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Domino’s Pizza Corporate Office

Domino's Pizza Corporate Office Address

Domino's Pizza, Inc.
30 Frank Lloyd Wright Dr
Ann Arbor, MI 48105

Contact Domino's Pizza

Phone Number: (734) 930-3030
Fax Number: (734) 930-4346
Website: http://www.dominos.com
Email: Email Domino's Pizza

Executives

CEO: J. Patrick Doyle
CFO: Michael T. Lawton
COO: Scott Hinshaw

Domino's Pizza History

Domino’s Pizza began when Tom and James Monaghan bought DomiNick’s Pizza in Ypsilanti, Michigan.  In 1965, the company name was changed to Domino’s Pizza.

In 1967, the first franchise location was opened.

By 1978, there were 200 locations.

In 1983, the company expanded to Canada with a store in Winnipeg.  The 1000th store also opened this year.

In 1985, the first UK location opened in Luton.  A location also opened in Tokyo this same year.

In 1998, Tom Monaghan retired and sold 93% of Domino’s to Bain Capital.

In 2004, the company went public.

In 2006, the 5000th US location was opened in Huntley, Illinois.

In 2012, the company dropped the word “Pizza” from it’s name to enhance its other food offerings.

Today, there are more than 10,000 Domino’s location in over 70 countries.  Domino’s is the 2nd largest Pizza chain in the US.

 

 

{ 124 comments… read them below or add one }

Margo S November 18, 2014 at 1:58 pm

Unacceptable and embarrassing …I ordered seven pizzas for a meeting. I called at 10:45 so we would be sure to get them by noon. The delivery man called about 11:50 and asked me to meet him in the lobby….I was thinking what kind of delivery is this? Went down and could not find him. It turns out he was not even in the right building. I gave clear delivery instructions to the order taker and pizzas are delivered here every day! The pizza finally arrived at 12:10 and we still had to go down to the lobby! Needless to say I did not look very good to my supervisor!

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David Haines November 14, 2014 at 6:41 pm

Ordered a pizza at Amherst, ohio store, I was told it would take 30 mins. I went to pick it up and they didn’t have the order. I call my wife to make sure it was ordered and she said that she talked to a women. They said that they didn’t have any girls working there, funny thing she walked by me to make a delivery. I had to wait 15 min for another pizza. When it was done the guy charged me full price and I said you lose my order and make me wait an you are going to charge me full price? He said that’s the way we do things here, so I asked to talk to the manager an he said that’s me. He was very rude. I order a lot of pizza and I like dominoes but I will never go back their again. That was the 5th time they lost my order. Enough is enough. Marco’s tonight!

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Katie Halle November 13, 2014 at 7:36 pm

Ordered a pizza from diminos pizza in grove city ohio on Braodway. I gave my credit card and they wanted the 3 digit code. This is unexceptable. I wll no longer deal with Dominos pizza. I will report this to the columbus dispatch and to channel 6 news. I am a writer for the dispatch and will make an example of poor policy on dominos Inc.

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Gicela Ventura November 9, 2014 at 1:47 pm

Well, my experience was the worst, because I usually get pizza on the same store as delivery, and I always order my pizza online, this time they took the money out of my banking account and told me there was no order, so besides everything they also steal money, I’ll sue domino’s pizza ass or that franchise idc for $16.36 because they stole my money, that was in Orlando Fl .32808

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Dan November 2, 2014 at 11:19 pm

Wanna understand why the drivers don’t get the delivery charge you charge everybody I tip the driver to help pay for the gas. And if you charge a delivery charge the gas is been paid for so why does not the driver get that delivery charge.Concern customer if you don’t answer right I’ll guarantee that I won’t be buying pizza from you guys ever again and a whole lot of other people won’t be in Lansing either because I’ll post it in the State Journal

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ck November 2, 2014 at 8:18 pm

Today I completely used every curse word in the book. Sorry Domino’s you will no longer get my business. Store #5142, Manager was horrible. My son is away in college and when the school runs out of gluten free foods (seems to occur on the weekend) I have to order a gluten free pizza from Domino’s and PAY FOR IT ON LINE WITH MY CREDIT CARD. My son does not have this card on him. I placed the order, called the store and spoke to the person there and confirmed the order was indeed legitimate just so they would not ask for the card. So the manager wants to speak to me as if I was an Idiot (or a dumb ass and I’m far from EITHER) and tell me it’s COMPANY POLICY to ask for the card when they arrive. When I told him I order all the time and they never ask for mine when they come to my door, then he proceeds to say “do you live in Florida”…no I don’t so if it’s a company policy then it would apply to all and it does not. Then he says each franchise has their own policy. Whatever!!!! Your attitude is horrible and to speak to a customer the way you did brought the BITCH out of me. I will NEVER order I mean NEVER order from this store or any store for that matter. I’m sick of poor customer service. When you have customers that WANT to spend money be treated like this it’s not worth it. I don’t NEED to buy pizza…I wanted to. There is a difference.

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J Rigney October 31, 2014 at 9:22 pm

Ordered from the Domino’s in Round Rock, Texas – the one on Sam Bass. Ordered at 5:30 pm and was told delivery in 45 minutes. After 1 1/2 hours, called the store and they said it was being cut and out the door for delivery. At 7:30 pm called again, waiting 10 minutes on hold. The person asked for the address and put me on hold; then after 5 minutes hung up on me. Called again at 7:45 – it took that long to get through again – to be told by an assistant manager that it was on the rack but they did not have any drivers to deliver it. After an outrageous 2 1/2 hour wait the best I could do is cancel the order. I was never given an apology or an explanation for the poor customer service. We will never order Domino’s again. I think the corporate office should do a better job at screening and training their franchisees!!!!!!!!!!!!!!!!!!!!!!!!!

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Deirdra October 31, 2014 at 1:14 pm

Yesterday, I went to Domino’s for a lava cake. After the cashier took my payment, he started working with the dough without washing his hands. Two other employees came in to work. The first employee went towards the back, so I’m no sure if she washed her hands or not. The second one stayed towards the front of the store. Before he started his work, he began to tuck his shirt into his pants. It was disturbing to see his hand repeatedly go down the back of his butt and then down his front. He never washed his hands before handling the food. I had also observed an employee talking on the phone and handling the food immediately after hanging up and without washing his hands. I went to the counter and mentioned to the first employee that had just come in to work. I told her that I wanted my money back, because the employees are not washing their hands. She nodded her hand in agreement and confirmed that my observation was true. The employee who originally took my order proceeded to take the lava cakes out of the oven with his bare hands and box them. He came to the counter to present them to me, but I refused them and explained why. I requested a refund. He angrily slammed the money down on the counter and said, “take your money!” I will never eat their food again.

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dan October 29, 2014 at 8:52 am

Crap service at crown point indiana. ordered pizza at 5;50 pm arrived at 6;15, watched the order bord, said 7 minutes, then said ready, i waited because i saw they were busy, i asked several times if 2 pizzas were ready, employee said 2 minutes 6;43 pm at 6;45 i left without pizza -not ready yet, went back around 7;30 pm picked up pizza, came home opened pizza boxes and found pizzas were not sliced. what a joke! They lost a customer, plus i own a business in town, i will never never buy lunch for my employees ever again.Respectfully

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shari daracunas October 27, 2014 at 2:18 pm

I like your pizza and cheesy bread but your service is horrible.I order from your salt lake and west valley city locations and my order is either wrong or both locations forget part if my order..I am ready to start ordering elsewhere where they will pay attention to my order and not bring me cold food..

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Trudy Aguillard November 19, 2014 at 10:18 am

My school recently ordered pizza from the Dominos Pizza in Port Allen. Louisiana for our schools family night. I placed the order for 17 pizzas for 10 Pep. and 7 cheese in advance, was told they could cut the pizza into 16 slices per our request, provided the tax exempt paper, and had a coworker pick up the order. I had a prewritten check for the amount I was given that we owed. We asked to have the order ready for 5:30. Vincent told me everything would be ready. To my surprise, the pizzas were not ready when we arrived to get them, we only received 12 pizzas total, 11 cheese and 1 pep., only 4 were cut the way we requested, and we were not given a receipt. Grant it, the person that picked them up should have counted , but because she was late she was trying to get back and didn’t think about doing that at the time. We could not get back to Domino’s before the family night started because of traffic and had to order more pizzas from Pizza Hut to feed our families. I called and explained to Vincent our issues and he stated that he was not there, but assured me that he would look into what happened and get back with me. I asked him to print a receipt as I needed to get this for our school records. He never followed up with me and when I went to get my receipt that he told me would be printed out and ready, the manager there could not find it. As I waited for 20 or so minutes for them to find my receipt, I observed on the big screen TV, the Jerry Springer show playing very loudly. I learned about people having sex with their wives sisters and best friends, heard inappropriate language, and when I explained to a worker and then to the manager that Jerry Springer was not an appropriate show to be playing while customers and children are in the store, they both looked at me and did not comment. Nor did they change the channel. I finally get me receipt and leave very disgusted!! I get to school and realize that they charged me tax after we gave them our tax ID information. Needless to say, our school or myself will never use Dominos again!! Extremely disappointed in my experience. This restaurant just recently opened and in my opinion it is not a place for respectful people to go. I’m still appalled at what I witnessed.

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Tori Knox October 25, 2014 at 8:14 pm

Me and my family ordered a pizza tonight. It took over an 1hr 1/2. We called and they said they didn’t know it was on the way. After 25 more minutes we pay for the pizza and open it to a burnt/ blackened pizza, cold and hard with hard cheese not fully cooked and in my opinion unfit to eat. The family had ordered for dinner and was hungry, so I called to speak with the manager named Dalton @ 1210 Rockbridge Rd, who was not only extremely rude but was unwilling to accommodate our request for a new pizza. He said that if he had it remade it would take over an 1hr 1/2. He said that he would not give us our money back and allow us to pick up new pizza. I told him we just wanted our money back, he said that he couldn’t tell me when we could get it back. He said he would send someone back at some point. I informed him that my family was hungry and that we needed to go out now to get dinner and couldn’t randomly wait around with no word on getting our refund. He was rude and said ” You will get it when i can” I finally ended this fiasco with saying i would bring the pizzas back and pick up our money. This was ridiculous to have to endure this while trying to simply order a weekend night of pizza for the family and be treated harshly, disrespectfully and rude. Dalton has the worst customer service I have experienced in a while and was truly unwilling to repair or fix the issue. The pizza was not only hard, cold and burnt but we had to endure waiting a total of almost 2 hrs to eat with the disappointment of still receiving nothing. I warn anyone not to go to that location and I truly don’t want to eat Dominos again. This makes too many times of getting horrible pizza and bad service.

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