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Bob Evans Corporate Office

Bob Evans Corporate Office Address

Bob Evans Farms, Inc.
3776 S High St
Columbus, OH 43207

Contact Bob Evans

Phone Number: (614) 491-2225
Fax Number: (614) 492-4949
Website: http://www.bobevans.com
Email: Email Bob Evans

Executives

CEO: Steven A. Davis
CFO: Paul F. DeSantis
COO: Joe L. Gillen

Bob Evans History

Bob Evans was founded in 1948 in in Rio Grande, Ohio.  Bob originally began making sausage for a 12 stool diner.

In 1963, the company went public as Bob Evans Farms.  In 1964, a Michigan restaurant was opened, the first location outside Ohio.

In 1971, Bob’s cousin Dan Evans becomes President and CEO.

In 1983, the 100th restaurant is opened.

In 1987, the company acquired Owens Country Sausage.

In 2000, Dan Evans retires.

In 2002, the company opens it’s 500th restaurant.

Bob Evans dies of pneumonia in 2007.

Bob Evans currently operates nearly 600 corporately owned restaurants in the US.

 

{ 162 comments… read them below or add one }

Alice Sheets September 29, 2014 at 12:10 pm

Always visit the site in Mishawaka, Indiana on Grape Rd. for breakfast and have great service and a good experience but went last night on Sunday 9/28 and had the worst experience ever. Waited 10 min. to be seated and they were not busy then finally seated and waited 22 min. and no one ever came to the table or acknowledged we were even there. The employees were talking and standing around some waitresses were cleaning tables so there was no reason we should not have been waited on in a timely manner. I would say there were only about 10 tables in the restaurant that had people at them so there was not a reason someone could not have came to our table. We got up to leave and as we were walking out the gentleman at the register said to us are you going to pay your bill and my husband told him it would have been nice if we could have gotten waited on so we could have a bill and told him no we are leaving and his response was very rude good leave then I don’t care. We were very nice about it all because we both have worked in retail and know a rude customer is not a good scene in a business. We will probably never go back to that location even for breakfast again only because there are a lot more restaurants in that area to patronize that will appreciate our business and have a good dining experience. I hope that this site is looked into from that shift and someone is reprimanded for this experience.

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Colleen H September 27, 2014 at 2:03 pm

What in the world is going on at your store by Colerain mall in Colerain ohio? About 3 weeks ago we went with friends. By accident I ordered the classic breakfast instead of the rise and shine. I did not know the names for your breakfast combinations back then. When my breakfast came I explained to the server that I ordered the wrong breakfast and to please bring me hash browns and change my check to whichever breakfast has the hash browns. She added the full price for the hash browns. When I got to the register I asked the manager to please fix my check to the correct total. He informed me that bob evans does not have a breakfast that comes with 2 eggs, hash browns, meat and biscuits. He said he doesn’t know what bob evans is thinking. When I got home I looked up your menu and of course found the rise and shine breakfast. What I want to know is what is bob evans thinking hiring a manager who doesn’t know the menu? 2 weeks ago- 4 of us ordered. Food was being placed down on table and we are all realizing that are food is not correct and this can’t be are order Food all picked up and delivered to another table after it had been at our table. Today- counter was full when we arrived. Two people got up and my husband and myself sat at counter and shoved dishes forward. About 7 minutes went by and the people next to us at counter got up and left and a server quickly cleaned that area up even though no one was sitting there. We asked her to please clean our area as she continued to talk to another server about some tv show instead of being polite after we complained and at least making some talk with us. We watched our food sit on a tray in the window. Served to us after about 5 minutes. I ordered oatmeal which looked like wallpaper paste. We had to ask for silverware. I told the server I needed additional milk because the oatmeal was way to thick. She said she noticed it didn’t look good. Then why did she serve it to me? The managers never look out in dining room. Everyone just stares at the computer, traded food sits in window way to long and constant food coming back on trays with the servers saying thats the wrong table. May I suggest —-you need to get someone in there that knows how a restaurant should run. Look in the dining room at your customers. You really can tell if people are happy or not!!!!! We are crossing this location off our list. Please let me know when you get someone in there that knows what they are doing. A very disappointed customer. No point in complaining to anyone there. I might as well be speaking another language. Thank you for listening to my rant

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Beverly Kelly September 21, 2014 at 6:53 pm

