Chick-Fil-A Corporate Office

Chick-Fil-A Corporate Office Address

Chick-Fil-A, Inc.
5200 Buffington Rd
Atlanta, GA 30349

Contact Chick-Fil-A

Phone Number: (404) 765-8038
Fax Number: (404) 765-8012
Website: dan.cathy@chick-fil-a.com
Email: Email Chick-Fil-A


CEO: S. Truett Cathy
CFO: James B. McCabe
COO: Dan T. Cathy

Chick-Fil-A History

Chick-Fil-A was started in 1946 by S. Truett Cathy with the opening of the Dwarf Grill (now called the Dwarf House) in the Atlanta suburb of Hapeville, GA.

In 1961, Cathy discovered a pressure cooker that could make a chicken sandwich as fast as a hamburger and Chick-Fil-A was born.

In 1967, the first Chick-Fil-A opened in the Greenbriar Mall in Atlanta.  The chain expanded quickly in the 70s and 80s by opening locations in suburban mall food courts.

In 1986, the first freestanding location was opened.  The company continued to expand with mostly freestanding locations for the rest of the 80s and 90s.

Chick-Fil-A current have over 1600 locations in 39 US states, Mexico and the Phillipines.  The Chick-Fil-A corporate office is located in College Park, Georgia.

{ 53 comments… read them below or add one }

Bernie November 25, 2014 at 8:10 pm

I love Chick Fil A and the way I am treated. Very refreshing. As I often do, I visited the Middletown De. Chick Fil A for lunch and ordered the 12 piece nugget combo as did my son’s girlfriend. Soon after eating, we both became ill with diarrhea. In fact, I’m still having issues as I write this Email.
Brianna phoned the restaurant and reported our issues. She was told it couldn’t be the food or others would be calling in. My son had a chicken sandwich and did not become ill. Dispite what the person at the restaurant said, the fact remains that Brianna and I became ill after eating there.
Chick Fil A should take this seriously.
Disappointed how this was handled. This is exactly why lawyers get involved


James Jarvies November 23, 2014 at 7:14 pm

To Whom it may concern:

My wife and I are Chick-Fil-A fans. Recently you opened a restaurant in our home town of Keller, Texas. Of all the fast food restaurants we go to, yours is our favorite.

In just over a year we will be moving to a city in East Texas named Athens, after we retire and move from the Fort Worth, TX area. This small city has around 8,000 people and the nearest one of your restaurants is in Tyler, TX around 35 miles away.

We were hoping that you would consider building a restaurant in Athens so that we could enjoy your good food when we retire and move there.

Your consideration to building a restaurant in Athens will be greatly appreciated. I feel that this would be a very good location because there are very few chicken restaurants there.

Thanks for your consideration.

James H. Jarvies


Sage November 22, 2014 at 1:45 pm

I used to love chick-fil-a, until i uncovered a video about the company’s way of harvesting their chicken. Workers cruely handle the chickens, and the video i viewed just made me sick to my stomach. I do enjoy eating chicken,but your company needs to find a more humane way of produce chicken


Ron Thompson November 10, 2014 at 8:10 am

I think we got some bad chicken on Saturday at your Arden Expressway store in Sacramento on. The food tasted good but I woke up at 2 AM the next day with diarrhea and got up every half hour afterward. It is not as bad today as it was yesterday. Yesterday I slept most of the day and vomited. My 11 year old son vomited yesterday (Sunday) and also slept most of the day. My wife seems to be mostly unaffected. It is now Monday morning and I don’t think I can go to work. No more Chick-fil-A for me. I hope that someone will read this that can fix the problem for the sake of others.


Miguel g November 5, 2014 at 6:49 pm

Worst job experience I have ever had to endur corporate will defiantly here from me if not my lawyer! I quit about 2 and a half weeks ago, I’m married father of one and can’t believe that someone will let anyone with no restaurant experience run a franchise ex employee of the santa Barbara location owner does not know how to talk to their employees nor proper procedure to do son! If I didnt have to make ends meat for me and my family I would have never of stayed as long as i did!


