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Five Below Corporate Office

Five Below Corporate Office Address

Five Below, Inc.
1818 Market St Suite 1900
Philadelphia, PA 19103

Contact Five Below

Phone Number: (215) 546-7909
Fax Number: (215) 546-8099
Website: http://www.fivebelow.com
Email: Email Five Below

Executives

CEO: Thomas G. Vellios
CFO: Kenneth R. Bull
COO: David A. Johnston

Five Below History

Five Below was founded in 2002 by David Schlessinger and current CEO Tom Vellios.  The first store was located in Wayne, Pennsylvania.  Similar to the dollar store model, all Five Below stores carry items that are $5 or less.

Besides selling $5 and under items, the company also offers a unique fundraising opportunity for non-profits.  Groups can promote a special sale window for their cause and 10% of all sales are donated back to them.

After a rapid burst of growth, the company went public in 2012.

Today, Five Below has 244 stores in 18 US states.  Most stores are located in the Northeast and Midwest.

 

{ 11 comments… read them below or add one }

Carol Taronji November 23, 2014 at 12:19 pm

The Cummings Ga store, employees at that store are getting wrote up for no reason, plus employees are going to back room to sit there watching videos in their phones while they leave one employee to a full store, plus when help is need bell gets rung nobody shows up for at least up to 5 to more minutes which makes cashier look bad because they have to keep apologizing to customers and managers are doing this too, yall need to send someone to act as customer to see whats going on, a CALL IS NOT GOING TO DO GOOD, BECAUSE THEY WILL LIE, SOMEONE NEEDS TO SHOW UP, plus this store seems to have bad ratings, its time to make a change for this store

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Brandi lauer September 8, 2014 at 2:16 pm

While shopping in your Columbia location a man exposed himself to my children . Due to the fact that there are NO cameras in this store police told me this man would probably not be caught. This has affected my children in a very negative way. I will be consulting with a lawyer on this matter. Please email me back. Something needs to be done so this does not happen again.

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Chelsey August 20, 2014 at 7:45 pm

I was in your Cherry Hill, NJ store today at 7:15pm buying things for school and there was a chipmunk crawling around the store. The chipmunk was crawling through EVERYTHING!!! The clothes, the laptop pillows and all. It was very disgusting. The employees noticed the customers reactions, screams and all but did not seem to care at all. One of the store employees said that it has been in there majority of the day. Also, she said that if it is still in the store for 2 more days that she will call animal control to pick it up and an exterminator. I believe it must have came from the pet store next door or from the trees near there. It was very disgusting and not safe. I hope Five Below does something about it.

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Lisa steversons August 14, 2014 at 1:10 am

Hello My Name is Mary…

I would like to say five below is not a cheap dollar store…they have a lot of nice things for cheap..I was just at the Kennedy plaza store in chicago with my friend first timers..and I was amazed.. there CUSTOMER service was Excellent and the store manager should have been in marketing…because I purchased 300 book bags for a little of nothing..normally you never see managers out working and being a team player…..Period. I asked if he wanted to come work for me..Greg EXCELLENT hire… way to go five below.

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martin April 28, 2014 at 3:56 pm

I set up a fund raiser with one of your Springfield stores in New Jersey and spoke to a manager named eddie eventually I never received the check that was promised to me I am very upset because the manager keeps giving me the runaround this fundraiser was for children with cerebral palsy and they keep telling me That check was sent out that was four months ago can someone please help us thank you

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Monica Whipple December 24, 2013 at 5:27 pm

I was sent a coupon via email for the store in Portage, MI. it was $5.00 off if you spent $25 or more. When I went to use the coupon I was told five below does not take coupons at all ever. It was disappointing. I have unsubscribed from your email list.

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Crystal Dixon November 13, 2013 at 5:20 pm

I am a big fan of 5 below and love the store and shopping there especially for the kids. Lately I have bought 3 different pairs of earphones and on each one only one side is working. I am a dialysis patient and during my 4 hour treatment we can look at T.V but must have earphones. Its a little disappointing to purchase something three times thinking the next item would be working correctly and it’s not. As I stated earlier I love this store and will continue shopping there I just ask if possible to provide a better quality of item. Thank you!

