it but they also told me that you have 6 other temp agencies you go through I was wondering if I could get the names of the agencies. They said you were looking for all 3 shifts. Please Help every time QPS has your job opening on their website I apply and call them and they tell me that you closed the account. I would love to work for Harley Davidson PLEASE HELP

Reply

Pasquale April 29, 2014 at 8:32 am

Dear Sirs,
I bought my Breakout two month ago. Last week I was going to ride out when I saw smoke caming out and a strange burning small than I checked I saw wire clutch on the exaust.
I tried to do something but was too late the wire clutch was burned.
Now I’m asking: “Is it possible in a 21.900 Euro motorcycle to see sample plastic cable ties wrapping the wire clutch to the frame ?” , “Is it possible I have to wait more than 20 days to have my brandnew motorcyle back because the official HD workshop doesn’t have spare parts in stock ?” ” where is after sale HD service ?”
I’m still waiting for my ” new” motorcycle !
Best regards
Pasquale from Italy

Reply

Chuck Perry April 25, 2014 at 10:46 am

I’m not sure how to file a complaint, as your website makes it difficult, so I’ll try here. I am part of a group called “Wounded Heroes of Texas”. Every year, we hold a motorcycle rally in North Texas to benefit disabled veterans. Myself, and several other members ride, and most have Harleys. We have been trying to get a Harleys dealership involved each year, and in most cases, have always gotten at least 2 or 3 items donated for door prizes. This year, we got the dealership to commit to a vendor space by providing the space, wifi service, and electric, free of charge. After setting up all this, and advertising that they would be there, with “jump start”, they never showed. No phone call, nothing, they just didn’t show. I ride a Harvey myself, and love the bike as well as the experience, but have a very difficult time promoting the Harvey brand at next year’s rally. We are not a big rally, this year we only had about 2500 bikes, but we were very disappointed, as we’re the attendees, that Harvey Davidson was not represented.

Reply

brian May 4, 2014 at 1:18 am

They no longer care for there customer base. Your lucky if they will even reply. Alls they care about is the dollar and they dont seem to care where they get it from. Plus they say american made and when you look at all the parts you will see made in china.

Reply

Bill Andrews April 24, 2014 at 12:41 pm

Let start by saying I have wanted a harley for 20 years. Drove a hour to a dealer to go find my harley, went in and looked around for 20 to 30 mins and not 1 employee asked if I needed help. So I figured at this point I will go to the dealer 10 mins away…that I have heard alot of bad things about….went in was greeted and found my bike. Thats as far as I have made it. Been waiting for days for some kind of phone call. Put my money down also. Been waiting for 4 days now. Where can I find a dealer that wants to sell me my first harley?

Reply

brian May 4, 2014 at 1:22 am

They no longer care about there customers. You can go buy a victory and get a better bike. They have great motors on them and run great. Get some pipes on them and they sound great as well. Plus they are all amde in america and they are priced great.

Reply

Paul Werkmeister June 25, 2014 at 8:50 pm

Not sure where you are from but I got my 1st Harley this past December from space coast Harley Davidson in Palm bay Florida the gentleman’s name is Lee and will be glad to give you his number he is awesome as is all the staff on site.

Reply

Mr. D. G. Taylor, Sr. April 24, 2014 at 9:55 am

HD, Inc.

After my York, PA Steele Toe Tour, I recently bought a “New” 2014 Ultra Limited in Daytona Blue. Subsequently I’ve been adding accessories and purchased speaker lids (color-match) and speakers for the “New” 2014 Ultra Limited in Daytona Blue. As of April 23rd, 2014 your product specialist (out-sourced provider – CPV), CPV has sent two sets of unacceptable painted (color-matched) lids to All-American Harley Davidson, Hughesville, Maryland and they look awful!

