Bob Evans Corporate Office

Bob Evans Corporate Office Address

Bob Evans Farms, Inc.
3776 S High St
Columbus, OH 43207

Contact Bob Evans

Phone Number: (614) 491-2225
Fax Number: (614) 492-4949
Website: http://www.bobevans.com
Email: Email Bob Evans


CEO: Steven A. Davis
CFO: Paul F. DeSantis
COO: Joe L. Gillen

Bob Evans History

Bob Evans was founded in 1948 in in Rio Grande, Ohio.  Bob originally began making sausage for a 12 stool diner.

In 1963, the company went public as Bob Evans Farms.  In 1964, a Michigan restaurant was opened, the first location outside Ohio.

In 1971, Bob’s cousin Dan Evans becomes President and CEO.

In 1983, the 100th restaurant is opened.

In 1987, the company acquired Owens Country Sausage.

In 2000, Dan Evans retires.

In 2002, the company opens it’s 500th restaurant.

Bob Evans dies of pneumonia in 2007.

Bob Evans currently operates nearly 600 corporately owned restaurants in the US.


{ 189 comments… read them below or add one }

Franklin Monahan III December 1, 2014 at 12:08 am

I’m looking for management training opportunity in Xenia Ohio please I’m looking for a great career with your company

Franklin T. Monahan III
* Dayton Street; Xenia, Ohio 45385 /// Contact Phone: 937-671-**** /// ****@gmail.com
You can’t copy or paste.
Objective: Seeking a cook position within your organization that will allow me to fully utilize my culinary, hospitality, and problem solving skills.

More than 15 years’ experience in the restaurant industry
Remarkable skills in cooking and preparing a variety of foods
Strong knowledge of food preparation, presentation of food, & quality standards
Operated fryer, grill, steamer, meat slicer, buffalo chopper, & mixer
Great knowledge of quality & inventory control
Experience in recording & order control
Prepared promotional & marketing materials
Managed all duties & trained new employees
Organized constant cleaning of the kitchen & safety of the floors

Work History:

Willies Bar & Grill; Cook 07/2013—12/2013 Xenia, Ohio
Tumbleweed Connection; Cook 07/2012—05/2013 Dayton, Ohio
Red Lobster; Cook 11/2010—04/2011 Melbourne, Florida
Chili’s; Cook 09/2009—05/2010 Tampa, Florida
Cellular Express Plus AT&T; Store Manager 01/2008—06/2009 Merritt Island, Florida

Education: Keiser University; (Culinary Arts) 07/2010—04/2011 Melbourne, Florida


Anita Hardy November 27, 2014 at 6:39 pm

Went to the Bob Evans in Louisville, KY.Dixie Hwy ..we waited about 15 mins to be seated..after another 10 mins.she asked what we wanted to drink and we ordered coffee..another 10 mins b4 coffee came..after another long wait the waitress took order..the onlt thing available was turkey or ham..we ordered chicken and waited another 20 mins only to recieve lukewarm food..the waitress 4got my salad ..had to ask again 4 it..the stuffing was bland and tasteless..the turkey appeared to be the frozen slices u can buy in the frozen food section of ur local store..again it was bland unseasoned..the so-called glazed baby carrots had no glaze..we had to wait another 10 mins or so after finishing our meal in order to get the check..there were not enough staff to cover things in a timely manner..we will DEFINITELY NOT eat at any Bob Evans resturant in the future.


Liz Boyd November 24, 2014 at 11:01 pm

My daughter and I went to Bob Evans #0479 tonight. We sat at the counter figuring we would get faster service. WRONG! We waited about 10 minutes for someone to take our drink order. Then she came back to get our food order, a chicken salad sandwich platter and a chicken tender platter. It took about 20 minutes for it to come up in the window. As our waitress was taking it from the window the cook told her to wait a minute as there were too many fries on the chicken tender platter. She then took a couple of fries off with an UNGLOVED hand. Her fingrrs were all over the fries. This is very unsanitary! The chicken salad sandwich I ordered could have been eaten with a spoon it was soooo runny? It was nothing like the menu said it was supposed to be like.
Also while we were sitting there, the manager was standing in the middle of the section that the waitress do their prep for order (talking with a few servers about nothing work related) so that they had to keep squeezing passed to get any work done.
We will not be back!


