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Conns Corporate Office

Conns Corporate Office Address

Conns Inc.
3295 College St
Beaumont, TX 77701

Contact Conns

Phone Number: (409) 832-1696
Fax Number: (409) 832-4344
Website: http://www.conns.com
Email: Email Conns

Executives

CEO: Theodore M. Wright
CFO: Brian E. Taylor
COO: Michael J. Poppe

Conns History

Conns began in 1934 when Carol Washington Conn, Sr. purchased a plumbing company and named it Conns Plumbing and Heating.

In 1937, the company began selling gas ranges and refrigerators.

In 1940, a physical store was opened on Pearl Street in Beaumont, Texas.

In 1959, a second store was opened on 11th Street.

In 1964, Conn Credit Corporation was founded to help consumers finance their purchases from Conns.

In 1966, C.W. Conn Jr. took over as company president and CEO.  The company operated 4 stores at this time.

The company expanded under his leadership and eventually went public in 2003.  Today, the company has 65 retail locations that sell electronics and appliances.

 

 

{ 134 comments… read them below or add one }

Seeing Attorney July 24, 2014 at 8:47 pm

Conn’s sold me a Defective TV then told me I would have to pay a restocking fee of $300 to exchange the TV. Corp called me to assist with the return and granted an exchange minus the restocking fee. However the Mgr sold me a local TV not one from the Sat corp office as instructed, left the TV with a Neighbor several weeks later that requires to date an update to work hopefully. I have paid the TV in full according to terms. Now I am being told I owe the $300. hmmmmm??? I am being told I will not get the advertised promised 10 percent 12 month free financing we agreed upon. I have not received one call from the corp office only 20 plus calls a day from collections.???

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Disgusted in Texas July 22, 2014 at 12:59 pm

Your customer service stinks! I won’t ever recommend Conn’s for anything other than being CONNED! Haven’t had my furniture 2 months and its a piece of crap. Don’t even try calling into they customer service for all you will be told is someone will call you back in 24 hours! Don’t know what clock you watch but your 24 hours turns into DAYS. They won’t replace my set but they will send me a repair part!!! A repair part for something 2 months old……NO way. I have now heard other horror stories about Conn’s. One lady has waited 6 months for a dining room chair replacement and not only that but they told her to go buy the screws to put it together!! Another person was charged twice for a tv and still hasn’t gotten it taken off! Love Facebook and Twitter for I daily blast how crappy Conn’s is!!!

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sandra July 18, 2014 at 10:53 am

YOUR CUSTOMER SERVICE IS THE WORST, I HAVE A BRAND NEW TV THAT I HAVE BEEN WAITING FOR A PART NOW FOR THREE WKS EVERYTIME I CALL I GET DIFFERENT ANSWERS.. I WILL NEVER PURCHASE ANOTHER ITEM FOR CONNS AGAIN. PRETTY SAD EVEN WHEN THE 3 PARTY ARRIVES AT YOUR HOUSE TO LOOK AT TV TELLS U THE SAME…

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monica young July 16, 2014 at 12:22 pm

We have only had our chair one month before it snapped in half. We have now been waiting 4 months trying to order a part for the chair. They have already sent the wrong part twice and every time we call they transfered us to 6 different people and no managers are ever available. We are so close to going and dropping our table off at the store. The worst customer service I have ever received. We have sent emails and we get back a generic response and nothing gets resolved.

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