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Buffalo Wild Wings Corporate Office

Buffalo Wild Wings Corporate Office Address

Buffalo Wild Wings Inc.
5500 Wayzata Blvd Suite 1600
Minneapolis, MN 55416

Contact Buffalo Wild Wings

Phone Number: (952) 593-9943
Fax Number: (952) 593-9787
Website: http://www.buffalowildwings.com
Email: Email Buffalo Wild Wings

Executives

CEO: Sally J. Smith
CFO: Mary J. Twinem
COO: James M. Schmidt

Buffalo Wild Wings History

Buffalo Wild Wings (or BW3 for short) was founded in 1982 after friends James Disbrow and Scott Lowery were unable to find a good place to eat chicken wings in Kent, OH.  They decided to open their own restaurant and Buffalo Wild Wings & Weck opened in Columbus, Ohio.  A year later, they opened a second location in the Columbus suburb of Westerville.

The company began to offer franchises and the company took off. The name of the company was eventually shortened to just Buffalo Wild Wings but the nickname BW3 or B-Dubs has stuck.

In 2010, the company expanded operations into Canada.

There are currently over 800 locations (more than half are franchises) in 45 US states and Canada.  Buffalo Wild Wings corporate office is now located in Minneapolis, MN but was previously located in Cincinnati, OH.

{ 81 comments… read them below or add one }

Tanai Atlas September 11, 2014 at 3:44 am

Me and my son came to Buffalo Wild Wings in Moreno Valley California.. We made our order and where asked to pay for food we haven’t received, we where told that they needed to hold our Credit card in order to place an order. Because this was unusual I asked to speak with the manager. He said that our employees get scared so they ask ahead, he said because people tend to walk out a lot. Because I own my own business I felt like why would I ask people ahead of b time they might not like there service do I did not give the young lady a tip because how would I know if I liked the service. Also, the service was not the best and I won’t be returning …

Signed Tanai Atlas

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jeanette roberson September 6, 2014 at 10:46 pm

tried to use a legitimate gift card purchased from buffalo wild wings.com. the manager
would not accept the e gift card. after asking him twice to please verify the 16 digit number on 2 e-gift cards. he refused and said they are not legit. when i returned home, after being embarrased, i wend online and contacted bbw. i entered the 16 digit gift card number and both of them are legit. I also called the gift card hot-line. guess what? legit. I am very furious that the manager, MIke, would not even attempt to see if my e-gift card was legitimate. just
refused on the spot…

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Jen September 5, 2014 at 11:30 am

My daughter works at a Southern California location and she also does not get to take her mandated breaks. It’s absolutely absurd! She either gets snapped at by her managers when she asks for her break or to punish her for asking they cut her and send her home. I have no idea how they are getting away with this and why no one has turned them in for all the abuse that the employees of BWW go through. She has also experienced the “No Scheduling” punishment for asking for a day or two off. She will ask, well in advance for a couple of days off and there is no problem with them approving it however, they will “punish” her for the next few weeks by not scheduling her for more than one day a week. The problem is, they give a little bit of power to these undereducated, can’t get a real management job, idiots and it goes straight to their heads. The way that these employees of BWW get treated by their managers is HARASSMENT and something has got to be done about it!!!

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Dalisha September 3, 2014 at 7:26 pm

I was so unhappy with my order and it was my first time ever odering from here and I had a pick up and it took more than a hour to receive my food

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BWW August 21, 2014 at 7:27 pm

I currently work for bww in CA and there are so many things wrong with this store it is unclear why things havent been changed. ALL the managers are into all the gossip with everyone and talk about everyone even other managers. If your not liked by the ALL the management team than you get screwed on the schedule and if its only there mess up on the scheduling will they let you pick up an extra shift. They love to threaten about writing everyone up.. don’t threaten me just do it.. but they cant because its not a reason to write anyone up. One time the manager on duty didn’t want to give me any change because she already counted the safe and refused to help me out. Isnt that your job??? but if i tell anyone like the GM or another manager what happens to me? I get no shifts and if i do its a breaker shift or a non making money shift. So whats the point of telling anyone anything if it just hurts me.. but im supposed to do my job? Half the time they never check the schedules so whats the point in that.. I wish someone would come clean up there act here… but the regional manager is hooking up with our gm so nothing every will change i guess

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Reginald Anderson August 18, 2014 at 2:11 pm

Hi my name is Reginald Anderson i have been at Buffalo Wild Wings working for 3 and a half weeks everyone else got paid friday eccept me my money didn’t come on my card like they said it would.But then come to find out they didn’t give me a number to clock in. So the day i started i tried to clock in with the card they gave me to clock in but it said invalid number every time i tried to clock in.So this past pay period which was last Friday everybody got their checks on their cards except me and i feel like im just there working for free i have been there for 3 and a half weeks and they still aint got not number for me to clock in but they want me to come to work,how can i go to work and i dont even have a clock in number. I have 28 hrs for the 2 weeks i have worked and i want to know if i’m going to get paid or do i have to find another job i really don’t want to cause i like my job but i’m not going to be working for free while everyone else getting their pay checks and i’m not getting paid for the job i do.They was suppose to give me a number when they hired me but they didnt every person that had the orientation with me got a number but not me.I’m just asking where is my check thank you

