Apple Corporate Office

Apple Corporate Office Address

Apple Inc.
1 Infinite Loop
Cupertino, CA 95014

Contact Apple

Phone Number: (408) 996-1010
Fax Number: (408) 996-0275
Website: http://www.apple.com
Email: Email Apple

Executives

CEO: Timothy D. Cook
CFO: Peter Oppenheimer
COO: Jeffrey E. Williams

Apple History

Apple Computers was founded in 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne.  They originally sold personal computer kits you could assemble yourself.

The company incorporated the following year without Wayne who got nervous and was bought out by Jobs and Wozniak for $800.

The Apple II was introduced in 1977 and the company began to take off.  The company went public in 1980 in the largest IPO since Ford Motor Company.

In 1984, the Macintosh was released with the famous Ridley Scott directed Superbowl commercial.

In 1985, Steve Jobs resigned from Apple after a power struggle with CEO John Sculley.

The company floundered for the next decade with products like the Newton and Lisa.

In 1997, Jobs returned as interim CEO.

In 1998, the iMac was released.  In 2001, they opened their first Apple Retail Store.

In 2007, the iPhone was released and became an instant global success.  The iPad was released in 2010.

Steve Jobs died in October 2011.  Tim Cook took over as CEO.  The Apple corporate office is located in Cupertino, CA.

{ 54 comments… read them below or add one }

Sandra Payne April 23, 2014 at 7:08 am

As you know we have a huge problem with drivers texting while driving. I suggest that for further phones, there be a device that will automatically detect that a driver is in his vehicle and shut the prompt for texting off. This would save many lives. Thanks… from a concern citizen!

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elizabeth lein March 24, 2014 at 4:37 pm

Ugh yea i had gone into one of the locations in Lewiston maine and i had an “interview” with the hiring manager lorraine and i feel she discriminated against me due to my disability i am extremely hyperactive and i told her that and at the end she pretty much kicked me out of her office because she got irritated cuz of the fact that i was being very hyperactive!!! 8 sm f***ing irrate and i tell you if i do not get hired duee to my disorder i will find a lawyer and persue action!! Yoyr supposed to be an equal opportunity employer and that means your supposed to not get irratated at a potential employee cuz a disability they have! She even called me a crackhead cuz that was the way i came across!!!!!

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John D April 3, 2014 at 11:44 am

Your disability is not “hyperactivity.” If your post on this page is any indication, it is far more likely to be mental illness. Not to mention, someone who desperately needs to brush up on their spelling and grammar. A private company, such as Apple, has no obligation to hire someone who is likely unqualified for the job, but will make customers and fellow employees uncomfortable.

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Patti March 19, 2014 at 10:11 pm

Hello I’m try to change credit card @ account setting so I can order game or whatever but it keep say decline even my card still work I don’t undy what happen to it pls email me pls !

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Jesus March 18, 2014 at 11:44 am

Hi I own an Iphone 5, I live in a small town where there is no 3G coverage total, from areas with 3G coverage areas but I was slow returning to the Iphone 3G connectivity and lost many phone calls. Can you fix it?. Please can develop a system for quickly connects to the iPhone5 to 3G coverage.
Thank you for your time
Jesus Banal – Catalonia – canfruXXXX@hotmail.com

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kenneth March 7, 2014 at 9:06 am

I had 2 tech issues re the i pad, and apple tv, contacted customer service, and asked to be called at home, within minutes i had a wonderful call froma bright ,polite gentlemen who solved my problem in minutes, later in the day i had another issue, and once again was called at home and in a few minutes had another problem resolved, by yet again a polite and bright rep. of apple. The best customer service i have ever received from any major corp.Truly….

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D Mariner March 3, 2014 at 4:37 pm

Dear Mr Cook:

In light of your rather bizarre comments requesting that those who disagree with you on the issue of global warming or climate change need not invest in Apple, I’ve decided to heed your advice.

I tell you what Mr. Cook I will do as you ask and more . This week I will sell my stock, and toss the ipod, ipad, Mac and iPhone out by the end of the week. I will never purchase or use another Apple product again.

Further you stated that “Business isn’t just about making a profit” I find that comment rather laughable considering you manufacture your products in Chinese sweatshops using cheap labor rather than producing your products in the USA and using American workers. Your products are not cheap either. They are overpriced and fixed by Apple so that retailers are not allowed to discount them. So your comments are rather confusing Mr Cook and rather hypocritical as well.

So long Apple and Mr Cook, you can sod off.

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Robert Dailyde March 3, 2014 at 11:25 am

I would like to say that Apple has been very helpful, and friendly every time that I have dealt with them. I have a 5s and an Ipad air, both are excellent products! And I would recommend them to anyone.

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Kris Rodriguez March 1, 2014 at 8:01 pm

Worst computers and worst customer service at Apple Store at The Falls, Miami. I just learned from one of the “genious” of the Apple Store that if you move your laptop too many times the hard drive gets damaged. So I guess I forgot to read the warnings of moving around an Apple laptop. Instead of buying an Apple laptop I should have bought a cheaper computer that I could move around.

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Tatiana Thornton February 26, 2014 at 3:36 pm

I have my MacBook Pro with Retina Display since September 13, 2013. I pay $2,182.91 during the time of December my display got crack by a rock, because it was windy outside. I’m a college student and doing an online learning. I now need to pay $750 for my crack screen which is sad, because I still have warranty before September 14, 2014. I want to turn in my laptop to get some of my Grant money back so I can get myself a better Tablet from Microsoft. I have nothing but trouble with this laptop since I got it fix on November 2013 for water in my display when I bought the product. I need to do my homework and my class work so I can better myself, but I can’t really do that with a broken screen. All I want is to leave this computer alone and get myself a better product to do my classwork.