Dina November 17, 2014 at 3:42 am

Visited Bob Evans Newark / Cherry Valley Lodge
And it was the worst experience ever. The staff was not organized. They messed up on our order, the food was cold and I have never in my 30 years have ever had a negative experience at any Bob Evans in Ohio until this past Friday November 14th.


Theresa November 15, 2014 at 6:17 pm

Sat for over an hour for a take out order and all that the manager (Samuel) could say was that he was sorry while we took cold food and a messed up order home to eat. We were treated like we didn’t matter as patrons and I will not eat there again and I will let everyone I know how the company treated us. I always thought Bob Evans cared about their customers but I guess not, then when you want to complain about it they want to charge you another $25. What a crock of you know what


Diane colbert November 14, 2014 at 3:25 pm

Ate a a Bob Evans in Bluefield Va and was served with a coffee cup that had dried food on it. Discussing


Carlos Rivera November 12, 2014 at 8:56 pm

Went to have breakfast with my wife this morning, Ordered Steak & Eggs I got my food or a half of a steak & Eggs I told the waitress that is not a Steak she stated it was. I ask for the MANAGR her name was miss Debbie. I explained to her about the steak she stated that was the size. I told her that I did not want the steak the MANAGER snatched the plate from the table. then the waitress if I would like to order something else I said yes I ordered country fried steak & eggs the MANAGER MISS DEBBIE slammed the plate on the table and she left. My wife and I will never go back again. Bob Evens in Panama City Florida at 1000 E. 23rd ST RESTAURANT # 0566


katelyn November 5, 2014 at 8:08 pm

I visited Bob Evans for dinner on November 4. I was beyond disgusted an will never return to that location. One of the waitresses picked her nose an whipped it on her pants. DISGUSTING!!!! It was brought to the managers attention (Nick) he did Nothing about that horrible situation. THEN not to make the situation any better the “booger picker” sat at the front counter eating a salad while rolling OUR SILVEWARE! That so unsanitary. I can not believe what I witnessed in the Xenia Bob Evans , and you surely lost me as a customer. Cooperate needs to go in and clean up that store.. it was ridiculous!


Tammy November 2, 2014 at 2:39 pm

Sat down at 1:30…we are still waiting for our food. When we sat down and we waited for 15 min to get a drink order only to lose our waitress for another 15 min. The manager came over and asked if we had been served yet–uh kinda!! Then we got a new waitress who moved slower than a corpse on crack. We have yet to recieve and food and are thinking about ordering Domino’ss delivery and see what arrives first. We may not return and that’s a shame as the food shouldn’t be punished for poor service! This happens frequently and am very disappointed in my hometown Bob Evans! We were offered nothing for such an extreme wait!


Lamar Otis October 31, 2014 at 4:54 pm

I heard that Bob Evans is open until 8 p.m. on Thanksgiving this year and I just wanted to know why? Are employees being compensated more for having to give up Thanksgiving dinner with their families to work on a day that they shouldn’t be working anyways? Will your corporate employees who made this ridiculous decision be working alongside your hourly employees or will they be at home spending time with their loved ones? I will tell everybody that I know not to visit a Bob Evans as long as they value profits over their employees! Starting today, I will never set foot in a Bob Evans again! So much for treating people like familiy, it’s more like treating them like slaves! You should be ashamed of yourselves!


Db November 7, 2014 at 5:01 pm

me and several employees worked 2-3 days straight thru thabksgiving without going home…..I ended up quitting the company after being forced to work double shifts while pregnant with no break and told if I diddnt like it quit….needless to say my baby died and I no longer work their.


Donna Bruns October 28, 2014 at 1:38 pm

We just walkes out of the Bob Evans in Lake City Florida!
We have always enjoyed stopping ar
the Bob Evans in Lake City. However
It has changed and NOT for thr better!
The last time we were there about a month
ago the service was terrible but
We thought it was just a fluke.
WRONG! It must be the normal now!
We waited for over 15 minutes to be
Seated, than after another 15 minute
of waiting to be served we left!
It was NOT even very busy! Lots of
Empty tables! 2 other couples walked out
Right after we did they didnt want to continue
To wait either!! Think Corp office needs to get
Out of the in the world and check out what is
Happening if they want to keep their business!
Donna Bruns


Linda Havranek October 26, 2014 at 3:02 pm

I would first like to say I am from OHIO and I have always been a Bob Evans fan.
However, I moved to Lakeland Florida and your business at 6425 S. Florida Ave. Lakeland, FL 33813 has gone downhill in the last 6 months.