Ginger Lunsford November 4, 2014 at 12:18 am

On November 3, 2014 I at 10:00 am, I was in a car traveling East on Walnut Grove in Memphis, TN. A man in a Chick-Fil-A truck (green), I am not sure of the make and model. The driver was very rude. I was in the left lane traveling at about 55 miles per hour. The driver of the Chick-Fil-A truck was riding my bumper and then sped up and moved in very close on my right side, he floored the truck and passed me into the right lane. He raised his fist and began shaking it and pointing to the right lane. I assume he wanted me to move to the right lane because I was traveling at the posted speed limit. I do think he was angry because I was not speeding in the left lane. This was very frightening and I do wish I had gotten his tag number so that I could report him. He was a very poor representation for Chick-Fil-A.


javier November 1, 2014 at 2:38 pm

I wanted to see if the Chick fil A restaurants offer Intermitent FMLA benefits to their employees


Angry customer October 30, 2014 at 5:25 pm

There was a Chick-Fil-A that opened near my job about 2 months ago. Since they have opened i’ve been going almost everyday for breakfast and lunch, One morning i went there on break and bought myself and a co-woker of mine meals. Turns out when i went back to work there had only been 1 meal in the bag. Mind you, i waited over 10 minutes in the drive thru for them to prepare my fries. I called them and explain to them that they messed up my order, in my eyes teenagers should not be managers since the young lady i spoke with did not know how to handle this situation. She told me that i needed a reciept of the order after continously informing her that i was never given one. So, she told me to come to the drive thru to get my meal replaced. I informed her i would be there first thing in the morning. That morning i went and informed them on my missing order and ordered my kids some food also (BUT.. only wanted my meal to be replaced and unpaid for) When i went through turns out little Taylor the manager never wrote my name down. After waiting over 10 mins in the drive thru Mr. David (The restaurant manager) comes out with his Iphone and takes a picture of me and walks away. I was livid. I asked his coworkers to have him speak with me because the way he handled the situation and informed his workers if i did not leave, he would call the cops on me. I am baffled how a company can act so customer service based but when they mess up they become total douchebags. I refuse to ever return to ANY Chick-fil-a and give them money for food ever again. You guys lost a loyal customer. *Middle fingers up!*


elijah October 16, 2014 at 4:29 pm

I had a great experience at chick fila in winter park I had just lost my dad and we went there. The lady behind the counter was great prayed for me and made my day after my loss. I wanted to experience the same as an employee and no one at the store in lady lake fl refuse to return my call I am in need of work to support my family and they have the attitude like they don’t care that’s not what truit and dan cathy they don’t see like that maybe its just that are an manager of store


Gerry O'Leary October 9, 2014 at 4:41 pm

I was employed by chic-fil-a for a short time, and I’m grateful it was only for a short time. The Gen. Mgr. said he would mail me my check after he deducted 40.00 for a uniform I never received.I have been waiting on the check for a week, and nobody at the store seems to know where it is. There was an attempt to coherce my wife into endorsing the check. I’m no legal authority, but I think that’s against the law…it’s called FORGERY!!!
I happened to meet a young lady 2 days ago that informed me that she was denied employment because she didn’t attend church. Last time I checked the church was made up of people, and not brick and mortar. Closing on Sunday doesn’t qualify one to be called a Christian-based organization; especially when there are so many devilish individuals in charge!


Worker September 26, 2014 at 7:48 pm

I’m an employee at chickfila on forest drive . I work with some of the nastiest , rude , ugly attitude people you’ll ever meet . The General manager Dallas Broady is a ticking time ready to explode when things don’t go his . He talks to you like your an minority and treat his workers very ugly . Why have some of his workers gotten raises within the last 4 years and others haven’t . Then the other manager Patricia laws gossips really bad always being rude and loud with new workers who just started and are nervous. She always assume things and never ask . She constantly picks and talks behind everybody back behind there back . Now they have a new manager who’s highly aggravating and constantly fault finds . These three managers absolutely needs better attitudes and personality . The only manager who has shown great work and doesn’t have a attitude is Louis black . She’s one of the most outstanding mangers I know and should be the general manage of the store of forest drive .


concerned September 30, 2014 at 11:43 am

I hope everything works out for you.