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Robin February 20, 2014 at 1:29 pm

I have a iPhone 5c that I purchased in September 2013. I am EXTREMELY upset with the APPLE store on Friendly Ave in Greensboro. I had taken this phone once because the glass on the upper part of the phone was coming unattached showing the internal lights and parts. The technician pushed in back in at that time. It recently did the same thing accept this time the glass was on the top as well as the sides. However the phone itself worked. Because I could not get to the APPLE store due to my mother having surgery the pressure of using the phone cracked the glass. Where the phone was protruding the most cracked so I put tape on so as to not cause anything else as well as hole in the top of phone cracking. Over this time it caused a tiny bit of spreading in a single thin line. It was still working. Today, 02-20-2014 I took it to the apple store. When the technician came back the glass was in although parts of glass missing. The phone will not even come on at all. Nothing. I am very upset, if he knew it was not going to work at all he should have said so. I have no phone at all working and an extremely unhelpful and rude experience. This is unacceptable in the most extreme manner. I plan to keep sending messages such as this until someone does something. Going to get something fixed should never result in the total loss of something as important as a phone. My family has every apple possible. This will not go unnoted. They completely broke my phone.

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Kathryn February 19, 2014 at 1:59 pm

New app. Idea in progress, especially designed for Apple products. Does not currently exist. Contact if interested.

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Lee Carr February 12, 2014 at 11:44 am

CANT BELIEVE HOW IVE BEEN TREATED, never never could a company that has a money, power, and good rep as Apple who treat me so poorly, why can’t Apple executive can’t talk to me but as many other large companies I guess Apple could care less if the SCREW a few very hard working family man, but I guess fool me once shame on you fool me 2 shame on me, I can’t believe on 2 causes I was told arrangement for a phone replacement, who happen at a apple store after driving 2 hour 1way I was turned down and both times Apple support told the would replace, one time after spending 45 minutes waiting, and anther hour for trouble shooting and hour I did NOT receive a phone EVEN THOUGH Apple care said I needed one, 2 days later it broke and got replaced after another two hour one way trip 4 hours round an hour and 45 mins at the store it was replaced, now my phone would shout of and the last time it took 45 min before numerous attempts of cold boots it came on, a Apple cares did work with me but when I drove the 4 plus hour round trip I showed up 4 yes four minutes late they said I need to wait a few hours before the could help, I had to take off work with out pay, had a very small window of time and Apple cares said he called and to ensure it would only take a 10 or 15 minutes because time was an issue, and he talk to the same store, and said no issue, but guess 4 min late means screwing a customer, all from same store, had a phone from Apple lasted one hour because the batter was no good took another 6 hours off work, I guess why can’t I talk to a EXECUTIVE I can’t I guess I can tell another evil company like the Madoffs, walmart, and Verizon that customers DONT MATTER, it’s bad this was our first and maybe last time I will use Apple not been a user for less then 1 year and have a couple other stories too

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Sheliah Payne February 11, 2014 at 3:39 pm

I have had my phone only two days before it crashed and when I called apple they told me to take the phone back to the store where I got it from. But unfortunately AT&T doesn’t take back iPhones because of the apple policy which sucks!!! There isn’t an Apple store in the state of West Virginia to even take the phone back to!!! So they tell me I need to mail the phone to them express and they will put an $30 hold on my credit card to send it back or I could mail it back and it takes 7 to 10 ten days!!! I only had the phone 2 days that’s crazy why should I pay to have one mailed to me which is crazy!!!! Not only that I bought for phones totally out to $2500.. So they waive the $30 hold but wanted to put a $650 charge on my card to make sure they got the phone back!!! So we agreed to just send the phone back first with no additional charges. Then today they call and say that they will not send the box for the phone until I erased the phone!!! So which means I’m still out of a phone and I have to wait until they receive the phone!!! This is the worst customer service I have ever experienced in my life. If you are going to have a policy that only Apple can replace the phone then there should be a store here where customers can take their phones!!!! You didn’t wait until to recieve my money so why should I wait to recieve my phone!!!!!!

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robert dirnfeld February 7, 2014 at 1:00 pm

apple customer service excels in NOT giving customers the appropriate customer service, this company sucks, I am going back to SAMSUNG which does excel in its customer service
robert
305-812-XXXX

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Mitchell Jacobs February 3, 2014 at 9:58 am

I received an engraved I Pad 4 for this past Christmas form my wife. It was having problems. After diagnostic testing Apple agreed that it needed to be replaced. The Apple rep advised me a new one would be sent to my home. When received mailed the damaged one back. When the new one came it wasn’t engraved as promised. I called Apple and spoke with another rep. She send I had to mail back the one I just received, which I did. She sent me a box to send my damaged Ipad. Once received she will order the new one. Forget that this has now taken over 3 weeks to correct, the problem I have why do I have send my damaged Ipad before receiving a new one? I explained to the rep when your phone is damaged you don’t send it in until you receive a new one plus Apple posts a $600 charge to my credit card until the damaged one is returned. I should be be receiving a new one before I send back the damaged one. I use the Ipad for work and now I will not have one for at least two weeks. This is totally unacceptable and horrible customer service. Reapir id D114410649

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Ed Kelly January 31, 2014 at 1:26 pm

My daughter who is visually impaired and depends on her IPhone for everything, has a problem with the power button not functioning, she has one of the phones from the first release. We went to the local Apple store and they offered a $269 replacement. The store seem indifferent to the problem. That is ridiculous! This is a know problem with what should be a quality product, there should be a more cost effective way. We have been an apple family since the 2E and currently have 4 IPhones, 3 Mac laptops and 4 IPads. Please don’t ruin a beautiful relationship, there must be something better.
Please let me know, what can be done

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Sandy Worth January 29, 2014 at 6:51 pm

My name is Sandy Worth and my family and I have been Apple users for years. Currently we have four I-phones, 1 I-pad and 1 Mac Up until this point we have been very pleased with our Apple products and always recommend them.