My mom and I ate at least one meal a day there everyday. All of sudden you came in and changed the restaurant around and things have gone down hill ever since.
All the waitress have quit and you can’t keep a cook. I was there this past week and I waited 1 hour to get eggs, beacon and biscuits.

From the reviews above I think your trying to go out of business.

What is wrong? I am from Ohio and if Bob was a live all the CEO would get fired.
So can you explain yourselves?


Michelle August October 26, 2014 at 10:16 am

ordered take-out as we always do once a wk. .esp on the weekend. Normally I’d go to the Glen Eagle location but we move a mile away from the Rte 40 Newark Delaware location. .ordered Steak & Eggs over easy with a substitute of Mashed Potatoes with brown gravy instead of homefries…and the Sausage Gravy w homefries & biscuits. ..we had no silverware for starters. ,no butter etc. My husband Steak and Eggs were thrown together with the potatoes and gravy all in a big mess! The eggs were overcooked as well. My potatoes were barely there…the manager Robin seemed to have an attitude problem. .the girl behind the counter was handing her the platter when Robin threw it on the counter like nothing was in it…as I got home and called the girl answering the phone points the blame to the kitchen staff..I really didn’t care WHO did what. .it’s called accountability! She then offered for me to speak to the SAME manager that gave me the issues in the 1st place. .no thanks. .we definitely won’t be returning here!


Gregory Hughes October 24, 2014 at 7:57 pm

We have visited several Bob Evans restaurant in our local area with mixed reviews. Jackson Oh. Slow service . Athens Oh. Small portions and mediocre service. Logan Oh. Mediocre service. chillocothe Oh. Poor service food not preped correctly . No chicken in chicken and noodles . Now on that note the Rio Grande store has had good friendly and prompt service plus good portion sizes.
I’m not one to complain much about service especially when a business is busy but I would not call them busy when there’s plenty of empty tables. Thank you for reading this hope it helps correct some problem areas.


Jim O'Connor October 23, 2014 at 5:26 pm

I have been going to Bob Evans restaurants for over 30 years. I particularly enjoy going there for breakfast. I have been for the last six years going to the Bridgeport West Virginia Bob Evans. In the last few years I have been very disappointed in both the quality of food and the service. I also often go there to order a take-out order for the quart of coleslaw. I enjoy the coleslaw esspecially the flavor of the juice which I usually request as much juice as I can get. Too often I either get less than a full quart of coleslaw and/or not much juice, to which I then request that more juice may be added. When I request either more juice or more coleslaw I often get a curt response as if I was bothering the person.
Also, too often when I order breakfast and then have to point out that the eggs are not done right or the toast is not buttered as requested I get another look as if I was asking too much or being too picky. All too often when ordering soup, it comes out either lukewarm or out right cold. Again when I request it be warmed up I get the feeling that I’m bothering the waitress.

I now avoid the Bridgeport West Virginia Bob Evans.


Randy Kunath October 23, 2014 at 8:03 am

My wife and I over the last 15 years have always enjoyed eating at your resturant it has always been the go to place , service and food was always tops , consistent and excellent value. I’m referring to the Elizabethtown Ky

Things have drastically changed within the last year staff has change servers have g changed and the quality of food and service has change.

Service is always slow or wrong have to always ask for the bread as it comes with our meal.
Last week we waited 50 minutes for our food open face omelette , when it was finally brought out the server said sorry but we had to share the sour dough bread as the other two slices weren’t ready yet! Never did see the other slices . This is just one example out of many many time we ate at this resturant. We are dumb founded at the reasons why this has taken a drastic change for the worse, Bob Evans isn’t hitting the mark at all any longer and its a shame. I have always bragged to people on how great the device and food was and the vaule of the food for the money. I can’t say anything good any more .


Kathy rucker October 22, 2014 at 7:33 pm

Went to Bob Evans in Cross Lanes WV. Overseated guest in one section and the waiter, John, had a hard time keeping up while another waitress, Samantha, was doing nothing. She forgot to wait on two of her tables (she only had three) so John got them. We waited over an hour for salads and finally got up and left. Samantha thought that was funny and laughed right in our face as we were leaving. I spoke with a manager before leaving but I don’t think she was concerned. We eat at Bob Evans one to two times a week and this kind of service is very unacceptable. I worked in the food business over 20 years and your customers are your job security. I really felt sorry for John the waiter for being treated like that. He was running his tail off and was very friendly. The manager was no where to be seen and there were several tables complaining and several people waiting to be seated. Thinking hard about weather we will return.