Mike Honcho September 1, 2014 at 7:21 pm

For all of those people out there bad-mouthing Chick-Fil-A, there is something I think you all should know. This web site is in no way, shape, or form affiliated with Chick-Fil-A. All of your complaints asking for improvements or changes in Chick-Fil-A quality and/or stores are falling on deaf ears. There’s somebody asking for help with their w-2 on this website for crying out loud. Chick-Fil-A has a website that you can visit to contact them directly with your problems. Just Google it. If you want to share your opinions of the company with the world, try a review website like Yelp. And, just for the record, Chic-Fil-A is one of the best ran, highest quality corporations in existence today.


Barbara West August 28, 2014 at 11:27 pm

I’m sorry to say after over 35 years of eating at chick-fil-A. I went into the nastiest chick-fil-A restaurant I have ever seen. Just down right “NASTY”
59 @ Little York (#02825) Houston Texas.


Joan Carter August 27, 2014 at 9:29 am

Re: PRINCE POULTRY……Being a Christian I am shocked that you would patronize PRINCE POULTRY who bury their chickens alive, or put them wherr Wild Animals can eat them and according to Fox News, has done this for generations. They have no conscience to treat Gods creatures like this..,,they have to be a Satanic outfit. An absolute is, as you know, WHAT GOES AROUND COMES AROUND so torment is coming back to those connected to these practices. I WILL REPAY, SAITH THE LORD, and I don’t believe God lies. You. REAP WHAT YOU SOW , is also from these chickens Maker, so yes, Payday is coming. There is no way I could eat a Chick Fil A and pray you will change from Prince even though most PoultryFarms dip LIVE CHICKENS IN SCOLDENING WATER to defeather and their eyeballs pop out.legs cut off with them alive…and too much to enumerate. Show you do have a conscience by ditching PRINCE POULTRY.


Darlene snowden August 18, 2014 at 5:23 pm

I need to speak with someone about my w2 please call me 850-708-xxxx


Beyonce August 2, 2014 at 3:04 am

The chick fil a me & my team went to visit was completely slow, they put us on a long wait not realizin who I was when I went through the line. I am very familiar with chick fil a’s but not going through the hood one anymore under cover


your not beyonce August 5, 2014 at 5:34 pm

you are not beyonce.


Lisa goodwin July 31, 2014 at 8:35 pm

there is a Chick fil A in Chula Vista California that is not only rude but very unsanitary very dirty restaurant does not show any compassion towards their employees or their guests management does not care how the employees are treated rules are not followed safety precautions are not followed and that is the reason I quit I walked out after the way I was treated I did not like the fact that it was very unsanitary and the employees were very unprofessional and management did not care if you need to contact me my number is area code 405 650 xxxx and my name is miss goodwin thank you very much have a wonderful day and God bless


anonymus May 17, 2014 at 4:59 pm

Any CFA Grand “Openers” out there?? Anyone disappointed with their new crossover to digital cards (DOC) besides me? Here’s why (and it’s not TOO bad when someone takes something from me so long as they tell me the truth as to why..BUT..when they try to disguise it as a “positive” thing….well..that just doesn’t set well with me):
“Benefits include the ability to use the card multiple times during your visit to Chick-fil-A so that you can have guests dine with you, the ability to replace the card if lost or stolen and a “valid only through date” of approximately one year from the First 100 event you attended.” (straight from their website)

REALLY!?!?!?!?!?….Benifits??!! Come on CFA..what do you take us for?? How is this beneficial?:
1. We can no longer go as groups and divide the “booty” between the ones
who get in and the ones who don’t (everybody wins);
2. We can no longer give them as gifts to our loved ones;
3. We HAVE to use them by the expiration date or lose them (I still have
cards shrink wrapped from two years ago…I use them as I want not as
I HAVE to);

I guess the next thing will be having to use them AT the location in which they were won :/

The ONLY benefit I see is the ability (maybe) to replace it if lost.