However when my husband downloaded your IOS update recently (we all did, his phone was the only one that had this problem), it seems that it over heated his phone (thats what they told us at the Apple Store in Smithhaven Mall, Smithtown, NY) and now the Wi-Fi and Bluetooth options are grayed out and do not work. Basically we were told they were sorry and offered to replace his phone for $199.0. While I realize that $199 is a very good deal on a replacement phone, we work very hard for our money and I don’t think that we should have to incur additional cost to get a new phone, when prior to the update his phone worked perfectly.
I would like to have his I phone 4S replaced at no cost to us.
Please contact me asap and thank you for your assistance.

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Diane Aiello April 6, 2014 at 2:48 pm

Same thing happened to my phone. Was the issue resolve…..I also have a 4S.

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DH January 14, 2014 at 3:07 pm

How surprised I was to find that I could not get my e-mail on my I-Phone 5. I scheduled an appt at the genius bar to find that the person who was assigned to “fix” this issue was unable to do so. I was told it was an AOL issue and that I should go home and call AOL. Instead, I went home and called my future son-in-law who is a cardiology resident. Within 8 minutes, the problem was rectified. Moral of the story: If you have a problem with your Apple products, do NOT rely on an Apple genius…ask a cardiologist.

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Teresa January 7, 2014 at 8:54 pm

I miss my iPhone!!! I let a friend talk me into using my upgrade that I was going to purchase the iPhone 5s to buy the Samsung Note 3. What a mistake. I hate it. I would give anything to have my iPhone back. There is no comparison. Apple keep making the great products. I will be back as soon as I’m due another upgrade and I won’t make that mistake again.

If there is anyway I can trade my Samsung Note 3 in for an iPhone or purchase a refurbished iPhone cheap, please please let me know. I can’t afford to pay full price. I work in a prison and I’m a single mom with 2 teenagers.

If it sounds like I’m begging to come back….it’s because I am :(

Thank you,
Teresa

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Ashley Strittmatter December 11, 2013 at 1:56 pm

To whom this may concern,

I have recently submitted a job application on Feb 4th, 2013. I have
not heard anything since then regarding another interview. I had
recently applied on April 10th 2012 and had did a interview with a
Aaron Jesus on Wednesday, May 9, 2012 – 1:00 p.m.. I felt that Aaron
Jesus did not take me very seriously as I feel I would make a great
candidate to provide excellent customer service to apple guests If
someone could get in contact with me regarding this matter that would
be much greatly appreciated. I called the 1-408-996-1010 and I had
the same operator pick up the line and she transferred me to what was
supposed to be HR 408-974-4701. I recently filed out another application again and I wanted to make sure it went to the correct department. Your customer service ladies are very very rude as they just want to transfer you and there getting away with it and you just end up going around in a big circle. I am willing to do what ever it takes
to become a part of the apple team and for the past year I have had
the run around and have gotten discouraged to the point were im not
certain who to contact or how to go about this.

My long term experience in the service industry has taught me how to
meet and exceed each customers expectation with service. From past
experience and education, I have acquired skills to deal with people
in a professional and courteous manner.

My leadership skills are developed and have allowed me to
spontaneously interact with ethnic diverse populations and all age
groups.

I am a motivator and organizer and these skills have enabled me to
effectively defuse problem situations with customers in a tactful
manner.

Teamwork is another skill I have acquired and one I know is necessary
to get the job done correctly, and I am eager to learn new skills.

My experiences complement what you are looking for as a Apple At Home
Advisor and I am a reliable and dependable candidate who would be
proud to work for you as I believe I would be an asset to the company.


Thanks,
Ashley Strittmatter-Blackwell
832695XXXX Feel Free to contact me if you have further questions.

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Brian February 21, 2014 at 4:25 pm

wow! you will really get the attention of Corporate Apple!!

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Reina French December 10, 2013 at 12:25 pm

I am well aware that Steve Jobs the founder of Apple transitioned in 2010 and knowing Mr. Jobs love of his company surely carried his MAC or Ipad with him so he could carefully watch his legacy going forward without him.

So I would greatly appreciate it if you would forward my email to Steve Jobs as I think my story of my first MAC Pro would greatly interest him and the quality control of his company.

My sister gifted me my first MAC Pro. I had my two sons and many many friends recommend the MAC to me as it is tauted to be the best operating system and built to last a lifetime.

Giving great care to my MAC and never taking it out of my house imagine how surprised I was to have my MAC not be able to power on one morning and upon review from a local techi tell me the motherboard was corrosive….MY MAC died.

I have told this story to many and everyone is absolutely amazed this happened and I am greatly saddened as I am retired and living in Costa Rica and economically challenged so I cannot repair, replace or carry it 5hrs one way to the nearest Apple store in San Jose Costa Rica..

I LOST my 12 yrs of travel journals, photos and life experiences in Latin Americas and life story, as well as my grandchildren photos. I am sure this information can be retrieved from the harddrive for another computer but I will not be entertaining another computer

My sister has offered to buy me an HP and the thought of going back to a MS operating system makes me very sad and I just cannot. So rather than having my MAC lasts me a lifetime my choice is to go thought my lifetime without a computer.

I do not expect repair, replacement or any response I just want this email forward to the quality control people, the CEO TimothY Cook and simply ask them…is it possible I GOT a LEMON? There simply isnt another explanation.

Reina French

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Peter January 13, 2014 at 5:42 am

Steve Jobs passed away you moron! I can’t believe they let you post that!

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Thomas December 7, 2013 at 8:33 am

I have been looking for the release of the new Ipad mini with wifi and cellular for Verizon at best buy and know one seems to know when it is going to come out. I try to call headquarters and they have no idea. so can anyone tell me when best buy will get the items?