Rick Collins October 14, 2014 at 10:33 pm

I wanted to go to Perkins in Palm Harbor, FL this evening but my wife wanted to go somewhere else. Down the street was your Bob Evans restaurant and in the past, I’ve had pretty good meals. This evening, I ordered the “Slow Roasted Turkey with dressing, mashed potatoes and cranberries. My wife ordered the potato crusted fish. I must say that my meal was unfit to eat. The turkey was dry, fatty and had no flavor…I took three bites trying to get it down. I don’t know how old the cranberries had been sitting out but they were served on a piece of bitter lettuce. The dressing was uneatable. My wife tasted a half spoonful of the dressing because she didn’t believe me. She almost gagged and wanted to spit it out. The only redeeming factor was the gravy but after the taste of all the rest of the garbage that was served on my plate, I couldn’t even eat that on a biscuit. My wife had fish which was about 3 oz of fish…for $10.99 with barely cooked, plain (no butter or seasoning) broccoli and carrots of which she didn’t eat. My daughter had a hamburger and said she liked it. I asked the server to take my $6.99 meal off the bill, which he did. Your server, Marco, was the best thing at the restaurant and I suggested to him that he was good enough to get a job at a better restaurant that served better food. With the food we had this evening…we’ll never be back and I’m certainly going to tell all my friends to beware of the garbage that you folks are serving at your restaurant. I am just sick over the whole ordeal this evening. To go out and spend $32.99 with my family and get garbage like this is a shame to your restaurant and I hope you change your food more often or have a quality control person to oversee that the meals are fresh, taste good and see if they’d eat the garbage themselves.


Terri October 12, 2014 at 9:02 am

We go to the Bob Evans in Jackson Michigan and there are always dirty tables because the wait staff have to bus tables ..so after picking up dirty dishes they then wait tables bringing food silverware napkins with the same hands!!! THIS WOULD BE A GREAT RESTURANT IF SOMEONE WOULD FIX THIS!


corine baker October 11, 2014 at 8:41 pm

I forgot to mention that Allen Rd is in Peoria,IL


corine baker October 11, 2014 at 8:40 pm

My husband and I were at the Allen Rd. Bob Evans today and the service was fine, our appetizers and main meal were very good. The problem I had was, I ordered dessert, a cinnamon blossom thing that the ad said had sliced apples and cinnamon inside this pastry thing. Well, when I got it, it looked very good, but when I started eating it there was 1,yes I said ONE,apple slice it looked nothing like the picture. I believe if your paying good money for something, it should at least resemble the picture.


Lily October 9, 2014 at 8:14 pm

I worked for Bob Evans 2 years.
I love the place i loved my job and i got pregnant so i gave the manager my 1 month notice before my maternity leave and ask her if i needed to sign any paper, so she said no, she said that when i was ready i had my job back .
Im sure she loved me the way i did its just Bob Evans is not an easy place to work as a manager and she was maybe overwelmed.
The thing is when i wanted to go back after my three month maternity leave , she was moved to another place , none of my old managers were there .
The new manager told me i was terminated because i was in the sistem as i quit without notice them .
I have witnesses and they all love me because im a hard worker .
So the ladies who had more than 15 years working there told me to call corp to letting them know about this situation.
I did , i left tones of messeges and nobody answer me .
My baby is 14 months old now and i really need my job back .
What should i do , i love my job and i cant find anything else close as Bobs is to my house .
Please if anybody can help me .
I just want my job back i have good references from my managers and co workers. I used to be a server .
Thank you for reading this .


Michelle Cafiero October 4, 2014 at 3:33 pm

My 5 year daughter and husband went to Bob Evans in Sarasota Florida for dinner. They were looking forward to having pasta only to discover noodles had been removed from the menu for corporate reasons. My daughter loved your spaghetti and my husband loved your beef tip n noodles. Why would you take this off the menu????


Janice Nordness October 2, 2014 at 7:06 pm

The quality of food has gone down hill at Bob Evans 1285 Woodman Dr. Dayton, OH
Salads are not as stated on the menu when you recv them.
Steak greasy. Broasted chicken over cooked and dry.
I don’t think i will dine there anymore. The service has gone down also.