CFA Corp…I hope you read this and realize there is probably going to be a decline in the participation at your 1st 100 Openings. I certainly, for one, will no longer be traveling long distances with groups of friends since the reward has been so drastically narrowed. Ho-Hum….those were some fun years!

I’m going to miss them!


Veronica May 7, 2014 at 9:02 pm

My daughter works at a chick-fil-a in Valdosta, Ga. She said that it in the employee handbook it is written that they are to receive one entree and one side as a free meal for their 30 minute break but the manager told her that that rule does not apply to that store. If that is the case why would it be written in the book? That doesn’t make sense to give employees a handbook with rules and regulations for them to abide by BUT the employer does not abide by what is stated in the book. Wouldn’t it make more sense to take it out the book instead of leaving it their and being a place of employment that starts off not keeping it’s word?!?!


Brian May 3, 2014 at 6:52 pm

My daughter lives in Louisville,MS that was devastated by an F4 tornado on 28 Apr. She called me today and said Chic fil A … had people delivering food today. They went door to door checking to see if anyone needed lunch. GOD Bless them. Thanks CEO: Dan T. Cathy
Next time you’re at a Chick-fil-A, tell them thanks from Winston County !!!


Rick Prater April 14, 2014 at 2:38 pm

Speaking for myself and other Southerners we extremely disappointed with you selling your soul out for the all mighty dollar-greater profits and greed. And you made your previous supporters look like fools. The Bible says a double minded man is “unstable in all his ways.” And indeed money is the root of all evil. “To gain the world and lose your soul” is not a very good trade off. With your new founded belief system, you just as well open on Sundays also, as this will further increase those profits. You simply cannot be a true Christian and go against Gods principals at the same time. You can only serve one master. You cannot be friends to the things of the world and to God at the same time. Moreover, we hope the Gay community can keep your business afloat because if left up to me other Heterosexuals, true Christians and the people of the South will sit back and watch your boat sink. And with the help of God I believe it will happen.


Don Edwards April 12, 2014 at 10:04 pm

Your greedy CEO sold out to the gays on gay marriage for money I hope he enjoys his 30 pieces of silver I will never step foot in chick-fil-a again


Roger Heckman April 12, 2014 at 9:02 pm

Back in 2014 I was one of the fools who stood in line to show support for chick-fil-a and now your greedy CEO goes and tells the people that started the whole that he is sorry just so he can expand the company into the northeast , there will be a cold day in hell before I ever eat at chick-fil-a again and I will try to get my family and friends not to eat there either you people are as phony as they come you talk about God and country and then sell out for money


Ken Sykes February 13, 2014 at 7:03 pm

My wife and I just read an article in the Charlotte Observer in Charlotte NC. It sated that chick-fil-a planned on using only antibiotic free chicken in all stores in the next 5 years.
We have 2 questions to ask about this.
!- Do you mean to say that all this time we have been eating “tainted or posion” chicken?
{we thought yall had good chemical free chicken—-boy were we wrong!
2-we are not stupid enough to think it takes 5 years to change chicken suppliers. Can you explain that one?
Looks like we will have to wait 5 yrs. to eat any more of your chicken, unless you can get it done faster.
A truly Christian based company wouldn’t feed customers chicken with all the chemicals in it, which are killing people and causing cancer daily.
Step up to the plate, Chick-fil-a——QUICKLY


Megan Rich February 3, 2014 at 7:24 pm

Recently went to chick fil a in Greenville NC (on Evans st) and had the WORST experience. Went through the drive through and received my food, when checking the bag I realized they put the wrong condiments in for my salad. Went inside to get the right condiments and after waiting 15mins for someone to actually help me, one of the cooks FINALLY came from the back to help me. I asked for light ranch again and still recieved regular. I went back to the counter to try and get the right item and STILL didnt get what I asked for. I went back to my car to return my whole order because I was fed up with the poor service and apparently uneducated people you have working for your company. My friend went inside for me however to try and get the right dressing and was told that you dont even carry light ranch and made to get another option. If you had competent employees working who would have told me that in the first place when placing my order in the drive through, I wouldn’t even have had this whole 20min long ordeal to just get salad dressing. By the time I got home to eat, I didnt even want my food because of my poor quality of service and not to mention my food was beyond cold by that point. Needless to say, i’ve been an avid fan/customer for chick fil a, but unless something is done about the service at that store I will NOT be returning and I will make sure to tell all my friends, family, and social networks about it and advocate that they not go either.


