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Dick’s Sporting Goods Corporate Office

Dick's Sporting Goods Corporate Office Address

Dick's Sporting Goods, Inc.
345 Court St
Corapolis, PA 15108

Contact Dick's Sporting Goods

Phone Number: (724) 273-3400
Fax Number: (724) 227-1902
Website: http://www.dickssportinggoods.com
Email: Email Dick's Sporting Goods

Executives

CEO: Edward W. Stack
CFO: Timothy E. Kullman
COO: Joseph H. Schmidt

Dick's Sporting Goods History

Dick’s Sporting Goods was founded in 1948 by then 18 year old Richard “Dick” Stack in the form of a small bait & tackle shop.

In the mid 1950s, the store began selling general sports merchandise.  In the early 60s, the first Dick’s Sporting Goods store was opened.

The store flourished and a second location was opened in Vestal, New York.

Dick Stack retired in 1984 and his son Eddie, the current CEO, took over the business.

The chain expanded quickly under Eddie.  They began opened more stores across Upstate New York in the 1990s.

In 1994, the Dick’s Sporting Goods corporate office was moved from Binghamton, NY to Corapolis, Pennsylvania.

Today, the company operates over 450 stores in 42 US states.

{ 81 comments… read them below or add one }

Haily Poppe September 23, 2014 at 10:56 am

All I have to say is the that the managers in the Holly Springs store in North Carolina are god awful. I was an employee for almost a year and I have never worked with people that just didn’t care about their employees. These managers make you feel guilty when you have to tell them you can’t work a certain day, and ALWAYS blame their mistakes on the employees. If you are trying to get a job at Dick’s Sporting Goods, don’t. Out of all the retail jobs I have had, this was the absolute worst one. I will never shop or support anything that is Dick’s related. Their name definitely fits the managers that they have working there.

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michael rannow September 8, 2014 at 6:19 pm

I will never order another item from this company. I received 2 items that I didn’t order so I called and was told someone used my credit card to purchase the items and had them shipped to my address. The person told me I could return the items to the nearest store for reimbursement so I did. The store manager informed me they could only reimburse the price of the items, not the shipping. So we called the website and I was told they would reimburse the shipping. Now 3 weeks later I haven’t been reimbursed and when I called back I’m told I have to submit a police report to them to get reimbursed. It doesn’t make sense to me that I have to do all of this when I had nothing to do with this to begin with.

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Stephen September 10, 2014 at 11:45 am

You’re mad at Dick’s for not giving you money that someone else stole from you? Then, you blast them on their website to try to make them look like the bad guys? “I will never order another item from this company.” Sounds like you didn’t order anything from them to begin with. I don’t think they’ll miss your complaining- especially since they’re doing you a favor giving you money that someone else stole from you. What a jerk.

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michael rannow September 15, 2014 at 12:13 am

All I want is my money back, what I’m entitled too. Not sure anyone else “stole” the money. I believe it was Dicks mistake to begin with. They used my information to process someone else’s order. Main complaint is customer service gave me conflicting information regarding the return. Still will never buy from them.

The jerk

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Joy Madlock September 4, 2014 at 10:18 pm

Dicks sporting good was my favorite sports place to shop until today. My sister and I was shopping today for sports apparel and shoes that I’ve been wanting for a long time. As we are looking a dick associate asked us if we needing some help. We told him no thank you and thanks for asking. He seemed like a nice dude at first, but than we started realizing that he was everywhere we were going. I went to the dressing room to try on some clothes then the associate banged the door and ask if I was ok. This really disturbed me and I told him I was fine. I left the dressing room because of the situation and started looking for some other clothes. I was in the store for a total of 20 mintues and was followed the whole time!!! I was very upset and talked to the manager. The manager told me that you guys have a policy that you have to be 10ft from the customer to insure the customer is receiving customer service. I’ve been shopping at dicks sporting goods for years and I’ve never heard of anything like this at no store!! I didn’t see anybody else being followed like this either. I am highly upset and embarrassed and I will not continue to shop at dicks sporting goods unless action takes place. I don’t want to come to a store were I’m treated like this for no reason. My sister and I were just looking for stuff to buy like everybody else. The dicks sporting good that this took place was in Tulsa, Oklahoma 10021 E 71st St, Tulsa, OK 74133.