Earl & Connie Yost September 30, 2014 at 10:46 am

I’m not doing this for a free meal I just thought I should make it known how our breakfast went this morning. My wife asked that we go to Bob Evens for breakfast this morning so we did. We arrived about 9:05 and was promptly waited on. Started waiting on our order at 9:10.I asked that our pancakes be cooked a little longer because the last three times they were undercooked. After waiting over 30 minutes we received our meal. Pancakes were typically undercooked!!!! (mush in the middle) Coffee cup was dirty and couldn’t be used. We couldn’t finish our meal and left at 10:02 paid for the meal and left $3 tip to the waitress who was very courteous and helpful. As we left we saw another couple walking out who had been setting a long time without getting their meal. My wife loves Bob Evens (me not so much) but I think even she has had enough. Thanks for allowing me a place to vent.


Alice Sheets September 29, 2014 at 12:10 pm

Always visit the site in Mishawaka, Indiana on Grape Rd. for breakfast and have great service and a good experience but went last night on Sunday 9/28 and had the worst experience ever. Waited 10 min. to be seated and they were not busy then finally seated and waited 22 min. and no one ever came to the table or acknowledged we were even there. The employees were talking and standing around some waitresses were cleaning tables so there was no reason we should not have been waited on in a timely manner. I would say there were only about 10 tables in the restaurant that had people at them so there was not a reason someone could not have came to our table. We got up to leave and as we were walking out the gentleman at the register said to us are you going to pay your bill and my husband told him it would have been nice if we could have gotten waited on so we could have a bill and told him no we are leaving and his response was very rude good leave then I don’t care. We were very nice about it all because we both have worked in retail and know a rude customer is not a good scene in a business. We will probably never go back to that location even for breakfast again only because there are a lot more restaurants in that area to patronize that will appreciate our business and have a good dining experience. I hope that this site is looked into from that shift and someone is reprimanded for this experience.


Colleen H September 27, 2014 at 2:03 pm

What in the world is going on at your store by Colerain mall in Colerain ohio? About 3 weeks ago we went with friends. By accident I ordered the classic breakfast instead of the rise and shine. I did not know the names for your breakfast combinations back then. When my breakfast came I explained to the server that I ordered the wrong breakfast and to please bring me hash browns and change my check to whichever breakfast has the hash browns. She added the full price for the hash browns. When I got to the register I asked the manager to please fix my check to the correct total. He informed me that bob evans does not have a breakfast that comes with 2 eggs, hash browns, meat and biscuits. He said he doesn’t know what bob evans is thinking. When I got home I looked up your menu and of course found the rise and shine breakfast. What I want to know is what is bob evans thinking hiring a manager who doesn’t know the menu? 2 weeks ago- 4 of us ordered. Food was being placed down on table and we are all realizing that are food is not correct and this can’t be are order Food all picked up and delivered to another table after it had been at our table. Today- counter was full when we arrived. Two people got up and my husband and myself sat at counter and shoved dishes forward. About 7 minutes went by and the people next to us at counter got up and left and a server quickly cleaned that area up even though no one was sitting there. We asked her to please clean our area as she continued to talk to another server about some tv show instead of being polite after we complained and at least making some talk with us. We watched our food sit on a tray in the window. Served to us after about 5 minutes. I ordered oatmeal which looked like wallpaper paste. We had to ask for silverware. I told the server I needed additional milk because the oatmeal was way to thick. She said she noticed it didn’t look good. Then why did she serve it to me? The managers never look out in dining room. Everyone just stares at the computer, traded food sits in window way to long and constant food coming back on trays with the servers saying thats the wrong table. May I suggest —-you need to get someone in there that knows how a restaurant should run. Look in the dining room at your customers. You really can tell if people are happy or not!!!!! We are crossing this location off our list. Please let me know when you get someone in there that knows what they are doing. A very disappointed customer. No point in complaining to anyone there. I might as well be speaking another language. Thank you for listening to my rant


Beverly Kelly September 21, 2014 at 6:53 pm

My husband and I was Bob Evans on this past Wednesday and as usual we do our Wednesday breakfast. The service has been declining the past few weeks, but never have we had a waitor be so rude. He came to take our order and so we ordered 2 cups of coffee. The coffee was usually strong and we asked for a fresh cup of coffee. He preceded to tell us in a not so tone “that was a fresh cup of coffee and he knows what he’s talking about. He again stated that maybe he could get us another cup. My husband did not appreciate his attitude and so we moved to a different section. It took this waitress 10 minutes to wait on us. We explained that we moved from another section, but our food had been ordered. She left to go check and served our food (of course it was cold). When asked if everything was alright, my husband explained to the manager and he agreed to take off part of the bill, but never did he apoloize for anything. He turned and walked away. This has happened on several different occassions and as far as I’m concern, we are through.