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Lu Wright December 5, 2013 at 3:08 pm

Dear Apple:

My wife bought me an IPod Classic to replace my 12 year old IPod Classic that was on the blink. My wife purchased the Ipod Classic from Best Buy, (hereafter BB). After three months the new IPod Classic began to malfunction, so we took it back to BB and they replaced it. Three months later the same thing occurred again, and so back to BB we went. After replacing three IPod classics, BB said they would not replace another and that I had to take it to an Apple store.

Well three months later the fourth IPod Classic quit, and so we went to the Apple store where they replaced it and said that the warranty would expire if I brought it back again.

Well, instead of taking this new IPod to the gym I kept it at home and really “babied it.”

Wouldn’t you know, just five months later it too just quit working altogether.

I believe there is a technical and manufacturing defect/issue with the IPod classics.

Instead of boycotting all Apple products for life, I propose this remedy. I am willing to upgrade to the IPod Touch and pay any difference in price.

If however, we cannot reach a reasonable remedy, I and my family, and all the friends I know, will boycott all of your Apple products for life.

Please contact me ASAP and let me know your answer.

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matija November 11, 2013 at 6:23 am

I am writing you in the hope that it will fail to read the mail … otherwise I’m a big fan of the iPhone but can it can not afford, especially not here in Croatia because it is too expensive .. I do not know how or what, but I hope you can help me percent they certainly have the pitching and very much … you have no idea how to be grateful … just contact me to know if you can help …
Otherwise, my address is village Petar Kresimir IV/24 43000 Bjelovar, CROATIA
We await your response thanks

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John October 22, 2013 at 9:26 am

The efficiency & workflow regarding the production of the 5s has been a major disappointment. I have 4 phones on a family plan with sprint. 3 of these phones came up for upgrade and all of us were waiting on the new iphones, specifically the 5s. Since we don’t stand in lines and chose to wait a few days for the phones we have been unable to get them. This is a major mistake on Apples part to put out such a big promotion and then fail to deliver. My daughter picked up her HTC phone yesterday and my son has narrowed it down to a few choices of the windows phones. I have said that I will give it a week or two to get stocks back in. Best Buy had 3 of the phones that I wanted, but would not sell them to me because they were waiting on others to pick them up. They were on the last of a 3 day hold. I found myself foolishly running to places I would not normally go to only to have wasted time and fuel. You have lost 2 of 3 customers for at least 2 years and very close to getting strike 3. I think maybe apple chose this path to claim a sellout of its product, when the reality is they sold out their customers.

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Francis Lotta October 8, 2013 at 6:28 am

The Cost of an Iphone
Ive always been the die hard Iphone guy who wouldnt give an Android the chance, and could rant why its such a better product service and well just a better phone period.

Since the 2g to 3,3gs,skipped to 4s and then 5 and of course I was one of the first in the line for the 5s Ive been a loyal customer, Ive had great service and you cant resist but love an Apple product.

That all changed after purchasing my 4 5s’s. For what this company has always seemed to impress me with ,it beyond disappointed me for lack of a better word or should I say worse words. There was no organization for a launch of one of the biggest selling devices and respected companies today. Getting there at 10pm I was almost positive to get my device as we all waited in the cold and rain on pillows and blankets. Going from 7th to then having a whole section of folks in front of me.(two groups of people having over 40 people come in at 8am right when doors opened But at the time I though nothing bc the nice Apple tech advised me he was sure I would get my phones and not to worry…bc I had no reason to doubt this I did not worry and continued to wait until around 11am when they finally reached us only to tell me me and my gf where the first people not to receive a device. Then telling me that there was nothint the cutting .

After that disappointment I had no choice but to try it one more time. I felt prepared as I knew what to stay away from and look out for so I wouldn’t be jipped out of my spot. Again long lines irritated people and no structure. So bad that I took pics of my spot incase I was again jipped from my chance of the Gold 5s or any 5s as I now lowered my standards to just receiving one. What I experienced was again in no way what I have seen from your company product or the name ever.. People literally shoving and ready to throw blows. After all that I was relieved that this group was not allowing it , I assumed people where trying to keep order and not have a repeat of the prior night. How I was to be presented w a shock when a lady who proudly said she would “score” 100.00 for waiting in line and allowing a man to buy her phones let a few people cut almost 13 hours in to the line… no one said anything, at first I questioned it but after asking everyone there what was the difference it all made since. Not one person in the line was there to actually buy a phone for themselves rather to get vouchers and sell to “Kevin” so it made no difference who sat where as long as they received a voucher and where able to make there money. To me it did bc I wanted four specific Items and did what was needed to get them.

Again,The whole first group of people where all there responding to a Craigslist add offering 50.00 for each voucher totaling possibly 100.00.. There was not one customer who was there bc they where loyal and returning excited for what your company has continued to give.. Good products, service and the loyalty was not there in any form.. Instead you had a group of people hustling your company , and your success to make a buck from your name. Presenting an OR i.d to save every penny down to the taxes and then profit of your product. What mostly discussed me was the employees stressed they would not police the line.. ok but to allow this man to sit in the store and buy hundreds of phones that will sell for no less than 1000.00 each.. The 2nd day they no longer offered vouchers so Kevin would walk up with each person and pay after they would give what info needed (what Apple did to op this very thing) Carrying a back pack and paying in Apple gift cards. Handing one after another and being traded when filled to the other men there helping him. Instead of any employee stopping this they helped and even seemed to like him and even support what he was doing. This does not only raise a red flag but also makes me wonder what the employees have up there sleeve. Not only that but bc of this it caused a very hostile environment. I kindly (bc I had no choice) asked the man paying the people (Kevin) I was standing in line in if I could move up 4 spots to cover her less paid cutters and balance out what spots I’ve lost…(and I only did this bc no employee nor security seemed to care) To be threatened to go outside and possibly be forced to have to protect myself bc he was threatening me. It was time for the lady who I mentioned earlier to go in.. After 15 min seeing her come out screaming and causing a huge scene…Later an associate would tell me that she ordered the 5c and the man refused to pay her. (remember this lady as I will bring her up later) After all this the only thing that kept me there is what I had to put up w.. I refused to leave empty handed again…Around 5pm after being there since 10am I get called in and am told that all the phones where out minus the Sprint and 64 gb in Space Grey… After looking over to see the same manager who said he could do nothing for me and my 2 days of inconvenience,laughing and assisting the hustler bag up the the stack of IPhone’s he had pilled like bars of gold I demanded to spk to someone that would actually help. After having to speak and almost beg 3 diff employees I finally was told I could buy 2 32 gb Gold IPhones and then another two but later at night.. after 8pm…Finally after 1640.32 and another 1640.42 relieved and happy I almost forgot all about the madness.. Im walking outside and I see the lady from early go right back and lay face down on the cold pavement…to see how desperate and to know that the system allowed by the employees and not only that but where contributing to making money and embarrassing the Apple name discussed me..Because I am in recovery and know how desperate people who suffer from this disease ..it literally brought tears to my eyes to see how desperate and how embarrassed this lady had to be… This I know is not what Apple represents or have ever show me and that is why I am taking the time to write this. Please make sure this gets seen by the correct person. This was my first launch date at The Apple store located at the South center mall in Tukwila WA… Every other time the exact opposite experience in Fort Worth TX..