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Ron Carney September 2, 2014 at 7:29 pm

FOR TWO MONTHS(JULY&AUGUST) MY WIFE AND I went to Dicks, maple rd. Amherst store to purchase folding chairs for camping. The slinger was in the Buff. News on Sunday. We made about 6-8 trips to the store. We never got the chairs. We were told they were sold out. Really? We were there sun. Mon. Tue., no chairs. How many were in stock? None, one, five?. I AM 74YRS OLD AND HAVE SHOPPED AT DICKS SINCE I WAS IN SCHOOL. Never have I met such childish, non professional, lazy employees in my life. They didnt know about any chairs on sale,(I went and showed them the store slinger from the front of the store. LONG STORY SHORT THEY WERE TOO BUSY CHATTING! LOOKING AT THE GIRLS AND PLAYING GAMES ON THERE PHONES? Every trip same experience. SAME EXPERIENCE WHEN WE WENT TO BUY A TREADMILL. Clerk worked.in that dept. but Mr Muscles said he didnt know anythimg about them. NO TREADMILL. Called cust. Service and got standard answer to both problems. PLEASE CALL ME .

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Larry Burchett September 2, 2014 at 10:44 am

Labor Day a disapointment at Dicks.

Went to Dicks to buy a set of new golf clubs, irons and bag. Can you believe the sales staff in the golf department said, sorry, we have no special offers for any of the irons, but we do have a few drivers marked down ? Really Dicks ? One of the biggest sale days of the year and none of the iron sets were on sale, none of the Titlest balls on sale, nothing ! I guess this is why the stores suffer from on line sales, Im going to save sales tax, and get a better price on line now. Too bad your so stubborn Dicks, good luck in the golf department……

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Chuck Dunlap August 26, 2014 at 10:40 am

to the owners of the companies !!!!I recently applied for a position in your store in Columbus Ohio. I received a phone call to come in for an interview. My application that I filled out online said that I was wanting a full time job 40 hours a week .the position that you were hiring for was for fishing boating camping. I am a well rounded outdoorsman from fishing hunting camping biking boating so I figured that I would be a good fit for the store.but my time was wasted I drove for about a half an hour to the stor.to find out that you were only hiring for part time work .my application that I filled out online that I was applying for a full time position 40 hours a week. The person who interviewed me wasted his time my time and your moneyand my gas.. I look at your website two weeks later and still field and stream and dicks are still hiring for full time positions like the one I applied for fishing boating camping.I really like your store. I hope someone with some authority takes a look at this message and does something about it for the simple fact that you are missing out on a good worker .and someone who is knowledgeable in the field that you are hiring for..I tried to contact Human Resources so I could tell them the problem and let them know what was going on .she transferred me to the recruiters got no answer .so I went back to the HR and talk to Shauna and she gave me an attitude said that she already talked to me and just was rude so hopefully something is done about your employees .because the ones that you have aren’t cutting the mustard in my book.hopefully the next time I talk to somebody from dicks or field and stream it’ll be apologizing for being rude and wasting my time and my money

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jerry gibson August 22, 2014 at 5:46 am

I went to purchase a Remington Versa Max Sportsman shotgun at your Madison, MS location. When they did the background check they said I was denied by them not the FBI check. The reason was that someone with my same last name Had been denied in Tennessee so I was barred from buying a gun at Dicks for a year. I had just bought a gun from Academy and was approved in 10 minutes. I talked with customer service and they basically said too bad. I haven’t had a driving ticket in 40 years much less anything else. They wouldn’t take that into consideration. I spent three hours in the store waiting. Unless something is done I will never set foot in a Dicks and will make sure everyone I know and see will not either. What happened to helping the customer; Facebook, twitter, get ready to spread the word.

