Buffalo Wild Wings Corporate Office

Buffalo Wild Wings Corporate Office Address

Buffalo Wild Wings Inc.
5500 Wayzata Blvd Suite 1600
Minneapolis, MN 55416

Contact Buffalo Wild Wings

Phone Number: (952) 593-9943
Fax Number: (952) 593-9787
Website: http://www.buffalowildwings.com
Email: Email Buffalo Wild Wings


CEO: Sally J. Smith
CFO: Mary J. Twinem
COO: James M. Schmidt

Buffalo Wild Wings History

Buffalo Wild Wings (or BW3 for short) was founded in 1982 after friends James Disbrow and Scott Lowery were unable to find a good place to eat chicken wings in Kent, OH.  They decided to open their own restaurant and Buffalo Wild Wings & Weck opened in Columbus, Ohio.  A year later, they opened a second location in the Columbus suburb of Westerville.

The company began to offer franchises and the company took off. The name of the company was eventually shortened to just Buffalo Wild Wings but the nickname BW3 or B-Dubs has stuck.

In 2010, the company expanded operations into Canada.

There are currently over 800 locations (more than half are franchises) in 45 US states and Canada.  Buffalo Wild Wings corporate office is now located in Minneapolis, MN but was previously located in Cincinnati, OH.

{ 75 comments… read them below or add one }

Reginald Anderson August 18, 2014 at 2:11 pm

Hi my name is Reginald Anderson i have been at Buffalo Wild Wings working for 3 and a half weeks everyone else got paid friday eccept me my money didn’t come on my card like they said it would.But then come to find out they didn’t give me a number to clock in. So the day i started i tried to clock in with the card they gave me to clock in but it said invalid number every time i tried to clock in.So this past pay period which was last Friday everybody got their checks on their cards except me and i feel like im just there working for free i have been there for 3 and a half weeks and they still aint got not number for me to clock in but they want me to come to work,how can i go to work and i dont even have a clock in number. I have 28 hrs for the 2 weeks i have worked and i want to know if i’m going to get paid or do i have to find another job i really don’t want to cause i like my job but i’m not going to be working for free while everyone else getting their pay checks and i’m not getting paid for the job i do.They was suppose to give me a number when they hired me but they didnt every person that had the orientation with me got a number but not me.I’m just asking where is my check thank you


Carlos August 17, 2014 at 5:57 pm

Sorry to tell you that you have a problem in the new Queretaro Mexico Franchise
It took more ten one hour to get served after the waiter took the order
When I tried to bring my complaint to a supervisor named Lalo that came from the city of Chihuahua
he did not pay any attention as he was having fun having a friendly like conversation with a nice looking waitress for more than 20 minutes, so as I approached him to tell him that the whole bar was unattended, he asked me for the waitress that had been in charge, I told him that it was not the waitress fault and that it was his fault as he was not doing his job supervising as the whole bar in front of him had no food in front of any of the people at the bar as there was only one person taking care of all the people seated, he got mad at me harassed and shouted at me.
Not only that, also the wings were very dry, the greens also looked old and dry on the edges, I consider myself a restaurant critic as me and my friends like to go to new restaurants and often give suggestions as we like to have better places in our city, I have been in many cities in Europe The United States and also my wife is a pro chef,
My advice is that this business should be supervised by people who know better. I am very well known in our city, I was going to take action for the harassment received while I was only trying to contribute to the betterment of this place that looks very nice on the outside and is very badly attended, not through waiters fault but with a lack of organization, and awful product processing and quality.
But the worst is a having a startup Supervisor that gets back to you in a rage for pointing out that he is not doing his work while he is having a good time conversing with a nice looking waitress.


KATHY August 12, 2014 at 4:02 pm



Lo August 12, 2014 at 4:32 am

I started working at the BWW in Woodhaven,MI and I have never had such a horrible experience working there. What topped it off is that I requested a weekend off (which got approved) the following week they scheduled me one day (Monday) then had the rest off. I had a personal issue come up on the one day I was scheduled (Monday) and put it on the website for a shift pick up. A coworker picked that shift up and I had the email saying the pick up was approved. The next week they didn’t schedule me, I called and talked to Reggie the asst. manager and said I was fine. I went to get on the WTM site and I was locked out..I called and spoke with the asst manager again and he said he didn’t know anything and to call the GM the next morning. The next morning I spoke with Scott K (GM) and he asked why I was trying to get on the site and that I was terminated for missing “multiple shifts” when in fact I took a picture of my shift and the email saying I was approved for the pick up. I have proof I was not scheduled for shifts. I knew the exact dates and times and he didn’t specify anything (proving he didn’t know what he was talking about) Scott wouldn’t listen and basically blew me off and hung up. Most unprofessional employer I have ever had


Amani August 8, 2014 at 2:52 am

I work at the buffalo wild wings in cerritos,ca i was told not work today when i take a hour & a half bus ride just to get there plus i get documented for an incident 1 i had nothing to do with & 2 was made the day after the incident i feel that manager Jeremey is highly rude & inconvinces employees for the work that they do. I was suspended “pending investigation” which theres nothing to investigate i truly feel that this reasturant isnt what i expected when i was hired they say its a team enviornment but management barely plays there part in the “team work”


unknown July 30, 2014 at 3:46 am

We were in bw3s this evening. I mentioned the floor being slippery. I think its because the serves go into the kitchen and then walk into the dining area. Well my 1.5 year old who was walking with me while holding my hand slipped and I tried to catch. She dislocated her elbow and we had to leave right away and go to ER. They popped it back into place. I told the manager and he didn’t seem to care. Didn’t bother filling out an incident report. My question is who am I able to contact that is higher up and can handle the medical bills now?