anonymus January 1, 2014 at 10:25 pm

I love Chick-Fil-A. I do not understand how people refuse to enjoy Chick-Fil-A because it is a Christian organization. In fact, when I was young, I enjoyed eating there, but when I found out it was a Christian family who started the food chain I loved going there even more. The founders of Chick-Fil-A took a stand. They are not afraid of people knowing that they are Christians. And yet when they do share a personal fact, people criticize them on it. It is terrible. God warned all Christians that they would be persecuted for their belief. This is how Christians are prsecuted in modern day times. I encourage Chick-Fil-A to continue living strong and proud in their faith. Go Chick-Fil-A!!!


Terry Bearden December 30, 2013 at 8:44 am

I would like to bring attention to the manager of the Chik fil a store in Clayton, Ga. On Nov. 21st 2013 my son and I were traveling to Highlands N.C to my father-in laws funeral. We stopped at the chik fil a store in Clayton that morning and a young manager stopped by our table and asked if everything was ok and we said yes. Then he asked what we were going to be doing with the rest of our day. We told him about the funeral and he shared with us about how close he was to his grandfather who had helped raise him. He offered my son a peppermint milkshake and said he wanted to do something to help. Its only been about 6 weeks but this manager has left a lasting memory of kindness that my son will remember forever. Thank You


Leslie Tonnesen December 23, 2013 at 9:01 am

I am highly disappointed in your company. While I stand whims the laws of God- as I thought your company did also- I would like to know why you choose to pick from those principles, when it suits you? Do you not know we are not to take people to court? You harassment of Bo Miller-Moore on his Eat More Kale shirts and stopping his patent, on three little words is dispicable! First of all- NOT ONE PERSON IS SO STUPID THAT THEY ARE GOING TO CONFUSE- EAT MOR CHICKIN WITH EAT MORE KALE! Why do you assume that we are stupid? Why do you think one had anything to do with the other? Kale is green, a vegetable and maybe people should eat more. Chicken- depending upon where you purchase yours- could be genetically altered, so they can’t stand on their own because they grow so fast, as well as featherless, beakless, antibiotic filled, INHUMANELY TREATED, creatures of God. I have been able to eat at one of your establishments format years because of my location- but will be sure to never eat at one again!
And some of the other emails I read, your management needs a swift boot out the doors and you need people with compassion! Not only for sick persons with cancers and such- but to treat employees as humans and not slaves. They are what keep you going! GODS JUDGMENT AMD WRATH OR NOTHING TO FOOL WITH! Remember that, while you live now, you shall die and face it…beware…for He is a loving God, but shall not forget the least to worst of everything we say and do!


Mrs. Green November 9, 2013 at 2:13 am

Most people on this site complain about their food or orders placed. I am on here to let them know that at the Store in San Antonio TX on Dezavala where my teen is employed as a cook. In their kitchen they are understaffed and worked for more than ten hours at time without breaks. They are treated like factory workers, on a line, and yelled out. These young workers don’t have a voice and many options other than to quit. Has anyone stopped to think how many young cooks are in the back producing the hundreds on chicken sandwiches that are being sold. Well the answer to this question is two to three teens are in the back while the front counter and drive through might have about fifteen teens working. Next time you sit down to enjoy your sandwich think about the or ask how many cooks do they have in the back preparing these sandwiches and ask if they have sat down for the day to have their break. Those teens working in the back (kitchen) are very efficient and hardworking but given no breaks or the respect they so much deserve. They are approached with screaming from all sides and especially management. They go without breaks and are scheduled to work 10 to 12 hours on their shifts. It’s time more parents and customers stand up for the many young teens that get taken advantage by harsh and bad management.