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Brian September 19, 2014 at 12:48 pm

I use to work at DSG and have never heard of that policy nor does DSG have a ban that stretches across states for that reason. The only thing they deny selling firearms for is straw purchases and they may have though you were attempting a straw purchase.

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Ashley August 19, 2014 at 6:28 pm

Very livid with their customer service and will never contribute another penny to them. I ordered a jersey off their site and canceled my order couple days later because I found it else where and did not want to wait 10 business days for the money to be withdrawn from my bank account. The lady I talked to PROMISED me the order will not go through and ship because I did it within enough time. What happens a full week and half later I get a email that I’ll be receiving the jersey and the money was being drawn my from account. All they could do is tell me sorry and return it?? Really!! If I returned it to the store I’ll only get store credit on a card which I don’t want and won’t help my over drawn account for $109 nor will it pay for my kids school and sports fees due the next day. So they tell me to return it in the mail. I honestly can not believe it still sent out and gave no care in the world about my account.. This was my first and very last time ever doing business with them.

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David August 14, 2014 at 2:08 am

Letting your golf pro go is one of the worst decisions you could have done. If you had pros not making money you should have looked at individuals instead of letting them all go.I can go to a mans garage to get things done cheaper. But I chose to spend more money for Gary’s knowledge of the game. Therefore I will not buy any more golf equipment from your stores. The pro was the reason I went to Dick’s. I a sure you that within the year you will see sales drop. And believe me I’m not the only one. If you had to let some people go why during golf season, why not winter months. DUH! Sincerely no more yours David

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Jean Presto July 30, 2014 at 3:45 pm

Yesterday afternoon I returned 2 items to Field and Stream in Cranberry Twp.PA, a new branch of stores from Dick’s Sporting Goods. I wanted to return 2 kayak cockpit covers that were too small for my kayaks….could not find the receipt in the bag at the time or return. I knew that they could either look it up on the credit card I used or give me store credit at lowest recent sales prices. Both were $30 each and price tag right on the items. Girl at counter scanned them and computer said they could only give me .99 cents for each. Girl was very nice and agreed that something was wrong, said there is no way it would be right to just reimburse me .99 cents. I told her there is now way that was correct. She called back to that Dept. They looked up the price and she agreed that was the price on the items. Got no where with whomever she was talking to on the phone…scanned again, still of course said the same, so she called for any manager to come up to help. A young man appeared and asked what was up…she then explained what happened and he matter of factly said “Well apparently, this is the lowest price these were listed at once.” I said REALLY? Marked down from $30 to .99 cents?”
Told him that was unheard of! He stuck to his story and then proceeded to tell me that they probably were listed on clearance last year.
I then told the young lady to scan the credit card I used as it would show my purchase and she apologized and said she forgot that they can do that as well. All that trouble and bullish story could have been avoided. After scanning my credit card that I had used to purchase they could see that I had bought them only days earlier and showed that I paid over $60. She credited it to my account.
There was a store employee outside who had come in once as he saw that I had been still waiting to return these and asked if he could assist but of course by then the girl had asked for manager to come. When I left the store the same guy asked if I got everything squared away and told him what the young manager had told me…he gave me that look and said “There is now way we would ever have something marked down that low. ” I think he too was embarrassed of his own fellow employees. What gripes me is this guy really thought I was going to buy that story? How dumb does he think I am?
I don’t think I will ever be back to that store again! And to think these people run the store! SCARY! I may also even cancel my Dick’s Sporting Goods Credit Card. Just very sad that they hire these people to be managers.
Yes, I did share this to FB and it was not pretty…got plenty of responses from people who were in disbelief of this incident.

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Alyssa Rein August 5, 2014 at 1:49 am

Actually you and the manager are both wrong. You get the lowest price it was SOLD for not marked down to. If something is $30 and a customer uses $29 worth of store credit then that product just SOLD for $1. It’s like that at MOST major retailers.