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Chad Buddenberg October 5, 2013 at 8:36 pm

Iphone should come out with an option that you touch when you get in your car and it automatically responds to anyone who texts while your driving stating “I am driving ill text you when I’m done”.
Or even you could make the app also say I am with company ill text back when in done.

An idea for everyone.
Chad

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sean February 27, 2014 at 6:21 pm

Apple suck bad customers service apple customer service reps r a bunch of B***HES I called twice got hung up on I’m going back to Samsung the r the best and has great customer service thanks a lot apple bitches

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Bill September 28, 2013 at 1:20 pm

I am very disappointed with that ios7 download it messed up my phone I have a iPhone 4 now it runs horrible ,very slow if I’m on a call I won’t hang up, 1/2 my buttons don’t work anymore, my phone is only 1 years old no it’s not a phone problem it’s a software problem, I went to the Apple Store no help at all they told me I’m stuck with it that the software runs best I know iPhone 5s, now I see what they did was they messed up everybody’s iPhone 4s so everybody would have to go out and buy a iPhone 5s, not good business, I’m not the only one with this problem more than 1/2 the people who have iphone4 are having the same problem DON’T DO THE NEW DOWNLOAD IF YOU HAVE A IPHONE 4 APPLE WILL NOT HELP YOU IN ANYWAY I GUESS THIS THERE WAY OF HUSTLING PEOPLE INTO BUYING AN IPHONE 5, BUYERS BEWARE!!!!!!!!!!!

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Debra Ellis September 27, 2013 at 9:13 am

Hi Apple,

This is not a complaint it is a request. My name is Debra Ellis I live in Uniontown Pa. In my community there is sweet young boy name Brandon who is Autisic he doesn’t speak. Brandon has no voice and he attends school their is a communication application that helps him to communicate with people. The school is unable to provide a iPad for Brandon to communicate regardless of where he is home or school. Brandon is fifteen now and being unable to communicate is becoming a increasing obstacle for him. Brandon is the most loving individual anyone ever wants to meet. I am asking APPLE to give Brandon a voice to the world by donating an IPad to Brandon Murray.

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Sandy September 26, 2013 at 10:10 am

PLEASE PLEASE PLEASE restore the former calendar format. HATE HATE HATE the iOS 7 format. I have poled everyone I know who has an iPhone or IPad (some of us have both) ans, so far, the new calendar format is biggest complaint. Next biggest complaint is cartoonish style that now dominates the look of everything. Thank you.

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Michael Lederman September 22, 2013 at 4:30 pm

I find it insulting that Apple has decided to list Jerusalem, the Capital City of Israel as having no affiliated country. Jerusalem is the capital of Israel and is recognized as such by all leading nations including America. This oversight is a slander in the face of all who were born in Jerusalem and all who visit her. I can no longer support a company that does such an insulting thing.

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Sarah September 22, 2013 at 12:50 am

On Friday, September 13th, I was driving into work for a baking shift at 3am. Unexpectedly, I was taken through a detour and very quickly became lost. It was dark, raining relentlessly & every street I turned to was completely impassable. Attempting another dead end, a wave broke over my car and before I knew what happened I was swimming out of my driver side window. Swept under the current to a barbed wire fence wedged between only that and a lonely telephone pole. Pulling myself up neck deep in water in a very unforgiving current. Realizing when I came to the surface I was still, thankfully, gripping to my cell phone for dear life. And it was. It survived through a call to my boyfriend. Allowing me to frantically tell him I loved him & where I thought my location was. Even still after saying goodbye and what I thought would be my last & only call, the screen stayed lit, reacting to every push of a button. Calling 911, successful. Even so that it stayed alive for the 2 hours I held on, allowing me to talk with the dispatcher until a life boat was finally able to reach me. Once they got hold of me I wouldn’t let go of the phone. They had to rip it out of my hands & threw it into the water-filled boat. Later after the rescue and recovery from hypothermia, a firefighter came to my hospital room and handed me my cell phone he found practically “floating” in the boat. He thought I should have it as a keepsake being that it was STILL functioning. This phone saved my life. I would not be alive without it. I wanted to share this story with Apple. Had I had anything other than that particular cellular device in my hand- I wouldn’t be writing this email. It was my only connection to the world when I was completely stranded. At the very least, the first phone call was the one that mattered. But I’m happy it made it through both. Even if no one gets the chance to read this from your team- thank you to everyone who worked on this product.