Joyce Grady September 18, 2014 at 5:57 pm

We have been customers of Bob Evens in Port Richey, FL for years, and in the past year or two the food has dramatically decreased in quality. We went there tonight for dinner and I ordered salmon with broccoli and carrots and my husband ordered steak rare. When the salmon arrived it was half cooked, the carrots were over cooked and mush. The steak my husband ordered rare came well done, and the worst part is the meat was so old there wasn’t any taste. He ended up bringing it home to the dog. Your restaurants has deteriorated at an alarming rate, the food is terrible and there hardly anyone goes there. This is something that needs to be immediately addressed, the quality of the food. should be raised, the help should be better trained. After 20 or more years of enjoying the restaurant I will NEVER eat there again. Regional management needs to step in and visit the restaurants and see the food being ordered from the distributors and how the food is prepared. If something isn’t done to correct this problem immediately you will be forced into closing many more stores.


Nancy Wills September 13, 2014 at 12:08 am

Went with family to Bob’s on Maysville Pike in Zanesville, oh. It was a little before 6 pm and not many in the restaurant on a Friday night. We stood and waited 5 minutes before greeted and asked how many, we had a party of 5 adults and 2 children. After waiting for almost 20 minutes I approached the cashier which was the person that greeted us to ask how much longer. He said it would be a few more minutes they didn’t have a anything for a party this large. I let him know they already lost 2 customers and he was becoming defensive. Our party left after this and will not be returning. While there I witnessed 3 parties leave besides my party. Very sad to see this type of service. Will not be back to that Bob Evans.


Amanda Hickerson September 12, 2014 at 11:15 am

I am disappointed that I have not received any calls back concerning a complaint I called about 2 days ago to the complaint hot line (for my daughter who is only 16) She is a minor & works at your store at 4415 Dixie Hwy Louisville Ky She has been repeatedly bullied & harassed by her manager Something needs to be done about this I feel she should not be made to feel like she should quit because of this woman’s issues. I will not go into detail here & now but my phone # is 502-415-xxxx If you cannot reach me here you may try 502-299-xxxx Your complaint # states that someone would contact me within 10-20 min which was not true! Please contact me in some way regarding this.Thank you Amanda Hickerson


Greg Jackson September 11, 2014 at 6:12 pm

Hello. We dine at your restaurants regularly and generally enjoy it. There is one aspect of our dining experience that consistently grosses us out. That is the wiping down of the tables and seats with what appears to be a much used wet rag. Not only does the “cleaning” leave everything wet and the menus stuck to the tables, I am sure the procedure really doesn’t clean but it only serves to smear crud from other tables.

It would be great if you focused more on this aspect of your customers experience.



George Beatty September 7, 2014 at 9:58 pm

My wife and I went to the Bob Evans at Tuttle rd. store no.313 order was taken at 7:53pm and it took them over 25 min. to get it ready. All we ordered was the family pot roast dinner and it seemed that out if three workers there they didn’t know how to ring it up and we had to wait for mashed potatoes and beef gravy a staple in your kind of business. This kind of service is why we quit going to Bob Evans this happens at every one we have been to. Buy the way it was not busy in the store at all.


April Justice September 2, 2014 at 7:41 am

I just seen your ad on tv on Abc6/fox28 for the Apple cinnamon hotcakes and still would like to let you focks know that your Marysville, Ohio Store will not honor your ad on tv one person saying their out and another saying they chanded the minue.