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Ted July 27, 2014 at 3:38 pm

Dicks sporting good have over complicated coupons that are two paragraphs long about what the do not offer on there discounts. What the should do is offer the three or four items that are on sale in there store with the coupon. VERY Bad YOU HAVE LOST ME AND MANY OTHERS DUE TO YOUR PATHETIC COUPONS

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Paul July 26, 2014 at 12:36 am

Very frustrated

Was in the irvine store trying to buy a Enduracool towel. Had the product in my hands only to be told they could not sell it to me as they did not have the packaging. They offered to see if the other store 20miles away carried it. It only a $15-20 item. Not worth driving that far.

Much better service at the Huntington Beach store. They would have looked up the SKU and sold it to me. I will avoid the Irvine Store in the future

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Terry Mcclelland July 9, 2014 at 7:08 pm

Hello, to whom this should concern.. I on occasion buy a variety of different sporting goods at your Monaca Pennsylvania store. I went there today to have a spool filled with monofilament line on a baitcaster reel. Wow,. I was treated so badly by “Greg” ( employee of yours ) I wonder if I will ever return. First, I waited for said employee to show up after setting off the pager in store ,. then he said he was busy helping another customer first,.. and walked away. Ten minutes later I strolled over to see if I could find him,. only to see he wasn’t helping anyone but instead was walking around in a closed room not really doing anything,.. I decided to stand there for awhile and see how long this invisible customer would take,. shortly thereafter he came back to the counter,.. I asked if it was going to be much longer,. he stated he had to wait on the customers as he received them,. I looked around and said I’m the only one here. He got upset and almost dropped my brand new reel and he definitely was hostile. Then he took reel away to another room saying he didn’t think he could fill it,. another how many minutes went by,. wow.. 5..10 ?? I went to look for monofilament to put on it,. he returned stating he couldn’t do it because,. a “T” bar they use for filling it was missing.. really?? when I ‘asked if I could string it myself he said ” SURE” just tie it on the reel.. But I don’t have this magic T bar,.. so instead,.. I will buy from Gander Mountain and they will willing string it on my reel. Please understand I wanted a service , and was willing to pay for it,. the question is ..why is an employee turning away business. ??

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Daniel Leathe May 29, 2014 at 1:27 pm

To; Energy Group
I do work going around to different companies and try to save them energy and in turn save them money on their bottom line. I have noticed and talked with a couple of store managers about the use of 250-400 watt Metal Halides High Bay light fixture that Dick’s use in your stores. There are many new or retrofit solutions. I would be happy to discuss with you. Please E-mail me at dleathe@absddc.com
Thank you for your time. Look forward to speaking with you soon.
Sincerely
Daniel Leathe Energy Auditor

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Edgar Smalls May 12, 2014 at 10:25 am

I shop at the Brunswick store a lot. Have been since it opened. But over the past month, service has been horrible. But that isn’t the reason why I am writing this comment. The manager that is there now has crossed the line. He was too friendly with my wife. She told me that she is NEVER going to shop there again. I don’t know what happened, but she was very upset. She remembers the old manager and she liked her. But she said that this new manager crossed the line and made her feel violated. So, here’s where I say, good riddance dicks sporting goods. If you are dumb enough to hire people who make customers feel violated, then I will make it my priority to boycott all of your stores. Bad business Dicks. I am not done with this either. I loved the store for two years, now I have to go to Bass Pro Shop because one of your managers think that his store is his personal dating site. SHAME ON YOU!