-Sarah

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Nicole Sangen September 13, 2013 at 12:16 pm

Hello my name is Nicole Sangen . I live on long island in the town of floral Park. I was just wondering if you could let your company know about my volunteer fire departments Golf classic we do this every year and anyone who loves golf is welcome to attend. Enclosed is the website where you can find information on sponsorships, golfer applications, and prize donations if anyone is interested.
Thanks
Nicole

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BRANDY DAWN WILMOTH TAYLOR August 22, 2013 at 12:00 am

do not know what to do the experimental illegal technology needs to be removed from my household I need to know who to report the technology transparent and how my body for the last thirteen years off and on especially the last ten months to year since I have been reporting this to law enforcement. They are now taking the transparent technology placing poisons in my food drinks playing basketball with the technology throwing biological stuff on and off my body covering me in gasoline fuel ect. This is illegal I have seen helicopters land at the Cleveland airport. who do I contact for assistance to file for right of asylum and get off united states soil and illegal torture since law enforcement will not help me. Brandy Dawn Wilmoth Taylor the one that came and seen you about the espionage violations. Washington dc water a part of everything.

I am talking about Artificial intelligence in reverse a way to control and manipulate the united states public along with International countries. I have the same personality as the princess in England that just had her baby well I have had many beautiful personalities place on my body prior to my first daughter turning three and someone else taking over with personalities I have also had ones that were to big to fit my eighty pounds body what they are doing now is piling up personalities so not all of them fit and overlap very hard to tell unless you are being looked at by a doctor just looks like they are hiding damages of starving me in a need to kill the baby while still inside of me. I have actually went to the restroom while four personalities biological drone espionage was thrown on my body at one time. All going to the bathroom on me at one time. Please help relocate my children along with my family. I do not know how that works with digestion and without physicians in the united states understanding the biological self-sustainable units explaining this sounds like I have mental problems. Which I promise I do not thank you for your time and consideration in helping my family if not personally to perhaps the originations you may donate to for these problems or health and human rights organization you donate your money to help relocate out of a harmful situation that may understand about technology.

I am the real life Bella from Twilight. I am someone that the United States military and central Intelligence uses in International espionage and in Aryan Circle combinations they are sometimes called hats. I recently had my halo read by law enforcement which cause the Law Enforcement to start using transparent technology in an illegal and harmful manor towards me. I am the reason for Edward Snowden recent falling from the central Intelligence the united states constitution being placed on hold . There are many things the torture on United States soil has cause because of the personalities I have had from a baby and there on. My father had Harry S. Truman’s personality biologically placed prior to my birth at my birth I had Jimmy Carter because of my birth 1976. I truly could run through the whole story but the truth is that twilight is Aryan circle code for what they put me through in combinations starving me on united states soil during pregnancy ect. Sounds crazy but watch Cirque Du Soil by Paramount filmed in Spain. This is also me and my halo getting reviewed. I have been tortured in ways I did not realize what exactly was happening to me. The Obama Administration will not help me so far nor will Congress or Law enforcement I am trapped on united states soil with my emails and correspondence being re-routed by law enforcement. The truth is if I had the means to get passports for my children along with myself and the tickets to get my family safely to British intelligence and some doctors that understand the technology and the biological science of the manor they are abusing the technology. My telephone number is as follows 281-622-9613 and My family owns Radio Shack in Cleveland and Liberty Texas that I grew up in 281-592-7083. I am a free citizen of the United States of America but I am also a part of something I was not aware of setting machines to make a standard for the middle class. It is a form of control to the united states citizen called everything and I was told that they could not keep me her but over the last ten years I have lost my job and it has been hard to get back on my feet from being tortured with the technology. I really need your help more than that they have done the same to my children and I would really like to explain and I can unless you can take my word there are health and human rights violations happening on united states soil that will carry over onto others on united states soil and in the countries where the united states to espionage.

My youngest baby Steven Dawn Gribble they tried to rip outside of my cervix with transparent technology because of me not being aware that I was a part of this Intelligence program without knowing about it where they place the president of the united states of America at that time as a permanent biological personality. Barack Obama is African American and to keep me from learning of the program why she would turn out to look the way she did, They tried to kill her the entire pregnancy with Government technology they have also tried to hurt my other children. I need to know who you would think would donate money to help me escape from the contamination of my body that has happened the last three year. Thank you for your time.
I am talking about Artificial intelligence in reverse a way to control and manipulate the united states public along with International countries. I have the same personality as the princess in England that just had her baby well I have had many beautiful personalities place on my body prior to my first daughter turning three and someone else taking over with personalities I have also had ones that were to big to fit my eighty pounds body what they are doing now is piling up personalities so not all of them fit and overlap very hard to tell unless you are being looked at by a doctor just looks like they are hiding damages of starving me in a need to kill the baby while still inside of me. I have actually went to the restroom while four personalities biological drone espionage was thrown on my body at one time. All going to the bathroom on me at one time. Please help relocate my children along with my family. I do not know how that works with digestion and without physicians in the united states understanding the biological self-sustainable units explaining this sounds like I have mental problems. Which I promise I do not thank you for your time and consideration in helping my family if not personally to perhaps the originations you may donate to for these problems or health and human rights organization you donate your money to help relocate out of a harmful situation that may understand about technology.