Bob Sampson August 31, 2014 at 3:25 pm

While we enjoy Bob Evans food we have yet to have decent service at any of the Springfield Ohio stores. For example. Today 8/31 at 2:50 we entered the Leffel Lane store no one to greet us and when they did come the host said two? No welcome to Bob Evans. Where did that go because it seems it’s the same at every location. Then after waiting for 11 minutes a food server finally came to the table and said can I get your order and bring you some drinks? What happened to getting the drink order and then asking if we are ready to order? It almost seemed like she new we had been waiting. I am not accustomed to sending in complaints since I have worked my entire life in the service industry with 15 years in the grocery industry, 6 years in the restaurant industry and 25 in the dairy industry and I realize through my experience all that goes on. But this is the third time in 8 days that very similar experiences have happened. The servers seem to be more concerned with side work and what they did last night and what to do tonight than taking care of their guests.
PS; I do not want any kind of compensation, only to feel welcome and served with some kind of concern.
PSS; the restaurant was very slow and it still took 23 minutes to get two wildfire chicken salads. Come on! Not even 20 people in restaurant and 7 servers?? Where is the mgr?


dawn sowle August 25, 2014 at 6:51 pm

Myself and my family love Bob Evans pre-packaged original flavor mashed potatoes but recently we have found them to be inedible. I have gone back to the local store here in RI and checked to see if maybe something. Actually happened to the shipment. I don’t know if the recipe gas changed but if so..we won’t be buying them again. We just tried a fourth batch and still awful. Anyone else having this issue?


Larry R Sickels Sr August 21, 2014 at 4:55 pm

My mom & I ate dinner at one of the local restaurants near us the gravey was very salty need to be toned down like no salt. Please check in on this and get back to me


Lynda mullinax August 20, 2014 at 11:16 am

We go,to Bob Evans in Silver Springs fl. About three times a week. This is the best one ever. The manager Catherine Rhode is very friendly,what strikes me the most is how she is willing to wait tables to help out her waitresses and waters,she just jumps in and does anything she can to help She is a lovely person.


michael sullivan August 1, 2014 at 4:32 am

bob evans numbers keep falling……concerned stock holder and former employee……what i seen in the bob evans unit 60 this week would have caused bob to roll over in his grave……sexual harrasment,discrimination harrasment and a whole lot more……which was by a area director named lisa ackerman……the way she treated her gm in front of a whole dining room this week was so unprofesional…….if nothing is done about this issue i will be in new albany during the stock holder meeting to make sure heads fall….very dissaqpointed in bob evans conduct and i will surely let people know what happens there including channel 6 news..


Wendy Hill July 29, 2014 at 9:05 pm

I was disappointed today to see the poor hygiene practices for carry-out food at the Bob Evans in Athens, Ohio. The same person alternates between carrying open containers of food, handling money (including cash), putting lids on the open food containers, typing on the computer, and answering the phone. She told me this is standard practice at ALL Bob Evans restaurants; her supervisor told me the same thing, and suggested that I would have to complain to the corporate office for anything to change. I love Bob Evans food, but this disturbs me enough to make me not want to eat there! Even fast food burger places have a clear distinction between people who handle money, computers, phones, etc. and people who handle food. Why does Bob Evans not follow this very basic food hygiene practice?


Jay stevens July 29, 2014 at 7:29 am

We were in town for black expo in Indianapolis, IN and stopped at Bob Evans right off of 465 and Rockville Rd. The service there was terrible and a waitress by the name of Michelle made up for it. Just when we thought we had seen it all, the manager had one of the cooks clean the restroom. You know the person that prepares food. The servers were walking in all kinds of food and debris behind the counter on the floor. One waitress dropped a plate and kicked it under the counter instead of cleaning it up. The restrooms were extremely filthy and it was the worst out of town restaurant experience ever. We will not be going back.


Cecilia Murphey July 27, 2014 at 2:34 pm

Horrible experience in Delaware Ohio. We waiting in line for about half an hour to find that we had been skipped over on the list. Not sure why. Because we were a table of three and they seated other parties of 2 or 3 before us. When we asked how that could happen we were just given some untrue response. No comment cards available. It was so cold in the restaurant that the papers on our table were moving in the breeze. We could not wait to get out because it was freezing. I understand many restaurants up the air to get people to eat faster and not stay but it was truly rediculous. I feel bad for the older people who like Bob Evans I know they would never be able to tolerate it that cold


S Goshe July 27, 2014 at 2:45 am

I agree with all of the above. Horrible experience in Delaware Ohio. Poor, slow service. Seating wait me too long. Too long to get food served. Too many tables that have not been cleared from previous guests. Short-staffed. Just a bad experience. No comment cards in restaurant. Manager is new and is trying, but not much luck. Too cold in restaurant too. Wanted to email corporate office, but when clicking on email address, am directed back to home page, with no contact us option. Will never patronize Bob Evans again. Wonder what Bob would think about this place, or Dan for that matter. What a shame!