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Steve Yagelski May 5, 2014 at 9:28 am

My son purchased a Diamondback Response EX Mountain bike from the Fort Wayne Indiana store. After getting it home he took the bike for a ride before work. In less than 1 hour the back bracket broke that held the sprocket. After taking this back to the store they refused to return it. I even took photos showing the brake and it was obvious the bracket was either over torqued during assembly or the bracket was in fact defective. All they said was they do not return bikes and it was due to improper use. How can improper use cause this type of damage when he rode it on a city street. This is not the 1st time we had trouble at this store (#228) and over the years we have purchased a lot of items. In the so called assistant manager was not the greatest person to work for. I did ask him if Dicks stood behind their merchandise and he said in this case it was the manufacture and not Dick’s. I asked him again the same question and not an excuse just a simple yes or no. His response was yes Dick’s did stand behind their merchandise. I explained that this was not true as the issue was between my son’s purchase and Dick’s. I also explained that it is extremely funny how a person can purchase shoes, sport equipment, ect and be able to wear or use one time but still return with no questions asked. The damaged product was between Dick’s and the manufacture. My family is now done supporting this so called store and expressed out displeasure with a number of our friends and organizations. We will now support stores who do stand behind everything and does in fact work with the consumer. Hey, Mr. CEO, my suggestion to you would be to purchase a defective pair of your hiking shoes and do just that. Take a hike!

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Gus salto May 2, 2014 at 1:37 pm

I Went to a dicks store to buy some baseball stuff for my little league team. I was going to buy a whiffle ball bat set. I was unaware that the price was incorrect due to them having approx 7 items on the same rack with the same price! I go to checkout and they advise me that the price they marked and where the items were located were incorrect! They told me they would not honor the price, I then called customer service and advised them of the situation they stated they’ll make sure to call the store to make sure their prices are correct from now on!! thanks for taking care of your store I’m glad your company is more concerned with the store then the customer!!

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Kirk Stephens April 30, 2014 at 8:01 pm

Hello,
Just a week ago a friend and I went to one of your Dick’s stores in Fort Wayne, Indiana.
1520 Apple Glen Blvd, Ft Wayne, IN 46804
(260) 434-0181
While we were there at the gun & ammo section, my friend and I wanted to buy a box of CCI 100 rounds of 22 long rifle, the store clerk told us we can only buy one box each, due to the 22 ammo shortages, we were fine with that, my friend as we were going to check out , asked me if he could borrow $20.00 , since he didn’t bring any money with him, I gave him the $20.00. I paid for my box of ammo, and then he started to buy his , a store manager, says to me : ” I saw you give him the money , so he is not going to buy the ammo. I said so what, he borrowed the money so he can buy the 22′s, so we can go shooting that day, he said too bad, not going to sale him the 22′s. I replied to him that he didn’t have to be so rude and that he was being totally wrong too us, he said he didn’t care and being totally loud in front of everyone.”
I am sadly going to no longer do business with Dick’s, if your managers are going to be rude and not understanding, I can no longer do business with your company, I have bought several firearms there , but if your employees can not show any understanding and listen to its customers , I have no use for doing any more business with your company.
Thank You,
Kirk W. Stephens

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Allyn StClair April 23, 2014 at 4:16 pm

Today I went into the Williamsburg DSS and had a great conversation with a sales associate, Chandler, who ended up selling me a 223 Savage Axis rifle. Another associate came over to start the paperwork and I gave him my license and hunting/fishing license from 2014 and one from 2013. All he needed was to make sure that the addresses were the same. When I said “hold up, one may be wrong because I did not fill it out, a friend did on-line, but no wait, it is correct”, the associate (James) then refused to start any paperwork saying to Chandler who tried to dissuade him “it is not my problem”. I am livid! As a customer, I should be able to purchase anything in the store that I can #1 pay for, and #2 qualify to own. When I complained to DS customer service, I was told by Maria (and her supervisor) that they take firearm sales very serious and that this was their procedure. All addresses were the same, therefor why was I judged insufficient to start paperwork? If the paperwork did not go through then that is where it should have ended. I feel that my rights as a citizen and a customer have been violated. Not happy with Dick’s!!!