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Carlos August 17, 2014 at 5:57 pm

Sorry to tell you that you have a problem in the new Queretaro Mexico Franchise
It took more ten one hour to get served after the waiter took the order
When I tried to bring my complaint to a supervisor named Lalo that came from the city of Chihuahua
he did not pay any attention as he was having fun having a friendly like conversation with a nice looking waitress for more than 20 minutes, so as I approached him to tell him that the whole bar was unattended, he asked me for the waitress that had been in charge, I told him that it was not the waitress fault and that it was his fault as he was not doing his job supervising as the whole bar in front of him had no food in front of any of the people at the bar as there was only one person taking care of all the people seated, he got mad at me harassed and shouted at me.
Not only that, also the wings were very dry, the greens also looked old and dry on the edges, I consider myself a restaurant critic as me and my friends like to go to new restaurants and often give suggestions as we like to have better places in our city, I have been in many cities in Europe The United States and also my wife is a pro chef,
My advice is that this business should be supervised by people who know better. I am very well known in our city, I was going to take action for the harassment received while I was only trying to contribute to the betterment of this place that looks very nice on the outside and is very badly attended, not through waiters fault but with a lack of organization, and awful product processing and quality.
But the worst is a having a startup Supervisor that gets back to you in a rage for pointing out that he is not doing his work while he is having a good time conversing with a nice looking waitress.

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KATHY August 12, 2014 at 4:02 pm

WE HAD A GROUP OF 35 PEOPLE AT A BIRTHDAY PARTY MONDAY THE 11TH AND THEY WERE LITTLE KIDS SELLING RAFFLE TICKETS WITH THE PRIZE TO BE GIVEN AWAY AT 9:00. LOW AND BEHOLD AT 9:00 THEY AND THE MOTHER WERE GONE WITH EVERYONES MONEY. ASKED TO SPEAK TO MANAGER AND SAID SHE NEEDS TO WATCH OUT FOR THAT BECAUSE THIS WOMEN WAS EXPLOITING THOSE KIDS BY HAVING THEM SELL THE TICKETS. YOUR MANAGER BASICALLY COULDN’T HAVE CARE LESS BUT OUR WAITRESS SAID THE WOMEN COMES IN OFTEN. MAYBE YOUR MANAGER NEEDS TO NOW HOW TO DEAL WITH THIS IF IT COMES UP AGAIN.

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Lo August 12, 2014 at 4:32 am

I started working at the BWW in Woodhaven,MI and I have never had such a horrible experience working there. What topped it off is that I requested a weekend off (which got approved) the following week they scheduled me one day (Monday) then had the rest off. I had a personal issue come up on the one day I was scheduled (Monday) and put it on the website for a shift pick up. A coworker picked that shift up and I had the email saying the pick up was approved. The next week they didn’t schedule me, I called and talked to Reggie the asst. manager and said I was fine. I went to get on the WTM site and I was locked out..I called and spoke with the asst manager again and he said he didn’t know anything and to call the GM the next morning. The next morning I spoke with Scott K (GM) and he asked why I was trying to get on the site and that I was terminated for missing “multiple shifts” when in fact I took a picture of my shift and the email saying I was approved for the pick up. I have proof I was not scheduled for shifts. I knew the exact dates and times and he didn’t specify anything (proving he didn’t know what he was talking about) Scott wouldn’t listen and basically blew me off and hung up. Most unprofessional employer I have ever had

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Amani August 8, 2014 at 2:52 am

I work at the buffalo wild wings in cerritos,ca i was told not work today when i take a hour & a half bus ride just to get there plus i get documented for an incident 1 i had nothing to do with & 2 was made the day after the incident i feel that manager Jeremey is highly rude & inconvinces employees for the work that they do. I was suspended “pending investigation” which theres nothing to investigate i truly feel that this reasturant isnt what i expected when i was hired they say its a team enviornment but management barely plays there part in the “team work”

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unknown July 30, 2014 at 3:46 am

We were in bw3s this evening. I mentioned the floor being slippery. I think its because the serves go into the kitchen and then walk into the dining area. Well my 1.5 year old who was walking with me while holding my hand slipped and I tried to catch. She dislocated her elbow and we had to leave right away and go to ER. They popped it back into place. I told the manager and he didn’t seem to care. Didn’t bother filling out an incident report. My question is who am I able to contact that is higher up and can handle the medical bills now?