Kelly Sisco July 26, 2014 at 9:07 pm

My family and I recently dined at the Bob Evans in Middletown, DE on 7/26/14. When we were seated the table was covered and smeared with sticky syrup.I had to go and ask someone to come and wipe the table before we could sit down. The waitress finally came and took our drink order, returned with the drinks at which time we asked for cream that we never got. It was a pretty long wait for food.when we got the food we were missing an order of toast and the blueberry pancakes had no whipped cream on them. We wete told she would retu with the toast and she never did until we finally stopped her and asked for it at which this point the person was finished with their breakfast.when we went to pay for the meal and were asked how everything was we proceeded to explain our complaints but then were blown off and ignored by the manager..I guess we will be looking for a new place to dine that actually cares about its customers…..


Mary Gottfried July 25, 2014 at 6:01 pm

While on vacation on 7/19/14 we stopped at Bob Evans for supper. While eating my salad I bit down on a large piece of glass, which a piece stuck in my tooth, called the waiter over and he took it to the manager. She came over and said she didn’t know how it could have happened since their salads come per packaged. She gave me only $5.00 off my bill. I hate to think what could have happened if I would have swallowed it! Or even cut my mouth!


Mary ann wood July 25, 2014 at 2:12 pm

My husband and I use to eat at Bob Evans two or three times a week in Washington court house ohio , but it seems like after they remodeled they also got rid of there old employees. The service use to be really great but now they will forget half your order if you can get someone to take your order the service is really bad. They has plenty of help but know one wanted to take your order they messed up everyone’s order around us it is pretty bad, someone really needs to fix this place cause it use to be very enjoyable we keep trying it about every three or four months but it still isn’t getting any better think we are gonna have to find a new place to eat this is sad that they haven’t done anything to make the service better


Laura White July 24, 2014 at 6:04 pm

I am writing to you about our visit at the oxford Ohio store yesterday afternoon. We took our grandchildren and daughter to eat and were excited to be informed that kids would eat free. Upon check out the cashier could not get the items off the check because they were ordered ala carte. We had three children. They ordered a chicken strip meal with fries and the other two ordered a bowl of corneach. Our order number was 135232. We asked her to take it off and she even asked the manager and she said we can’t get it off because it wasn’t the kids meal. This wasn’t expressed by our waitress. She never even checked back until we flagged her down for the check. They were not busy. Three or four tables. We also never saw the manager until at the checkout. Not sure if she was a manager because we didn’t see a name tag. We go to the new one in Harrison Ohio and the restaurant in Cincinnati Ohio continually and have never had an experience like we did yesterday. We order water to drink always and even the water was not tasting good. It actually smelled like sulfer. The waitress was pleasant. Just not around.


S.McClain July 24, 2014 at 3:47 am

We had dinner Sunday evening at the Bob Evans Restaurant in Xenia, Ohio…I am writing this with great concern for your restaurant in Xenia..lot’s of employees working, therefore no excuse for the dirty restaurant..food, pcs. Of napkins on the floor food under chairs and booth’s.. The carpet going from the tile floor crossing to the beverage location was so dirty it would have to be replaced….also, the carpet in the other part from where we were sitting was so dirty I don’t know how you can pass health inspection….there were lots of employees standing around that pic up and clean the area around and under the chairs and tables..I highly suggest you send a supervisor to inspect this restaurant…my husband always liked the turkey dinner..this and the last time he had it…the dressing looked like wet cat food slopped on the plate..what is happening to the family service you use to have….this is not wher I want to take my family to eat…please come and clean this place up and hire a manager who knows how to run a restaurant…


mike f July 23, 2014 at 8:01 pm

We just “ate” at the Bob Evans in Michigan City Indiana. Counts as the single worst restaurant experience any of us in the groupgroup


Tammie Nagy November 17, 2014 at 8:25 pm

I have been eating bob evans sausage as long as I can remember. I have always been able to purchase your sausage in any local grocery store. As of late I have not been able to find it. I live in Ocean City, Md. There is only one store in my area that sells it and its really expensive. Can you tell me why I cant find it anywhere?


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