The Service Manager (Jeff Gray) is trying his best to give account and understand why both sets did not match, and appear Purple. They are not even close to being the Daytona Blue they are suppose to be??? I have declined to accept unacceptable products for the amount of money spent on these items; and the two and three separate trips I’ve had to make down to the dealership which is some distance away from my home (Does not make for a pleasant ride to arrive and be disappointed due to the paint issues). As a temporary fix; I had to purchase lid covers (should have been offered for free…) in order to “HIDE” the awful color-match paint imperfections.

To that end; he’s going to be finding out a way to order yet a (third) pair of speaker lids with the “CORRECT COLOR-MATCH” PAINT — DAYTONA BLUE! I’m praying for the correct result this time; or please just refund all my monies I spent on the lids and the speakers.

QUESTION: How does a color-matched Inner Fairing come out almost flawlessly; and the speaker lids look like “s***”, if they came from the same place? Hence, I’m thinking they came from two different sources; therefore, imperfections are evident and unacceptable…

SUGGESTION: Please contact Jeff Gray, All-American Harley Davidson (301-274-5000) to remedy this unsatisfactory ordeal by sending him the appropriate Harley Davidson Factory (York, PA) Daytona Blue painted speaker lids ASAP. It’s been way too long and I’m starting to feel I may have made a mistake… If you send me a reply, I can forward you photos of the lids…

Thank you for your attention in this matter; and I hope for a speedy and successful resolution.

Sincerely,

Mr. D. G. Taylor, Sr. (currently A Pissed Off – New 2014 & “First” Harley Davidson Owner”

Reply

Perry Paul April 21, 2014 at 9:20 pm

Dear Harley Davidson, Let me start by saying that I was told that I would never ride again after a cage accident and wanted you to know that I recently purchased a 2009 Street Glide(12/31/2013) and traded in my 2004 Road King Custom both were one owner with the glide having only 4088 miles. I discovered that the front tire was in a safety notice awhile back and took it to Adirondack Harley. First thing they explained the procedure to me then between the general manager (Robert Klein) and the service manager whose name escaped me took the bull by the horn and took care of me, my appointment was timely, my bike was taken care of fast, and when things were done I was surprised at how well things came out. While waiting I was able to buy some clothing and was well received by Laurie Nethaway (I think that’s her last name) who was very helpful with my questions. Lastly this dealership has the makings of being a top shelf operation most notable in the customer service area and felt you should know the quality of your staff who are serving the public at this location! Thank You Adirondack Harley Davidson

Reply

Ann Reynolds April 21, 2014 at 9:11 pm

my husband purchase a pair of your bootS less than 3 months ago and they have a hole in heal the soul has a hole in it. I can send pictures to you we paid 175 for the and I would expect them to last longer thank you AnnReynolds
817812XXXX

Reply

Greg Willis April 14, 2014 at 2:31 pm

I would like to speak to someone about how we were talked to by the management at one of your locations. The attitude and language was unprovoked, rude, and obnoxious, with alot of vulgarity. We were shocked. If we could correspond concerning the state of the shop in question, and this incident, it would be appreciated.

Thank You in advance for your time

Reply

Ligny christophe April 11, 2014 at 4:49 am

Hello

I’m a fan of the brand and the history of harley.
I have no harley lack of means: 4 children, a house and two cars for work.
My wife works in the opposite of me plein.je time working at Jsp Arpro you may know?
I bought a 900 vn occasion but my dream is a harley Davidson has always been but I can not for now .. I hope one day to Route 66 and also come in Milwaukee ..
One question: How to open a store harley Davidson? I live in France, in Picardy in the department of the Somme, country potato terre.Montdidier.
There are currently no harley store less than 100 km to the round and none in this department?
How to realize a dream, for when to open doors or get help .. dare to ask, good luck .. I hope one day also have this chance.une harley Davidson fat boy .. or touring ..
I can be your representative in France and show your kindness on a gift that you could give me .. life is short and dreams can come true ..
Regards,

Christophe Ligny
5 rue Frelon
80500 Montdidier
France

Reply

Leave a Comment

Want to make sure Harley Davidson sees your comment or complaint?

Share your experience to get more attention:

Previous post:

Next post: