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Dish Network Corporate Office

Dish Network Corporate Office Address

Dish Network Corporation
9601 S Meridian Blvd
Englewood, CO 80112

Contact Dish Network

Phone Number: (303) 723-1000
Fax Number: (303) 723-1999
Website: http://www.dishnetwork.com
Email: Email Dish Network

Executives

CEO: Joseph P. Clayton CPA
CFO: Robert E. Olson
COO: Bernard L. Han

Dish Network History

Dish Network, commonly referred to just as DISH, was founded in March 1996 as Echostar.  The company was originally a distributor of C Band satellite TV systems.  They launched their first satellite Echostar I at the end of 1995.  They made their first broadcast in March of 1996.

In 1999, Dish was the first to release a HDTV tuner.  In 2003, Echostar IX was launched, which allowed broadcasting of all local channels to US consumers.

In 2011, Dish acquired the assets of bankrupt Blockbuster Inc. and subsequently added Blockbuster Movie Pass to their offerings.

In 2012, Dish dropped Network from their name and just goes by DISH.  Their parent company is still called Dish Network.

Dish currently services over 14 million customers in the US.

{ 363 comments… read them below or add one }

Mary H August 27, 2014 at 11:04 pm

Dish in South Carolina (at least the Lowcountry) has trouble getting technicians without “issues.” One guy demonstrated to my employees how easy it is for him to hack into a home 100 miles away; and recently a duo Dish dispatched to add a box and sell me expensive TV mounts (one of which was not left or installed but I was charged nonetheless) surge protectors—made off with the power cord to my security monitor and when ordered back to my home to “locate it,” went into my dresser drawer stealing checks to two accounts then presented these checks for $1,3000, $800 and $300 to a liquor store in Summerville, SC, that spotted them as fraudulent. The guys were so audacious as to be wearing their Dish logo shirts, and one of them identified himself as the one who “lost then found” the security monitor power cord last weekend. The field manager defended his sticky-fingered tech as “the best tech” he had. Pretty sad commentary. Meanwhile, I’ve had to close accounts and pray Lifelock is good to its word, Law enforcement is useless in these cases. I did report it, got a case number and a shoulder shrug from the sheriff’s deputy. Now wonder this persists.

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angela August 21, 2014 at 3:13 pm

Have 2 dish accounts…no one informed me of a contract for this second home. Sold that home and have to pay $157.00 plus postage of receiver for termination fees. Once I get home, I will cancel the account plus I will not have Dish network the at new home that will be ready by the end of 2014.
Dish Network cannot figure out the math plus holding an hour on the phone is really sad for any company.

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John Slover August 20, 2014 at 4:19 pm

I was thrilled this summer to hear that Dish would be carrying The Longhorn Network. When it was released, however, it was only presented in standard definition, I waited thinking that this was temporary since it was a new service. Then I thought possibly it was in high definition on another channel. NOT. When I called I was told by several reps that it would eventually be broadcast in high definition. NOT As most televisions today are flat screen panels and many are larger screens, it does not take an idiot to see that your broadcasts are mostly useless because the quality is so greatly diminished when presented today’s viewing format.

When I did a little research, I learned that I was lied to by your reps and that your plans are to only present football games in high definition. The network carries many other quality broadcast than just football games.

I just noticed yesterday that the new SEC Network is carried in high def and was so carried immediately when it opened.

It is apparent to me that you have little concern for viewers in who would like to see The Longhorn Network in a presentable format. Your representative lied to keep me as customer telling me that it would be so broadcast.

I would like to stay with Dish, as I am a long time subscriber. However, because of the above described responses to, I am sure multiple Texas subscribers, I am actively seeking another provider. I would have remained patient until I listened to your reps, read about your acquisition of the network with intent of only televising football games in HD and then to see the SEC broadcast immediately shown in HD, iced the cake.

Thanks for nothing,

An angry Texan!!!!!!!!

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kassandra August 20, 2014 at 2:56 pm

Don’t be fooled by these people they are liars and only tell you what you want to hear so they can suckered you in to the contact worse service I have ever had they said you will pay 103.00 month now my bill is 190.00 and 2 hen you call corporate the people they have working there is very unprofessional customer service you get no where with them I hate this company and I Rate them a 0 and I will be getting better business Bureau involved……….

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Gabriela Domínguez August 20, 2014 at 1:19 pm

We all have to get united! If we let them continue screwing us up, They Will grow bigger. They lied to us big time, they said internet for 35.00 a month for two years and first Bill 71.00! They do not want to admit that They lied. Is there a place for costumers to go and set a complaint? They are doing whatever They want and charge as much as They want! And They say we accepted a two year contract! Where? We NEVER accepted 71.00 dollars a month for internet! It is a lot of money! There must be a place outside dish where we can go and sue them for liying to us! If somebody knows please let me know. I live in Denver, Colorado

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Shondara August 19, 2014 at 3:56 pm

I truley enjoyed having dish, when I first signed up the indian guy said I wont be in any type of contract, Well that was a lie…..When I moved after 9 months of having there service,. they could not provide me servic ein my new area due to dish not having a satelite in my area, now they want me to pay 300.. what the heck…Dish cant provide me service but now I have to pay them…wow….jsut like that there customer service went from the best service to wtf, I wish I never signed up with them….If anyone wants my service let me know.. xxxx@yahoo.com. 54.00 a month!

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lisa flick August 19, 2014 at 1:22 pm

I have had several problems with dish taking bogus charges out of bank acct. Customer service said I didn’t make payment on acct. Funny its auto pay out of my mothers acct. This is causing acct to be over drawn. Please call at 972 774 XXXX. Or this matter will be going to Atty Generals office

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joe dif August 19, 2014 at 12:41 pm

This is the worst company to deal with on the phone. They promise everything and deliver nothing. Even the corporate office does not follow up on what they promise. Been on the phone for hours at a time nothing has been cleared up.

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April Smith August 18, 2014 at 2:05 pm

At 11:27 AM on August 5, 2013 I contacted customer service to have my service cancelled. I spoke to Operator ID 653 and was advised that my contract wasn’t up yet and if I cancelled at that time that I’d have to pay a $140 fee. I was informed that I could be placed on “pause” for 8 months and to call back after April 5, 2014 to cancel. At 11:16 AM on April 8th I contacted customer service to cancel (as originally advised) and was told that I was STILL in a contract and couldn’t cancel. Of course I was highly upset because why was I being told something different now? All I wanted to do was cancel my service without incurring all of the fees and to return the equipment that I had held onto for all of that time. Now I’m getting bills for July 12 – Sept 05 indicating that I owe $212.00 immediately but I received a response back from care@customermail.dishnetwork.com from Genevieve C./18 M on April 9th indicating that my request to cancel service has been taken care of. Plus, I received the boxes to return the equipment last week and intend to do just that but why on earth am I receiving a bill for services that I did not want nor ever used?! This is going to reflect poorly on my credit and needs to be taken care of ASAP yet I’m not getting anywhere with customer service (obviously). I’m highly upset and this is poor customer service!

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Tony August 17, 2014 at 5:43 pm

My complaint to your company is that you have hard workers located in your Chandler office and Who were working in the internet department before they were forced to tv because they were making to much money. Now they are all quitting because they can’t support there families in 400 a week. Why the change
When they were hired to do there job now your company is making it difficult for them to do it, forcing them to find other employment, when they lived the company before the change.

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Joe Hickmott August 15, 2014 at 5:43 pm

I have spent 4 days dealing with your joke of a customer service department. When my dish system was insthled the tech broke three shelves thrying to get into the Atic as he was to lazy to go get his ladder. Over the last year I have had nothing but problems with this service. They still have not fixed the damage. So I go to cancel there service and I get told I have to pay to cancel.. So they do damage to myhome give me poor service and now I have to pay to cancel. what a rip off.

At this point my nexr step is to seek remidie at law to resolve this matter. I will have to protect my rights under the consumer protection act.

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Theresita Irish August 13, 2014 at 5:03 pm

I spoke to a Supervisor at Dish this morning and she was so rude. When I told her about the survey she changed the extension from 48 hours to 24 hours. I will be taking my business elsewhere. Worst Customer Service ever.

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Joanne Godfrey August 12, 2014 at 10:08 pm

DISH – My bill will be increasing in the next 5 months (according to your customer service rep at your corporate offices just a few minutes ago). I was not told of this increase when I signed up with DISH. I double checked before purchasing DISH and was never told of the increase from the sales rep. I am currently on hold with DISH corporate because ANOTHER service rep hung up on me when I asked to speak to a supervisor. She laughed and said hold and then I was disconnected. I left Comcast because I thought DISH was better. Seems to me, they are no better than the horrible service Comcast gives it’s customers. My bill from day 1 has never been the same, there have always been problems from the addition of services I didn’t ask for to the failure to bundle. There have been token credits to my account but no real service. I do not want to pay the increase due to the way I have been treated as a DISH customer. One bill was late due to a death in the family, but other than that my bills have been paid on time. Is this how you treat customers with a bait and switch method of sales? Why would I pay more than a new customer? Your prices are not low and the service you have given up until now is spotty at best. And I cannot believe I am still on hold 30 minutes later. I will expect a call back from DISH regarding my bill. Joanne Godfrey 503-690-XXXX

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Me August 12, 2014 at 8:12 pm

I am so sick of getting mail from dish..would you people remove me from the mailing list already. .smh… guess half of the money those who are crazy and have dish pay goes to sending out junk mail to people who continuously ask to be removed.

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Mike giron August 11, 2014 at 5:27 pm

Our dish network service has been out for 2 days it will be another 3 before they can get out here. Great service. I have been with the company for 12 years.

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Richard Bennett August 6, 2014 at 8:56 pm

I have Dish, I have had it for years and have been satisfied most of the time with their service, Until yesterday. I requested a service person to come to my home due to a reception problem, I live in a rural part of east Texas. The service man arrived stated that I had an out dated dish and the two receivers needed to be re placed, which he did. The pictures was great, very clear. After he left and later in the afternoon I turned on my TV and a notice came up stating ” No Signal” so my wife called Dish talked with one of the customer service employees (CSR). The csr ask my wife to do a number of things to try to get the receiver to work with no success. This morning I called again getting a CSR in the Philippians. The seemed that he could not understand English. He would not respond to my questions, at times I would ask his name he would not say anything. All he ever said was DISH can we help?? I hung-up and redialed getting a lady this time, I tried to explain the problem, she seemed not to understand me, asking the same questions over & over ! Then she said it would cost me $50.00 or more if some one came out. I reminded her I had a service agreement & all of the equipment was installed just yesterday!! She then said she would send me equipment I would be reasonable for the receiver and if I did not return it in 10 days I would be charged the retail price for the receiver. What would I do with a receiver that may not work??? Then I talked with a so-called supervisor (Long Story) , Then a “Special CSR”, NO HOPE!!! Does MR. Clayton, CEO or Mr. Han COO know what is going on in their company. SAD, SAD!!!

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Gloria August 4, 2014 at 4:32 pm

Called with Technical support issue. Customer Service did not know how to take care of it, requested a SUPERVISOR, who also did not know how to fix the issue but HANG UP on me. Called back again and requested a different supervisor, he took the time to listen to my problem and took him LESS than 1 minute to resolve the issue that the other two people (including a different supervisor) told me DISH was not going to fix it because I had to contact the manufacture of my DVD player and the problem was because the “input” option was not set up on my remote by the tech when he installed the service less than a month ago.

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Joanne Godfrey August 12, 2014 at 10:09 pm

I had a customer service rep do the exact same thing to me…hung up when I asked to speak to a supervisor.

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Amy August 4, 2014 at 2:57 pm

Here is the promotion:
Reply-To: “DISH”

Order Now

View Trailer

Free child ticket offer valid for current DISH customers with a valid email address associated with the DISH account. Must purchase movie online from 6/17/14 to 7/14/14 to be eligible. Qualifying customers will be sent an email with a unique redemption code and website to redeem LEGOLAND ticket offer. Offer good for one free one-day child ticket with the purchase of a full price one-day adult ticket to LEGOLAND® Parks or LEGOLAND Discovery Centers. Valued up to a $91 child ticket. Limit 1 per household. LEGO, the LEGO logo, the Brick configuration, the Minifigure and LEGOLAND are trademarks of the LEGO Group © 2014 The LEGO Group. LEGOLAND IS A PART OF THE MERLIN ENTERTAINMENTS GROUP.
THE LEGO MOVIE © 2014 Warner Bros. Entertainment Inc. LEGO, the LEGO logo and the minifigure are trademarks and/or copyrights of The LEGO Group. © 2014 The LEGO Group. All rights reserved
To ensure email delivery, please add dishnetwork@dishnetworkmail.com to your address book.
This email is an advertisement for DISH Network L.L.C
© 2014, DISH Network L.L.C. All rights reserved. 9601 S. Meridian Blvd., Englewood, CO 80112
Programming subject to change.

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Amy August 4, 2014 at 2:32 pm

I have called several times concerning the promotion that you were running, that if you rented the Lego Land movie online with dish before 7/14/14, you would recieve a free childs voucher good for a kids addmission to Lego Land discovery center, or Lego Land amusment park in Orlando, Florida. I ordered the movie on 7/6/14, after ordering the movie there were no directions on when/how you would recieve your voucher. I called customer service and was told after being trasfered a few times to different reps (becasue no one seemed to know about the promotion) that I would recieve my printable ticket within 14 days via my email. I have yet to recieve any such voucher. I then did a live chat on 8/1/14, the 1st rep that I chatted with, again had NO IDEA what the Lego Land promotion was, he transfered me to supervisor. I was so EXCITED, because he seemed to know what I needing, even assured me that the email had actually went out that day 8/1/14, and to be patient and check to see if I recieved it tomorrow. He even confirmed my email adrees with me! So, I checked my email adress, and sure enough there was an email from DISH, however, it had NOTHING to do with my Lego Land ticket, it was for 2 promo codes to rent paperveiw movies. I am beyond frustrated at this point. I have my orginal email printed off with the offer, I have my bill printed off with my rental, I have the chat conversaion with the supervisor that assured me it was coming ( I copied and printed the conversation from my computer) I have a planned family vacation planned to Orlando in September, We are trying to plan and purchase our tickets for Lego land. I need someone to contact me ASAP, I also have a friend that will be going on the trip with us, she to ordered the movie before the deadline, and has yet to recieve her voucher as well. I need to know who will be taking care of this! I think it is very bad buisness practice to offer promotions, not follow through on them, and also have employees that are completely clueless!

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jennifer August 3, 2014 at 8:11 pm

I will be hiring an attorney do deal with this disaster called Dish Network. Not only do they keep your services active a WHOLE year after you have it disconnected AND returned the equipment, they also stated that since I paid my final amount through collections, they don’t know the collection agency they use and have no way of knowing if you paid that agency so therefore I’m suppose to pay AGAIN?! Not to mention the customer service from the rep and a supervisor was horrific, I was told I was a liar that I never paid and I just needed to suck it and pay again. Wow. Just wow. BBB has already been contacted and I promise I will not stop until this is handled. So Mr. CEO you need to fix the mess within your company, just because you’re making bank does not give you nor your company rights to take advantage of hard working people like you do.

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Sandy August 3, 2014 at 3:08 am

I initially called Dish in June to inquirer about the Hopper. I ask if it would incur any additional payments. I was told it would not from the representative I spoke with. My concern was that my payments would be the same as I was told they would be. So I had the Hopper installed. Now I received my bill and my bill went from $115.23 to $129.99 mo. The bill for August is prorated for $163.70. I am a retired senior on a fix income, that is exactly why I inquired about the bill before hand. My monies are allocated to cover my monthly fees. I am disappointed in Dish in their misrepresentation of their services. I spoke with a Supervisor named Gabe, on 6/31/14 who told me all they can do is come and return my other boxes. If that’s how Dish resolve their misrepresentation then I really need to find me another cable/ satellite company.

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Chris August 1, 2014 at 11:01 pm

I would like to first say if I would read all the complaints I would have never called dish for service. We’ll I did and the sells reps were so rude and disrespected my wife,so when I called and tried to make a complaint they said I couldn’t because I wasn’t a customer and hung up on me. Thankfully I’m not they do not have there customer service in order or care about there customers why spend money with people who don’t care about you or respect you let alone value you as a person dish is a terrible choice for a cable service provider they need to do some real overhauling within there customer appreciation department

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Tracy August 2, 2014 at 5:13 am

I had dish a number of years ago, last week I went back to dish. every one was so nice, but my dish has been out twice, not due to weather, they came out and fixed it, and it went out again in a few days, I called and they could not send anyone out until Monday, which would not work, because I have a doctors appointment, the next day available was Wednesday. I told them just forget it, I was going to cancel my service and to back to charter. They told me that I would owe them a $400 + . And the labels to send the boxes back would cost $17. They transferred me to what was supposed to be the corporate office, the lady that I talked to said it was the president’s office. Which I don’t believe for one moment not at 11pm. I am going to try to contact them Monday morning.
I lost it, I told them if they tried to do that, I would go to every Television station and the the states attorney General office and the Service commission, BBB.

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ryan johnson August 1, 2014 at 9:52 pm

Dish installed a dish on my house it leaked first day
And it was rain in that day and on and off hard for a month in Tn
And it soaked out my wall and ceiling. I called told dish same day they put it in
The guy never came back and. I called back they said they would connect me to
Damage department and told me a guy would call to look at it
Week later he does. Then says he will come over the following day.
And did not I called him that day he said he would haft to come next Monday
I said okay but its pretty bad and its still rainin out. Comes that Monday he did not come and
Did jot answer his cell phone and I called dish and they don’t know anything
About anything and said they would str8 it out and give me sevrail hundred rallies in credit towards forth coming bills and installation. They did give me a lil not much at all and I am still
Trying to get them str8 out room I got a company to come fix it all for 4800
And I am just going to take there butts to small claims court and sue for 20,000
And post room on tube and the conversation that I recorded on my smart phone with a in call app I will post a link here if I can soon really this has got to be some of the worst
Things a satellite company can do to someone everything was rotten and totally molded to the extream if someone knows anyone that this happen to maybe we can do a class action lawsuit 9–0-++-1+++—6–5—0——+-+x+++x+++x++++x++++name Ryan

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Bill Donaldson August 1, 2014 at 3:08 am

I would love to hear from some big wig, who’s raking in the big bucks. I’d be very surprised to get an answer from somebody way up on the ladder.
I would like to know when I try and tape(DVR), they(Dish) has the same program being aired over and over again. Sometimes they’ll show the same program at least three times week. And on top of that, they’ll charge you and “arm and leg” to watch over and over.

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lisa July 31, 2014 at 2:17 pm

Screw dish they let my X make all kinds of changes to my account n after I got if fixed they turned around n allowed him to make changes n put it in his name……what a load of crap n to top it off when I call corporate office they don’t answer. They simply do not respect or care for their customers

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Marianne July 30, 2014 at 7:15 pm

I canceled DISH service over a year ago. For many reasons I do not want to have it in my home primarily because I now use over the air TV. It is FREE and I get more than enough channels plus it never goes out during bad weather. DISH always did. I have called numerous times asking them to please stop sending me advertisements..at least several every month, and shredding becomes a pain the neck literally and figuratively, Now not only do they continue to send them, but send material in them that is offensive to my beliefs as a Christian and I don’t want it in my home. These mailing are signed by Christine Wilson, Vice President Marketing. I just called DISH corporate office and was informed that there was no one there by that name and then was connected with a voice message in the “marketing” dept. It seems to me that DISH is allowing marketing people to fraudulently indicate that they are representing DISH..they are in the same category as the phantom phone solicitors that use disconnected numbers so you cannot call them back to stop their harassment. Finally, as a person who made my living in customer service I will say that all of the customer service reps I have spoken with have been courteous and within their ability try to help me with this situation. But they have been unable to resolve it and therefore the customer service is lacking the most important element in customer service – ie to serve the customer’s needs.

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kathy houseman July 30, 2014 at 7:14 pm

i have just canceled my dish , it took 2 phone calls . the 1st the guy would not cancel my account he just kept trying to wheel ad deal me, i do customer service for a living and I can tell You that Your crappy customer service needs a serious overhaul ! my 2nd call I demanded to talk to a customer service manager who listened to my story then transferred me to the guy who disconnects the service that wanted to know why I was canceling , i told him to read the notes, then was told that it would cost me $140.00 to cancel , they said that I had a 2 year contact I told them to mail me a copy because if they do it is forged !!! can you say B.B.B. and the Attorney General !!! I can !!

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Cathy July 29, 2014 at 7:45 pm

I had the DISH installed on 7/21/2014 and really needed the internet but got the cable tv as well. I bought the 59.99 internet package and told lady what I need the internet for shopping/Facebook/ and e-mails. She told me for 59.99 I would get 20 mb. whithin 5 days of having it my daughter told me the internet was really slow. I called them yesterday (7/28/14) and told them I’ve only had the service for 1 week and its really slow. They told me I get 10 of the 20 mb between the hours of 2:00 am and 8:00 am. We all work and are asleep at that time. Sixty dollars for 5 days of interent.The lady asured me i WOULD HAVE PLENTY OF TIME! I asked them if they had a unlimited package I could buy, but they dont. They were quick to tell me I was in a contract with both cable and internet. They also told me I was not the only one to call and complain and they are hoping one day to have a better plan. After talkig to 3 people, I was able to get out of the internet contract, but not the internet. I asked the lady for corparate office number and she told me they would just give the calls to where she is anyway. The DISH is not worried about if their clients are satisfield!! There ouht to be a law to protect people from companies like the DISH!! HAPPY OR NOT, YOUR IN THE CONTRACT. That’s all that matter to them.

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sunjiiv kapur August 3, 2014 at 10:26 pm

call or write to the ceo and make a serious complaint and tell them you know a lot of people they will cancel without etf

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Moore July 29, 2014 at 7:08 am

I am in the pricess of filing a complant with the attorney general’s office.

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Moore July 28, 2014 at 10:48 pm

I called Dish on 07/28/14 to see about having my service transferred to my new address that day. I spoke with a Brian in CS who transferred me to a Tonya, Account Specialist. She told me she had put an email in to the dispatch and I would receive a call from them with a confirmation time within an hour & if I didn’t hear back to call Dish back. I did not receive a call so I called back and spoke with a Lewis in CS who transferred me to a lady (another Care Specialist) who took my number in case we were dosconnected. Sure enough we were, and when she did not call me back I called once again and this time spoke with a Brian in CS who transferred me to yet another specialist, Mark (ID number 8OP). 8OP kept me on hold while he was in contact with dispatch and awaiting confirmation. He came back to say that a technician would be to our new address and get us taken care that afternoon. I let him know we would go to the new location to meet the tech. About 10 min later I received a call from a gentleman calling to help with the request and I explained to him it had already been taken care of and that a tech was coming out. He said my system shows we dont have anyone in that area available today and it will be tomorrow. I explained that was not what I was told just 10 minutes before so he transferred me to another account specialist, this time it was a guy named Peter. Peter then transferred me to a Noah. For more than an hour Noah told me he did not know what was going on yet refused to get someone such as his supervisor to help. He refused to try and make contact with the specialist ID # 8OP who confirmed the tech would be out. When I asked to speak to someone above him he responded multiple times by saying “NO I WILL NOT TRANSFER YOU”. He refused to do anything and when I would not let it go he offered to nust sit the phone aside and continue to do other work and I could literally just sit there the rest of the day. My daughter got ahold of my husband who was already in route to our new home 50 miles away in order to tell him no one is coming. We we’re on the phone with Noah until 4:00pm when we seemed to have been hung up on. I have never in all my life experienced anything like this. This Noah guy flat out told us NO he would not attempt to contact the other specialist or his supervisor. My original call was made to Dish at 11:32AM. At 4:00PM I was hung up on.

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Shonteria July 28, 2014 at 10:29 pm

Would you put sprout and tvone on dish

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R Taylor July 24, 2014 at 1:37 am

7/23/2014 I just sign up for the MULTI-SPORT-PACK on Dish, the web site states “You’ll never miss the action with the Multi-Sport Package. offers sports fans the very best coverage at an unbeatable value.” NOT ONE WORD ON BLACK OUTS ON THE DISH MULTI-SPORT-PACK WEB SITE…………THIS IS FALSE ADVERTISEMENT…………….
As i had read MULTI-SPORT-PACK WEB SITE i thought no more black outs grate “13 games blacked out what a rip-off….
I SHARED ON FACEBOOK

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Tom Locke July 23, 2014 at 5:30 pm

I spent over 2 hours on the phone with dish trying to get their error corrected on July 22,2014. That is the worst customer service I have ever recieved and I will be making a change of service and telling all my friends and family to avoid at all cost dish network. They may be a huge company but no company can continue to stay in business with how they treat their customers. After over two hours of being transfered to several people and still not getting the problem taken care of, they put me on hold and never came back.

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Kathryn Williams July 23, 2014 at 2:26 am

I called Dish to complain that they were charging me more than my contract indicated I was to pay after my initial 12 months. During the conversation I was told there was a contract that I had signed saying they could raise the rates whenever. I told them I did not have a contract that says that and that I had included a copy of the contract that I had with the letter I had sent saying what my rate was to be. The gal that I talked to said she would send me a copy of the contract I signed showing the terms of the contract. I received that contract today and my name is FORGED in 4 places and my initials in one place. I plan to file a complaint with the Attorney General’s office since this is a fraudulent contract and forgery is a criminal act.

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mary ann o'marrow July 22, 2014 at 8:43 pm

We are having problems with the Hopper on our large T.V., we cannot get movies on demand. I called last night and was on hold for 30 min. then when I talked to someone they transferred me and I explained the problem and then was transferred again and had to explain the problem and then was transferred again, by then I was completely agitated. It was midnight. The customer service department needs some overhauling.

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TONY DAVIS July 21, 2014 at 1:06 pm

i called dish on the 20th of july an asked them to cancel my dish.. they gave me the run a round. it was a simple request and they could not do it. so I am writing to you to see if you can help me. it is till on. I just don’t want it any more. I am on a fixed income my phone number is 803/276/XXXX

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jeremy parmely July 19, 2014 at 10:34 pm

Customer service sucks try to get my bill resolved And all they will do is hang up on me I have referred A lot of customers and they want even help us out they hung up on me 5 times today I think that is really RUDE how do you keep customers

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Crystal July 19, 2014 at 1:55 pm

Extremely disappointed with DishNet!
I am paying for the fastest internet they offer and I can even use it properly. I can’t use my netflix or Skype and those are the only two things I use. I currently have a bundle and wanted to remove the DishNet since it does not work and they want to charge me $350!!!!! I’ve had technical guys come to my house to fix the problem and it still does not work, I’ve tried calling dish to get their help and all they say is ” you Internet is working properly”
Very very frustrated!

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tarrah July 18, 2014 at 3:24 pm

Shame on dishfor the lies you tell. Just fyi everhbody has a supervisor to answer to even floor managers. Also thants to technology you can get the dish corporate office number to report customer service issues to. I was to get a 135.00 credit for services and during the phone call it changed how convenient for them. So I asked for supervisor above the floor supervisor and was told he did not have one what BS he shore dont own dish so he dose. I believe I will take my charter back and just pay more. Customer service at dish sucks. They are the best when it comes to dodge ball.

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Michael Callaway July 18, 2014 at 1:12 pm

I’d like to congratulate Dish for not bending to the pressure SportsNet LA has tried to apply to force you to pay high fees! I certainly don’t need their Dodgers! But I am very concerned about the expense of getting TV. Keep up the good work!
Potential future customer,
Mike.Callaway

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jennifer August 3, 2014 at 8:05 pm

Don’t do it! We had our services discontinued over a year ago due to us moving. They sent me my final bill, which I paid and even have to confirmation number for. Bet yet they put it in collects and against my credit. When I called they told me my services were just disconnected and I owe the amount I have already paid. Are you serious? I haven’t lived in that house for a year and not too mention I sent ALL the equipment back a year ago. The I customer service sucks, oh and if you pay collections they have no way of knowing so you have to pay them too. Yea, I think not.

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jody July 17, 2014 at 1:39 pm

They double billed me on my two accounts this month, it caused a shortage in my bank. I have spoken to their customer service reps. everyday since the 9th of July, and I get told the same thing over and over, they processed it back into my bank , well as of today it’s still not there, so I spoke online with them again and was assured that he just sent me a check out today, and he did that just for me, what a bunch of BS!! and then they try to sell me more channels, I don’t think so, I’m dumping them I have had enough of their run around. If the so called check is not in my hands by Friday it will be in my attorneys hands.

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