Kim October 30, 2013 at 2:34 pm

I want to register a complaint with you about one of your stores in Gastonia,NC. It is with store #856 at Franklin Square, and it’s manager Teresa Chandler. She is nothing short of a bully. Last year I found out I had breast cancer, at first she and the owners were very supportive. I was out of work from August 15th of last year until Febuary 5th of this year. I also had to have 3 more surgeries since then. This person made my job a living hell. I never knew from 1 day to the next how I would be treated. She stated that they had been patient enough with me and they never knew when I might get “sick” again. I have worked at this store for 10 years with no problems till I got sick. I have witnessed first hand her bullying on many people. I have never had anyone at any job make me feel like my life did not matter and the world would be a better place without me in it until now. Please do not disregard my remarks, I think she needs better training and empathy for her fellow workers. But by the grace of God it could be her that gets “sick” next. Thank you.


Barbara Marshall October 29, 2013 at 10:36 am

I wish to take my hat off to the Chick-fil-a restaurant at 2310 Columbus Blvd. in Philadelphia, Pa. I was involved in a car accident with the railroad tracks crossing Columbus Blvd. I rode the tracks until I was able to exit which it was in front of this Chick-fil-a Restaurant. I did not have my phone either. The first Manager, Ms. Courtney Abbott allow me to use their phone to call for assistants. I believed I had 2 flat tires, which I had 2 spare ones in the trunk. Ms.Courtney allow one her workers, Micheal Patterson with a customer to go outside to change my tires. I was in shock with what I did to myself. The second manager, Nadene Holzer offer coffee, something to eat. Courtney constantly called for tow trucks to assist me, but none showed up. It seemed they treated me like I was one of their customers. No tow truck arrived by the time everyone was leaving from the store for the night. Ms. Courtney lived around the corner from the store, but she drove me home instead of me staying out there where it was dark and no bus route. This team of people did not allow me to be cold or hungry. I was too nervous to eat but Nadene, Courtney and Micheal need SPECIAL AWARDS for helping a person not coming there to Chicl-Fil-a for a meal. I want everyone to know the special treatment, kindness and attention they gave me!!!!!!!!!!!!!!!!!!!!!! This is comment that needs to be known, NOW


Daniel J. Mastrullo October 12, 2013 at 8:25 pm

Sir, Chick-Fil-A of Springdale Ohio is flying a U.S.Flag that looks very bad coming apart, colors more pink than red. It is a slap in the face of all Veteran who gave their life’s for our flag. And every Man and Woman who ever served in uniform. Posted on Chick-Fil-A Springdale Facebook and called on phone doesn’t make any different to them. There is a responsibility that goes with flying our Flag , to always be in good condition. IT would be better to not fly than to fly it looking like Hell.. Maybe they will listen to you Thank You for your time. Daniel J. Mastrullo U.S. Army Veteran


Montell Watkins September 16, 2013 at 3:30 pm

In one of your recent commercials depicting the young woman getting “bustid” there is a glaring grammatical error in the last scene in which you use “your” a possessive pronoun, when you should use the contraction for “you are” which is “you’re.” I understand the comical misspelling of words and that is acceptable but it seems that younger people today are not taught proper grammar and this perpetuates the issue.

Thank you.


Annonymous September 7, 2013 at 12:37 am

The owner/operator of the Salem, Virginia location has throw food at his employees on several occasions. One time he threw food at a minor and his mother was up front ordering food and she saw it and made him quit. He screams at all his employees when he’s mad, and he makes them cry. It doesn’t even phase him. He’s cursed, and throw trays at the wall out of anger. I don’t know how to contact Chick-Fil-A headquarters, but someone REALLY needs to do something about him. I’ve heard that several of the people that quit because of him have tried writing letters to the headquarters. He really shouldn’t be allowed to run a business like that, especially when so many of the employees are minors. Not to mention everyone is terrified of him. People have said they feel sick when they get to work and see his truck in the parking lot. Everyone is walking on eggshells when he’s around. They’re scared to do anything or say anything because the smallest things will make him blow up. Please, please, do something about him. The E-mail I provided is legit, and I’d love to hear back from you.