I am the real life Bella from Twilight. I am someone that the United States military and central Intelligence uses in International espionage and in Aryan Circle combinations they are sometimes called hats. I recently had my halo read by law enforcement which cause the Law Enforcement to start using transparent technology in an illegal and harmful manor towards me. I am the reason for Edward Snowden recent falling from the central Intelligence the united states constitution being placed on hold . There are many things the torture on United States soil has cause because of the personalities I have had from a baby and there on. My father had Harry S. Truman’s personality biologically placed prior to my birth at my birth I had Jimmy Carter because of my birth 1976. I truly could run through the whole story but the truth is that twilight is Aryan circle code for what they put me through in combinations starving me on united states soil during pregnancy ect. Sounds crazy but watch Cirque Du Soil by Paramount filmed in Spain. This is also me and my halo getting reviewed. I have been tortured in ways I did not realize what exactly was happening to me. The Obama Administration will not help me so far nor will Congress or Law enforcement I am trapped on united states soil with my emails and correspondence being re-routed by law enforcement. The truth is if I had the means to get passports for my children along with myself and the tickets to get my family safely to British intelligence and some doctors that understand the technology and the biological science of the manor they are abusing the technology. My telephone number is as follows 281-622-9613 and My family owns Radio Shack in Cleveland and Liberty Texas that I grew up in 281-592-7083. I am a free citizen of the United States of America but I am also a part of something I was not aware of setting machines to make a standard for the middle class. It is a form of control to the united states citizen called everything and I was told that they could not keep me her but over the last ten years I have lost my job and it has been hard to get back on my feet from being tortured with the technology. I really need your help more than that they have done the same to my children and I would really like to explain and I can unless you can take my word there are health and human rights violations happening on united states soil that will carry over onto others on united states soil and in the countries where the united states to espionage.
I pretty much understand what has happened now I just do not understand why they are able to use experimental technology and cover me and expose me to poisons and toxic gasoline with transparent technology without the United States army not stopping them with my request to file for right of asylum and leave united states soil with my children.

My youngest baby Steven Dawn Gribble they tried to rip outside of my cervix with transparent technology because of me not being aware that I was a part of this Intelligence program without knowing about it where they place the president of the united states of America at that time as a permanent biological personality. Barack Obama is African American and to keep me from learning of the program why she would turn out to look the way she did, They tried to kill her the entire pregnancy with Government technology they have also tried to hurt my other children. I need to know who you would think would donate money to help me escape from the contamination of my body that has happened the last three year. Thank you for your time

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Prisque DOMITILLE August 19, 2013 at 11:35 pm

I purchase 9 cell phone products and 3 iPads for my family. I was having issues with my recently purchased iPhone5, so I decided to take it to the apple store in pentagon city. I met Brett who was responsible to help me out. He was rude and unwilling to help me out. Because I have an accent, he was laughing at every word that I was saying with his colleagues. I never felt so embarrassed and disrespected. I asked for the manager on the floor. Natalie was her name , and she too was unwilling to help. I was explaining to her the situation that occurred with my phone and what happened with Brett. As I was complaining, I could tell that she did not care about helping me and it did not seem like she was willing reprimand Brett for his rude behavior towards a customer. She brushed it off as if nothing had occurred. At the end of my appointment, I felt the store feeling disrespected and a phone that had yet to be fixed. I’m so disappointed and I will no longer purchase anymore apple products, because the customer service sucks! It’s heartbreaking because I am such a loyal fan of apple.

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Nick August 14, 2013 at 10:19 am

Bought iPad 2 sep.2012 took in to apple and was told it was bought in dec 2011, now I have a broken iPad no replacement and am upset. This is the last apple product I will ever buy!
Nick.

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tiney July 26, 2013 at 2:04 pm

Apple is a product that with the name alone comes with intergrity as well as the price. The intergrity is gone but the price stays. A company would live up to a product if they thought it was great. If they do not maybe think about another xmas present this year instead.

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William peel July 21, 2013 at 11:01 am

I bought an I phone 4s last June 2012 and the speaker blew in December of that same year.i went to the apple store and the technician said he repaired. Not even 1hour later,the same thing happened,went back to the store and they replaced with a new phone.7 months later the same exact thing happened again in July of 2013. I spent 2 hrs on the phone with tech support to no avail.went back to the apple store,and they said they couldn’t help other than pay $200 for another new phone.i was out of warranty by 49 days.even so this seems unreasonable they wouldn’t replace my phone for free.it was not my fault I bought a defective device.is there no such thing as a lemon law? I am an avid apple consumer, I cannot afford to spend the money at this time to replace it,I feel apple should grant me another I phone for free.thank you – please respond!!!

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Crystal Young June 1, 2013 at 8:01 pm

I am writing this note as a last effort with my last bit of hope that I may actually get acknowledged. I think that I more than deserve some help at this point. I currently own 2 of the iPhone 4S, an iPod nano 3rd generation, an iPad 2nd generation. This isn’t counting the few apple gifts I have bought, or the many hundreds in iTunes cards I spent. I have no word of a lie gone through 8 iPhones, all were the 4S model since November 2011. The first one I had received lasted about 2 months and the speaker blew. The second one I used for just a few hours and the screen went black and I could not get anything from it, the screen basically just blew on me because it still had sound. The third one I received would get so hot when charging, that it literally burned my face but because it didn’t explode and cause me disfigurement apple didn’t seem to care. The forth one wouldn’t even read my sim card and because I had received this particular replacement in the mail I went the long weekend plus 3 days, so basically a full week without my iPhone. I haven’t mentioned that I take care of 2 elderly disabled people who need to be able to contact me when I am not with them. I was stuck on the phone for at least 2 hours trying to get some kind of replacement in the meantime. Rogers sent me to their store to get a loner and when I arrived they couldn’t help, I was misinformed. At this point I didn’t know what to do other than drive to the nearest apple store, which is an hour away. I stayed an hour past closing with the most helpful apple associate I have ever had and after trying any and everything he could think of I had to leave with nothing. The fifth one would restart itself whenever it felt like. During calls, while music was on, ect. I broke the screen on one of them which was my fault. The 7th one I currently use but it’s only been a week so who knows what problems will arise but I am hopeful. I had to go buy another iPhone outright from another provider because I cannot go without a phone for days on end so that was 400$ and was the 8th. When I called apple they offered me a car charger or a phone case. I was actually insulted by this and didn’t need nor accept either. I have been saving for a macbook for awhile now and had to use almost all my savings for the new phone and all the little costs that added up quickly in between phones. I am a student and the features are amazing for my photography and that’s why I love apple products. I remain a loyal customer and would like to be in the very least treated as a specific case not just a generalization from customer care. I was basically offered no compensation and not only do I have to deal with the broken merchandise, gas money and wear and tear on my car, my own time spent talking to customer service and actually getting burned but the personal frustration I have suffered on top of all of this is upsetting when I am trying to study for tests and take care of my patients that also take up a large part of my spare time and energy. What can apple offer if anything to a loyal customer who still has faith in their company and quality of products regardless of all my time and money wasted. Will apple treat me as an individual and have any compassion for me?