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Corey Blair July 1, 2014 at 11:36 pm

My wife and me had the worst service and food at the Buffalo Wild Wings at west gate in Glendale arizonathe food was cold service sucked my wife and me don’t see eachothrt very much so when we go to dinner it’s special time this experience ruined are whole night I would not have fed this food to my dog very unsatisfied Corey Blair 623 694XXXX

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Wingwangwilly July 1, 2014 at 5:39 pm

I worked at the BWW in Cross Lanes, WV. While working there I was unpleasantly surprised as to what reallllllly goes on in a resturaunt..the GM was dating the kitchen manager..(which is ridiculous but whatever) on the days when the couple were fighting it created a VERYY hostile work environment.. If you want to work at that resturaunt then be prepared to pick a side.. U gotta be team Cece or Team Christina.

Unlike a lot of the staff there, all I wanted to do was come to work, take care of customers, make money and get outta there. I wish that corporate would realize what kind of managers are working at that establishment.

There’s another manager who is over 25 and he does a great job at making sure the building doesn’t burn down, but the young 16/17 yr old girls that are still in high school all have his phone number and he’s had sexual relationships with most of them. I so glad I am not working at the place. CeCe Kirkhart and Christina Fitzgerald will be the reason NONE of my family/friends/etc..will be dining at Buffalo Wild Wings

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James F. June 26, 2014 at 11:06 pm

while playing NTN the other night at your Rockville Town Center restaurant. It was hard not over hearing “Dustin” a manager you have there. Discussing to much about his views on homosexualit . And the female server he’s dating there . Not what i go there for. Very offensive as i’m gay and so is my husband who was playing trivia with me. I like the place . And now your the Only place in town with NTN. And your wings are delicious . It’s just ugly . Thanks for listening

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Kelli T June 23, 2014 at 12:12 pm

On June 11, 2014 at 3:03 am, I received a birthday coupon for an order of snack size wings via e-mail from buffalowildwings@buffalowildwings.fbmta.com. Yesterday, after my husband’s softball game, we suggested to the team that we visit the Lombard Buffalo Wild Wings location for our weekly post-game dinner and drinks. (We usually rotate between a number local of sports bars, BWW being a regular in the rotation and I was very excited to get to use my birthday coupon!) When we were seated and the waitress came by to take our orders, I brought up the e-mail on my phone, showed it to her and told her I’d like my free birthday order of snack size wings. She quickly glanced at the e-mail and wrote down the order. I then ordered a second snack size wings at the menu price. After our meal was done and we received our bill, I noticed both snack size orders were billed at $5.99 each. I stopped our waitress and reminded her about my birthday coupon and she said, “Oh yeah” and she grabbed our bill back and left. Many minutes later she returned to our table and said her manager wouldn’t accept my coupon unless it was printed out. I told her the coupon doesn’t state it needs to be printed and then reminded her that I showed her the e-mail BEFORE placing my order and wasn’t told it would not be accepted. She quickly offered to get her manager and I accepted. A woman named Jackie who said she was the restaurant manager then came to the table holding the bill. I showed her my phone and she indicated rather forcefully that she absolutely would not accept my coupon if it was not printed out. I showed her the language of the coupon wherein it states, “… Must present a copy of this email to redeem offer. …” She said that means it must be printed out. I told her I get other coupons from restaurants and while some do require printed coupons to be presented, they state so specifically. Jackie then, in front of the softball team, my children (who were also with us), and the rest of the crowded restaurant, many of whom were now watching, suggested that if my e-mail is not printed she has no way of knowing whether or not I’ve used it before. I told her I could have printed 100 copies and passed them out on the street and she would still not know if it had been used before. She steadfastly refused the copy of my e-mail and said the bill was correct as printed. I reminded her I’d showed my e-mail prior to ordering and there was no indication whatsoever by our server that it would be a problem. I told her I would not have ordered wings if they had indicated they wouldn’t accept my coupon when I first showed it. Further, even if I were to choose wings, I would NEVER have ordered 2 snack sizes and paid more than the price of (1) 10-piece. I told her it was unacceptable and a letter to the corporate offices would be forthcoming. She looked at me with disdain in her eyes and then took our bill and went away for approximately 10 minutes. When she finally returned, she brought the bill which was reduced by $1.69, the difference between 2 snack size wings and (1) 10-piece, stating it was all she was willing to “discount”. I have NEVER been treated like that by a restaurant manager. We are regular BWW customers but my experience with Jackie and your Lombard, Illinois location was as humiliating as it was disappointing, and neither my family nor my husband’s softball team will return there again!

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Jules June 22, 2014 at 2:32 pm

I worked at the brand new Buffalo Wild Wings in Decatur, AL for about three months and i was recently terminated for being accused of being “messed up” at work. I am prescribed to my medication, and take it as it states on the bottle. They said i was slurring my speech and I know for a fact i was not. I had no makeup which in their minds they might of thought something was a little off. I asked for a drug test and they refused. After terminating me because they thought i was under the influence, they let me drive home. Now, let me ask you this.. If I was under the influence, why let your former employee drive home. Clearly they knew I was not.
Today I looked on my Facebook account and I see that half of the Buffalo wild wings staff went out to a strip club last night. I have a friend that is currently still working for this company and she said that most of them were dragging, and still seemed intoxicated but management is letting them leave work early without any consequences. How is this fair?

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