Jim Elder September 3, 2013 at 9:44 am

My wife and I go to the store in Hot Springs Arkansas 3e to 4 times a week for breakfast
However the last 3 times our Breakfast Burrito has ben cold or luke warm
we have made the owner of this store aware of this and to no avail does he even care
he acted so arrogant and nonchalant
many others from our neighborhood and church have told us the same


Can you do anything at all because this reflects you and how you value the customers

thank you for your attention

DR. JB Elder,PhD
Hot Springs Arkansas


Kay Kiefer September 2, 2013 at 1:30 pm

My family and I have enjoyed Chick-fil-A sandwiches, etc., for quite a few years in many different locations. However, in traveling recently to different areas, we have eaten at several outdoor locations and been very disappointed. These locations, being outside, attract birds in the rubbish containers and on the tables, food is littered on the grounds, winds make eating difficult and spread debris around. During one visit a heavy rainstorm fell, making it impossible to enjoy our meals. Further, the locations each had just one restroom to serve one person at a time outside. Please, please eliminate these outside locations and go back to the inside locations we have enjoyed for so long. Thank you.


sylvia Hicks August 22, 2013 at 6:17 pm

I hesitated to write this comment but feel I must to avoid a future occurrence. I have had
excellent service at Chick-Fil-A in the past, however, on the morning of 8/2/13 we attempted to receive service at the Bristol Mall Chick-Fil-A in Bristol Va. When my granddaughters and I arrived, there were 2 long lines and we proceeded to wait on a line. When we reached the point of service the cashier turned her back on us and began filling other orders. She was accompanied by a women I assumed to be her supervisor. The server took so long the person behind me asked why and she answered “there is only one line”. Her register was still open and when we reluctantly changed lines she began taking orders again. I don’t like to think this was a racial incident because we are a black family but I have no other recourse as we were the only black family present at the time.


Lisa August 15, 2013 at 8:27 pm

Well I have tried emails to corporate and asking in my local store. No one seems to know what to do when the calendar card does not work? I think the paper coupons where much easier. But it would be nice if I could use the cards I have. Thanks!


Todd moran August 9, 2013 at 7:23 pm

To whom it may concern,I am sending this email with a small complaint, recently my wife camped out with my young daughter for the grand opening of the new store in Bradenton fl. And was the 91st pick in the lottery of a100 for free chic fil a for a year . Because my wife and I work full time jobs and our daughter is home with her brothers over the summer we thought it would be nice for her brothers to be able to take her for lunch so we gave her a couple of the coupons to use while we were at work . On August 9th she attempted to use one of the coupons at the store in Desoto Square Mall where she wanted a spicy chicken meal and was told that the supervisor would only honor the coupon for a regular chicken meal not the spicy, as far as we can tell the coupons should be good for any chic fil a sandwich meal . Please advise as to whether this is true or not. Thank you ! With high respect for the chic fil a organization and more than regular customers for your outstanding and top quality food and service! Sincerely Todd k Moran ( spouse Lisa A Moran )


Johnnie West July 2, 2013 at 12:20 am

Let me start by saying that I have never had a complaint with this company before now, but I am very disappointed that you have taken Carrot Salad off the menu. There were always three items I could depend on, the wonderful sandwich delicious icedream and healthy carrot salad. Why and how could you take this item off the menu. I know young mothers who order this for their children to promote healthy eating habits, elderly who also eat this for the nutritional value and every one else who simply enjoy it. My 85 year old mother in law never eats at Chick-Fil-A without ordering this nor does my 21 year old son. Shame on you for deleting this item, carrots cannot be that expensive…PLEASE BRING IT BACK and soon. Thank you


Tyra Turner June 18, 2013 at 9:00 pm

Although I love the food at Chik Fil A I have started not to visit as often as I normally would due to the price hikes and changes in the menu and food portions are smaller. Purchased a Cobb Salad tonight and instead of giving me chicken strips they gave me cut up chicken nuggets that didnt even amount to the chicken strips that I was suppose to recieve. Then ontop of that I ordered a medium drink and the price went up but the cup size Iis the size of other restaurants like mcdonalds, burger king, and wendy small size. Hiwever the price increased but the cup size didnt. I spent $27 for what I normally would spend $21 and the food containersnare smaller. In the salad there was more of the large stalk pieces of the iceberg lettuce than the actually lettuce pieces. Horrible and most disappointing experience. Although, I can go on an on about previous experiences at this particular locations. Food definitely not worth the price anymore. Lower your prices and restore the old menu and containers if hou want to more committed customers the way I once was. I use to eat cjik fil a everyday at least once per day. Dont ghink I can afford to do that now.


