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Dunkin Donuts Corporate Office

Dunkin Donuts Corporate Office Address

Dunkin Brands Group, Inc.
130 Royall St
Canton, MA 02021

Contact Dunkin Donuts

Phone Number: (781) 737-3000
Fax Number: (781) 737-4000
Website: http://www.dunkindonuts.com
Email: Email Dunkin Donuts

Executives

CEO: Nigel Travis
CFO: Paul C. Carbone
COO: Paul E. Twohig

Dunkin Donuts History

Dunkin Donuts was founded in 1950 by William Rosenberg.  The first location was in Quincy, Massachusetts.

In 1955, the first franchise opened in Worcester.

In 1963, the chain opened their 100th corporately owned location.  In 1964, the 1000th franchise opened.

In 1990, the 2000th location opened.

In 2004, the company headquarters was relocated to Canton, MA.

In 2006, the company was acquired by several private equity firms lead by Bain Capital.

In 2007, the first location in Taiwan was opened.

Dunkin Brands, the parent company of Dunkin Donuts, went public in 2011.

The company currently operates over 10,000 locations in 32 countries worldwide.

{ 183 comments… read them below or add one }

sabah otefi November 23, 2014 at 11:42 am

never have I expeLast saturday November 22,, 2014, I went to the drive-through of the store of Dunkin’ Donuts Address: 17521 Roosevelt Rd, Oakbrook Terrace, IL 60181
Phone: (630) 629-9026
, to purchase a large coffee . About a half mile down the road, when taking a sip of coffee, the lid popped off and spilled on my chest and my arm. I was forced to get medical attention (emergency room) to ensure my skin does not get infected and to ensure it heals appropriately. Moreover, not only was this very painful, I was diagnosed with second-degree burns on my left arm
my coat worth $3000 been domage. i try to contacet the manager in the store but every time no body thier.

After all of this, I just keep asking why the coffee cup was filled all way to the limit?, why the coffee was served at a temperature which the average person can not actually drink?, why the lid was not fastened right? why this company does not take the appropriate precautions after many notorious industry lawsuits? Is Dunkin’ Donuts really concerned about the safety of their customers? I have medical bills and potentially permanent scarring due to the excessive temperature of the coffee and the faulty means in which it was served. I frequently have coffee from various merchants, but rienced anything like this before.
can you please contect me

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Theresa November 18, 2014 at 9:13 pm

I was in dunkin on Saturday about 8:45 p.m. and the girl asked if she could help me and I said I’d like a coffee then she said I just dumped the coffee and she was closed, the Pittston store closes at 11:00 p.m I was very disappointed plus the women behind me could not believe what she said (closed before 9:00 p.m.) she could have made a pot of coffee because a few other people came in afterwards, so they either went to turkey hill or donut connection. This is not good for business. I also get 100 munchkins every Sunday for the children at our Church and I don’t even get a discount. I would also get 4 dozen donuts at another store because they give me a discount, the store doesn’t carry munchkins. I stopped going to dunkin for awhile because I didn’t always get along with your manger and I thought things would be better this time around but I guess not. You do have some good help in the Pittston store.

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Paule November 13, 2014 at 10:44 pm

This evening an employee of the Burlington Mall Dunkin Donuts almost hit my cousin and me with her vehicle in the parking lot. Instead of stopping to apologize she called us monkeys and Ebola bitches. She was wearing her Dunkin Donuts visor and t-shirt. Because I am educated and not a hateful person all I called her was a Dunkin Donuts bitch. My cousin and I are beyond offended by your employee and your brand. I will be following up with an official complaint.

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Ronald Whitfield November 13, 2014 at 2:57 pm

I am a manager at Dunkin’ Donuts in Cincinnati on Glenway. I am making a complaint about the GM and owner. I just do not understand why I must submit false GSS to improve our rankings. That is lying and brings no merit to any GSS good or bad. I am now being singled out as a troublemaker. This is just the tip of the iceberg. So many disturbing things that I want to tell all!

