Best Buy Corporate Office

Best Buy Corporate Office Address

Best Buy Co, Inc.
7601 Penn Ave S.
Richfield, MN 55423

Contact Best Buy

Phone Number: (612) 291-1000
Fax Number: (612) 292-4001
Website: http://www.bestbuy.com
Email: Email Best Buy

Executives

CEO: George L. Mikan III
CFO: James L. Muehlbauer
COO: Michael A. Vitelli

Best Buy History

Originally founded in 1966 under the name Sound of Music by Richard Schulze and Gary Smoliak.  Located in Saint Paul, Minnesota, the store focused on specialty audio equipment.

In 1983, the company’s name was changed to Best Buy and the first superstore was opened in Burnsville.

In 1985, the company went public.  The company expanded quickly in the US during the late 80s and 90s.

In 2003, there were 600 Best Buy stores nationwide and the company began to expand internationally.

In 2008, the chain opened its 1000th location in the Mall of America.

Today, there are over 1150 locations worldwide.  The Best Buy corporate office is located in Richfield, MN.

{ 56 comments… read them below or add one }

Disappointed consumer April 12, 2014 at 12:55 am

Purchased a 17.5 HP Notebook from Best Buy on 2/12/13 with an additional 1 year warranty that cost me 79.99 on top of the cost and exactly 40 days after my warranty expires I am told the Laptop has had hardware failure by the Geek Squad and requesting 200.00 more to fix the issue and get my information off. I am a hard working consumer that spends plenty of money with Best Buy and which I am a premier silver rewards customer of or should say was, I can not for the life of me figure out why they would choose to lose a customer vs. keep one . They seem to be all about money verse customer satisfaction. This whole scenario does not sit well with me that I was basically told by the manager that I was just unlucky and got a bad HP product an maybe should have got a 2 or 3 year warranty instead of a 1yr. I have other computer in my home one I have had 12yrs running on XP and still ticking by Dell , a little 10.5 Acer laptop I have had for 7yrs and a 10.5 Acer laptop for 3yrs and not one of these products which are not HP have yet to have Hardware failure. Guess if your one the little people our opinions and feelings do not matter just take our money and brush us off. Its so odd that a big name company like Best Buy who sells products for other company’s like HP can tell you that they have nothing to do with you getting a bad product with no compensation or resolution to meet a happy medium and satisfy a customer. Instead you get a reply such as the one I got from a manager in Best Buy. An when I request the corporate number was given 1 800 best buy which I figured would have nothing to do with Corporate go figure brush me off after you have gotten my money for a faulty product. Stay away from HP and Best Buy………….!!!!!!!

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Angie April 3, 2014 at 6:00 pm

I was shown that on my sales receipt that I could do a survey and receive a chance to win $5000.00. I was able to enter the correct codes in the system and it would not let me advance to the next screen, after putting in all of the A B C codes (Yes, I did click the to agree to the terms and policy). So I thought that it might be the browser that I was using, so I changed to another browser and the same thing happened. Does that mean you are taking my information but not letting advance to get my name in the next drawing.

Also, I was at the Oshkosh, WI location, one of your newer stores. When I go to shop for something new, as in this case, I wanted to research and buy the best option, whether it was Apple TV or Chromecast. I received lots of good information and chose the Apple TV. When I was walking up to the cashier, one of the other employees stopped me and said “Did you know that you need a HDMI cord to hook that up to your computer.” I told him that I appreciated his attention to detail. I went back to the person that checked us out. I gave a suggestion – When customers come in to buy new technology, you need to suggest to them to purchase all the equipment needed to install the Apple TV or the Chromecast all the time so you don’t need to come back to the store a couple different times before you get all the equipment needed. Several times over the years I have experienced this happening over and over again, even at the Appleton WI store. I would appreciated if you would get that out to all of your sales associates. It will make your store a more convenient place to shop and put you out there as the top sales company of electronics anywhere in the United States. By suggesting other equipment at the time of the sale, it may increase your total sales.

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Sharon Stokes April 3, 2014 at 12:42 pm

I am having my problems with Best Buy after they have taken my money also. You would think Corporate would listen. Best Buy almost went under a few years ago, they preach customer service and have started to come back. Well it’s the customers that keep them afloat. If they don’t care about us, then let them go under. With enough people telling their stories it won’t take long for the ole sales charts to start sliding…

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Jeff Lingerfelt March 27, 2014 at 11:34 am

My Name Is Jeff Lingerfelt I was a subcontractor for the company Affordable Home Technologies Out of Columbia SC. This company is used by Best Buy in NC and SC, I was subbed out work for appliance installs after 3 weeks of installing products I was due to be paid on march 21st. I was notified by Affordable Home Technologies That there was a complaint flied by a customer in regards to the wall, floor, countertops. I was not allowed to go out and observe damage or to this very day have not seen any pictures! NC state law says if you are a subcontractor you have the right to go observe damage as well as hire the person to repair damage. So for this I have not been compensated for my work! This is just the first place I’m starting my complaint, I’m climbing the ladder!! I think everybody that purchases built in appliance products and Best Buy corporation need to know that this company is using subcontractors and not paying them!!

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