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Sandra Conine September 21, 2013 at 8:50 pm

I visited your Five Below store in Rockwall, TX and got a receipt that told me to go to register to win $100.00 gift card by taking an online survey. Site was http://www.fivebelowsurvey.com. I did this & there are several sites which say they will take the survey, but which one? Please email me with the correct one as I have not found 1 that seems legitimate. Please send me an email as to exactly where to go.
Thanks,
Sandra Conine

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Catherine McElroy September 10, 2013 at 2:55 pm

To whom it may concern:
I shopped at your store yesterday, at the LIncoln Mall Site in Rhode Island.
The store number is #412 and it was around 11:00 A.M.
While shopping I picked up two pencil cases from the display that was marked all for $1.00. I understand that other displays had various prices ranging from $1.00 to $3.00.
An employee I assume had mistakenly placed the box of pencil cases on the wrong table as they were suppose to be $3.00.
I didn’t realize this until I reached the cashier who rang them in as $3.00. I told her I thought they were $1.00 and she came with me to the display. She said they were really $3.00 but since they were on that table she’d ask the manager what to do.
Well the assistant manager came out removed the box said they were $3.00 and that was the end of discussion. I tried to tell her that because some one left them on the wrong display she would have to give them to me for $1.00 each, but she refused.
I than asked for her business card and she told me she didn’t have one. I asked for her name and she said. “Linda”. She would not give me her last name.
I have 10 grandchildren and 2 great grandchildren and shop at your store on a regular basis. As you can see I’m only talking about $4.00 here but to me it’s the principle of the matter.
I didn’t purchase the pencil boxes and I won’t return to your store to shop because I believe I was treated unfairly and by law I should have received the boxes for a dollar each. In this day and age I shop where I’m treated with the proper respect.
If your management team has this attitude I wish you well as a corporation.
I must say that the cashier, her name is Shelia, was very considerate and helpful.
I think she was upset with the assistant manager but could not say anything.
Do not expect me to patronize your store in the future. I thought you should be told of this situation.
Sincerely, Catherine McElroy

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HORATIO BALSAVAGE August 9, 2013 at 4:52 pm

I HAVE SHOPPED AT FIVE BELOW NUMEROUS TIMES IN THE BALTIMORE AREA AND WAS HAPPY TO SEE FIVE BELOW OPEN IN SALISBURY, OR SO I THOUGHT. AFTER SHOPPING AT SALISBURY LOCATIONS A FEW TIMES I WILL NOT RETURN TO THIS LOCATION OR ANY OTHERS IF THIS IS THE NORM NOW FOR THIS COMPANY. ON NUMEROUS OCCASIONS STORE MNGRS, AT LEAST I THINK CONSISTANTLY RUDE TO CUSTOMERS, JASON AND KELLY. NOT THE NORM FOR MOST STORES OR EMPLOYEE (MANAGEMENT) IN A STRUGGLING ECONOMY. I WILL DO MY BEST TO HELP SPREAD THE WORD. DO NOT SHOP AT FIVE BELOW!!!! CUSTOMERS TREATED MUCH BETTER AT WALMART AND DOLLAR STORE. ALSO OVERHEAD HOW MANGERS SPEAK TO EMPLOYEES, NOT PROFESSIONAL AT ALL..

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Jason Harvey July 7, 2013 at 11:37 am

Ponder on this idea.

I purchase video game left the Store with my receipt went into Walmart next. I didn’t drop the game in my car instead proceed walking into the doors. The alarm went off. I wasn’t worried I had my receipt from you. If they had problems I bought from five below. What is your take on my idea? You don’t have anything disarm the security on the game. Image walking from five below entering in Target, Best Buy other stores. What would happen? I’m passing my thoughts onto you. Please respond back to me decision you make. I would be interesting your decision.

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