Emanhensley May 24, 2013 at 6:27 am

Bad experience .never ever go back again . They should put sing in door we don’t serve mouslem people at door .at Frederick blvd. Portsmouth .va


Kathy Moore May 23, 2013 at 5:31 pm

Yes i would like to see chick fil a come to springfield tn. There is a place that you could come out to and check the spot out it would be a good place to have a chick fil a. It would be out by kroger. I have talk to people here in Springfield Tn that would like to see ya come I would thank that you need to check it out.Thank You Very Much Kathy Moore


Ken Mayfield March 28, 2013 at 11:07 am

NOW the Part-Time “christian” owner(s) of chik-fil-A all of a $udden $upport gay
marriage….$ellout !


deven March 28, 2013 at 8:17 am

I cannot find a store location in Las Vegas NV ( zip search ) .
Are there plans for growth in that region and franchise opportunities available
Also what are the requirements financially to qualify

thank you
deven N


Donna Cole March 5, 2013 at 8:14 am

I need a contact phone# for the party I might speak with about a donation for a Christian Mission trip to build a church in Honduras. There has already been one church built and it is overflowing. There is a need for another in a neighboring community. Help us help them. Please e-mail me a number and a name to contact. Sincerely and God Bless, Donna


Charista Huecker October 23, 2013 at 7:08 pm

How cool! I am planning on going to Honduras again and building a Kid’s church! Just thought this was way cool! Keep up the good work for Him!!


Dave November 19, 2012 at 1:22 pm

Yall really need to come to Tyndall Parkway to straighten things out.
Day crew fighting with night crew.The fryer oil for fries gets changed once every
2weeks.It is very disturbing since i worked there.I did quit since all of this.
They are broke so oil will not pump back up.Just thought i would input so someone would know about this problem.Also one fryer has old oil in it and was not changed when i worked there.The chicken fryers need attention too.If the health dept came in it would fine them big for this.


Hassan November 19, 2012 at 9:46 am

Me and my daughter ate there and got sick to our stomachs on Saturday 11/17/2012 and a week before my buddy had had the same complaint chick filet Springfield Va I think it was the lettuce please take care of it I really respect your company alot.


jeff pendergrass September 21, 2012 at 11:05 am

So you believe in God and His principles? I remember reading a story about a man who followed Jesus for about 3 years, convincing others that He was the Messiah. Then came that fateful night for Jesus when he met Judas in the garden and was betrayed. Then there was the story of a Governor who had to make a decision whether to listen to the angry crowd or to his conscience. Even his wife warned him to let Jesus go. But instead, he wanted more to keep his throne rather than risk it for a man he barely knew; but knew he was innocent. So he washed his hands; thinking his conscience would be cleared. So Mr. Cathy: what principles are worth risking your wealth for? God has given Chick-Fil-A great wealth because He said so. Now the rest of us are asking; WHY? God gave it and He will take it away. God always keeps score. You can break the stigma that you now have of being like Judas, or you can keep the 30 pieces of silver. You can break the bonds of greed that makes you think you can hold onto your throne, or you can get your conscience back by ignoring those who don’t want to eat at your stores anyway; anymore. No one thinks this issue hasn’t been trying for your company, but was there a time when you believed that your success came because God ordered it? If not, then carry on. But if so, why risk losing it all for something you don’t believe in? (Gay Marriage) Let the LOST see what it is to be a true CHRISTIAN. Let God see you as He ordered you to be seen; CHICK-FIL-A.


Andrew Wanca September 14, 2013 at 7:44 pm


You’re a douchebag.


Everyone that thinks your religion is a scam.


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