My husband and I was Bob Evans on this past Wednesday and as usual we do our Wednesday breakfast. The service has been declining the past few weeks, but never have we had a waitor be so rude. He came to take our order and so we ordered 2 cups of coffee. The coffee was usually strong and we asked for a fresh cup of coffee. He preceded to tell us in a not so tone “that was a fresh cup of coffee and he knows what he’s talking about. He again stated that maybe he could get us another cup. My husband did not appreciate his attitude and so we moved to a different section. It took this waitress 10 minutes to wait on us. We explained that we moved from another section, but our food had been ordered. She left to go check and served our food (of course it was cold). When asked if everything was alright, my husband explained to the manager and he agreed to take off part of the bill, but never did he apoloize for anything. He turned and walked away. This has happened on several different occassions and as far as I’m concern, we are through.

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Joyce Grady September 18, 2014 at 5:57 pm

We have been customers of Bob Evens in Port Richey, FL for years, and in the past year or two the food has dramatically decreased in quality. We went there tonight for dinner and I ordered salmon with broccoli and carrots and my husband ordered steak rare. When the salmon arrived it was half cooked, the carrots were over cooked and mush. The steak my husband ordered rare came well done, and the worst part is the meat was so old there wasn’t any taste. He ended up bringing it home to the dog. Your restaurants has deteriorated at an alarming rate, the food is terrible and there hardly anyone goes there. This is something that needs to be immediately addressed, the quality of the food. should be raised, the help should be better trained. After 20 or more years of enjoying the restaurant I will NEVER eat there again. Regional management needs to step in and visit the restaurants and see the food being ordered from the distributors and how the food is prepared. If something isn’t done to correct this problem immediately you will be forced into closing many more stores.

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Nancy Wills September 13, 2014 at 12:08 am

Went with family to Bob’s on Maysville Pike in Zanesville, oh. It was a little before 6 pm and not many in the restaurant on a Friday night. We stood and waited 5 minutes before greeted and asked how many, we had a party of 5 adults and 2 children. After waiting for almost 20 minutes I approached the cashier which was the person that greeted us to ask how much longer. He said it would be a few more minutes they didn’t have a anything for a party this large. I let him know they already lost 2 customers and he was becoming defensive. Our party left after this and will not be returning. While there I witnessed 3 parties leave besides my party. Very sad to see this type of service. Will not be back to that Bob Evans.

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Amanda Hickerson September 12, 2014 at 11:15 am

I am disappointed that I have not received any calls back concerning a complaint I called about 2 days ago to the complaint hot line (for my daughter who is only 16) She is a minor & works at your store at 4415 Dixie Hwy Louisville Ky She has been repeatedly bullied & harassed by her manager Something needs to be done about this I feel she should not be made to feel like she should quit because of this woman’s issues. I will not go into detail here & now but my phone # is 502-415-xxxx If you cannot reach me here you may try 502-299-xxxx Your complaint # states that someone would contact me within 10-20 min which was not true! Please contact me in some way regarding this.Thank you Amanda Hickerson

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Greg Jackson September 11, 2014 at 6:12 pm

Hello. We dine at your restaurants regularly and generally enjoy it. There is one aspect of our dining experience that consistently grosses us out. That is the wiping down of the tables and seats with what appears to be a much used wet rag. Not only does the “cleaning” leave everything wet and the menus stuck to the tables, I am sure the procedure really doesn’t clean but it only serves to smear crud from other tables.

It would be great if you focused more on this aspect of your customers experience.

Regards

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George Beatty September 7, 2014 at 9:58 pm

My wife and I went to the Bob Evans at Tuttle rd. store no.313 order was taken at 7:53pm and it took them over 25 min. to get it ready. All we ordered was the family pot roast dinner and it seemed that out if three workers there they didn’t know how to ring it up and we had to wait for mashed potatoes and beef gravy a staple in your kind of business. This kind of service is why we quit going to Bob Evans this happens at every one we have been to. Buy the way it was not busy in the store at all.

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April Justice September 2, 2014 at 7:41 am

I just seen your ad on tv on Abc6/fox28 for the Apple cinnamon hotcakes and still would like to let you focks know that your Marysville, Ohio Store will not honor your ad on tv one person saying their out and another saying they chanded the minue.