Dominic Newsome July 23, 2014 at 12:00 am

Attn: Ms. Kathleen M. Benning

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National Director
(707) 301-xxxx



Corey Blair July 1, 2014 at 11:36 pm

My wife and me had the worst service and food at the Buffalo Wild Wings at west gate in Glendale arizonathe food was cold service sucked my wife and me don’t see eachothrt very much so when we go to dinner it’s special time this experience ruined are whole night I would not have fed this food to my dog very unsatisfied Corey Blair 623 694XXXX


Wingwangwilly July 1, 2014 at 5:39 pm

I worked at the BWW in Cross Lanes, WV. While working there I was unpleasantly surprised as to what reallllllly goes on in a resturaunt..the GM was dating the kitchen manager..(which is ridiculous but whatever) on the days when the couple were fighting it created a VERYY hostile work environment.. If you want to work at that resturaunt then be prepared to pick a side.. U gotta be team Cece or Team Christina.

Unlike a lot of the staff there, all I wanted to do was come to work, take care of customers, make money and get outta there. I wish that corporate would realize what kind of managers are working at that establishment.

There’s another manager who is over 25 and he does a great job at making sure the building doesn’t burn down, but the young 16/17 yr old girls that are still in high school all have his phone number and he’s had sexual relationships with most of them. I so glad I am not working at the place. CeCe Kirkhart and Christina Fitzgerald will be the reason NONE of my family/friends/etc..will be dining at Buffalo Wild Wings


James F. June 26, 2014 at 11:06 pm

while playing NTN the other night at your Rockville Town Center restaurant. It was hard not over hearing “Dustin” a manager you have there. Discussing to much about his views on homosexualit . And the female server he’s dating there . Not what i go there for. Very offensive as i’m gay and so is my husband who was playing trivia with me. I like the place . And now your the Only place in town with NTN. And your wings are delicious . It’s just ugly . Thanks for listening


Kelli T June 23, 2014 at 12:12 pm

On June 11, 2014 at 3:03 am, I received a birthday coupon for an order of snack size wings via e-mail from buffalowildwings@buffalowildwings.fbmta.com. Yesterday, after my husband’s softball game, we suggested to the team that we visit the Lombard Buffalo Wild Wings location for our weekly post-game dinner and drinks. (We usually rotate between a number local of sports bars, BWW being a regular in the rotation and I was very excited to get to use my birthday coupon!) When we were seated and the waitress came by to take our orders, I brought up the e-mail on my phone, showed it to her and told her I’d like my free birthday order of snack size wings. She quickly glanced at the e-mail and wrote down the order. I then ordered a second snack size wings at the menu price. After our meal was done and we received our bill, I noticed both snack size orders were billed at $5.99 each. I stopped our waitress and reminded her about my birthday coupon and she said, “Oh yeah” and she grabbed our bill back and left. Many minutes later she returned to our table and said her manager wouldn’t accept my coupon unless it was printed out. I told her the coupon doesn’t state it needs to be printed and then reminded her that I showed her the e-mail BEFORE placing my order and wasn’t told it would not be accepted. She quickly offered to get her manager and I accepted. A woman named Jackie who said she was the restaurant manager then came to the table holding the bill. I showed her my phone and she indicated rather forcefully that she absolutely would not accept my coupon if it was not printed out. I showed her the language of the coupon wherein it states, “… Must present a copy of this email to redeem offer. …” She said that means it must be printed out. I told her I get other coupons from restaurants and while some do require printed coupons to be presented, they state so specifically. Jackie then, in front of the softball team, my children (who were also with us), and the rest of the crowded restaurant, many of whom were now watching, suggested that if my e-mail is not printed she has no way of knowing whether or not I’ve used it before. I told her I could have printed 100 copies and passed them out on the street and she would still not know if it had been used before. She steadfastly refused the copy of my e-mail and said the bill was correct as printed. I reminded her I’d showed my e-mail prior to ordering and there was no indication whatsoever by our server that it would be a problem. I told her I would not have ordered wings if they had indicated they wouldn’t accept my coupon when I first showed it. Further, even if I were to choose wings, I would NEVER have ordered 2 snack sizes and paid more than the price of (1) 10-piece. I told her it was unacceptable and a letter to the corporate offices would be forthcoming. She looked at me with disdain in her eyes and then took our bill and went away for approximately 10 minutes. When she finally returned, she brought the bill which was reduced by $1.69, the difference between 2 snack size wings and (1) 10-piece, stating it was all she was willing to “discount”. I have NEVER been treated like that by a restaurant manager. We are regular BWW customers but my experience with Jackie and your Lombard, Illinois location was as humiliating as it was disappointing, and neither my family nor my husband’s softball team will return there again!


Jules June 22, 2014 at 2:32 pm

I worked at the brand new Buffalo Wild Wings in Decatur, AL for about three months and i was recently terminated for being accused of being “messed up” at work. I am prescribed to my medication, and take it as it states on the bottle. They said i was slurring my speech and I know for a fact i was not. I had no makeup which in their minds they might of thought something was a little off. I asked for a drug test and they refused. After terminating me because they thought i was under the influence, they let me drive home. Now, let me ask you this.. If I was under the influence, why let your former employee drive home. Clearly they knew I was not.
Today I looked on my Facebook account and I see that half of the Buffalo wild wings staff went out to a strip club last night. I have a friend that is currently still working for this company and she said that most of them were dragging, and still seemed intoxicated but management is letting them leave work early without any consequences. How is this fair?


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