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Sally Wierzba May 27, 2013 at 12:33 pm

My husband bought me an iPhone 4 for Christmas, I had help setting it up, just began to use it several days ago. I had forgotten my password and other verification so tried many variations and was blocked. My technically clueless mistake, thanks for the security BUT…

I was told by your tech. support that I’ll have to pay $120 immediately and $20/month for 12 months to access tech. support program to be reconnected. I am retired. Husband and I have an Airbook and his iPhone. We don’t need that kind of program. Really – on top of the hefty payment to my phone company for a program I can’t use – $360 to access my own property??? I am disgusted.

In this Information Age, has anyone in your corporation considered the power you have, how situations like this effect people, and what moral obligations come with that power?

Disgusted

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fred May 25, 2013 at 5:55 pm

Your disgraceful appearance before the senate ; hiding your millions off-shore to avoid paying your fair share of taxes, while seniors lose their meals on wheels and children of the poor go hungry only convinces me and anyone I can talk to will boycott all Apple products until you act as a responsible corporate citizen.

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Edward Frerks May 7, 2013 at 12:35 pm

Dear Sirs,

My name is Edward Frerks and I live at 71 Bedford Ave in Breezy Point Queens. On October 29, 2012 My family lost our home and all of its contents to hurricane Sandy.

Among the contents were an Ipod Touch, and 4 different Ipod Nanos. Being submerged under 4.75 feet of water was not the best. I also lost an external harddrive with over 15,000 songs and the back up library of the CDs. Some of the music was saved some was not.

Is there any way Apple can help me replace the ipods? As of this email it has been 6 months without any music any quite frankly thats six months too long.

Very truly your,
Eddie Frerks
Breezy Point, NY
Quis custodiet ipsos custodes?

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Crystal Young June 12, 2013 at 6:55 pm

Hi, my name is Crystal and I have a post on the site as well and I was just curious if anyone has received a comment or email in regards to the comments or complaints we have all listed? I am just curious, not sure if you heard anything back either but thanks.

Crystal

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LetDown May 6, 2013 at 1:38 pm

My wife had a Nano that was affected by the recall due to fires inside of the device. My children and I purchased this Nano for her on her birthday and she loved it. We sent it in to be replaced by the updated Nano and found that it was not the newest version. We would have not turned in the defective Nano if we would have known that we were getting the tiny square device that you cannot hold on to. The Nano that was turned in was a nice device that she could hold like the newer generation of Nano’s. This was a cheap move for Apple and not at all what is right. The Nano that was delivered is not at all like the Nano that we returned. Nasty trick played on a family and a deserving Mother. My wife deserved better.

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Uselly April 25, 2013 at 8:00 pm

HI my Name is Uselly Woollard I work as a Medical Assistant in the Health Care Field. We now and have been using the most fast an easy type of equipment needed to make our jobs and those of our patients needs a lot easier and quicker. Just as everybody else loves to use them. We use the amazing IPad for all our health care needs. We use our IPads though out our entire day. And I happened to have some creative and absolutely needed type of accessories created by myself for any IPads, IPhones, And IPods. And I would love to show and share my models with apple to possibly buy. I have had a well share of selling many of the accessories I’ve created to many of those in the health care. And whom found them very Affordable and very much needed to make ours and possibly many others devices handy and easier to use with my cool and amazing accessories. If apple where to contact me though my email address given I’m absolutely positive you all would love and would like apart in making my accessories for all devices. Thank you very much for the time and consideration of reviewing this. <3 APPLE

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Caroline Burgess April 17, 2013 at 11:41 am

My grand daughter has Downs syndrome, can someone direct me to someone that might donate an Ipad to her, these children are better able to learn with that technology. Her parents, are my son daughter-in-law they had Abbie March 1, 2012 and she is intriqued with other peoples I phones. They lost their first little boy a year prior to her birth and were strapped due to them both being laid off, my daughter-in-law was fired due to her problem pregnancy and bed rest orders from her doctor. They are barely scraping along and I and my husband lost our jobs because of plant closings, here in Michigan the job situation is horrible. I would appreciate if your corporation knows of any charitable organization that would help them.

Sincerely,Caroline Burgess

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Clare Wenger March 23, 2013 at 11:52 pm

To whom it may concern,
I just have question about laptop donations. Steve Jobs donated laptops to kids who are off to college. Is Mr Cook going to continue this amazing legacy? My son is and Apple Mac user. He has had it since he was a freshman in high school. Unfortunately the screen is damaged and with tuition costs, a new laptop is out of his reach. We are a military family on a tight budget. So if Mr.Cook does begin to donate laptops to college freshman. Please consider my son to be a recipient. Thank you so much for your time, and I truly hope to hear from you soon.
Sincerely
Clare

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Omar January 18, 2013 at 8:52 pm

I would like to contact Apple company. I have an idea to pitch in and i need a direct contact to apple.

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dominic November 26, 2012 at 4:14 pm

Dear sirs
Could you please put me in touch with the people that develop applications for Garage band. I have invented a hands free system for playing your drums that vastly improves what is available at the moment.
This includes using your feet as well as your hands. It opens up drums on an iPAD that is far more lifelike.
Please could you pass this mail onto the guys that deal with this type of request.
Many Thanks
Dominic.

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