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Bob Sampson August 31, 2014 at 3:25 pm

While we enjoy Bob Evans food we have yet to have decent service at any of the Springfield Ohio stores. For example. Today 8/31 at 2:50 we entered the Leffel Lane store no one to greet us and when they did come the host said two? No welcome to Bob Evans. Where did that go because it seems it’s the same at every location. Then after waiting for 11 minutes a food server finally came to the table and said can I get your order and bring you some drinks? What happened to getting the drink order and then asking if we are ready to order? It almost seemed like she new we had been waiting. I am not accustomed to sending in complaints since I have worked my entire life in the service industry with 15 years in the grocery industry, 6 years in the restaurant industry and 25 in the dairy industry and I realize through my experience all that goes on. But this is the third time in 8 days that very similar experiences have happened. The servers seem to be more concerned with side work and what they did last night and what to do tonight than taking care of their guests.
PS; I do not want any kind of compensation, only to feel welcome and served with some kind of concern.
PSS; the restaurant was very slow and it still took 23 minutes to get two wildfire chicken salads. Come on! Not even 20 people in restaurant and 7 servers?? Where is the mgr?

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dawn sowle August 25, 2014 at 6:51 pm

Myself and my family love Bob Evans pre-packaged original flavor mashed potatoes but recently we have found them to be inedible. I have gone back to the local store here in RI and checked to see if maybe something. Actually happened to the shipment. I don’t know if the recipe gas changed but if so..we won’t be buying them again. We just tried a fourth batch and still awful. Anyone else having this issue?

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Larry R Sickels Sr August 21, 2014 at 4:55 pm

My mom & I ate dinner at one of the local restaurants near us the gravey was very salty need to be toned down like no salt. Please check in on this and get back to me

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Lynda mullinax August 20, 2014 at 11:16 am

We go,to Bob Evans in Silver Springs fl. About three times a week. This is the best one ever. The manager Catherine Rhode is very friendly,what strikes me the most is how she is willing to wait tables to help out her waitresses and waters,she just jumps in and does anything she can to help She is a lovely person.

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michael sullivan August 1, 2014 at 4:32 am

bob evans numbers keep falling……concerned stock holder and former employee……what i seen in the bob evans unit 60 this week would have caused bob to roll over in his grave……sexual harrasment,discrimination harrasment and a whole lot more……which was by a area director named lisa ackerman……the way she treated her gm in front of a whole dining room this week was so unprofesional…….if nothing is done about this issue i will be in new albany during the stock holder meeting to make sure heads fall….very dissaqpointed in bob evans conduct and i will surely let people know what happens there including channel 6 news..

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Wendy Hill July 29, 2014 at 9:05 pm

I was disappointed today to see the poor hygiene practices for carry-out food at the Bob Evans in Athens, Ohio. The same person alternates between carrying open containers of food, handling money (including cash), putting lids on the open food containers, typing on the computer, and answering the phone. She told me this is standard practice at ALL Bob Evans restaurants; her supervisor told me the same thing, and suggested that I would have to complain to the corporate office for anything to change. I love Bob Evans food, but this disturbs me enough to make me not want to eat there! Even fast food burger places have a clear distinction between people who handle money, computers, phones, etc. and people who handle food. Why does Bob Evans not follow this very basic food hygiene practice?

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Jay stevens July 29, 2014 at 7:29 am

We were in town for black expo in Indianapolis, IN and stopped at Bob Evans right off of 465 and Rockville Rd. The service there was terrible and a waitress by the name of Michelle made up for it. Just when we thought we had seen it all, the manager had one of the cooks clean the restroom. You know the person that prepares food. The servers were walking in all kinds of food and debris behind the counter on the floor. One waitress dropped a plate and kicked it under the counter instead of cleaning it up. The restrooms were extremely filthy and it was the worst out of town restaurant experience ever. We will not be going back.

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Cecilia Murphey July 27, 2014 at 2:34 pm

Horrible experience in Delaware Ohio. We waiting in line for about half an hour to find that we had been skipped over on the list. Not sure why. Because we were a table of three and they seated other parties of 2 or 3 before us. When we asked how that could happen we were just given some untrue response. No comment cards available. It was so cold in the restaurant that the papers on our table were moving in the breeze. We could not wait to get out because it was freezing. I understand many restaurants up the air to get people to eat faster and not stay but it was truly rediculous. I feel bad for the older people who like Bob Evans I know they would never be able to tolerate it that cold

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S Goshe July 27, 2014 at 2:45 am

I agree with all of the above. Horrible experience in Delaware Ohio. Poor, slow service. Seating wait me too long. Too long to get food served. Too many tables that have not been cleared from previous guests. Short-staffed. Just a bad experience. No comment cards in restaurant. Manager is new and is trying, but not much luck. Too cold in restaurant too. Wanted to email corporate office, but when clicking on email address, am directed back to home page, with no contact us option. Will never patronize Bob Evans again. Wonder what Bob would think about this place, or Dan for that matter. What a shame!