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mark April 22, 2014 at 8:48 am

I was recently “terminated” as the PGA Golf Professional in Rutland.Vt.after nearly 9 years of excellent service..and I have the paperwork and annual reviews to prove it.This termination was done in a unprofessional,unethical manner.without any warning.,

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Jolene April 21, 2014 at 2:25 pm

Not all in-store experiences are bad, and not all people complain about poor customer service. I recently had an outstanding experience with Dick’s Corporate Headquarters, the Spokane Valley Dick’s Sporting Goods and it’s employees and managers. After we had accidentally bought a illegal bat for our league, all parties involved worked at length to make sure were were able to exchange our bat for a league legal one and even helped with the shipping both ways, since we had bought it on a trip through from Montana. The store that we dealt with was very helpful in the initial process of trying out bats, and very helpful in fixing the error. Thanks to all for your patience, understanding, and professionalism.

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brad April 16, 2014 at 12:46 pm

purchased a Maxfli performance engineered 3 wheel pull cart 2 years ago and the top bracket broke off. This is a problem with this particular model because i googled the issue and several other Dicks customers purchased this china junk and had the same problem. I called Dicks because they currently own Maxfli and i was told that i was out of luck so good luck. Not acceptable. I just wanted to purchase a replacement bracket. I will now take my business elsewhere other than Dicks to purchase another 3 wheel pull cart. You stink!!

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James Rourke April 15, 2014 at 12:18 pm

I was in the store located at Memorial and Penn in Oklahoma City on Monday 4/14/14 around 8:00pm. I was shopping in the golf department. I noticed a man following one of your female employees around the department. It seems he was a manager or something and was critiquing the department. He was abrasive and on some kind of a power trip in my opinion. When he made her almost cry in the store, I put down my proposed purchases and left. I slept on this and decided that I wanted someone to know that this manager needs a leash put on him. It made me uncomfortable enough to walk out disgusted with his behavior.

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Marie April 14, 2014 at 3:37 pm

Why does Dick’s discriminate against older women when it comes to golf apparel? The average american woman is size 14-16. If you are size 2-8-10 you can get nice clothing at Dicks If you are above those sizes you are forgotten about. I live in the Scranton PA area and even asked the buyer who was at the local store one day what was up with this. They had no response. You are missing a market as older women who are not size small tend to golf too. We have no clothing choices in your stores. It is disgusting. The same goes for men. You go up to Size 2XL. BIG DEAL. There are many large tall men that golf and again you have no choices for them.

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Alyssa Quintanilla April 12, 2014 at 3:34 pm

Hi,
My name is Alyssa Quintanilla I am a sophomore at Brooks Academy of Science and Engineering in San Antonio,Texas. Our charter school Athletic Program holds high standards for all student-athletes. Our athletic coaches emphasis to us that we can not make any excuses for ourselves and that the world is not always fair. We are members of the University Interscholastic League which offers student athletes Basketball,Cross Country,Football,Powerlifting,Volleyball,and Wrestling. In two years we have achieved our greatest accomplishments which has led us to State Champion and National Champions in Powerlifting, 2State Wrestling Medalist, a Girls District Team Championship in Wrestling, Two ESPN San Antonio Athlete of The Week Awards, Two Co-District Basketball Team Championships, and a handful of All-District selections. I believe that this program must continue to move through any obstacles to maintain structure and discipline towards reaching our goals. But often we as student-athletes find the problems with our programs is lack of funds and equipment. Our charter school does not receive funds from the State, our funds are generated from monies raised by fundraiser. Our Athletic program has improved drastically, but the lack of equipment for every sport is a burden on our student athletes. We will require more money to sustain these growths and to meet the needs for us to compete in competitions. The reason for this email is to respectfully ask for donations or anything you think that could help our student-athletes to continue to build a foundation of success towards our academic athletic opportunities. Our motivation for hardwork time and investment will give us opportunities to believe in our program. Our small school story shows how perseverance and collective willpower overcomes all odds.
Please Note generous donations can also be utilized as write-offs on your taxes. In the fortunate event that your organization decides to donate,we will happily put your Logo/name on our equipment, shirts, banners,cloths,ect. and announce your name/business at our games. Your full support will be beneficial for both groups.
If you have any questions please feel free to contact me, I want to thank you personally for taking your time to read this email and to hopefully hear from you soon.

Thank you,Alyssa Quintanilla

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