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JLF November 11, 2014 at 7:45 pm

I used to work for a Dunkin Baskin combo store as a cake decorator in Orlando, Fl. I was fired because I overslept. I had sent a message to the District Manager and she claimed she never got it. I worked there a little over a year and had never missed a day. She came to my other job to fire me and tell me that the cakes in the case at my other job look horrible! Who does that?!? She is so unprofessional! Everytime she comes into any of the stores, everyone cowers in fear of her. A place of employment should not be like that! She also called another employee retarded in front of drive through, with the window open, and a customer sitting there with her child next to her who was disabled. Customer came in crying and she sweet talked her way out of it! If she doesn’t like how you look, she will fire you! Doesn’t matter if you are the best employee or not. Promoted my assistant to my position who I was trying to get rid of because she is lazy, always late, leaves early, and had customer complaints!

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Lisa November 8, 2014 at 7:18 pm

my 16 year old daughter works at Dunkin Donuts in Middletown Connecticut she’s been talked to like a dog since she started working there and today her manager told her that she ain’t the one to be arguing with basically threatened my daughter and I would like for everyone to know that and Dunkin Donuts corporate company to know that I will pursue that as far as I have to ain’t no one going to be threatened my 16 year old daughter my daughter ask the hiring manager to transfer of location because she’s having difficulties getting along with the manager at that location and he said that he doesn’t transfer people because of little arguments and I think that’s very unprofessional for a manager to talk like that to a 16 year old

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kathy mitchell October 30, 2014 at 8:36 am

Yes, i would like everybody to know how terrible your dunkin donuts are being run here in louisville, ky. Yes, it is a frans and that is nothing that you can do about that. But, I was hired as a store manager in the middletown area of louisville, ky by a Christina the District Mgr. When i reported to work. It was a terrible sight. No one was properly trained. I was just throw in. I was talked to like a dog the hold time that i was there. 5 MGRS. walked out of the store in my time of so call training. I was never trained. I trained myself. Many customers have alot of issues with the District Mgr over the Region of Louisville, ky
She treats all of her workers and managers bad. I JUST though that you need to know that our name is being pulled down so bad in the Louisville, Ky. All because the owners are to afraid to let go of the District Mgr that is destroying our name. Our may not do anything about it but, i just wanted our to know. I worked there from April 1 2014 to Aug 25, 2014. I wished that someone can do a undercover boss that would be nice.

thank you

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jan October 28, 2014 at 8:12 pm

no comment

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jan October 28, 2014 at 8:01 pm

bussiness is slow for the last 3 or so months , travis isnt that around tha same time you said illegals are the future of our country? not to worry a lot of us americans went elsewhere for coffee and snacks and the retailors love it

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lourdes rivera October 26, 2014 at 8:22 pm

There is not a lot of dunkin donuts near my house thebonly one is on comercial st chicago illinois. It is insane that the manager wont do my latte with almond milk because he said he could only put a shot of almond milk theyre crazy but around work they do it fine. Why these people dont understand I ask for almond milk because I dont want the dairy product

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vaughn lukasavage October 24, 2014 at 7:07 pm

HELLO I was told Whittier & Long Beach ,California will be getting Dunkin Donuts Stores, so do you know when?? thanks!!

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vaughn October 24, 2014 at 7:08 pm

thanks!!

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Lisa October 21, 2014 at 1:21 pm

I live in Jamestown NY and our area is overloaded with Tim Hortons!! They are now planning on buying a local Pizza Hut and knocking it down and putting in another Tim Hortons!! That will make 6 or 7 in our small area…There is only one Dunkin donuts and it is in a gas station. I would love to see one in Falconer or downtown Jamestown NY..Please talk to investors and bring one to our area!!! I know of property on Main street in Falconer that is available and also on Washington street (the car miracle mile)….Please look into it…….
Thanks!

Reply

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