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Kelly Sisco July 26, 2014 at 9:07 pm

My family and I recently dined at the Bob Evans in Middletown, DE on 7/26/14. When we were seated the table was covered and smeared with sticky syrup.I had to go and ask someone to come and wipe the table before we could sit down. The waitress finally came and took our drink order, returned with the drinks at which time we asked for cream that we never got. It was a pretty long wait for food.when we got the food we were missing an order of toast and the blueberry pancakes had no whipped cream on them. We wete told she would retu with the toast and she never did until we finally stopped her and asked for it at which this point the person was finished with their breakfast.when we went to pay for the meal and were asked how everything was we proceeded to explain our complaints but then were blown off and ignored by the manager..I guess we will be looking for a new place to dine that actually cares about its customers…..

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Mary Gottfried July 25, 2014 at 6:01 pm

While on vacation on 7/19/14 we stopped at Bob Evans for supper. While eating my salad I bit down on a large piece of glass, which a piece stuck in my tooth, called the waiter over and he took it to the manager. She came over and said she didn’t know how it could have happened since their salads come per packaged. She gave me only $5.00 off my bill. I hate to think what could have happened if I would have swallowed it! Or even cut my mouth!

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Mary ann wood July 25, 2014 at 2:12 pm

My husband and I use to eat at Bob Evans two or three times a week in Washington court house ohio , but it seems like after they remodeled they also got rid of there old employees. The service use to be really great but now they will forget half your order if you can get someone to take your order the service is really bad. They has plenty of help but know one wanted to take your order they messed up everyone’s order around us it is pretty bad, someone really needs to fix this place cause it use to be very enjoyable we keep trying it about every three or four months but it still isn’t getting any better think we are gonna have to find a new place to eat this is sad that they haven’t done anything to make the service better

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Laura White July 24, 2014 at 6:04 pm

I am writing to you about our visit at the oxford Ohio store yesterday afternoon. We took our grandchildren and daughter to eat and were excited to be informed that kids would eat free. Upon check out the cashier could not get the items off the check because they were ordered ala carte. We had three children. They ordered a chicken strip meal with fries and the other two ordered a bowl of corneach. Our order number was 135232. We asked her to take it off and she even asked the manager and she said we can’t get it off because it wasn’t the kids meal. This wasn’t expressed by our waitress. She never even checked back until we flagged her down for the check. They were not busy. Three or four tables. We also never saw the manager until at the checkout. Not sure if she was a manager because we didn’t see a name tag. We go to the new one in Harrison Ohio and the restaurant in Cincinnati Ohio continually and have never had an experience like we did yesterday. We order water to drink always and even the water was not tasting good. It actually smelled like sulfer. The waitress was pleasant. Just not around.

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S.McClain July 24, 2014 at 3:47 am

We had dinner Sunday evening at the Bob Evans Restaurant in Xenia, Ohio…I am writing this with great concern for your restaurant in Xenia..lot’s of employees working, therefore no excuse for the dirty restaurant..food, pcs. Of napkins on the floor food under chairs and booth’s.. The carpet going from the tile floor crossing to the beverage location was so dirty it would have to be replaced….also, the carpet in the other part from where we were sitting was so dirty I don’t know how you can pass health inspection….there were lots of employees standing around that pic up and clean the area around and under the chairs and tables..I highly suggest you send a supervisor to inspect this restaurant…my husband always liked the turkey dinner..this and the last time he had it…the dressing looked like wet cat food slopped on the plate..what is happening to the family service you use to have….this is not wher I want to take my family to eat…please come and clean this place up and hire a manager who knows how to run a restaurant…

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mike f July 23, 2014 at 8:01 pm

We just “ate” at the Bob Evans in Michigan City Indiana. Counts as the single worst restaurant experience any of us in the groupgroup

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